MINISTRY OF JUSTICE JOB DESCRIPTION AND SPECIFICATION Job Title: Statistics and Data Capture Specialist Job Grade: SEG 4 Department: Supreme Court Reports to: Director, Justice Reform Implementation Unit THIS DOCUMENT IS VALIDATED AS AN ACCURATE AND TRUE DESCRIPTION OF THE JOB AS SIGNIFIED BELOW _______________________________ Employee ____________________________ Date ________________________________ Head of Department/Division _____________________________ Date ___________________________________ Date received in Human Resource Division ______________________________ Date created/revised 1 I. BACKGROUND The Government of Jamaica (GOJ) has made justice sector reform a national priority and has, on many occasions, emphasized the importance of reforming the country's justice system. Both the Medium-Term Socio-Economic Policy Framework (MTSEPF) 2009-2012 and the Public Service Modernization Vision and Strategy 2002-2012 identify priority objectives related to governance issues including justice reform. At a sector level, the Jamaica Justice System Reform Policy Agenda Framework (2009-2013) identifies costed priorities for reforming justice sector institutions and policies. Another development initiative, managed from the Office of the Prime Minister and called the Public Sector Transformation Programme, aims to support the modernization of several Ministries, Departments and Agencies, including the Ministry of Justice. Transformation of the justice sector is a critical component in the thrust towards Jamaica achieving its broader governance objectives outlined in Jamaica’s Vision 2030, the long-term strategic framework aimed at bringing Jamaica to developed-country status over the next two (2) decades. It is within this context that the Ministry of Justice, through partnership with the Department of Foreign Affairs, Trade and Development (DFATD) has embarked on a programme to transform the Jamaican justice sector. To guide the implementation of this transformation, the Ministry of Justice has established the Justice Undertakings for Social Transformation (JUST) Programme. The Programme’s technical legal advisors are the Department of Justice, Canada and the UNDP is a valued partner in providing Technical Assistance. The Programme’s Intermediate Outcome is “Improved Operational Efficiency and Participation in the Implementation of Justice Reform and Policy Measures”. Contributing to this are the following three (3) Immediate Outcomes: 1. Improved service delivery and management capacity of justice sector institutions - The JUST Programme will provide technical assistance to key justice institutions, with the intent of strengthening the capacity of these institutions to sustain the effective management and ongoing development of the sector. Through the JUST interventions, which will include costed strategic plans and piloted changes in operational practices, the GOJ’s management practices, work processes and human resources will be enhanced. 2 2. Improved capacity of Ministries, Departments and Agencies to develop legislation - The JUST Programme will seek to streamline and improve the legislative drafting process. The Programme will work to strengthen the organization and operations of the Office of the Parliamentary Counsel, which has responsibility for drafting Jamaica’s statutes and other legal instruments. On the input side, policy makers across the GOJ will be brought together to produce templates and guidelines for developing and revising legislative policies and producing drafting instructions. With more consistently detailed drafting instructions, the workflow of legislative drafters will be streamlined away from the iteration of legislative policy and towards a more targeted focus on the drafting process. By introducing drafting tools, templates and capacity-building initiatives, legislative drafters will be better able to consistently produce top-quality statutes and other legal instruments in a timely manner. 3. Improved capacity of communities and civil society organisations to participate in justice reform and promote public order – An effective way to sustain a national commitment to the ongoing improvement of justice sector institutions and policies, is the integration of civil society as active participants in discussions about justice and security policy. The JUST Programme will therefore work with non-government and civil society organisations, including the Jamaican Bar Association, to monitor, analyse and impact justice reform policy. II. RATIONALE The Ministry of Justice is currently in the process of modernizing and reforming the Justice System in Jamaica. As a part of this modernization and reform programme the Ministry would like to develop and implement an effective statistics, data capture and reporting system that can facilitate an integrated approach to information gathering, analysis and policy decision making. The Court System in Jamaica has several components with diverse responsibilities. Currently, data gathering and analysis is done in a segregated manner that leads to inaccurate findings and delayed information both of which adversely affect policy-making. Data collection is also challenging as information has to be retrieved from multiple desks. The lack of intra-system communications results in a vast amount of time being spent gathering information as opposed to 3 analyzing the information gathered. This leads to greater inefficiency in record keeping, data extraction and increased turn-around times for the retrieval of data. There is currently one major network system in operation at the courts, the Judicial Enforcement Management System (JEMS). However, other solutions are being explored and a decision, procurement and implementation undertaken. The Ministry of Justice is therefore seeking to contract a suitably qualified person for the development of a comprehensive system that promotes effective data collection, eliminates data silos and the isolation of information within the courts. III. JOB PURPOSE: The objective of this project is to: Gather baseline statistical data to inform the current state of affairs of the perceived backlog of cases and causes of delay in the courts by December 2014; Develop a transparent, versatile and user friendly advanced statistics, data capture and reporting system that will integrate the information generated by each unit into a centralized meta-network that will enable effective policy development and decisionmaking with specific reference to justice reform and sustainability of outcomes by June 2015; Conduct comprehensive training for existing and potential staff of the courts by October 2015; Facilitate full implementation of the new Management Information System by January 2016. IV. KEY RESPONSIBILITY AREAS Under this Project the incumbent is expected to conduct research, plan initiatives, and implement a modern data gathering, Case and Information Management System for the courts of Jamaica. The outcomes of this project should reflect the creation of an interconnected data collection system that has sector-wide data gathering capabilities, is highly deployable has automatic functionality, and secured protection of all live data. 4 Part I Research/Situation Analysis Phase The incumbent will: a. Conduct desk review of the Jamaica Justice System Reform Policy Agenda Framework, the Jamaica Justice System Reform Task Force Report, as well as, any other documentation provided by the Ministry of Justice or the Courts; b. Develop an appropriate research design to conduct a situation analysis of the Court’s data and statistics case Information Management System to determine the courts current data collection mechanisms and user requirements. The research design should include both qualitative and quantitative methodologies, including: Consultations with key members of stakeholder groups, including but not limited to: o Chief Justice o President of the Court of Appeal o Resident Magistrates and Judges o Court Administrators of the various courts at all levels o Staff of the courts The research should include a review and analysis of the functions of the various units in the court system, the job descriptions of key court personnel as identified by the Chief Justice and identify any gaps in data gathering and management skills; Consultations with key court user groups, such as: o Members of the Legal Fraternity; o Private Sector; o Members of the public attending court, and; o Ministry of Justice. From the research conducted, the Incumbent will also determine: o Strengths and weaknesses of the current system o opportunities for change, and; o threats to effective implementation of the new data management system; 5 Work with the Ministry of Justice’s Management Information Systems (MIS) Unit to review of the JEMS. Part II Design and Development Phase From the research conducted above the Incumbent shall: a. Make recommendations for work flow mapping of processes within the courts and propose amendments to the current structure as required to ensure effective interface for delivery of court services and information sharing with the new Information Management System that will be developed in collaboration with the MIS Unit of the MOJ or other Incumbent; b. In consultation with relevant sector partners, identify universal indicators to be used by the courts that will facilitate effective analysis of the data collected; c. Develop a data collection and analysis system and instruments that will make collecting, analyzing and summarizing data a more reliable and comprehensive process; Part III Implementation Phase (A) d. Assist and advise the Ministry’s MIS Unit or other party on the design and development and/or acquisition of a centralized meta-network system which provides the following features: facilitates court personnel delivering services and case flow management; connects to independent modules per unit in the court system; provide built-in audit trail to keep track of changes made by multiple users who have access to the network database; The ability to import previous information from the current system in use (if any) by the courts without errors, misinformation and without duplicating the data of the current system; The aggregation of qualitative and quantitative statistical information and the breakdown of this data into clear and diverse methods of translation; 6 The ability to track multiple report processes simultaneously, aggregate information by parish, case thematic area, sub-region, sub-focus, etc; The capacity to link sub-thematic areas to multiple items, i.e. the creation of many-to-many relationships between categories/themes (dynamic forms builder); Uploading of attachments in various formats (audio, text, video, image); Search engine function, possibly linked to the web; Safe and secure protection system. Implementation Phase (B) a. The incumbent is expected to present a prototype of the System to the courts and Ministry of Justice through its designated officers and incorporate proposed amendments into the new system; b. Upon incorporation of all amendments and approval of all proposed changes, the incumbent must initiate the pilot testing phase of the project with specific focus placed on reliability and validity of the new system and instruments; c. A comprehensive report on the pilot testing phase must be submitted to the courts along with all proposed changes. Once amendments are incorporated into the new system and it is functioning at a satisfactory level for the courts, training on the system must be conducted with relevant staff members of courts; d. The incumbent will execute a baseline data collection process within the courts, focusing on establishing a definite account of cases in the court system as with particular reference to the types of offences charged, the predominance of the offences, the length of time the cases have been before the Court, the parishes, and age cohort of the accused persons; e. Once approval is obtained for the full implementation of the Information Management System and training is completed, technical support and all necessary system upgrades must also be managed by the Incumbent in partnership with the Ministry’s MIS Unit for a period of at least six (6) months following the full integration of the Information Management System. 7 Part IV The incumbent must develop a comprehensive information and data gathering management system reform document to inform the reform process. This document should incorporate PARTS I, III and IV of this Terms of Reference and should provide for consideration of the factors below: a comprehensive budget covering execution of all reform activities including the research and situational analysis at Part I; guidance for the Development to Implementation Plan Phase inclusive of pilot testing and baseline data collection; a comprehensive Training Plan for existing and potential staff of the courts to fill any gaps identified in their data collection skills as well as impart new skills to use the new Information Management System, and; Transition of responsibilities under the consultancy to the court staff. V. KEY OUTPUT Part I a. Work Plan within five (5) days of employment; b. Comprehensive Report on the results of the research/situational analysis undertaken within forty (40) working days of receiving approval of the Work Plan; Part II c. Report on work flow mapping of processes within the courts and propose amendments, consultation reports and identification of universal indicators should be submitted; d. Development of a data collection and analysis system and instruments that will make collecting, analyzing and summarizing data a more reliable and comprehensive process; Part III Implementation Phase (A) e. Presentation of at least 2 existing meta-network systems which can be acquired or proposed a design of a new system. Each option must be accompanied by a budget; 8 Implementation Phase (B) f. Presentation of the prototype of the meta-networking system to the courts and Ministry of Justice; g. Report on the pilot testing phase of the project inclusive of training plan, and; h. Report on the results of the baseline data collected along with analysis of the data. PART IV 1.1 Comprehensive Information Management System Reform document to guide the reform process. VI. MINIMUM REQUIRED QUALIFICATION AND EXPERIENCE The incumbent should have at least a Bachelors Degree in the Social Sciences with and emphasis on Social Statistics and a minimum of five (5) years experience in the field of statistics and data collection. Required Competencies Demonstrated knowledge of the court and justice systems data collection systems; Demonstrated knowledge of research methods and their use in evidence-based decision making; Experience in preparing reports, opinions or assessments related to the justice sector; Experience in conducting consultations or interviews; Experience in working with International Development Agencies; Excellent command of written and spoken English; Sound understanding of the operation of the Jamaican court system; Creative and solution-oriented. 9
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