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NEW FROM EDWARD ELGAR PUBLISHING
USER-BASED INNOVATION
IN SERVICES
Edited by Jon Sundbo, Roskilde University, Denmark and
Marja Toivonen, VTT Technical Research Centre of Finland
This book demonstrates pioneering work on
user-based service innovation using an analytical
framework. This approach involves understanding
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with them, and recognising the fact that users are
innovators and, as such, services develop whilst in
use. As well as presenting case studies, the book
discusses theoretically what user-based innovation
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are analysed: user-based innovation in knowledgeintensive business service, user-based innovation
in public services, and models and methods for
structuring user-based innovation.
Incorporating both an academic and analytical
approach, this insightful book will be a source
of inspiration for researchers in innovation and services. Graduate and
postgraduate students in business administration and innovation, as well as
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Contributors include: D. Chadee, L. Fuglsang, M. Hasu, A. Helkkula, P. Helminen, M. Holopainen, M. Holzweber,
H. Kostama, L. Li Langergaard, M. Lehtonen, T. Mattelmäki, J. Mattsson, O. Mäkelä, H.W. Nicolajsen, R. Raman,
E. Saari, A. Scupola, D. Sundbo, J. Sundbo, F. Sørensen, M. Toivonen, T. Tuominen, T. Turunen, K. Valminen
2011 432 pp Hardback 978 0 85793 195 5 £105.00
EBOOK
ORDERS
e 978 0 85793 196 2
Our eBooks are available for individuals from the Google
ebookstore (US only) and eBooks.com and for libraries through
Netlibrary, Ebrary, EBL, Myilibrary and Dawsonera. They are not
available directly from Edward Elgar Publishing or Marston. For
enquiries about purchasing collections email [email protected]
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