The Association of Commerce Educators Singapore presents COMMERCE EDUCATORS CONFERENCE 2014 November 11, 2014 Find us on Facebook at: www.fb.com/aces 2014 11 NOVEMBER 2014 0830-1630hrs GRAND COPTHORNE WATERFRONT HOTEL CHANGING PARADIGMS: GRAND CORPTHORNE RELEVANCE THROUGH THE LEARNER’S LENS WATERFRONT AFTER LUNCH BREAKOUT ACTIVITIES • Accounts Resources @ CPA Australia Office • Backpass to tourist attractions at Sentosa • Hospitality and F & B hands-on training at Hotel Organisers: Speakers Mr Adrin Loi Executive Chairman, Ya Kun International Mr Kevin Cheong Chairman, Association of Singapore Attractions Dr David Zandvliet Assoc. Prof. & Director, Institute for Environmental Learning Simon Fraser University Mr Leslie Sim Regional Director of Training Millenium and Copthorne International Limited Sponsors: CHANGING PARADIGMS : RELEVANCE THORUGH THE LEARNER’S LENS COMMERCE EDUCATORS CONFERENCE 2014 11 NOVEMBER 2014 GRAND COPTHORNE WATERFRONT HOTEL ASSOCIATION OF COMMERCE EDUCATORS SINGAPORE TIME 08:30 09:00 09:15 PROGRAMME Welcome Coffee and Registration Opening Address by President, ACES Keynote : The Learning Environment in Today’s Technology-Rich Classrooms Dr David Zandvliet Associate Professor and Director, Institute for Environmental Learning Simon Fraser University Dr Zandvliet will share ideas about the learning environment in technology-rich classrooms, as well as tips on building a conducive learning environment, which are derived from studies of both the physical 10:00 10:30 and psychosocial classroom environments in computerised settings. Tea Break Plenary Session 1 : Tourism : A Look behind the Scenes Mr Kevin Cheong Chairman Association of Singapore Attractions Mr Kevin Cheong will give insights into the Tourism and Singapore Attractions Industry, as well as how educators can inspire and excite our learners to harness their strengths and discover their potential in 11:00 the tourism related industries. Plenary Session 2 : Qualities and Values of the Entrepreneur Mr Aldrin Loi Executive Chairman Ya Kun International Mr Aldrin Loi will share on the strategies, values and culture of Ya Kun that has brought it from its humble beginnings to the successful brand that it is today. He will also share on the quality, values and 11:30 12:00 12:20 13:30 skills that employers look for in employees Plenary Session 3 : Customer Satisfaction : The Heart of Hospitality Mr Leslie Sim Regional Director of Training Millenium and Copthorne International Limited Mr Leslie Sim will share perspectives on effective ways to ensure quality of customer service level. He will also share insights into the career opportunities in the Hospitality Industry. Hall of Fame Sharing of Best Practices by Schools Lunch Briefing for Concurrent Breakout Sessions 13:45 – 16:30 Concurrent Breakout Sessions Back-of-House Tour to various Accounts Resources @ CPA Attractions @ Sentosa Australia Target group : Target group : EBS / Innovation / Business / Entrepreneurship Educators Principles of Accounts Educators Accounts Teaching Module and Practice set Hospitality and Hands-On Training @ Grand Copthorne Waterfront Target group : EBS / Innovation / Business / Entrepreneurship Educators Transport will be provided to and from Grand Copthorne Mr Andreas Schmidt Waterfront Hotel Accounting as a Life Skill Sponsors: