Welcome to your expanding Metrolink tram network A guide to using trams

Metrolink network
A guide to using trams
in Greater Manchester
Choosing your ticket
Buying your ticket
Metrolink offers a range of ticket types to suit a wide variety
of travel needs.
Metrolink ticket machines are located on the stop platforms
and are easy to use. Simply touch the screen and follow
the on-screen instructions. If you aren’t sure what you are
looking for, just press the button marked
at any time to
get more information.
To make a journey between two stops on the network on a single
day, choose a Single or Return ticket. You must complete your
outward journey within 120 minutes of buying your ticket.
Greater Manchester tram network map
Regular benefits
November 2014
If you use the tram regularly you can choose from a Weekly,
4-weekly or Annual Season Ticket which allows you unlimited
travel on your specified route for the period covered by your ticket.
250
P+R
ECCLES
If your Season Ticket or Return Ticket covers a journey into the
City Zone, you get the added benefit of being able to use it for
unlimited travel
within the City Zone for the same period.
Bowker
Weaste
Langworthy
Ladywell
217
Broadway
P+R
Vale
Harbour City
MEDIACITYUK
Prestwich
Whitefield
P
P
Anchorage
P
ALTRINCHAM
MANCHESTER
AIRPORT
Sale
P+R
Brooklands
Shadowmoss
Peel Hall
108
Robinswood
Road
Wythenshawe
Town Centre
Stretford
Dane
Road
P
Barlow Moor Road
Benchill
Roundthorn
Crossacres Martinscroft
Moor
Road
Baguley
Northern
Moor
P+R
Firswood
Wythenshawe
Park
No trams call
at Victoria
CITY ZONE
St Peter’s
Square
Chorlton
Market
Street
Piccadilly
Gardens
P+R
Sale
Water
Park
Withington
Moston
Shudehill
Greater freedom
Etihad
Campus
Clayton
Hall
Cemetery
Road
Audenshaw
200
P+R
Ashton
West
ASHTON-
UNDER-LYNE
If you
the freedom
to travel
anywhere
on the network then a
Droylsden
Ashton
Edge Lane
Velopark
Holtwant
Moss
Town
Day Travelcard offers great value for money.
New
Islington
302
West
Didsbury Didsbury
Village
P+R
251
190
P+R
PICCADILLY
Burton Road
P+R
P
270
DeansgateCastlefield
CORNBROOK
St Werburgh’s
Road
300
P+R
You can also use the ticket machines to buy Combined Day
Travelcard tickets that allow you to travel on Metrolink and
on rail and bus services too.
You can pay for your tickets by credit or debit card, or by
cash. Metrolink ticket machines accept all bank notes and
coins except for £50 notes, 2p and 1p coins.
P+R
Old
Trafford Bar
Trafford
P
ROCHDALE
TOWN
CENTRE
100
Exchange Quay
Timperley
81
Newbold
216
Pomona
P+R
Milnrow
P+R
P
Salford Quays
Navigation
Road
369
BURY
Newhey you first need
To purchase
a 4-weekly
Annual
Season
Ticket
Kingsway Rochdale
Crumpsall
Radcliffe
Heaton orBesses
Business Park Railway
o’ th’ Barn
Park
Station
to get
a
free
Metrolink
Travel
Club
ID
Card,
which
are available
Abraham Moss
Shaw and Crompton
Derker
fromQueens
any
Transport
for
Greater
Manchester
Travelshop
or
you
can
Road
Oldham
Central
Oldham
Central
South
Mumps
download
an
application
form
at
www.metrolink.co.uk.
Weekly
Failsworth Chadderton Westwood
Park
Victoria
Newtonavailable
Monsall
Freehold
Hollinwood on
Oldham
Season Tickets
are
stopKing
at
our ticket vending machines.
Heath and
Street
P
You can buy any type of Metrolink ticket from our machines,
including a Weekly Season Ticket, but remember that you
will need a valid Metrolink Travel Club ID Card to buy a
4-weekly or Annual Season Ticket.
EAST
DIDSBURY
You can also buy Season Tickets at PayPoint
agents where you see the PayPoint symbol,
or at www.metrolink.co.uk
It’s not possible to purchase tickets on board, so please
make sure that you buy a ticket before you travel because
travelling without a ticket can cost you £100.
Welcome to your expanding
Metrolink tram network
Since the first lines to Bury and Altrincham
opened in 1992, the network has grown –
with lines to Eccles, MediaCityUK, Chorlton,
Oldham, Rochdale, Didsbury, Ashton and
Manchester Airport bringing passengers into
the heart of Manchester city centre.
Trams will now run to 92 stops covering 92km (57 miles)
of track – and the multi-million pound expansion of the
system continues – with new lines, a fleet of state-ofthe-art trams, on-stop ticket machines and improved
passenger facilities and information. Metrolink is the
UK’s premier tram network.
For more information visit www.metrolink.co.uk
or email [email protected]
P+R
195
Choose between a peak Day Travelcard, which is valid anytime, or
an off-peak Day Travelcard which is valid after 9.30am Mondays
to Fridays, and all day Saturday, Sunday and public holidays. You
can make as many journeys as you like to different places on the
network up to the last tram of the day.
© Transport for Greater Manchester 2014 14-1485-142651-TRAM
Key
Metrolink stop
Line interchange
Metrolink tram service
Metrolink lines
Trams run on the Metrolink network from approximately
0600 to 0030 Mondays to Thursdays, with last trams
running later on Fridays and Saturdays. On Sundays,
trams start later and finish earlier in a time range of
approximately 0700 to 2230.
For more information on using Metrolink:
Rail interchange
Bus interchange
Details of the specific first and last tram times from each
stop are displayed on the stop platform, or from the
information sources shown on the back of this guide.
Go online
Bike stands or bike lockers are available
at most stops.
@MCRMetrolink
www.metrolink.co.uk
For full details see ‘Stop information’
Trafford Centre bus link
Manchester Airport
Cycle Hub
Altrincham – Piccadilly
Bury – Abraham Moss
Altrincham – Bury
Eccles – Ashton-under-Lyne
MediaCityUK – Cornbrook
Membership required
P+R
100
P
Park & Ride
at www.metrolink.co.uk
East Didsbury – Rochdale
Town Centre
Call Metrolink Customer Services
0161 205 2000
Number of car spaces available
Car Park
Manchester Airport – Cornbrook
Limited spaces available
6am – 11pm Monday to Friday
8am – 8pm Saturday and Sunday
10am – 6pm public holidays
Accessibility
Metrolink trams and stops have been designed to make access
as easy as possible for all our passengers.
For full details our Metrolink Access Guide can be downloaded at:
www.metrolink.co.uk/using-the-network
For all information on public transport
or to request this leaflet in other formats:
Call Traveline
0871 200 22 33
7am – 8pm Monday to Friday
8am – 8pm Saturday, Sunday & public holidays
Calls cost 10p a minute plus network extras.
All information in this leaflet is correct at time of going to press. If you have any
comments about your new Metrolink service and how we can encourage you to use it,
please send us your thoughts to [email protected]
Better value for money
Journey time
Extra specific line information
29 minutes
Mon – Fri 0713 – 2001 Piccadilly to Altrincham,
0711 – 2011 Altrincham to Piccadilly
For
thoseMonusing
tram
atMoss,weekends or as a family, you can get even
– Fri 0703 –the
2015 Bury
to Abraham
19 minutes
0638 – 1950 Abraham Moss to Bury
METROLINK
better
value.
Altrincham
–
St
Peter’s
Square,
approximate
journey time 23 minutes.
55 minutes
Bury – Shudehill, approximate journey time 25 minutes.
Eccles trams call at MediaCityUK Mon – Fri before 0745 and after 2000,
As
individual,
you
can
anywhere on the network
1 houran
4 mins
Sat before 0955 and
after 1835,
Sun alltravel
day.
During improvement work
At all other times use the MediaCityUK service.
there may be changes to your
normal service.
from
6pm
Friday
to
the
last
tram
on Sunday for just £5.80
with
Mon – Fri 0647 – 2011, Sat 0707 – 2011.
11 minutes
Please check before you travel.
At all other times use the Eccles service.
a Weekend
Travelcard.
East Didsbury – Shudehill, approximate journey time 31 minutes.
1 hour 22 mins
Rochdale Town Centre – Shudehill, approximate
journey time 51 minutes.
If
you’re travelling with the family, up to three children accompanied
40 minutes
by one or two adults can travel anywhere on the network for a day
with a Family Day Travelcard for just £6.20, or you can get the
most out of a weekend with unlimited travel for just £8.00 with a
Family Weekend Travelcard.
Eligible for concessionary travel?
Children and concessionary pass holders can get great value travel
options on Metrolink.
© TfGM 14-1505/4472–A6–80K–1114
A Metrolink Travel Club ID Card is required as proof of identity to
purchase a 4-weekly or Annual Season Ticket. You can get one from
any of Transport for Greater Manchester’s Travelshops or apply
online at www.metrolink.co.uk
Here are a few good reasons to use
the Metrolink service:
You will need to produce your Season Ticket and Travel
Club ID Cards together when asked to do so by a Metrolink
Passenger Services Representative.
It takes much less time than the equivalent
peak-time journey by road.
Young people aged 11–16 who live or attend school in Greater
Manchester are eligible for an igo pass from Transport for Greater
Manchester. It provides a readily accepted proof of eligibility on all
public transport across Greater Manchester and is valid up to the
31 August following your 16th birthday. If you are aged 11 or over
you must carry proof of your age to pay the child fare. For more
information: igo.tfgm.com
• Accompanied children under 5 travel free.
• Children aged 5–15 inclusive can travel at child fares but proof of
age (igo pass recommended) is required from age 11.
• Holders of concessionary passes for older people* can travel for
free after 9.30am by using their pass to touch in at a yellow smart
reader at the start of their journey and touching out at the end.
Before 9.30am they need to purchase a full-price ticket.
• Holders of concessionary passes for disabled people* can also
travel for free after 9.30am using their pass to touch in and out.
Before 9.30am they need to purchase a concession price ticket.
Ride your bike to the tram
Save time
Save money
If you currently drive into the city centre you’ll
find that, compared to the cost of fuel and parking,
travelling by Metrolink represents great value.
Save hassle
With services running every 12 minutes* to and
from the city centre, your next tram is never far away.
To make it easier to get to your nearest Metrolink stop we have
improved the facilities for bike storage. Bike stands or bike lockers
are available at most stops.
In addition Cycle Hubs at Ashton-under-Lyne, Bury,
Piccadilly Gardens and Rochdale Railway Station stop offer
secure under-cover bike parking: www.tfgm.com/cycling
For the safety and comfort of all our passengers, it is not permitted
to take bikes on the tram, except for fully-covered, folding bikes.
• Holders of concession plus passes for disabled people* can travel
for free at all times, using their pass to touch in and out at the start
and end of every journey.
* Issued by Transport for Greater Manchester
www.metrolink.co.uk
IS CHANGING
Travel Club ID and igo pass
Every 15 minutes outside
the hours of 9am–5.30pm on
Sundays and public holidays
*
Greater Manchester tram network map
250
P+R
ECCLES
Weaste
Langworthy
Ladywell
217
Broadway
P+R
Bowker
Vale
Harbour City
MEDIACITYUK
Crumpsall
Anchorage
P
ALTRINCHAM
Navigation
Road
Exchange Quay
Timperley
81
MANCHESTER
AIRPORT
Sale
P+R
Brooklands
Shadowmoss
Peel Hall
108
Dane
Road
P
Robinswood
Road
Wythenshawe
Town Centre
Stretford
Old
Trafford Bar
Trafford
Barlow Moor Road
St Werburgh’s
Road
300
Benchill
Roundthorn
Crossacres Martinscroft
Moor
Road
Baguley
Northern
Moor
Wythenshawe
Park
Firswood
Chorlton
Sale
Water
Park
DeansgateCastlefield
Withington
CITY ZONE
St Peter’s
Square
Etihad
Campus
New
Islington
EAST
DIDSBURY
Holt
Town
Failsworth
Newton
Heath and
Moston
Shudehill
PICCADILLY
BURY
Radcliffe
Newhey
P
P+R
Monsall
Market
Street
302
P+R
P+R
216
Milnrow
P+R
100
Central
Park
Victoria
Burton Road
West
Didsbury Didsbury
Village
Besses
o’ th’ Barn
P
Derker
270
No trams call
at Victoria
Piccadilly
Gardens
P+R
Whitefield
Queens
Road
CORNBROOK
P
P
Abraham Moss
Pomona
P+R
Prestwich
Heaton
Park
P
Salford Quays
P
369
Clayton
Hall
Velopark
190
P+R
South
Chadderton
Hollinwood
Cemetery
Road
Edge Lane
Oldham
Central
Westwood
Freehold
Audenshaw
Droylsden
200
P+R
Ashton
Moss
P+R
Newbold
Kingsway Rochdale
Business Park Railway
Station
Shaw and Crompton
ROCHDALE
TOWN
CENTRE
P+R
251
Oldham
Mumps
Oldham
King Street
Ashton
West
P+R
ASHTONUNDER-LYNE
195
© Transport for Greater Manchester 2014 14-1485-142651-TRAM
Key
Metrolink tram service
Metrolink lines
Journey time
Extra specific line information
Metrolink stop
Trams run on the Metrolink network from approximately
0600 to 0030 Mondays to Thursdays, with last trams
running later on Fridays and Saturdays. On Sundays,
trams start later and finish earlier in a time range of
approximately 0700 to 2230.
Altrincham – Piccadilly
29 minutes
Mon – Fri 0713 – 2001 Piccadilly to Altrincham,
0711 – 2011 Altrincham to Piccadilly
Bury – Abraham Moss
19 minutes
Mon – Fri 0703 – 2015 Bury to Abraham Moss,
0638 – 1950 Abraham Moss to Bury
Altrincham – Bury
55 minutes
Altrincham – St Peter’s Square, approximate journey time 23 minutes.
Bury – Shudehill, approximate journey time 25 minutes.
Eccles – Ashton-under-Lyne
1 hour 4 mins
Eccles trams call at MediaCityUK Mon – Fri before 0745 and after 2000,
Sat before 0955 and after 1835, Sun all day.
At all other times use the MediaCityUK service.
MediaCityUK – Cornbrook
11 minutes
Mon – Fri 0647 – 2011, Sat 0707 – 2011.
At all other times use the Eccles service.
East Didsbury – Rochdale
Town Centre
1 hour 22 mins
East Didsbury – Shudehill, approximate journey time 31 minutes.
Rochdale Town Centre – Shudehill, approximate
journey time 51 minutes.
Manchester Airport – Cornbrook
40 minutes
Line interchange
Rail interchange
Bus interchange
Trafford Centre bus link
Manchester Airport
Cycle Hub
Membership required
P+R
100
P
Park & Ride
Number of car spaces available
Car Park
Limited spaces available
Details of the specific first and last tram times from each
stop are displayed on the stop platform, or from the
information sources shown on the back of this guide.
Bike stands or bike lockers are available at most stops.
For full details see ‘Stop information’
at www.metrolink.co.uk
METROLINK
IS CHANGING
During improvement work
there may be changes to your
normal service.
Please check before you travel.