System requirements
Last updated on December 23th, 2014
CONTENT
Important information
3
System requirements for coresuite framework and country package
6
Extended requirements
11
2.1.1
coresuite cube
11
2.1.2
coresuite eCommerce
12
System requirements for coresuite.com cloud and mobile
13
Extended requirements
14
3.1.1
coresuite.com cloud connector for SAP Business One
14
3.1.2
coresuite.com cloud connector for SAP Business All-in-One
15
3.1.3
coresuite.com cloud connector for Microsoft Dynamics NAV
16
3.1.4
coresuite.com mobile iOS
17
3.1.5
coresuite.com mobile Android
18
3.1.6
my.coresuite.com
19
3.1.7
coresuite.com resource planner
20
3.1.8
coresuite.com checklist designer
21
Important information
Announcements
SAP Business One
8.82: The end of life of SAP Business One 8.82 will be on June 30, 2015. With the
end of life/end of support for SAP Business One 8.82, coresystems will stop
supporting SAP Business One 8.82 installations as of June 30, 2015.
Operating systems
iOS6: With the release of iOS8, coresystems drops the support for iOS6.
Apple devices
iPod 4G: With the release of iOS8, this device will no longer be supported.
iPhone3GS: With the release of iOS8, this device will no longer be supported.
iPod touch, 4th Generation: With the release of iOS8, this device will no longer be
supported.
No longer supported
SAP Business One
2007: The end of life of SAP Business One 2007 was on December 31, 2011. With
the end of life/end of support for SAP Business One 2007 (see SAP Note 528296),
coresystems no longer supports SAP Business One 2007 installations as of March 1,
2012. The latest coresuite version that is working (not supported) on 2007 is version
3.50.
8.8: The end of life of SAP Business One 8.8 was on April 30, 2011 (see SAP Note
528296). With the end of life/end of support for SAP Business One 8.8, coresystems
no longer supports SAP Business One 8.8 installations as of May 1, 2012. The latest
coresuite version that is working (not supported) on 8.8 is version 3.50.
8.81: The end of life of SAP Business One 8.81 was on February 29, 2012 (see SAP
Note 528296). With the end of life/end of support for SAP Business One 8.81,
coresystems stopped supporting SAP Business One 8.81 installations as of December
31, 2012. The latest coresuite version that is working (not supported) on 8.81 is
version 3.70.
coresuite widgets
As of SAP Business Client 9.0 PL05, the coresuite widgets are no longer be supported
due to SAP issues (SAP note: 1712816).
Important information
3
Operating systems
iOS4: iOS4 is no longer supported by Apple. With the end of life/end of support for
iOS4 by Apple, coresystems stopped supporting iPhones/iPads running on iOS4 in
November 30th, 2012. iOS4 is only fully supported by coresuite.com mobile until
version 2.3.6.
iOS5: With release 2.4 of coresuite.com mobile for iOS, coresystems stopped
supporting devices running on iOS5.
Android 4.0: With release 1.5 of coresuite.com mobile for Android, coresystems
stopped supporting devices running on Android 4.0.
Apple devices
(For full information, see coresuite.com mobile iOS)
iPhone 3G: Since April 30, 2013, the iPhone 3G is no longer supported.
iPad 1: With release 2.4 of coresuite.com mobile for iOS, coresystems stopped
supporting this device.
iPod touch, 3rd Generation: With release 2.4 of coresuite.com mobile for iOS,
coresystems stopped supporting this device.
Android devices
See coresuite.com mobile Android
Important information
4
SAP SolutionPackager Add-On
If a database is created via SolutionPackager, objects (UDOs, tables, UDFs) created by
coresuite must not be
a. selected during the package creation
b. used as a reference in any files
Due to a bug in the SolutionPackager (SAP Note 1783572), coresystems does not
support the use of the SolutionPackager until SAP has resolved this issue.
SAP DTW (DataTransfer Workbench add-on)
If data is imported to SAP Business One via SAP DTW, tables created by coresuite must not be
a. updated via DTW.
b. used as a reference in the import files (e.g. when importing translations).
SAP CopyExpress
If objects/data are imported to SAP Business One via SAP CopyExpress, objects (UDOs, tables,
UDFs) created by coresuite must not be
a. imported via SAP CopyExpress.
b. used as a reference in the import files (e.g. when importing translations).
Important information
5
System requirements for coresuite
framework and country package
Before you install coresuite, make sure that your system meets the software and
hardware requirements for SAP Business One. For more information, please visit www.
sap.com (http://sappartneredge.com/B1/platforms).
Some modules might have different requirements than the ones listed below. Please
check the relevant manual.
When installing coresuite country package for the first time in your environment,
ensure that you use the latest available installer from http://coresystems.ch/en/
support/download/coresuite-products/. Ensure that you always run the most current
version of each module. To to do so, go to http://coresystems.ch/en/support/
download/coresuite-modules/ and select the relevant SAP Business One patch level.
Before you install coresuite on Citrix environments, make sure that your system meets
the requirements specified under https://helpdesk.coresystems.ch/entries/22419836.
Reported support issues caused by not following these guidelines will be charged.
Windows users need full permissions for the SAP Business One add-on directory on the
relevant PC/system, and read/write permissions on the SBO_SHR directory on the
server.
Vista and later Windows versions use UAC (User Account Control). Adding the
permissions above described to each Windows user account is not enough for those
permissions to be actually available. Especially for module updates, SAP Business One
needs to be run explicitly as Administrator (via right-click on the SAP Business One
icon) to take effect. For additional information, please refer to http://windows.
microsoft.com/en-ie/windows7/what-is-user-account-control.
The database authentication account for Microsoft SQL must have full permissions to
create/update databases.
Minimum Hardware requirements
Processor
Intel Pentium 4 (or similar); Dual-Core processors are recommended
Memory (RAM)
Up to 500MB per coresuite user
Hard disk
100MB available for coresuite
Resolution
1024x768
Printer
.Net-supported printers
Internet connection recommended (for automatic updates)
System requirements for coresuite framework and country package
6
Software requirements*
Operating system
Client and Server Platform as outlined in detail under: http://
sappartneredge.com/B1/platforms.
Microsoft ® Windows XP(3 ), Microsoft ® Windows Vista, Microsoft ®
Windows 7, Microsoft ® Windows 8
Microsoft ® Windows Server 2003, Microsoft ® Windows Server 2003
R2, Microsoft ®, Windows Server 2008, Microsoft ® Windows Server
2008 R2, Microsoft ® Windows Server 2012(1 ), Microsoft ® Windows
Small Business Server (SBS) 2003, Microsoft ® Windows Small Business
Server (SBS) 2003 R2, Microsoft ® Windows Small Business Server
(SBS) 2008, Microsoft ® Windows Small Business Server (SBS) 2011
Runtime
Microsoft ® .Net Framework 3.5 SP01(2 ); Microsoft ® .Net Framework
4.0 (for country package versions 3.90 or higher)(2 ); Microsoft ®
Access Database Engine 2012 Redistributable (Download link: http://
www.microsoft.com/en-us/download/details.aspx?id=13255)
SQL Server
Microsoft ® SQL Server 2005 SP2-4, Microsoft ® SQL Server 2008,
Microsoft ® SQL Server 2008 R2, Microsoft ® SQL Server 2012(1 )
SAP Business One
8.82, 9.00 (please refer to Support e d Pa t c h Le v e ls for c ore suit e a ddons below)
Dashboards
Adobe Shockwave Flash Player (latest available version)
* System requirements as outlined on http://sappartneredge.com/B1/platforms take
precedence.
(1 )
(2 )
(3 )
Microsoft ® SQL Server 2012 is only supported as of coresuite country package 4.0.
The Client Profile is not sufficient. The full .NET Framework must be installed.
Windows XP will only be supported by coresuite until the 8th of April 2014.
System requirements for coresuite framework and country package
7
Procedure for SAP Business One updates
Make sure that you have installed the latest coresuite modules before you install any SAP
Business One update. Also make sure that you download and install the relevant SAP Dlls,
because they are required for the add-on to communicate correctly with the coresuite modules.
Procedure for coresuite module updates
Make sure each SAP Business One client application is at least started once explicitly as
Administrator (via right-click on the SAP Business One icon) for the module update(s) to be
completed successfully (as described above).
If the update is not performed correctly, the following issue will occur: https://helpdesk.
coresystems.ch/entries/23127347.
Supported/Faulty SBO patch levels
Please check the following list before you set up or upgrade any customer system. SAP
Business One patch levels need to be tested before they can be released for coresuite
products. Therefore, they might be released with a delay.
a) Supported Patch Levels for coresuite add-ons
SAP Business One 9.1 (32-bit and 64-bit Client Application installations)(7 )(8 )
PL04
SAP Business One 9.0 (32-bit and 64-bit Client Application installations)(1 )(2 )(3 )
PL04, PL05, PL06, PL07(5 ), PL08(5 ), PL09(5 ) HF01, PL10(5 ) HF01, PL11(5 ), PL12, PL13, PL14
SAP Business One 8.82
PL00(4 ), PL01(4 ), PL02(4 ), PL04, PL05, PL06, PL07, PL08, PL09, PL10, PL11, PL12, PL13,
PL14, PL15, PL16, PL17
SAP Business One 9.0 HANA (32-bit and 64-bit Client Application installations)(6 )(7 )
PL12, PL13, PL14, PL15
(1 )
(2 )
(3 )
(4 )
(5 )
(6 )
(7 )
(8 )
For comprehensive details on using coresuite on SAP Business One 9.0, please refer to the
following FAQ entry: https://helpdesk.coresystems.ch/entries/23208737
Please note that for 64-bit clients, the 32-bit DI-API has to be installed also.
When working with Crystal Reports, please refer to the following FAQ entry: https://
helpdesk.coresystems.ch/entries/25050472
coresuite for SAP Business One 8.82 PL00 - PL02 has been released with restrictions for
coresuite 3.30 or higher, because they were released during the ramp-up phase.
On SAP Business One 9.0 PL07-PL11 the connector might crash during the configuration,
resulting in endless spinners or error messages. The connector might also crash at any point
during operation. This is due to an SAP incident (see SAP Note 2019495).
Since HANA is a relatively new platform for SAP Business One, we recommend that you
always use the latest SAP Business One for HANA patch level that is supported by
coresystems, together with the latest matching HANA Studio, Client (32- or 64-bit version),
DB and AFL versions. If you are running on lower versions, we cannot guarantee that the
add-on will install successfully. For additional information please refer to the FAQ entry
"Using coresuite products with SAP Business One, version for SAP HANA (B1H)" (https://
helpdesk.coresystems.ch/entries/23672303-SAP-Business-One-version-for-SAP-HANA)
only supported with coresuite installer 4.50 or higher
For comprehensive details on upgrading/installing coresuite onPremise products for SAP
Business One 9.1, please refer to the following FAQ entry: https://helpdesk.coresystems.
System requirements for coresuite framework and country package
8
ch/hc/en-us/articles/201973751
System requirements for coresuite framework and country package
9
b) Faulty Patch Levels in connection with the coresuite add-ons
SBO 9.0 PL09 (SAP Note 1968216 - UI API DataBind.Alias and DataBind.TableName do not
work when adding and binding an EditText to a UDO form. This issue corrupts add-ons.)
SBO 8.82 PL03 (SAP Note 1681796 - Add-on menus cannot be created)
SBO 8.81 PL05 & 06 (we recommend to upgrade to SBO 8.81 PL07 or higher)
SBO 8.81 PL11 (SAP Note 1681796 - Add-on menus cannot be created)
SAP Business One hotfixes
SAP Business One hotfixes are officially not supported for coresuite products. However, if you
do need an SAP Business One Hotfix, we can provide the relevant sips which you can then
download manually. Please contact our support team (you will find the contact details at the
end of this document).
System requirements for coresuite framework and country package
10
Extended requirements
coresuite cube
Software requirements
SAP Business One
Supported SBO patch levels are listed here.
Operating system
Windows Server 2003, Windows Server 2008, Windows Server 2012
SQL Server
Microsoft SQL Server 2008 Standard Edition SP2 or higher
Analysis Services 2008 SP2 Standard Edition or higher
Reporting Services 2008 SP2 or higher for Reporting Services reports
Microsoft Excel
Microsoft Excel 2007 or higher for Excel reports
coresuite modules
For the coresuite finance cube: coresuite country package with the
current version of the coresuite accounting and coresuite designer
modules, which must be installed for at least one user.
Before installing the cube, you must also make sure that your system meets the
requirements specified under https://helpdesk.coresystems.ch/entries/21841652.
Reported support issues caused by not following these guidelines will be charged.
Multi-Cube installations based on SAP Business One localizations with segmented
accounts are supported from SAP Business One 8.82 PL08.
System requirements for coresuite framework and country package
11
coresuite eCommerce
Minimum hardware requirements
The minimum hardware requirements are prescribed by ePages and SAP Business One. They
must be fulfilled in order to use eCommerce. For further information please see www.epages.de
and www.sap.com (http://sappartneredge.com/B1/platforms).
Please also refer to the system requirements for coresuite products.
Make sure that enough memory (RAM) is available on the server on which the eCommerce
interface is running. The required memory for the interface is about 100-150MB. However, this
depends on the number of processes.
If you are not sure if your hardware meets the requirements, please do not hesitate to contact
us under [email protected].
Software requirements
Operating system
Windows Server 2003, Windows Server 2008, Windows Server 2012
Runtime
Microsoft .Net Framework 3.5 SP01
SQL Server
Microsoft SQL Server 2005, Microsoft SQL Server 2008, Microsoft SQL
Server 2012
SAP Business One
See Support e d/F a ult y SBO Pa t c h Le v e ls under System requirements for
coresuite
ePages
Until Version 2.0.6: ePages version 5.04 PL12 or higher (Windows and
Linux version)
As of version 2.10: ePages version 6.13.1 or higher
License key extension for Web Services is needed
Other requirements
The coresuite framework or swissAddOn framework must be installed.
coresuite eCommerce must be installed on the Microsoft SQL Server.
The SAP Business One client must also be installed on the server.
You need an SAP licence for eCommerce (e.g. Limited CRM User, Add-on Access User).
Important information
The pricing cartridge for ePages does not support the new features of SAP Business One 9.0
yet.
System requirements for coresuite framework and country package
12
System requirements for coresuite.com
cloud and mobile
When you use coresuite.com cloud and coresuite.com mobile, data from the ERP
system is replicated on mobile devices and web applications. These devices and
applications might not have the same performance as normal computers and servers.
We recommend project management by coresystems to ensure optimal performance.
System requirements for coresuite.com cloud and mobile
13
Extended requirements
coresuite.com cloud connector for SAP Business One
Before you install the coresuite.com cloud connector, make sure that your system
meets the software and hardware requirements for SAP Business One. For more
information go to www.sap.com.
A list of the patch levels supported by coresuite is available here: System requirements
for coresuite framework and country package
Hardware requirements
Processor
Intel Pentium 4 (or similar); Dual-Core processors are recommended
Memory (RAM)
500MB available
Hard Disk
5GB available
Software requirements
Operating system
Details under:
System requirements for coresuite framework and country package
Runtime
Details under:
System requirements for coresuite framework and country package
SQL Server
Details under:
System requirements for coresuite framework and country package
Exception: at least Microsoft SQL Server 2008 SP3
SAP Business One
Details under:
System requirements for coresuite framework and country package
coresuite time
If you record efforts, expenses, mileages, material or working time on
mobile devices or on the coresuite.com business client you need at
least one coresuite time license in SAP Business One.
Other requirements
Internet connection 512kbit/sec (faster connection recommended)
Validations or changes to the Stored Procedures SBO_SP_TransactionNotification and
SBO_SP_PostTransactionNotice can block the SAP Business One DI API and cause
synchronization problems. If changes have been made, you must check them with
coresystems before using the connector (subject to charge).
SAP allows own code to be added to the SBO_SP_TransactionNotification and
SBO_SP_PostTransactionNotice Stored Procedures.
Please note that adding and/or modifying own code in either Stored Procedure can
have a negative impact on the coresuite.com cloud connector (synchronization issues
or blocking of the SAP Business One DI API). We therefore suggest that you verify any
changes with coresystems in advance (chargeable service).
System requirements for coresuite.com cloud and mobile
14
coresuite.com cloud connector for SAP Business All-in-One
System requirements for the SAP ECC system
SAP ECC Release 6.0 SP 19 or higher
SAP NetWeaver 7.0 SP 14 or higher
Web Services on SAP are active and accessible
SAP technical user for Web Service
SAP user with development and transport authorization
For user-defined fields and enhancements: SAP user with developer key
System requirements for the Message Broker
Windows Server
Any Windows Server with .NET 4.0 framework
RAM
At least 256MB available
HDD
The program itself requires minimal disk space. However, the log files
can grow big quickly and take several gigabytes. This is why we
recommend you have 50GB free space. Log files retention policy should
be considered and implemented to keep the HDD requirements lower.
Remote access
Installation and administration of the Message Broker requires a
(remote or physical) access to the machine, with administrative rights
(necessary to install/update program binaries and start/stop windows
service).
Network connectivity
The following firewall ports have to be opened in order to make E4C work:
SAP ECC -->
Message Broker
host
One port has to be opened, the port number is easily configurable and
it depends on the configuration of the Message Broker web service.
Message Broker --> One port has to be opened; the port number depends on the SAP
SAP ECC host
internet Communication Manager configuration. The default is (8000 +
SAP system number).
Message Broker --> Currently, two ports need to be opened: 443 and 9443; both for
coresuite cloud
HTTPS communication.
host (intranet -->
internet)
Note that, although E4C handles bidirectional communication, from the point of view of
the network connectivity, all connections between E4C and coresuite cloud are
outgoing connections. This is why no inbound connections/ports (from internet to
intranet) on the firewall need to be opened to enable receiving inbound messages.
System requirements for coresuite.com cloud and mobile
15
coresuite.com cloud connector for Microsoft Dynamics NAV
Before you install this connector, make sure that your system meets the software and
hardware requirements for Microsoft Dynamics NAV. For more information go to http://
msdn.microsoft.com/en-us/library/dd301054.aspx.
Hardware and software requirements
The coresuite.com cloud connector for Microsoft Dynamics NAV is built on the Mobility Studio of
To-Increase. The hardware and software requirements have to meet the requirements for the
Mobility Studio. For further information visit http://www.to-increase.com.
Other requirements
Internet connection 512kbit/sec (faster connection recommended)
System requirements for coresuite.com cloud and mobile
16
coresuite.com mobile iOS
Minimum hardware requirements
Mobile device(1 )
iPhone 4, 4S, 5, 5C, 5S
iPad 2, 3, iPad air
iPod touch 4, 5
iPad mini 1, iPad mini retina
Printer
Any AirPrint-enabled printer (iPhone, iPad or iPod touch from iOS 4.2
onwards). For more information on AirPrint, please see: http://support.
apple.com/kb/ht4356.
Bar code scanner/
card reader
Any bar code scanner and card readers that can be connected to the
iPhone, iPad or iPod touch and which works as keyboard (check the
specifications of the relevant device for more information).
Bar codes
These are the supported barcode types:
EAN-13/UPC-A
EAN-8
Code 39 (aka Alpha39, Code 3 of 9, Code 3/9, Type 39, USS Code
39, or USD-3)
Code 93
Code 128 (aka UCC/EAN-128)
Codabar
DataBar (RSS)
Interleaved 2 of 5
QR Code
Software requirements
Operating system
iOS6, iOS7(2 )
Other requirements
Internet connection Working data connection to the internet
(1 )
(2 )
The mobile device must support the below listed operating systems and must run one of them.
iOS7 is supported with coresuite.com mobile version 2.3.13 and higher
Note about iOS4: With the end of life/end of support for iOS4 by Apple, coresystems will only
support devices running on iOS4 until November 30, 2012. iOS4 is only fully supported until
coresuite.com mobile version 2.3.6.
Note about iOS5: With release 2.4 of coresuite.com mobile for iOS, coresystems stopped
supporting iPhones/iPads running on iOS5.
Note about iOS6: When Apple releases iOS8 in autumn 2014, the next version of coresuite.
com mobile for iOS will no longer support iOS devices running on iOS6.
System requirements for coresuite.com cloud and mobile
17
coresuite.com mobile Android
Important information for Android devices
In general, coresuite mobile Android can be installed on any Android device running a
supported operating system. However, coresystems does not guarantee that the
application runs seamlessly on all of them. The application is tested by coresystems on
the following devices: Samsung Galaxy Tab3, S2, S3, S4 and Nexus. If you use any
other device, you must test the application yourself. coresystems only provides limited
support and does not guarantee to solve all issues occurring on devices that are not
tested by coresystems.
Minimum hardware requirements
Mobile device
Storage card with at least 1GB available space
Memory
512MB recommended
Bar code scanner/
card reader
Any bar code scanner and card readers that can be connected and
which works as keyboard (check the specifications of the relevant
device for more information).
Software requirements
Operating system
Android 4.1 or higher
Other requirements
Internet connection Working data connection to the internet
System requirements for coresuite.com cloud and mobile
18
my.coresuite.com
Minimum hardware requirements
Minimal
Recommended
Processor
Windows: x86 or x64 1GHz
Mac: Intel Core Duo 1.83GHz
Dual-Core processor
Memory
(RAM)
1024MB
2048MB
Resolution
1024x768
1280x1024 or higher
Software requirements
Runtime
Silverlight 5 (latest available version)
Operating
system
and web
browser
Operating system/browser
IE 9+
Firefox Safari
3.6+
5.1+
Chrome
12+
Windows Vista
x
x
-
x
Windows 7
x
x
-
x
Windows 7 SP1
x
x
-
x
Windows Server 2008 SP2
-
x
-
x
Windows Server 2008 R2 SP1
x
x
-
x
Windows Server 2003, Windows XP SP2,
SP3
-
x
-
x
Macintosh OS 10.5.7+ (intel-based)
-
-
x
-
Other requirements
Internet
connection
512kbit/s (faster connection recommended)
System requirements for coresuite.com cloud and mobile
19
coresuite.com resource planner
Minimum hardware requirements
Minimal
Recommended
Processor
Windows: x86 or x64 1GHz
Mac: Intel Core Duo 1.83GHz
Dual-Core processor
Memory
(RAM)
1024MB
2048MB
Hard disk
S-ATA with at least 2GB free storage
SSD with at least 4GB free storage
(with an SSD, the performance of the
software can be increased up to 4
times)
Resolution
1024x768
1920x1200
Software requirements
Runtime
Silverlight 5 (latest available version)
Operating
system
and web
browser
Operating
system/browser
IE 9
IE 8
IE 7
IE 6
Firefox Safari
3.6+
5.1+
Chrome
12+
Windows Vista
x
x
-
-
x
-
x
Windows 7
x
x
-
-
x
-
x
Windows 7 SP1
x
x
-
-
x
-
x
Windows Server
2008 SP2
-
-
-
-
x
-
x
Windows Server
2008 R2 SP1
x
x
-
-
x
-
x
Windows Server
2003, Windows
XP SP2, SP3
-
x
-
-
x
-
x
Macintosh OS
10.5.7+ (intelbased)
-
-
-
-
-
x
-
Other requirements
Internet
connection
512kbit/s (faster connection recommended)
To print, send e-mails with attachments and open PDFs directly, you need to
mark the application as trusted. Follow the steps described at https://
helpdesk.coresystems.ch/entries/21742208.
System requirements for coresuite.com cloud and mobile
20
coresuite.com checklist designer
Minimum hardware requirements
Minimal
Recommended
Processor
Windows: x86 or x64 1GHz
Mac: Intel Core Duo 1.83GHz
Dual-Core processor
Memory
(RAM)
1024MB
2048MB
Hard disk
S-ATA with at least 2GB free storage
SSD with at least 2GB free storage
(with an SSD, the performance of the
software can be increased up to 4
times)
Resolution
1024x768
1280x1024 or higher
Software requirements
Runtime
Silverlight 5 (latest available version)
Operating
system
and web
browser
Operating
system/browser
IE 9
IE 8
IE 7
IE 6
Firefox Safari
3.6+
5.1+
Chrome
12+
Windows Vista
x
x
-
-
x
-
x
Windows 7
x
x
-
-
x
-
x
Windows 7 SP1
x
x
-
-
x
-
x
Windows Server
2008 SP2
-
-
-
-
x
-
x
Windows Server
2008 R2 SP1
x
x
-
-
x
-
x
Windows Server
2003, Windows
XP SP2, SP3
-
x
-
-
x
-
x
Macintosh OS
10.5.7+ (intelbased)
-
-
-
-
-
x
-
Other requirements
Internet
connection
512kbit/sec (faster connection recommended)
System requirements for coresuite.com cloud and mobile
21
CONTACT
For more information
and support, please
visit our website:
www.coresuite.com
Infoline:
+41 (0) 56 500 22 22
Address:
coresystems ag
Villa im Park
5210 Windisch
Switzerland