Super First Forwarders Limited Nairobi • Mombasa Super First Forwarders Ltd P.O. Box 79748, Nairobi, 00200 Kenya. Head Office: Vision Plaza 1st Floor Suite 25 • Mombasa Rd • Nairobi Tel: 254 (20) 828740 / 3538693 Mobile: 0722 518371 / 0733 518371 Email: [email protected] Branch: TSS Investments Bldg 1st Floor • Moi Avenue • Mombasa Tel: 254 (20) 2346781 Member SuperFirst Forwarders, Page 1 Company Profile It is with pleasure that I introduce to you Super First Forwarders Limited. We offer customs clearance, freight forwarding, sea freight, air freight, break bulk and logistics services. Super First was founded in the year 2002, primarily offering airfreight clearance. In 2004, we ventured into sea freight clearance and subsequently in 2007 into logistics and transit clearance. We take great pride in offering tailor made services to our clients and have carved a niche in the market as one of the efficient logistics organization. We believe in partnering with our customers, whereby we become an extension of your organization, in catering for all your import and export issues, to and fro any destinations of the world. FIATA accreditation has given us an added advantage; in that, freight forwarders worldwide can easily be associated with us and trust us too with their consignments. In the following pages we give an insight of what we can do for you and your organization. Welcome onboard! Nazir Mithwani SuperFirst Forwarders, Page 2 Mission Possible Super First Forwarders was formed with the primary objective of providing; above par customer service absolute client satisfaction and global logistic solution for clients. Teamwork Super First team consists of twenty one staff and two directors who are actively involved in the daily operations of the business. Our company is laterally structured; thus there is open and vibrant communication amongst its team players. This means that, you as a customer get your requirements fulfilled in the most cost effective and timely manner. We also believe in recruiting hardworking, talented and empathetic staff to reflect the organizational culture. Services We Offer Due to the current market trends and advancement in technology, we exist in a global village with sophisticated demands. Our head-office staff are well equipped to provide live information on shipment status and tentative cargo delivery dates. Our customers consider us their partners in business, and we go at great lengths to ensure their requirements are met. SuperFirst Forwarders, Page 3 We at Super First Forwarders through our network of agents can cater for both local & international services as follows; 1. Customs Clearance. We offer customs clearance services in Nairobi and Mombasa; be it air-freight, sea-freight or surface cargo. Our Custom Clearing Services are highly acknowledged in the market. Our well spread network enables us to render trouble free services. Our experience in this field has enabled us to stand in front line as a custom clearance services provider. Our team of personnel ensure that your cargo is correctly declared and its safety is ensured at the time of verification. We have offered our custom clearance services to a long list of clients at pocket friendly prices. 2. Freight Forwarding. We offer reliable and timely delivery of your cargo worldwide by air or sea. We also handle door to door services to meet specific requirements of our clients. We have a profound working relationship with major shipping lines like; Maersk, Safmarine, MSC, PIL, MOL, and Evergreen. We are able to offer competitive rates and with our FIATA accreditation you can pay your freight at destination or load port. SuperFirst Forwarders, Page 4 3. Transportation We provide fast and safe surface transportation to all destinations in East Africa. We have our own fleet with GPS tracking facility to handle containerized cargo from Port of Mombasa to any town in Kenya. We are members of Kenya Transport Association (KTA) and affiliated with prominent transporters to cater for our excess cargo. This ensures timely delivery of our customers cargo at all times. Types of Cargo we handle Over the years we have handled various types of cargo both in import and export, namely; General Cargo Motor Vehicles Personal Effects Consolidated Cargo Machinery Electronic Equipments, etc. Affiliations Super First is proud to be associated with; Kenya International Freight Forwarding & Warehousing Association (KIFWA). International Federation of Freight Forwarders Association (FIATA). Kenya Transporters Association (KTA). SuperFirst Forwarders, Page 5 These affiliations have given Super First leverage in; being in forefront of any new developments in the industry. attending seminars and conferences. addressing logistics issues and lobbying for ‘across the board’ solutions for the benefit of other stakeholders. Pledge to Our Customers: - To provide quality service with a personal touch. Pledge to Our Team Members: - To provide a conducive working atmosphere with opportunities for self growth. Directors: 1. Nazir Mithwani Mobile: 0722 518371 Email: [email protected] 2. Shaffi Mithwani Mobile: 0720 877345 Email: [email protected] SuperFirst Forwarders, Page 6 Sample Flow Chart of The C&F Process Pro-forma Invoice IDF Process IDF sent to supplier for Inspection Process (PVOC) Orig. Docs from supplier to Super First Forwarders Entry declaration in KRA system and payment of Taxes Payment of Shipping Line charges Verification of cargo at Customs Station Securing & Payment of Port charges Invoicing Trucking & Delivery SuperFirst Forwarders, Page 7
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