1. business and industrial
2. energy
3. natural gas

You are receiving
this brochure because
you live or work near
production operations
or a natural gas or
petroleum pipeline or
right-of-way.
IMPORTANT SAFETY
INFORMATION
FOR YOU AND YOUR FAMILY ABOUT
PIPELINES IN YOUR COMMUNITY.
DEAR NEIGHBOR:
You are receiving this brochure because you live or work near production operations or a
natural gas or petroleum pipeline or right-of-way. This brochure contains information that
will help you identify pipeline facilities, prevent damage to pipelines, and recognize and
protect yourself and respond to a production or pipeline related emergency.
Quicksilver Resources, Inc. and it subsidiaries are engaged in the development,
production and transportation of natural gas, natural gas liquids, and oil throughout
North America.
Millions of miles of pipelines are used to move energy resources from areas of production
to consumers. Pipelines are the most efficient, economical, and safest method of
transporting our nation’s energy resources.
As our neighbor, and a consumer of energy resources, we need your help to ensure the
integrity and safety of pipeline operations.
If you have any questions or concerns relating to the information found here, or you need
to report an emergency, please contact us 24 hours a day at: 866-420-5396.
Contact Quicksilver:
Or visit:
Other Resources:
For General Questions ................................ (817) 665-5000
In an Emergency......................................... (866) 420-5396
www.qrinc.com/safety
www.pipeline101.com
www.pipelineawareness.org
www.phmsa.dot.gov
Barnett Shale Energy Education Council.............. www.bseec.org
National Pipeline Mapping System ... www.npms.phmsa.dot.gov
In an Emergency - 911
PRODUCTION SAFETY
Quicksilver is engaged in activities related to the
discovery, production, and gathering of natural
gas. These activities include the extraction of natural
gas from deep below the surface of the ground.
Once produced, the gas is treated and processed to
remove any impurities, and then transported to the
marketplace for use
in manufacturing or
“Quicksilver
consumption by
end users.
is dedicated
The drilling process
and equipment can
be tempting to watch
or climb on, but
can be extremely
hazardous to those
who are not properly
trained. Active
production sites are
secure areas and
should never be
approached or entered.
to responsibly
exploring
and drilling
for natural
resources to
ensure America’s
future energy
needs are met.”
Quicksilver representatives visit active production
facilities frequently to monitor operating wells and
observe and maintain piping and equipment that help
ensure the normal and safe operation of each facility.
Production sites are outfitted with equipment,
including relief devices, which will shut down the
production facility if abnormal working conditions
occur. Relief devices can release gas into the
atmosphere to address a potential safety concern or
operational issue. This can result in a noise similar to
a whooshing sound and a controlled burning of gas.
Quicksilver is dedicated to responsibly exploring and
drilling for natural resources to ensure America’s
future energy needs are met.
If an emergency occurs at or near a production area,
call 911. Do not enter the area or attempt to provide
help. Our employees and local emergency responders
are trained to safely respond in the event of an incident.
CALL
BEFORE YOU DIG!
Even installing a mail box, privacy
fence, flagpole or storage building
could pose a hazard within the right-ofway. Before you dig, drill, blast or move
any earth near a pipeline, contact your local
one-call center by dialing 811. This call and
service is provided at no charge to you and is
required by law.
4 SIMPLE STEPS TO DIGGING SAFELY
1 Contact your state’s one-call center by dialing 811
at least 48 hours (not including weekends or holidays)
before you want to dig.
2 Wait for facility owners to mark their underground
facilities using paint, flags and/or stakes.
3 Confirm that all facilities have been marked. If you
know or believe that facilities have not been properly
marked, you must make another call to the one-call
center before beginning any excavation work.
4 Use caution near underground facilities. Obey safe
excavating practices and state laws.
PIPELINE DAMAGE
If you damage a pipeline while excavating,
please notify Quicksilver personnel immediately
at (866) 420-5396. While the damage could only
appear minor, a gouge, scrape, dent or crease to
the pipe or coating could harm the integrity of the
pipeline and cause a future break or leak.
In Texas, any person planning to excavate must
follow requirements found in Chapter 18 of the
Railroad Commission Rules. To learn what is
required, visit: www.qrinc.com/safety/
TXdamageprevention.
PIPELINE MARKERS
Pipelines are buried in areas called rights-of-way. Pipeline markers are used to
designate the general route of the pipeline. Markers can also be found where a
pipeline crosses a street or railroad, emerges from the earth, or in waterways.
Be aware: Pipeline markers will not designate the exact location, depth or
number of pipelines in the area.
MARKERS COME IN
DIFFERENT SHAPES AND SIZES,
BUT WILL ALWAYS:
IDENTIFY MATERIAL BEING
TRANSPORTED AND THE EXISTENCE
OF THE RIGHT-OF-WAY
HAVE THE WORD
“WARNING,”
“DANGER,” OR
“CAUTION” IN
HIGHLY VISIBLE,
BRIGHT COLORS
NATURAL
GAS PIPELINE
BEFORE DIGGING OR IN AN EMERGENCY
CALL
866-420-5396
QUICKSILVER RESOURCES INC.
PROVIDE A
NUMBER TO
REACH THE
COMPANY IN
THE EVENT OF AN
EMERGENCY
24 HOURS A DAY,
7 DAYS A WEEK
PROVIDE THE
NAME OF
THE PIPELINE
COMPANY
LEAK RECOGNITION
AND RESPONSE
Because of the extensive measures taken by Quicksilver and other pipeline
companies to prevent pipeline leaks, accidents are rare. The most frequent
causes of pipeline failures are third party excavation and corrosion.
The consequences of a pipeline incident will vary depending on the
product being transported, the amount of the product lost, and the area
in which the accident occurs.
As our neighbor, it is important for you to be able to recognize the signs
of a potential pipeline incident and know how to respond. Use your
senses to recognize a potential pipeline emergency:
Do you SEE:
Do you SMELL:
•
•
•
•
•
•
Persistent bubbling in standing water
Discolored vegetation
A dense cloud or fog
Slight mist of ice
Unexplained frozen ground near a pipeline
Fire or explosion
• Strange or unusual odor similar to petrochemicals
or rotten eggs
Do you hear: • Unusual noises or a hissing or roaring sound
Actions to take if you suspect a pipeline leak or rupture:
Do the
following:
• Abandon any equipment in its current operational state
• Leave the area on foot immediately
• Move in an upwind/crosswind direction away
from the incident
• Once in a safe place, call 911 and the pipeline operator
• Warn others to stay away
• Create any sources of ignition, such as heat or sparks
Do Not
• Start a car, turn off any switches or light a cigarette
• Attempt to turn any pipeline valves
do any of • Use a phone or cell phone while near the suspected leak
the following: • Walk or drive into or near a vapor cloud
• Touch the escaping liquid or gas
• Attempt to extinguish or control a fire