the PDF for January 19
View us online at www.rustreport.com.au Video channel at www.rustreport.com.au/video/ Send media releases to [email protected] Issue #2, January 19, 2015 Unwinding from the past RUST BUCKET Len Rust As we move into 2015, fast moving technologies are hitting the headlines. Complex changes and trends that will rede=ine business markets plus loads of wishful thinking! At the same time we have stories of vendors that are continuing to split apart. New business models, many new strategies, changing leaders, new competitors all are challenges for vendors and buyers. The CIO’s role also continues to evolve to master the business demands and issues from customers plus security concerns. Faster, smarter, leaner business is today being shaped by Cloud Computing, Mobile and Big Data Analysis. An explosion of app.’s, devices, platforms and social media are all transforming the marketplace. For both IT and business executives knowing which vendors seem to be moving in the right direction is a key factor in decision making, especially considering all the moving parts that are now shaping our industry. The mobile web world is transforming enterprises on how connections are made with customers and also the interaction with partners and employees. Leadership is being redeFined in today’s real-‐time world, with many companies moving from huge data centres to software as a service. The cloud vendors and the channel partners that focus around services have the best chance of winning. Many vendors especially those that have older sales models built around moving hardware, software and building data centres all areas where margins have been squeezed over the past three years are now being pressured to make technology changes to stay competitive. The cloud model today represents a major stage in the relentless disaggregation of businesses – breaking up organisations and roles and functions into new logical components and also In this week’s industry player profile interview we speak to John Ridge, Executive Director, ACS Foundation. View the interview in a new window here. keeping in-‐house those that are core and letting someone else run everything else. This model requires new kinds of management styles, new ways of managing teams, new buying and evaluation processes and new ways of valuing the enterprise itself. Many vendors as they ‘unwind from the past’ are also creating speciFic business units looking at verticals in each space. As part of this strategy they are also acquiring companies with deep domain knowledge and skills to service the chosen sectors. These sectors are mainly where organisations are Figuring out how to unwind themselves from the past and move into the current business landscape. There is a lot happening – smart devices are the fastest-‐growing element of the Internet of Things where everyday objects are linked to the internet to collect and receive information from other connected devices and web services. Disruptions are the norm as digital businesses today open the Floodgates to the technologies all of which will have a huge effect on the most powerful assets of digital business – staff and customers. Towards 2020 there is a smorgasbord of digital opportunities for companies to foster a renaissance allowing many of them to reconnect with what made them industry leaders in the past. Restructuring company’s portfolios is like trying to repaint the Sydney Harbour Bridge. By the time the crew reaches the far side of the bridge it’s time to start all over again. Most IT organisations are now engaged in a never ending task of technology renewal. IT modernization also requires a substantial culture change within the organisation and particularly in the relationship between a widening audience beyond the walls of the business and the IT organisation. Len Rust—[email protected] http://info.riministreet.com/Gartner-On-Premises-ERP-Report.html?src=newsletter&src_dt=rustreport http:// info.riministreet.com/Gartner-On-Premises-ERP-Report.html?src=newsletter&src_dt=rustreport http:// info.riministreet.com/Gartner-On-Premises-ERP-Report.html?src=newsletter&src_dt=rustreport http:// info.riministreet.com/Gartner-On-Premises-ERP-Report.html?src=newsletter&src_dt=rustreport http:// info.riministreet.com/Gartner-On-Premises-ERP-Report.html?src=newsletter&src_dt=rustreport http:// info.riministreet.com/Gartner-On-Premises-ERP-Report.html?src=newsletter&src_dt=rustreport http:// info.riministreet.com/Gartner-On-Premises-ERP-Report.html?src=newsletter&src_dt=rustreport http:// info.riministreet.com/Gartner-On-Premises-ERP-Report.html?src=newsletter&src_dt=rustreport http:// info.riministreet.com/Gartner-On-Premises-ERP-Report.html?src=newsletter&src_dt=rustreport http:// info.riministreet.com/Gartner-On-Premises-ERP-Report.html?src=newsletter&src_dt=rustreport http:// info.riministreet.com/Gartner-On-Premises-ERP-Report.html?src=newsletter&src_dt=rustreport http:// info.riministreet.com/Gartner-On-Premises-ERP-Report.html?src=newsletter&src_dt=rustreport http:// Now Download info.riministreet.com/Gartner-On-Premises-ERP-Report.html?src=newsletter&src_dt=rustreport Get your complimentary Gartner report: When staying with on-premises ERP is the right choice © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 1 | January 19, 2015 TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST TEST ! Complexity of storing and managing data hinders ANZ business innovation Complexity of storing and managing data hinders ANZ business innovation More than three in four IT decision makers in Australia and New Zealand claim that the complexity of storing and managing data is impacting their ability to innovate, according to new research by Nimble Storage. At the same time, deploying new storage solutions which are automated and include easy-‐to-‐use storage management features are highly prized by 89 per cent of professionals when considering a new storage solution purchase. The survey found found that storage solutions which reduce management complexity, enable storage performance to be monitored and slash costs in the long-‐term are attractive to 91 per cent of respondents and deemed to provide extra value. However, 64 per cent of IT decision makers purchase storage capable of more performance than they can consume because they lack conFidence in the vendor’s ability to measure and conFigure precise real-‐time demand for performance. Mike Israel, IT Manager at Knox Grammar School in Sydney, said, “ When we look to deploy storage solutions, we look at a vendor’s whole of support strategy from the technology itself to proactive monitoring offered by the vendor’s engineers as well as functionality support provided by automated telephone and email alerts.” The Nimble survey found also that the ability to leverage existing in-‐house staff skills, the size and Financial stability of a vendor and certiFied support for a speciFic application were important to only one quarter of respondents when selecting new storage infrastructure. An existing relationship with a vendor, industry speciFic expertise and pre-‐qualiFied solutions/reference architecture was of interest to less than one in Five respondents. Five digital workplace trends on the rise Many workplace procedures are still just an online version of their analogue predecessors with clunky, manual processes that get in the way of doing business, according to new research from Concur. Matt Goss, managing director – SMB, Concur, said, “Employees have grown accustomed to the friendly, intuitive experiences that smartphones and tablets deliver. Businesses need to come to the party and deliver the same experience in the workplace. Often, businesses use outdated practices not because there aren’t better alternatives out there, but through force of habit. “While technology doesn’t necessarily mean less work it does hold the promise of bringing new, intuitive tools into our work lives to make it better.” INSIDER EDITION Five digital workplace trends on the rise 1. Digital contract-‐signing. Signing a contract can still involve a surprising amount of hassle and take days to complete, with printing, signing, scanning and emailing. With e-‐signature services like Adobe Echosign and Docusign, a contract can be sent, signed and delivered with a few clicks. e-‐signatures can lead to a bigger deal size, shorter sales cycles and higher win rates. 2. Smartphone as your wallet. Wallet-‐free living is coming soon. ApplePay ensures that we’ll see much more innovation in this area very soon. Google, PayPal, Visa and MasterCard are all in various stages of developing mobile banking systems. 3. Conference calls that work. New solutions like UberConference automatically call you when it’s time for the meeting to start, show you who’s in the meeting and who’s speaking, plus how long they stayed, all without lifting a Finger. 4. Hands-‐free commuting. OfFice culture exploded in the post-‐industrial era, which meant that the morning commute became accepted as a torturous, yet necessary, part of working life. With advances like driverless cars, adaptive trafFic signals, and road trains bumper-‐to-‐bumper trafFic may soon become something of the bygone era. 5. Paperless receipts. The promise of paperless ofFices has long been with us and yet only now with smartphones does this vision seem to be within grasp. Evernote’s ScanSnap is one example of how painless it can now be to capture and organise important documents, like receipts. With a single button, you can ditch paper-‐bound methods for good. OZAPP Top 20 finalists selected The 2014/15 OzAPP Awards judges have selected the Top 20 startups entered from the Asia PaciFic region. This year we received a large number of entrants with an impressive range of mobile, web or cloud apps and early-‐stage concepts. The quality of teams that entered was excellent and selecting a top 20 was tough. The Top 20 applicants will receive $24k worth of hosting, education, mentoring and marketing support through the Rackspace Prize and 6 months free service on Hootsuite Pro and Hootsuite University through the Hootsuite Prize. The Top 20 Finalists will now participate in a live video pitch process with senior members of the OzAPP Awards judging committee. The Top 5 Finalists will then be invited to the West Tech Fest on 18 February in Perth, Western Australia. Each team will pitch to leading VC's, tech entrepreneurs and industry heavyweights from across the globe in competition for the USD$100,000 QPrize. For more information about the West Tech Fest click here. © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 2 | January 19, 2015 h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p:// talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/ 2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐ unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐ live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p:// talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/ 2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐ unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐ live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p:// talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/ 2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐ unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐ live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p:// talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/ 2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐ unleashed-‐awards-‐live-‐blog/ v h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐ live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p://talentunleashed.co/2014-‐talent-‐unleashed-‐awards-‐live-‐blog/ h"p:// HP reveals cost of cybercrime in Australia escalates 33 percent RUST E-RESEARCH HP recently unveiled the results from a third annual study conducted by the Ponemon Institute that documents the rising cost, frequency and time to resolve cyber-‐attacks in Australia. Conducted by the Ponemon Institute and sponsored by HP Enterprise Security, the 2014 Cost of Cyber Crime Study1 found the average annual cost of cybercrime incurred by a benchmark sample of 30 organisations in Australia was $4.3 million, representing a 33 percent increase since the study was initiated three years ago. According to the 2014 Cost of Cyber Crime Study, smaller organisations in Australia experienced a higher proportion of cybercrime costs relating to web-‐based attacks, malicious insiders, malware, viruses, worms, trojans and botnets. In contrast, larger organisations in Australia experienced a higher proportion of costs relating to denial of services, malicious code, phishing, social engineering and stolen devices. Companies deploying security intelligence systems experienced a higher return on investment (ROI) at 23 percent, than all other technology categories. Advanced security intelligence tools such as Security Information and Event Management (SIEM) solutions, Intrusion Prevention Systems (IPS) with reputation feeds, network intelligence systems and big data analytics have helped companies detect and contain cyber-‐attacks to achieve a lower annual cost of cybercrime. “Adversaries only need to be successful once to gain access to data, while businesses must be successful 100 percent of the time to stop the cascade of attacks their organisations face each day,” said Shane Bellos, general manager, Enterprise Security Products, HP Software, HP South PaciFic. “No amount of investment can completely protect organisations from highly sophisticated cyber-‐attacks, but improving the organisation’s ability to disrupt the adversary at every step of the threat lifecycle will signiFicantly improve attack containment and reduce the Financial impact”. Key Eindings from the 2014 Cost of Cyber Crime study include: • Cybercrimes continue to be very costly: The average annual cost of cybercrime incurred was $4.3 million, with a range of $409,959 to $15.8 million; an increase of 8.4 percent over the average cost reported in 2013. • Cybercrimes are intrusive and common: The 30 organisations from Australia in the study experienced 47 successful attacks per week, compared to 41 attacks per week when the study was initially conducted in 2012. • Cybercrimes require more time to resolve: The average time to resolve a cyber-‐attack was 23 days, while the average cost incurred during this period was $276,323. Results show that malicious insider attacks take an average of 51 days to contain. The most costly cybercrimes • The most costly cybercrimes are those caused by denial of services, malicious insiders and malicious code. These account for more than 50 percent of all cybercrime costs per organisation on an annual basis. • Business disruption continues to represent the highest external cost, followed by the costs associated with information loss. On an annual basis, business disruption accounts for 40 percent of total external costs (down 4 percent from last year), while costs associated with information and revenue loss account for 54 percent of external costs (the same as last year). • Detection and recovery are the most costly internal activities. On an annual basis detection and recovery combined accounted for 53 percent of the total internal activity cost with productivity and direct labour representing the majority of these costs. • Organisations in energy, utilities and Financial services experience substantially higher cybercrime costs than organisations in hospitality, consumer products and retail. Deployment of security intelligence solutions makes a difference Organisations in Australia using security intelligence technologies were more efFicient in detecting and containing cyber-‐attacks. For those having deployed a SIEM solution, the average cost savings were $1.9 million per year compared to companies not deploying security intelligence technologies. Organisations with technologies such as an Intrusion © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 3 | January 19, 2015 Prevention System (IPS) and Next-‐generation Firewall (NGFW) boasted a 21 percent ROI result. “Executives should have a disaster recovery plan in place for IT breaches, just as they do for natural disasters,” said Dr. Larry Ponemon, chairman and founder, Ponemon Institute. “Based on more than 2,000 interviews, the annual Cost of Cyber Crime research provides valuable insights into the costliness of different attacks to help businesses prepare the right protection and response strategies to minimise risk”. In addition to the third annual study of organisations in Australia, Ponemon conducted cyber cost studies for organisations in France, Germany, Japan, the United Kingdom and the United States. A study of Russian companies was conducted for the First time this year. Of the countries surveyed, the U.S. sample reported the highest total average cost of cybercrime at $12.7 million, while the Russian sample reported the lowest, at $3.3 million. The global results are available in a separate report entitled, 2014 Global Report on the Cost of Cyber Crime. Polycom’s top 7 workplace of the future predictions for 2015 RUST E-RESEARCH The way we work is changing. Collaboration technologies are ushering in a next generation workplace that is more productive, ef=icient and delivers meaningful cost savings to organisations of all sizes across the globe. With new, more advanced mobile devices giving employees the freedom to work from anywhere, these technologies will only continue to reshape the look and feel of the “of=ice”. As such, Polycom is unveiling its top seven technology predictions for 2015 and beyond that we believe will transform how we work now and in the future. Globalising companies will rapidly adopt and use collaboration tools Global expansion means working across time zones, borders and cultures. The future of business requires collaboration tools that extend business and defy distance and time. Ultimate success comes when organisations embrace individual collaborative preferences and build a culture of collaboration by accommodating a variety of tools from email, telephony, social media, video and content sharing. In 2015, more tools that enable visual communication from people to content will help break down communication borders and enable more global success. Integration, not just interoperability Video conferencing is altering business models, according to the white paper, “Revolutionising the Future Workplace” by futurist Jack Uldrich. It is quickly becoming one of the most used collaboration tools and is expected to overtake email as the preferred tool by 2016. But mass adoption does not happen unless it is made contextual to an end user’s preferred work style. Integrating collaboration technology, such as voice, video and content sharing tools into communication systems, business applications and workFlows will drive adoption. New technologies such as WebRTC, standards-‐based video, rich software development kits and a deeper understanding of uniFied communications applications, make this a reality. New industry-‐ speciFic solutions—particularly in healthcare, government, Financial services and retail—will increase the use and relevance of video this year. The workspace itself will evolve The workspace itself is changing signiFicantly. To reduce real estate space and related expenses, some companies are moving from rows of cubicles to more open workspaces and offering employees Flexible work arrangements. As a result, we expect workplace innovation from a distance to deFine the future of working. New technology innovations, like noise cancellation, lighting adjustments and digital white-‐boarding, will support this transformation. These technology innovations, coupled with a stronger desire for open collaboration, will render the current ofFice-‐based workspace obsolete. More emphasis will be placed on connecting to anywhere, from anywhere, at any time. The Age of ‘Supermobility’ In “Revolutionising the Future Workplace,” Jack Uldrich predicts smartphones will grow to 2.4 billion units by 2018—a ratio of 6:1 to PCs. In 2015, device-‐to-‐device communication will enable contextual-‐based collaboration. We are entering the age of “supermobility,” in which mobile devices will provide all of the tools and technology that employees need to be productive on the go, including voice, video and content collaboration solutions. This “supermobility,” which will include more use of near Field communications (NFC), Wi-‐Di, Ultrasonic and other wireless technologies, will give mobile device users easier and more secure access to an enterprise’s visual collaboration tools. The SMB market will accelerate the use of cloud-‐based collaboration solutions Fueled by the evolution of mobility and the cloud, subscription-‐ based services provide organisations with the ability to collaborate and achieve more. More than ever, large scale movement of small-‐ to medium-‐sized businesses (SMB) to cloud-‐based VoIP, video and content sharing services will grow. Traditional PSTN infrastructure is becoming outdated, and with a regulatory mandate to move all voice services off PSTN within the next Five years, cloud-‐based voice, video and content use will rise dramatically. New applications and capabilities that were previously hard to get in the traditional premise-‐based world will become much easier to deploy with these cloud-‐based collaboration services. Browser-‐based collaboration solutions will become the tool of choice Companies looking for simple and effective communications willturn to the web browser in 2015. Enabled by WebRTC, companies globally will come to depend more on the browser to perform communication functions within work streams. Simplicity will ultimately rule this change, as more businesses look to make © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 4 | January 19, 2015 video an easy to use option. WebRTC will continue to gain traction in 2015, but will remain basic, meaning any advanced functionality http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ http://mycloudassistant.com.au/ will still require an enterprise solution. We believe 2016 will offer even greater adoption. Meetings as you know them are changing for the better Meetings are changing because technology continues to foster new ways to communicate. Better quality and easier to use collaboration solutions are making it feel as natural as being there —so users have a common experience regardless of their location or device. Video conferencing solutions also will easily connect to third-‐party audio services, such as Skype for Business (Microsoft Lync), increasing business-‐to-‐consumer (B2C) and business-‐to-‐ business (B2B) communications. Expect 2015 to be a signature year for advancement of collaboration tools around the globe. With work environments shifting from traditional to more advanced collaboration environments, more employees will look to their employers for Flexible yet productive “ofFices” to conduct work from wherever they choose. Video collaboration is eliminating the distance between locations and the barriers to communication with as good as being there experiences. The workplace is changing for the better, and we expect visual communications to be one of the biggest catalysts in next generation team collaboration. DEAL MAKERS Study Group deploys Interactive Intelligence all-in-one IP Communications Software Suite Study Group, international provider of higher education programmes, applied learning programmes and English language courses, has deployed an all-‐in-‐one IP communications software suite from Interactive Intelligence Group Inc. (Nasdaq: ININ). The software suite, Customer Interaction Center™ (CIC), has initially been deployed for the organisation’s Career Education Sydney and Brisbane contact centres which handle more than 200,000 calls each year. CIC has been implemented in a hybrid cloud, on-‐premise scenario and will help Study Group to optimise sales and improve customer service through its calling, recording, monitoring and reporting capabilities. The decision to select the Interactive Intelligence solution followed a review by Study Group of more than ten vendors. “Interactive Intelligence presented the most advanced feature set of all the vendors we reviewed and we appreciated the fact that its technology offering has been in the market for some time so it was proven and could provide us with a reassuring and demonstrable return on investment,” said Sean Steele, Sales Director, Career Education at Study Group. “We also chose Interactive Intelligence for the company’s global skills and market footprint capable of supporting Study Group, not just in Australia but on a worldwide basis. Importantly, we like the fact that CIC is not just a cloud-‐based solution but has the Flexibility to be deployed in a hybrid cloud basis. We also needed conFidence that our chosen vendor could successfully manage our deployment from design through roll-‐out. During this process, we were very impressed with the Interactive Intelligence project team and the skills they brought to the table.” Deloitte digital and MuleSoft announce Strategic Alliance Deloitte Digital has announced the expansion of its Cloud ERP Integration practice to continue to transform the digital journey © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 5 | January 19, 2015 and enable CloudMix with rapid integration solutions and offerings. The strategic alliance with MuleSoft will provide hybrid integration solutions that accelerate digital transformation initiatives to unlock mission critical data, enable rapid application development and provide continuous mobile experiences. "Clients bring us their challenges knowing we have what it takes to create a new business vision for their companies," said Martin Stansbury, principal, Deloitte Consulting LLP, and cloud ERP and integration practice leader. "By expanding our Deloitte Digital cloud ERP integration practice, we're helping our clients increase their speed and productivity – two key metrics that drive business. Businesses have more technology to integrate than ever, with mobility, big data, cloud and Internet of Things driving an explosion of endpoints," said Brent Hayward, vice president of global channels and services, MuleSoft. "This massive proliferation is resulting in a fragmentation of the traditional enterprise. MuleSoft's Anypoint Platform is helping to solve the world's most complex integration problems. With alliances such as Deloitte Digital, companies can beneFit from leading practices and integration experience that allows for rapid integration." Meru Networks appoints Blue Connections as new channel partner in ANZ Meru Networks® (NASDAQ:MERU), a leader in intelligent Wi-‐Fi networking, has announced that Blue Connections has been appointed as a Meru Authorised Partner. Established in 1989 and based in Melbourne, Blue Connections is a provider of best-‐in-‐class IT solutions to Australian enterprises, local and state government departments and the Education sector. “We are very excited about our partnership with Meru Networks,” said Wayne Morris, general manager for Blue Connections. “Meru Networks has a distinct and technological advantage in the wireless space that helps us ensure that we are exceeding the expectations of our clients.” One of Blue Connections First Meru deployments was the replacement of an ageing Motorola wireless LAN in Meyer Cookware Australia’s national distribution centre in Melbourne. “We were experiencing problems with co-‐ channel interference and roaming issues between access points,” said David Casey, warehouse manager for Meyer Cookware. “Our Meru Wireless Network has saved our warehouse staff an average of 1.5 hrs per day in lost productivity due to drop outs.” Peoplebank acquired by Japan's Recruit Holdings Peoplebank Holdings Ltd, Australia's largest IT and specialist recruiting Firm with operations across Australia and Asia PaciFic, has been acquired by Recruit Holdings Co. Ltd. (Recruit; Headquarters: Chiyoda-‐ku, Tokyo), largest stafFing Firm in Japan and one of the leading stafFing companies globally, with global operations in temporary stafFing services, permanent placement services, online job boards, and other business domains. Recruit Holdings describes the acquisition as reFlecting its vision of becoming the world’s leading integrated HR service provider by 2020. The company's international business growth to date has been largely through acquisitions -‐ including of The CSI Companies, Staffmark and Advantage Resourcing which yielded a signiFicant US and UK footprint -‐ as well as through organic growth, principally by development of permanent placement business in Asia and by operating world-‐leading matching platforms. Recruit Holdings sees Peoplebank as the platform for its expansion across the region. Peter Acheson, CEO of Peoplebank commented, "Peoplebank is a very strong business. In the past few years we have increased market share and have grown the business into Asia, by creating a business culture that encourages our staff's passionate commitment to their work.” Newzulu appoints Lewis PR as agency of record in Australia LEWIS PR has been appointed as the Australian agency of record by Newzulu, the world’s leading crowd-‐sourced news and freelance journalism platform. This announcement coincides with the LEWIS team in France also being selected as Newzulu’s local PR partner of record earlier this month. Newzulu, which was founded in 2006 by Australian entrepreneurs, Alexander Hartman and Peter Scarf, delivers validated crowd-‐sourced photo and video content to publishers, broadcasters and creative agencies around the world. “Newzulu is an incredibly exciting company that is enjoying rapid growth both here in Australia and globally. We relish the opportunity to work with industry leading disruptors and Newzulu certainly meets this criteria. This new partnership is very signiFicant for LEWIS, as it further reinforces our position as a leading integrated communications agency,” said Andy Oliver, SVP APAC at LEWIS. “Our expertise in technology together with our ability to continually deliver creative campaigns puts us in very good stead to support Newzulu in meeting its business goals, now and into the future." Monash selects Mellanox CloudX Platform Monash University in Melbourne, Australia, has selected Mellanox CloudX™ platform based on Mellanox’s SwitchX®-‐2 SX1036 Open Ethernet™ switches, ConnectX®-‐3 NICs and Mellanox’s LinkX™ cables to provide the fabric for its new cloud data center. The cloud utilizes Mellanox end-‐to-‐end 10, 40, and 56Gb/s Ethernet solutions as part of a nationwide initiative to create an open and global cloud infrastructure. Monash selected Mellanox’s RDMA-‐capable Ethernet technology due to its performance scalability and cloud efFiciency improvements. “The Mellanox CloudX platform enables application deFined back-‐planning, where researchers orchestrate all the various components – cloud, HPC and software – into their own 21st century microscope within our data center,” said Steve Quenette, deputy director of the Monash eResearch Centre. “Mellanox Open Ethernet solutions give us the Flexibility and the freedom to optimize the interconnect infrastructure for our needs and to ensure that we will be able to cope with the increase in data, compute and storage requirements of our users.” © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 6 | January 19, 2015 www.thebigdayin.com.au www.thebigdayin.com.au 2015!Collabora4on!includes:! www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au ! www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au ! ! Help#inspire#technology#skills#and# www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au ! careers#in#Australia’s#school#students! www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au Plus!over!over!80!other!tech!organisa6ons,!start8up!entrepreneurs,!and!20!universi6es.! ! to#business#strategy.! www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au The!2015!Program!will!reach!5,000!students!in:! ! Opportuni6es!for!speaking!and!exhibi6on!slots! Sydney,!Brisbane,!Melbourne,!Canberra,! www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au and!other!engagement!ini6a6ves!are!s6ll! Perth,!Adelaide,!Gold!Coast,!Newcastle! www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au available.!!Contact!us!to!get!involved!in!2015.! Wagga!Wagga,!and!Ballarat.! ! www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au kerrie.bisaro@acsfounda:on.com.au#### www.thebigdayin.com.au! www.thebigdayin.com.au www.thebigdayin.com.au www.thebigdayin.com.au or!call!(02)!829684444!or!0417!409!069! ! Peter O'Connor, VP APAC and Japan, Nimble Storage VIP TOLD ME Please provide a brief overview of the company? Nimble Storage is a global provider of disruptive data storage solutions that offer our customers and service providers unprecedented value. Our industry leading price performance arrays drive data efFiciency improvements, operational simplicity and aggressive ROI outcomes for all users. Nimble was founded in January 2008 and to date has installed more than 7000 arrays across more than countries through 1500 partners. In December 2013 Nimble Storage successfully listed on the NYSE and now employees over 800 staff including 30 staff in Australia and New Zealand. Peter O'Connor What sets the company apart from your competitors? have now chosen Nimble as their storage platform. Who are typical prospects/customers? Our customers are from all industry verticals as we typically target workloads such as Microsoft Exchange, SharePoint, SQL, VMware virtualised environments, Oracle, SAP, Splunk, and VDI (Citrix and Vmware) etc. Now, with added Fibre Channel capability our addressable market is four times larger than when we were solely an iSCSi array. This also means access to larger enterprise customers many of whom are FC users. When talking to customers/prospects what things are top of their agenda’s today? Quickly going are the days of purchasing years of storage in advance. Many larger customers have a preference for paying as they consume or Opex versus Capex. This is why Nimble recently announced ‘Storage on Demand’ for service providers and enterprise customers. This model means Nimble owns the asset and rents to the customer under a capacity consumption model. Migration is almost a thing of the past in a heavily virtualised market like Australia. These days it’s all about ease or use, power consumption, data centre space, support and performance. Cloud adoption is a popular topic of conversation but so far only less critical workloads or archived data is moving. What are the company’s greatest challenges right now? Nimble can store more data in a smaller footprint than traditional storage vendors can by using a combination of SSD and affordable NL-‐SAS drives more efFiciently. Our products offer users sub one millisecond latency for both reads and writes, are very easy to conFigure, install, and operate while using less power. Annual data growth rates of 40-‐50% plus increased reliance on colocation facilities means affordable efFicient storage is imperative. Being able to supply customers solutions that can reduce operational resources, power usage, data centre space and increase productivity is key. We have no software charges and can scale capacity, cache and controllers plus update Firmware releases and add additional nodes all non-‐disruptively. This ensures the highest levels of availability which is why more than 435 service providers We would like to have wider channel coverage so we can contest a larger volume of opportunities. We know if we have the good fortune to be invited to compete Nimble will win the majority of the time as our value proposition cannot be matched. The larger the opportunity the greater the gap there is in value differentiation between us the competition. So building relationships with key partners who serve the enterprise market is just as important as building a loyal reseller community to service the SME and mid-‐ market. Finally I’d say that we have attracted and hired some great people into Nimble. We need to ensure our past hiring standards are maintained as we continue to grow at this current rate. © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 7 | January 19, 2015 And opportunities? The opportunity is truly great. Having a purpose built model File system provides an unfair advantage over 20-‐30 year old disk bound File systems from major competitors including EMC and NetApp. It’s very difFicult for these products to be competitive against a File system that was purpose written in modern times for high performing multicore CPU’s and Flash. We anticipate the trend of replacing more of these older systems to accelerate. What are the core messages you want the marketplace to know about your company? Nimble has an extensive evaluation / trial program. Just ask for a no commitment test of our product and the results will surprise those that try. Nimble has an amazing proactive support service of which much is automated. If I surveyed our hundreds of Australian customers today what they like best about Nimble the majority of times the answer would be the support. Most customers have never experienced anything like it from any vendor in IT net alone storage. Our customer satisfaction drives everything. If customers are considering ‘all Flash arrays’ then take a look at Nimble as our hybrid systems are outperforming all competitors for a fraction of the price. Launchpad: Latest products, services and ventures The Rust Report has created a new section announcing just-‐ released products, services and initiatives new to the marketplace. For information regarding possible listings please email [email protected] Interactive Intelligence releases new cloud-based enterprise collaboration service Interactive Intelligence Group has released PureCloud Directorgy, a new cloud-‐based enterprise collaboration service delivered from its PureCloud platform designed to increase productivity and enhance collaboration by enabling employees to quickly Find, connect and communicate with the right person with the right set of skills at the right time. Features include the following: readily available employee information such as title, skills, certiFications, interests and location reduces search time; “One-‐click” employee contact options for email and IM speed responses to individuals or groups; integration with Active Directory, HR systems, CRM systems such as SalesForce; and support for smart phones and tablets gives employees anytime, anywhere access for improved responsiveness. In addition, the PureCloud platform exposes a comprehensive application programming interface that enables users to access the functionality of all services from Web or mobile applications. For more information, visit: http://www.inin.com/solutions/ Pages/PureCloud-‐Directory.aspx. LAUNCHPAD LANDESK Unveils Service Desk 7.8 LANDESK, a global leader in delivering user-‐oriented IT solutions, has announced the release of Service Desk 7.8, bringing new interfaces and capabilities to its process-‐centric service management platform. Service Desk 7.8 introduces new IT support and end-‐user capabilities with its modern, cross-‐ platform, mobile and desktop personalised experience. In addition, this release delivers a number of contextual information and activity enhancements, providing IT with more that just data. By delivering information and action capability to the support analyst in one place, at the right time and in context, Service Desk 7.8 enables IT to react faster and with greater accuracy, empowering support to create a better experience and improve satisfaction. Features of the new release include the following: attractive, intuitive IT support analyst workspace, new self-‐service dashboards, enhanced schedule management, additional dynamic contextual knowledge capabilities, new contextual telephony integration and a support appointment content pack. http://www.landesk.com Greentree delivers cloud-based disaster recovery service Greentree, a leading provider of business management software, has launched AOD for Greentree Secure, a cloud-‐based disaster http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ trsst+ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ Join over 150 leading organisations who are training their Through Us . http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ future graduates and securing their long-term workforce. http://acsfoundation.com.au/ http://acsfoundation.com.au/ http://acsfoundation.com.au/ Since 2001, we have provided 3,500+ scholarships/industry placements valued at over $30M. [email protected]@acsfoundation.com.au [email protected] Strategically+grow+your+graduate+pipeline+by+sponsoring+talented+students+ [email protected] [email protected] [email protected] VISIT www.acsfoundation.com.au PH 02 8296 4443 E [email protected] Where do they find their people? © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 8 | January 19, 2015 recovery solution which provides automated replication and system recovery for Greentree environments. Available on a monthly, pay-‐for-‐use, subscription basis and hosted on AOD’s servers both in Australia and around the world, AOD for Greentree Secure ensures that in the event of any catastrophic failure of the on-‐premise Greentree system, users can switch immediately to their in sync replicated system in the cloud. When the primary system is restored, AOD for Greentree enables a business to switch back just as easily, avoiding major downtime, data loss and allowing for uninterrupted business continuity. The AOD for Greentree Secure service enables users to easily access their data via a login from any web browser should an outage occur. Companies can continue to run their business in the cloud via systems that are continually monitored and supported 24/7 and switch back to the primary system without incurring any data loss. http://www.aod-‐ cloud.com/aod-‐greentree/ and http://www.greentree.com Riverbed Introduces powerful SteelHead appliance for application optimisation, visibility and control across the hybrid enterprise Riverbed Technology has released the Riverbed SteelHead CX 70 series, the First WAN optimisation solution speciFically designed to meet the needs of modern applications in the hybrid enterprise. The CX 70 series offers a new hardware form factor to complement the most complete visibility, control, and optimisation solution to accelerate performance of on-‐ premises, cloud and SaaS applications with SteelHead 9.0 and Riverbed SteelCentral AppResponse 9.5 which were released in November 2014. The latest release includes a complete hardware update, solid state drive-‐based architecture, double the RAM capacity and increased processing power for even better scalability and application performance. As today’s enterprises are hybrid enterprises – running on a combination of on-‐premises, SaaS, and cloud-‐based applications, delivered over an evolving mix of private and public networks – SteelHead CX 70 series securely optimises the growing number of connections between end-‐users and web-‐based application servers in order to address these challenges. NICE Systems launches Contact Centre Fraud Prevention NICE Systems has launched its Contact Centre Fraud Prevention solution, which tracks fraud patterns and screens all phone interactions for fraud against a watch list of known fraudsters. The solution brings together NICE Actimize’s extensive expertise in fraud with NICE’s years of experience in the contact centre. The solution can be deployed as a standalone contact centre solution or as part of the NICE Actimize enterprise fraud offering. The solution enables businesses to pinpoint fraudulent callers according to their unique voice print by using voice biometrics to automatically cross-‐reference each call with a suspicious watch list of known fraudsters. It also implements NICE Interaction Analytics to identify fraud patterns and social engineering attempts based on speech analytics, emotion detection, talk patterns, and interactions. For example, shouting at the agent or trying to change an address or phone number could be part of a fraudulent behaviour pattern, and certain keywords may raise a red Flag. Telephony and other contextual data, such as IVR events, caller location and ANI matching, also known as caller ID, are also examined to determine potential fraud. Centrify opens app gateway for remote access to web apps UniFied identity management company Centrify has launched an app gateway for its Centrify User Suite that securely delivers remote access to internal web applications without the hassle or risk of a VPN. Available immediately in Australia and globally, Centrify’s new capability changes the game by dramatically simplifying access to internal apps. By clicking on a shortcut in their Centrify portal, users can immediately access their favorite apps, using a single sign-‐on (SSO), just like with all their external SaaS apps. The Centrify app gateway also lets users, including partners and suppliers, securely access corporate resources from any device, including smartphones, tablets and personal computers. Security is another key component of the Centrify app gateway. It is safer than a VPN because the user is granted access to only the target app and not the rest of the network. Another beneFit of the Centrify app gateway is that on-‐premises apps such as Microsoft Sharepoint can now be as securely accessed as SaaS apps leveraging all of http://www.novatechventures.com http://www.novatechventures.com http:// www.novatechventures.com http://www.novatechventures.com http:// www.novatechventures.com http://www.novatechventures.com http:// www.novatechventures.com http://www.novatechventures.com http:// www.novatechventures.com http://www.novatechventures.com http:// www.novatechventures.com http://www.novatechventures.com http:// www.novatechventures.com http://www.novatechventures.com http:// www.novatechventures.com http://www.novatechventures.com http:// www.novatechventures.com http://www.novatechventures.com http:// www.novatechventures.com http://www.novatechventures.com http:// © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 9 | January 19, 2015 the features of Centrify User Suite, including multi-‐factor authentication, per app access policies, and central reporting of app access. For more information, visit www.centrify.com. Tenable Network Security releases Nessus v6 to reduce the attack surface Tenable Network Security has announced the release of Nessus v6, reducing customer exposure to security risks through advanced malware detection, compliance with system hardening policies, and enhanced security for mobile, virtualised and cloud environments. Ready-‐made scanning templates and more than 100 system hardening guidelines help Nessus v6 identify more vulnerabilities and malware right out of the box than any other scanning product or service across the industry landscape These out-‐of-‐the-‐box templates allow users to easily implement best practices and remove the guess work to enable them to quickly achieve and maintain a state of continuous security and compliance. Integrating with leading Enterprise Mobility Management solutions, Nessus v6 enables users to identify and scan all authorised devices as they connect to the network. It then goes a step further to detect trafFic from unauthorised devices, so that security teams can identify risks and take immediate action. Additional Nessus v6 features include a new Scan Policy Editor to easily Fine-‐tune policies to match internal compliance standards, a brand new History tab for preserving and managing previous scan versions, and a RESTful API that makes it easy to integrate Nessus v6 into a wider variety and more dynamic IT landscape. http://www.tenable.com/ AUSSIES TO WATCH DX SOLUTIONS provides end-‐to-‐end services covering design and architecture, program management, testing services, implementation and operational support. As an Australian company, the company has grown on the strength of a local presence, top-‐down engagements and an innovative, Flexible approach. The company prides themselves on their Flexibility and operate most commonly used methodologies to ensure they can align in the most efFicient way with clients and their businesses. www.dx.com.au SilvertakeAxis to power the front end for its entire core banking customers. Over 60% of all banks across Asia use SilverTakeAxis’s core banking. Streamline customers span Banking and Finance, Airlines, Contact centres, Healthcare, Utilities, Education, Retain and Government. Leading customers in ANZ include Monash University, Southern Cross University, Origin Energy, Woolworths, State Services Authority, Peninsula Health, Yarra Valley Water and AGL. www.ssolutions.com.au BROADBAND SOLUTIONS are the network carriers the internet and telephony trafFic used by some of Australia’s largest companies and government departments as well as over 80% of hotels in Australia. All solutions are backed by industry grade Service Level Agreements with a guaranteed 99.5% uptime and include a range of technologies such as Midband Ethernet, Fibre. Microwave and ADL2+. Education is another area Broadband Solutions is fast becoming a provider of choice assisting schools in the delivery of services to their student and staff above and beyond what their education department supplied services can provide. www.broadbandsolutions.com.au EXABLAZE builds unique hardware and network devices that are designed with one clear objective – minimizing latency. The company’s products are conceived for use in a wide range of markets, including high performance computing, cloud computing, big data, telecommunications and data centres. Exablaze devices can be found in latency critical deployments in key markets around the world in North America, Europe, Asia and Australia. New products’ ideas and enhancements in the works will continue to drive latency downwards providing clear value to users. www.exablaze.com PARITECH is a developer of front and middle ofFice web based technologies for the Finance industry. Mirroring the rapidly growing Self Directed client market segment, Paritech’s products are focused on empowering Investors and Traders in achieving their Financial goals. The company’s product range covers the complete Investment cycle, including account opening, online education and research tools, data feeds, trade processing, cost based reporting and advanced accounting systems (SMSF). www.paritech.com.au STREAMLINE SOLUTIONS Flagship product eTouchPoint a Flexible front ofFice automation platform built on Microsoft.Net framework streamlines eTP framework was adopted by CHAMONIX is an IT Consulting Firm providing services across the full lifecycle of system integration projects to enterprise and state government clients. The company provides expertise to Process and Operational Management which can help drive greater efFiciencies throughout the enterprise. Chamonix’s teams and consultants are experienced in implementing enterprise IT applications. The company’s staff has specialist knowledge, proven experience and demonstrable skills and is permanent employees of Chamonix. The company’s services include: Business Process Improvement, Business Intelligence and Analytics, Application Development, Change Management, Project Management and Cloud Advice and Implementation. www.chamonix.com.au © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 10 | January 19, 2015 http://www.inin.com/au-nz/Pages/default.aspx http://www.inin.com/au-nz/Pages/ default.aspx http://www.inin.com/au-nz/Pages/default.aspx http://www.inin.com/au-nz/ Pages/default.aspx http://www.inin.com/au-nz/Pages/default.aspx http://www.inin.com/ au-nz/Pages/default.aspx http://www.inin.com/au-nz/Pages/default.aspx http:// www.inin.com/au-nz/Pages/default.aspx http://www.inin.com/au-nz/Pages/default.aspx http://www.inin.com/au-nz/Pages/default.aspx http://www.inin.com/au-nz/Pages/ default.aspx http://www.inin.com/au-nz/Pages/default.aspx http://www.inin.com/au-nz/ Pages/default.aspx http://www.inin.com/au-nz/Pages/default.aspx http://www.inin.com/ au-nz/Pages/default.aspx http://www.inin.com/au-nz/Pages/default.aspx http:// www.inin.com/au-nz/Pages/default.aspx http://www.inin.com/au-nz/Pages/default.aspx http://www.inin.com/au-nz/Pages/default.aspx http://www.inin.com/au-nz/Pages/ REVOLVING DOORS Hitachi Data Systems Appoints Mark Ablett SVP and GM for APAC Hitachi Data Systems (HDS), a wholly owned subsidiary of Hitachi, Ltd. (TSE: 6501), has announced the appointment of Mark Ablett as senior vice president and general manager, Asia PaciFic. He will be responsible for providing strategic direction and leading the company in its drive to capitalise on the fast growing opportunities in the Asia PaciFic region, boosting revenue growth and expanding the business. Ablett brings over 20 years of regional sales and leadership experience in the information technology industry to HDS. He is a proven business leader with a wealth of enterprise sales and leadership expertise. Before joining HDS, Ablett was vice president of Australasia at Juniper Networks responsible for revenue growth and proFitability across the region. Neville Vincent, former senior vice president and general manager for Asia PaciFic, will be moving to a role focused on expanding the Global Systems Integrator business. Inabox Group appoints new Anittel CEO Australian listed ICT provider, Inabox Group Limited (ASX:IAB), has announced the appointment of former Coca-‐Cola Amatil senior executive, Vincent Pesquet, as Anittel’s CEO. This appointment is key in Inabox’s strategic move to be positioned as an expanding and customer-‐centric ICT company. “We chose Vincent because we wanted a highly effective manager who could implement a high-‐performing sales culture in the Anittel business, and who was speciFically not from within the IT industry. Anittel already has a number of excellent subject matter experts. “We required a strong leader who could provide the Anittel business with new ideas, energy and direction,” said Inabox Group CEO & Managing Director, Damian Kay. has more than 20 years’ experience across roles in leadership, sales, strategy development and marketing, predominately in FMCG working for consumer brands including Coca-‐Cola Amatil and Fosters Group. Most recently at Coca-‐Cola Amatil he helped to transform the company from a single category business into a diversiFied multi-‐channel business. Software AG appoints James Wooster to head up ANZ Software AG has announced the appointment of James Wooster as Vice President of Sales for Australia and New Zealand. Based in Sydney, James will be responsible for the company’s entire sales and marketing operation in the region, which will include driving continued uptake for the company’s portfolio of business infrastructure software products and solutions. As part of his role, James will also be tasked with driving customer service for existing and net new clients, as well as overseeing key marketing initiatives across both markets. Growing Software AG’s local sales teams will also fall under James’ remit. He will be responsible for the development and retention of a best-‐in-‐class sales team to drive strong margins and achieve consistent, proFitable growth particularly in the retail, Financial services and government sectors. Prior to his new role, James was Senior Vice President of Industry Solutions for Software AG, based out of the UK. He drove the growth and development of the company’s full Business Process Excellence (BPE) portfolio through direct sales, partners and marketing. Software AG’s BPE business line, which combines core IT capabilities to transform information technologies into dynamic business enablers for customers, accounts for almost 50 per cent in share of revenue for the company globally. Before joining Software AG in early 2013, James held strategic sales roles with TIBCO and Cisco. Myriad IT appoints Client Services Manager to support rapid growth in managed services Myriad IT has announced that Carl Wills has recently joined its managed services team as Client Services Manager. This position has been newly created to support the rapid expansion Myriad IT has seen in its managed services business over the past few months. In the role, Carl will be responsible for client relationship management, implementing processes to support and drive business growth as well as oversight of the expanding support team. He will also be partnering with Myriad IT clients to develop solutions that evolve with business and maximise business beneFits for clients. Carl joins Myriad IT from Intergen (New Zealand) and brings a wealth of experience in building business processes, analytical troubleshooting, and case, incident and service level agreement management. “The appointment of Carl to the new role of Client Services Manager underscores Myriad IT’s commitment to ensuring our clients receive the highest level of service in an environment of rapid growth”, said Marcus Simkin, Chief Executive OfFicer, Myriad IT. “It will enable Myriad IT to build effective long term partnerships with clients, developing and maintaining solutions across the entire system lifecycle”, Mr. Simkin said. © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 11 | January 19, 2015 Zuora Appoints ANZ Marketing Manager Zuora, the global leader in Relationship Business Management (RBM) solutions, has appointed Carla Glavonjic as its First ever marketing manager for Australia and New Zealand. Based in Sydney, Glavonjic will be responsible for increasing brand awareness, generating sales leads, managing partner and alliance marketing and working closely with the fast growing regional sales team. Glavonjic joins Zuora with more than eight years’ marketing experience across several industries including IT, media and education, and is skilled in developing and executing marketing strategies through multiple channels including social, online and event marketing. Glavonjic was previously at LinkedIn where she was ANZ Marketing Manager. During her three years with the organisation, she launched Linkedin’s on the ground marketing support for its Talent Solutions and Sales Solutions business in ANZ. Major achievements during her tenure included the launch of two inaugural events for the business in Australia: LinkedIn Talent Connect and LinkedIn Sales Connect. Her earlier marketing career experience was gained at organisations including IBM, Fairfax Media, Slattery IT and Macquarie Graduate School of Management. © Dialog Marketing Services 2015 | www.rustreport.com.au | [email protected] Page 12 | January 19, 2015
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