Georgia Department of Human Services – July 2012 General Directory General Directory Contact or For Information Report Fraud: Reports of fraud waste and abuse in all DHS program. Office of Inspector General Fraud Hotline 1-877-423-4746 Inspects, monitors, licenses Child Caring Institutions, Child Placing Agencies, Outdoor Child Caring Programs, Children's Transitional Care Centers and Maternity Homes. Office of Residential Child Care Transportation -- issues related to DHS Services Office of Facilities and Support Services Employment Verifications Office of Human Resource Management and Development 404-656-6750 Division of Aging Services General Directory Contact or For Information Adult Protective Services, Community Care Services Program, Elder Rights & Advocacy Programs, GeorgiaCares, Home & Community Based Services Program, Long-Term Care Ombudsman Program and Senior Community Service Employee Program Division of Aging Services 1-877-423-4746 Adult Day Care – Locate program 1-866-55-AGING (1-866-552-4464) Adult Day Care –Report abuse in program; licensing issues 1-800-878-6442 - Statewide Adult Protective Services Concern that a disabled adult 18+ or elder person 65+ living in the community, not in a Long-Term Care Facility, is being abused, neglected or exploited. Statewide: 1-866-55-AGING (1-866-552-4464) Adult Protective Services Emergency 911 Community Care Services 404-657-5307 Elder Rights and Advocacy 404-657-5319 GeorgiaCares Prescription Assistance 1-800-669-8387 To file a report of elder abuse, click here. Long Term Care Ombudsman Protection of residents in nursing homes or personal care homes 1-866-55-AGING (1-866-552-4464) http://www.georgiaombudsman.org Medicare Part D (Prescriptions) 1-866-55-AGING (1-866-552-4464) Select “GeorgiaCares” option Prescription Assistance – Seniors 1-866-55-AGING (1-866-552-4464) Select “GeorgiaCares” option Division of Child Support Services Contact or For Information General Directory Child Access & Visitation, Debit Card & Direct Deposit, Family Support Registry, Fatherhood Program, Georgia Healthy Marriage Initiative, Grandparents Raising Grandchildren, Intergovernmental Cases and Paternity Establishment Division of Child Support Services 1-877-423-4746 Child Support Services Local child support office. See web page http://dcss.dhs.georgia.gov/ Click on office locations. 1-877-423-4746 Child Support – Fatherhood Program Local Fatherhood Child Support Agent. See web page http://dcss.dhs.georgia.gov/ Click on office locations. 1-877-423-4746 Child Support – Lost debit (EPPI) card 1-800-656-1347 Division of Family and Children Services General Directory Contact or For Information Adoption For information on becoming a foster or adoptive parent 1-877-210-KIDS (5437) For information on a specific child available for adoption Its My Turn Now Georgia 1-800-603-1322 or 404-657-3478 www.itsmyturnnowga.com Adoption Reunion Registry assistance in locating biological parent, child or sibling Adoption Reunion Registry 1-888-328-0055 404-657-3560 Adoption – Interstate Interstate Compact for the Placement of Children (ICPC) 404-657-3567 Adoption Assistance – For families who have adopted children previously in DFCS care County DFCS Office http://dfcs.dhs.georgia.gov/locations or 1-877-210-5437 (For adoptive parents/Foster Care) Burial Assistance County DFCS Office http://dfcs.dhs.georgia.gov/locations Child Abuse/ Emergency or immediate danger 911 Child Abuse – Non emergency County DFCS Office http://dfcs.dhs.georgia.gov/locations Child Protective Services (CPS) Non emergency County DFCS Office http://dfcs.dhs.georgia.gov/locations Child Care Assistance - For special populations and low-income families County DFCS Office http://dfcs.dhs.georgia.gov/locations Energy Assistance –LIHEAP (Low Income Home Energy Assistance Program) 1-877-423-4746 – Statewide Online Application http://www.compass.ga.gov Food Stamps – To apply and eligibility questions County DFCS Office: http://dfcs.dhs.georgia.gov/county-offices Food Stamps – Lost debit (EBT) card, account balance http://www.ebtaccount.jpmorgan.com 1-888-421-3281 http://www.compass.ga.gov Food Stamps – Report changes in address, income or household size 1-877-423-4746 Foster Care – Complaint County DFCS Office http://dfcs.dhs.georgia.gov/county-offices Foster Care – Interest in becoming foster parent 1-877-210-KIDS (5437) Katie Beckett/Deeming Waiver – initial application and screening Right From the Start Medicaid Centralized Katie Beckett Medicaid Team 5815 Live Oak Parkway Suite D-2 Norcross, GA 30092 (678) 248-7449 Medicaid Applications All regular programs County DFCS Office http://dfcs.dhs.georgia.gov/county-offices Pregnancy Medicaid – Local Public Health Dept. http://health.state.ga.us/regional/index.asp Medicaid Right from the Start (RSM) (Children birth through 18 yrs.) 1-800-809-7276 Medicaid – Complaints and inquiries regarding eligibility issues DFCS Constituent Services: 404-651-9361 Address: DFCS Constituent Services 2 Peachtree Street, NW 18th Floor Atlanta, Georgia 30303 More DFCS contact information Medicaid Waivers – Community Care Services Program (range of communitybased services for eligible seniors and people with disabilities) 1-866-55-AGING Medicaid Waivers – Katie Beckett/Deeming Waiver - application and initial eligibility screening County DFCS Office http://dfcs.dhs.georgia.gov/county-offices (1-866-552-4464) Online Application http://www.compass.ga.gov Temporary Assistance for Needy Families (TANF) – to apply County DFCS Office http://dfcs.dhs.georgia.gov/county-offices TANF – Complaints and inquiries regarding eligibility issues DFCS Constituent Services: 404-651-9361 Address: DFCS Constituent Services 2 Peachtree Street, NW 18th Floor Atlanta, Georgia 30303 More DFCS contact information TANF – lost EBT card or check balance www.ebtaccount.jpmorgan.com For those without computer access: 1-888-421-3281 Other State Services General Directory Contact or For Information For services not listed Georgia Department of Community Health 1-800-georgia (1.800.436.7442)
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