Safe Village Pet Spa and Resort 10424 PetSafe Way Knoxville, TN 37932 865-777-DOGS (3647) www.petsafevillage.com Boarding ~ Grooming ~ Doggie Day Camp ~ Self Bathing ~ Dog Park Dog Boarding Rates Luxury Suites: $47.95/night Spacious suites with extra-large, outdoor space, a Kuranda chew proof bed, solo playtime, peanut butter filled squirrel dude as a midday snack and a tuck-in service every night! In addition to comfortable furnishings, each luxury suite is equipped with a webcam. Standard Indoor Suite: This suite includes 3 potty breaks/day $31.95/night Executive and Grand Executive Suites: For dogs 25 lbs and under only, indoor spacious 4x4 and 5x5 suites with PetSafe Bed, peanut butter filled squirrel dude as a mid-day snack, tuck-in service every night, along with 3 potty breaks and 1 solo play. Each suite is equipped with a webcam. $31.95/night $34.95/night Standard Indoor/Outdoor Suites: Our standard suites are spacious and comfortable. No amenities included. $26.95/night **Additional dogs in same suite 25% discount** Hourly Rates Boarding Indoor Only: $1.33/hr. Indoor/Outdoor: $1.12/hr. Executive Suites: $1.33/hr. Luxury Suites: $2.00/hr. Cat Condos: $.71/hr. Cat Condos Private condos with solo playtime in our cat play room. One Bedroom Condo -- $16.95 • One Bedroom Condo -- $16.95 Two Bedroom Condo -- $25.95 Three Bedroom Condo--$33.99 Four Bedroom Condo----$37.95 ADDITIONAL SERVICES Peanut butter filled squirrel dude Solo Playtime – 15 min individual playtime 3 Potty Breaks Tuck-in Service (late potty and tuck in treat) Food (Canidae) VIP Session – 15 minutes of one on one time Medication Daycamp during boarding PetSafe Promise-Boarding Insurance Policy $3.95/day $4.95/session $5.95/day $3.95/day $2.50/meal $7.95/session $3.00/day $15.00/day $5.00/pet Grooming Services & Rates (varies by breed) Express Bath (basic bath & brush out) Deluxe Bath (express bath & nail trim) Elite Bath (deluxe bath & ear cleaning, sanitary clip and pads) Complete Groom (elite bath & haircut) **Camp day bath special- 10% Off** Nail Trim Dremmel $15-$40 $18-$47 $23-$55 $42-$80 Feet Trim Up Furminator Medicated Bath Dematting Sanitary Clip Toothbrushing $7 $20 $5 + bath $20/hour $10 $10 $7 $10 PetSafe Village Pet Spa and Resort - 10424 PetSafe Way - Knoxville, TN 37932 - 865-777-DOGS (3647) - [email protected] - www.petsafevillage.com Safe Village Pet Spa and Resort 10424 PetSafe Way Knoxville, TN 37932 865-777-DOGS (3647) www.petsafevillage.com Boarding ~ Grooming ~ Doggie Day Camp ~ Self Bathing ~ Dog Park Boarding Requirements All forms must be completed and submitted before services will be performed. Current vaccinations are required for ALL SERVICES. Dogs: Rabies Cats: DHLPP/DA2PPV Rabies FVRCP Bordetella (must be within 6 months) Credit card on file is required for all boarding reservations. *72hr cancellation policy If your pet has climbed or jumped a fence please speak to one of our associates. Pet’s food: All dry food must be pre-bagged per meal. No large bags of food will be allowed. Toys and/or bedding (Please note that Greenies, rawhide or pig ears are not allowed in the kennel. 2-3 toys only please.) Check in/out: Check in and checkout times: Monday- Friday 6am-6pm. We are here 24/7, after hours available for $15 fee for nights and weekends. Checkouts must be paid by credit card. *Phones are turned off after hours. Check in/check out 6AM-6PM 6PM-6AM Monday-Friday Open- No fee After Hours $15 fee Saturday-Sunday After Hours $15 fee After Hours $15 fee *Credit card payment only after hours Cancellation Policy: All reservations cancelled within 72 hours will incur a $20 pet pet cancellation fee. If you fail to check-in on your scheduled arrival date, you will automatically forfeit the boarding reservation and incur the cancellation fee. Holiday Policy: NO PICK-UP/DROP-OFF AVAILABLE ON THANKSGIVING DAY OR CHRISTMAS DAY. $50 holiday fee for pick-up/drop-off on the following days: Easter Sunday, Memorial Day, July 4, Labor Day, Friday After Thanksgiving, Christmas Eve, New Year’s Eve, and New Year’s Day. *Phones are turned off on holidays. Nightly charges are per 24 hours of service. Additional hourly boarding rates apply. PetSafe Village Pet Spa and Resort - 10424 PetSafe Way - Knoxville, TN 37932 - 865-777-DOGS (3647) - [email protected] - www.petsafevillage.com Safe Village Pet Spa and Resort 10424 PetSafe Way Knoxville, TN 37932 865-777-DOGS (3647) www.petsafevillage.com Boarding ~ Grooming ~ Doggie Day Camp ~ Self Bathing ~ Dog Park Doggie Day Camp Services and Rates: Single Visit - $28.95 5 day package $97.95 (save $46) 10 day package only $182.95 (save $106) 20 day package only $335.95 (save $240) 30 day package only $387.95 (save $480) *Packages valid for 90 days Unlimited package per year only $3500.00*** ***Package good for one calendar year (limited number available) Each additional dog in same family receives 50% off of all packages and daily rate. Drop off/Pick up Monday – Friday 6:00am – 8:00pm Saturday and Sunday 8:00am – 12pm * Weekend Camp receives one 3 hours session and potty breaks (Pick up and drop off outside of these hours will be assessed a $15 after hours fee) Requirements: All forms must be completed and submitted before services will be performed Spayed/Neutered after 6 months Meet and Greet Current vaccinations are required for ALL SERVICES: Rabies , DHLPP/DA2PPV, Bordetella (must be within 6 months) If your pet has climbed or jumped a fence please speak to one of our associates. Reservations required Meet and Greet: First step towards getting your dog ready for camp. Done Monday thru Thursday; we ask that you have your dog stay with us for the day from 7:30am-4:30pm. After your dog completes this process and has a good time, they must come to camp at least once every month to stay current. If one month passes without coming to camp another scheduled meet & greet may be necessary. RESERVATIONS REQUIRED. PetSafe Village Pet Spa and Resort - 10424 PetSafe Way - Knoxville, TN 37932 - 865-777-DOGS (3647) - [email protected] - www.petsafevillage.com Safe Village Pet Spa and Resort 10424 PetSafe Way Knoxville, TN 37932 865-777-DOGS (3647) www.petsafevillage.com Boarding ~ Grooming ~ Doggie Day Camp ~ Self Bathing ~ Dog Park REGISTRATION FORM Has your pet ever climbed or jumped a fence? YES NO If you answered YES please speak to a customer service representative before completing this packet. OWNER INFORMATION: Owner’s Name: ________________________________________________________________________ Date: _________________ Owner’s Address: ________________________________________________City:______________ State: _____ Zip: _____________ Telephone Home: __________________________________ Work: ___________________________ Cell: ______________________ Email: ___________________________________________ How did you hear about PetSafe Village? _________________________ Local Emergency Contact/Others Authorized to Pick up your pet: Name: __________________________________________________ Phone: _____________________________________________ Name: __________________________________________________ Phone: _____________________________________________ PET INFORMATION: Name: __________________________________________________Dog or Cat __________ Breed: __________________________ Color: ______________ Birthday/Age: _________________________ Sex: ________________ Weight: _______________________ Spayed/Neutered: YES NO *PetSafe Village does not accept females in season. Camp Dogs must be spayed/neutered after 6 months. Flea/Tick Control Method: _____________________________________________________________________________________ *Pets must be free of all fleas/ticks. If detected upon arrival, a flea treatment will be administered for admitted at owners expense.* **CURRENT RABIES, DISTEMPER/PARVO AND BORDETELLA (within 6 months) VACCINATIONS ARE REQUIRED FOR ALL SERVICES.** Pet’s Veterinarian: ___________________________________________________________ Phone:___________________________ Does your pet have any current or past medical conditions? If so, please list: _____________________________________________ ____________________________________________________________________________________________________________ Has your dog ever bitten or been bitten (if yes, explain)? ______________________________________________________________ Has your pet been diagnosed with any communicable diseases within the last 3 months? ___________________________________ Has your dog ever climbed or jumped over a fence? How high was it? ___________________________________________________ Has your dog ever ingested any foreign objects (i.e. blanket, towel, bedding, rocks)? *PetSafe Village will not be held liable for any damage resulting from a foreign object ingested by your pet.__________________________________________________________ Other Comments or information about your dog that you feel might be helpful? Allergies? Known Health Issues? ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ Do we have permission to administer Imodium or Benadryl if needed while pet is here YES or NO PetSafe Village Pet Spa and Resort - 10424 PetSafe Way - Knoxville, TN 37932 - 865-777-DOGS (3647) - [email protected] - www.petsafevillage.com Safe Village Pet Spa and Resort 10424 PetSafe Way Knoxville, TN 37932 865-777-DOGS (3647) www.petsafevillage.com Boarding ~ Grooming ~ Doggie Day Camp ~ Self Bathing ~ Dog Park PETSAFE VILLAGE AGREEMENT I, __________________________________, do hereby entrust PetSafe Village Corporation to care for my pet(s), ____________________________________________, beginning on the effective date. This agreement will remain in effect until further notice, and I agree to all of the terms listed below. I hereby certify that my pet is in good health and has not been ill with any communicable condition in the last 30 days. I further certify that my pet has not harmed or shown aggressive or threatening behavior toward any other person or any other pet. I agree that I have notified PetSafe Village of any and all health conditions, abnormal behaviors, or issues that would be pertinent to the care of my pet(s). I agree to pay daily board at the PetSafe Village Corporation’s posted rates. If my pet requires special care I authorize PetSafe Village Corporation to provide that care and agree to pay for those services. I agree to pay for any auxiliary services or products requested by me such as playtime, transportation, grooming, medication, etc. I also agree to pay for any grooming charges that result from my pets coat condition and/or misbehavior. I understand that PetSafe Village provides a Daycamp program where dogs socialize, play, and interact with each other from 3 to 4 hours per day. I understand that while PetSafe associates will always be present to monitor Daycamp, injuries can and do occur due to vigorous play and exercise. I agree that I am solely responsible for any incidental injury that may occur to my dog(s) and I also agree to be responsible for any resulting Veterinarian charges. I further understand that PetSafe Village will do its best to monitor my pet(s) intake of food and water. If PetSafe Village notices my pets’ intake of food may not be sufficient, I understand I will be notified. I understand that I am solely responsible for any harm caused by my pet while my pet is in attendance at PetSafe Village. PetSafe Village, its associates, or affiliates will not be held liable for injuries resulting from abnormal behavior (failure to eat, drink, eating debris such as rocks or feces, allergic reactions, etc.). I authorize PetSafe Village Corporation to do whatever is deemed necessary for the health and well-being of my pet and agree to pay for any and all expenses relating to the same. If the pet becomes seriously ill, the owner shall be notified at once. If a pet, which is presented for boarding, grooming, or daycamp/daycare is found to have fleas and/or ticks, it will be bathed and treated at owner’s expense. I agree that I am solely responsible for any damages that the above mentioned pet(s) may cause through malicious or improper conduct and that PetSafe Village Corporation is not responsible for the loss or damage of any personal items left at the facility or with the pet(s). If the pet(s) is not picked up within ten days after departure date the pet(s) will be placed with a no kill shelter, or private home in order to find the best home possible. Notice in writing of such intended placement shall be mailed by registered mail to the owner of the pet at the address given hereon, not less than ten days before the date of such intended placement, and no further notice shall be deemed necessary. Any deficiency is deemed to be due and immediately paid by the owner. PetSafe Village Pet Spa and Resort - 10424 PetSafe Way - Knoxville, TN 37932 - 865-777-DOGS (3647) - [email protected] - www.petsafevillage.com Safe Village Pet Spa and Resort 10424 PetSafe Way Knoxville, TN 37932 865-777-DOGS (3647) www.petsafevillage.com Boarding ~ Grooming ~ Doggie Day Camp ~ Self Bathing ~ Dog Park PetSafe Promise: In consideration for the payment of the fee ($5 per pet, per boarding stay), and subject to the conditions listed below, PetSafe Village will pay up to $500.00 for any veterinary care provided by a licensed veterinarian for the care or treatment of the pet(s) listed above for any physical injury of the pet(s). I understand that my pet(s) can become ill as the result of having contact with other pets, similar to children in a daycare. PetSafe Village will not be held liable for any illness that my pet(s) contracts. PetSafe Promise covers injuries that occur while the pet is present at PetSafe Village, i.e. cuts, scrapes, puncture wounds, and broken bones. All other illnesses are considered exempt from PetSafe Promise coverage. Some examples are: * Pre-existing health conditions (such as gastric upset/issues i.e. colitis, IBS), injury, illness or death resulting from incidents occurring before the arrival date. * Gastric dilation-volvulus (bloat). * PetSafe Promise will not cover bordetella bronchiseptica/tracheobronchitis/parainfluenza/mycoplasma (kennel cough), upper respiratory infection *Giardiasis (Giardia). The pet owner hereby agrees to authorize their veterinarian to forward a copy of the diagnosis and treatment to PetSafe Village. Any and all claims under this program must be submitted to PetSafe Village within (7) days from the pet’s departure date. Such records are required before any claim is paid. Once received and verified by PetSafe Village, a check will be sent directly to the owner for reimbursement within 14 business days. A signed statement by the veterinarian may be required, stating that the illness was not part of or caused by a pre-existing condition. Any controversy or claim relating to this program shall be settled by arbitration in accordance with the rules of the American Arbitration Association. I have read this agreement on this date (effective date), ___________________________, understood its terms and signed it freely. Signature of owner:___________________________________________ Main phone number:_____________________________ Address: ____________________________________________________ Email Address:____________________________ Focus Group & In-home Trial Participants Needed Our parent company (Radio Systems Corporation) develops world-renown pet products including pet beds, heaters, fencing and behavior products. We're looking for people and pets willing to test our products. Be among the first to experience our products! Your feedback directly shapes products for millions of pets. If you are interested in helping us develop the best new products for dogs and cats, please fill out the following information: Are you willing to let your pet participate in photo shoots? YES NO that apply) Bark Control Containment What product categories are you willing to test? (circle all Lifestyles Remote Trainers Are you interested in testing products in your home? YES NO Interested in focus group testing at our corporate office? YES NO Name: __________________________________ Email: ____________________________ Phone: _______________________ **Note: Participants must sign a confidentiality agreement & participate in follow-up feedback. $100.00 will be applied to each family’s PSV account upon completion of the focus group or in-home trial and follow-up feedback. PetSafe Village Pet Spa and Resort - 10424 PetSafe Way - Knoxville, TN 37932 - 865-777-DOGS (3647) - [email protected] - www.petsafevillage.com
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