SAP
Dunning A/R
A SPECIAL REPORT
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1.3.8 Dunning
Sometime the customers may not pay on time. In this case you can send a
payment reminder or a dunning notice to remind them of their outstanding debts.
You can configure SAP system to dun the customers as well as vendors. The
system duns the open items from a customer or a vendor in which the overdue
item has created a debit balance.
Let us now go through the steps involved in configuring Dunning.
1.3.8.1 Define Dunning Areas
IMG Financial Accounting Accounts Receivable and Accounts Payable
Business Transactions
Dunning
Basic Settings for Dunning
Define
Dunning Areas
Dunning areas are used if several organizational units are responsible for
carrying out dunning within a company code. These organizational units are
represented by dunning areas in the SAP system. Dunning areas can correspond
to a division, a distribution channel, a sales organization or a business area. The
dunning procedure is controlled and the dunning notices are sent separately per
dunning area.
The use of dunning area is optional.
Click on
Update the following:-
Click on
1.3.8.2 Define Dunning Keys
IMG Financial Accounting Accounts Receivable and Accounts Payable
Business Transactions
Dunning
Basic Settings for Dunning
Define
Dunning Keys
Here we can define dunning keys. We will use the SAP standard Dunning
keys which are as follows.
If you select Print sep, then the items are displayed separately.
1.3.8.3 Define Dunning Block Reasons
IMG Financial Accounting Accounts Receivable and Accounts Payable
Business Transactions
Dunning
Basic Settings for Dunning
Define
Dunning Block Reasons
Here you define the reasons for a dunning block under a key. The key can be
entered in a transaction line item or in the account of a customer. Blocked items
or accounts are not considered for the dunning run.
You can define your own dunning block reasons.
1.3.8.4 Define Dunning Procedures
IMG Financial Accounting Accounts Receivable and Accounts Payable
Business Transactions
Dunning
Dunning Procedure
Define Dunning
Procedures
Here you enter the settings that control the dunning program
Dunning procedures are company code independent. They determine the
dunning interval, the grace periods for the due date determination, and the
number of dunning levels.
Click on
Update the following:We are configuring the dunning program for items which are in arrears for
30 days. We do not want any interest to be calculated.
Click on
You will get a message ‘ Reference dunning procedure has 0 dunning levels
You can specify a fix charge or have the system calculate the charge on the
basis of percentage rate you specify.
We will not configure any dunning charges, nevertheless we see the config.
Screens.
Click on
.
Update the following:-
For dunning levels we assign the number of days in arrears so that the next letter
is printed which is worded differently.
Click on
Update the following:-
Click
Click Environment
Company code data
Change ref. co. code to 9100 and select by dunning area
Click on
Click
Click
Update the following:-
Click
Click on
Update the following:-
Update the following:-
Take a drop down in the field Form
Click on
of
Note down the form name and update in the field form
Click
Click
Click
Click on
Customer master records:In the customer master you need update the following fields for dunning:Dunning procedure and dunning areas. If you need to block a customer from
dunning you need to put the dunning block.
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