FOLLOW TALK blog.kw.com/livefeed #KWFR #KWRI Focus Your Lead Generation on Listings! Steven Schlueter Steven Schlueter Round Rock, TX BOLD Coach KW MAPS Coach 2 Focus Your Lead Generation on Listings! #KWFR Please complete an evaluation form found in the back of your program guide. Focus Your Lead Generation on Listings! 3 Focus Your Lead Generation on Listings! The Power of One by Gary Keller What’s Under the Hood? Question What’s “under the hood” of a great real estate career that keeps it successfully running and running and running? Answer Lead Generation 4 Focus Your Lead Generation on Listings! The Power of One Time on the Task over Time by Gary Keller • What’s the deciding factor in becoming the best? • Talent? Intelligence? Motivation? Personality? • Effort! The Performance Formula of Champions: Consistent time put in on a specific task over an extended period of time.. 5 Focus Your Lead Generation on Listings! How to Get off the Real Estate Productivity Roller Coaster 6 Focus Your Lead Generation on Listings! Prospecting: The Critical Puzzle Piece P Myths and Truths 7 Focus Your Lead Generation on Listings! Prospecting: The Critical Puzzle Piece Myth 1 Prospecting means contacting people you don’t know. Truth Prospecting = Meeting people and building purposeful business relationships = A strong real estate business. 8 Focus Your Lead Generation on Listings! Prospecting: The Critical Puzzle Piece Myth 2 Prospecting = Cold calling = Rejection Truth Prospecting means contacting people you know as well as those you don’t know. 9 Focus Your Lead Generation on Listings! Prospecting: The Critical Puzzle Piece Myth 3 Prospecting is what you do to launch your business. Only new agents have to prospect. Truth Prospecting is what you do to keep your real estate business running and growing. You should never stop prospecting. 10 Focus Your Lead Generation on Listings! Prospecting: The Critical Puzzle Piece How People Choose an Agent Buyers Sellers 1.Use the agent who contacted them 3% 5% 2.Use the agent referred to them by friend, relative, or neighbor 40% 44% 3.Use the same agent they used before 13% 30% 11 Focus Your Lead Generation on Listings! Prospecting: The Critical Puzzle Piece How People Choose YOU Based on Your Prospecting Buyers 3% Sellers 5% 2. Mets You contact people you know and ask them to refer you 40% 44% 3. Past Customers You contact them and ask them for repeat business 13% 30% Prospecting To: 1. Haven’t Mets You contact people you don’t know 12 Focus Your Lead Generation on Listings! To Be Wired to Win, You Must Be Wired for Leads Are You Wired to Win? “How people see failure and deal with it—whether they possess the ability to look beyond it or keep achieving—impacts every aspect of their lives.” – John Maxwell Being “wired to win” means putting failure in perspective and adopting a mindset of achievement and success. 13 Focus Your Lead Generation on Listings! To Be Wired to Win, You Must Be Wired for Leads Are You Wired for Leads? • A successful sales career is almost always defined by a long succession of “no’s” before you ultimately get to a “yes.” • In the discipline of lead generation, winning is having a rich pipeline of quality buyer and seller leads. • Wired to Win in Real Estate = Wired for Leads 14 Focus Your Lead Generation on Listings! Introduction Building Your USP Step 2: How Others Describe You Step 1: How You Describe Yourself A five-step model … Step 3: Define Your Customer Service Resource: Lead Generation 36-12-3 Step 4: Create Your Value Proposition Step 5: Create Your Unique Selling Proposition 15 Focus Your Lead Generation on Listings! Personal Validity What makes you valid? The knowledge, attitudes, skills, and beliefs you already have. #KWFR 16 Focus Your Lead Generation on Listings! Personal Validity Consider what buyers and sellers say they want: Buyers % 1. Agent is honest and trustworthy 25% 2. Agent’s reputation 23% 17 Focus Your Lead Generation on Listings! Sellers Reputation of real estate agent Agent is honest and trustworthy % 35% 21% The Lead Generation Puzzle Prospecting P M Marketing Truth Lead generation requires both: Prospecting plus Marketing 18 Focus Your Lead Generation on Listings! The Lead Generation Puzzle Prospecting Seeking leads Marketing Attracting leads 19 Focus Your Lead Generation on Listings! The Lead Generation Puzzle Prospecting + Marketing Mets Haven’t Mets Appointments 20 Focus Your Lead Generation on Listings! The Lead Generation Puzzle Prospecting Based, Marketing Enhanced Prospecting Marketing The Emphasis is on Prospecting! 21 Focus Your Lead Generation on Listings! The Power of a Database A Record of Your Business Successes Truth Q: When you hear of doctors or lawyers selling their practice, what are they really selling? A: Their contact database and the relationships they have built with the people in it. The Power of a Database Obey the Law(s)! The Four Laws 1. Build a database. 2. Feed it every day. 3. Communicate with it in a systematic way. 4. Service all the leads that come your way. 1. Build a Database Where Contacts Come From 1. Build a Database The Types of Business Mets and Haven’t Mets Bring You Haven’t Mets Mets Repeat Referrals New 1. Build a Database Classifying your Haven’t Mets and Mets General Public • Continually move your contacts toward becoming Core Advocates 20% of your database can lead to 80% of your business! Target Group Network Allied Resources Advocates Core Advocates HAVEN’T MET MET MET (Inner Circles) What is Metworking? Why is Metworking important? People choose to do business with those they: KNOW LIKE REMEMBER RESPECT What is Metworking? Why is Metworking important? Achieve mindshare Truth It’s not who you know, it’s who knows you. Appointment at 1:00 YOU? Other agent Customer What is Metworking? Why is Metworking important? Achieve mindshare Truth You must stay in touch. • People may remember you in other ways than as an agent • They may remember you when they need help with real estate, but not remember you when someone else needs help How to Metwork Real estate is a numbers game and a contact sport. Prospecting Making calls through phone calls and visits to ask for business. P M Marketing Letters, postcards, emails, personal notes, newsletters, reports ... sent purposefully and systematically to establish mindshare. 30 Focus Your Lead Generation on Listings! Myths about Farming Myth 1 Farming takes too long and costs too much. Truth Farming can become the core of your business. 31 Focus Your Lead Generation on Listings! Farming BOLDLY Results in 30, 60 or 90 Days? • Start Prospecting Based Farm • Build Your Reputation • Build Relationships 32 Focus Your Lead Generation on Listings! FSBO • Fastest • Source of • Business • Opportunity Key Skill: The Problem Presentation (BOLD) 33 Focus Your Lead Generation on Listings! Who They Are Most Important Reason for Selling Home as FSBO Did not want to pay commission Sold to relative, friend, or neighbor Buyer contacted seller directly Did not want to deal with an agent Agent was unable to sell home Seller has real estate license Could not find suitable agent Other 51% 22% 12% 8% 3% 2% 1% 2% Source: “NAR Profile of Home Buyers and Sellers” A Limiting Belief Myth You can only succeed with FSBOs and expired/ withdrawn listings by being aggressive and direct. Truth You can win with FSBOs and expired/ withdrawn listings by coming from contribution, establishing trust, and staying in touch. Introduction Why You Are Here Open Houses Turn Haven't Mets into Mets Haven’t Mets Buyers Sellers 36 Focus Your Lead Generation on Listings! Leads Mets Ten Tips for Getting an Appointment 1. 2. 3. 4. 5. Ask for the appointment. Be an expert in your market. Be confident in your ability. Have a list of questions and ask them. Listen. Ten Tips for Getting an Appointment 6. Come from contribution. 7. Begin with the end in mind. 8. Seek agreement. 9. Respond quickly. 10.Communicate in person. Putting It All Together The 3-Hour Habit • • • Time block three hours every workday before noon. No skipping. If you must erase, then you must replace. Allow no interruptions (unless they truly are emergencies). 39 Focus Your Lead Generation on Listings! Thank You! Please complete an evaluation form found in the back of your program guide. To download a free copy of this presentation, GO TO: www.familyreunion.kw.com/downloads FOLLOW TALK blog.kw.com/livefeed #KWFR #KWRI
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