Journal of Maharaja Agrasen College of Higher Education VOLUME-1, ISSUE-1, DECEMBER 2014 Minimizing Workplace Negativity Mr. Atul Mathur, Dr. Mani Kansal Service Quality Gaps With Reference of Servqual Model: Application of Quality Gap Model, Determining The Factors In Delivering Quality Services- Ms. Anjana Khatri Corporate Social Responsibilities and Case Study of Amway Mr. Shivank Agarwal Rural Banking Sustainability in India: Technical Challenges and Solution Ms. Gunjan Maheshwari, Mr. Amit Shanker Facing The Future – HRM in Changing Spree Mr. Sohan Lal, Mr. Rakesh kumar “An Analytical Study of Mental Health and Job Satisfaction of Male and Female Teacher Educators Teaching in Self -Financed Institutions in Ghaziabad District” Mrs. Deepali Garg, Dr. D.K. Jha It’s all about Money Honey: A Paper on Electronic Banking Mr. Abhishek Maheshwari, Ms. Shally Rajvanshi Legal Issues Involved in E-Commerce Mr. Azmat Ali Khan Advertisement an Effective Technique for Creating Brand Awareness Mr. Kuldeep Goswami, Mr. Kush Saxena Prospect of E-Retailing in India Mr. Sachin Chauhan Rural Marketing in India - A Study of Marketing of Agricultural Inputs and Outputs Mr. Arpit Chaudhary Fostering Sustainability through FDIs Mr. Manoj Singh, Mr. Kartikeya Singh CRM - The Millenniums New Management Tool Mr. Anchal Rastogi ISSN 2394 - 4390 PATRONS Late Dr. Kailash Chand Late Mr. Jagdish Prasad Bansal CHIEF - PATRONS Mr. Rajeev Aggarwal Mr. Vishal Aggarwal ACEDEMIC EDITOR Dr. Mani Kansal MANAGING EDITOR Dr. Aarti Aggarwal REVIEW BOARD Prof. P. K. Agarwal Dr. N.K. Sinha Dr. R. N. Jha Prof. Savita Singh Prof. Baljeet Singh Dhaiya Dr. Deepali Monga Mrs. Shalu Agarwal Maharaja Agrasen College of Higher Education Affiliated to C.C.S.University, Meerut Web Site: www.machebsr.org