Download Report

THE
BI SURVEY 14
The world´s largest survey of business intelligence software users
This document is a specially produced summary
by BARC of the headline results for
DUNDAS
This document is not to be shared, distributed or reproduced in any way without prior permission of BARC
Table of contents
THE BI Survey 14 Dundas results overview ...................................................................................... 3
Dundas in THE BI Survey 14.............................................................................................................. 4
Introduction ..................................................................................................................................... 4
Dundas overview ............................................................................................................................ 4
Dundas customer responses .......................................................................................................... 4
User and use case demographics .................................................................................................. 5
Peer Groups ....................................................................................................................................... 7
The KPIs ............................................................................................................................................. 7
Summary .......................................................................................................................................... 14
Dundas in THE BI Survey 14
Page 2
THE BI Survey 14 Dundas results overview
Dashboard vendor
Top ranked
Leading
Price-to-value perception
Proportion of employees
Competitive win rate
Data discovery/visualization
Mobile BI
Vendor support
Dundas in THE BI Survey 14
Page 3
Dundas in THE BI Survey 14
Introduction
The BI Survey 14 is based on findings from the world's largest and most comprehensive survey of
business intelligence end-users, conducted earlier this year. In total, 3,224 people responded to The
Survey with 2,348 answering a series of detailed questions about their usage of a named product.
Altogether, 34 products (or groups of products) are analyzed in detail.
The BI Survey 14 examines BI product selection and usage among users in areas including business
benefits, costs, proportion of employees using the product, competitiveness, recommendation,
innovation, performance, customer satisfaction and agility.
We asked several questions that helped us measure the business benefits derived from respondents’
deployments. The combined results were then used as a calibration tool – The Business Benefits
Index (BBI) - which is widely used throughout The Survey to assess the correlation between various
factors and the achievement of benefits.
Dundas overview
Dundas Data Visualization, Inc. is a business analytics company that provides data visualization tools.
The company was founded in 1992, and is privately held. The company, which states it has
experienced double-digit sales increases in recent years, has about 1,000 customers, 100 partners
and 75 employees.
Dundas’ core offering is Dundas Dashboard, a web-based dashboard design platform for custom
dashboard creation. Dundas Dashboard was released in 2009, and includes APIs and a scripting
engine for further customization. The vendor is currently working on new BI innovations focused on
data visualization and other BI functionalities to be announced by the end of 2014.
Dundas’ strength lies in its its highly customizable and extensible solutions for data presentation that
enable decision makers to quickly access and interact with data to make better decisions. For this
reason, customers give the product above-average ratings for its price-performance value, vendor
support, and report a higher-than-average percentage of employees within their enterprises using it.
Dundas customer responses
This is the first year that Dundas features in The BI Survey. It appeared this year with a sample of 38
users.
Around 77 percent of participants said they were using Dundas Dashboard version 5, while 8 percent
were on version 4 and 6 percent on version 3.
Dundas in THE BI Survey 14
Page 4
User and use case demographics
95%
Dashboards
3%
63%
Standard/Enterprise reporting
13%
47%
Scorecards
21%
45%
Operational analytics
16%
37%
Ad hoc query
16%
34%
Visual analysis/Data discovery
26%
18%
24%
OLAP analysis
Predictive analytics/Data mining
11%
Big data analytics
11%
21%
26%
8%
Financial consolidation
16%
5%
Budgeting/Planning
18%
In use
Planned
© BARC
THE BI Survey 14
Product usage (n= 38)
42%
32%
26%
Percentage of employees
using Dundas
Dundas
20%
Average of all
products
15%
Number of users using Dundas
Less than 100
100 - 2500
More than
2500
Median
50
Mean
442
Company size (number of
employees) (n=38)
Dundas in THE BI Survey 14
Page 5
Purchased licenses
up-front
52%
Power user
10%
Yearly software fee
(on-premise)
30%
Part of a bundle
18%
Open source
0%
Yearly software fee
(cloud solution)
0%
90%
© BARC
THE BI Survey 14
Type of license model used (n=33)
Casual user
Proportion of casual and
power users (n=38))
Dundas is an enterprise BI dashboard product with reporting and visual analysis features. The tool has
a footing in enterprises in all size ranges, providing enterprise reporting, as well as scorecards and
operational analytics to executive decision-makers. Customers increasingly will be employing Dundas
for visual analysis and discovery, big data analysis and OLAP analysis.
The product is typically used by more than 440 users within an enterprise, on average. The
overwhelming majority are casual users, suggesting that the product provides visual and easy-to-use
interfaces that appeal to business decision-makers.
The product is often seen as an alternative to Tableau, QlikView, MicroStrategy, and to Excel
spreadsheets.
Dundas in THE BI Survey 14
Page 6
Peer Groups
The BI Survey features a range of different types of BI tools so we use peer groups to ensure similar
products are compared against each other. The groups are essential to allow fair and useful
comparisons of products that are likely to compete.
The peer groups are primarily data-driven and based on how customers say they use the product.
Dundas features in the following peer groups:
-
Dashboard
The KPIs
The BI Survey 14 provides the reader with well-designed KPI dashboards packed with concise
information, which can be absorbed at a glance. The KPIs all follow these simple rules:
-
Only measures that have a clear good/bad trend are used as the basis for KPIs
-
KPIs may be based on one or more measures from The BI Survey
-
Only products with samples of at least 20 - 30 (depending on the KPI) for each of the
questions that feeds into the KPI are included
-
Each KPI is normalized so that the overall sample always has a value of 1.0
-
The KPIs are calculated so that better-than-average products always have scores of
greater than 1.0, while less good products score less than 1.0. When viewing the peer
group KPI charts, note that the average for each peer group will usually be either higher or
lower than 1.0 because the peer groups are all subsets of the overall sample.
The products are sorted by value: the better the product the higher the value. The average is
displayed as a green bar and separates the products into two groups, those that performed better than
average and those that performed worse than aver-age.
For more details on the KPIs, see our ‘KPIs and Dashboards’ document.
Dundas in THE BI Survey 14
Page 7
Leading dashboard vendor in price-to-value perception
Based on how many users buy their BI tool for its price-performance ratio
Yellowfin (1)
Entrinsik (2)
Dundas (3)
Pyramid Analytics (4)
Tableau (5)
BOARD (6)
Average
arcplan (7)
Evidanza (8)
Qlik (9)
Dimensional Insight (10)
IBM Cognos BI (11)
Oracle BI Found. Suite (12)
MicroStrategy (13)
Information Builders (14)
Tibco (15)
1.85
1.53
1.44
1.36
1.19
1.04
0.94
0.86
0.86
0.76
0.73
0.61
0.57
0.52
0.51
0.26
© BARC
THE BI Survey 14
Average dashboard
peer group
Among leading dashboard vendors, Dundas is considered to be above average in terms of price-tovalue perception. Part of this may come from the vendor’s commitment to after-sales service and
support, which is included with the licenses it sells. Dundas provides 2.5 days of training with any
license, and assists customers with design needs, KPIs and creation of wireframes.
Dundas in THE BI Survey 14
Page 8
Leading dashboard vendor in proportion of employees
Based on the percentage of employees that use the product
Dimensional Insight (1)
Information Builders (2)
Entrinsik (3)
Dundas (4)
Average
Pyramid Analytics (5)
Evidanza (6)
IBM Cognos BI (6)
Yellowfin (8)
arcplan (9)
BOARD (10)
Qlik (11)
MicroStrategy (12)
Oracle BI Found. Suite (13)
Tableau (14)
Tibco (15)
2.70
1.79
1.50
1.25
1.16
1.16
1.13
1.13
1.06
1.03
1.00
1.00
0.90
0.87
© BARC
THE BI Survey 14
0.50
0.42
Average dashboard
peer group
On average, 20 percent of employees within survey respondents’ organizations use Dundas
Dashboard, which is above the 15 percent average seen across enterprises for all the vendors
covered in this year’s BI Survey. One of the challenges for the BI and analytics industry has been
encouraging more widespread deployments of tools across employee ranks, essential to the success
of analytics-driven enterprises.
Dundas in THE BI Survey 14
Page 9
Leading dashboard vendor in competitive win rate
Based on the percentage of wins in competitive evaluations
Dimensional Insight (1)
1.45
arcplan (2)
1.36
Pyramid Analytics (3)
1.31
Dundas (4)
1.26
Information Builders (5)
1.02
Average
0.97
Yellowfin (6)
0.88
MicroStrategy (7)
0.85
Tibco (8)
0.83
Evidanza (9)
0.79
Qlik (10)
0.79
BOARD (11)
0.78
Oracle BI Found. Suite (12)
0.77
IBM Cognos BI (13)
0.76
Tableau (14)
0.73
© BARC
THE BI Survey 14
Average dashboard
peer group
Dundas does well in measuring up to other vendors in terms of competitive evaluations by customers.
Dundas in THE BI Survey 14
Page 10
Leading dashboard vendor in data discovery/visualization
Based on how many sites currently use data discovery/visualization with their BI tool
Tableau (1)
Tibco (2)
Qlik (3)
Pyramid Analytics (4)
Dundas (5)
Yellowfin (6)
Dimensional Insight (7)
Average
Entrinsik (8)
BOARD (9)
arcplan (10)
Oracle BI Found. Suite (11)
MicroStrategy (12)
Evidanza (13)
IBM Cognos BI (14)
Information Builders (15)
1.99
1.68
1.62
1.58
1.58
1.54
1.32
1.21
1.18
0.97
0.95
0.84
0.83
0.76
0.73
0.57
© BARC
THE BI Survey 14
Average dashboard
peer group
Data visualization enables decision makers to see, within an instant, major trends, as well as spot
outliers. As noted at the beginning of this report, a significant share of customers are planning to
deploy Dundas Dashboard as their primary data discovery and visualization tool. Dundas has strong
offerings in this area, including templates of key business visualization maps.
Dundas in THE BI Survey 14
Page 11
Leading dashboard vendor in mobile BI
Based on how many sites currently use mobile BI with their BI tool
Yellowfin (1)
MicroStrategy (2)
Dimensional Insight (3)
Tableau (4)
Dundas (5)
arcplan (6)
Pyramid Analytics (7)
Qlik (8)
Average
Evidanza (9)
IBM Cognos BI (10)
Entrinsik (11)
Tibco (12)
Information Builders (13)
Oracle BI Found. Suite (14)
BOARD (15)
2.47
2.25
1.81
1.76
1.49
1.44
1.35
1.35
1.31
1.10
1.00
0.89
0.86
0.76
0.74
0.40
© BARC
THE BI Survey 14
Average dashboard
peer group
Mobile BI is considered by many to be the next big wave in BI and analytics. Decision makers will
have access to critical enterprise data and insights from their devices, regardless of where they are
working or traveling. By its nature, mobile apps are typically highly simple and user friendly. Dundas
occupies a leadership role in this space, with good adoption ratings.
Dundas in THE BI Survey 14
Page 12
Leading dashboard vendor in vendor support
Measures user satisfaction with the level of vendor support provided for the product
Dimensional Insight (1)
Yellowfin (2)
Pyramid Analytics (3)
Dundas (4)
Entrinsik (5)
Information Builders (6)
arcplan (7)
BOARD (8)
Tableau (9)
Average
Qlik (10)
MicroStrategy (11)
Evidanza (12)
Tibco (13)
IBM Cognos BI (14)
Oracle BI Found. Suite (15)
1.53
1.46
1.43
1.39
1.33
1.29
1.26
1.23
1.19
1.14
1.05
1.03
0.96
0.86
© BARC
THE BI Survey 14
0.64
0.38
Average dashboard
peer group
Product support is considered extremely important to a vendor’s positioning in their market and to
customer satisfaction. Here, Dundas fares well in comparison to competing vendors in the
dashboarding space.
Dundas in THE BI Survey 14
Page 13
Summary
Customers of Dundas Data Visualization give the vendor’s data visualization product high ratings for
its price-performance value, vendor support, and the amount of employees within their enterprises
using it, indicating that the solution maintains high adoption rates.
With its upcoming BI innovations, Dundas will be increasing its focus on helping customers embrace
the promises of visual data analytics, while adding new development tools and means to share data
across enterprises. The vendor is well positioned to take a leadership role in today’s data-driven
enterprises.
Dundas in THE BI Survey 14
Page 14
Copyright © BARC GmbH 2014. All rights reserved.
Business Application Research Center –
Central Europe
Berliner Platz 7
97080 Würzburg
Germany
+49 931 880651-0
www.barc.de
Rest of the World
+44 1536 772 451
www.barc-research.com