American Financial Services Association Protecting Credit Since 1916 CONSUMER DRIVEN INNOVATION 19TH AFSA VEHICLE FINANCE CONFERENCE & EXPOSITION January 20-22, 2015 Westin St. Francis Hotel on Union Square San Francisco, California Program printing provided by Follow us on @AFSA_DC | @AFSA_SGA | #AFSAmtgs FIS IS YOUR COMPETITIVE ADVANTAGE for an industry that is in constant motion. FIS, the world’s largest provider of banking and payments technology, is pleased to announce that CMSI has now joined the FIS family. FIS continues to provide the leading end-to-end technology and services solution to the auto finance industry. Visit us in Booth 207. www.fisglobal.com © 2014 FIS and/or its subsidiaries. All Rights Reserved. 2015 AFSA VEHICLE FINANCE CONFERENCE PLANNING COMMITTEE CHAIR Joy Falotico Executive Vice President Marketing, Sales, Americas and Strategic Planning Ford Motor Credit Company MEMBERS Michael A. Benoit Caren Roberson Partner Director of Communications Hudson Cook, LLP Wells Fargo Dealer Services Ann Bybee Kathy Ruble Vice President, Corporate Strategy, Communications & Community Relations Toyota Financial Services Farouk Ferchichi Chief Data Officer and Head of Business Intelligence Vice President, Dealership Development Services Ally Financial Alex M. Sarafian Senior Vice President, Consumer Risk Toyota Financial Services General Motors Financial Company, Inc. George Halloran Scarlett K. Smith BenchMark Consulting International FIS Executive Consultant Michael J. McConnell VP, Sales, Marketing, Commercial Lending and Corp. Planning Business Development Executive Mike Urrutia Senior Vice President, Operations Support Nissan Motor Acceptance Corp. General Motors Financial Company, Inc. Tom Morano Marguerite Watanabe Vice President, Meetings & Conferences American Financial Services Association President Connections Insights Elizabeth Webb Executive Vice President & Chief Marketing Officer Exeter Finance Corp. WWW.VEHICLEFINANCECONFERENCE.COM 3 GENERAL INFORMATION HOTEL The Westin St. Francis Hotel 335 Powell Street San Francisco, CA 94012 (415) 397-7000 ATTIRE Business attire recommended REGISTRATION CENTER Italian Ballroom Tuesday, January 20 7:00 a.m. - 7:00 p.m. Wednesday, January 21 7:30 a.m. - 6:30 p.m. EXPOSITION HOURS Grand Ballroom Tuesday, January 20 5:30 p.m. - 7:00 p.m. Wednesday, January 21 8:00 a.m. - 8:30 a.m. 10:00 a.m. - 10:45 a.m. 12:30 p.m. - 1:30 p.m. 3:30 p.m. - 4:00 p.m. 5:00 p.m. - 6:30 p.m. Thursday, January 22 8:00 a.m. - 8:30 a.m. 9:30 a.m. - 10:00 a.m. Thursday, January 22 7:30 a.m. - 12:00 p.m. Optimize Your Conference Experience with the 2015 AFSAVF Mobile App! Access up-to-the minute session and event updates Plan your day and build your own personalized schedule Electronic exhibit hall, featuring company descriptions and booth locations Easily exchange contact information with other attendees Stay organized by creating custom notes DOWNLOADING THE AFSA MOBILE APP IS EASY For iPhone & iPad and Android phones: Visit the App Store or Google Play Store on your phone and search for AFSA. Click the app icon to begin your download. Log in with the email you registered with. Password: AFSAVF15 Sponsored 4 by 19TH VEHICLE FINANCE CONFERENCE & EXPOSITION THANK YOU 2015 CONFERENCE SPONSORS! DIAMOND LEVEL ($25,000+) Opening/Keynote Speaker Vehicle Finance Board Dinner FIS PLATINUM LEVEL ($15,000 - $24,999) Welcoming Reception Vehicle Finance Board Reception TransUnion GOLD LEVEL ($10,000 - $24,999) Hotel Room Keys Headshot Lounge Sword Apak SILVER LEVEL ($5,000 - $9,999) Allied Business Systems, LLC General Session: Regulatory and Legal Uncertainties Conference Mobile App Black Book Conference Roster Carleton, Inc. CapitalOne Bank, NA Tuesday Afternoon and Thursday Morning Refreshments Clarity Services, Inc. California Wine Reception Digital Recognition Network Tuesday Evening Turndown Service Experian FactorTrust General Session: Consumer-Driven Data Mobile Charging Locker FICO Independents Auto Finance Executives/ Vehicle Finance Board Luncheon Fiserv. Lunch in Exhibit Hall GWC Warranty Independent Auto Finance Executive Group Dinner WWW.VEHICLEFINANCECONFERENCE.COM 5 THANK YOU 2015 CONFERENCE SPONSORS! SILVER LEVEL ($5,000 - $9,999)- CONT’D Pad Folios Kelley Blue Book CEO Panel Oracle ORCC/SGA Joint Dinner PassTime Law Committee Dinner Severson & Werson Conference Program Printing SourceLink White Clarke Group, Inc. Audience Response Technology General Session: Top Finance and Dealer Issues Wolters Kluwer Financial Services BRONZE LEVEL ($2,000 - $4,999) Speaker Fund Allied Solutions Exposition Lounge Area CounselorLibrary®/ Hudson Cook, LLP Tote Bags Dealertrack Technologies Independent Auto Finance Executive Group Breakfast defiSOLUTIONS Wednesday Afternoon Refreshments Equifax, Inc. Conference Wi-Fi GENPACT Wednesday Breakfast GOLDPoint Systems Wednesday Morning Refreshments McGladrey, LLP Law/SGA Committee Luncheon (Wednesday) McGlinchey Stafford Nomis Solutions Thursday Morning Breakfast PDP Group, Inc. Welcoming Reception Entertainment Route 66 Extended Warranty Wells Fargo Preferred Capital 6 Conference Pens General Session: State of the Auto Finance Industry 19TH VEHICLE FINANCE CONFERENCE & EXPOSITION PROGRAM SCHEDULE All events are held at THE WESTIN ST. FRANCIS unless otherwise noted MONDAY, JANUARY 19, 2015 6:15 p.m. – 9:00 p.m. EPIC ROASTHOUSE RESTAURANT Independent Auto Finance 369 The Embarcadero Executive Group Reception/Dinner (Shuttle bus departs at 6:15 p.m. from Post Street) Sponsored by TUESDAY, JANUARY 20, 2015 7:00 a.m. – 7:00 p.m. ITALIAN ROOM AFSA REGISTRATION DESK 8:00 a.m. – 9:30 a.m. BORGIA 8:00 a.m. – 8:45 a.m. ELIZABETHAN A AWARE Board Meeting/Breakfast Independent Auto Finance Executive Group Breakfast (By invitation) Breakfast sponsored by 8:45 a.m. – 11:30 a.m. ELIZABETHAN B Independent Auto Finance Executive Group Meeting (By invitation) 8:00 a.m. – 5:30 p.m. CALIFORNIA WEST Law Committee Breakfast/Meeting (Separate registration required) WWW.VEHICLEFINANCECONFERENCE.COM 7 Insight that leads to empowerment Experian® helps businesses and consumers make the best financial decisions. We provide the insight needed to: • Identify and verify profitable customers • Manage risk and detect fraud • Automate and manage decisions • Empower and educate consumers To learn more, visit us at experian.com. Experian is proud to be a partner of the American Financial Services Association. Visit Experian booth #301 at AFSA Vehicle Finance Conference, Jan 20-22, San Francisco, CA © 2014 Experian Information Solutions, Inc. All rights reserved. TUESDAY, JANUARY 20, 2015 9:30 a.m. – 12:00 p.m. ELIZABETHAN C Vehicle Finance Credit Risk Management Committee Keeping the Motor Running: A Look at Trends Impacting the Automotive Finance Industry Melinda Zabritski Director, Automotive Credit Experian Automotive 12:00 p.m. – 1:00 p.m. ELIZABETHAN D Vehicle Finance Board/Independent Auto Finance Executive Group Joint Luncheon (By invitation) Sponsored by 1:15 p.m. – 2:45 p.m. CALIFORNIA EAST Vehicle Finance Board Meeting Thank you to for sponsoring the Audience Response Technology during the General Sessions. 3:00 p.m. – 4:00 p.m. GENERAL SESSION: Auto Finance Market Overview State of the Industry COLONIAL BALLROOM Sponsored by This session will examine existing and emerging challenges and opportunities for auto financing sources. An economic update will concentrate on the big picture view of the economy and how consumer spending and other factors influence the auto finance marketplace. New and used vehicle sales will be reviewed, along with an overview of the auto finance market and trends in financing. WWW.VEHICLEFINANCECONFERENCE.COM 9 Omega is our Complete Loan Origination and Servicing System for the consumer finance industry. Omega is an easy to use browser-based internet solution, that will save you time and money. There’s no hardware or software to install. You can access your business from anywhere, anytime. Internet access is all you need. Loan Servicing System All Installment Loan types Unlimited Users/Branches Customer Information Management Online Document & Report Storage Customizable Filters for all reports User Definable Dashboards Customizable Workflow and Automatic Task Assignment Robust Collateral Management Electronic User Documentation Role Based Security Sandbox for testing/training The Features that Make Omega Your Best Choice Collection Account Management Call Queuing and Scheduling Insurance Policy Management Credit Bureau Reporting Multiple Portfolio Tracking Automatically Generate Documents based on custom criteria Custom Reporting Query Builder Electronic Payment Processing Recovery Tracking Web Portal Access for your Dealers API to Integrate Customer Data into Your Website Automatically Generate Reports at Custom Intervals Fully Integrated Real-time GL & AP System Originations System Visit Us Online At: WWW.MEGASYS.NET For More Information or to Schedule A Demonstration Contact our Sales Department: 800-927-4490 or [email protected] TUESDAY, JANUARY 20, 2015 (CONT’D) MODERATOR: Chris Stinebert President & CEO American Financial Services Association PANELISTS: Steve Chaouki Executive Vice President, U.S. Information Services - Financial Services TransUnion Jason Grohotolski Vice President, Senior Analyst, Financial Institutions Moody’s Investors Services Steve Szakaly Chief Economist National Automobile Dealers Association 4:00 p.m. – 4:15 p.m. REFRESHMENT BREAK Sponsored by 4:15 p.m. – 5:15 p.m. COLONIAL BALLROOM GENERAL SESSION: Emerging Consumer Trends This session will continue AFSA’s exploration into how the next generation of customers will buy and finance vehicles, while expanding the view to consumers of all generations. Two acclaimed futurists will leverage their collective experience working with some of the world’s largest companies to uncover emerging consumer trends. This session will focus on how major technological, social and economic trends are shaping the 10 growth areas of the emerging economy. SPEAKERS: Erica Orange Executive Vice President Weiner, Edrich, Brown, Inc. Jared Weiner Executive Vice President Weiner, Edrich, Brown, Inc. WWW.VEHICLEFINANCECONFERENCE.COM 11 TUESDAY, JANUARY 20, 2015 (CONT’D) 5:30 p.m. – 7:00 p.m. “WELCOME TO SAN FRANCISCO” RECEPTION WITH EXHIBITORS GRAND BALLROOM Sponsored by Entertainment by 7:15 p.m. – 9:30 p.m. Vehicle Finance Board Reception/Dinner VICTOR’S PALACE 32nd Floor (By invitation) Reception sponsored by Dinner sponsored by 7:00 p.m. – 9:30 p.m. Law Committee Reception/Dinner VILLA TAVERNA 27 Hotaling Place (Separate registration required) (Shuttle bus departs at 7:00 p.m. from Post Street) Sponsored by MARK YOUR CALENDAR! 20 th AFSA Vehicle Finance Conference & Exposition March 29-31, 2016 Caesar’s Palace Las Vegas Las Vegas, Nevada 12 19TH VEHICLE FINANCE CONFERENCE & EXPOSITION WEDNESDAY, JANUARY 21, 2015 7:30 a.m. – 6:30 p.m. ITALIAN FOYER 8:00 a.m. – 8:30 a.m. GRAND BALLROOM AFSA REGISTRATION DESK BREAKFAST WITH EXHIBITORS Sponsored by 8:30 a.m. – 10:00 a.m. COLONIAL BALLROOM OPENING GENERAL SESSION AND KEYNOTE People-Powered Innovation Robin Chase Founder & CEO, Buzzcar and Co-Founder, Former CEO Zipcar Sponsored by Learn how to reduce risk and increase the likelihood of survival while still innovating. Her key message is to ensure that institutions lay foundations that foster experimentation, permit learning, and allow for the evolution of successful new businesses that take advantage of unexploited openings in the ecosystem. 2015 CONFERENCE CHAIR’S REMARKS Joy Falotico Chair, AFSA Vehicle Finance Division and Executive Vice President, Marketing, Sales, Americas and Strategic Planning Ford Motor Credit Company AFSA FUTURE INITIATIVES Chris Stinebert President & CEO AFSA Education Foundation FINANCIAL LITERACY UPDATE Harry Goff Chairman AFSA Education Foundation 8:30 a.m. – 12:00 p.m. Law Committee CALIFORNIA WEST (Separate registration) 10:00 a.m. – 10:45 a.m. REFRESHMENTS WITH EXHIBITORS GRAND BALLROOM Sponsored by WWW.VEHICLEFINANCECONFERENCE.COM 13 WEDNESDAY, JANUARY 21, 2015 (CONT’D) 10:45 a.m. – 11:30 a.m. COLONIAL BALLROOM GENERAL SESSION: Managing Talent in a Networked Age Sponsored by The traditional employer-employee relationship is broken, and managers face a dilemma: the old model of guaranteed longterm employment no longer works in a business environment defined by continuous change, but neither does a system in which every employee acts like a free agent. Learn about the new paradigm. SPEAKER: Ben Casnocha Best-Selling Author, Blogger and Technology Entrepreneur Visit us at AFSA Vehicle Finance Conference and Exposition Smart end-to-end Auto and Asset Finance Software The Westin St. Francis, San Francisco January 20-22, 2015 Social | Mobile | Agile | Robust | Tailored whiteclarkegroup.com WWW.VEHICLEFINANCECONFERENCE.COM 15 WEDNESDAY, JANUARY 21, 11, 2015 (CONT’D) THURSDAY, FEBRUARY 2010 11:30 a.m. – 12:30 p.m. GENERAL SESSION: Protecting Your Customers’ Data COLONIAL BALLROOM Data breaches on consumer information are plaguing many companies. Learn from recent case studies in the news. MODERATOR: Dawn Martin Harp Head of Dealer Services Wells Fargo Dealer Services SPEAKERS: Tony Buffamonte Principal, Advisory Services KPMG, LLP Boulton Fernando Chief Security Officer Toyota Financial Services Kristin Mathews Partner, Privacy & Data Security Proskauer Rose, LLP Brad Miller Director, Legal & Regulatory Affairs National Automobile Dealers Association 12:00 p.m. – 1:00 p.m. GEORGIAN Law/State Government Affairs Joint Committee Luncheon Sponsored by 12:30 p.m. – 1:30 p.m. GRAND BALLROOM LUNCHEON WITH EXHIBITORS Sponsored by 1:00 p.m. – 5:00 p.m. CALIFORNIA WEST State Government Affairs Committee Meeting WWW.VEHICLEFINANCECONFERENCE.COM 17 WEDNESDAY, JANUARY 21, 11, 2015 (CONT’D) THURSDAY, FEBRUARY 2010 1:30 p.m. – 2:15 p.m. COLONIAL BALLROOM GENERAL SESSION: Regulatory and Legal Uncertainties Sponsored by Hear about current and future issues affecting compliance and how to deal with the uncertainty. The session will discuss how businesses should focus on getting ahead of the latest initiatives from the CFPB and explore potential outliers in the current business model. SPEAKERS: Bill Himpler Executive Vice President American Financial Services Association Mark Kenney Chairman Severson & Werson Dan Soto Chief Compliance Officer Ally Financial VISIT THE HEADSHOT CAFÉ IN THE EXHIBIT HALL More than just a flattering photograph, a great headshot is a powerful tool for making people remember you. Facial recognition is wired deeply inside every human mind. It is very much to your advantage to provide a headshot that people can identify with and remember you by. SPONSORED BY: 18 19TH VEHICLE FINANCE CONFERENCE & EXPOSITION WEDNESDAY, JANUARY 21, 11, 2015 (CONT’D) THURSDAY, FEBRUARY 2010 2:30 p.m. – 3:30 p.m. COLONIAL BALLROOM GENERAL SESSION: Consumer-Driven Data Management Sponsored by Data experts will share their insights on how a consumer-centric data strategy is different from traditional data management strategies, what “Big Data” means and how it impacts businesses today. Some key data sources, analytics, new CRM practices, and speech to text analytics techniques will be discussed. Theories will be compared against industry trends and practical business applications while exploring the potential regulatory implications of consumer data strategies. FACILITATOR: Farouk Ferchichi Chief Data Officer and Head of Business Intelligence Toyota Financial Services SPEAKERS: Paul Bachteal Senior Director, Americas Technology Practice SAS Eric Johns Customer Success Director salesforce.com Jim Nguyen Co-Founder and EVP, OEM & Partner Development TrueCar 3:30 p.m. – 4:00 p.m. GRAND BALLROOM REFRESHMENTS IN THE EXHIBITORS’ MARKETPLACE Sponsored by WWW.VEHICLEFINANCECONFERENCE.COM 19 Are you getting the Clear Picture on your applicants? Traditional credit bureaus only provide a small portion of critical consumer data. Find out what you’ve been missing. Clarity Services, Inc. provides powerful real-time fraud detection and credit risk management solutions for Middle America. www.clarityservices.com VISIT US AT BOOTH #306 WEDNESDAY, JANUARY 21, 11, 2015 (CONT’D) THURSDAY, FEBRUARY 2010 4:00 p.m. – 5:00 p.m. COLONIAL BALLROOM GENERAL SESSION: The Future of the Retail Marketplace Today’s consumers are well educated and are creating an extremely competitive market. Are they making retailers work harder for their business or are they forcing them to be creative in how they meet the consumers’ needs, or both? Learn how consumer preferences are creating new transparency, shorter times at the point of sale, conversations on social media, mobile financing options and marketing in the auto financing arena. SPEAKER: Brian Solis Principal Altimeter Group 5:00 p.m. – 6:30 p.m. GRAND BALLROOM CALIFORNIA WINE TASTING RECEPTION WITH EXHIBITORS Sponsored by 6:30 p.m. – 9:30 p.m. FARALLON RESTAURANT Sponsored by Operations and Regulatory Compliance and State Government Affairs Joint Committee Dinner 450 Post Street (Across the street from the hotel.) WWW.VEHICLEFINANCECONFERENCE.COM 21 THURSDAY,FEBRUARY JANUARY 22, THURSDAY, 11,2015 2010 7:30 a.m. – 12:00 p.m. ITALIAN FOYER 8:00 a.m. – 8:30 a.m. GRAND BALLROOM AFSA REGISTRATION DESK BREAKFAST WITH EXHIBITORS Sponsored by 8:30 a.m. – 9:30 a.m. GENERAL SESSION: CEO Panel COLONIAL BALLROOM Sponsored by Hear how CEOs from major auto finance sources are confronting economic, political and marketplace uncertainties. MODERATOR: Charlie Vogelheim Host Motor Trend Audio PANELISTS: Dan Chait President World Omni Financial Corp. Kirk Cordill President BMW Financial Services Jason Kulas President & CFO Santander Consumer, USA, Inc. Tim Russi President, Auto Finance Ally Financial WWW.VEHICLEFINANCECONFERENCE.COM 23 Compliance Right. Now. Put the strength of a compliance powerhouse in your corner. In an industry that’s filled with Fair Lending risks and questions surrounding new compliance regulations, the threat of an audit can be lurking behind every loan application. Wolters Kluwer Financial Services can help alleviate the uncertainty and risks associated with auto lending. Whether you need help maintaining compliant lending and leasing contracts and forms, preparing for an audit, performing a policy and procedure review, monitoring new regulations or implementing the changes, we offer the experience and industry best practices to help you proceed with confidence. Learn more, visit WoltersKluwerFS.com/ComplianceRightNow When you have to be right THURSDAY, JANUARY 22, 2015 (CONT’D) THURSDAY, FEBRUARY 11, 2010 9:30 a.m. – 12:30 p.m. CALIFORNIA WEST 9:30 a.m. – 10:00 a.m. GRAND BALLROOM Operations & Regulatory Compliance Committee (ORCC) REFRESHMENTS IN THE EXHIBITORS’ MARKETPLACE Sponsored by Last chance to visit with exhibitors. 10:00 a.m. – 10:30 a.m. COLONIAL BALLROOM GENERAL SESSION: Top Finance and Dealer Issues to Tackle in 2015 Sponsored by ® The AFSA Vehicle Division Chair and NADA Chairman will address top issues for auto financing sources and auto dealers. MODERATOR: Joy Falotico 2015 AFSA Vehicle Finance Chair and EVP, Marketing, Sales & Americas Ford Motor Credit Company SPEAKER: William Fox 2015 NADA Chairman and Partner Fox Dealerships, Inc. WWW.VEHICLEFINANCECONFERENCE.COM 25 Un i v e r s i t y I n the new regulatory landscape, it is important for AFSA UNIVERSITY LOGO IDEAS 8/30/2013 AFSA member companies to have a compliance PROOF #4B training program on federal laws that apply to their lines of business. Compliance training is a critical component of a robust compliance management system. About AFSA University: • A FSA University is a web-based compliance training program offering specific and detailed modules on key federal financial services laws and regulations • The content is tailored for both banks and nonbanks AFSA University Users Will Be Able to: • • • • rack and manage training via multiple administrator levels T Assign courses by job function Send automatic e-mail and reminders for course completion Customize training courses by adding company-specific information or creating new courses • Integrate AFSA University with a company’s own compliance learning management system Use of the program is a benefit that is only available to AFSA members at significant savings. About FIS: AFSA University is powered by FIS’ Enterprise Governance Risk and Compliance web-based training tool. FIS’ training tool is used by several regulatory agencies, including the Consumer Financial Protection Bureau. AFSA Contact: AFSA University is an essential addition to your regulatory compliance tools. For more information or to schedule a demonstration, please contact Susan Sullivan at [email protected]. THURSDAY, JANUARY 22, 2015 (CONT’D) THURSDAY, FEBRUARY 11, 2010 10:30 a.m. – 11:30 a.m. COLONIAL BALLROOM CLOSING GENERAL SESSION: Consumer-Driven Innovation at the Dealership Sponsored by Learn how top dealer innovators who have been on the leading edge of consumer-driven solutions have transformed the finance process while revolutionizing the consumer experience. MODERATOR: Charlie Vogelheim Host Motor Trend Audio PANELISTS: Scott Gruwell General Manager Courtesy Chevrolet Brian McCafferty Dealer Principal Avalon Toyota and One Toyota of Oakland Famous Rhodes Vice President, e-Commerce AutoNation Gary Tucker Chief Executive Officer DealerRater 11:45 a.m. – 12:45 p.m. GEORGIAN AFSA Vehicle Commercial Credit Committee Luncheon (By invitation) 12:45 p.m. – 2:30 p.m. AFSA Vehicle Commercial Credit Committee Meeting WWW.VEHICLEFINANCECONFERENCE.COM BORGIA 27 2015 EXHIBITORS ACI Worldwide 202 Elkhorn, NE Mike Rogers Director of Sales (415) 994-7782 [email protected] www.aciworldwide.com ACI Worldwide offers an integrated suite of electronic bill presentment and payment solutions, enabling clients to deliver a multi-channel consumer experience throughout the billing cycle. Alliance Inspection Management 201 Long Beach, CA Tom Gardner Senior Vice President, Operations (562) 495 -8842 [email protected] www.aiminspections.com AiM is a nationwide third party vehicle inspection and wholesale floor plan audit provider. AiM’s nationwide employee-based footprint offers finance companies a flexible and reliable provider of services that understands what’s at stake. Allied Solutions 601 St. Paul, MN Dave Underdale Senior Vice President (866) 319-1580 [email protected] www.alliedsolutions.net Allied Solutions is one of the largest independently-operated providers of insurance, lending, marketing, and risk management products in the country. Allison Payment Systems, LLC 604 Indianapolis, IN Sandi Bosemer National Account Executive (317) 808-2400 [email protected] www.apsllc.com APS can provide payment solutions to your automotive finance organization; from traditional print services, to state-of-the-art digital presentment options and full electronic payment solutions 28 19TH VEHICLE FINANCE CONFERENCE & EXPOSITION EXHIBITORS Ally SmartAuction 206 Auburn Hills, MI Mike Francis National Sales Manager (248) 373-6371 [email protected] www.allysmartauction.com SmartAuction is an industry leading online auction open to eligible dealers and remarketers of all brands. Remarketers have sold over 4.6 million vehicles on SmartAuction. American National Insurance Company - ANICO Direct 409 League City, TX Richard Katz Vice President, Direct Marketing and Sales (281) 538-3703 [email protected] www.anicodirect.com ANICO Direct markets simplified issue term products directly to the consumer and specializes in third party relationships with financial institutions to reach their customers and members with quality life insurance products. Assurant Specialty Property - Vehicle Lending Solutions 104 Santa Ana, CA Randy Purvis Senior Director (678) 459-6750 [email protected] www.assurantspecialtyproperty.com Assurant Vehicle Lending Solutions offers customized title administration and insurance solutions. Our dedicated teams are focused on managing risk and keeping you compliant. AUL Corp. 406 Napa, CA Jason Garner General Sales Manager (800) 826-3207 [email protected] www.aulcorp.com AUL Corp. founded the used car service contract industry in 1990 with its still famous Any Year, Any Mileage ® Vehicle Service Contract. AUL conducts business in all 50 States. AUL enjoys a long relationship with its underwriters who hold an A.M. Best rating of “A” Excellent. AUL’s mission is to be the premier service contract administrator in America. WWW.VEHICLEFINANCECONFERENCE.COM 29 LENDER SOLUTIONS INSIGHT DRIVING PROFITS VISIT US AT BOOTH #203 COLLATERAL CREDIT CREDIT & COLLATERAL BLACKBOOKAUTO.COM/LENDER-SOLUTIONS/INSIGHT EMAIL US TO SCHEDULE A LIVE DEMO: 855.371.7532 OR [email protected] Black Book ® is a registered trademark of Hearst Business Media Corporation. EXHIBITORS Automotive Compliance Consultants 200 Crystal Lake, IL Terry Dortch President/CEO (815) 670-4651 [email protected] www.compliantnow.com Provide Compliance consulting to franchised auto dealers covering topics of OSHA, Red Flags, GLB, EEO, Finance, and Electronic safeguards. BillingTree Payment Solutions 111 Phoenix, AZ Chad Probst Vice President, Sales (602) 443-5900 [email protected] www.mybillingtree.com The proven leader in on-demand payment processing, BillingTree simplifies the billing and receivables process. By delivering the most innovative technology and making it as easy and inexpensive as possible to accept payments, Billing Tree is revolutionizing the payments landscape. Black Book 203 Lawrenceville, GA Jared Kalfus VP Data Licensing (720) 533-5251 [email protected] www.BlackBookAuto.com Black Book® is widely known within the automotive financial industry for providing timely, independent and accurate vehicle value information and has been a leading provider of industry insight since 1955. CAC Services 505 Irvine, CA Brad Emerson Managing Partner (866) 631-3900 [email protected] www.go2cacs.com Contact and Collection Services (CAC Services) is the leader for field chase services to the auto lending industry. CAC Services also provides vehicle inspections and site inspections of repossession lots and dealerships. WWW.VEHICLEFINANCECONFERENCE.COM 31 EXHIBITORS CDK Global 99 Hoffman Estates, IL Paul Rindone Division Vice President (847) 485-4507 [email protected] www.cdkglobal.com Formerly ADP Dealer Services, CDK GlobalTM is the largest global provider of information technology and digital marketing solutions to the automotive retail industry and adjacencies. CEDAR Document Technologies, Inc. 405 Atlanta, GA David Huck Vice President, Business Development (770) 674-6511 [email protected] www.cedardoc.com CEDAR provides a comprehensive Omni-channel customer communication and servicing platform delivered as a hosted/ managed service. Services include all document/communication management for all presentment and delivery options as well as a fully integrated suite of digital servicing options and interactions (payments, mobile messaging, account history, profile management, etc.) delivered under a secure (authenticated) Web/Mobile servicing layer. CenterOne Financial Services, LLC 408 Deerfield Beach, FL Pat Kleinman Manager, Business Development (612) 889-7843 [email protected] www.centeronefinancial.com CenterOne is a third-party servicing leader, leveraging over three decades of automotive industry experience. Since 2004, CenterOne has maintained its Standard & Poor’s STRONG auto servicer rating. 32 19TH VEHICLE FINANCE CONFERENCE & EXPOSITION EXHIBITORS Chetu Inc. 608 Plantation, FL Jim Garlock Director of Global Sales (954) 342-5676 [email protected] www.chetu.com Chetu is a 14-year old custom software solutions provider across all industries and technologies. Chetu’s services include: process and systems design, package implementation, business intelligence and reporting, systems integration, as well as testing, maintenance and support CHP Consulting 411 Southfield, MI Robert Johnson Global Head of Automotive Finance (501) 831-5599 [email protected] www.chpconsulting.com ALFA Systems from CHP Consulting is the next-generation software platform for auto finance that enables innovation and efficiency in your business through best-in-class technology and flexibility. Clarity Services, Inc. 306 Clearwater, FL Dave Stanbro Senior Vice President/Western Region (727) 400-6765 [email protected] www.clarityservices.com Clarity Services, Inc. provides powerful real-time fraud detection and credit risk management solutions for the non-prime and thin/ no file consumer segment. CounselorLibrary/Hudson Cook LLP 400 Hanover, MD Michael Benoit Partner (202) 327-9705 [email protected] www.counselorlibrary.com CounselorLibrary® is a collection of online complementary consumer credit compliance and privacy products, created, maintained and supported by the attorneys of Hudson Cook, LLP. WWW.VEHICLEFINANCECONFERENCE.COM 33 we are. Privacy and Consumer Credit Compliance www.counselorlibrary.com 877-464-8326 follow us on: EXHIBITORS DataScan Technologies LLC 407 Alpharetta, GA Chris Atmore Director, Business Development (770) 521-6500 [email protected] www.DataScanTech.com DataScan is the premier provider of wholesale floorplan systems, inventory audits and vehicle inspections Dealertrack Technologies, Inc. 403 Lake Success, NY CMS Sales (877) 488-0517 [email protected] www.dealertrack.com Dealertrack’s web-based software solutions enhance efficiency and profitability for lenders and automotive retailers, including 6600 + financial organizations across the U.S. defiSOLUTIONS 413 Grapevine, TX Stephanie Alsbrooks CEO and Founder (800) 926-6750 [email protected] www.defisolutions.com defiSOLUTIONS is a browser-based loan-originating system (LOS) built by auto finance experts to be flexible and configurable for lenders of all sizes. The defi LOS is affordable, scalable and easily accessible from mobile devices. eBureau 606 St. Cloud, MN Mark Doman Vice President (320) 534-5000 [email protected] www.ebureau.com eBureau is an industry leading provider of predictive analytics and information solutions. eBureau utilizes its patented technologies and big data assets to help businesses acquire customers, manage risks and maintain customer relationships. WWW.VEHICLEFINANCECONFERENCE.COM 35 EXHIBITORS Experian Automotive 310 Costa Mesa, CA Melinda Zabritski Senior Director (714) 830-7734 [email protected] www.experian.com Experian Automotive provides information services and market intelligence to give the fullest possible understanding of the market, the vehicles and the people who buy them. FactorTrust 102 Georgetown, TX Scott Brackin Auto Finance Practice Leader (512) 942-5100 [email protected] www.factortrust.com FactorTrust is the leading provider of non-prime credit and consumer data. Since 2005, FactorTrust has specialized in predictive credit scoring and data solutions for non-prime lenders. This data is predominantly not reported to the Big 3 credit bureaus. Dealertrack Lender Solutions Dealertrack’s intuitive web-based software solutions and services enhance efficiency and profitability for lenders and automotive retailers nationwide. Origination Solutions Contracting Solutions Vehicle Title Solutions Our focus is clear. Deliver best-in-class technology and business process outsourcing services. 888.650.7317 | dealertrack.com/lendersolutions ©2015 Dealertrack, Inc. All rights reserved. 36 19TH VEHICLE FINANCE CONFERENCE & EXPOSITION EXHIBITORS FIMC/ATMC 309 Sarasota, FL Jack Haworth SVP & National Sales Director (317) 384-8430 [email protected] www.fimc.com Since 1974, FIMC has been providing our business partners and members exceptional service with our unique motor club programs. Focusing on the member’s safety, security and savings, we ensure your customers receive benefits they can and will use. Experience how FIMC’s affordable programs can make a difference in your success. Financial Network Inc. 107 Saint Louis, MO Heather Slyman Vice President, Business Development (636) 498-1334 [email protected] www.financialnetworkinc.com Financial Network Inc. is a Loan Origination Software provider who has been supporting the financial industry for more than 30 years. FIS 207 Jacksonville, FL Scarlett Smith Business Development Executive (501) 220-5650 [email protected] www.fisglobal.com FIS AutoSuite is the most advanced and comprehensive solution for the automotive finance industry available from a single partner. Comprised of pre-integrated core systems and services, it meets the ever-changing market demands and regulatory requirements for automotive financing. With end-to-end portfolio coverage and industry-leading parameters, you can now reduce costs and capture market share in any economy. 37 19TH VEHICLE FINANCE CONFERENCE & EXPOSITION EXHIBITORS Fiserv. 404 Dallas, TX Jerry Kreitman Senior Sales Executive (214) 750-2894 [email protected] www.fiserv.com Fiserv is a leader in financial services technology, driving innovation in Payments, Insights & Optimization, Customer & Channel Management, Processing Services and Risk & Compliance. FSSI 414 Santa Ana, CA Dan Palmquist Vice President, Sales (714) 436-3357 [email protected] www.fssi-ca.com/ Reduce risk, improve compliance and stimulate collections with an integrated statement and letter solution from FSSI—trusted print-mail outsourcing partner to the auto finance industry. GOLDPoint Systems 106 Provo, UT Glen Twede Vice President, Sales (801) 361-9258 [email protected] www.goldpointsystems.com Lending Software Suite-SOC1 compliant, includes loan origination, servicing, collections, deposits, imaging, and accounting for direct and indirect lending. IBML 501 Birmingham, AL Lant Cotten National Sales Director, Capture Solutions (205) 439-7151 [email protected] www.ibml.com ibml, the longtime leader in intelligent document recognition during scan time, is now offering SoftTrac Synergetics an intelligent document recognition solutions that classifies documents and extracts metadata automatically. WWW.VEHICLEFINANCECONFERENCE.COM 39 EXHIBITORS ID Analytics 502 San Diego, CA Craig Stokum Sales Director, Auto Finance (858) 312-6389 [email protected] www.idanalytics.com ID Analytics is a leader in credit risk management with patented analytics, proven expertise and real-time consumer behavior insight. KUBRA 500 Coppell, TX Braden Short Vice President, Sales & Client Relations (800) 766-6616 [email protected] www.kubra.com For over 22 years, KUBRA has maintained a relentless focus on the needs of Financial Services, Government, Insurance and Utility clients. Premier customer care, unparalleled e-billing, electronic payment processing expertise, print and mail and proven technology leadership are our brand attributes. LexisNexis 602 Alpharetta, GA Ankush Tewari Director, Credit Risk Decisioning (678) 694-2140 [email protected] www.lexisnexis.com/risk/credit-risk-management LexisNexis combines cutting-edge technology, unique data and advanced scoring analytics. Our solutions help auto lenders mitigate business risk, improve operational efficiencies and enhance profitability. MicroBilt 112 Kennesaw, GA Sheri Reynolds Vice President of Sales (800) 884-4747 x4414 [email protected] www.microbilt.com MicroBilt is the leading single source provider of consumer data for underwriting, risk management and collections for over 35 years. WWW.VEHICLEFINANCECONFERENCE.COM 41 EXHIBITORS NADA Used Car Guide 304 McLean, VA Steve Stafford Account Executive (703) 821-7275 [email protected] www.nada.com/b2b NADA Used Car Guide provides accurate used vehicle values, including passenger car, light-duty and commercial truck available in print, online, mobile & data integration. National Bankruptcy Services, LLC 605 Dallas, TX Jim O’Reilly Senior Vice President (214) 860-6973 [email protected] www.nbsdefaultservices.com NBS is the largest nationwide secured bankruptcy outsource services provider, specializing in helping loan servicers ensure compliant and profitable management of their bankruptcy portfolios. NCP Solutions 503 Birmingham, AL Joseph Tetstone Senior Vice President of Sales (205) 421-7300 [email protected] www.ncpsolutions.com NCP offers secure, print, mail and digital solutions to customer communications needs including printed and electronic statements, compliance and regulatory disclosures, and longterm document storage. Nisen & Elliott, LLC 103 Chicago, IL Kenneth J. Rojc Partner (312) 696-2525 [email protected] www.autofinancelaw.com Automotive Finance Legal Services, including: retail installment sale, loan and lease products, Auto Alert™, monthly compliance report, contract development & servicing, litigation, business licensing and CFPB compliance. 42 19TH VEHICLE FINANCE CONFERENCE & EXPOSITION EXHIBITORS Nortridge Software 412 Lake Forest, CA Kim Stempel Vice President Sales (714) 263-7285 [email protected] www.nortridge.com The Nortridge Loan System (NLS) is a flexible, robust and time-saving auto and consumer loan system for the entire loan lifecycle. NLS provides improved automation and controls to service any type of loan. OSG Billing Services 113 Englewood, NJ John Adams District Sales Manager (201) 871-1100 x269 [email protected] www.osgbilling.com With 20 years of experience, OSG provides integrated, multichannel print and mail and electronic billing solutions through a highly-controlled, state-of-the-art processing environment. PassTime 410 Littleton, CO Corinne Kirkendall Vice President, Compliance (303) 962-4102 [email protected] www.passtimeusa.com PassTime provides GPS-based technology solutions serving the auto finance, fleet and vehicle anti-theft industries. PassTime stands behind reliable products matched with 24/7 Live Customer Service. PayNearMe 108 Sunnyvale, CA Kunal Kumar Vice President, General Manager (240) 838-0966 [email protected] www.paynearme.com PayNearMe offers the most convenient and secure way for auto lenders to accept remote chas payments at over 17,000 neighborhood locations nationwide, including 7-Eleven and Family Dollar. WWW.VEHICLEFINANCECONFERENCE.COM 43 Bogged down by your specialty finance organization’s new CFPB compliance requirements, risk posture and technology management approach? Consider the McGladrey Rapid Assessment®. Learn about our “quick-hit” diagnostic assessment of your specialty finance organization’s risk exposure at http://consulting.mcgladrey.com/ComplianceRapidAssessment. Or call Morris Marshburn or Bob Eash at 855.285.3426. • Compliance management • Operational controls • Technology platform EXHIBITORS PDP Group, Inc. 305 Hunt Valley, MD John Yarbrough Director of Business Development (443) 799-7783 [email protected] www.pdpgroupinc.com PDP Group, Inc. offers tailored automotive risk solutions for dealers and lenders. Our services include retail and lease insurance tracking, nationwide paper title administration, and electronic lien and title processing. Quiktrak, Inc. 402 Portland, OR Kim Plutte Vice President (503) 214-3010 (503) 214-3010 www.quiktrak.com Auditing and inspection services for the leasing, equipment finance, wholesale finance and small business financing industries. REPAY - Realtime Electronic Payments 504 Atlanta, GA William Brakebill Sales (404) 504-8442 [email protected] www.repayonline.com Established in 2006, Realtime Electronic Payments (REPAY) is a full service provider of electronic transaction processing services for retail merchants, offering a comprehensive line of solutions that include credit and debit cards, gift cards, ACH, bank account verification, electronic bill payment and instant funding. Reynolds and Reynolds/Reynolds Document Services 100 Dayton, OH Timothy J. Yalich Manager, Product Planning (937) 485 -8193 [email protected] www.reyrey.com Reynolds and Reynolds is the automotive industry’s largest and most trusted provider of automobile dealership software, services, and document solutions to help dealerships improve results. WWW.VEHICLEFINANCECONFERENCE.COM 45 EXHIBITORS Solutions by Text 415 Dallas, TX Danny Cantrell CEO/Founder (972) 484-1600 x201 [email protected] www.solutionsbytext.com The consumer preference for texting provides a low cost solution for billing reminders, “call to action” collection alerts and marketing messages for repeat business. Spectrum Field Services 101 Salt Lake City, UT Devin Rushton Vice President, Sales and Marketing [email protected] www.spectrumfsi.com Spectrum Field Services provides Delinquent Vehicle Loan Inspections; Floor Plan Audits; Door Knock “Notice to Call” Delivery field inspection solutions nation-wide for financial and lending services. Driving the Floorplanning Revolution With business-critical technology to enhance the way you work Why major banks and captive finance providers trust Apak WFS Financial Systems Specialists Enterprise-class floorplanning solution Globally ‘preferred application’ 100% happy and referenceable clients Standardizes, streamlines and automates dealer funding operations Fast to deploy, easily integrated, intuitive, user-orientated Find out more about how Sword Apak could enhance the way you work. Email [email protected] Or visit www.sword-apak.com 46 19TH VEHICLE FINANCE CONFERENCE & EXPOSITION EXHIBITORS Sword Apak 307 Alpharetta, GA Doriene Viera VP North American Operations 312-623-7305 [email protected] www.sword-apak.com Sword Apak’s global market leading Wholesale Finance System (WFS) is a fully integrated application and the preferred software choice for banks and captive finance providers. TCI 308 Islandia, NY Bill Nass President (631) 231-6700 x122 [email protected] www.tcidecisionlender.com TCI provides web-based loan origination solutions for the consumer finance industry. DecisionLender is provided as a Software as a Service (SaaS) solution and is utilized by ober 400 financial institutions. TCI DecisionLender is fully integrated with over 20 core processing systems and several auto portals including DealerTrack, Route One, and Open Dealer Exchange. van Wagenen Financial Services, Inc. 110 Eden Prairie, MN Randall Rempp President (952) 833-9170 [email protected] www.vanwagenen.com van Wagenen is your trusted guide to managing risk and increasing profitability in today’s complex, ever changing regulatory environment. Insurance, tracking and claims service. WWW.VEHICLEFINANCECONFERENCE.COM 47 DecisionLender BY TELEDATA COMMUNICATIONS, INC. (TCI) MEET THE REVOLUTION As one of the first SAAS loan origination providers, our new DecisionLender technology solution is a fusion of our 15 years of industry experience, our customers’ input and our view of the future. Still simple to use, affordable, and dependable. No IT staff required or complex system management. But the big change is that YOU’RE in CONTROL Dashboard Workflow Programs Rules Engine Report Generator Compliance Flexible and configurable by you with just a few clicks. No SOW, no programming and no deploy delays. Let’s discuss your future lending needs. DecisionLender BY TELEDATA COMMUNICATIONS, INC. (TCI) (800) 824-9069 www.tcidecisionlender.com EXHIBITORS Venture Solutions 401 Fort Worth, TX Michael Nidey Regional Vice President, Sales (817) 283-9500 [email protected] www.venturesolutions.com Multi-channel customer communications for lenders to help grow/retain their customer base. Variable image printing, online tools, email/SMS, and eConsent preference centers are among our solutions. VeriFacts, Inc. 603 Sterling, IL Maggie Spencer Senior Sales & Marketing Manager (815) 626-9300 [email protected] www.verifactsinc.com VeriFacts is a proven leader in skip tracing and asset location delivering high quality location information, for over 25 years. VeriFacts is licensed, bonded, insured, and operates with the highest level of ethics and professionalism. Providing sophisticated computer-based data retrieval, national sources, and proprietary data repository, VeriFacts brings the experience of carefully trained, skilled professionals who know how to convert data into guaranteed results. Walz Group 105 Temecula, CA Matt Johnson Vice President, Business Development (888) 405-8898 [email protected] www.walzgroup.com Walz Group is the leading provider of regulatory compliance solutions, critical document management and USPS® Certified Mail® for over 2,500 of the nation’s financial institutions. WWW.VEHICLEFINANCECONFERENCE.COM 49 EXHIBITORS Weltman Weinberg & Reis Co., LPA 607 Cincinnati, OH Frank Veneziano Partner (513) 732 -2204 [email protected] www.weltman.com Weltman, Weinberg & Reis provides comprehensive legal and collection services nationwide, including compliance review, vendor management, both agency and legal collections, bankruptcy and collateral recovery. White Clarke Group Inc. 205 Alpharetta, GA Anna Lepp Global Marketing Manager (678) 951-8950 [email protected] www.whiteclarkegroup.com The White Clarke Group is a world-leader in software solutions to the automotive finance sector – Retail, Fleet, Wholesale. The company’s CALMS2 platform provides a flexible workflow approach that automates the entire business process from origination through contract to portfolio management. MARK CALE YOUR NDAR ! 21st AFSA Vehicle Finance Conference & Exposition January 24-26, 2017 Sheraton New Orleans New Orleans, Louisiana 50 19TH VEHICLE FINANCE CONFERENCE & EXPOSITION HOTEL MAP MEZZANINE LEVEL 1. GEORGIAN ROOM 2. BORGIA ROOM 3. COLONIAL ROOM 4. ITALIAN FOYER 5. GRAND BALLROOM 5 The Westin St. Francis 335 Powell Street San Francisco, California 94102 United States Phone (415) 397-7000 n n 3 POWELL STREET LOBBY 4 1 2 SECOND FLOOR A ELIZABETHAN ROOM B C D WEST CALIFORNIA ROOM 1 EAST 2 1. SUSSEX ROOM 2. DERBY ROOM 3. YORKSHIRE ROM TOWER 4. HAMPTON ROOM ELEVATOR 5. BOARD ROOM 6. ESSEX ROOM 7. MAYFAIR ROOM 8. OLYMPIC ROOM 9. ASCOT ROOM 10. VICTORIAN ROOM 11. CAMBRIDGE ROOM 12. BRISTOL ROOM 13. OXFORD ROOM 14. KENT ROOM MAIN ELEVATOR 3 8 7 4 5 6 BALCONY 9 10 12 13 11 WWW.VEHICLEFINANCECONFERENCE.COM 14 51 MARK YOUR CALENDAR FOR FUTURE AFSA EVENTS 20TH VEHICLE FINANCE CONFERENCE & EXPOSITION March 29-31, 2016 (held with NADA Convention) Caesar’s Palace Las Vegas Las Vegas, Nevada 21ST VEHICLE FINANCE CONFERENCE & EXPOSITION January 24-28, 2017 (held with NADA Convention) New Orleans, Louisiana 32ND INDEPENDENTS CONFERENCE & EXPOSITION April 15-17, 2015 Marriott Harbor Beach Resort • Fort Lauderdale, Florida www.independentsconference.com 25TH CREDIT SUMMIT FOR FIXED INCOME INVESTORS May 26-28, 2015 The Ritz-Carlton Battery Park • New York, New York www.investinthefinanceindustry.com THE EDGE June 1-5, 2015 Mercer University • Atlanta, Georgia www.afsasef.org 17TH STATE GOVERNMENT AFFAIRS & LEGAL ISSUES FORUM/ NACCA ANNUAL MEETING June 3-4, 2015 Grand Hyatt Atlanta Hotel • Atlanta, Georgia www.afsasga.com LEADERSHIP DEVELOPMENT PROGRAM July 15-22, 2015 University of North Carolina • Chapel Hill, North Carolina www.afsasef.org 99TH AFSA ANNUAL MEETING October 5-7, 2015 The Fairmont Copley Place • Boston, Massachusetts www.afsaannualmeeting.org For More Information: AMERICAN FINANCIAL SERVICES ASSOCIATION 919 18th Street, NW, Suite 300, Washington, DC 20006 (202) 296-5544 www.afsaonline.org www.vehiclefinanceconference.com 52 19TH VEHICLE FINANCE CONFERENCE & EXPOSITION NOTES WWW.VEHICLEFINANCECONFERENCE.COM 53 NOTES 54 19TH VEHICLE FINANCE CONFERENCE & EXPOSITION 2015 auto lending outlook Hear Steve Chaouki, Executive VP of U.S. Information Services at TransUnion, discuss the anticipated impact and trajectory of: • Growth trends in Auto Finance • Increased competition in Sub Prime lending • Delinquencies across the credit spectrum DON’T MISS IT! The Auto Finance Market Overview— State of the Industry STEVE CHAOUKI, TransUnion 3–4:15 p.m., Tuesday, Jan. 20 © 2015 TransUnion LLC All Rights Reserved
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