Terms & Conditions

Terms & Conditions

Offer Valid only on YES BANK Debit /Prepaid Card & NetBanking

Offer valid till 30th November 2014

Only valid for direct individual travel purchases online on www.musafir.com

Offer not valid for trips booked through our travel experts, trips booked by travel agents or in conjunction
with any other offer.

This offer cannot be combined with any other offer/promotion.

This offer is valid for Indian residents
Domestic & International Flights

Domestic Flight Offers: Get up to Rs 1,200 Off on domestic flights at Musafir.com
Trip Type
Domestic
Flights

Discount
Minimum booking
amount
Rs 100
Rs 3,000
Rs 225
Rs 5,500
Rs 450
Rs 11,000
Rs 750
Rs 20,000
Rs 1,200
Rs 32,000
Debit/Prepaid cards “YESBANKxxxxxx”
( YESBANK+ first 6 digits
of your card)
Net Banking “YESBANKNB”
International Flight Offers: Get up to Rs 3,000 Off on international flights at Musafir.com
Trip Type
International
Flights

Promo code
Rs 700
Rs 1,200
Rs 1,500
Rs 2,000
Minimum booking
amount
Rs 15,000
Rs 30,000
Rs 45,000
Rs 60,000
Rs 2,500
Rs 75,000
Rs 3,000
Rs 90,000
Discount
Promo code
Debit/Prepaid cards
“YESBANKxxxxxx”
( YESBANK+ first 6 digits
of your card )
Net Banking “YESBANKNB”
The offer is valid on Online Domestic/International Flight Bookings (One way and Return Tickets of flights
operating from India)

Customer needs to enter Promotion Code & pay online through their YES Bank Net banking/ Card option
while booking domestic/international one way or return flight booking on www.musafir.com, to be eligible
for the offer (Discount).

In case, the customer fails to enter the Promotion Code and pay through YES Bank Card/s or Net banking
services, he/she will not be eligible for the discount benefit.

If the Customer cancels the ticket booking, Musafir.com Pvt Ltd will refund the purchase price after
deducting the discount amount and any other applicable cancellation charges / penalty
Page 1 of 3

Date change is allowed, customers has to inform Musafir minimum one working day prior and between
10AM and 8PM working day (Mon-Sat) to departure and have to bear the additional charges if required, else
they can contact the respective Airline offices directly

Name changes are not allowed, however customer has to call up the respective airline directly. Privacy
policy for the Musafir website, prior to providing such information.

YES Bank Net Banking user/Cardholders, who are Travel Agents by occupation, are barred from buying
tickets for their customers using their own YES Bank card/Net banking services

Musafir.com Pvt Ltd reserves the right to cancel such tickets if such a case comes to the notice of
Musafir.com Pvt Ltd.

The prices of the products and / or services are exclusive of taxes and the tax liability, duties, levies by
whatever name called in connection with the offer shall be borne by the Customer.

In case of any disputes, Cardholders/Net banking users are required to present the relevant online payment
receipts and booking confirmation evidence for further investigation by the YES Bank. In all such cases, the
decision of YES Bank & Musafir.com shall be treated as final.
Holiday Packages

Offer: Get up to Rs 20,000 Off on Holidays at Musafir.com
Type
Holiday
Packages










Discount
Min Booking Amount
Rs 2,000
Rs 50,000
Rs 4,000
Rs 1,00,000
Rs 8,000
Rs 2,00,000
Rs 20,000
Rs 5,00,000
Promo code
Debit/Prepaid cards
YESBANKxxxxxx
( YESBANK+ first 6 digits
of your card )
Net Banking
YESBANKNB
Offer not valid for trips booked by travel agents or in conjunction with any other offer. Offer will be
deducted from any refunds due if a trip is cancelled in part or full.
Prices mentioned are subject to availability at time of booking
The travel package is purely based on minimum 02 adult passengers traveling together as per itinerary.
If the customer postpones or cancels the journey due to any Natural Calamities / unavoidable circumstances
/ Political or Social unrest, or in case of any liability from Airline or Hotel, the client will be charged for the
same. Any waiver request or reduction in cancellation amount request should be addressed to the airline or
hotel
The International Check-in time: - 1400 hrs & check-out time is 1200 hrs.
All prices of the hotel are subject to change without notice due to delay or change in management of
suppliers. In case of non-availability of hotel, alternate options will be suggested; this may involve any
increase in price and hotels.
No refund will be provided for any unutilized services.
All tours will be operated in accordance with Government of India rules and regulations subject to approval
of Reserve Bank of India.
Musafir.com India Private Limited reserves the right to withdraw this offer at its discretion and without
notice.
Cancellation Policy
o 50% of the package price: If cancelled 30 days prior to departure
o 75% of the package price: If cancelled 15 days prior to departure
o Full package price: If cancelled 7 days prior to departure
Page 2 of 3

Payment Terms (Per Person):
o
o
Registration Amount: 50 % of the Package Cost
10 days prior to departure: 100% of package cost
Customer escalation process:

For further details with reference to the offer made by Musafir.com kindly Call +91 9699991010 between 10AM
and 8PM working day ( Mon-Sat)

All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner
directly at [email protected] without any reference to YESBANK Bank. The same shall be addressed by
Musafir.com, only up to a period of 7 days after the date of transaction/purchase.
Disclaimer
YES BANK LIMITED (YES BANK) provides no assurance on the products and/ or services offered by
Musafir.com India Pvt Ltd. YES BANK is also not liable in any manner for any loss/ damage/ claim, howsoever
or whatsoever that may arise out of the use of this offer. Any disputes that may arise out of this offer should be
directly taken up with Musafir.com India Pvt Ltd and in full exception to YES BANK.
Page 3 of 3