LIFE IN THE
FASTLANE
Volume 32 No. 1, January 2015
It's Easier Than You Think to Apply for Scholarship Help
Meijer scholarships are for any accredited college, university, vocational, technical or specialized educational institution in the U.S.
Applying for a Fred & Lena Meijer Scholarship is
easy… you just need to tell us who you are, where you
want to go to school, and how the scholarship would
help you achieve your educational and career goals.
• Two $10,000 scholarships (one each in Fred and
Lena’s name) are available.
• $2,500 scholarship opportunities are also available
for Meijer team members and their children.
Watch the video clip, located at the Meijer team member
site on Meijer.com, to find all the information you need on
applying for this competitive scholarship.
"It means everything. It means I won't
have to put off going to school any
longer and I will graduate on time."
Tara Nunamaker
Cashier and recipient of a $10,000
Fred & Lena Meijer Scholarship.
Store #203/Big Rapids (MI)
Learn more at Meijer.com/scholarship
Get Started!
Apply online today at
Who should apply?
Timeline
What you need to know?
Meijer Team Members and
Children of Meijer Team
Members with one year of
continuous service by the
application deadline date.
January 1:
Online application opens
1. Your name and contact information
April 1, 5 p.m. EDT:
Application deadline
2. Your Meijer EMPLID (or your
parent's, if you are a child of a team
member)
3. Where and why you're going to
school
MeijerScholarship.eGrant.net
The deadline is
April 1, 5 p.m. EDT.
It's as easy as 1-2-3
A Fred & Lena Meijer Scholarship Could Change Your Life!
In 2014, the Fred and Lena Meijer
Scholarship program awarded $442,500
in scholarships, furthering the college
education of 171 Meijer team members
and children of Meijer team members
attending 88 colleges or universities.
This competitive scholarship is
administered by the Grand Rapids
Community Foundation. The program
awarded $10,000 scholarships to two
recipients and $2,500 scholarships to 169
others throughout Meijer.
year is determined as a percentage of the
number of applicants as set by the Federal
Government.
The scholarship fund was originally
established in 1975 for children of Meijer
team members and was expanded to
include team members in 2010.
Not all who apply will receive a
scholarship, but only by applying will you
have an opportunity to get help with
your educational expenses.
The number of scholarships awarded each
It could be a life-changing event for you!
2
NOTE: Life in the FastLane is printed once per period. Visit OneStop.meijer.com for the daily online version!
Holiday 2014 Simply Give Week 9: $39,180
We are
pleased
to report
a total of
$39,180
in
donations
for the
ninth week of the Holiday
Simply Give campaign.
Simply Give has generated
nearly $12 million since 2008
for our food pantry partners
to restock their shelves and
meet the needs of our hungry
neighbors throughout the
Midwest.
Campaign Top Stores Through Week Nine
Store
Store Director
Market
#141
#054
#197
Jamie Thrower
Jeffery Miller
Sandra Molosky
Fort Wayne
West Detroit
North Detroit
Donation
$88,070
$25,390
$18,490
Top Stores for Week Nine
Store
Store Director
#023
#148
#175
Nancy Messieha SDIT St. Vin. de Paul Gerard $5,870
Gayla Caldwell
Cincinnati
$4,590
Jack Patty
Kalamazoo
$2,300
Market
Top Food Pantries for Week Nine
Store Store Director
Food Pantry
#023
#148
#175
No Time Now?
Read it Later!
Read this issue when you
want and when you have
time, even at home. Click
the QR code to view this
issue in color.
Donation
Donation
Nancy Messieha SDIT St. Vin. de Paul Gerard $5,550
Gayla Caldwell
Mercy Works for Help $4,570
Jack Patty
Three Rivers
$2,180
Retail Operations Delivers the Friendliest Period 12 on Record!
Retail operations set a new record in Period 12, earning the
highest ever Friendly Scores on record for the period. This was
no small feat -- the holidays make this our busiest period of the
year, raising the stakes even higher on meeting or exceeding
customers’ expectations. Friendly scores measure customer
satisfaction on seven dimensions: ability to purchase, cleanliness
of store, freshness, speed of checkout, availability of assistance,
Team Member friendliness, and Cashier Friendliness.
In Period 12, our stores earned a cumulative score of 62.3,
compared to a goal of 65. Ability to purchase, store friendliness,
and speed of checkout all had nice gains this period. The stores’
commitment to driving satisfaction on the weekends paid off
well, because both Saturday and Sunday scores were also higher
than our year-to-date performance.
Customers noticed the difference too. Here are just a few of the
customer comments received from the Friendly surveys in Period 12:
• “My cashier, Danielle, was very helpful and polite...She
wished me 'Happy Holidays', and that made my day. A little
kindness goes very far and for Danielle, it comes naturally.”
• “James, the cashier who checked me out, was highly helpful
when asked a question. He had a pleasant manner. He
asked if I had found what I came to get and if there were
any questions I had for him. The overall experience was very
professional.”
• “Erin helped me at the customer service desk with a return.
I did some shopping and there were quite a few lines at
the registers. She noticed that and asked me and another
customer to step over to another register where she quickly
checked us out. She also helped me with some coupons that
I wasn't sure would be redeemable. She was friendly and
very helpful.”
• “The store was clean, organized and had a large variety
of items available. Most importantly, the employees were
friendly and helpful.
Mark Koopman, Customer Experience Manager and
administrator of the Friendly program, said, “Providing Friendly
service with consistency is the biggest take-away from this
experience. When we
greet, help and thank
The MAIP Rate for
customers at every
the quarter that began
interaction, we deliver
January 1, 2015
a shopping experience
is 0.51%.
that is noticeable and
builds loyalty among our
The annual yield will
customers.”
be 0.51%.
Period 13, January 9, 2015
NuVal Discontinued
On December 21, we discontinued our
participation in the NuVal nutritional scoring
program and stopped printing NuVal scores
on product shelf tags.
the total store, a refreshed online presence
that will also feature a mobile app, and
engagement with health care partners around
total patient care.
We will be reallocating resources previously
used for that program to introduce new
health and wellness initiatives designed to
meet the evolving needs and interests of our
customers. For example, we are preparing
to launch a new brand that will live across
Although we no longer will support NuVal, our
commitment to serving health and wellness
efforts in our stores and in the community
is stronger than ever. Stay tuned in 2015
for more news about health and wellness
initiatives coming to Meijer!
YOU Scan
Recent Push Item Weekly Total
• 60,000+: 18-Gallon Totes
sold Dec. 28 thru Jan. 3.
These are so handy for
storing all those holiday
treasures. A great PUSH
product!
Visit Video [m] on the One-Stop Portal for the latest Meijer Retail and Supply Chain Video One-Stop episodes.
3
Our Teams Push Product!
Congratulations to the teams below and to each store team for the remarkable efforts in driving Push item sales for the twelfth period!
Dec. 7 - 13: Justin Smith,
Andrew Roberts, Tony
Giammarinaro, Betty
Hoppenworth, Frank Schott,
Tyler Welker, Ron Warner,
Amanda Johnson and Julie
Grout from Store #163/Port
Huron (MI), helped sell 942
McCafe Coffee K-Cups
for use in a Keurig brewer;
the average store sold 490.
Congratulations, Store #163!
Dec. 14 - 20:
Marie Overland,
Jodi Stratton,
Trish Sutherby,
Brittany Miller
and Jen Pingel
from Store
#140/Lapeer
(MI), helped sell
330 Sterlite Red
18-Gallon Totes;
the average
store sold 135.
Congratulations,
Store #140!
Dec. 21 - 27: Kim Piazza, Barb Caudill, Karie Heinbokel and
Terry Curtis from Store #70/Woodhaven (MI), helped sell
2,247 Bakery Pumpkin Pies; the average store sold 719.
Congratulations, Store #70!
Meijer Teams Up With Milwaukee Homeless Veterans Initiative
Each year, the Annual Holiday Drive in Milwaukee benefits
returning soldiers and the Milwaukee Homeless Veterans Initiative
(MHVI). The goal is to collect basic household items, from
cookware to personal hygiene products, to create 250 packaged
home starter kits to support veterans and their families. And,
because we have added the state of Wisconsin to our home turf
for Meijer, we took part in the effort this year.
In 2013, the Holiday Drive took on a new beneficiary: military
veterans. With more and more troops returning home from
overseas service every month, Mayor Barrett and County
Executive Chris Abele formed a partnership to bring awareness
to and address the struggles of veterans who face homelessness
or difficulties with stable housing.
The Holiday Drive went county wide, and with the help of the
community, 500 complete home starter kits were created for
the Milwaukee Homeless Veterans Initiative--enough to support
hundreds of veterans and their families in the greater Milwaukee
area.
This year’s donation drive once again benefited returning service
men and women and Milwaukee's homeless veterans.
Volunteers included members of Mueller Communications-partners helping us communicate that Meijer is eager to open
four new stores in the Milwaukee area in 2015.
Period 13, January 9, 2015
Since 2007, Milwaukee Mayor Tom Barrett has held the Holiday
Drive for servicemen and women. City of Milwaukee employees,
community partners, businesses and residents have risen to the
challenge and collected thousands of toiletries, snacks, goodies
and more to help bring a little holiday cheer to those serving our
country.
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Be Healthy. Be Informed. Save Money!
Meet Your Health
Assessment Deadline
If you (and your spouse/domestic partner) are
enrolled in a Meijer Medical Plan, you have
an opportunity to pay lower weekly medical
contributions. Receive the wellness incentive
discount by completing your medical plan’s
Health Assessment, Verified Health Screening and
participating in any required follow up activities.
February 2 thru March 30, 2015
Get Up. Get Moving. It's a new year and
time to join the Resolution Revolution.
• Develop healthy habits by tracking
your exercise and nutrition choices
The Health Assessment is a confidential
questionnaire that provides valuable insight into the
state of your health. Your individual responses are
totally confidential and will never be shared with
Meijer.
• Compete with coworkers for the top
spot on the Leaderboard
• Track three times per week to be
entered into a prize drawing
Your medical plan’s wellness administrator should
provide you with additional details on how to
complete your next steps or you may contact Meijer
Rewards at 1-866-681-6116 with questions.
• Try a new mini-resolution each week!
Join the Revolution.
Sign up starts January 19.
RedBrickHealth.com/login
855-824-6437
Don’t miss out - be sure to take action and meet the
deadline of March 31, 2015 and then participate in
follow-up activities, if required.
It Was a Season of
Sharing Holiday Joy!
Whether it was Shop with a Hero, Toys for Tots, or
visiting a senior care center, our team spread joy over
the holidays in ways that strengthen our communities.
During our Very Merry Meijer event, one customer
at each of the our 213 stores across the Midwest
was randomly selected on Dec. 13 to receive their
purchases free.
That event brought tears of joy to so many. We are
grateful to our customers for their year-round support
of our company. Like Fred Meijer always said, our
customers don't need us...we need them!
Period 13, January 9, 2015
Store #118.
Store #118.
Store #57.
Store #215.
Save the Date
2015 Service Recognition Dinners
Mark your calendar today and stay tuned for more
information about Service Recognition Dinners!
Store #194.
April 14...Western Region
April 21...Northern Region
April 29...Central Region
May 5...Southern Region
May 27...Eastern Region
May 28...Mid-Michigan Region