Georgia Department of Human Services – July 2012
General Directory
General Directory
Contact or For Information
Report Fraud: Reports of fraud waste
and abuse in all DHS program.
Office of Inspector General
Fraud Hotline 1-877-423-4746
Inspects, monitors, licenses Child Caring
Institutions, Child Placing Agencies,
Outdoor Child Caring Programs,
Children's Transitional Care Centers and
Maternity Homes.
Office of Residential Child Care
Transportation -- issues related to DHS
Services
Office of Facilities and Support Services
Employment Verifications
Office of Human Resource Management and Development
404-656-6750
Division of Aging Services
General Directory
Contact or For Information
Adult Protective Services, Community
Care Services Program, Elder Rights &
Advocacy Programs, GeorgiaCares,
Home & Community Based Services
Program, Long-Term Care Ombudsman
Program and Senior Community Service
Employee Program
Division of Aging Services
1-877-423-4746
Adult Day Care –
Locate program
1-866-55-AGING (1-866-552-4464)
Adult Day Care –Report abuse in
program; licensing issues
1-800-878-6442 - Statewide
Adult Protective Services
Concern that a disabled adult 18+ or
elder person 65+ living in the
community, not in a Long-Term Care
Facility, is being abused, neglected or
exploited.
Statewide: 1-866-55-AGING (1-866-552-4464)
Adult Protective Services Emergency
911
Community Care Services
404-657-5307
Elder Rights and Advocacy
404-657-5319
GeorgiaCares Prescription Assistance
1-800-669-8387
To file a report of elder abuse, click here.
Long Term Care Ombudsman Protection of residents in nursing homes
or personal care homes
1-866-55-AGING (1-866-552-4464)
http://www.georgiaombudsman.org
Medicare Part D (Prescriptions)
1-866-55-AGING (1-866-552-4464)
Select “GeorgiaCares” option
Prescription Assistance – Seniors
1-866-55-AGING (1-866-552-4464)
Select “GeorgiaCares” option
Division of Child Support Services
Contact or For Information
General Directory
Child Access & Visitation, Debit Card &
Direct Deposit, Family Support Registry,
Fatherhood Program, Georgia Healthy
Marriage Initiative, Grandparents
Raising Grandchildren,
Intergovernmental Cases and Paternity
Establishment
Division of Child Support Services
1-877-423-4746
Child Support Services
Local child support office. See web page
http://dcss.dhs.georgia.gov/ Click on office locations.
1-877-423-4746
Child Support – Fatherhood Program
Local Fatherhood Child Support Agent. See web page
http://dcss.dhs.georgia.gov/ Click on office locations.
1-877-423-4746
Child Support –
Lost debit (EPPI) card
1-800-656-1347
Division of Family and Children Services
General Directory
Contact or For Information
Adoption For information on becoming a foster or
adoptive parent
1-877-210-KIDS (5437)
For information on a specific child
available for adoption
Its My Turn Now Georgia
1-800-603-1322 or 404-657-3478
www.itsmyturnnowga.com
Adoption Reunion Registry
assistance in locating biological parent,
child or sibling
Adoption Reunion Registry
1-888-328-0055
404-657-3560
Adoption – Interstate
Interstate Compact for the Placement of Children (ICPC)
404-657-3567
Adoption Assistance –
For families who have adopted children
previously in DFCS care
County DFCS Office
http://dfcs.dhs.georgia.gov/locations
or 1-877-210-5437
(For adoptive parents/Foster Care)
Burial Assistance
County DFCS Office
http://dfcs.dhs.georgia.gov/locations
Child Abuse/ Emergency or immediate
danger
911
Child Abuse –
Non emergency
County DFCS Office
http://dfcs.dhs.georgia.gov/locations
Child Protective Services (CPS) Non
emergency
County DFCS Office
http://dfcs.dhs.georgia.gov/locations
Child Care Assistance - For special
populations and low-income families
County DFCS Office
http://dfcs.dhs.georgia.gov/locations
Energy Assistance –LIHEAP (Low
Income Home Energy Assistance
Program)
1-877-423-4746 – Statewide
Online Application
http://www.compass.ga.gov
Food Stamps –
To apply and eligibility questions
County DFCS Office:
http://dfcs.dhs.georgia.gov/county-offices
Food Stamps –
Lost debit (EBT) card, account balance
http://www.ebtaccount.jpmorgan.com
1-888-421-3281
http://www.compass.ga.gov
Food Stamps –
Report changes in address, income or
household size
1-877-423-4746
Foster Care –
Complaint
County DFCS Office
http://dfcs.dhs.georgia.gov/county-offices
Foster Care –
Interest in becoming foster parent
1-877-210-KIDS (5437)
Katie Beckett/Deeming Waiver – initial
application and screening
Right From the Start Medicaid
Centralized Katie Beckett Medicaid Team
5815 Live Oak Parkway
Suite D-2
Norcross, GA 30092
(678) 248-7449
Medicaid Applications
All regular programs
County DFCS Office
http://dfcs.dhs.georgia.gov/county-offices
Pregnancy Medicaid – Local Public Health Dept.
http://health.state.ga.us/regional/index.asp
Medicaid Right from the Start (RSM) (Children birth through 18 yrs.)
1-800-809-7276
Medicaid – Complaints and inquiries
regarding eligibility issues
DFCS Constituent Services: 404-651-9361
Address: DFCS Constituent Services
2 Peachtree Street, NW
18th Floor
Atlanta, Georgia 30303
More DFCS contact information
Medicaid Waivers – Community Care
Services Program (range of communitybased services for eligible seniors and
people with disabilities)
1-866-55-AGING
Medicaid Waivers – Katie
Beckett/Deeming Waiver - application
and initial eligibility screening
County DFCS Office
http://dfcs.dhs.georgia.gov/county-offices
(1-866-552-4464)
Online Application
http://www.compass.ga.gov
Temporary Assistance for Needy
Families
(TANF) – to apply
County DFCS Office
http://dfcs.dhs.georgia.gov/county-offices
TANF – Complaints and inquiries
regarding eligibility issues
DFCS Constituent Services: 404-651-9361
Address: DFCS Constituent Services
2 Peachtree Street, NW
18th Floor
Atlanta, Georgia 30303
More DFCS contact information
TANF – lost EBT card or check balance
www.ebtaccount.jpmorgan.com
For those without computer access: 1-888-421-3281
Other State Services
General Directory
Contact or For Information
For services not listed
Georgia Department of Community
Health
1-800-georgia (1.800.436.7442)