EDUCATION SUPPORT SPECIALIST II #00033 DESCRIPTION: The Education Support Specialist II assists the Academic Counseling staff by performing general office administrative duties to support the mission and responsibilities of Student Services. The person in this position has extensive contact with students and the general public related to the admissions process, student records, and registration. This position provides courteous and efficient service and information to students, parents, college personnel, and the general public. Additionally, this position is responsible for all Trade Act and Workforce Investment Act recipients and is the liaison for the Virginia Employment Commission and Workforce Career Centers. QUALIFICATIONS: Minimum of an associate’s degree required in a business or related field, with a bachelor’s degree preferred; previous administrative office experience, preferably in an educational environment; proficiency in Microsoft Office (Word, Excel, and PowerPoint) and Oracle Student Information System required. Must provide exceptional customer service at all times, have excellent written and oral communication skills, and be able to maintain confidentiality. APPLICATION PROCESS: Apply online at https://jobs.agencies.virginia.gov or submit a State of Virginia Application for Employment (DHRM Form 10-012 can be found at http://www.dcc.vccs.edu/forms/stateapplication.pdf); and send letter of application, resume, contact information for three (3) current professional references, and unofficial college transcripts to: Human Resources Danville Community College 1008 South Main Street Danville, VA 24541-4004 Telephone: (434) 797-8477 Fax: (434) 797-8509 [email protected] Complete application packets must be received by 5:00 pm on November 25, 2014. Danville Community College promotes and maintains educational and employment opportunities without regard to race, color, sex, ethnicity, religion, gender, age (except when age is a bona fide occupational qualification), disability, national origin, or other non-merit factors. Danville Community College prohibits sexual harassment including sexual violence. Employment will be contingent upon the results of a background check.