Soneras wireless communications services for business 14.4.2015 All prices VAT 0%. 1 (19) Subscriptions VAT 0 % Sonera Exact Pro Sonera Exact Pro is a total package containing a call package, a message package and Internet access at a single price. The price depends on the choice of the call, message and data packages. The call minutes included in the Sonera Exact Pro call package can be used for calls and video calls in Finland. The message volume included in the message package can be used for sending text and multimedia messages in Finland. The Internet access can be used according to the selected package in Finland. In addition to the network in Finland, the call, message and data packages can also be used without an extra charge in TeliaSonera’s networks in the Nordic and Baltic countries. The Sonera Exact Pro call and message packages also includes calls and video calls and text and multimedia messages from Finland to the Nordic and Baltic countries (Sweden, Norway, Denmark, Estonia, Latvia and Lithuania). The Exact Pro access rates are available at the indicated maximum data volume (Pro N 25 GB, Pro L 5 GB, Pro M 3 GB, Pro S 0,5 GB). It is possible to include a maximum of four Pro Surf Cards and one Multi-SIM service to each subscription to Sonera Exact Pro. The Pro Surf Card uses the data volume included in the surf package of the main subscription. The Pro Surf Card does not have voice capability. Text and multimedia messages are subject to usage-based charges. Pro Surf Card is subject to the price list valid at the time in question. All prices: VAT 0 %. Sonera Exact Pro N 25 hours of calls, 500 messages and internet access at the rate of 150 Mbit/s in a 4G network. 34.90 €/month Sonera Exact Pro L 50 hours of calls, 500 messages and internet access at the rate of 150 Mbit/s in a 4G network. 29.90 €/month Sonera Exact Pro M 20 hours of calls, 500 messages and internet access at the rate of 150 Mbit/s in a 4G network. 19.90 €/month Sonera Exact Pro S 4 hours of calls, 500 messages and internet access at the rate of 150 Mbit/s in a 4G network. 12.90 €/month Call set-up charge 0.00 €/call Connection charge for the subscription 3.15 € Connection charge for the subscription through self-service 0.00 € Charge for package change 3.15 € Charge for package change through self-service 0.00 € SMSs from Finland to abroad 0.236 €/each SMSs and MMSs exceeding the package maximum 0.08 €/each Calls and video calls exceeding the package maximum 0.08 €/min. or part of min. Data call per-minute charge 0.08 €/min. Data call set-up charge 0.09 €/call Extra package for Surf Package (1 GB each) Automatically charged extra packages Maximum of 5 pieces. 1.50 €/GB Extra packages by order 1.50 €/GB Sonera Pro Surf Card Pro Surf Card 6.90 €/month/card Set-up charge 0.00 € Sonera Multi-SIM for Sonera Pro Monthly charge 6.90 €/month Set-up charge 3.15 €/subscription Set-up as self-service 0.00 €/subscription Priority Data Monthly charge 5.00 €/month Set-up charge 3.15 €/subscription Set-up as self-service 0.00 €/subscription Sonera Basic for Companies The Sonera Basic subscription is always charged for based on use, and no packages can be connected to the subscription. All prices: VAT 0%. 2 (19) Monthly charge for the subscription 1.54 €/month Connection charge for the subscription 3.20 € Per-minute charge 0.065 €/min or part of min SMS 0.065 €/each SMS from Finland to abroad 0.24 €/each MMS 0.32 €/each Video calls to all networks 0.15 €/min. Data transfer (speed 1 Mbit/s) 0.65 €/hour or part of hour Maximum charge for data transfer 1.54 €/day Data call per-minute charge 0.06 €/min. Data call set-up charge 0.09 €/call Sonera Business Subscription Calls Connection charge 6.48 €/subscription Monthly charge 4.00 €/month/subscription Minimum charge/call 0.065 € Text messages to all subscriptions 0.079 €/each Data call per-minute charge 0.08 €/min. Data call set-up charge 0.09 €/call 40) Company's internal calls (mobile to mobile) 0.069 €/min To another Sonera mobile subscription and to other telephone subscriptions at all times 0.079 €/min Minimum charge/call 0.065 € Call package 300 Connection charge 6.48 € Monthly charge 21.90 €/month Minimum charge per call for traffic exceeding the minute limit Calls exceeding the minute limit at the call rates of Business Subscription. 0.065 € No discounts are granted on the above rates. If no other data service is connected to the business subscription, the Sonera Data Plus service is used for data transfer. Sonera Flexible Subscription Connection charge 6.48 € Monthly charge 5.00 €/month Text messages to all subscriptions 0.079 €/each Internal call rate (mobile to mobile) 0.069 €/min Calls to another Sonera mobile subscription and to other telephone subscriptions at all times 0.069 €/min Opening charge 0.099 €/call Minimum traffic charge 0.065 €/call Sonera Mobile broadband Pro XL Monthly charge Unlimited data transfer volume. 23.90 €/month Monthly charge Unlimited data transfer volume. 15.90 €/month Monthly charge Includes 10 GB of data transfer. 9.90 €/month Pro L Pro M Extra package The size of the extra package is 2 GB. 3 (19) Pro S Monthly charge Includes 2 GB of data transfer. 6.90 €/month Extra package The size of the extra package is 2 GB. 3.90 €/month Connection charge Connection charge for the subscription 3.14 € Connection charge for the subscription through self-service 0.00 € Sonera Tietoturva Full security (anti-virus, firewall, parental control, spam filter) 6.48 €/month Anti-virus and firewall 5.66 €/month Machine subscriptions Control Connection charge 1.00 € Monthly charge The service is always connected to a data package. 0.70 €/month Packet-switched traffic for the part exceeding Data-package 1.00 €/MB Data Package 10 MB 2.10 €/month Data Package 5 MB 1.90 €/month Data Package 2 MB 1.00 €/month Multimedia messages 0.32 €/message Text messages 0.08 €/message 3) Control Plus Connection charge 6.48 € Monthly charge 2.29 €/month Data (9,6 kbps) In addition, potential service provider's charges are collected. 0.08 €/min Voice 0.34 €/min Text messages 0.07 €/each Multimedia messages 0.32 €/each Agreements Sonera Corporate Agreement When you conclude an agreement, all your company's currently active subscriptions are replaced with Sonera Business Subscriptions free of charge unless you have agreed on some other subscription type with Sonera. My Sonera for Companies, Company Data, Control and Control Plus subscriptions, however, remain unchanged. You then obtain your company's internal mobile calls at a more affordable rate. VAT 0% Subscription's services e-Invoice Sonera does not charge the customer for the e-Invoice service. Sonera ID Sonera does not charge the customer for the Sonera ID supplementary service. Intra company call service VAT 0 % The Intra Company call service is a monthly-charged, subscription-specific supplementary service for companies. Domestic calls between the company’s mobile subscriptions connected to the service are free of charge, and they do not reduce the subscription’s potential call package. The Intra Company call service can be connected to the following Sonera mobile subscriptions designed for business users: Sonera Business Subscription, and Sonera Exact for Companies, Sonera Basic for Companies and My Sonera for Companies subscriptions. 4 (19) Monthly charge No connection charge. 1.90 €/subscription Internet Invoice Sonera does not charge the customer for the Internet Invoice service. However, transferring electronic invoices from the e-invoice service provider to the customer's data systems may generate costs. Please check this on your e-invoice service provider's price list. Such costs include, for example, opening costs, monthly charges and invoice-specific charges. Email Invoice Sonera does not charge the customer for the Email Invoice service. Other subscribable invoicing services VAT 0 % For further information on other services subscribable to the subscriptions, see the valid price list of Sonera Mobile Services. Further information on Joint Invoice, OVT EDI invoice and Internet Invoice is available from Corporate Customer Service. - Call charge transfer - Payer's itemization - Call itemization - Balance Agreement - Balance Reminder - Weekly Balance - Direct payment - OVT EDI invoice - Internet Invoice - Joint Invoice - Direct debit Sonera Fax Mail Connection charge 6.48 €/subscription Connection as self-service 0.00 € Monthly charge 1.8699 €/month/subscription Fax printing and transmission from the mobile phone and the Internet When a fax is printed abroad, the international call charge of the selected operator will also be charged. 0.14 €/min Sonera Call Directing Connection charge 6.48 €/subscription Monthly charge 1.68 €/month/subcription Service management on the Internet 0.00 € Service management by SMS 0.14 €/message Sonera Multi-SIM Connection charge 3.14 €/subscription Monthly charge Valid for Sonera Exact Pro and Exact Enterprise subscriptions. 6.90 €/month/subscription Monthly charge Valid for Sonera Exact for Companies and Basic subscriptions. 4.03 €/month/subscription Monthly charge Valid for other subscription types. 3.17 €/month/subscription Sonera Dual Card Dual Card subscriptions are subject to monthly and call charges that are based on the type of subscription When a new subscription is connected to Dual Card, the subscription's standard connection charge is collected Exchanging the SIM card of an active subscription for a Dual Card 0.00 €/each Sonera Absent Message Monthly charge 0.00 €/month/subscription Service management on the Internet 0.00 € Service management by SMS 0.14 €/message Service management at wap.surfport.fi 0.00 € 14) 15) 5 (19) Sonera Location Implementation of the service 200.00 € + €1/subsc. Monthly charge 60.00 €/month Location determination 1-5000 0.10 €/each Location determination 5001-15000 0.09 €/each Location determination 15001- 0.08 €/each Text messages from mobile phone to the service's short number (except search words MISSÄ and KARTTA) 0.14 €/each Location determination by SMS (MISSÄ) 0.28 €/each Map orders by SMS (KARTTA) 0.40 €/each Text messages from service to mobile phone See the text message rates of Mobile Message. Change charge 20.00 €/10 subscriptions TeliaSonera Connect VAT 0 % TeliaSonera connect is available as a separate subscription or as a supplementary service to the customer's current subscription. See the service features at the Sonera Company Data service. The packet-swiched (GPRS, EDGE, UMTS) and HomeRun traffic included in the service are charged for based on the volume of data transferred. Connection charge 6.48 € Monthly charge 19.90 €/month Use in Finland - Packet-swiched (GPRS, EDGE and UMTS) and HomeRun traffic on the principle of reasonable use 42) (at most 3 GB/month) - Packet-swiched (GPRS, EDGE and UMTS) and HomeRun traffic exceeding the limit of reasonable use €1.00/MB Use abroad Roaming traffic in TeliaSonera's networks 41) €1.00/MB. Roaming traffic has a day-specific maximum price, however. - Packet-switched (GPRS, EDGE and UMTS) at most €10.00/day and HomeRun traffic at most €5.00/day on the principle of reasonable use 42) (data volume at most 200 MB/day). - The part of packet-switched roaming and HomeRun traffic in TeliSonera's networks exceeding reasonable use (data volume over 200 MB/day) €1.00/MB. Other roaming traffic is charged for according to the price list (see Mobile call rates abroad). Text messages and High-Speed Data: see the prices at the Company Data service. Data transfer services Budged Surf Includes 3 GB of data transmission Monthly charge 9.67 €/month Additional package 1 GB 1.53 €/month Total Surf Includes 20 GB of data transmission Monthly charge 14.55 €/month Additional package 5 GB 1.53 €/month Budged Surf 4G Includes an unlimited volume of data transfer Monthly charge 16.05 €/month Total Surf 4G Includes an unlimited volume of data transfer Monthly charge 24.11 €/month Mini Surf Includes 40 MB of data transmission in Finland per billing period. Monthly charge 3.20 €/month Additional package 40 MB 1.60 € 6 (19) Pocket Surf Includes 300 MB of data transmission in Finland per billing period. Monthly charge 5.66 €/month Additional package 300 MB 2.83 € Surf Includes 1 GB of data transmission in Finland per billing period. Monthly charge 8.11 €/month Additional package 1 GB 4.06 € Sonera Data Hour Connection charge 0.00 € Monthly charge 0.74 €/hour (max. 5.66 €/day) Sonera Company Data 10) Sonera Conmpany Data is available as a separate subscription or as a supplementary service to your current subscription. The service comprises the following features: - Packet-switched GPRS, EDGE and UMTS data - High-speed outgoing and incoming circuit-switched data - Sonera HomeRun service - Fax service The basic service comprises 5 MB/month of packet-switched domestic GPRS, EDGE and UMTS traffic Connection charge 6.48 € Monthly charge Packet-switched GPRS, EDGE and UMTS traffic for the part exceeding 5 MB 3.36 €/month 1.40 €/MB 8) Text messages to another Sonera mobile subscription 0.11 €/each Text messages to other mobile subscriptions 0.14 €/each Sonera Company Data 30 MB Includes the Company Data services and 30 MB/month of packet-switched domestic GPRS, EDGE and UMTS traffic 10) . Connection charge 6.48 € Monthly charge Packet-switched GPRS, EDGE and UMTS traffic for the part exceeding 30 MB 6.50 €/month 8) 1.00 €/MB Sonera Company Data 100 MB Includes the Company Data services and 100 MB/month of packet-switched domestic GPRS, EDGE and UMTS traffic 10) . Connection charge 6.48 € Monthly charge Packet-switched GPRS, EDGE and UMTS traffic for the part exceeding 100 MB 14.00 €/month 8) 1.00 €/MB Sonera Company Data 300 MB Includes the Company Data services and 300 MB/month of packet-switched domestic GPRS, EDGE and UMTS traffic 10) . Connection charge 6.48 € Monthly charge Packet-switched GPRS, EDGE and UMTS traffic for the part exceeding 300 MB 23.90 €/month 8) 1.00 €/MB Sonera Data Basic Connection charge 0.00 € Monthly charge 0.00 €/month Data transfer 4.909 €/MB Sonera Data Porras Connection charge 3.20 € Monthly charge 3.20 €/month/20 MB or part thereof Sonera Data Month Includes the Company Data services and an unlimited volume of packet-switched domestic GPRS, EDGE and UMTS traffic on the principle of reasonable use 10) . 7 (19) Connection charge 6.48 € Monthly charge 12.21 €/month Sonera Better Business Data subscription The service comprises: - unlimited volume of packet-switched domestic GPRS, EDGE and UMTS traffic on the principle of reasonable use; max. data transfer speed 384 kbps 10) - high-speed outgoing and incoming circuit-switched data - Sonera HomeRun service Connection charge 6.48 € Monthly charge (with Sonera Connect Lite multifunction card) 39.90 €/month Text messages to another Sonera Mobile Subscription 0.11 €/each Text messages to other mobile subscriptions 0.14 €/each Sonera Data Power Connection charge 3.20 € Monthly charge 4.02 €/month Sonera Data Power Plus Connection charge 3.20 € Monthly charge 16.31 €/month Sonera HomeRun Service 10) Sonera HomeRun Service is available as a separate subsciption or as a supplementary service to the customer's current subscription. Connection charge 6.48 € Monthly charge 3.36 €/month Usage charge at public service areas 0.26 €/min Usage charge at the company's own corporate service area 0.00 €/min Voice Mail Connection charge (no charge in connection with opening a new subscription) 3.14 €/ Connection as self-service 0.00 € Calls to Voice Mail number from Sonera Mobile Subscriptions 2) 0.139 €/min Calls to Voice Mail are subject to a minute-based call charge for each minute of or part of minute, plus a call set-up charge of €0.040/call. For Business Subscriptions the billing is second-based and the minimum call charge is €0.065/call. Sonera Mobile Message Monthly charge for the service 58.00 €/short number/month 18) Connection and change charges Connection charge for Content Gateway 330.00 € Connection charge for short number 330.00 €/each 48) Changes to service information 60.00 €/change 17) Traffic charges SMS prices €/each MMS prices €/each 19) Operator-independent transmission of text messages (from mobile device to information system) Connection charge for an operator-independent number 170.00 €/number Monthly charge 90.00 €/number/month Message transmission 0.03 €/message 30) Sonera Open Gate Sonera Open Gate 1.61 €/month Sonera Open Gate Plus 9.30 €/month Connection charge 3.20 € 8 (19) Change charge 6.47 € Change charge through self-service 0.00 € Business services Sonera Line State Service Service set-up charge 1000.00 € Monthly charge per mobile subscription 0.90 €/month Sonera Extension package Connection and change charge 3.20 €/extension Monthly charge 16.90 €/month/extn Internal fixed-to-mobile calls 2.00 €/month/extn Sonera Bill Separator Connection charge 0.00 €/subscription Monthly charge 2.50 €/month/subscription A precondition for the connection of the Sonera Bill Separator service is that the Payer's Itemization service has been connected. For the connection charge and further information on the Payer's Itemazation service, see the price list of Sonera Mobile Services at www.sonera.fi/matkapuhelin/hinnasto. Equipment rents on the mobile phone invoice Implementation of the service 200.00 € Monthly charge 0.30 €/month/device Sonera Privatel Implementation of the service 740.03 € Additional offices But no more than 3363,76 €. 336.38 €/each Connection and change charge 6.48 €/subscription Monthly charge 0.84 €/month/subscription From fixed network (+ local network charge) 0.099 €/min Sonera Mobicentrex Internet user interface, implementation charge 0.00 € Service management on the Internet 0.00 € Features of the PBX 34) Implementation 100.00 € Monthly charge 4.90 €/month/extension Connection and changing charge 6.48 €/subscription Group Hunting Connection and change charge 6.48 €/group Monthly charge 3.36 €/Group Hunting number Service management with the mobile phone By SMS Sonera Corporate Call Package 38) 0.14 €/message 40) VAT 0 % The cCorporate Call Package includes the monthly charge for a Sonera Business Subscription, the volume of standard-rate domestic calls included in the package selected (200, 300, 500 or 750 min/month), and the monthly charge for SOnera Mobicentrex or Sonera Privatel. 9 (19) Connection charge 3.20 € Connection charge for a new subscription The implementation and connection of Mobicentrex and Privatel are charged for according to the standard price list. 6.48 € Corporate Call package 200 min/month 21.90 €/month Corporate Call package 300 min/month 26.90 €/month Corporate Call package 500 min/month 31.90 €/month Corporate Call package 750 min/month 39.90 €/month Traffic exceeding the volume included in the Corporate Call Package Calls exceeding the minute limit of the package at the call rates of Sonera Business Subscription. Company's internal calls (mobile to mobile) 0.069 €/min To another Sonera mobile subscription and to other telephone subscriptions at all times 0.079 €/min Minimum charge 0.065 €/call Sonera Corporate Terminal The service is free of charge 22) . Services can be connected and changed through Corporate Terminal either free of charge or at self-service rate, depending on the action. Self-service rates are over 50 % lower than standard connection and change charges. TeliaSonera Nordic Call Connection charge 0.00 €/subscription Monthly charge 1.50 €/month/subscription 43) Mobile calls placed 44) Mobile calls received in Sweden, Denmark and Norway 0.32 €/min in Sweden, Denmark and Norway 0.10 €/min International calls from Finland to fixed-line phones in Sweden, Denmark and Norway 0.064 €/min International calls from Finland to mobile phones in Sweden, Denmark and Norway 0.244 €/min 44) 45) Sonera Mobile Office Antivirus No. of users 1-19 Implementation charge 20.00 € Monthly charge 2.20 €/month/user No. of users 20-49 Implementation charge 20.00 € Monthly charge 2.00 €/month/user No. of users 50-99 Implementation charge 20.00 € Monthly charge 1.90 €/month/user No. of users 100-499 Implementation charge 20.00 € Monthly charge 1.80 €/month/user No. of users over 500 Implementation charge 20.00 € Monthly charge 0.00 €/month/user Sonera Mobile Office VPN User-specific monthly charge 10.00 € Consultation with Sonera's specialist / technical support 130.00 €/hour 10 (19) Subscriptions and services no longer sold Sonera Mobile Centrex Mobile Centrex with main number Includes one main number and one attendant’s workbench. Monthly charge 89.00 €/month Activation charge 129.00 € Mobile Centrex with Auto attendant Includes one auto attendant and company-specific announcements. Monthly charge 39.00 €/month Activation charge 129.00 € Mobile Centrex with call distribution group Includes one call distribution group. Monthly charge 4.00 €/month Activation charge 129.00 € Pricing plan for mobile extension Monthly charge 6.95 €/month/extn Activation charge 6.48 €/extension First main number and attendant's workbench Monthly charge 89.00 €/month Service set-up charge 129.00 € Pricing plan for extra attendant’s workbench Monthly charge 19.00 €/month/each Activation charge 29.00 € Pricing plan for extra main number Monthly charge 29.00 €/month/each Activation charge 39.00 € Pricing plan for Sonera Group Number Monthly charge 4.00 €/month/extn Activation charge 6.48 € Auto attendant Monthly charge 39.00 €/month/each Activation charge 49.00 € Company-specific announcements Activation charge 9.90 € Monthly charge 6.90 €/month Expert services Basic training By telephone and web conference. 120.00 €/hour Customized training on customer or Sonera premises 215.00 €/hour Support for deployment or use Guidance for administrators or configuration on behalf of the administrator. 150.00 €/hour Any travel costs from expert services are charged separately in addition to the hourly charge. The service set-up charge is collected in connection with service deployment and service option changes. The company-specific monthly charge varies according to the service version selected. In addition, the service is subject to the following charges: - User-specific activation and monthly charges 11 (19) - Activation and monthly charges for any supplementary services ordered - Charges for SMSs sent from the service - Charges for expert services The user-specific monthly charge for the service includes calls made using a short number or a mobile, company or local number integrated into Mobile Centrex within a PBX in Finland. Other traffic charges are as specified in the subscription agreement. Deployment and usage support are charged in accordance with the hourly price list, if it concerns work not included in the standard delivery. Support services are charged at the accuracy of half an hour, the minimum charge being that for half an hour. Sonera Group Number Activation charge 0.00 €/subscription Monthly charge 3.36 €/month 0 to 7 extensions: Sonera mobile subscription Activation charge 3.20 €/subscription Monthly charge 1.68 €/month/subscription 0 to 7 extensions: Other landline or mobile number (max. 2 numbers) Activation charge 3.20 €/subscription Monthly charge 3.36 €/month/subscription Sonera Exact for Companies All the packages available to Sonera Exact for Companies subscriptions – packages from Start to Total – contain SMSs, MMSs, calls, video calls and Internet access at the maximum transmission speed and with the maximum data volume included in the package. When the data volume included in the Surf package has been used up, the customer can continue surfing at a lower speed without an extra charge or buy an additional package and continue surfing at the maximum speed. In addition to standard packages, we also provide special packages for people who text a lot or surf on a tablet. In Start, Practical, Smart, Super and Enormous packages, an individual package can be upgraded one step. The new package then replaces the old one and the monthly charge for the total package changes. The total package selected can be changed for another Exact package entity. The number of changes is limited to one in an invoicing period. The data transmission rate and volume available depend on the package chosen (Start and Practical 1 GB; Company 1000, Smart, Super and Texts 10 GB; Company 2500, Surfboard 3G, Enormous and Total 20 GB; Surfboard 4G 50 GB). The use of the phone, that is calls, SMSs and data transfer in the Nordic and Baltic countries, is included in the same monthly charge. All prices: VAT 0 %. Company 1000 1,000 minutes of talk time, 1,000 messages and a 21 Mbit/s internet access in the 4G network. Price valid until September 16th, 2014. 19.90 €/month Company 2500 2,500 minutes of talk time, 2,500 messages and a 50 Mbit/s internet access in the 4G network. Price valid until September 16th, 2014. 29.90 €/month Start 100 call minutes, 25 messages and a surfing speed of 1 Mbit/s. 8.05 €/month Practical 200 call minutes, 100 messages and a surfing speed of 2 Mbit/s. 12.02 €/month Smart 600 call minutes, 250 messages and a surfing speed of 7 Mbit/s. 16.18 €/month Super 1,200 call minutes, 1,000 messages and a surfing speed of 21 Mbit/s on a 4G network. 24.31 €/month Enormous 2,400 call minutes, 2,400 messages and a surfing speed of 50 Mbit/s. 32.44 €/month Total 5,000 call minutes, 5,000 messages and a surfing speed of 100 Mbit/s on a 4G network. 40.57 €/month Texts 100 call minutes, 2,400 messages and a surfing speed of 1 Mbit/s. 16.18 €/month Surfboard 3G 100 call minutes, 100 messages and a surfing speed of 21 Mbit/s. 14.55 €/month Surfboard 4G 100 call minutes, 100 messages and a surfing speed of 50 Mbit/s on a 4G network. 20.24 €/month Call set-up charge 0.00 €/call Connection charge for the subscription 3.15 € Connection charge for the subscription through self-service 0.00 € Charge for package change 3.15 € 12 (19) Charge for package change through self-service 0.00 € SMSs from Finland to abroad 0.236 €/each SMSs and MMSs exceeding the package maximum 0.08 €/each Calls and video calls exceeding the package maximum 0.08 € / min. or part of min. Additional Surf package of 2 GB Available to Start and Practical. 1.63 €/each Additional Surf package of 10 GB Available to Smart, Super, Enormous, Total and Surfboard 3G. 1.63 €/each Data call per-minute charge 0.08 €/min. Data call set-up charge 0.09 €/call Sonera Exact for Companies, Plus packages Start Plus Calls 200 call minutes, 25 messages and a surfing speed of of 1 Mbit/s. 10.00 €/mth Start Plus Messages 100 call minutes, 100 messages and a surfing speed of 1 Mbit/s. 10.00 €/mth Start Plus Surf 100 call minutes, 25 messages and a surfing speed of 2 Mbit/s. 10.00 €/mth Practical Plus Calls 600 call minutes, 100 messages and a surfing speed of 2 Mbit/s. 14.03 €/mth Practical Plus Messages 200 call minutes, 250 messages and a surfing speed of 2 Mbit/s. 14.03 €/mth Practical Plus Surf 200 call minutes, 100 messages and a surfing speed of 7 Mbit/s. 14.03 €/mth Smart Plus Calls 1200 call minutes, 250 messages and a surfing speed of 7 Mbit/s. 20.24 €/mth Smart Plus Messages 600 call minutes, 1000 messages and a surfing speed of 7 Mbit/s. 20.24 €/mth Smart Plus Surf 600 call minutes, 250 messages and a surfing speed of 21 Mbit/s on a 4G network. 20.24 €/mth Super Plus Calls 2400 call minutes, 1,000 messages and a surfing speed of 21 Mbit/s on a 4G network. 28.37 €/mth Super Plus Messages 1,200 call minutes, 2400 messages and a surfing speed of 21 Mbit/s on a 4G network. 28.37 €/mth Super Plus Surf 1,200 call minutes, 1,000 messages and a surfing speed of 50 Mbit/s on a 4G network. 28.37 €/mth Enormous Plus Calls 5,000 call minutes, 2,400 messages and a surfing speed of 50 Mbit/s on a 4G network. 36.50 €/mth Enormous Plus Messages 2,400 call minutes, 5,000 messages and a surfing speed of 50 Mbit/s on a 4G network. 36.50 €/mth Enormous Plus Surf 2,400 call minutes, 2,400 messages and a surfing speed of 100 Mbit/s on a 4G network. 36.50 €/mth Sonera Mobile broadband Start Includes 2 GB of data transfer. 4.76 €/month Extra package to Start Unlimited data transfer volume. 8.06 €/month Real 4G Max Monthly charge Unlimited data transfer volume. Real 4G Power Monthly charge Unlimited data transfer volume. Plus Monthly charge Unlimited data transfer volume. 13 (19) Basic Monthly charge Includes 10 GB of data transfer. Sonera Agreement for Small Companies In the Agreement for small companies, the subscription type is My Sonera for Companies. Further, Netto, One, Max, Friends, Classic Duo, Privat Duo, Control and Control Plus subscriptions, which are no longer sold, can also be connected to the Agreement for Small Companies. Sonera mobile subscriptions comprise many services useful to companies. In addition, all Sonera's wireless communications services for businesses can be subscribed to them. www.sonera.fi/matkapuhelin/hinnasto Benefits of the Sonera Agreement for Small Companies: You can conclude a Sonera Agreement for small companies free of charge. The Agreement for Small Companies offers you the company's internal calls at an affordable rate. Internal call rate (mobile to mobile) In the agreement valid until further notice 0.059 €/min In the agreement valid for a fixed period of 24 months 0.00 €/min 2) The internal (mobile to mobile) call rate of the Agreement for Sall Companies is also applied to Sonera Mobicentrex calls, Sonera Privatel calls and Sonera Corporate Calls placed from a mobile phone. Prices in Finland. VAT 0 %. Sonera Invoicing Reports Implementation of the service 0.00 € Sonera Internet Invoice The service is free of charge. Sonera Company subscription Connection charge for a new subscription 0.00 € Monthly charge 6.70 €/month Text messages to all subscriptions 0.089 €/message Data call per-minute charge 0.10 €/min. Data call set-up charge 0.09 €/call Intra-company calls (mobile-mobile) 0.079 €/min To another Sonera mobile subscription and other telephone subscriptions at all times 0.099 €/min Minimum call charge 0.065 €/call Calls Flat-rate Sonera Company subscription Connection charge 0.00 € Monthly charge 4.00 €/month Text messages to all subscriptions 0.089 €/message Intra-company calls (mobile-mobile) 0.059 €/min To another Sonera mobile subscription and other telephone subscriptions at all times 0.065 €/min Minimum call charge 0.065 €/call Calls Sonera Better Business subscription Connection charge 6.48 € 14 (19) Text messages to all subscriptions 0.08 €/message Monthly charge With Nokia 6630 or 6680 30.80 €/month With Nokia E60 or E61 34.80 €/month With Nokia E70 36.80 €/month Exceeding call minutes To another Sonera mobile subscription and to other telephone subscriptions at all times 0.099 €/min Minimum charge fo exceeding traffic 0.065 €/call Discounts of Sonera Corporate Agreement VAT 0 % If you have a Sonera Company subscription that entitles you to discounts, you are granted a discount based on the Company invoicing volume. A discount is granted in accordance with Table 1 as per invoicing period, separately on the total invoicing of the tax-exempt mobile call traffic in the invoicing period.* A discount is also granted in accordance on standard-rate text message, data and fax traffic. The discount does not concern packet-switched GPRS, EDGE and UMTS data. A discount is granted in accordance with Table 2 on tax-exempt text message and data invoicing as per invoicing period. The discount is granted to standard-rate text message and data traffic based on the company's average, subscription-spesific invoicing.* Table 1 Discount 1 %, invoicing 50.46 € Discount 2 %, invoicing 84.09 € Discount 3 %, invoicing 117.73 € Discount 4 %, invoicing 151.37 € Discount 5 %, invoicing 252.28 € Discount 6 %, invoicing 538.20 € Discount 7 %, invoicing 639.11 € Discount 8 %, invoicing 999.9999 € Discount 9 %, invoicing 999.9999 € Discount 10 %, invoicing 999.9999 € Discount 11 %, invoicing 999.9999 € Discount 12 %, invoicing 999.9999 € Discount 13 %, invoicing 999.9999 € Discount 14 %, invoicing 999.9999 € Discount 15 %, invoicing 999.9999 € Discount 16 %, invoicing 999.9999 € Discount 17 %, invoicing 999.9999 € Discount 18 %, invoicing 999.9999 € Discount 19 %, invoicing 999.9999 € Table 2 Discount on text messages and data 10 %, invoicing 0.01 €/subscription Discount on text messages and data 15 %, invoicing 3.36 €/subscription Discount on text messages and data 20 %, invoicing 8.58 €/subscription Discount on text messages and data 25 %, invoicing 16.99 €/subscription * No discount is granted on the monthly charges of the subscription, on the connection, monthly or change charges of the subscription or services, on service text messages and text messages sent through Mobile Office, on calls placed to universal access numbers or Home Call numbers, on calls placed to or in abroad or received abroad or on calls placed to service numbers. Further, no discount is granted on the flat-rate Company subscription or on the rates applied to Sonera Business Subscription. Sonera Corporate Call Implementation of the service 0.00 € 4) Connection and change charge 5) Monthly charge 6.48 €/subscription 0.84 €/month Calls to Corporate Call numbers from a Company subscription entitling to discount From mobile phone 12) 0.079 €/min 15 (19) From fixed network (+ local network charge) 0.12 €/min Calls to Corporate Call numbers from a flat-rate Company subscription or from subscriptions connected to the customer's Agreement for Small Companies From mobile phone 0.059 €/min 12) From fixed network (+ local network charge) 0.12 €/min Sonera Positioner Implementation of the service 100.00 € Multimedia messages, map transmission from service to mobile phone See the text message rates of Mobile Message. Change charge Monthly charge 20.00 €/10 subscriptions 24) Category 1: incl. 350 location determinations 65.00 € Category 2: incl. 1000 location determinations 150.00 € Category 3: incl. 2500 location determinations 350.00 € Category 4: incl. 5000 location determinations 650.00 € Category 5: incl. 10 000 location determinations 999.9999 € Category 6: incl. 20 000 location determinations 999.9999 € Location determinations exceeding the number included in the category (categories 1- 5) 0.30 €/each Location determinations exceeding the number included in category 6 0.09 €/each Text messages 29) 25) From mobile phone to the service's short number (except search words MISSÄ and KARTTA) 0.14 €/each Location determination by text message (MISSÄ) 0.28 €/each Map orders by text message (KARTTA) 25) 28) 27) 28) 0.40 €/each From service to mobile phone See the text message rates of Mobile message. Sonera Work Call Connection charge 6.48 €/subscription Monthly charge 1.50 €/month/subscription Addition/change to the list of allowed numbers 6.48 €/each Other charges The mcc is the same amount as the charge according to the valid general price-list for calls from the subscription to the fixed network in Finland. Change of subscription number or type Change of subscription number or type 3.14 € Prices in Finland. VAT 0 %. Reconnection of a disconnected subscription Reconnection of a disconnected subscription 7.98 € Data traffic connection charge 24.38 € Prices in Finland. VAT 0 %. Quick reconnection of a disconnected subscription Quick reconnection of a disconnected subscription 24.19 € Prices in Finland. VAT 0 %. Sending a text message over a modem, for example with Sonera Text software or the customer's own application (0209801) 16 (19) Sending a text message over a modem, for example with Sonera Text software or the customer's own application (0209801) (+ local network charge) 0.34 €/message Prices in Finland. VAT 0 %. In changes of ownership (user becomes the owner of the subscription, for example a personal subscription is transferred to a company), a connection charge is collected for the connection of the subscription, not of the services. Mobile call rates abroad Mobile call rates abroad VAT 0 % Supplementary services and calls placed and received abroad are divided into four price categories, each one of which has its own standard rate that does not vary with the day, time or even - in most cases - the operator. Further information on foreign operators, coverage areas, supplementary services and prices is available at www.sonera.fi/en or wap.surfport.fi. International calls Invoicing Invoicing One-time invoicing charges Change of payer 9.00 € Copy of invoice from customer service 9.00 € Copy of invoice through self service 0.00 € Payment agreement 9.00 €/invoice Payment agreement through self service Account statement 25.00 €/customer Reprinting of invoice 25.00 €/invoice Change to invoicing period 25.00 € Written certificate of payment of invoice 25.00 €/customer Sending of invoice and/or itemization to different address 25.00 € Resending of electronic invoicing material 25.00 €/invoice Separate invoicing of individual subscriptions under Corporate Agreement 25.00 € invoicing charge / subsc. / invoice Tailor-made reports and/or itemizations 150.00 €/h Invoicing Invoicing surcharge for invoices sent abroad 13.03 € The minimum charge for a call 0.065 € Price list for Sonera’s business invoicing services Prices, VAT, term of payment and penal interest The prices are exclusive of VAT. The VAT is calculated based on the valid VAT rate and added to the prices. The prices indicated on service-specific price lists are valid until further notice. TeliaSonera Finland Oyj reserves the right to change the price list. The term of payment is fourteen days from the invoice date. The penal interest is the valid interest for late payment specified in Section 4, Paragraph 1 of the Interest Act. One-off services Change of payer 9.00 €/invoice Change of payer/self-service orders 0.00 €/invoice Call itemization 9.00 €/subscription Call itemization/self-service orders 0.00 €/subscription 17 (19) Set-up of recurrent call itemizations 9.00 €/subscription Set-up of recurrent call itemizations/self-service orders 0.00 €/subscription Call itemization on an electronic invoice 9.00 €/subscription Call itemization on an electronic invoice/self-service orders 0.00 €/subscription Change of ownership 9.00 €/subscription Change of ownership/self-service orders 0.00 €/subscription Copy of invoice from customer service 9.00 €/invoice Copy of invoice through self service 0.00 €/invoice Payment agreement 9.00 €/invoice Payment agreement/self-service orders 0.00 €/invoice Account statement 25.00 €/customer Other invoicing transactions For example rewritten invoice / invoice, advance invoices / invoice, change of invoicing period / customer, certification of paid invoice / customer, delivery of invoice and/or call itemization to another address, re-sending electronic invoicing material / invoice, sending a call itemization or a related payment to another invoicing address than that of the subscription / delivery. 25.00 €/each One-off paper document delivery in Finland 9.00 €/delivery One-off paper document delivery abroad 25.00 €/delivery Standard report 25.00 €/report Special transactions Re-sending electronic invoicing material, an itemization of invoicing details which are more than 4 months old, tailored one-off or recurring itemizations, consolidated invoices and reports that require customer service man hours, changes of ownership to an invoicing entity. 150.00 €/hour Recurring services Set-up or change in department-specific invoicing or reporting 150.00 €/hour Department-specific invoicing or reporting Applies to all cases of dividing a standard invoice into smaller entities, for example according to unit, cost centre, requested invoicing group etc. 9.00 €/department Call itemization 5.00 €/subscription Standard report Applies also to PBX extension-specific call itemization reports. 25.00 €/report Invoice prices Electronic invoice 0.00 € Invoices including broadband charges, in Finland Paper invoice and paper direct-debit notification. 10.00 €/each Invoices including mobile phone charges, in Finland Paper invoice and paper direct-debit notification. 10.00 €/each Abroad Paper invoice and paper direct-debit notification. 13.03 €/each 18 (19) References 1) If the customer has a valid Sonera Coporate Agreement upon the conclusion of an Agreement for Small Companies, Sonera replaces all the customer’s subscriptions with My Sonera for Companies subscriptions, unless Sonera and the customer have agreed to include some other subscription type in the Agreement for Small Companies. 2) Invoiced according to the lowest call rate available to the customer. 3) Some terminal devices allow you to write and send text messages of over 160 characters. In these cases, the message transmitted over the mobile network is split into messages of up to 160 characters, and each of these messages is subject to a standard text message transmission charge. 4) At least three Sonera mobile subscriptions are required. 5) Company Data, Control or Control Plus subscriptions cannot be connected to the service. 8) The smallest unit charged for in GPRS, EDGE and UMTS traffic is 1 kB. 1 megabyte (MB) = 1,024 kilobytes (kB). 10) 11) The monthly charge includes a volume of domestic data transfer according to the principle of reasonable use (max. 3 GB / month) during the invoicing period. If the customer exceeds the limit, Sonera is entitled to restrict the use of the service. A data connection is always charged for when network capacity has been reserved for the connection. Sonera is not liable for the service provider’s system or its availability at a certain time. Further, Sonera is not responsible if messages are not transmitted or do not arrive at the recipient or cannot otherwise be used for reasons attributable to the user’s terminal equipment or its features. Also, Sonera is not responsible for any files or parts of files that are lost, are not received or are received corrupted on account of an interrupted data transfer connection. A monthly charge for the call package as well as for the subscription will be charged. 12) The minimum charge per call is €0.065. 14) Data calls are invoiced for on the mobile phone invoice. The data call charge is determined by the subscription type. 15) A traffic charge for a GPRS/EDGE/UMTS connection is collected on the mobile phone invoice. The charge for a GPRS/EDGE/UMTS connection is determined based on the service selected. 17) The connection charge includes setting up a Content Gateway connection at a technical interface and a right of use to Content Gateway software (set-up or usage charges for a communications connection are not included). 18) 19) The monthly charge includes maintenance and a right of use to one number. The monthly charge is collected even if no short number is in use. No monthly charge is collected for the month in which the service is connected. The charges concern text messages sent from the fixed network on the connection. Messages sent from a mobile device to an information system are invoiced for according to the invoicing method selected in the Sonera Mobile Message agreement: in other words, either according to the subscription price list on the mobile phone invoice or according to the message charges of the Sonera Mobile Message service on the Sonera Mobile Message invoice. The change of price tier does not affect the rate applied to preceeding messages. If the invoicing method selected for messages sent to a short number is Sonera Mobile Message invoicing and messages are sent from abroad, the messages sent from abroad are subject not only to a message charge of the Sonera Mobile Message service but also to a text message charge of the operator selected by the customer in accordance with the said operator’s invoicing bases and Sonera’s subscription price list. 22) The delivery of the Company Terminal service includes access rights for ten people. 23) The set-up charge for a data call in a Control subscription is €0.09/call (VAT 0%) and it is collected when the call has lasted 30 seconds. 24) The monthly charge for the service includes the number of location determinations specified for the category. The total number of location determinations comprises both the location determinations made from the service and those made from mobile phones. The monthly charge includes both network-based location determinations and GPS positionings. The monthly charge is service-specific, not subscription-specific. 25) No discounts according to the Agreement for Small Companies and the Corporate Agreement are given on text messages sent from the service to mobile phones or on the monthly charge of the service. Discounts according to the Agreement for Small Companies and the Corporate Agreement are, however, given on text messages sent from mobile phones to the coordinator at a short number of the service. No discounts according to the Agreement for Small Companies and the Corporate Agreement are given on any other text messages sent from mobile phones to a short number of the service. 26) Incl. an order message and a response (max. three text messages). If the response requires more than 3 text messages, a new order charge is collected for the additional messages. 27) Incl. an order message and a response (MMS map). 28) The location determinations are subtracted from the location determinations included in the monthly charge of the service category selected by the customer. 29) The change charge is collected for connecting new subscriptions to the service. The charge includes the connection of max. 10 subscriptions. The charge rises at intervals of 10 subscriptions by the amount indicated for the charge. For example, when 15 new subscriptions are connected, two change charges are collected. 30) The monthly charge includes maintenance and a right of use to one number. No monthly charge is collected for the month in which the service is connected. 31) Location determinations are charged for separately. 32) A message transmission charge is collected for each message sent to an operator-independent text message transmission number, incl. messages sent from Sonera mobile subscriptions. In addition, a normal text message charge according to the subscription agreement is also collected for each message on the mobile phone invoice in accordance with the price list of the operator used. 34) A minimum of four Sonera mobile subscriptions are required. 36) For calls exceeding the minute limit, the rates of the subscription agreement are applied. 40) The traffic charges apply to calls and text messages to standard-rate domestic numbers, not to company and service numbers. 41) Telia in Sweden, Netcom in Norway, Telia Denmark in Denmark, Omnitel in Lithuania. 42) TeliaSonera Connect includes a volume of domestic GPRS/EDGE/UMTS and HomeRun traffic according to the principle of reasonable use (max. 3 GB /month). In TeliaSonera’s networks, there is a day-specific maximum charge for GPRS/EDGE/UMTS and HomeRun traffic if the usage complies with the principle of reasonable use (max 200 MB / day). Other international use and the use of services through TeliaSonera Connect are charged for separately according to the price list. 43) The service is activated for all the company’s subscriptions except Data subscriptions; a Coroporate Agreement is required. 44) When TeliaSonera’s roaming services are used (Telia in Sweden and Denmark, NetCom in Norway). The charged call unit is 30 seconds. 47) Call packages include the following calls: regular-priced domestic calls, Home Call calls, calls to Voice Mail, company's internal calls (mobile to mobile), Privatel calls, Mobicentrex calls and Corporate Call calls. 19 (19)
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