NEW FROM EDWARD ELGAR PUBLISHING
USER-BASED INNOVATION
IN SERVICES
Edited by Jon Sundbo, Roskilde University, Denmark and
Marja Toivonen, VTT Technical Research Centre of Finland
This book demonstrates pioneering work on
user-based service innovation using an analytical
framework. This approach involves understanding
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with them, and recognising the fact that users are
innovators and, as such, services develop whilst in
use. As well as presenting case studies, the book
discusses theoretically what user-based innovation
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are analysed: user-based innovation in knowledgeintensive business service, user-based innovation
in public services, and models and methods for
structuring user-based innovation.
Incorporating both an academic and analytical
approach, this insightful book will be a source
of inspiration for researchers in innovation and services. Graduate and
postgraduate students in business administration and innovation, as well as
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Contributors include: D. Chadee, L. Fuglsang, M. Hasu, A. Helkkula, P. Helminen, M. Holopainen, M. Holzweber,
H. Kostama, L. Li Langergaard, M. Lehtonen, T. Mattelmäki, J. Mattsson, O. Mäkelä, H.W. Nicolajsen, R. Raman,
E. Saari, A. Scupola, D. Sundbo, J. Sundbo, F. Sørensen, M. Toivonen, T. Tuominen, T. Turunen, K. Valminen
2011 432 pp Hardback 978 0 85793 195 5 £105.00
EBOOK
ORDERS
e 978 0 85793 196 2
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enquiries about purchasing collections email [email protected]
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