Norfolk Island Government Community Budget Update 2014–2015
Norfolk Island Government Community Budget Update 2014–2015 Version Date: 19/12/2014 Chief Minis ter’s Mes sage It is my duty and I am now pleased to be able to present this 2014/15 budget update to the Norfolk Island community. The Norfolk Island Government works hard to deliver a vast array of services and projects and does this in the knowledge that its financial position relies greatly on the support of the Commonwealth Government. In 2014/15 the funding agreement with the Commonwealth Government will see the provision of up to $7.5 million, subject to certain milestones being achieved. This funding ensures that the Norfolk Island Government budgeted expenses of $39.66 million for this financial year can be met. In partnership with the Commonwealth the Norfolk Island Government continues to identify savings, review its costs and assess its revenues. In this year’s budget, the Norfolk Island Government has committed over $3.5 million to the Norfolk Island Central School, $0.87 million to the Norfolk Island Police Force, $1.87 million to the Norfolk Island Hospital Enterprise and $1.32 million to the Norfolk Island Government Tourist Bureau. In addition, the Government is providing $0.5 million to road maintenance and improvements, funds for ongoing Argentine Ant eradication, Psyllid abatement, the establishment of an economic development office and staff, and contributions towards the Commonwealth funded Cascade jetty and incinerator projects. The budget attempts to benefit the whole community and ensures employment opportunities, the provision of necessary services, as well as local spending while recognising the ongoing demands on household and business budgets. The budget is the outcome of much hard work by the Government particularly the Hon. Tim Sheridan, Minister for Finance, and staff of the Administration, Hospital Enterprise and Government Tourist Bureau and I pass on my sincere thanks to them. I encourage all of you to read through this update to gain a clearer understanding of the operations of the Norfolk Island Government and to raise any questions that you may have. Hon. Lisle Snell, MLA, Chief Minister and Minister for Tourism – Telephone Int. +6723 - 22003 Chief Execu tive Offic er ’s Mess age The Administration aims to deliver a budget for the Government that meets the needs of the community and demonstrates a commitment to sound financial management inclusive of longer term financial forecasting. The challenge for the Administration is to reduce its reliance upon the Commonwealth for essential services funding and to deliver on critical infrastructure for the community namely, the upgrades to the Cascade Jetty and the implementation of improved waste disposal through the installation of a new waste incineration facility. Keeping up with the cost of maintaining and renewing infrastructure poses enormous challenges as does meeting existing loan commitments. Following the release of the Deloitte Access Economics report, the business activities of the Government will become a key focus with strengthened governance and corporate requirements as well as operational changes. Considerable effort has been made to ensure that accounting concerns as raised by the Australian National Audit Office have been addressed, that risk and accountability are key considerations within the Administration, and that funding agreement milestones within the Roadmap process are being achieved. The Audit Committee is working well and has developed a thorough Audit Plan for 2015. A range of new policies have been adopted for internal use including Asset Management, Financial Management Information System Access, Conflict of Interest- declaration of personal and financial interests, and Fraud and Corruption Risk Management. Access these policies at http://norfolkisland.gov.nf/foi/Administration%20of%20NI/CEO/APGs/ A major change for 2014/15 will be the introduction of municipal property rating. The municipal rating will necessitate the owners of all portions receiving a rates notice. The Administration has written to all owners in recent months where names and address details in our Accounts records do not match those in Land Titles to ensure that all ownership details are correct. Should you wish to check that your information is current, please contact Registry on 22001 Ext 4. Further details on the introduction of municipal rates are included in this update. I would also encourage any member of the community with enquiries on the budget or other matters to contact the Administration on 22001 or to [email protected] Jon Gibbons, Chief Executive Officer – Telephone Int. +6723 - 22001 1|P a g e Community Budget Update 2014–2015 Norfolk Island Government ~ Income & Expenses – Federal / State / Loc al Government & Businesses : This graph below classifies the Norfolk Island Government’s activities on the basis of whether the expense in providing the materials or services, or the revenue generated from the materials or services would generally be regarded as a commonwealth government function, a state government function, a local government function or a commercial business function. In some instances, there can be doubt as to the identification of the exact categorisation into which a specific function is placed and many could argue for the function to be placed into another functional area. The graph is for demonstration purposes only. The graph is based on the breakdown of a balanced budget and includes the $7.5 million essential services funding from the Commonwealth Government. The excess or deficit values of income versus expenses in this format are: Federal functions $2,721,523 State functions -$1,056,574 Local Government -$5,327,995 $25,000,000 Government Businesses $3,861,072 Income Expenses $20,000,000 $15,000,000 $10,000,000 $5,000,000 $0 Federal Functions Customs Immigration GST Healthcare (not including levies) Welfare/Social Services Quarantine Fisheries Census KAVHA Fire Service Philatelic Bureau State Functions Legislative Assembly Education Police Land titles Courts & Fines Vehicle Registration Licences Stamp Duty Workers Compensation Forestry/Reserves Conservation Fire Service Companies Hospital Local Govt Functions Airport Water Assurance Waste Management Museums Tourist Bureau Roads Planning Pasturage Dog Licences Internal Auditing Library Government Businesses Post Office Electricity supply Electrictiy reticulation Broadcasting Telecommunications Lighterage service Sale of Rock Gaming Timber Treatment Liquor Sales Trial of Fifteen Fuel Supply 2|P a g e Community Budget Update 2014–2015 Norfolk Island Government ~ 2014/15 Budget Highlights: The Norfolk Island Government INCOME budget at a glance. Where the Budget Funds come from… Other Income 7% Govt Business Activity Commonwealth Subsidy 18% Hospital Govt Business Activity 49% Cwlth Grant KAVHA Import Duty GST 16% GST Cwlth Subsidy Import Duty 3% Commonwealth Grant KAVHA 1% Hospital 6% Other Income Note: Other Income (7%) consists of income from: Gaming - $470K; Vehicle Registrations / Licences - $530K; Other Taxes, Levies, Registrations and Permits; and Sundry Income - $323K The Norfolk Island Government EXPENSES budget at a glance. Where the Budget Funds will be spent… Customs/Border Administration Protection Overheads 2% Corporate Overheads 9% 10% NIGTB 4% Social Services 7% Govt Business Activity Hospital KAVHA Govt Business Activity 43% Education Capital Education 9% Capital 3% Social Services Hospital 11% NIGTB Customs/Border Protection KAVHA 2% Corporate Overheads Administration Overheads 3|P a g e Community Budget Update 2014–2015 Snapshots of INCOME and EXPENSES for the Administration of Norfolk Island 2014/15: The following snapshots include specific income and expense for the Administration of Norfolk Island. For specific income and expenses for the Norfolk Island Hospital, KAVHA and/or Norfolk Island Government Tourist Bureau refer elsewhere in this update. ANI INCOME Snapshots: Absentee Land Owners levy Company Registration fees Court fees and fines Electricity Supply charges Fire Service – Community Safety services Gaming receipts Goods and Services Tax (GST) Import duties Interest from investments Land Title fees Liquor Bond sales Municipal rates Museum Entry fees Museum Play – ‘Trial of Fifteen’ Norfolk Island Airport – Landing fees and charges Norfolk Telecom – Landline, Mobile phone and Internet Pasturage and Dog Registration fees Planning Application fees Rents – Norfolk Island Administration properties Sale of Rock Sale of Stamps Tanalith Plant charges Tattersall’s commission Water Assurance charges ANI EXPENSES Snapshots: Administration Staff training and development Argentine Ants Eradication Program Asbestos Waste - shipment overseas Australian National Audit Office fees Commonwealth Parliamentary Association membership Custodial costs – in Australia Education Education - Bursaries and scholarships Ex-gratia payments Gaming Insurance premiums KAVHA contribution – Maintenance and Interpretation Library books and periodicals Magistrates, courts and tribunals Philatelic stamp production and distribution Psyllids abatement program Radio Station Satellite connectivity- Telecom N.Z. and O3b Social Services – Pensions Social Services – Benefits Special constables and gaolers Tourist accommodation grading Valuer General and Land Valuers Water Assurance Scheme- water quality monitoring Income 2014/15 $150,000 $85,000 $25,000 $3,525,000 $50,000 $470,000 $6,600,000 $1,030,000 $70,000 $400,000 $3,120,000 $250,000 $130,000 $31,200 $1,622,000 $3,464,000 $45,000 $11,000 $75,000 $30,000 $88,000 $50,000 $140,000 $453,000 Expense 2014/15 $143,150 $100,000 $166,850 $154,500 $20,000 $160,000 $3,876,000 $25,249 $14,000 59,140 $582,180 $300,000 $9,220 $80,000 $52,000 $171,000 $171,000 $749,000 $1,700,000 $1,048,319 $146,000 $19,760 $200,000 $15,000 4|P a g e Community Budget Update 2014–2015 Service delivery areas within the Administration of Norfolk Island 2013/14 and 2014/15: Services Delivery by Section 2013-14 Revenues Corporate Services provide organisational support services including the Chief Executive’s Office, Finance, Human Resources, Legal Services and Internal Auditing includes revenue from GST, customs duties, vehicle registrations, land titles, municipal rates, gaming receipts etc Information Technology manages electronic information systems, data security, hardware/software purchases, accessibility and functionality for the Administration and Government entities at multiple sites. Norfolk Island Customs & Immigration manage the security and integrity of Norfolk Island’s borders and the authorised entry, registration and immigration services for Norfolk Island. Business Services encompass Post Office, Philatelic Bureau and Liquor Bond. These entities are responsible for: receipt and delivery of local and international mail. production and distribution of Norfolk Island stamps importation and sale of liquor products to consumers Norfolk Island Central School provides a New South Wales Department of Education & Communities curriculum from Kindergarten to Year 12. Teachers are engaged on secondment from the NSW DEC and are supported by locally engaged assistants and auxiliary staff. Community Services includes Courts, Registry, Land Titles, Companies, Tourism Accommodation, Social Services, Museums and the Public Library. Public Works is a multi-functional department responsible for: sale of rock, Lighterage services, stores, mechanical, roads, grounds and building maintenance. Land Use & Environment includes planning, building and environment, waste management, reserves and conservation, forestry plantations, timber treatment plant, cemetery, livestock, noxious weeds, health/ quarantine and water assurance. Norfolk Island International Airport includes a primary and secondary runway, airport terminal and terminal car park. Norfolk Telecom provides the community with carrier grade telecommunications services; land lines, mobile, internet and a local radio station - VL2NI. Norfolk Island Electricity (NIE) provides, supports and maintains power generation and distribution infrastructure. NIE maintains network stability for Administration assets/enterprises, including the Hospital, Airport and Fire services. Includes revenue and expenditure from Norfolk Energy fuel importation. N.I. Fire Service, Aviation Rescue and Emergency Management are responsible for: prevention and mitigation of fires international aviation rescue and firefighting services Emergency prevention, preparedness, and response and recovery arrangements in emergency or disaster situations. Norfolk Island Police are the principle law enforcement agency with responsibility for community policing, critical incident coordination, search and rescue and custodial operations and other regulatory services. Norfolk Island Legislative Assembly governs under the provisions of the Norfolk Island Act 1979 (Commonwealth), which established a 9-member Legislative Assembly elected every three years. GST Office is responsible for the administration of Norfolk Island’s Goods and Services Tax Act 2007. (Revenue excludes GST) Total 2013-14 Expenses 2014-15 Revenues 2014-15 Expenses 10,951,140 6,289,369 10,402,200 7,045,703 - 504,975 - 935,819 - 513,899 - 566,338 3,847,955 2,908,373 3,537,104 2,873,542 - 3,221,491 - 3,516,355 185,850 3,172,743 206,200 4,376,124 410,871 1,680,620 362,800 2,531,435 790,980 958,874 792,800 1,652,117 1,707,311 700,936 1,622,300 553,494 3,493,431 2,198,067 3,501,000 2,338,150 7,180,199 6,786,264 8,282,465 7,668,447 64,657 493,230 50,000 468,742 - 792,016 - 867,761 - 683,281 - 694,942 - 96,124 - 166,010 28,632,394 31,000,262 28,756,869 36,254,979 5|P a g e Community Budget Update 2014–2015 ANI’s Capital Projects for this Financial Year : Cascade Jetty project – Geotechnical Surveys Financial Management Information System replacement Equipment and Plant – replacement or major overhaul Information Technology hardware replacement Bi-directional electricity meters High temperature incinerator – installation of shed, ancillary equipment New Lighter Tanalith Plant – new water tank and ancillaries Office relocations and improvement NI Central School – toilet block, music room, furniture and fittings Other Total Capital Budget 2014 - 2015 400,000 490,000 156,000 115,000 100,000 130,000 80,000 10,000 65,000 59,240 4,000 $1,609,240 Roads Program for 2 014/ 15: Proposed Date of Works Ongoing Patching work Hibiscus Drive Hemus Road (380 m) Anson Bay Road (200 m) Taylors Rd from the Village to Channer’s Corner Total Roads Budget 2014 - 2015 Oct - Nov 2014 Dec - Jan 2015 Feb - Mar 2015 Apr – Jun 2015 Budgeted Expense $100,000 $30,000 $30,000 $90,000 $250,000 $500,000 The government has developed a 10 year program of road maintenance in determining which capital projects and roads are included in the above program. The focus has been on support for essential service delivery, public health and safety, high traffic roads, infrastructure used by tourists, replacing assets that have failed or are considered to be at high risk of failure 6|P a g e Community Budget Update 2014–2015 Kingston and Arthur’s Vale His toric Area (KAVHA) Budget Up date 2014/15 : The Kingston and Arthur’s Vale Historic Area (KAVHA) is located on the southern side of Norfolk Island. KAVHA contains extensive physical evidence of an outstanding convict settlement that spans the era of convict transportation to Eastern Australia between 1788 and 1856. KAVHA demonstrates the principal characteristics of a longstanding penal settlement in its physical layout, governance arrangements, the management and control of convicts, and the functional arrangements associated with settlement. It has substantial ruins, standing structures and archaeological sub-surface remains related to its operation as a place of primary incarceration and early settlement and as a place of secondary punishment. KAVHA is one of 11 historic sites that together form the Australian Convict Sites World Heritage Property. This highly significant place is also included on the Australia’s National and Commonwealth Heritage lists. The Australian Government and the Norfolk Island Government acknowledge their joint responsibility to ensure the identification, protection, conservation, presentation and transmission to future generations of KAVHA’s outstanding universal value under the World Heritage Convention. 2014-15 KAVHA Budget ($) Item Revenue Subsidy received from the Commonwealth Subsidy received from the NIG Revenue from other sources From Reserves Total Revenue Expenses Salaries & wage expenses Repairs & maintenance of restored buildings & structures New stabilization works & Management Board costs Interpretative works Day-to-day maintenance, maintenance costs of interpretive works & tourist facilities Capital Total Expenses 2013-14 Budget 2014-15 Budget 504,000 436,000 300,000 300,000 75,883 - 52,000 150,000 $879,883 938,000 573,067 24,900 88,657 3,065 588,100 112,800 125,800 11,300 17,505 60,000 16,100 40,000 $723,294 $938,000 Kingston Arthurs Vale Historic Area – Telephone Int.+6723 - 22101 7|P a g e Community Budget Update 2014–2015 Norfolk Island Hospital Enterprise Budget Up date 2014/15 : The Norfolk Island Hospital Enterprise (NIHE) provides a health care service to the Norfolk Island community. There is a twenty four bed hospital which includes twelve aged care beds, eleven acute care, one high dependency and two haemodialysis chairs. The NIHE is currently striving to achieve full accreditation through the Australian Council for Health Care Standards. The NIHE provides a comprehensive range of medical, nursing and ancillary health service from the Norfolk Island Hospital including: Primary health care provided by full time and locum General Practitioners and nursing staff Child health and ante-natal Home and community care (Aged care and disability services) 24 hour accident, emergency care and acute inpatient care Medical pathology and radiology Mortuary Pharmacy Dental health care Access to specialist medical care provided by visiting Medical Officers and Allied Health Professionals Ambulance (with St John volunteers) Counselling Health promotion and School based health care Similar to many other remote locations on the mainland, specialist services are not always available on Norfolk Island. The NIHE funds visits by health specialists to Norfolk Island to provide services in gastroenterology, urology, gynaecology, psychiatry, developmental paediatrics, podiatry and orthodontistry. Where it is not within the capacity of NIHE to provide ongoing care to patients, transfer is arranged to an appropriate health facility generally in New South Wales. The Administration of Norfolk Island provides NIHE with an annual subsidy to assist with meeting the costs in providing health services to the Norfolk Island community. David McCowan, Hospital Director – Telephone Int. +6723 - 22091 2014-15 NIHE Budget ($) Item Revenue Subsidy received from the ANI 1,900,000 1,900,000 General Income 1,317,212 1,241,250 616,526 545,000 180,000 13,000 Dispensary Income Laboratory Income Physiotherapy Income X-Ray Income Dental Income Aged Care Income 2013-14 2014-15 Budget 182,010 85,242 124,040 448,312 80,000 72,300 508,000 4,673,342 4,539,550 Salaries and wage expenses 3,045,648 2,990,970 Operating expenses General overhead expenses 1,031,244 1,207,530 341,050 Total Revenue Expenses 481,137 4,558,029 Total Expenses The Norfolk Island Hospital Enterprise has not made any provision for capital expenditure in 2014-15 4,539,550 8|P a g e Community Budget Update 2014–2015 Norfolk Island Government Tourist Bureau Budget Update 2014/15 : The Norfolk Island Government Tourist Bureau (NIGTB) is a Territory Authority whose role includes advice to government, evaluation of tourism markets, stakeholder communication, strategic planning, promotions and marketing, industry education and the island’s Visitor Information Centre. The NIGTB works with overseas representation, media, Air New Zealand, travel providers, government agencies, suppliers and community groups. The NIGTB is current working towards the outcomes outlines in the Norfolk Island Tourism Strategic Plan 2013-2023. The Visitors Information Centre is open 7 days a week to service the needs of visitors to Norfolk Island. It provides Norfolk Island Tourism’s direct interface with visitors and has the key functions of providing information and advice to visitors and prospective visitors, booking tours and attractions for visitors, providing information on shopping and dining, and a small scale operation of retail sales of souvenirs and local crafts. The Administration of Norfolk Island provides NIGTB with an annual subsidy to assist with meeting the costs in providing tourism services for Norfolk Island. Glen Buffett, General Manager – Telephone Int. +6723 - 23310 2014-15 NIGTB Budget ($) Item 2013-14 Revenue Subsidy received from the ANI Retail sales (Visitor Information Centre) Revenue from other sources Total Revenue 1,280,200 48,038 26,086 1,354,324 1,315,200 62,030 42,670 1,419,900 312,803 78,314 976,919 8,058 1,376,094 340,763 100,500 973,637 5,000 Expenses Salaries and wage expenses Operating expenses Marketing (Australia and New Zealand) Capital expenses 2014-15 Budget Total Expenses 1,419,900 The NIGTB has made a provision in its budget for minor capital expenditure associated with IT hardware replacement for this FY to a total value of $5,000. NIGTB has outlined the following major key outcomes for 2014-2015: Destination Management • The implementation of the Norfolk Island Tourism Strategic Plan 2013-2023 • Implementation of the NIGTB Special Events policy • The development of a visitor experience communication strategy • The development of an online Travel Agent distribution education tool • A process of continuous improvement to deliver internal policies and procedures outcomes in line with Audit reports Marketing • A consumer destination focused awareness campaign in the major ports of Australia • Co-operatively funded sales campaigns with distribution channels for Air NZ Tactical sales programs in Australia • Consistent market coverage for sales advertising in major Australian ports • A consistent Australian Public relations program with Media famils and press releases 9|P a g e Community Budget Update 2014–2015 • An increased level of co-operatively funded Travel Agent famils from Australia • An integrated direct consumer/public relations brand awareness campaign in Auckland • Co-operatively funded sales campaigns with distribution channels for Air NZ Tactical sales programs in New Zealand • Consistent market coverage for sales advertising in New Zealand • An increased level of co-operatively funded Travel Agent famils from New Zealand • A supplier assisted Auckland Roadshow • Introduction of niche family targeted product to sales and marketing programs • Participation in the South Pacific Tourism Organisation 'Treasures' Australian regional roadshows • Participation in the South Pacific Tourism Exchange • The development of product, distribution and marketing for the Family, Heritage, Environment, LBG and Fishing Niche Markets • A process of continuous improvement to deliver internal policies and procedures outcomes in line with Audit reports At the Visitors Information Centre • Implementation of organisational capacity and skill development programs • Providing of resources to the NIT Social media and On-line marketing strategy • Provide for consistent and impartial advice for visitors to Norfolk Island • Maintain and market the online and front desk booking facility for stakeholders Telephone - Int. +6723 - 23310 Facsimile - Int. +6723 - 23109 NIGTB Website www.norfolkisland.com.au/ ~ www.facebook.com/norfolkislandtourism 10 | P a g e Community Budget Update 2014–2015 Municipal Rating Up date for 2014/15 and 2015/16 : The Norfolk Island Government prepares and administers various laws and regulations to help maintain and improve services and facilities for the community. These services include community services, sporting facilities, parks and gardens, public health, planning and environmental protection. The municipal rates that you will pay in 2015 will allow these services to be funded. The Government is progressing legislation to implement its municipal rating process with the legislation to include details about discounts, payment processes and appeals. The amount of rates has not yet been set with each portion to be charged on the basis of the category that applies to the portion (or parcel). Each portion of land will be included in one of a number of categories for rating purposes with the Government deciding on the category based on the portion’s characteristics and dominant land use. The Administration is not allowed to simply divide the total rates required by the number of portions. If it was able to use an average, the average would deliver a rate per portion of approximately $130. The Administration has therefore undertaken modelling based on the use that the portion of land is put to and will shortly confirm these categories so that all portion holders will be given an opportunity to consider and comment on the category allocated to each portion of their land. In 2014/15 the rates will be a levy based invoice and will be issued around February 2015. Draft rating categories and the rates payable per category are shown below as a guide to all portion owners. These are not finalised and will be subject to change. Further details will be released in the near future. A public meeting is also planned to enable the municipal rates to be discussed and feedback obtained. The draft rates payable per portion and the draft differential rating categories and sub-categories are set out below: DRAFT Differential Rating Category DRAFT SubCategory DRAFT Rates payable per portion per category Residential Residential Residential Residential Residential Rural and Agricultural Commercial/ Industrial Commercial/ Industrial Commercial/ Industrial Commercial/ Industrial Commercial/ Industrial Tourist Accommodation Tourist Accommodation Tourist Accommodation Tourist Accommodation Tourist Accommodation Tourist Accommodation Tourist Accommodation Tourist Accommodation Tourist Accommodation Charitable Charitable less than 0.1 Ha 0.1Ha - 0.5Ha 0.5Ha - 1.0Ha 1.0Ha - 5.0Ha 5.0Ha -20.0Ha per portion less than 0.1 Ha 0.1Ha - 0.5Ha 0.5Ha - 1.0Ha 1.0Ha - 5.0Ha 5.0Ha - 20.0 Ha 1 unit 2 units 3 units 4 units 5 units 6-10 units 11-20 units 21 - 49 units over 50 units Without liquor licence With liquor licence $100.00 $105.00 $115.00 $125.00 $130.00 $90.00 $130.00 $260.00 $390.00 $520.00 $650.00 $130.00 $245.00 $340.00 $415.00 $480.00 $605.00 $780.00 $955.00 $1,125.00 $45.00 $175.00 11 | P a g e Community Budget Update 2014–2015 Being a levy based rate in 2014/15, the valuation of the land is not taken into account. The rate will instead be a series of levies that are collected to fund specific local government type functions. The levies will be utilised for the following areas within the Government’s budget: Rates Levy for… Public Places and Cemetery Tourism Related Environment, Planning and Health Museums Examples of local government services and facilities provided Burnt Pine Beautification; Parks and gardens, Public amenities Cemetery maintenance Marketing and promotion Town Planning Environmental Health Weed control Reserve management and improvements Collection management and conservation % of rates raised Total rates levies raised 14% $35,000 70% $175,000 7% $17,500 9% $22,500 100% $250,000 In 2015/16 and beyond, it is anticipated that the rates will be calculated using a system of land values. Specifically this system will be based on the unimproved capital value (UCV) of the portion. In order to prepare for the valuation based rates, a Valuer General and Valuers are currently being appointed with the valuation process likely to commence in early 2015. This timeframe will give portion holders the opportunity to comment on the value of their portion, prior to valuation based rates notices then being issued around February 2016. For further information on the model and municipal rates strategy for Norfolk Island please refer to the Government website at http://www.norfolkisland.gov.nf/reports/Municipal%20Rates/ Customer enquiries and feedback…..we welcome your input: The Legislative Assembly Int. + 6723 - 22003 The Administration Int. + 6723 - 22001 Our Website www.norfolkisland.gov.nf Complaints Officer [email protected] General Enquiries [email protected] Like us on Facebook www.facebook.com/ NorfolkIslandGovernment 12 | P a g e
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