Role Description
Role title
Status
Attendance Basis
Branch
Program
Location
Classification
Program Support Officer – The Edge
Permanent
Part-Time (0.8 FTE)
Communities of Interest
Engagement and Partnerships
South Bank
A03
Fortnightly Salary
Total remuneration
Contact person
$1,655.36 – $1,838.40
$49,272 - $54,721
(includes employer superannuation contributions and leave
loading)
Daniel Flood
Telephone and email
Lodging an application
Job Ad Reference
Closing date
Tel: 3840 7382
Smart Jobs website www.smartjobs.qld.gov.au
QLD/SLB425/14
Wednesday 12 November 2014
About State Library
An adventurous 21st century library, State Library of Queensland (SLQ) is a place to share,
learn, create and collaborate, in person or online
As the primary custodian of Queensland’s memory for more than a century, SLQ is a trusted
source for information. It is dedicated to documenting and sharing the story of Queensland,
and providing access to our collections and reference material.
SLQ partners with local government to provide library services for 320 public libraries and
Indigenous Knowledge Centres throughout the state, contributing to the cultural, social and
intellectual development of all Queenslanders.
SLQ delivers dynamic and culturally engaged programs, with a focus on fostering creative
thinking and sharing knowledge with the community. It runs centres of engagement with
children, youth, families, Aboriginal peoples and Torres Strait Islander peoples, and culturally
and linguistically diverse communities. An inclusive and welcoming place for all, SLQ is all
yours.
SLQ values people, knowledge, learning and client service, and is dedicated to enriching the
lives of all Queenslanders. As an SLQ employee, you will enjoy a range of flexible work
options, excellent professional development opportunities, state-of-the art facilities and
technology, a health and well-being program and many other benefits.
The program
The Engagement and Partnership Program reflects SLQ’s emphasis on innovative, cohesive
and collaborative programs and service delivery, bringing together visitor and information
services, and engagement with specific audiences.
It plays a key role in maturing existing strategic partnerships and developing new
partnerships that will assist SLQ to achieve its mission, and improving access for all
Queenslanders and connecting library services in the digital age. This includes partnering
with agencies such as the Brisbane Writers Festival, the Queensland Writers Centre and the
State of Writing (including the black & write! Initiative).
The branch
The Communities of Interest branch will develop and deliver programming in collaboration
with articulated priority communities of interest.
About the job
As The Edge Program Support Officer, you will be an integral part of The Edge programming
team. You will draw on your creative or cultural sector experience to form part of a creative
team committed to delivering high quality, innovative programs and opportunities for young
people and delivery of programs for The Edge. Working as part of a team and at times
independently, you will also provide support and assistance to programming staff, contracted
artists, facilitators and community members. This diverse and interesting role requires
excellent communication, administrative and organisational skills.
Duties and responsibilities include:
•
Supporting the Creative Manager and Programming Team in the research,
development and delivery of programs and events for The Edge.
•
Planning, coordinating and monitoring the delivery of workshops and regular
programming, i.e. introductory, intermediate and advanced workshops, with support
from the Creative Manager and Programming Team.
•
Proactively developing relationships and collaborating with a diverse range of young
people, public libraries, educational, indigenous and community groups, SLQ
colleagues, and various other organisations both locally and within regional and remote
communities, to deliver projects and programs.
•
Adhering to the various aspects of creative projects and programs, including artist
liaison, contracts, database entry (EBMS), monitoring costs and expenditure within a
defined budget, event plans and day-to-day administration.
•
Assisting in program and event delivery, including event set-up, front of house duties,
event completion and evaluation.
•
Assist the development of best practice processes and procedures required to ensure
the successful execution and implementation of The Edge programs.
•
Working with The Edge staff to plan, develop and evaluate programs and projects and
ensuring that initiatives are delivered on schedule and on budget, while meeting quality
standards,
Program Support Officer, Communities of Interest [Engagement & Partnerships Program]
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•
Working with The Edge and SLQ staff to develop socially inclusive projects and
programs which support the SLQ strategic plan and develop partnerships with external
organisations.
•
Contribute to the achievement of a positive and effective team and work environment
by participating in work area goal setting and service improvement.
•
Comply with health and safety policies, procedures, hazard reporting and safe work
practices.
•
Other duties as required.
Are you the right person for the job?
To be successful in this role you will be able to demonstrate the following capabilities as they
apply to the responsibilities of the role:
Supports strategic direction
Understands and supports the organisation’s vision, mission and business objectives.
Follows direction provided by supervisor. Recognises how own work contributes to the
achievement of team and section goals. Understands the reasons for decisions and
recommendations.
Achieves results
Sees task through to completion. Works within agreed priorities, works independently on
routine tasks and accepts more challenging tasks. Maintains accurate records and files.
Seeks feedback from supervisor to gauge satisfaction and seeks approval when required.
Supports productive working relationships
Actively listens to colleagues and clients. Shares information and contributes to team
discussions. Works closely with team members to achieve results and operates as an
effective team member.
Displays personal drive and integrity
Adopts a principled approach and adheres to public service values and the Code of Conduct.
Takes personal responsibility for accurate completion of work and seeks assistance when
required. Commits energy and drive to see that goals are achieved.
Communicates with influence
Communicates messages clearly and concisely. Focuses on key points and uses appropriate
language. Structures written and oral communication so that it is easy to follow.
The above assessment criteria are based on the Queensland Public Service Commission’s
Capability and Leadership Framework (CLF). This framework outlines a set of broad
capabilities relevant to all positions within the agency. For further information on the CLF
please go to www.psc.qld.gov.au.
Please note:
Refer to the “Interested?” section for specific details of the application requirements for this role.
Program Support Officer, Communities of Interest [Engagement & Partnerships Program]
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Reporting relationships
This position reports to the Creative Manager, The Edge, Communities of Interest, Engagement
& Partnerships Program.
Your working life
You will work in an organisation that values engagement, growth and learning, workforce
diversity and a balance between work and life commitments. You will be supported and
respected as an individual, and will benefit from a range of flexible work options, be expected
to participate in professional development opportunities, and have access to an employee
assistance program, and state-of-the art facilities and technology.
SLQ is committed to providing a workplace where there is equal employment opportunity that
recognises and values the many benefits of a diverse workforce.
Some additional information
•
•
•
•
•
•
•
You will need to be flexible as this role may involve work outside the normal hours of
SLQ, including evenings, weekends and public holidays.
Queensland Government Employment Screening provisions require the recommended
applicant for this role undertake a “working with children/Blue Card check” as part
of legislated employment screening processes. Further details regarding this check may
be obtained by accessing Commission for Children and Young People and Child
Guardian (CCYPCG) website: www.bluecard.qld.gov.au. Confirmation of employment is
conditional upon the recommended applicant being issued with a Blue Card from the
CCYPCG.
As SLQ has a public interface, it is important that you always maintain a professional
standard of dress and you will be expected to wear a corporate uniform if working in a
front of house role.
Your application to this role will remain current for 12 months and may be considered for
recurring vacancies which may be at an alternative location or alternative employment
basis (full time or part time).
On appointment to this position a probationary period may apply in accordance with
Section 126 of the Public Service Act 2008.
The SLQ is a smoke-free work environment. A non-smoking policy is effective in
Queensland Government buildings, offices and motor vehicles.
All newly appointed employees to the Queensland public sector must disclose any
previous employment as a lobbyist within the last two years.
Interested?
To be considered for this role, please provide the following information to the selection panel for
assessment of your suitability:
• Your current résumé, including two (2) referees from the last two years who have a
thorough knowledge of your work performance and conduct. Please ensure that one of
the referees is your current or immediate past supervisor.
• A 2 page statement outlining your suitability for this position which separately addresses
each of the assessment criteria outlined under ‘Are you the right person for the job?’
•
Apply on-line through Smart Jobs website www.smartjobs.qld.gov.au. If you experience
any technical difficulties please contact 13 QGOV (13 74 68). All calls relating to the
Program Support Officer, Communities of Interest [Engagement & Partnerships Program]
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status of your application once the job has closed should be directed to the contact
officer on the role description. If you do not have internet access and are unable to
submit your application online please contact Recruitment Services on (07) 3003 2341
or (07) 3003 2336 between 9am to 5pm Monday to Friday, to enquire about alternative
arrangements.
•
Want to know more? Visit the SLQ website at www.slq.qld.gov.au.
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Organisational Chart
COMMUNITIES OF INTEREST
Director Engagement & Partnerships
(SES)
Manager kuril dhagun (A07)
Manager Reading/
Writing (A07)
Manager Asia Pacific Design Library (A07)
General Manager – The Edge (A07)
Digital Program Officer (A05)
Black & Write Senior Editor (A05) Partnerships
Co-‐ordinator (A05)
Admin. Support,
CofI branch (A03) Event Officer (A04)
Project Officer (A04)
Design Lounge Co-‐ordinator (A03)
Events/Technical Coordinator (A05)
Exhibitions / Engagement Officer (A04) Editing Intens
Online Content Coordinator (A03)
Visitor Services Coordinator (A04)
Community Program Officer (A03)
Front of house Officer (A02)
Creative Manager – The Edge (A07)
Communications Manager (A06)
Digital Designer (AO4)
Program Officer (A05)
Catalyst x 3 (A04)
Program Support Officer (A03)
Events/ Technical Assistant (A03)
VSOs p/t (O03)
A full organisational chart can be found on the SLQ website, at www.slq.qld.gov.au.
Program Support Officer, Communities of Interest [Engagement & Partnerships Program]
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Last revised: 17 October 2014