COOK COUNTY INTEGRATED CRIMINAL JUSTICE INFORMATION SYSTEM Volume I, Issue 2 October/November 2014 CCICJIS CHANGE MANAGEMENT JOURNAL In This Issue IOS User Acceptance Testing Plan 2 BUS to Deliver Info 2 Integration to Criminal Justice System IJIS Commends CCICJIS 3 on Info Sharing Efforts Cook County Criminal Division judges participate in an Interactive Orders System (IOS) Judicial Business Review Session. Pictured (left to right) are: Judge Joseph Kazmierski, Judge Thaddeus Wilson, Judge Neera Walsh (background) and Judge Dennis Porter. Clerk’s Office staff (back row) joining the judges are: John Biga, Chief Deputy Clerk, Criminal Division, Lisa Dowdell, Chief Deputy Clerk, eData & Web Applications, and Cathy Sink, MIS manager. Photos by Karen Landon CCICJIS Chairman Dorothy Brown Clerk of the Circuit Court of Cook County CCICJIS Subcommittee Chairs OPERATIONS & POLICY Robert McInerney, Executive Director, Strategic Technology Development, Cook County Sheriff TECHNOLOGICAL STRATEGY Bridget Dancy, Chief Information Officer, Clerk of the Circuit Court of Cook County FUNDING STRATEGY Mary Jo Horace, Deputy Chief Information Officer, Cook County Bureau of Technology CHANGE MANAGEMENT Douglas MacClean, Deputy Director, Information Systems, Cook County State’s Attorney IOS Project in Component-Based Testing Phase The development of the Interactive Operating System (IOS) is currently in the User Acceptance Testing (UAT) phase of both the business rules engine by the judiciary, and the Fines, Fees & Costs (FCC) component by the Clerk’s Office’s Legal and Finance Departments and the State’s Attorney’s Office. It’s all part of the component-based testing strategy of the IOS project, according to Devi Annamalai, Deputy Chief Information Officer for the Office of the Clerk of the Circuit Court. “As one part of the sysJohn Biga, Chief Deputy Clerk, Criminal Division, Clerk of the tem feeds into another, serial testing Circuit Court of Cook County, explains an IOS feature to (left helps developers to focus and have each to right) Cook County criminal court Judges Kazmierski, Wilson part tested and ready,” Annamalai said. and Porter. Testers provide feedback to the system developers on “the priority of issues,” which costs, and saving and publishing a Court Order range from critical needs to desirable features are some of the features that will be thoroughly to simply nice to have items to purely cosmetic tested as the system is built. suggestions. The segmented testing allows for additional modifications to made to earlier User Acceptance Testing Plan for IOS segments, while the development of latter segThe dates for UAT are outlined in the table on ments continues. page 2. segment 1 testing began on Oct. 27 Currently there are four UAT segments for IOS and all testing is expected to be completed by planned. Setting up and managing a session, Nov. 20, 2014. querying a case, calculating fines, fees and Continued on page 2. Page 2 User Acceptance Testing Plan for IOS Event Name UAT Segment 1 Walkthrough ( training to test) UAT Segment 1 Testing UAT Segment 1 Sign-off UAT Segment 2 Walkthrough (overview) UAT Segment 2 Testing Disposition Conversion Four-digit codes ACTIVE on Mainframe UAT Segment 2 Sign-off UAT Segment 3 Walkthrough UAT Segment 3 Testing UAT Segment 3 Sign-off UAT Segment 4 Walkthrough UAT Segment 4 Testing UAT Segment Sign-off Go-No-Go for Parallel Pilot Start 27-Oct-2014 27-Oct-2014 3-Nov-2014 3-Nov-2014 3-Nov-2014 8-Nov-2014 10-Nov-2014 10-Nov-2014 10-Nov-2014 10-Nov-2014 17-Nov-2014 17-Nov-2014 17-Nov-2014 20-Nov-2014 21-Nov-2014 Finish 27-Oct-2014 31-Oct-2014 3-Nov-2014 3-Nov-2014 7-Nov-2014 9-Nov-2014 10-Nov-2014 10-Nov-2014 10-Nov-2014 15-Nov-2014 17-Nov-2014 17-Nov-2014 20-Nov-2014 20-Nov-2014 21-Nov-2014 Scheduled dates for the four segments of User Acceptance Testing (UAT) for the Interactive Orders System (IOS). Continued from page 1. UAT “Walkthroughs” are sessions in which the users are trained in how to test their particular segment, according to Bridget Dancy, Chief Information Officer for the Office of the Clerk of the Circuit Court. Walkthroughs will be conducted via webinar or in-person or group sessions, and will last no longer than one hour. The users will also be instructed on where to go to test the particular segment on the web-based testing application. Scripts at the testing site explain to the users the steps to take to complete a test. Questions such as: “Can I set up a session?”; “Can I rearrange my case list?”; and “Can I query for a case?” will be considered by the testers, who will, in turn, submit any issues with the system to the developers at the end of the test ses- sions. The issues will be resolved the next day and testing will move on to the next step, said Dancy. The participants in UAT Segment 1 are: Judges, Court Clerks, and the Offices of the State’s Attorney and Public Defender; in UAT Segment 2: Judges, and the Offices of the State’s Attorney and Public Defender; in UAT Segment 3: Judges, and the Offices of the State’s Attorney and Public Defender; and UAT Segment 4: Court Clerk and MIS. An IOS Parallel Pilot program, when the current system and the new IOS will run simultaneously, is tentatively scheduled to begin the end of November and run through the beginning of January 2015. “BUS” to Deliver Info Integration to Criminal Justice System All criminal justice agencies keep records and information about individuals who have or may have committed crimes. These records should state the law and facts accurately and completely and should be exchanged between criminal justice agencies in a timely manner. That is the goal of an integrated criminal justice system. For integration to occur, criminal justice agencies must agree on the type of information that should be shared, and build a technical infrastructure that supports electronic information exchanges. The Cook County Bureau of Technology (BOT) has just released a Request for Proposal (RFP) for an Enterprise Service Bus (ESB) that would allow criminal justice agencies to exchange information without concern about differences between underlying platforms, software architectures, and/or network protocols. The BUS will ensure the delivery of data information even when some systems or networks go off-line from time to time. It will re-route, log, and enrich information without requiring applications to be rewritten. According to IBM, “ESB is not a new software product – it’s a new way of looking at how to integrate applications, coordinate resources, and manipulate information.” Currently CCICJIS agencies have 54 point-topoint connections, specifically, agencies that connect directly to each other to share data. The BUS is expected to be implemented in the summer of 2015. Page 3 IJIS Institute Commends CCICJIS Committee on Aggressive Efforts towards Information Sharing The Cook County Integrated Criminal Justice Information Systems (CCICJIS) Committee is roundly praised for its “aggressive” efforts to develop an integrated criminal justice information technology strategy in the Technology Assistance Engagement Report released by the Integrated Justice Information Systems Institute (IJIS) in July 2014. In the report, IJIS, an agency of the Bureau of Justice Assistance, U.S. Department of Justice, also commends the CCICJIS Committee for embracing information sharing as a key objective for the coming years, and notes that the Illinois Criminal Justice Information Authority (ICJIA) is “very interested in having Cook County make solid progress in its CCICJIS project given the County’s major impact on all Illinois CJIS agencies.” “Strategic issues and decisions outlined in the [CCICJIS] plans[s] are still applicable in 2014.” IJIS Technology Assistance Engagement Report Specifically, the report highlights the CCICJIS Committee for its leadership and direction, expressly recognizing CCICJIS Chair, Hon. Dorothy Brown, Clerk of the Circuit Court of Cook County, and the CCICJIS Sub-Committee Chairs: Bridget Dancy, Chief Information Officer, Clerk of the Circuit Court of Cook County; Robert McInerney, Chief Information Officer, Cook County Sheriff; Douglas MacClean, Deputy Director Information Systems, Cook County State’s Attorney; and Mary Jo Horace, Deputy Chief Information Officer, Cook County Bureau of Technology. “I thank Chief Judge Timothy Evans and his Chief Information Officer Mike Carroll, President Toni Preckwinkle and her Deputy Chief Information Officer Mary Jo Horace, and the other local and state agencies, especially the Illinois Criminal Justice Information Authority (ICJIA), for their contributions over the years,” noted Chairman Brown. For over ten years, the CCICJIS Committee has sought to develop an Integrated Criminal Justice Information System capability for county-wide use to improve public safety and protect civil liberties of the citizens of Cook County. In furtherance of that goal, in February 2014, the CCICJIS Committee requested the IJIS Institute to review Cook County’s current readiness to embark on a comprehensive and effective integrated justice enterprise that embraces the technological advances of today, and provide guidance on best practices. The IJIS Institute dispatched a Technical Assistance (TA) Team to Chicago on May 5-7, 2014, to perform a site visit and conduct meetings with key County management, operational, and technical staff, including members of five participating departments within the County’s criminal justice system: the Office of the Clerk of the Circuit Court, the State’s Attorney Office, the Public Defender’s Office, Cook County Sheriff, and Office of Chief Judge as well as the representatives of the Illinois State Police, the Chicago Police Department, and the Cook County Bureau of Technology. The outcome of the meetings is the Technology Assistance Engagement Report, which provides both short-term and long-term recommendations to the CCICJIS Committee, addressing major needs and concerns identified by the TA Team, organized in three areas: Policy and Governance, Business Process and Operations, and Systems and Technology. The report cites two documents produced by CCICJIS, the 2003 Strategic Plan and the 2007 Detailed Plan of Action, noting that the comprehensive nature of both plans is impressive. Allowing that parts of both plans need to be updated to reflect recent regulatory and policy changes and the growth of technology, the TA Team determines that “strategic issues and decisions outlined in the plan[s] are still applicable in 2014.” “I am very inspired by the findings in the Technology Assistance Engagement Report,” Continued on page 4. CCICJIS CHANGE MANAGEMENT JOURNAL Justice Agency Applauds CCICJIS Work CONTACT INFORMATION: Continued from page 3. Hon. Dorothy Brown Clerk of the Circuit Court of Cook County Chair, CCICJIS Committee 50 W. Washington, Room 1001 Chicago, IL 60602 Phone: 312-603-5030 Fax: 312-603-4557 E-mail: [email protected] CCICJIS Cook County Integrated Criminal Justice Information System said Chairman Brown. “After advocating for integrated justice information sharing for more than ten years, and being devoted to establishing and developing the CCICJIS Committee and its initiatives, it is gratifying to have all of the work validated by the IJIS Institute. Also, I am motivated to apply the suggested recommendations towards the reinvigoration of CCICJIS projects, and am grateful to the IJIS Institute for its assistance in clearly defining a path towards achieving sustainable integrated criminal justice information system goals for Cook County agencies as a whole.”
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