myLearningPointe™ where learning points to knowledge The Opportunity Netsmart’s myLearningPointe, helps organizations access the information and tools their employees need for success ©2014 Netsmart myLearningPointe™ where learning points to knowledge One of the greatest challenges any organization faces is acquiring and then retaining quality employees. Unengaged employees have unproductive mindsets and are more likely to leave their organizations, even for a small pay increase. When employees leave their jobs for other opportunities, they abandon difficult-to-fill roles. Today, many organizations suffer from a “skill supply chain” challenge, meaning there are not enough qualified or quality employees to fill the positions with the greatest demand. One way organizations can continue to ensure their employees grow with their organization is to provide them with opportunities for professional development. A 2012 study by the Society for Human Resource Management found 86 percent of employees consider an organization’s commitment to professional development “very important” or “important.” Online learning, otherwise known as eLearning, is an excellent opportunity for companies to keep training costs down while still offering exceptional professional development – leadership and skills development – courses. eLearning: A History Distance learning capabilities have exploded in the last decade, but eLearning as a concept has been around for more than 20 years. The first electronic learning leveraged pre-loaded training software, which was either downloaded onto an employee’s personal computer or stored on a shared machine in the office. The main challenges with this type of training were price and accessibility. Stand-alone software came with a hefty price tag and was difficult to distribute. Additionally, it could not be easily updated. Stand-alone software evolved into use of CD-ROMs loaded with learning content. These were easier to share, but still expensive to create. And, they were difficult to update as industry standards and best practices changed. Eventually, professional development moved to the World Wide Web. The web offered the ability for all employees in an organization to connect to the same portal and engage in training opportunities. This drove down costs, increased accessibility and allowed for these trainings to be updated more regularly. The challenge with the first phase of web-based learning, however, was that it tended to be primitive in its sophistication and therefore less-than-engaging. More importantly, learner engagement and outcomes were not trackable, posing significant compliance issues. Today, organizations can choose to utilize a Learning Management System (LMS), which has brought together many of the earlier eLearning components to offer a unique, blended learning environment. Top LMSs work with industry experts to produce a broad range of relevant content, which can be saved and accessed at any time. The technology allows classes to be easily updated, added to and/or expanded. It also enables as many learners as desired to log on at the same time and learn about a particular subject. Additionally, to ensure learner engagement, LMSs help increase and manage training by tracking performance. myLearningPointe™ is Netsmart’s LMS solution. 2 ©2014 Netsmart How to Start Your eLearning Journey Four things to think about before you take the plunge Before investing in a blended learning opportunity, take these four steps: 1. Understand your audience Think about who would be taking these online courses. Online learning is best for people are at least moderately computer savvy, who love to learn and who have the ability to accept change. 2. Assess your needs Ask yourself whether or not online learning is a means to an end. For example, do you have legal or compliance requirements that need to be communicated to staff? Are there job skill requirements that every member of the team must have? If so, online learning is likely the most efficient and lowest cost option to meet these goals. 3. Take stock Before investing in a LMS, examine what you are already doing and how this new tool might fit into the mix. What is your current professional development budget? Will eLearning help to balance the bottom line? What tools and trainings do you have in place that could be improved or maybe even eliminated if you moved to an LMS? 4. Look forward The key to organizational sustainability is a unique combination of being flexible and also forward-thinking. Before getting started, involve individuals throughout your organization in the development of a professional training plan so that all areas are represented. myLearningPointe™ where learning points to knowledge myLearningPointe myLearningPointe (mLP) is a secure web-based application hosted by Netsmart. Organizations who utilize myLearningPointe can assign and track completion of eLearning courses. The system also supports the dissemination and recording of live training courses. myLearningPointe has supervisor and administrator functionality, which means organizations can choose how much (or how specific) they are about the courses their employees take. The extensive reporting options enable supervisors to see what their staff are taking, how well they are doing and if the classes are having an impact on productivity and/or the bottom line. myLearningPointe course content is geared predominantly toward four areas: clinical compliance, organizational compliance, professional needs and process and tools training. The catalogue of more than 400 courses for these target areas is both extensive and diverse, with the majority of courses (70 percent) offering those who take them continuing education units (CEUs) on a national and state level. The LMS also includes course trainings on Netsmart solutions, so employees working with a Netsmart CareRecord™ or another Netsmart electronic application can become empowered to try new things, to customize and optimize their solutions. Recently, myLearningPointe has launched increased mobile functionality. More than 100 of myLearningPointe’s courses can be accessed seamlessly via a mobile device, such as an iPad®, iPhone® or Android phone. Throughout the year, the myLearningPointe team releases new content as well as updates existing content. Why myLearningPointe? Netsmart’s myLearningPointe is among the most sophisticated and professional eLearning solutions on the market. Of course, like utilizing any LMS, using myLearningPointe represents a substantial return on investment for your organization. Using myLearningPointe can allow organizations to maximize their investment in their ongoing commitment to train and develop employees – personally and professionally, from a leadership, clinical and skills perspective. 3 ©2014 Netsmart myLearningPointe™ where learning points to knowledge According to the Society for Human Resource Management, the average spent annually by U.S. companies on employee learning and development is more than $134.07 billion. A separate study published by the Houston Chronicle found that about 18 percent of professional development training is currently being delivered through eLearning. That means, if employers doubled the amount of eLearning to 36 percent, they could save an average of $14.5 billion per year. Benefits in a Box • Access training 24/7; evening and overnight employees can complete courses on-demand • Deliver consistent training across all locations and shifts, including part time and relief employees myLearningPointe takes the basic eLearning package to the next level by offering the ability for human resources and/or managers and supervisors to create repeatable training programs for new or transitioning employees so they are prepared with the necessary knowledge, skills and support structure to be effective in their jobs. Selecting and assigning training content through myLearningPointe’s catalogue means employees are not taking classes on their own, incurring additional expenses and putting the organization at risk with inconsistent training messages. • Improve employees onboarding time, retention and productivity • Meet regulatory training requirements • The myLearningPointe system is customized for each organization at implementation. We design an organizationspecific portal – branded with your organization’s logo – and help you also determine permissions and course accessibility. Netsmart’s myLearningPointe team is available to work with your organization’s system administrator through implementation, as well as to provide post go-live support. Take courses targeted for the health and human services community (child & family services, day and residential behavioral health and substance use treatment facilities, employment and foster care offerings) and relevant to all roles: direct support professionals, frontline employees, aides, supervisors The LMS has the capability to generate emails automatically to employees as notice of assignment, upcoming due date and classroom registration reminders, as a way to improve compliance. Our newest feature, myLearningHub, offers organizations the ability to empower employees with a learning record store (LRS). myLearningHub captures learning events where and when they happen through mobile and web entry. Research has found that the act of recording one’s professional development empowers employees to be more invested in their own learning journey. The hub can also serve as a tool for dialogue during an annual performance review. How to Get Started myLearningPointe is currently offering a free 30-day trial for any interested organization. myLearningPointe Basic features a sampling of 21 courses, including the popular Suicide Awareness and Assessment Course written by Dr. Dan Reidenberg, executive director of SAVE. For your free trial, visit myLearningPointe.com/basic. Questions? Visit www.myLearningPointe.com and click on “contact us,” or email Megan Remy, general manager of eLearning Solutions, at [email protected]. 4 ©2014 Netsmart
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