4980 NE 11 Avenue, Suit e D & A, Oakland Park, FL 33334 Phone: 954-357-1172 Fax: 954-357-1175 Email: [email protected] Websit e: w w w .pmsbillingandcollect ion.com Dear Doctor; Thank you for taking time out of your busy schedule to speak with me yesterday Enclosed is information concerning the sservices offered by our company. y. As you know, many man companies have a need for serious and successful debt collections. They also find it difficultt to locate a dedicated billing and collection companyy that offers both professional busi business practices and reasonable fees. Progressive Medical Solution, ution, Inc. boasts a multi multi-lingual management staff with over 13 years of professional billing and collections ollections experience. This experience combined with access to some of the th most sophisticated collections technologyy ensures maximum success in billi billing ng and collections on both your new and delinquent accounts. counts. We guarantee that you will receive the most professional ssional representation available. av Our fees are established on a contingency basis with absol absolutely no cost to you until your claims are billed and your delinquent accounts are recovered. Billing, col collections, lections, investigations, and skip tracing tracin are all covered under your fee plan. “Total al authority” is also required to act on your behalf, and all payments on your account will be made directly to your office. Our goal is to successfully recover your money in accordance with the Code of Ethics of the American Am Billing Association and the American Collection ection Association. Remember our unconditional al guarantee – we will effectively collect more than yourr prior or current service or you will not be charged! Thank you for your interest in our services; I look forwa forward to hearing from you soon! Faithlyn M. Patterson-Douglas Marketing Director [Type t ext ] PROGRESSIVE MEDICAL SOLUTION, INC. A successful medical practice must include a sound business practice; Progressive Medical Solution, Inc. will help you manage your business better! Is your practice plagued with incorrect patient insurance information, lengthy collection problems, and backlogged billing or delayed reimbursement? PROGRE SSIVE ME DICAL SOLUTION, INC is equipped to make your practice profitable and worry-free by dramatically improving your collections, insurance, and backlog billing – quickly, efficiently, and cost effectively! PROGRE SSIVE ME DICAL SOLUTION, INC is a state-of-the-art billing and practice management service organization with a diverse clientele in all specialties and disciplines, and currently bills more than $100,000,000 in annual charges. Our staff is expertly trained in all current coding, collection, and claims processing techniques, with on-site presence at client locations. Services offered to make your practice healthier include: Daily billing Paper claims Secondary insurance follow-up Patient invoicing Posting of all charges and payments Monthly status reports and When Requested Mailing of statements at no cost Paid long distance calling E lectronic reimbursements within 14-21 days Coding consultations Superior statement and telephone follow-up system Aging reports OUR UNCONDITIONAL GUARANTE E We will effectively collect more than your prior or current service or you will not be charged! To learn more about our company and the services we provide, call today for a FRE E CONSULTATION! PAGE 1 [Type t ext ] PRO G RESSIVE MEDIC AL SO LUTIO N, INC . C O LLEC TING YESTERDAY’S DEBT USING TO MO RRO W’S TEC HNO LO G IES Why Pro g re ssive Me d ic a l So lutio n, Inc ., the b e st full-se rvic e b illing a nd c o lle c tio n c o mp a ny fo r yo ur b usine ss? With a p ro ve n tra c k re c o rd o f p ro d uc ing the hig he st ne t re turn fo r c lie nts c o mp a re d to o the r se rvic e s o n a lo c a l, na tio na l, a nd e ve n inte rna tio na l le ve l, yo ur b usine ss will e xp e rie nc e inc re a se d p ro fits. Pro fe ssio na lism is g ua ra nte e d with a ma na g e me nt te a m tha t is me tic ulo usly tra ine d , hig hly kno wle d g e a b le , a nd infuse d with ye a rs o f e xp e rie nc e in the b illing a nd c o lle c tio ns ind ustry. O ur sta ff is e xp e rtly tra ine d in the la te st c o d ing a nd c la ims p ro c e ssing te c hniq ue s, using sta te -o f-the -a rt c o mp ute r a nd te le c o mmunic a tio ns syste ms. We o ffe r d a ily b illing (c la ims a re b ille d within 24-48 ho urs o f re c e ip t), a nd re imb urse me nts a re o b ta ine d fa st thro ug h o ur e le c tro nic c la ims sub missio n to Me d ic a re / Me d ic a id a nd mo st c o mme rc ia l insura nc e c a rrie rs. An o nsite re p o rt write r a llo ws us to c usto mize re p o rts fo r p ro d uc tivity, re fe rra ls, HMO tra c king a nd mo re . We ha ve d e ve lo p e d a n e xc lusive sta te me nt a nd te le p ho ne fo llo w-up syste m tha t is sup e rio r to a ll o the rs in the ind ustry. Re ve nue o p timiza tio n a na lyse s a re use d to insure tha t fe e s a re c o nsiste nt within g e o g ra p hic a l a re a s, a nd inte rna l c o ntro l p ro c e d ure s a re a na lyze d to g ua ra nte e tha t a ll syste ms a re o p e ra ting a t ma ximum e ffic ie nc y. O ur p re -litig a tio n d ivisio n is a va ila b le to re vie w file s, se a rc h fo r a sse ts, a nd e va lua te la wsuit fe a sib ility in c a se s o f p a yme nt re fusa l. In a d d itio n to full-se rvic e b illing a nd c o lle c tio n, we a lso o ffe r b o o kke e p ing , p a yro ll, tra nsc rip tio n, sc he d uling , c o mp ute r sa le s a nd ne two rking se rvic e s. O ur c o mp a ny is lic e nse d a nd b o nd e d in the sta te o f Flo rid a , a nd a me mb e r o f the Ame ric a n Me d ic a l Bille rs Asso c ia tio n (AMBA), the Flo rid a C o lle c to r Asso c ia tio n (FC A), the G re a te r Fo rt La ud e rd a le C ha mb e r o f C o mme rc e (FLC C ), the So uth Flo rid a C ha mb e r o f C o mme rc e (SFC C ), a nd the Be tte r Busine ss Bure a u (BBB). PAGE 2 [Type t ext ] We o p e ra te with full c o mp lia nc e to the a p p lic a b le p ro visio ns o f fe d e ra l la w re g ula ting c o lle c tio n p ra c tic e s und e r the Pub lic La w 95-109, the Fe d e ra l De b t C o lle c tio n Pra c tic e s Ac t (FDC PA), a nd the He a lth Insura nc e Po rta b ility a nd Ac c o unta b ility Ac t o f 1996 (HIPAA). O ur c urre nt c lie nts inc lud e the fo llo wing p ro fe ssio na ls: plastic surgeon family practice Psychiatry Physical Therapy LCSW Ophthalmologist He re ’ s wha t so me o f o ur c lie nts a re sa ying a b o ut PMS, INC : “ I first use d PMS, Inc ., o ve r a ye a r a g o whe n we we re ha ving a p ro b le m with o ur insura nc e re imb urse me nt. I wa s ve ry a ssure d a fte r sp e a king to Fa ithlyn tha t she c o uld a g a in g e t thing s b a c k o n tra c k. It to o k a ro und o ne mo nth fo r o ur b a c klo g o f b illing p ro b le ms to fina lly b e c a ug ht up a nd o ur re imb urse me nts re c e ive d . I a lso like the mo nthly p rinto uts tha t sho w a n e xa c t b re a kd o wn o f wha t wa s b ille d . I a m a stro ng b e lie ve r tha t e le c tro nic b illing is the wa y to g o o ve r p a p e r c la ims fo r sp e e d ie r p a yme nt a nd o ve ra ll e ffic ie nc y. O ur b usine ss wo uld no t he sita te to re c o mme nd PMS, Inc ., to o the r p ro fe ssio na ls.” -- Z.P., MD, PA “ I a m se nd ing this le tte r o f re fe re nc e fo r Pro g re ssive Me d ic a l So lutio n, Inc ., b e c a use I fe e l PMS, INC is a n e xc e lle nt b illing se rvic e . I a m ve ry sa tisfie d with PMS, INC a nd with Fa ithlyn sinc e a ll my d e a ling s ha ve b e e n p ro fe ssio na l, c o urte o us, d ilig e nt a nd p ro fic ie nt a nd a ll my c la ims ha ve b e e n ha nd le d e ffic ie ntly a nd p ro mp tly. Any p ro b le ms id e ntifie d b y PMS, INC o r I ha ve b e e n imme d ia te ly a tte nd e d to a nd re so lve d . By se nd ing my c la ims e le c tro nic a lly thro ug h PMS, INC , I ha ve b e e n re c e iving p a yme nts in a sho rte r p e rio d o f time , a nd I a m no t re sp o nsib le fo r c o stly up d a ting o f so ftwa re (whic h is c o nsta ntly c ha ng ing ) fo r e le c tro nic sub missio ns. I ha ve b e e n Ap p ro a c he d b y o the r b illing se rvic e s a nd I ha ve fo und PMS, INC to b e c o st c o mp e titive with the se o the r se rvic e s. I the re fo re d o no t he sita te to re c o mme nd Pro g re ssive Me d ic a l So lutio n, Inc . Se rvic e a nd Fa ithlyn to a nyo ne . I ha ve b e e n a nd I c o ntinue to b e ve ry p le a se d with this b illing se rvic e .” -- D.M., MD “ I wo uld like to ta ke this o p p o rtunity to e xp re ss my sinc e re a p p re c ia tio n fo r the ma nne r in PAGE 3 [Type t ext ] whic h yo ur c o mp a ny ha s inc re a se d the insura nc e re ve nue in my o ffic e . This is in p a rt d ue to yo ur time ly p ro c e ssing o f c la ims a nd turn a ro und fo r re imb urse me nt o f se rvic e s p ro vid e d . The a tte ntio n to d e ta il a nd p ro mp t fo llo w-up o n o utsta nd ing c la ims ha s a llo we d mo nthly c o lle c tio ns to d o ub le . This is a fa r c ry fro m the p re vio us b illing se rvic e I ha d use d , whic h wa s mo re e xp e nsive a nd ina d e q ua te , a nd b y d e la ying the p ro c e ssing o f c la ims a nd fo llo w-up p ut my o ffic e in a rre a rs. I sup p o se this is p a rt o f the le a rning c urve , b ut luc kily it wa s sho rt live d . It’ s re a ssuring to me kno w yo ur c o mp a ny is ha nd ling a ll my insura nc e c la ims, b e c a use in tre a ting p a tie nts a nd running a n o ffic e the re a re so ma ny p ro b le ms tha t a re e nc o unte re d tha t the la st thing I ne e d to wo rry a b o ut a re the c la ims. I lo o k fo rwa rd to yo ur re a so na b le a nd c o mp e titive p ric ing a nd g re a t se rvic e tha t I ha ve c o me to p e rso na lly a nd fina nc ia lly a p p re c ia te in a c o st e ffe c tive b usine ss re la tio nship . I e nc o ura g e yo u to use my o ffic e fo r re fe re nc e s.” -- L.B., O p e ra tio ns Ma na g e r “ It is a p le a sure to re c o mme nd Pro g re ssive Me d ic a l So lutio n, Inc . Se rvic e a nd sta ff fo r e xc e lle nt b illing se rvic e s. Yo u c a n re st a ssure d tha t whe n yo u se nd yo ur b illing to PMS, INC yo ur sta te me nts will g o o ut p ro mp tly a nd c o rre c tly. If the re a re a ny p ro b le ms with c o d ing o r a d d re sse s, the ir sta ff will c o nta c t yo u to b e sure tha t yo ur b illing g o e s smo o thly. Be sid e s g re a t se rvic e , this is ve ry a ffo rd a b le . To ha ve a b illing p ro g ra m, up d a te d c o mp ute r, rib b o ns, HC FAs, e nve lo p e s, sta mp s, the lo c a tio n to ha ve e ve rything a nd the time to d o it o r a p a id sta ff to d o it is e xp e nsive . I sa ve mo ne y with PMS, INC . I c a n c o nc e ntra te o n p a tie nt c a re /ma rke ting a nd o the r b usine ss a c tivitie s b y ha ving the b illing ha nd le d b y PMS, INC . It’ s o ne le ss imp o rta nt p rio rity tha t so me o ne e lse is e xe c uting . It ha s b e e n g re a t no t ha ving the sta ff kno w the we e kly b illing . This is no t a sub je c t o f d isc ussio n. My b illing is ve ry smo o th. I d o no t ha ve a ny stre ss o ve r g e tting the b illing o ut. Ag a in, if yo u a re c o nsid e ring the e xp e nse a nd time to d o it yo urse lf, yo u will p a y mo re tha n ha ving PMS, INC d o it fo r yo u. Yo u c a n trust PMS, Inc ., a nd its sta ff.” D.B., MD “ I just wa nte d to le t yo u kno w tha t my c la ims with Me d ic a re ha ve mo ve d a lo ng c o nsiste ntly. I a m ve ry p le a se d to se e ho w q uic kly yo u tra nsmit the c la ims. As a c o nse q ue nc e , p a yme nt is muc h mo re c o nsiste nt. Mo re o ve r, whe n I ha ve ha d a q ue stio n, yo ur re sp o nse ha s b e e n p ro mp t a nd info rma tive . This is g re a tly a p p re c ia te d a t a time whe n the re is a c o ntinue d ne e d to ha ve up d a te d info rma tio n. Tha nks a g a in.” F.K., LC SW PAGE 4 [Type t ext ] O FFIC E PRO FILE 1. Wha t p ro b le ms e xist in yo ur o ffic e tha t yo u fe e l c a n b e e limina te d b y using a b illing se rvic e ? ___________________________________________________________________________________ 2. Wha t is yo ur c urre nt a p p ro a c h to so lving the se p ro b le ms? ____________________________________________________________________________________ 3. Wha t syste m d o yo u c urre ntly use in yo ur o ffic e ? ____________________________________________________________________________________ 4. If yo u a re c urre ntly using o r ha ve p re vio usly use d a b illing se rvic e , why a re yo u inte re ste d in switc hing to a ne w se rvic e ? ____________________________________________________________________________________ 5. Who will ma ke the d e c isio n to e mp lo y a b illing se rvic e ? __________________________________________________________________ 6. Do yo u c urre ntly sub mit c la ims e le c tro nic a lly? Ye s No If ye s, b y wha t me tho d (fre e c a rrie r so ftwa re , c le a ring ho use , e tc .) __________________________________________________________________ If no , a re yo u inte re ste d in e le c tro nic c la ims sub missio n? Ye s No 7. Ple a se ______ ______ ______ ______ ______ ______ ______ list the numb e r o f the fo llo wing : d o c to rs in yo ur p ra c tic e p a tie nts se e n p e r d a y p ro c e d ure s p e r p a tie nt to ta l c urre nt a c c o unts a c tive c urre nt a c c o unts (o p e n b a la nc e s) ne w p a tie nts p e r d a y p a tie nt sta te me nts p re p a re d e a c h mo nth 8. Do yo u c urre ntly ha ve a n up d a te d sup e r-b ill? 9. Do yo u e ve r sub mit a c c o unts fo r c o lle c tio n? PAGE 5 Ye s Ye s No No [Type t ext ] 10. If ye s, ho w muc h d o yo u p a y fo r c o lle c tio ns se rvic e s? __________________________________________________________________ 11. Ple a se e stima te the fo llo wing a s a p e rc e nta g e o f yo ur to ta l insura nc e c la ims: _______% Me d ic a re _______% Me d ic a id _______% c o mme rc ia l c a rrie rs _______% PPO s: __________________________________________________ _______% HMO s: _________________________________________________ _______% p e rso na l injury a nd wo rke r’ s c o mp e nsa tio n _______% o the r/ c a sh 12. Who se rvic e s yo ur a g e d insura nc e c o lle c tio ns a c c o unts? __________________________________ a t the ho urly ra te o f $ __________ 13. Ho w ma ny d e linq ue nt a c c o unts d o yo u c urre ntly ha ve ? __________ 14. Ple a se list a ny o the r c o nc e rns: ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ PAGE 6
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