Victorian Divisional Update No. 10 – 28 March 2013 DEDICATED FUNERAL DIRECTOR PHONELINE THE AGE The AFDA is pleased to advise that in response to feedback from AFDA Members about the need for easier access to The Age Contact Centre, a direct telephone line for funeral directors has been established. Effective immediately a direct line for funeral directors has been activated by The Age and will give the funeral director top priority in the contact centre queue. Additionally the need to press option 4 has been removed. Phone: (03) 8667-1124 National Corporate Partners 2012/2013 Divisional Gold Sponsors 2012/2013 Cameron Moray-Smith Divisional Executive Officer (NSW/ACT, Victoria & WA) Australian Funeral Directors Association PO Box 291, Kew East VIC 3102 Tel: 03 9859 9966 Fax: 03 9819 7390 Email: [email protected] Web: www.afda.org.au This email and any attachments may contain privileged and confidential information and are intended for the named addressee only. If you have received this email in error, please notify the sender and delete this email immediately. Any confidentiality, privilege or copyright is not waived or lost because this email has been sent to you in error. It is your responsibility to check this email and any attachments for viruses. The Age Company Limited | ABN 85 004 262 702 Media House | 655 Collins Street | Docklands VIC 3008 GPO Box 257 | Melbourne VIC 3001 | Tel: (03) 8667 2000 March 27, 2013 Advertising in The Age – Death, Funeral and In Memoriam notices Recently we have had feedback concerning a growing need for a direct line to The Age Contact Centre for Funeral Directors to place notices. As of March 24, 2013 a direct line for funeral directors has been activated. This line will give the caller top priority in the queue and the need to press option 4 has been removed. Phone: (03) 8667-1124 We ask that this new number is communicated to all relevant staff. We would like to thank you for your continued support of The Age and welcome you to contact us should you wish to discuss any matters Yours sincerely, Amanda Dumesny Account Manager – General Classifieds (03) 8667-1120 Email: [email protected]