6/5/2014 172: How to do Business With Meijer Greg Mulder, Meijer Sandi Ragan, Meijer Jim Sutton, Meijer June 11, 2014 1 6/5/2014 AGENDA • Meijer Background • Vendor Management Area Responsibilities • Meijer VendorNet • EDI Updates • Master Data Management – Global Data Synchronization Initiative • Additional Resources © GS1 US 2014 ALL RIGHTS RESERVED 2 2 6/5/2014 Meijer Background © GS1 US 2014 ALL RIGHTS RESERVED 3 3 6/5/2014 IN THE BEGINNING…. • Meijer started out in Greenville, MI, 1934 during the Great Depression. A Dutch immigrant barber, Hendrik Meijer, met the needs of the small town by opening a small grocery store that focused on fair prices. • By 1962 Hendrik had pioneered the first supercenter and the "one-stop shopping" concept. • Meijer has always been a leader in utilizing new technology. This includes everything from the introduction of checkout scanners in the 1970’s to the decision to stay open 24 hours in the 1980’s to the launch of Meijer.com in the 1990’s. © GS1 US 2014 ALL RIGHTS RESERVED 4 4 6/5/2014 WHERE ARE WE TODAY… • Meijer is a Grand Rapids, Michigan-based retailer operating over 200 supercenters throughout Michigan, Ohio, Indiana, Illinois and Kentucky, and expanding to Wisconsin in 2015. Our stores have evolved through the years to include expanded fresh produce and meat departments, as well as pharmacies, comprehensive electronics departments, garden centers and apparel offerings © GS1 US 2014 ALL RIGHTS RESERVED 5 5 6/5/2014 Vendor Management © GS1 US 2014 ALL RIGHTS RESERVED 6 6 6/5/2014 VENDOR MANAGEMENT CORE AREAS OF RESPONSIBILITY • Vendor Communication – establish and maintain the proper communication channels and information flows between Meijer and the vendor community; which will lead to shared goals, increased efficiencies, reduced costs and overall better customer service within the Supply Chain. • Vendor Performance – ensures that a vendor’s performance meets the expectations defined by a set of key metrics. It includes the management of actual performance, identification of performance gaps and agreement of actions to achieve performance levels. • Vendor Information Set Up and Maintenance – central collection point for core vendor information through the on-boarding, maintenance and off boarding process. © GS1 US 2014 ALL RIGHTS RESERVED 7 7 6/5/2014 Meijer VendorNet www.meijervendornet.com © GS1 US 2014 ALL RIGHTS RESERVED 8 8 6/5/2014 MEIJER VENDORNET • The Meijer VendorNet was designed to provide a place to collaborate and exchange data with Meijer. • All vendors doing business with Meijer should have access to the Meijer VendorNet. – Visibility by role – Access granted by your company’s VendorNet administrator(s) • All communications from Meijer utilize the emails that are registered on the Meijer VendorNet. © GS1 US 2014 ALL RIGHTS RESERVED 9 9 6/5/2014 VENDORNET LAYOUT • Layout is in a tab format – Drop down on each tabs to sections pertaining to tab • Applications and Related Documents on each tabs © GS1 US 2014 ALL RIGHTS RESERVED 10 10 6/5/2014 WELCOME TAB • Announcements – Changes to Documents – Upcoming events – Outages and Maintenance Information • Helpful Tips • Ongoing Initiatives • Calendar – Webinar Dates – Key dates © GS1 US 2014 ALL RIGHTS RESERVED 11 11 6/5/2014 ORDER & PAYMENTS TAB • Purchase Orders – Contains tools and documents related to purchase orders. • Payments & Claims – Contains information related to viewing payment status and submitting or tracking claims. • Invoices – Contains information related to invoicing for delivered product or services. • General Reference – Contains reference information related to orders and payments for those orders. © GS1 US 2014 ALL RIGHTS RESERVED 12 12 6/5/2014 SHIPPING & DELIVERY TAB • Appointment Scheduling – Contains tools and information related to scheduling deliveries. • Forms & Worksheets – Contains all forms and worksheets that are needed for shipping and delivery related processes. • Guidelines & Requirements – Contains documents that describe Meijer guidelines and requirements for the shipping and delivery of product. • Order Confirmation for Import Orders – Confirm import orders for customs classification purposes and to facilitate payment. • Vendor Shutdown Schedule – Set shutdown schedules for each of your shipping points. © GS1 US 2014 ALL RIGHTS RESERVED 13 13 6/5/2014 PRODUCT TAB • Floor Ready – Information related to tags, labels, tagging, and price tickets. • Guidelines & Requirements – Information related guidelines and requirements for products. • Product Development – Information related to development of Meijer brand products. • Product Setup & Maintenance – Information and instructions for setting up new products or updating existing products. • Product Entry Form Application – Submit and maintain your product information for our MP6 Merchandising System • Quality Assurance – Information related to recalls, product testing, samples, inspections, and other quality assurance related topics. © GS1 US 2014 ALL RIGHTS RESERVED 14 14 6/5/2014 PRODUCT ENTRY FORM APPLICATION • Tabs – – – – – In process Retrieved product Change Request Submitted Completed • Buttons – – – – Filter Worklist Create Product Retrieve Product Submit © GS1 US 2014 ALL RIGHTS RESERVED 15 15 6/5/2014 SALES & MERCHANDISING TAB • Contracts & Agreements – Tools and information related to vendor agreements, deals, promotions and contracts. • Vendor Agreement Management System (VAMS) – Create and electronically sign contracts, agreements, and deals. • Sales Reporting – Tools and reports for viewing sales performance. • Micro Strategy Reports / Financial & Operational Reports – View Vendor Relationship Management (VRM) reports including point of sales, product inquiry, fill rate and other various metrics for MP6 merchandising vendors. • Store Guidelines Information – Related to store merchandising, delivery, and visual merchandising. © GS1 US 2014 ALL RIGHTS RESERVED 16 16 6/5/2014 VENDER RELATIONS TAB • Business Channel Specific Information – Grocery – Pharmaceutical – E-Commerce – SBT Documents • Vendor Performance – Vendor Dashboard – Detail Reports – Joint Business Planning • Vendor Information – – Vendor Information Management (VIM) – New Application • Maintain your contact and location information. – Vendor Corporate Address, Vendor Contact, Ship Point, Ship Point Contacts © GS1 US 2014 ALL RIGHTS RESERVED 17 17 6/5/2014 VENDOR INFORMATION MANAGEMENT (VIM) APPLICATION • Profile Vendor Information – Single set of digits is corporate level – Divisions • Buy From Vendor (BFV)– Receives Purchase Order Information – Ship Point/Port Information • Pay To Vendor (PTV) – Payment made out to • Contacts maintained at Top Level (ex. 28150) – Access to application based on roles • Vendor Net Administrator or Company Administrator © GS1 US 2014 ALL RIGHTS RESERVED 18 18 6/5/2014 EDI TAB • Guidelines & Requirements – Information about EDI setup, guidelines, and requirements at Meijer. • UCS/VICS Business Maps – EDI business maps for the transaction set. . © GS1 US 2014 ALL RIGHTS RESERVED 19 19 6/5/2014 HELP TAB • Contacts • General Reference – Meijer Unit Addresses • Store Update Information – New and Remodel Store Information • Help By Topic for each tab – Drill down by Tab and Section • Help Documents in various formats – ? By each application will also bring you to the Help Section • Training – VendorNet Learning Place Application • Your One-Stop for your VendorNet Training Needs © GS1 US 2014 ALL RIGHTS RESERVED 20 20 6/5/2014 VENDORNET LEARNING APPLICATION • Courses are visible based on user role – Course descriptions provide what “I” will learn – Webinars will provide link on day of training • Ability to add to outlook calendar • Emails sent as reminders for webinar’s – Ability to sort by columns – Export to excel – Show what “I” have Viewed or is New • Ability to View All courses by roles © GS1 US 2014 ALL RIGHTS RESERVED 21 21 6/5/2014 MY ACCOUNT TAB • Each user has their own My Account Tab to maintain: • Log In Information – Change password • Add a Security Question • Contact Information – Company Address for account • View Account Permissions – Account Name – Administrators – Access by Roles © GS1 US 2014 ALL RIGHTS RESERVED 22 22 6/5/2014 SECURITY TAB • The Security tab is only assigned to the Vendor’s VendorNet administrator to maintain their company’s individual users. • With this tab an administrator can; – Add, Edit or Delete Users – Add Brokers – Permissions granted by role access to tabs © GS1 US 2014 ALL RIGHTS RESERVED 23 23 6/5/2014 EDI © GS1 US 2014 ALL RIGHTS RESERVED 24 24 6/5/2014 EDI TRANSACTIONS • Meijer supports the following transactions – 850/875 – Purchase Orders * – 810/880 – Invoices * – 820 – Payment Order/Remittance Advice – 879 – Cost Changes * – 852 – Point of Sale – 856 – Advanced Ship Notification • Utilized to update the Purchase Order Quantity or • Utilized for UCC 128 audited receipt process for store specific purchase orders – 830 – Planned Sales and Order Forecast – 894 – Delivery (NEX) – DSD Receiving Only – 997 – Functional Acknowledgement • * A Web application is available through the Meijer VendorNet to provide this information © GS1 US 2014 ALL RIGHTS RESERVED 25 25 6/5/2014 EDI VENDOR EXPECTATIONS • Highest version supported today is 5010 – If you are not at this version, and are capable – Contact [email protected] • ASN Audited Receipt Requirements – ASN must arrive prior to shipment – Label must be unique • 20 digit 128 code must be unique – BSN must be unique – 1 Label per shipping container – No split shipments © GS1 US 2014 ALL RIGHTS RESERVED 26 26 6/5/2014 GDSN® Data Synchronization Initiative © GS1 US 2014 ALL RIGHTS RESERVED 27 27 6/5/2014 OBJECTIVE • Integrate a Common Data Pool provider (1WorldSync) to obtain standardized vendor product information • To improve the quality of our product information we receive from vendors • To decrease the time it takes to receive product information from our vendors • Reduce the amount of manual effort for product data entry • Reduce the cycle time for adding/updating products • Be able to support Multi-Channel for the core attribute product data © GS1 US 2014 ALL RIGHTS RESERVED 28 28 6/5/2014 DATA SYNC APPROACH TO IMPLEMENTATION • Partnered with 1WorldSync • Pulled in data through an initial load process – Validating all product outside established tolerance • Product Entry Form application updated to incorporate data coming through GDSN. – Allows vendor and Meijer to top off Meijer specific attributes – Disallows changes to core GDSN attributes • Future Initiatives – Bring in customer facing data and images © GS1 US 2014 ALL RIGHTS RESERVED 29 29 6/5/2014 DATA SYNC VENDOR EXPECTATIONS • We have created a landing page on the 1WorldSync website (www.1worldsync.com/meijer) to keep you informed of our Data Sync initiatives. – You will provide your publishing GLN through our Trading Partner Form – Implementation Guide is provided that outlines our data sync process • Meijer's process will include: – Initial Load for products that are sold to Meijer – New and Changes to products will be published after the initial load process has begun. – Additional information will be completed manually in the Product Entry Form Application on the Meijer VendorNet © GS1 US 2014 ALL RIGHTS RESERVED 30 30 6/5/2014 ADDITIONAL PRODUCT ATTRIBUTES • To enhance our digital growth, additional attributes will be required for your products – Such as. . . – Country of Origin – Ingredients – Nutritional – Images – Long Descriptions © GS1 US 2014 ALL RIGHTS RESERVED 31 31 6/5/2014 Additional Resources © GS1 US 2014 ALL RIGHTS RESERVED 32 32 6/5/2014 CONTACTS • Data Sync Initiative: [email protected] • Meijer VendorNet website and the applications within the site : [email protected] • EDI setups, EDI testing, Shipping Labels, Transmissions, EDI Mappings: [email protected] © GS1 US 2014 ALL RIGHTS RESERVED 33 33 6/5/2014 QUESTIONS © GS1 US 2014 ALL RIGHTS RESERVED 34 34
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