172: How to do Business With Meijer 6/5/2014

6/5/2014
172:
How to do Business
With Meijer
Greg Mulder, Meijer
Sandi Ragan, Meijer
Jim Sutton, Meijer
June 11, 2014
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AGENDA
• Meijer Background
• Vendor Management Area Responsibilities
• Meijer VendorNet
• EDI Updates
• Master Data Management
– Global Data Synchronization Initiative
• Additional Resources
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Meijer Background
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IN THE BEGINNING….
• Meijer started out in Greenville, MI, 1934 during
the Great Depression. A Dutch immigrant
barber, Hendrik Meijer, met the needs of the
small town by opening a small grocery store that
focused on fair prices.
• By 1962 Hendrik had pioneered the first
supercenter and the "one-stop shopping"
concept.
• Meijer has always been a leader in utilizing new
technology. This includes everything from the
introduction of checkout scanners in the 1970’s
to the decision to stay open 24 hours in the
1980’s to the launch of Meijer.com in the 1990’s.
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WHERE ARE WE TODAY…
• Meijer is a Grand Rapids, Michigan-based retailer operating over
200 supercenters throughout Michigan, Ohio, Indiana, Illinois and
Kentucky, and expanding to Wisconsin in 2015. Our stores have
evolved through the years to include expanded fresh produce and
meat departments, as well as pharmacies, comprehensive
electronics departments, garden centers and apparel offerings
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Vendor Management
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VENDOR MANAGEMENT CORE AREAS
OF RESPONSIBILITY
• Vendor Communication – establish and maintain the proper
communication channels and information flows between Meijer and
the vendor community; which will lead to shared goals, increased
efficiencies, reduced costs and overall better customer service within
the Supply Chain.
• Vendor Performance – ensures that a vendor’s performance meets
the expectations defined by a set of key metrics. It includes the
management of actual performance, identification of performance
gaps and agreement of actions to achieve performance levels.
• Vendor Information Set Up and Maintenance – central collection
point for core vendor information through the on-boarding,
maintenance and off boarding process.
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Meijer VendorNet
www.meijervendornet.com
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MEIJER VENDORNET
• The Meijer VendorNet was designed to provide a place to collaborate
and exchange data with Meijer.
• All vendors doing business with Meijer should have access to the
Meijer VendorNet.
– Visibility by role
– Access granted by your company’s VendorNet administrator(s)
• All communications from Meijer utilize the emails that are registered
on the Meijer VendorNet.
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VENDORNET LAYOUT
• Layout is in a tab format
– Drop down on each tabs to sections pertaining to
tab
• Applications and Related Documents on each tabs
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WELCOME TAB
• Announcements
– Changes to Documents
– Upcoming events
– Outages and Maintenance Information
• Helpful Tips
• Ongoing Initiatives
• Calendar
– Webinar Dates
– Key dates
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ORDER & PAYMENTS TAB
• Purchase Orders
– Contains tools and documents related to purchase orders.
• Payments & Claims
– Contains information related to viewing payment status and
submitting or tracking claims.
• Invoices
– Contains information related to invoicing for delivered product or
services.
• General Reference
– Contains reference information related to orders and payments for
those orders.
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SHIPPING & DELIVERY TAB
• Appointment Scheduling
– Contains tools and information related to scheduling deliveries.
• Forms & Worksheets
– Contains all forms and worksheets that are needed for shipping and
delivery related processes.
• Guidelines & Requirements
– Contains documents that describe Meijer guidelines and
requirements for the shipping and delivery of product.
• Order Confirmation for Import Orders
– Confirm import orders for customs classification purposes and to
facilitate payment.
• Vendor Shutdown Schedule
– Set shutdown schedules for each of your shipping points.
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PRODUCT TAB
• Floor Ready
– Information related to tags, labels, tagging, and price tickets.
• Guidelines & Requirements
– Information related guidelines and requirements for products.
• Product Development
– Information related to development of Meijer brand products.
• Product Setup & Maintenance
– Information and instructions for setting up new products or updating existing
products.
• Product Entry Form Application
– Submit and maintain your product information for our MP6 Merchandising
System
• Quality Assurance
– Information related to recalls, product testing, samples, inspections, and other
quality assurance related topics.
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PRODUCT ENTRY FORM APPLICATION
• Tabs
–
–
–
–
–
In process
Retrieved product
Change Request
Submitted
Completed
• Buttons
–
–
–
–
Filter Worklist
Create Product
Retrieve Product
Submit
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SALES & MERCHANDISING TAB
• Contracts & Agreements
– Tools and information related to vendor agreements, deals, promotions
and contracts.
• Vendor Agreement Management System (VAMS)
– Create and electronically sign contracts, agreements, and deals.
• Sales Reporting
– Tools and reports for viewing sales performance.
• Micro Strategy Reports / Financial & Operational Reports
– View Vendor Relationship Management (VRM) reports including point
of sales, product inquiry, fill rate and other various metrics for MP6
merchandising vendors.
• Store Guidelines Information
– Related to store merchandising, delivery, and visual merchandising.
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VENDER RELATIONS TAB
• Business Channel Specific Information
– Grocery
– Pharmaceutical
– E-Commerce
– SBT Documents
• Vendor Performance
– Vendor Dashboard – Detail Reports
– Joint Business Planning
• Vendor Information –
– Vendor Information Management (VIM) – New Application
• Maintain your contact and location information.
– Vendor Corporate Address, Vendor Contact, Ship Point, Ship Point
Contacts
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VENDOR INFORMATION MANAGEMENT (VIM)
APPLICATION
• Profile Vendor Information
– Single set of digits is corporate level
– Divisions
• Buy From Vendor (BFV)– Receives Purchase Order Information
– Ship Point/Port Information
• Pay To Vendor (PTV) – Payment made out to
• Contacts maintained at Top Level (ex. 28150)
– Access to application based on roles
• Vendor Net Administrator or Company Administrator
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EDI TAB
• Guidelines & Requirements
– Information about EDI setup, guidelines, and
requirements at Meijer.
• UCS/VICS Business Maps
– EDI business maps for the transaction set.
.
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HELP TAB
• Contacts
• General Reference
– Meijer Unit Addresses
• Store Update Information
– New and Remodel Store Information
• Help By Topic for each tab
– Drill down by Tab and Section
• Help Documents in various formats
– ? By each application will also bring you to the Help Section
• Training
– VendorNet Learning Place Application
• Your One-Stop for your VendorNet Training Needs
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VENDORNET LEARNING APPLICATION
• Courses are visible based on user role
– Course descriptions provide what “I” will learn
– Webinars will provide link on day of training
• Ability to add to outlook calendar
• Emails sent as reminders for webinar’s
– Ability to sort by columns
– Export to excel
– Show what “I” have Viewed or is New
• Ability to View All courses by roles
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MY ACCOUNT TAB
• Each user has their own My Account Tab to maintain:
• Log In Information
– Change password
• Add a Security Question
• Contact Information
– Company Address for account
• View Account Permissions
– Account Name
– Administrators
– Access by Roles
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SECURITY TAB
• The Security tab is only assigned to the Vendor’s
VendorNet administrator to maintain their company’s
individual users.
• With this tab an administrator can;
– Add, Edit or Delete Users
– Add Brokers
– Permissions granted by role access to tabs
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EDI
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EDI TRANSACTIONS
• Meijer supports the following transactions
– 850/875 – Purchase Orders *
– 810/880 – Invoices *
– 820 – Payment Order/Remittance Advice
– 879 – Cost Changes *
– 852 – Point of Sale
– 856 – Advanced Ship Notification
• Utilized to update the Purchase Order Quantity or
• Utilized for UCC 128 audited receipt process for store specific purchase
orders
– 830 – Planned Sales and Order Forecast
– 894 – Delivery (NEX) – DSD Receiving Only
– 997 – Functional Acknowledgement
• * A Web application is available through the Meijer VendorNet to provide this
information
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EDI VENDOR EXPECTATIONS
• Highest version supported today is 5010
– If you are not at this version, and are capable
– Contact [email protected]
• ASN Audited Receipt Requirements
– ASN must arrive prior to shipment
– Label must be unique
• 20 digit 128 code must be unique
– BSN must be unique
– 1 Label per shipping container
– No split shipments
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GDSN® Data Synchronization Initiative
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OBJECTIVE
• Integrate a Common Data Pool provider (1WorldSync) to obtain
standardized vendor product information
• To improve the quality of our product information we receive from
vendors
• To decrease the time it takes to receive product information from our
vendors
• Reduce the amount of manual effort for product data entry
• Reduce the cycle time for adding/updating products
• Be able to support Multi-Channel for the core attribute product data
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DATA SYNC APPROACH TO IMPLEMENTATION
• Partnered with 1WorldSync
• Pulled in data through an initial load process
– Validating all product outside established tolerance
• Product Entry Form application updated to incorporate data
coming through GDSN.
– Allows vendor and Meijer to top off Meijer specific attributes
– Disallows changes to core GDSN attributes
• Future Initiatives – Bring in customer facing data and images
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DATA SYNC VENDOR EXPECTATIONS
•
We have created a landing page on the 1WorldSync website
(www.1worldsync.com/meijer) to keep you informed of our Data
Sync initiatives.
–
You will provide your publishing GLN through our Trading
Partner Form
–
Implementation Guide is provided that outlines our data
sync process
•
Meijer's process will include:
–
Initial Load for products that are sold to Meijer
–
New and Changes to products will be published after the
initial load process has begun.
–
Additional information will be completed manually in the
Product Entry Form Application on the Meijer VendorNet
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ADDITIONAL PRODUCT ATTRIBUTES
• To enhance our digital growth, additional attributes will be
required for your products
– Such as. . .
– Country of Origin
– Ingredients
– Nutritional
– Images
– Long Descriptions
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Additional Resources
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CONTACTS
• Data Sync Initiative:
[email protected]
• Meijer VendorNet website and the applications within the site :
[email protected]
• EDI setups, EDI testing, Shipping Labels, Transmissions, EDI
Mappings:
[email protected]
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QUESTIONS
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