SAP Cloud Implementation Methodology & – Instant Value Get Efficient Deployment
SAP Cloud Implementation Methodology Get Efficient Deployment – Instant Value SAP Cloud Professional Services 2013 & Customer Hyperlinks to download latest copy and watch training video are available in the speaker notes area Introduction New SAP Cloud Implementation Methodology One flexible methodology to handle all our services Flexible: Core methodology + Plug-In Streams + Service toolkits = One Project Activities to be performed and deliverables (what) Core Methodology + Plug-in streams + Plug-in streams for special services and/or solutions (what else) Flexibility for service offerings Service definition (Solution & who) + Service delivery content specific per Solution (how) + Service toolkits © 2013 SAP AG. All rights reserved. Statement of Work Project management support (when) Customer 3 Flexible: Core methodology + Service toolkits + Repeatable = Program for Multiple rollouts Program Definition Optional Plugin stream for special services and/or solutions Core Initial Implementation Multiple rollout © 2013 SAP AG. All rights reserved. Customer 4 Three Levels of Detail Level 1 – Overview Sales to Customer & Project Level 2 – Stream Detail Project & Sales to Customer Level 3 – Stream Detail with explanation Learning & Projects execution © 2013 SAP AG. All rights reserved. Customer 5 Core Initial Implementation SAP Cloud Implementation Methodology SAP Cloud Implementation Methodology Core Initial Implementation PREPARE REALIZE VERIFY LAUNCH Project Management Business Process Confirmation Scope Verification Integration Readiness Custom Content Specifications Solution Configuration Solution Acceptance Solution Walkthrough Key User Enablement Data Migration Cloud Integration Custom Content Development Readiness Acceptance Solution Testing Cutover Planning Production Systems Setup Go-Live Change Management and End User Training Cutover Execution © 2013 SAP AG. All rights reserved. Customer 7 Scope Verification Core Initial Implementation: Level 2 PREPARE REALIZE VERIFY LAUNCH Business Process Confirmation Confirm project scope Review business scenarios per project scope Request solution configuration related values Resolve any business C process gaps Scope Verification Integration Readiness Confirm integration pre-requisites for systems, security and infrastructure C Review integration requirements Confirm fields to be integrated C Custom Content Specifications Develop specifications for custom content included in project scope Collaborate with developer to finalize specification Establish development schedule © 2013 SAP AG. All rights reserved. All stakeholders agree to the scope to be delivered during the implementation of the SAP cloud solution C C Project schedule created Project scope frozen Integration prerequisites confirmed Custom content specifications developed and scheduled Change orders created (if necessary) Customer 8 Solution Acceptance Core Initial Implementation: Level 2 PREPARE REALIZE VERIFY LAUNCH Solution Configuration Prepare system for implementation project Perform system configuration Setup access for mobile devices C C Setup connections to external service C providers Solution Acceptance Solution Walkthrough Demonstrate configured business scenarios Propose solutions to C issues Conceptual walkthrough of custom development Conceptual walkthrough of integration All stakeholders agree that the business scenarios demonstrated in the solution meet the requirements to be delivered by the project and that all decisions regarding the integration, data migration and custom development have been addressed © 2013 SAP AG. All rights reserved. Solution configured Business scenarios demonstrated Conceptual walkthrough of custom development Conceptual walkthrough of integration Data Migration plan created Customer 9 Readiness Acceptance Core Initial Implementation: Level 2 PREPARE REALIZE VERIFY LAUNCH Key User Enablement Initiate key user self enablement C Attend solution workshops C Data Migration Decide data migration scope, Extract and cleanse Import data methods and strategy C data C C Cloud Integration Perform integration setup in all systems Readiness Acceptance C Custom Content Development Develop content Demo prototype Deploy and test C Solution Testing Prepare test plan C Execute test scenarios C Resolve issues C Cutover Planning Determine impacted Develop processes and identify tasks C schedule C Setup cloud production system Import custom development © 2013 SAP AG. All rights reserved. Production Systems Setup Perform integration setup in production systems All stakeholders agree that the systems, data and key users are ready to execute the cutover schedule and support the system Key users attended the onboarding workshops Data loaded and reviewed Custom content tested Integration tested Test scenarios executed Cutover schedule created Production environment configured and connected C Customer 10 Go-Live Core Initial Implementation: Level 2 PREPARE REALIZE VERIFY LAUNCH Change Management and End User Training Develop transition plan for impacted roles Create end user training plan C C Execute transition plan Develop training material Establish help desk C C C Conduct end user training C Cutover Execution Execute tasks per cutover schedule C Import data in production system C Verify accuracy of C migrated data Go Live and hand over to support C Go-Live All stakeholders agree to begin productive use of the new solution © 2013 SAP AG. All rights reserved. Users trained and ready to start transactions in production system Productive environment ready for use Customer 11 Project Management Core Initial Implementation: Level 2 PREPARE REALIZE VERIFY LAUNCH Project Management C Establish the project framework Finalize tenant provisioning strategy C Manage project schedule Finalize project schedule Ensure all key users/administrator have been allocated to the Project C C C Ensure key users attend the onboarding sessions conducted by SAP C Coordinate project resources Monitor, track and report issues and risks as these occur during the Project C Manage the validation of solution readiness, data readiness and organizational readiness during all Project phases Conduct handover to support meeting Sign service acceptance protocol C © 2013 SAP AG. All rights reserved. Customer 12 Workshops Core Initial Implementation PREPARE 1 2 3 REALIZE VERIFY LAUNCH Project Management Business Process Confirmation Scope Verification Integration Readiness Custom Content Specifications Solution Configuration Solution Acceptance Solution Walkthrough Key User Enablement 6 4 Workshops Project Kick-off 2. Business Scenario 3. Integration 4. System Administration 5. Functional Topics 6. Data Migration 7. Test Planning 8. Cutover Planning 9. Incident Management 1. 5 9 Data Migration Cloud Integration Custom Content Development 7 Readiness Acceptance Solution Testing 8 Cutover Planning Production Systems Setup Go-Live Change Management and End User Training Cutover Execution © 2013 SAP AG. All rights reserved. Customer 13 Quality Checkpoints Project schedule created Project scope frozen Integration prerequisites confirmed Custom content specifications developed & scheduled Change orders created (if necessary) All stakeholders agree to the scope to be Scope delivered during the implementation of the Verification SAP cloud solution All stakeholders agree that the business Solution Acceptance scenarios demonstrated in the solution meet the requirements to be delivered by the project and that all decisions regarding the integration, data migration and custom development have been addressed All stakeholders agree that the systems, Readiness data and key users are ready to execute the Acceptance cutover schedule and support the system Go-Live All stakeholders agree to begin productive use of the new solution © 2013 SAP AG. All rights reserved. Solution configured Business scenarios demonstrated Conceptual walkthrough of custom development Conceptual walkthrough of integration Data migration plan created Key users attended the onboarding workshops Data loaded and reviewed Custom content tested Integration tested Test scenarios executed Cutover schedule created Production environment configured and connected Users trained and ready to start transactions in production system Productive environment ready for use Customer 14 Major Changes: Onboarding SAP Cloud Launch New layout New phase names Same project tasks Checkpoints are introduced © 2013 SAP AG. All rights reserved. Stay involved during Launch phase Solution scope defined per project Solution Walkthrough required Customer 15 Deliverables PREPARE REALIZE VERIFY LAUNCH Initial tenant Project schedule Custom content specifications Development schedule Integration requirement Data migration plan configuration decisions Business scenarios System configuration Integration configuration Custom development Test plan Test scenarios End user training plan Cutover schedule Production tenant © 2013 SAP AG. All rights reserved. Customer 16 Scope Verification Core Initial Implementation: Level 3 PREPARE REALIZE VERIFY LAUNCH Business Process Confirmation Confirm project scope : Confirm understanding of project scope between SAP and the customer project lead by reviewing the SOW. If discrepancies exist, they must be resolved before the project can proceed. (preparation call) Review business scenarios per project scope: Review the business scenarios with the project team during the kickoff workshop or a specific business scenario workshop. Both the implementation partner and the customer should agree that the processes meet the requirements. Request solution configuration related values: Request solution configuration related values during the business scenario reviews. By requesting early in the project, the customer has extra time to decide before configuration takes place. Resolve any business process gaps: Resolve any business process gaps that were identified during the workshops. This is critical since a change orders maybe required. Integration Readiness Confirm integration pre-requisites for systems, security and infrastructure: Compare the recommended system requirements document with the Customer's IT infrastructure and identify if any action items are needed to comply. Confirm that the integration pre-requisites for the existing systems, security and infrastructure have been met before proceeding. Also use the Cloud Computing Readiness Assessment (CCRA) tool to validate onsite network and IT infrastructure. Review integration requirements: Review master data replication and business scenario data synchronization requirements. Confirm integration directions and systems of record. Confirm fields to be integrated and request mapping: Confirm the fields that will be integrated from each system by reviewing the list of fields for the related scope. Non-standard fields required are identified. Non-standard fields or new integration requirements will require custom development along with the standard integration. © 2013 SAP AG. All rights reserved. Customer 17 Scope Verification Core Initial Implementation: Level 3 PREPARE REALIZE VERIFY LAUNCH Custom Content Specifications Develop specifications for custom content included in project scope: Identify custom content requirements via initial SOW or business process review and develop specifications capturing the requirements and the needed development. Collaborate with developer to finalize specification: Collaborate with development to finalize the specification and associated effort. Establish development schedule: Establish a development schedule that meets both the project milestone date and the development organizations constraints. © 2013 SAP AG. All rights reserved. Customer 18 Solution Acceptance Core Initial Implementation: Level 3 PREPARE REALIZE VERIFY LAUNCH Solution Configuration Prepare system for implementation project: Prepared the initial implementation system for use by the project team. Setup initial system access. Perform system configuration : Configuration is performed in the system based on the business scenario workshop and any additional functional workshops. Setup access for mobile devices: Setup of the mobile devices so that they can communicate with the system. Setup connections to external service providers: Configure the connections to external services such as Streamwork, Jam, Facebook, and Tweeter. Solution Walkthrough Demonstrate configured business scenarios: Demonstrate the configured solution to the key users. Gather feedback and update the configuration as necessary. Propose solutions to issues: Resolve any remaining business process issues by exploring alternative solutions. Custom development may need to be leveraged if no manual solutions exist. Conceptual walkthrough of custom development: Since custom development is likely not completed, concepts are reviewed in order to complete solution. Conceptual walkthrough of integration: Since the integration is likely not completed, data flows are reviewed in order to confirm the integration. © 2013 SAP AG. All rights reserved. Customer 19 Readiness Acceptance Core Initial Implementation: Level 3 PREPARE REALIZE VERIFY LAUNCH Key User Enablement Initiate key user self enablement: Initiate key user self enablement by providing documents and links to materials. Attend solution workshops: Attend and participate in all workshops. The workshops are essential in exchanging information relevant to the project. Data Migration Decide data migration scope and methods: Determine the migration objects included in the project scope and the migration process required. Download the necessary migration templates and instructions. Eliminate unnecessary or obsolete data in legacy data to reduce data volumes. Assign a dedicated contact to manage the data migration activities and ensure proficiency with the data migration tool Extract and cleanse data: Extract data from legacy systems and populate migration templates. Cleanse and reformat as necessary. Run data validation and import simulation in Cloud system. Import data: Perform tool based data upload, validation, mapping, import simulation and actual import in a sequence defined in the cutover schedule. Perform manual data input as per the cutover schedule. Verify that the imported data is complete and accurate. For manual migration, extract and cleanse data from legacy system. For interfaced data sources, run the initial data extraction process on legacy system. Run data validation and import simulation in the Cloud system © 2013 SAP AG. All rights reserved. Customer 20 Readiness Acceptance Core Initial Implementation: Level 3 PREPARE REALIZE VERIFY LAUNCH Cloud Integration Perform integration setup in all systems: Perform standard integration setup on the cloud system and all systems integrating to the cloud system. Setup guides are available on the service marketplace with detailed setup instructions. Non-standard integration will require custom development before it can be completed. Custom Content Development Develop custom content: Develop custom content based on the specifications developed previously. Monitor the progress and provide specification support as necessary. Demonstrate prototype: Demonstrate prototype of functionality from the developer system for solution acceptance checkpoint. Deploy and test: Deploy the new content to the system and test. If defects exist, reengage with development for resolution. Deploy new revision and test. After the new content is tested successfully, it is signed off by the customer. © 2013 SAP AG. All rights reserved. Customer 21 Readiness Acceptance Core Initial Implementation: Level 3 PREPARE REALIZE VERIFY LAUNCH Solution Testing Prepare test plans: Based on the scope of the implementation project, the necessary test scenarios are selected and assigned to key users. Data sets specific to customer operations are prepared and associated with individual test scenarios. Execute test scenarios: Execute test scenarios as defined in the test plan and document the test results. All test issues are logged. Test the output settings for every document to ensure they are successfully sent to the intended output. Resolve issues: Resolve all logged issues identified during the execution of the test scenarios. Cutover Planning Determine impacted processes and identify tasks: Determine the processes impacted during cutover and the required tasks to be performed. Develop schedule: Develop detailed cutover schedule. Validate that the project schedule dates are aligned with the cutover detailed dates. Production Systems Setup Setup cloud production system: Setup the cloud production system with the same configuration as the test system. Import custom development : Import the customer development into the production system and verify. Perform integration setup in production systems: Perform integration configuration in cloud system and related integrated systems. © 2013 SAP AG. All rights reserved. Customer 22 Go-Live Core Initial Implementation: Level 3 PREPARE REALIZE VERIFY LAUNCH Change Management and End User Training Develop transition plan for impacted roles: Analyze the business roles that will be impacted by the new processes and develop transition plans. Execute transition plan: Execute the change management transition plan. Create end user training plan: Create the end user training plan. Develop training materials: Develop the materials used for end user training. Both system and process training are included. Conduct end user training: Conduct training for the users on the new processes and system. Cutover Execution Execute tasks per cutover schedule: Execute the tasks as per the cutover schedule Import data in production system: Import all data into the production system as per the cutover schedule. Verify accuracy of migrated data: Verify all migrated data for accuracy and completeness via manual inspection. Go Live and hand over to support: Set the system live and begin productive use. Validate initial transactions. Fill in the handover to support checklist and send it to SAP support. ([email protected]). Run the handover to support call. SAP Support reviews the checklist and discusses open items with the Customer's key IT contact and SAP/Partner account/engagement manager in the handover to support call. © 2013 SAP AG. All rights reserved. Customer 23 Project Management Core Initial Implementation: Level 3 PREPARE REALIZE VERIFY LAUNCH Project Management Establish the project framework: Initial meeting with customer PM to establish project team, document sharing tool, project risks, project drivers and setup weekly status update call. Upload project accelerators to the central document repository. Finalize tenant provisioning strategy: Finalize the tenant provisioning strategy and related integration dependencies Finalize project schedule: Update the project schedule with the Customer timeline and responsibilities. Manage project schedule: Manage the dates, tasks and resources on the project schedule in order to keep project on track. Ensure all key users/administrator have been allocated to the project: Customer selects the appropriate subject matter experts and ensures that they are available for the agreed duration and percent of time. The IT support contact is decided. Ensure key users attend the onboarding sessions conducted by SAP: The onboarding sessions are essential for learning and knowledge transfer. The key users must attend the session to keep the project on track. Coordinate project resources: Assure that the correct resources are available for meeting and workshops as outlined in the project plan. Monitor, track and report issues and risks as these occur during the project: Manage the issue and action logs. Follow-up on open items and drive resolution Manage the validation of solution readiness, data readiness and organizational readiness during all project phases: At the end of each phase, all project task are verified as complete and the checkpoints are expected. © 2013 SAP AG. All rights reserved. Customer 24 Sales Positioning “SAP Cloud Launch Execution Services” based on SAP Cloud Implementation Methodology SAP Stability and Leadership 40 years of experience, innovation and financial strength Certainty Leadership Value More than €13 billion in revenue 75% of SAP customers are small and midsized companies Complete on-demand business suite Strong profitability and well capitalized More than $1 billion invested in Business ByDesign Built-in best practices and over 25 industry solutions 196,000 customers in 130 countries run SAP software The world’s largest business software company Integrated end-to-end business processes 60,000+ SAP employees In 75% of the Fortune 500 vompanies Fast implementation and maximum affordability © 2013 SAP AG. All rights reserved. Customer 26 SAP Cloud Consulting – Experience Matters SAP Experts consult with you to build the foundation to become a Best Run Business. Leverages implementation best practices gained through 40 years of experience SAP experts manage your project and help configure the solution to your requirements Minimizes the impact on your company and staff Enables your team to become self sufficient on the solution © 2013 SAP AG. All rights reserved. Customer 27 SAP SAP Cloud Consulting – Our Services Expert On Demand Roles & Responsibilities Expert On Demand Customer SAP Cloud Launch Execution Service Add on Services Expert On Demand … Trial Scope Standard = Plan the cloud strategy © 2013 SAP AG. All rights reserved. = Initial implementation or rollout Specialized = Extend the cloud solution Customer 28 SAP Cloud Launch Execution Service Launching your Cloud Solution Enable Customer to administer and use the OnDemand solution and be ready to benefit with a productive go-live. Perform solution setup Conduct onboarding workshops Prepare for data migration Enable key users Enable system administrator Establish integration with on premise or other cloud SAP systems – if required Support the launch process © 2013 SAP AG. All rights reserved. Customer 29 SAP Cloud Launch Execution Service How you benefit The SAP Cloud Launch Execution Service is aimed at customers who want to rely on SAP Expertise to manage their Cloud implementation project and to configure the solution to fit their business needs. The customer takes possession of a solution that's ready for their business. © 2013 SAP AG. All rights reserved. Minimize time to value leveraging reliable expertise Limit workload of your staff by outsourcing to an experienced team of Cloud Service Advisers Leverage best practices for business processes, technology and project management Onboarding workshops to enable system administrator to configure, deploy and maintain the OnDemand solution for their end users Accelerators that help to deliver the project in a shorter duration while maintaining high quality standards Mitigate project risks by relying on a proven approach Delivered remotely Customer 30 Project Dimensions • Ensure the solution functionality supports the business processes • Ensure the project achieves the defined objectives • Ensure the system works correctly by testing all business processes System Readiness • Ensure all users are familiar with the new or updated business processes and can execute the transactions required for their job • Ensure Administrator(s) can support productive operations System Business & People Business & People Readiness © 2013 SAP AG. All rights reserved. • Ensure all required data is extracted from the legacy system(s) and cleansed • Ensure all required data is migrated correctly and any errors are resolved • Ensure the migrated data is tested with the test scenarios Data Data Readiness Customer 31 Adjust dates MMM DD, YY MMM DD, YY MMM DD, YY MMM DD, YY Project Management Business Process Confirmation Scope Verification Integration Readiness Custom Content Specifications Solution Configuration Solution Acceptance Solution Walkthrough Key User Enablement Data Migration Cloud Integration Custom Content Development Readiness Acceptance Solution Testing Cutover Planning Production Systems Setup Go-Live Change Management and End User Training Cutover Execution © 2013 SAP AG. All rights reserved. Customer 32 On Premise vs. SAP Cloud Implementation On Premise Implementations SAP Cloud Implementations Strong Focus on IT (infrastructure, …) Strong Focus on Business Blue Print High Level of Customization Out-Of-the-Box Solution, Best Practices Fine-Tuning Large implementation teams, mostly on-site Small teams, mostly remote Longer Term Implementation, typically more expensive (mostly T&M) Quick Implementation, affordable (mostly Fixed Price) System landscape consisting out of Test, Quality and Productive Systems with separate setups. Transport management required to move changes from one system to another Applications and business processes are accessible via Transactions. Knowledge of transactional sequences are necessary to handle business processes Forms and form adaptation is handled via SAP Script or Easy Form Painter Reporting (additional project) via ALV or embedded or explicit called Excel. Complex reporting via BI UI enhancements, like new fields, labels, etc. via ABAP programming through developers System Landscape consisting of a Test and Productive systems only. No transport management required © 2013 SAP AG. All rights reserved. Guided procedures and work centers are guiding the business process. Easy handling of business processes. Knowledge of transaction codes is not necessary Forms and form adaptation is handled via Adobe Lifecycle Designer Reporting (embedded and part of the project) via embedded Excel. Complex reporting with Crystal reports Easy UI adoptions on UI’s, reports or forms via embedded adaption possibility Customer 33 Project Team SAP Methodology for Onboarding Services Project Team PREPARE REALIZE VERIFY LAUNCH Customer Executive Sponsor (as required) SAP Sponsor Decision making authority Approve change requests Steering committee member Project Manager (30 – 40%) Owns and drive the project Manages project resources and activities according to project schedule Key Users (30 – 40%) Business key users / IT users with Administrator rights Understands business requirements & processes in one or multiple business areas Implements & supports the system End Users (as required) Prior to rollout: verify usability of system (view relevant data and navigate the system) Work under direction from Key Users / Project Manager © 2013 SAP AG. All rights reserved. Steering committee member Service Adviser(s) SAP Project manager Drives the Cloud implementation Service according to the project schedule – remote Responsible for knowledge transfer to Key users Performs/guides the system configuration Assists Key users where needed with fine-tuning tasks or data loads during implementation Coordinate additional resources as required Additional Resources • As required Customer 35 Leveraging your resources Key User Role What is a Key User? Experts on customer side for specific business areas Project team members significantly contributing to the implementation project and support productive operations after the Go-Live What is expected from you during the project? Make knowledgeable business decisions in your respective area of expertise and help to define the solution Responsible for the successful completion of the implementation activities assigned to you such as data migration Act as multiplier at customer side and support end users in training and support related topics © 2013 SAP AG. All rights reserved. Customer 36 Leveraging your resources Key User Role What is expected from you after Go-Live? Ensure continuity with issue resolution via built-in support or if needed engage with the SAP support team Act as multiplier at customer side and support end users in training and support related topics Support scope changes based on new or changed business processes or product functionality How will you be enabled to successfully fulfill your role? You will be prepared and guided through the project by our best in class implementation approach with embedded support materials and the SAP assistance based on your chosen service model © 2013 SAP AG. All rights reserved. Customer 37 Project Roles & Engagement Model Customer SAP Cloud Steering Committee Project Sponsor Project Sponsor Project Team Regular steering committee meetings Weekly status calls Onsite meetings as needed Project Manager Further SAP Functions SAP Global Service Center Project Manager SAP Hosting Service Adviser Key Users SAP Support Individual calls as needed End Users © 2013 SAP AG. All rights reserved. Customer 38 Project Team Roles & Responsibilities PREPARE REALIZE Cloud System Project kickoff, coordination, monitoring and support Run Onboarding workshops Guide/Perform configuration activities Provide test scenarios and guidance Transition to production system Support the launch process On Premise System Provide On Premise system requirements Run Onboarding & Information gathering workshops Guide/Perform Cloud system configuration activities for integration Provide integration test scenarios Guide preparation of On Premise system for integration © 2013 SAP AG. All rights reserved. VERIFY C LAUNCH Ensure solution (self) enablement by key users Assume overall project responsibility Perform/Verify configuration activities Perform all data migration activities Complete tests to verify system, people and data readiness Execute change management & end user training Cutover planning, execution & Go Live Prepare On Premise systems for project (Support packages, notes & system security aspects) Perform/Verify On Premise configuration activities Supply system information for system integration Extract data from On Premise system Perform integration test scenarios Customer 39 Project Team Roles & Responsibilities Point to point Integration PREPARE REALIZE Perform the Cloud system integration configuration Assist Customer in configuration of master data integration and standard process integration on the Customer on premise SAP system Assist Customer in configuration of SAP NetWeaver Process Integration (if required) * Assist Customer in configuration of File Transfer Protocol (FTP) (if required) * Provide predefined test scenarios © 2013 SAP AG. All rights reserved. VERIFY C Select appropriate slide 1/3 LAUNCH Install required system add-ons and required SAP correction notes in the Customer on premise SAP system Perform tasks listed in the SAP OnDemand Solution Integration Guide with assistance from SAP Set up connectivity and security settings in the on premise SAP system and provide SAP with authorization to perform relevant tasks for the service delivery Extract data from on premise system and perform the data upload into SAP OnDemand system with assistance from SAP Address/verify/confirm all aspects of customer on premise network and system security Test and approve the end-to-end integration scenarios Customer 40 Project Team Roles & Responsibilities PI On Premise Integration PREPARE REALIZE Perform the Cloud system integration configuration (Customer OnDemand) Establish connection between Customer OnDemand and PI On Premise Assist Customer in configuration of master data integration and standard process integration on the Customer On Premise SAP system (ERP, CRM) Assist Customer in configuration of SAP NetWeaver Process Integration to install the standard mapping content Provide predefined test scenarios © 2013 SAP AG. All rights reserved. VERIFY C Select appropriate slide 2/3 LAUNCH Customer maintains SAP PI On Premise system landscape Install required system add-ons and required SAP correction notes in the Customer on premise SAP system Perform tasks listed in the SAP OnDemand Solution Integration Guide with assistance from SAP (SAP ERP/CRM and SAP Netweaver PI) Set up connectivity and security settings in the On Premise SAP system and provide SAP with authorization to perform relevant tasks for the service delivery Extract data from on premise system and perform the data upload into SAP OnDemand system with assistance from SAP Address/verify/confirm all aspects of customer on premise network and system security Test and approve the end-to-end integration scenarios Customer 41 Project Team Roles & Responsibilities SAP Hana Cloud Integration Option PREPARE REALIZE Perform the Cloud system integration configuration (Customer OnDemand) Establish connection between Customer OnDemand and Cloud Integration Install standard mapping content in Cloud Integration Assist Customer in configuration of master data integration and standard process integration on the Customer on premise SAP system (CRM, ERP) Provide predefined test scenarios © 2013 SAP AG. All rights reserved. VERIFY C Select appropriate slide 3/3 LAUNCH Install required system add-ons and required SAP correction notes in the Customer on premise SAP system (SAP ERP/CRM) Perform tasks listed in the SAP OnDemand Solution Integration Guide with assistance from SAP (SAP ERP/CRM) Set up connectivity and security settings in the on premise SAP system and provide SAP with authorization to perform relevant tasks for the service delivery Extract data from on premise system and perform the data upload into SAP OnDemand system with assistance from SAP Address/verify/confirm all aspects of customer on premise network and system security Test and approve the end-to-end integration scenarios Customer 42 Project Team Roles & Responsibilities Data Migration PREPARE REALIZE Conduct Data Migration Onboarding Session Provide Excel Templates to be used in conjunction with SAP OnDemand migration tool for automated migration Confirm understanding of the Data Migration tool and templates, resource assignments and responsibilities © 2013 SAP AG. All rights reserved. VERIFY C LAUNCH Extract and cleanse and legacy data Populate migration templates Perform validation, simulation and import steps in the implementation test system Perform import steps in the production system Customer 43 Critical Success Factors Let us share what SAP learned from hundreds of projects…. Stay within the agreed scope Have a pragmatic mindset Make quick decisions Involve stakeholders early As a key user, actively contribute to the project Start Data Migration early Never cut corners on testing © 2013 SAP AG. All rights reserved. Customer 45 Cloud System Landscape SAP Methodology for Onboarding Services Cloud System Landscape 2 Tenants Implementation PREPARE REALIZE VERIFY Scope Verification LAUNCH Solution Acceptance Readiness Acceptance Go-Live INITIAL TENANT 2 3 Cloud 1 8 PRODUCTION TENANT On premise 4 5 INTEGRATED Q&A SYSTEM 1 Solution Configuration 2 Test Data migration 3 Request “New system” © 2013 SAP AG. All rights reserved. C 4 Solution profile copied & deployed 5 Reload organizational structure C 6 Production data migration C 6 7 INTEGRATED PRODUCTION SYSTEM 7 Cutover and Go-Live 8 Tenant decommissioned (after 2 weeks) C C Customer 47 H Cloud System Landscape 3 Tenants Implementation PREPARE REALIZE VERIFY Scope Verification LAUNCH Solution Acceptance Readiness Acceptance Go-Live INITIAL TENANT 2 3 4 Cloud 1 9 DM TEST TENANT 2 9 On premise PRODUCTION TENANT 5 6 INTEGRATED Q&A SYSTEM 1 Solution Configuration 2 Test Data migration 3 Request “Copy production” © 2013 SAP AG. All rights reserved. C 4 Request “New system” 5 Solution profile copied & deployed C 6 Reload organizational structure C 7 8 INTEGRATED PRODUCTION SYSTEM C 7 Production data migration 8 Cutover and Go-Live C C 9 Tenant decommissioned (after 2 weeks) Customer 48 H Thank you
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