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ISSUE 11 | MAY/JUNE 2014 | Hancock Lumber Company Presents
YOU KEEP BUILDING, WE’LL TAKE CARE OF THE REST
Building season is in full swing and we know every minute on
the jobsite matters. Count on Hancock Lumber as your building materials supplier to work smarter for you, ensuring our
team is as efficient as possible to get product on your site,
when you need it, all while keeping you in the communication
loop!
SNEAK PEEK THIS ISSUE:
BUILDER EVENTS. This summer is
packed with exciting vendor sponsored events. Look inside to learn how
you can win a jobsite BBQ for you and
your crew from Famous Dave’s BBQ!
Thank you for working with us and seeing the value in this
collaborative partnership that lets us plan ahead to save time
& energy! We truly believe that through planning and communication we can keep getting better together!
Check out the new TV commercial we produced that captures the essence of our partnership and explains our top builder priorities:
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MARKET WATCH. Learn how transportation issues are affecting the
building industry and how our product
management team keeps watch.
ORDER ACCURACY. Getting it right the first time is a top priority and we take that very seriously. We record and monitor every IT’S
order to TIME
track on-time
in-full ORGANIZED!
status, with a concenTOandGET
trated focus on credits. We like to think of credits as “rework” – more paperwork, more jobsite
interruptions, just unnecessary time and energy spent versus getting it right the first time.
ON-TIME DELIVERIES. From the moment your order is placed, you are able to track its status
when logged into WebTrack. When a special order product arrives in our yard, you are immediately notified of its arrival through our Special Order Notification System that triggers an
email sent to you. Upon receiving your product, our Logistics Manager will schedule the order
to ship to your jobsite and you will receive an advanced shipment communication indicating
the day, the time zone and what products will arrive. When our drivers are en route to the
jobsite, they will call ahead to give you a heads up on their timing so you can prepare the
jobsite and crew for the delivery.
IN-FULL DELIVERIES. With our teamwork and communication systems in place, have confidence that the product you ordered will arrive in full to your job when you expect it. Advanced
Shipment Notification provides you with the opportunity to flag anything or change your order
before it’s loaded for delivery. Thank you for your participation in reviewing your Advanced
Shipment Notifications!
COMMUNICATION. We work hard to create a dialogue on key topics, informing you each
step of the way. Builders are the core of what we do and why we exist. Whether through our
online WebTrack system that gives you 24/7 account access to orders, invoices, statements,
credits, pricing and quotes or through our notification tools designed to communicate with
you throughout the order cycle, know that we are on your team and here to service you!
Thank you for your business!
Erin Plummer
Marketing & Communications Director
[email protected]
CONTINUING EDUCATION. Hancock
Lumber places high importance on
employee training and development.
Learn more about what we’ve been
up to in an effort to keep up with this
growing and ever-changing industry.
NEW PRODUCTS & PROMOTIONS.
Learn about new products that caught
our employees’ eyes at the Emery Waterhouse hardware show. And, don’t
miss our current promotions!
UNDERSTANDING E-SERIES.
There are so many benefits to Andersen’s E-Series windows and doors,
we thought it was time to revisit all the
features that make it the best choice
for your next project!
SPONSORED BY:
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THE
MARKET WATCH UPDATES
From Hancock Lumber’s Retail Operations Center
HANCOCK TAKE OFFS/ESTIMATES. Hancock material take offs increase 29% January – April YTD vs January – April 2013.
Our estimating team reports a significant increase in activity, processing nearly 30% more material estimates year over year
through the end of April.
PRICE INCREASES RULE WITH MANUFACTURES ANNOUNCING THE FOLLOWING PRICE HIKES:
1.] TimberTech Products, effective June 1st
(Reliabord = 1.8%, Twin Finish = 1.7%, XLM Natural = 2%, XLM Tropical = 1%, Evolutions Terrain = 2.1%, Evolutions Natural = 5.9%,
Evolutions Tropical = 5.2%, Railings = 2.3%, Accessories = 2.3% )
2.] Engineered Wood Products, effective July 15th
3.] Poplar Boards; 2 increases since January 1st
(LVL’s 5%- I-Beams 5% - Anthony Power Beam Products-8%)
Substitute Poplar with Hancock Pine for
a lower priced, high-quality substitute!
(Two increases, each increase was 5-7 % for a total of 10-14%)
TRANSPORTATION ISSUES. Across the country, there is an acute shortage of trucks and truck drivers. Some loads are taking up
to 3 weeks to ship from the manufacturers’ facilities. Also, there is a rail car shortage. Although transportation is getting better,
it has a long way to go before it gets to where it needs to be. Planning ahead is critical!
PRODUCT AVAILABILITY FROM MANUFACTURERS. Procurement issues are occurring for the following product lines:
1.] Rustic Cedar clapboards
2.] Northeastern White Cedar Green RR shingles
3.] Poplar boards
4.] TimberTech composite decking
5.] Exterior primed trim boards
Our product managers report they’ve seen more product shortages from manufacturers in the last few months than they’ve
seen in quite a few years. After a very long winter, manufacturing is struggling to keep up with the demand. Builders, please
work with us to plan ahead and talk with your account managers about your jobsite needs and what products will be
used. We want to keep you building and not have you lose valuable time completing your projects, waiting on manufacturers’
product availability.
Features:
• Includes extension pole and short adaptor
for long (42”) or short version (21”)
• Fast change option allows for quick
change over to different screw sizes
(1” to 3”)
• Turn and lock countersink feature makes
dialing in countersink easier than ever,
adjusts 1/64” at a click
P13KUE
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Applications:
• Decking and railing
• Drywall to wood or steel
• Roof tile
PRODUCT SPOTLIGHT: GARAGE PACKAGES
Panelized or Stick Built, Our Packages Make It Easy To Budget & Build
Hancock Lumber garage packages are available panelized or
with traditional stick-built construction. Like house packages,
panelized garages come complete with pre-built walls and roof
trusses to save time and labor.
A.
9,299
$
#198905
B.
A.] The Pleasant - 24’ x 24’ 2-Bay
B.] The Saddleback - 24’ x 36’ 3-Bay
C.] The Katahdin - 28’ x 28’ 2-Bay
D.] The Cadillac - 26’ x 40’ 3-Bay
E.] The Sugarloaf - 28’ x 36’ 2-Bay w/stairs
See complete package specs, plans and elevations online:
HancockLumber.com/Garages
11,999
$
#198875
IT’S TIME TO GET ORGANIZED!
25
%
C.
OFF
13,500
$
#198885
Organized Living is offering 25% off
all freedomRail® garage and activity
organization products! Watch the video
below for great ideas on how to make
that garage space work more efficiently for you or your homeowner!
D.
17,500
$
#198915
E.
20,500
$
#198925
Garage package prices do not include tax. Prices shown are for stick built option only.
Ask your local Kitchen Designer or Project Pro about how to get
started with the freedomRail® garage organization systems!
ISSUE 11 | MAY/JUNE 2014 | HANCOCK LUMBER COMPANY | THE BUILDER BUZZ
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The Andersen® Architectural Collection is an
industry-leading, innovative approach to windows
and doors that’s based not on the type of window or
door, but rather on the style of home you’re creating.
Whether you want to push a deﬁned style to its
limits or design a style all your own, E-Series/Eagle®
windows and doors from the Architectural Collection
bring that vision to life.
Unlimited possibilities.
With E-Series/Eagle windows and doors, the home you’ve always imagined can be more than a
dream. More than a vision. It can be a reality.
dUraBle
• Madewithheavy-gauge,extrudedaluminum-cladwoodsashandframe
• Thickcladdingoffersgreaterstructuralcapabilitiesthanthinner,roll-formaluminum
• Baked-on,siliconepolyesterenamelexteriorsoffervirtuallymaintenance-freeperformance
anddurability
enerGy-efficient
• MostE-Series/EaglewindowsanddoorsmeetENERGYSTAR®Version5.0performancecriteria
• ChoosefromavarietyofglassoptionsincludingSmartSun™glass,tripleinsulatedglass,i81
glasscoatingoptionsandmore
BeaUtifUl
• Choosefrom50exteriorcolorsatnoadditionalcharge,selectoneofouranodizedfinishesor
createacustomcolor
• Selectfromavarietyofwoodspeciesandinteriorfinishes
• Choosefromavarietyofhardware,dividedlightanddecorativeglassoptions,andmore
To learn more, go to e a gl ewin d ow.c o m.
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e-series/ eagle®
the architectural collection
WindoW & door types
50 exterior color options
• Eagle®Axiom®11casementwindows
• EagleAxiomFrench
casementwindows
• EagleAxiom11
CUSTOM SIZES
awningwindows
• Push-outcasementandawningwindows
• Talon®double-hungwindows
• TalonRetroFitdouble-hungwindows
• Double-hungreplacementsashkits
• Bowandbaywindows
• Slide-bywindows
• Auxiliarywindows
• Ascent®hingeddoors
• Ascentslidingdoors
• Andersen®entranceways
Colony White
Black
Dark Ash
Yorktown Pewter
Smokey Gray
Harbor Mist
Gray Flannel
Sandstone
Elephant
Pebble Tan
Mystic Gray
Balsa White
Antique White
Linen
Maple Syrup
Harvest Gold
Butterscotch
Carmel
Bourbon
Hot Chocolate
Cappuccino
Coffee Bean
Chocolate Chip
Pink Chablis
Clay Canyon
Cardinal
Bing Cherry
Fire Engine Red
Cinnamon Toast
Acorn
Sierra Bronze
Moss
Olive
Sage
Slate
Forest Green
Mallard Green
Billiard Green
Patina
Spearmint
Aquamarine
Moody Blue
Stormy Blue
Watercolor Blue
Caribbean Blue
Blue Mist
Country Blue
Blue Denim
Sky Blue
Black
Light Bronze
Medium Bronze
Dark Bronze
Traditional Cherry
options & accessories
• Energy-efficient
anddecorativeglassoptions
• HarborMaster®systemsfor
coastalapplications
• Varietyofdividedlightstylesandsizes
• Blindsorshadesbetweentheglass
• Beautifulhardware
• Exteriortrimoptions
• VeriLock™integratedsecuritysensors
Abalone
exterior anodized finish options
Clear Anodized
Champagne
Copper
interior options
interior finishes
Wood species
Pine
Mixed Grain Fir
Oak
Maple
Alder
White
Wheat
Autumn Oak
Golden Hickory
Fruitwood
Hickory
African
Mahogany
Vertical Grain
Fir
Walnut
Cherry
Dark Oak
Mahogany
Glacier White
Basecoat
Frost Basecoat
Clear
Polyurethane
Printinglimitationspreventexactcolorduplication.Seeyourlocalsupplierforactualcolorsamples.
Naturallyoccurringvariationsingrain,colorandtextureofwoodmakeeachwindowoneofakind.
“ENERGYSTAR”isaregisteredtrademarkoftheU.S.EnvironmentalProtectionAgency.AndersenCorporation
anditssubsidiary,EagleWindow&Door,earnedthe2012ENERGYSTAR®SustainedExcellenceAward.
“Andersen”andallothermarkswheredenotedaretrademarksofAndersenCorporationanditssubsidiary,
EagleWindow&DoorManufacturing,Inc.©2012AndersenCorporation.Allrightsreserved.
For more information visit eaglewindow.com.
123 Street Address
Line 2 Address
Town Name
(519) 123 4567
Website
ISSUE 11 | MAY/JUNE 2014 | HANCOCK LUMBER COMPANY | THE BUILDER BUZZ
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CONTINUING EDUCATION FOR EMPLOYEES
Building Knowledge & Staying up on the Latest Building Trends & Materials
Hancock Lumber places a high level of importance on employee training and development. Staying informed of new
products and building codes helps ensure we have the industry’s most knowledgeable people on team Hancock. Here’s
what we’ve been up to:
COMPASS - Personal Development Center
Launched for Retail Employees:
Continuous learning is something we value and encourage for our employees and customers. Because
it is a top priority for us and we know having knowledgeable employees adds value to your business, we
have created a tool to help us manage and track employee training! COMPASS is our personal development center we launched internally to track training
and development. Retail team members have been
using the tool since late January, logging their training, putting goals down in writing, and checking in on
those with their managers.
E-SERIES EMPLOYEE TRAINING IN DUBUQUE, IA. Hancock flew a team of six employees
to Dubuque, Iowa for 4-days of intense Andersen E-SERIES product training. Here’s what a
few of the employees recounted from the training adventure:
“I am really excited to learn more about Andersen E-SERIES and the way they are going to
be integrating with Andersen. It was also helpful to get a better, in-depth base knowledge
of the product so that I can be more helpful in answering questions that may arise.”
- Angela, Inside Sales Support, Bridgton
“Some of the top take aways from this training trip include: Andersen E-SERIES makes a high quality Commercial Door, E-SERIES is a historically approved window and there is an abundance of accessories, everything from shades and blinds.” - Greg, Account Manager, Yarmouth
“This trip helped solidify just how much I already knew about the Andersen E-SERIES product line, so this was more of a confidence builder
for me. There were details that I got more clarification on which was helpful as well. And I finally know what a step jamb is!”
- Heidi, Operations Manager, Home Again by Hancock Lumber
DRIVERS SAFETY TRAINING. Safety is a top priority at Hancock Lumber. People are our most valuable
resource and we take that seriously. Through continuous education and sessions, we ensure people are
properly trained and aware of the current laws and regulations. Whether driving a boom, moffit or box
truck, we have all drivers regularly undergo training. Earlier this year, our safety director, Gregg Speed,
coordinated a training for all Hancock drivers that was presented by Maine State Trooper CPL Chuck
Granger. The afternoon of training covered proper truck check and vehicle knowledge, making sure
drivers understand the nuances of each particular truck he drives. Every vehicle responds differently,
especially when you are constantly adjusting weight loads. Other relevant topics such as distracted driving were covered, all to reinforce our goal of TARGET ZERO for injuries. We want to keep our roads safe!
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UPCOMING SUMMER EVENTS
Watch for Jobsite & Store BBQ’s, Vendor Demos and Training
CATERED BY FAMOUS DAVE’S BBQ. Check at the store or go online at
HancockLumber.com for a complete schedule of BBQ dates and times.
The Famous Dave’s truck will be dropping off amazing BBQ at Hancock
locations on Thursdays starting June 5th!
Hancock Lumber will also provide catered jobsite BBQ’s throughout the
summer, so make sure to let your Account Manager or local store know
and you will be entered into our weekly drawing, so be on the look out
for the BBQ truck rolling up to your jobsite this summer!
HITACHI NAIL AND TOOL EVENTS SCHEDULE
Join us for this great event featuring NEW
Hitachi products with demos on-site!
10am - 2pm
BBQ lunch served at noon!
6/25 in Brunswick and 6/26 in Yarmouth
ISSUE 11 | MAY/JUNE 2014 | HANCOCK LUMBER COMPANY | THE BUILDER BUZZ
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BETHEL
BRIDGTON
BRUNSWICK
CASCO
DAMARISCOTTA
KENNEBUNK
PITTSFIELD
NORTH CONWAY
WINDHAM
YARMOUTH
SOUTH PORTLAND
P.O. Box 299 | Casco, Maine 04015
Access current and past editions of the Builder Buzz online: www.HancockLumber.com/retail/BuilderBuzz
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