GASCO SUSTAINABILITY REPORT 2013 EXECUTIVE SUMMARY BUILDING ON THE PAST - LOOKING TO THE FUTURE GASCO has experienced a remarkable evolution over the past years. From our modest beginnings in the 1980s, we have grown into one of the largest gas processing companies in the world, now operating five mega plants with a designed processing capacity to reach 8 Billion Standard Cubic Feet of gas per day during 2014 – that is nearly the equivalent of half of the entire UAE’s oil production. In order to respond to the ever-increasing demand for energy and the growing interest in Natural Gas as an economically attractive and environmentally benign fuel, we have invested over US$ 10 Billion in projects, expanded our processing capacity by a quarter and doubled our workforce. To stay on track with our objectives, first and foremost, we need to sustain our current operations by an unfailing attention on asset integrity and constant focus on ensuring service reliability, production effectiveness and optimized costs. On top of this, we need to successfully integrate our new capacity with our existing operations. In turn, new capacity means that we need more highly skilled people – hence our determined focus on attracting and retaining top talent and aligning all our human capability towards our common goals. Finally, and very importantly, all this needs to be done in line with our commitment to act sustainably as a trustee for current and future generations. To ensure that we are all moving towards the same direction, we revisited our vision, mission and business imperatives and continued to embed our revitalised values. The Leadership Team is deeply committed to championing the new GASCO Way, making sure that our vision matches our new realities and that everyone knows what is expected of them. I am proud of our achievements, especially with the backdrop of the tremendous growth and unprecedented level of activity, we managed to improve our performance against all our strategic health, safety and environmental targets. However, it saddens me that we did not meet our zero fatalities target due to two very regrettable accidents. None of our achievements would have been possible without the deep dedication and commitment of our GASCO Family: our employees, shareholders, business partners and many others. To them, I wish to extend my deepest gratitude and look forward to continuing this journey with you. 2 Zayed Bin Sultan Al Nahyan’s vision for the utilization of the UAE’s vast gas resources. We were incorporated in 1978 as a joint venture between ADNOC, Shell, Total and Partex. Our 1981. GASCO is an ADNOC Operating Company engaged in the extraction of Natural Gas Liquids (NGL) from associated and non-associated gas. Our industrial complex is composed of four gas processing plants, one fractionation plant and a pipeline network which together process and deliver a range of products to both local and international markets. Our key products include Naphtha, Condensate and granulated Sulphur. GASCO plays a strategic role in the hydrocarbon chain in the UAE, and is a vital enabler of industrial and economic progress. Other industries in this highly integrated chain include on and offshore oil production, petrochemicals, and infrastructure industries such as steel, cement and aluminium smelting. As we deliver on our responsibility as the key supplier of gas and related products, we literally keep the wheels of the economy going. AT THE HEART OF THE UAE HYDROCARBON VALUE CHAIN ADCO Associated Gas Gas dissolved in crude oil, which is released when the oil is brought to the surface through extraction from an oil reservoir. Takreer Non-Associated Gas Condensate Ethane Propane Butane Produced from a reservoir which produces no oil. The gas is trapped within porous rock, surrounded by impermeable rock. Borouge Takreer Ethane Propane Butane Export ADGAS/ADMA Associated Gas Gas dissolved in crude oil, which is released when the oil is brought to the surface through extraction from an oil reservoir. Network Gas ADCO ADNOC TAKREER Propane Butane Paraffinic Naphta Granulated Sulphur EMIRATES STEEL INDUSTRIES EMAL DUSUP 3 BOROUGE FERTIL NATURURAL GAS VEHICLES (NGV) ADWEC 4 average, energy demand in the UAE has grown 9% per annum over the last ten years and this trend is predicted to continue for the foreseeable future. At the same time, the UAE is steadfastly committed to sustainable exploitation of Abu Dhabi’s oil and gas reserves, following its long standing sustainable extraction policy, which is perhaps one of the most sustainable reserve management policies internationally. capacity; secondly, successfully integrating our newly expanded capacity with our existing one; and, thirdly, aligning all our processes and human capability so SIA LAY A M INA CH IWAN TA A US NCE FRA EN YEMRKEY TU To meet the growing demand for energy, our 625 DUSUP AN JAP REA KO PROPANE 250 ADWEC Taweelah BUTANE PARAFFINIC NAPHTHA ARABIAN GULF ICAD 875 25 50 GASCO Pipeline / Maqta ADWEC Shuweihat TAKREER FERTIL RUWAIS PLANT 500 BOROUGE ESI 1100 40,000 TOTAL IN 4220 HABSHAN AND BAB COMPLEX 200 120 5 1800 ADCO ADCO Line thickness indicates gas volume in MMSCFD Dotted line represents NGL line & tonnes/day EMAL TOTAL OUT 4220 HABSHAN AND BAB PLANT BU HASA PLANT 250 1320 4000 300 120 600 GASCO AL AIN INDUSTRIAL UNITED ARAB EMIRATES ASAB PLANT Natural Gas – The White Gold product of oil production, natural gas now fuels the growth of the UAE. Only in the last few decades has the value of natural gas been fully appreciated, and for much of that time, GASCO has been successfully exploiting Abu Dhabi’s ensure continued oil production. For this, gas is compressed and re-injected into the reservoirs. UAE economy. GASCO plays a leading role in gas processing, its production counting for about 60% of natural gas products produced in the UAE and approximately 10% within the Middle East. Beyond gas processing itself, our operations are a vital enabler of oil production. The pressure levels inside oil and condensate reservoirs associated, or natural, gas. Both forms of feed gases are delivered to GASCO by ADCO and ADMA / ADGAS. The production of associated the crude oil, then the extraction of Natural Gas Liquids (NGL), which are then transported to our Ruwais Fractionation Plant as feedstock. The residual dry, or lean, gas is then compressed and fed into the Pipeline Network for use by our industrial customers. OUR PRODUCTS NETWORK GAS (OR METHANE) CH 4 ETHANE (C2) C 2H 6 PROPANE (C3) C 3H 8 Used as fuel for power generation by water and electricity producers such as Abu Dhabi Water & Electricity Authority and Dubai Supply Authority. Used as feedstock by BOROUGE, one of the largest plastics manufacturers in the world. Exported to be used as fuel for energy generation. BUTANE (C4) PARAFFINIC NAPHTHA (C+5) Used as fuel by industries such as aluminium, cement and steel. Smaller consumers such as glass plants in the Industrial City of Abu Dhabi and Abu Dhabi hotels. C 4 H 10 Used for injection into the reservoirs to enable oil and condensate production. Used as feedstock by FERTIL, a fertilizer manufacturer. Supplied as gas for Natural Gas Vehicles in Abu Dhabi. Exported to be used as fuel for energy generation and cooking. C 5 H 12 Exported to world markets as feedstock for other chemicals. CONDENSATE (C+6) C 6 H 14 Used by TAKREER as a feedstock for refining into Naphtha, Kerosene and Diesel components, and exported to world markets. 6 NATURAL GAS - A CLEANER ALTERNATIVE Gas is now widely recognized as a safer, cleaner, more environmentally sensible fuel compared to other hydrocarbon alternatives. In a carbon constrained world, interest in its use is growing rapidly by all categories of users whether residential, commercial or industrial. Composed primarily of methane, natural gas produces carbon dioxide and water vapor when combusted - the same compounds we exhale when we breathe. In fact, the combustion of natural gas produces 25% less Carbon Dioxide (CO2) than the combustion of petrol and 35% less CO2 than the combustion of diesel. When compared with petrol, the use of natural gas reduces the emissions of Carbon Monoxide by 90% , Hydrocarbon emissions by 80% and Nitrogen Oxides by 30% . Natural gas contains extremely low levels of Sulphur, particulate matter and heavy metals which are all associated with the combustion of diesel. as much Carbon Dioxide, less than a third Nitrogen Oxides, and only 1% as much Sulphur Oxides. 7 Our Leadership Team initiated a review of GASCO’s vision and mission in 2013 as it had been ten years since this had been done last. Back then we had around 2,000 employees and our processing capacity was a fraction of what it is now. At that time we were at the beginning of our journey and far from our current status as a world class operator in a complex web of interconnected hydrocarbon players. The four key components of this new statement are: • Our Identity - who we are and what we do • Our Aspiration - where we want to go • Our how we intend to realize our aspiration. • Our Cultural Attributes – The GASCO Way “ THE GASCO WAY 8 9 We have placed sustainability at the top of our leadership agenda. To us sustainability intermingles with all our strategic objectives and brings both challenges and opportunities to the table. Challenges such as climate change and access to energy are now a reality and will grow in importance in the short term. Opportunities come from the increasing interest in gas as a cleaner and economically sensible source of energy. For us sustainable business practices go hand in hand positive and inspiring work culture and supporting our communities. To us sustainability is part and parcel of how we engage with our stakeholders and, importantly, how we measure and improve our performance and hold ourselves accountable. Our Corporate Identity captures the centrality of sustainability for us. This directs our everyday work and frames our targets and action plans for the future. In turn, our strategic scorecard – or our For us, sustainability goes beyond cost considerations. It is as much about how we minimize our environmental footprint and provide cleaner energy solutions as it is about ensuring a basis. Our performance against our 2013 targets and our new targets for 2014 are highlighted on the following pages. Our focus is on expanding our production capacity, developing our people and embedding sustainability and excellence throughout our business practices. To ensure that all this happens within the boundary of our Corporate Identity, we set ourselves annual strategic targets, agreed jointly with our shareholders. The fact that our shareholders are leading international players in our sector means that their performance expectations of us are benchmarked against international best practice in our industry. Our strategic targets are set under four quadrants – Health & Safety and Environment, Operations, Key Performance Indicators (KPIs) and related ‘contract’ and ‘stretch’ targets. Performance against targets is monitored on a monthly basis and reported to shareholders and our Extended Leadership Team on a monthly and annual basis. Importantly, our key sustainability focused targets are fully integrated within our scorecard and are therefore managed as part of our day-to-day work. All targets are cascaded throughout the company via action planning and target setting for divisions and departments. Our overall performance in each quadrant for the to report that our overall performance in 2013 continued to be solid and that we achieved an overall score of 108 points. Year-end performance was unfortunately overshadowed by two occupational fatality incidents. However, as a trend, GASCO has performed well above the baseline target of 100 points for the last four years. Our favourable performance for 2013 was attributed to several outperforming metrics; namely Gas Flaring, Emissions, Energy, Reliability and Availability, Impact on ADCO, Asset Integrity and Critical Resignations. Our overall performance was offset by the Total Reportable Incident Rate score due to the two unfortunate fatalities, higher High Potential incident rate, progress slippage on some project milestones, and failure to meet our 70% OVERALL SCORECARD PERFORMANCE Overall score 2009 2010 2011 2012 2013 94 111 120 117 108 10 The following provides a summary of our performance. In this summary, we focus on those targets and KPIs targets in the online version. HEALTH & SAFETY AND ENVIRONMENT Gas processing is a highly complex and potentially hazardous business with high impact potential if things are not done to the highest professional standards. With the exceptions of fatalities and the HIPO KPI, all other HSE KPIs achieved their stretch targets. We met the HIPO follow up action plan stretch target. The injury rate, or TRIR, performance was excellent throughout the past four years. However, the score was cut off by 75% due to the aforementioned fatalities. Overall this KPI continues to perform well within best in class compared to peers in our industry, being over ten times lower than the average rate based on a recent industry study. 11 11 commissioning of Habshan Flare Gas Recovery 0.26 % of our total processing capacity. Similarly air emissions and our own energy consumption (Energy KPI) indexes have progressively improved, meeting their stretch targets. HEALTH AND SAFETY LOOKING BACK Targets Zero Fatalities Total Reportable Injury Rate (TRIR) (per LOOKING FORWARD 2012 Actual 1 2013 Actual 2 2014 Target 0 Zero fatalities will always remain our target. Unfortunately, we did not achieve it last year due to two very unfortunate work-related accidents. 0.10 0.15 0.25 Regardless of our continued excellent performance, our target remains somewhat conservative mostly due to the fact that we work with vast numbers of contractors on our sites and we do not have direct managerial control over their performance. 8 13 10 This is a relatively new target and we missed the maximum threshold target of 12 during 2013. Our new target underlines our goal to move towards proactive and process safety based monitoring. million man hours) HSE High Potential Incidents (HIPO) (number) Implementation of Approved HIPO Action Plans (%) This target supports the above, applying to action items approved following above HIPO 89 92 80 Process Safety Event Rate (PSER) n/a 0.99 1.20 RAP Implementation n/a 92 80 (%) Missed contract target Met contract target Gas Flaring (MMSCFD) actions. Process safety targets have been set for 2014. However, monitoring processes were initiated during 2013. PSER basically monitors what was previously measured as ‘loss of containment’ or leaks. The PSER ratio is calculated as the number of events at different levels of severity per man hours worked. Our results for 2013 indicate that there were an average of one Tier 1 or 2 process safety incident per every million man hours worked. This falls well within widely accepted performance. This is a lead KPI supporting the above PSER, monitoring follow up actions taken after PSER incidents. ENVIRONMENT Met stretch target New KPI, no target for 2013 LOOKING BACK Targets Commentary LOOKING FORWARD 2012 Actual 2013 Actual 2014 Target Commentary The full commissioning of Habshan Flare Gas Recovery has yielded a notable reduction in our 18.8 17.7 23.1 been set with some caution bearing in mind going forward. Air Emissions: C0 2 (Tons / KT production) Air Emissions: Non-C02 (Tons / KT 146 152 167 2.31 2.19 2.46 production) Energy KPI (%) 3.96 3.79 4.07 Our good performance continues here. However, some caution has been exercised here as well due to stabilisation of new plants leading to some additional fuel consumption especially in Ruwais. good performance mainly at Habshan, which counts for 83% of the total non-C02 emissions, predominantly SOx resulting from acid gas conversion. production processes. We achieved a remarkable 3.79 % performance in 2013 - the best ever since the target was introduced in 2009. We have taken a conservative approach to future target setting mostly due to our new facilities not yet having been included in the target calculations. However, we expect that our solid performance here will continue. 12 On a day-to-day basis, delivery of gas to our customers is determined by their demand, the pattern of which can vary from day-to-day and month-to-month. As there is no intermediate storage facility available for gas, the production, distribution, and consumption of gas must be synchronized with both down and upstream operations. This is managed by close coordination with all players in the chain, importantly including our end users. Hence, one of our strategic priorities is to produce the best quality products to meet customer requirements in terms of volume and pattern of demand at optimum management of costs. extending the effective operating life of our plants and equipment is of utmost importance. This involves, for instance, carefully planning maintenance shutdowns and asset replacement needs. 13 Reliability and Availability are perhaps two of our products and maintain our assets. Plant Reliability is a measure of unscheduled outages. Plant Availability, in turn, measures the time the plant was available. Due to the highly integrated nature effectiveness are crucial in order to prevent any critical knock-on impacts on either upstream or downstream operating units in the chain. Another crucial operational performance dimension is Asset Integrity. This can be best described as a management framework that aims Our performance against Availability and Reliability targets is consistently comparable to the very best in the industry. This is a clear manifestation of seamless operations, forward planning, optimization of shutdowns and continuous coordination between GASCO and ADCO and other downstream operating units. Our performance relating to Asset Integrity continues to be strong with 96% of total planned preventive and corrective maintenance programs duly implemented. Likewise, nearly 100% of total major overhaul activities were completed. This year there was a minor slip in completing our inspections schedule for HSE critical equipment and systems due to testing overruns at Asab and Habshan. 14 OPERATIONS LOOKING BACK LOOKING FORWARD 2012 Actual 2013 Actual - Associated Gas Facilities 99.6 99.8 99.3 - Non-associated Gas Facilities 99.2 99.2 99.3 - Fractionation 99.2 99.7 99.5 - Associated Gas Facilities 95.6 97.5 95.5 - Non-Associated Gas Facilities 97.0 97.6 95.7 - Fractionation 98.2 95.7 95.6 Targets 2014 Target Commentary RELIABILITY (time-based %) Our Availability and Reliability performance continues to be solid and targets remain as or even more demanding than before. AVAILABILITY (time-based %) ASSET INTEGRITY - Maintenance Compliance Factor (MCF) - Remnant Life and Remedial Strategy 4.80 4.93 4.80 4.90 4.60 4.50 Conceptually, MCF monitors the execution progress of the Preventive and Corrective Maintenance programs and therefore addresses both asset integrity and reliability objectives. Although the target was revised upward for 2013 for 4.50 to 4.60, we closed in on the new stretch target of 4.85. This measures the planned vs actual implementation of: - Obsolescence studies - Risk Based Inspection Studies - Major overhauling - Long Term Asset Replacement Plans Our performance continues to be strong, outperforming the base target by a good margin. - Safety Critical Equipment and Systems 4.96 4.86 4.90 - Asset Integrity and Reliability Management Actions (AIRMS) 3 4 3 Missed contract target Met contract target 15 Met stretch target New KPI, no target for 2013 This monitors the testing and inspection of HSE critical equipment and systems such as relief valves and safeguarding instrumentation. Historically, our track record with this KPI has been consistently strong, however, this year there was a minor performance slip due to an overdue testing exercise at Asab. All planned actions completed. Our employee numbers have been growing 2005 and 2015 our numbers will have grown by tenfold. To serve the needs of our newly built and upcoming processing capacity, we will need to continue to focus on further recruitment and everything that follows, such as orientation, development, integration, etc. Our recruitment challenge continues to be a talent in our sector and in the region. This coupled with our ambitious targets to employ and develop UAE Nationals, means that our efforts to retain, attract and develop our talent continue to be crucial to realizing our business objectives. With concerted efforts, we exceeded our year-end Emiratization target closing on 33% .This represents a growing pool of over 2,000 the ADNOC wide target of 75% by the end of 2017, equals to nearly 5,000 Nationals, which remains a highly challenging target. The People Development KPI measures our success with our development program aimed mostly at UAE National graduates via our Competency Assurance Management System. We met our target only partially here and will refocus our efforts in this area as discussed further in the Employee section. Filling our critical vacancies remains a concern. Out of 382 218 integration and promotions. Our below par performance was mainly caused by slow pace recruitment and higher attrition in the senior technical employee category. We are proud of our retention and attraction efforts to date, but we cannot rest on our laurels. Hence, we will reinforce our efforts in employee and leadership development, communication and engagement. We anything else is not an option. 1 16 PEOPLE LOOKING BACK LOOKING FORWARD 2012 Actual Targets 2013 Actual 2014 Target Commentary Until the end of 2012, the Emiratization percentage was calculated as a proportion of Emiratizable based on ADNOC guidance. From 2013, the percentage will be calculated based on all established positions. Hence, although the target appears lower, the target in reality 50.3 Emiratization (%) 33.0 39 The number of actual recruits required to meet the target is almost doubling. As per ADNOC guidelines, our stretch target for 2017 is a highly challenging 75%. To reach this target, we have allocated an annual target increase; this allocation translates to a 40.5 % stretch target for 2014. People Development (based on quarterly reporting) 5.95 6.19 11 Similarly to above targets, expectations regarding performance here were raised by ADNOC, and we will need to double our efforts to meet them. The Organization Capability KPI was restructured for future targets. It now comprises of ORGANIZATIONAL CAPABILITY - Filling Critical Vacancies 40 - Resignations in Critical Positions 2.3 - Succession Planning (%) Missed contract target Met contract target Met stretch target New KPI, no target for 2013 report on our performance internally. 17 This measures our success with our development program aimed at UAE Nationals via our Competency Assurance Management System. The score is based on quarterly performance against four development metrics. 70 3.5 80 1. Filling Critical Vacancies (ins t e a d o f g e ne r a l re c r uit me nt t a rg e t ), 2. Resignations in Critical Positions, and 3. Long-term Manpower Capability The third new target focuses on succession planning, again driven by new ADNOC guidelines, but also supporting one of our new business imperatives that calls us to secure the quality of our future leadership. The KPI is potential successors who are capable of taking on the position within three years. At this stage, given our current organizational structure and business requirements, we have 18 Abu Dhabi Gas Industries Ltd. P.O. Box 665 Abu Dhabi, United Arab Emirates. For more information and to post your feedback, please visit www.gascosustainability.com
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