2015 Make tomorrow better. life.curtin.edu.au CURTIN A-Z GUIDE 2015 YOUR A TO Z GUIDE TO CURTIN UNIVERSITY This guide has been designed to help you settle into Curtin, both academically and socially. It contains useful information relevant to all students on services and facilities, student responsibilities and where to go for advice or help. How to use this guide There is an index at the back of this guide to help you find the information you need. Entries are in alphabetical order and most include a web address and/or contact details of a department or staff member who can give you more detailed information. The services and facilities mentioned in this guide are all available on the Bentley campus. If you are a student at one of Curtin’s regional campuses or education centres, you can access these or similar services via the web. Talk to your student adviser about the specialist facilities available locally. INTERNATIONAL STUDENTS Information specific to international students will be presented in shaded boxes. CONTENTS How to use this guide ........................... 1 Academic Calendar and important dates You are responsible for making sure you take all actions relating to your studies within the deadlines. It is vital you be familiar with the Academic Calendar. Student Charter ....................................2 Don’t miss important dates and deadlines. If you do, you may not be able to do certain things like add or withdraw units, and academic and financial penalties may apply. A–Z directory........................................ 8 You can view the Academic Calendar and important dates by visiting students.curtin. edu.au/administration/dates/index.cfm Important telephone numbers ............ 4 Orientation checklist............................ 6 Index ................................................... 72 Maps ................................................... 76 1 2 YOUR RIGHTS AND RESPONSIBILITIES At Curtin University, we value our students and recognise the importance of the overall student experience. With this in mind, the University is committed to providing a welcoming, supportive and safe environment, conducive to learning and research and the development of individuals who display the Curtin values of Integrity, Respect, Fairness and Care. To achieve this, the university agrees to: • ensure that students have access to all relevant laws, University statutes rules, by-laws, the University’s Guiding Ethical Principles, Policies and Procedures relating to their rights as a student • provide support services that take into consideration the requirements of all students • provide a study environment free from unlawful discrimination, bullying or harassment • provide a safe environment for study, research and other university related activities and to observe all relevant legislation • embrace and recognise diversity • ensure the availability of core units and other course requirements to enable program completion within allowable timeframes • provide accurate and accessible information about all relevant aspects of a course including unit learning outcomes, content, assessment and timetables in a timely manner before the start of each study period • provide reasonable access to staff to discuss program matters, address concerns and complaints, and ensure timely, fair and constructive assessment of work • provide appropriate facilities and equipment to support student learning • ensure that students have representation on University committees to enable participation in decision making • ensure students have opportunities to provide feedback on unit quality, teaching performance, support services and facilities • ensure that any campus related disruption that may affect students during their course of study is kept to a minimum and is communicated in a timely manner • recognise the legal rights of students including those relating to intellectual property and privacy. Students also have responsibilities. You are expected to: • inform yourself of, and comply with, all relevant laws, University statutes, rules, by-laws, the University’s guiding ethical principles, policies and procedures relating to your rights as a student • participate constructively in the learning experience • be aware of course and unit requirements and your individual academic progress • behave in an appropriate manner within the learning environment, being respectful of staff and fellow students at all times • use University facilities and services in an honest and responsible manner • recognise that cheating, plagiarism and fabrication or falsifications of data are not acceptable • embrace and recognise diversity • adhere to the proper use of copyrighted material. CURTIN A-Z GUIDE 2015 WHERE TO GET HELP Help is readily available when you need advice, support or practical assistance. DEPARTMENT ROLE CONTACT Guild Student Assist Direct support or will refer you to other support services Tel: +61 8 9266 2900 Country callers: 1800 063 865 Email: [email protected] Student Wellbeing Advisory Service Can help with any issue affecting your wellbeing or sense of satisfaction Hotline: 1800 244 043 Email: [email protected] Drop in: Building 103 on Bentley campus or ask Student Services at Kalgoorlie Campus Student Equity and Diversity Promotes ethical principles and socially just practices Tel: +61 8 9266 7914 Integrity and Standards Unit Deals with allegations of inappropriate behavior or staff misconduct, receives general complaints Hotline: 1800 907 998 Forms are available online STUDENT CONDUCT The student conduct booklet is essential reading for all students. It provides an overview of Curtin’s values and the standards of appropriate behaviour expected of all our students and staff. It also outlines your rights and responsibilities as a student, and tells you who you can talk to and what you can do if you feel you have been treated unfairly or wrongly. CONDUCT AT CURTIN A guide for students Make tomorrow better. 3 4 ADMINISTRATION STUDENT SERVICE CENTRE Fees Centre ................................ +61 8 9266 3500 Curtin International .................... +61 8 9266 7331 Parking and Traffic ..................... +61 8 9266 7116 Student Central .......................... +61 8 9266 3399 Student Service Offices Curtin Business School: .............. +61 8 9266 7713 Health Sciences ......................... +61 8 9266 3685 Humanities ................................ +61 8 9266 3400 Science and Engineering ...........+61 8 9266 4600 EMERGENCY NUMBERS Student Service Centre Admissions ................................ +61 8 9266 7805 Examinations..............................+61 8 9266 7016 Fees ........................................... +61 8 9266 3500 Graduations ................................ +61 8 9266 7115 Scholarships ...............................+61 8 9266 2992 Curtin Security ...........................+61 8 9266 4444 Fire/Police/Ambulance (life-threatening emergencies only) .............. 000 Internal Curtin phone only: Dial 4444 for on-campus emergencies ........ 4444 Police .......................................................131 444 REGIONAL CAMPUSES Graduate School of Business ..... +61 8 9266 3460 Kalgoorlie (WASM) .....................+61 8 9088 6001 Margaret River............................ +61 8 9780 5829 SUPPORT SERVICES Counselling and Disability Services .................... ............................................ +61 8 9266 7850 Curtin Careers Centre ................. +61 8 9266 7802 Health Services ...........................+61 8 9266 7345 Housing Services ....................... +61 8 9266 4430 Curtin International .................... +61 8 9266 7331 START (Mentoring, Orientation, UniPASS and Student Wellbeing Advisory Service) ........................+61 8 9266 1663 Student Guild ............................ +61 8 9266 2900 Student Wellbeing Advisory Service .................. .................................................1800 244 043 CURTIN A-Z GUIDE 2015 Your happiness, safety and health are important to us. If you have any concerns that are affecting your sense of wellbeing, you can get in touch via the Student Wellbeing Hotline. Call: 1800 244 043 or email [email protected] to speak confidentially with trained staff who can help you with your concerns. • BE W ELL • 5 6 O-WEEK CHECKLIST OF THINGS YOU MUST DO All students: ❏ log onto OASIS and become familiar with the Official Communication Channel (OCC) and your student email ❏ check you are enrolled in the correct units (check your enrolment advice) ❏ register for your classes via eStudent (in OASIS) ❏ go through EnrolNow or to the Orientation Week website and plan your orientation timetable ❏ attend O-Week (23 to 27 February for semester one and 27 to 31 July for semester two) ❏ join a Campus and Library Tour ❏ find out at which venues your classes will be held ❏ organise your pay as you go CelloPark parking app or plan your public transport route get your SmartRider card and register your enrolment in OASIS ❏ meet your helpful student mentor at your faculty’s orientation session and make sure they have your correct email address ❏ explore Curtin’s clubs and associations and CurtinLife support services ❏ remember that classes start Monday 2 March (or Monday 3 August for midyear entry) International students: ❏ contact your family to let them know you have arrived safely ❏ settle into permanent accommodation. Housing Services offers support ❏ apply online to obtain your Overseas Student Health Cover Card ❏ open a bank account and obtain a Tax File Number ❏ attend the compulsory International Student Orientation Session (check the orientation website for date and time) during Orientation week ❏ visit the O-Week website Postgraduate (research) students: ❏ attend the research orientation session and meet with your supervisor and/or full thesis committee ❏ review the guidelines for research students ❏ book to attend relevant seminars ❏ contact your faculty graduate studies officer for help Postgraduate (by coursework) students: ❏ contact your faculty/school/department direct ❏ contact the Postgraduate Mentor Coordinator in the Curtin Student Guild offices if you would like to have a postgrad mentor DIRECTORY DIR ECTORY 8 ABACUS LABS See Computer Access under C. ACADEMIC MISCONDUCT See Plagiarism under P in this guide or speak with Guild Student Assist Officers under S. For more information please visit academicintegrity.curtin.edu.au/students ACADEMIC STATUS All students begin their course in Good Standing. However, less than satisfactory academic performance will result in the status being lowered to either Conditional or Terminated. Good Standing – the student is achieving satisfactory course progress and is permitted to continue in the course and re-enrol. Students must have a semester weighted average (SWA) of 50 or more. Conditional – the student is at risk of not achieving satisfactory course progress but is permitted to continue in the course and re-enrol, under such conditions as may be determined by the head of school. Students usually have an SWA of less than 50 or in the study period just ended, failed 50% or more units or a core unit. Terminated – the student has not achieved satisfactory course progress and is terminated from the course. The student is not permitted to continue in the course or to re-enrol in the course without approval from the Director, Student Services. A student placed on a status of Terminated would: • normally have been enrolled for at least two study periods • have been on Conditional status before being moved to Terminated status • have an SWA of less than 50 or failed 50 per cent or more of the units the student was enrolled in the study period just ended. Students who are on Conditional or Terminated status should see someone in the Student Wellbeing Advisory Service under S for support. The above policy is under review. You are strongly recommended to check online for possible changes. Please visit examinations. curtin.edu.au/students/status.cfm ACADEMIC SUPPORT The Learning Centre The Learning Centre (TLC) offers a comprehensive range of free learning programs and resources to all Curtin students at all stages of their academic journey. Whether you’re a first year student wanting to manage your time better or a PhD student wanting to give a winning edge to your thesis, TLC can help you perform to your full potential. You can drop in for a chat and an assignment feedback session, or come along to our faceto-face Study Plus and Power Plus programs, writing workshops and week seminars or access our growing series of online resources and interactive programs. Details on these and other TLC services are available online. Help with English See UniEnglish under U. CURTIN A-Z GUIDE 2015 Peer assisted study success (UniPASS) See UniPASS under U. Curtin Business School Communication Skills Centre The Curtin Business School (CBS) Communication Skills Centre offers a free service to all CBS students. The Centre has a helpful site on Blackboard that every CBS student is automatically enrolled in. Students can find audio and video casts as well as tip sheets on loads of topics ranging from ‘how to write a really sharp report’ to ‘how to give a winning presentation’. Additionally, the Centre runs classes and workshops at the Bentley and City campuses on different aspects of academic writing and critical thinking. Postgraduate students can even make an appointment for one of the team to review their work prior to submission. Email the Centre at cbs-comskills@curtin. edu.au or visit business.curtin.edu.au/study/ student_support/communication_skills_ centre ACADEMIC TRANSCRIPT A full academic transcript will be forwarded free of charge to all graduating students following the conferral of their degree. Non-graduating students who require an official academic transcript should contact the Customer Service Unit. The cost of an official transcript is $10. An unofficial academic transcript (academic eRecord) can be printed through eStudent. Students who have a sanction or exclusion placed on their record (e.g. outstanding fees, library fines) will not be able to access their results or be given an Academic Transcript until they have cleared the sanction or exclusion. More information about academic transcripts is available online. Curtin Extra Certificate The Curtin Extra Certificate (similar to what was previously called the Supplementary Statement of Achievement) is an official document issued 9 by the University that recognises achievements or involvement in Curtin extracurricular related activities. These activities may include scholarships, volunteer work, student mentoring, representing Curtin in high-level sporting events, prizes and awards. The Curtin Extra Certificate is issued separately from, and in addition to, academic transcripts. Information on other official documents are available online. ACCOMMODATION Curtin provides a comprehensive housing service to its students and staff, with nearly 1,200 places available for student accommodation on the Bentley campus and an extensive database of private accommodation options. The Housing Advisory Services Office team can assist with applications for on-campus residency and locating off-campus accommodation, and provide information about tenancy legislation, connecting utilities, home insurance, renting furniture and much more. Curtin Housing also provides on-campus accommodation at Kalgoorlie and Sarawak campuses. Location: Building 103 Tel: +61 8 9266 4430 Fax: +61 8 9266 7455 Email: [email protected] Web: life.curtin.edu.au/housing_and_ childcare.htm 10 ALUMNI ART Every student who graduates with a degree from Curtin automatically becomes part of Curtin’s alumni network – without fee and for life. Curtin has over 150,000 members in more than 100 countries and each year welcomes over 6,000 new graduates to its global community. See John Curtin Gallery under J. Staff at the Office of Alumni Relations are committed to keeping the alumni network healthy, strong and connected. They facilitate a variety of activities that can open up a world of opportunities to Curtin graduates and assist in maintaining lifelong relationships between former students and friends of the University. Location: Building 100, Level 3 Tel: +61 8 9266 3113 Fax: +61 8 9266 7527 Email: [email protected] Twitter: curtinalumni Web: alumni.curtin.edu.au ALLY (CURTIN ALLY PROGRAM) See Sexuality and Gender Issues under S. APPEALS AND COMPLAINTS Students have a right of appeal against academic or administrative decisions, or can lodge a complaint if they feel they have been unfairly or improperly treated. Student Wellbeing Advisors under S and the Guild Student Assist Support Service under S are available to assist you through the appeals process. More appeals and complaints information is available online. Contact the PSCU Tel: 1800 907 998 OR +61 8 9266 9140 Email: [email protected] AUSAID STUDENTS If you are an AusAID student and think you might fail a unit, you can apply for tutorial support of up to nine hours per semester funded by AusAID. Forms to request this tutorial assistance are available from the International Sponsored Student Unit (ISSU) or from the website ausaid.curtin.edu.au You must complete and submit the form with a recommendation from your course co-ordinator/ supervisor for an appropriate tutor. Return your completed form to the ISSU. INTERNATIONAL STUDENTS If you are on an international student visa, a terminated status could mean possible cancellation of your visa. See Student Wellbeing Advisory Service under S for support. CURTIN A-Z GUIDE 2015 11 BOOKSHOPS Curtin University Bookshop The Curtin University bookshop stocks a wide range of textbooks, stationery, newspapers, magazines, novels, cards, art materials, computer equipment, software and much more. BICYCLES See Transport and Traffic and Road Safety under T. BLACKBOARD – CURTIN’S LEARNING MANAGEMENT SYSTEM Blackboard provides access to a broad range of resources and learning activities via the Internet. Online resources might include some or all of the following: • unit outlines, lecture notes, iLecture recordings and eReserve readings • discussion forums, blogs, wikis, Elluminate virtual classroom and email • assessments such as quizzes, tests, and online submission of assignments • links to relevant websites around the world. The level of Blackboard integration in each unit depends on the requirements of the unit and your mode of study. Check with your unit coordinator, lecturer or tutor for further information. To access Blackboard, log on to OASIS, click on the My Studies tab and click on the link to Blackboard. Help is available from the Student tab within the Blackboard environment. Ask the friendly staff in the Abacus labs (see C for Computer Access) for help. BOOKING A ROOM See Room Bookings System under R. You can access your Curtin text book lists in OASIS via the unit outlines channel on the My Studies tab before the start of each semester. You can place orders online and pay by credit card to avoid queuing, then collect them from the customer service counter on the first floor of the bookshop, or have them posted for a fee. Orders for books that are not in stock can be placed at the customer service counter on the second floor of the bookshop. A 20 per cent non-refundable deposit is required and you will be notified when your order arrives. When purchasing textbooks and course material, students must present their Student ID Card. The Bookshop accepts cash, credit, cheque, money order and EFTPOS. Location: John Curtin Centre, Building 200 Tel: +61 8 9266 3469 Fax: +61 8 9266 3188 Email: [email protected] Web: bookshop.curtin.edu.au Guild Second-Hand Bookshop The Student Guild operates a second-hand bookshop where students can buy and sell used textbooks and other study equipment including lab coats, calculators and lecture pads. Second-hand textbooks can be purchased for a maximum of two thirds of the cost of new books. The second-hand bookshop offers an online database via their website, which allows students to search for books. There is a small commission charged to use their services to sell books. This commission is discounted for Guild members. Location: Guild Precinct Building 106 Email: [email protected] Web: guild.curtin.edu.au 12 Bookshop grants If you are struggling financially and need assistance buying your text books, the Guild provides a number of grants each semester to students on low incomes. Applications are open in the first few weeks of semester, and are available from Guild reception. See Student Guild under S for contact details. BUILDING NUMBERS All Curtin buildings are named and also numbered. Specific rooms or locations on campus are referred to by their building number, level and room number. CALENDAR AND HANDBOOK The Curtin calendar and handbook contains the University’s rules and regulations as well as course outlines. Students should consult this publication for detailed information about courses and units. It is available online at handbook.curtin.edu.au For example, Building 402.310 means Building 402, level 3, Room 10. CAMPUS INFORMATION Lost? Check the Bentley Campus Map or drop in or call Student Wellbeing Advisors under S. Information on Curtin’s local, regional, interstate and international campuses is available online. BUSES CBS COMMUNICATIONS SKILLS CENTRE See T for Transport and Courtesy Bus and Curtin Access Bus in this section. Information about getting around campus is available online. See Academic Support under A. CURTIN CAREERS CENTRE By coming to university you have just made a major career move. You might be surprised to know that increasingly, employers are looking for graduates with more than a good degree and good marks. To really be engaged with your choice of degree/s and major/s there is a lot more that you can do to be competitive for the job market. The careers centre offers support and advice at any stage of your studies, undergrad or postgrad, including: • providing opportunities for you to engage and network with employers, plus we host the largest Careers Fair in WA • designing and deliver a whole range of ‘in CURTIN A-Z GUIDE 2015 13 person’ and online programs to help you develop your career potential • hosting a great interactive website and a jobs portal connecting you to the world of work by advertising vacancies – from part-time, to casual, to work experience, to professional positions. We also run Earn While You Learn to help match students with part time jobs on campus. • offering a comprehensive job application checking service including real interview practice • assisting students with seeking work experience and organise work experience insurance • operating a drop-in service (9.00am to 4.30pm). If we think you would benefit from a more in-depth career consultation, we will organise an appointment with a faculty aligned career development consultant. The full extent of our services and programs and access careers resources is available online. On campus We are located in Building 303, level 2. Opening hours are 8.30am to 4.45pm. Off campus Email [email protected] or call us on +61 8 9266 7802. As a service we are available all year round to all students, wherever you may be. You can reach us in person, by phone, email or Skype. CASHIERS All monies payable to the University are generally received by the University cashiers. Larger payments will need to be made by EFTPOS, credit card or cheque. To avoid long queues and waiting times, you are encouraged to pay your tuition fees online using BPay or Post Billpay, or in person at an Australia Post outlet. Please note: there is a maximum limit of $200 for cash payments at the Cashiers Office. Cash payments are only applicable to other fees and charges and do not apply to tuition fees or Overseas Health Cover (OSHC) payments. Location: Building 101, level 2 Tel: +61 8 9266 3500 Web: fees.curtin.edu.au 14 CENSUS DATES The census date is the last date you can make changes to your enrolment without penalty. After the census date, your final financial liability is calculated and you are not permitted to change your enrolment except to withdraw from a unit. If you withdraw after the census date you will incur the financial liability and the unit will show on your academic transcript with a grade of WD (withdrawn). Census dates are available online. If you are planning to withdraw, please talk with Student Assist at the Guild or Student Wellbeing Advisors (both under S) or your Student Service Office (under S and Important Numbers section) for support and advice. CENTRELINK Students who need help from Centrelink should look for the nearest office to their house; otherwise the Cannington office is the nearest to campus. These branches are not student-only so we recommend early morning appointments to avoid long queues, as they can get incredibly busy. CHANGING PERSONAL DETAILS It’s important the University always has your up-to-date contact details (address/phone/ email), both for your semester address and your permanent home address. Addresses can be updated in eStudent via OASIS, however students who are eExempt (those students without the ability or resources to access the internet) can change their address at Student Central by completing a change of address form, or at your Student Service Office (see S). CHANGING YOUR NAME Requests to change your name can be made by completing a change of personal details form and providing original or certified copies of primary documentation (e.g. passport, birth certificate, marriage certificate). Photocopies of certified copies are not acceptable. Change of personal details forms are available from Student Central, your Student Service Office (see S or Important Numbers) or can be downloaded from the quick forms channel on the My Studies tab in OASIS. CURTIN A-Z GUIDE 2015 INTERNATIONAL STUDENTS If you are a new international student, you must provide your Australian residential address to the University within seven days of arrival. If you change your address at any time during your studies at Curtin, the Department of Immigration and Border Protection (DIBP) requires that you provide this new address to the university within seven days of moving. As well as being a condition of the student visa, maintaining current contact address details on the university system is vital so that you can receive your tuition fees invoices and other important correspondence relating to your studies and/or student visa. If you are leaving for a short period you are advised to arrange for somebody to collect postal mail on your behalf. 15 CHILDCARE – CURTIN EARLY CHILDHOOD CENTRE Curtin has a childcare centre on the Bentley campus with part-time and full-time care for children aged from six weeks to five years. The purpose-built centre has a team of caring and dedicated professionals motivated to provide the highest level of care daily for 120 children. This centre proudly participates in the National Quality Improvement and Accreditation System. Individually tailored programs for each child are available and meals are included, with a qualified chef catering for any dietary needs. Early application is recommended. Location: Chessell Road Bentley, Building 003 Tel: +61 8 9266 7459 Fax: +61 8 9266 3742 Email: [email protected] Web: life.curtin.edu.au/housing_childcare/ childcare.htm See also Women’s Department at the Guild under W. CLUBS AND SOCIETIES There are more than 80 Guild clubs at Curtin, with interests ranging from architecture, beer appreciation, sci-fi fantasy, and scrabble and beyond. Clubs and societies are responsible for running many student events, activities, trips and functions each semester, and collectively support around 3,000 Curtin students. The Guild actively supports students in establishing new clubs and societies. Students are encouraged to explore Curtin’s clubs and societies. For an up-to-date list and more information, visit the Guild website or contact the Student Guild (under S) 16 COMPLAINTS See Integrity and Standards Unit under I in this guide, or go to the Curtin homepage, scroll down and click on Report a complaint, concern or incident. COMPUTER ACCESS, LAPTOPS, SERVICING AND ADVICE Abacus labs Curtin provides open-access computer facilities in the Abacus labs, which are located on the ground floor of Buildings 303, 408 and 501. Together, these labs can accommodate over 370 students. You may use the computers in these labs for assignments, email and searching the Internet, plus printing and scanning. Your Curtin Student ID card is required to gain access to the labs. To log onto the computers you must be currently enrolled and have activated your OASIS account. The Abacus labs are open 23 hours a day, seven days a week all year round. They are closed for cleaning between 5.30am to 6.30am daily. You must vacate the labs during this period. During semester, the Abacus help desk is open 9am to 9pm on weekdays and 1pm to 5pm on weekends. The help desk staff can assist you with the following: • the OASIS student portal • using the Internet • printing and scanning • software such as Microsoft Office • the Blackboard learning management system • ICT resources for students. More information about Abacus labs is available online or call OASIS Central +61 8 9266 1222 IT Works is a computer store owned and operated by the Curtin Student Guild. IT stocks new computers, notebooks, printers and accessories, plus broadband kits and much more. Full Guild members receive a discount on all stock, including notebook servicing and maintenance. The staff are also more than happy to provide advice or suggestions to help meet your IT needs. Location: Guild Precinct, Building 106 Tel: +61 8 9266 2924 Email: [email protected] Web: guild.curtin.edu.au CURTIN A-Z GUIDE 2015 17 CONCILIATOR CONFLICT RESOLUTION The Department of Education offers a free independent conciliation and mediation service through the International Education Conciliator. Through conciliation, mediation and dispute resolution processes the conciliator attempts to resolve disputes between international students and their institutions. A grievance is any real or perceived ground for complaint including but not limited to bullying, harassment and discrimination. Curtin provides a conflict resolution process that is based on the principles of transparency, confidentiality, efficiency, accessibility and no victimisation. You can read the Grievance Resolution Policy and Protocol conflict resolution process online. The conciliator is able to discuss issues of concern at any stage of the internal complaints and appeals procedure but will not become involved in the case until the parties have attempted to resolve the dispute themselves and that attempt has failed. The International Education Conciliator is an adjunct service for both students and providers and does not replace the provider’s internal appeal process (as discussed in Standard 8.1 of the National Code). The conciliator does not provide an external appeal mechanism as described in Standard 8.3 of the National Code. Information provided to the conciliator is confidential but may be shared with other government agencies and other relevant organisations where: • the party asks for or gives permission for the information to be shared with another organisation • disclosure is necessary for law enforcement • disclosure will prevent harm to another person • it is reasonably believed to be in the public interest. For more information, visit des.wa.gov.au or email [email protected] The conflict resolution manager can provide: • advice regarding the process of conflict resolution • advice about resolution techniques • facilitation and conciliation services • training and education. Contact: Professional Standards and Conduct Unit Location: Building 100 level 3 Tel: 1800 907 998 or +61 8 9266 9140 Email: [email protected] CONSULS INTERNATIONAL STUDENTS Details of all foreign consulates in Australia can be found at the Australian Department of Foreign Affairs and Trade website. The website lists the address, contact numbers and office hours of the consulates. Tel: +61 2 6261 2744 (Protocol and Consular list Enquiries) Web: dfat.gov.au/embassies.html 18 COPYRIGHT Further information Additional copyright information can be found online. Curtin students in Australia are required to abide by the provisions of the Copyright Act 1968 (Cth) and Curtin’s Copyright Policy and Procedures. You can view these policies online. You can also download a student guide to “Copyright Dos and Don’ts” for students is available. Students who deliberately disregard the university policy and copyright requirements will be liable to disciplinary action under the student disciplinary statute and be at risk of prosecution by individual copyright owners. Fair dealing Sections 40-42 of the Copyright Act 1968 (Cth) are the fair dealing provisions and permit students to copy limited amounts of material for the purpose of research and study, or criticism and review. The copying limits under the fair dealing provisions include: • books – 10 per cent of the pages or one chapter, whichever is the greater • periodicals/journals/newspapers – one article in an issue (or more than one if the articles in the issue are required for the same course of study or research project) • artwork, television, radio broadcasts and audio-visual material – specific requirements and limits apply. You should normally only make a single copy for your own individual use. Material (including music, film, and unlicensed software) that does not support the educational purposes of the University cannot be downloaded, copied or communicated using the University’s computer networks or equipment. Copying of software and pre-purchased or rented videos or DVDs is NOT permitted except with the express permission of the copyright owner Copyright outside Australia Where copying is undertaken in a country other than Australia, students and staff must comply with the copyright law applicable in that country. Contact the Copyright and Compliance Officer: Tel: +61 8 9266 7494 Email: [email protected] COUNCIL FOR INTERNATIONAL STUDENTS OF WESTERN AUSTRALIA (CISWA) INTERNATIONAL STUDENTS CISWA is an independent, voluntary, nonprofit group established in 1963 to promote the well-being of international students living and studying in Western Australia. CISWA also provides important support to the staff who work with international students. CISWA is directed by a voluntary executive council consisting of current/retired staff from a variety of WA education providers. CISWA supports international students through: • • • • • Free “Share a Meal” Hospitality Program Free Country Hospitality Program Free Christmas Hospitality Program Maintaining links with student organizations Providing relevant information through the CISWA Website and Facebook. Web: www.ciswa.com CURTIN A-Z GUIDE 2015 19 COUNSELLING AND DISABILITY SERVICES This is a free and confidential service available to all University staff and students. Professionals are available to provide counselling support and help with educational issues, personal matters and University policy and procedures. The counselling service also offers a range of group sessions during the year which are advertised on OASIS and on the counselling service website. Topics include: • overcoming procrastination • dealing with presentation anxiety • managing exam anxiety • sleep more, feel better • assertive communication. All new clients or clients that have not been seen by the service for some time must first be seen by the triage counsellor. Please advise reception if you want to see the triage counsellor. You will be asked to provide some information and read the CDS statement of confidentiality. The triage counsellor at Bentley campus is generally available: Monday and Tuesday 9am–11am, 1pm–3pm Wednesday 9am–11am only Thursday 9am–11am, 1pm–3pm Friday 9am–11am, 1pm–2pm Location: Building 109 Tel: +61 8 9266 7850 Freecall: 1800 651 878 TTY: +61 8 9266 4112 Fax: +61 8 9266 3052 Web: life.curtin.edu.au/health-andwellbeing/counselling_services.htm Counselling is available on all Curtin campuses. For more information see your campus website or contact [email protected]. Students with disabilities and medical conditions Disability advisors provide support and advice for students with disabilities and medical conditions. For more information see Disability Services under D. COURSE CHANGING Switching courses is not uncommon, particularly in your first year. If you want to switch, please contact: • the Careers Centre at [email protected] • Student Wellbeing Advisory Service under S • Counselling and Disability Services under C • Student Assist at the Student Guild under S • Your Student Service Office under S or Important Numbers. Further information and forms are online. 20 INTERNATIONAL STUDENTS If you intend to change your course you must contact Curtin International to complete an International Application for Admission form. Once this form is submitted and the school approves the application, Curtin International will issue a new Letter of Offer. As soon as tuition fees for the new course are paid, and the student has accepted the offer by signing and submitting the Acceptance Offer form, the Curtin International will then issue a new Confirmation of Enrolment (CoE) for the purpose of visa issue. Sponsored students must submit to Curtin International a new Sponsored Student Information Form or Letter of Financial Guarantee completed by their sponsoring organisation that authorises and reflects the new course details outlined the new Letter of Offer. For more information and to obtain the form visit: international.curtin.edu.au/ course-information.htm COURSE COMPLETION You will receive a free copy of the Letter of Course Completion and Notification of Graduation once you have passed all the requirements of your degree. The letter is particularly useful for your resume and other educational providers. Additional copies can be requested at Student Central for a small fee. COURTESY BUS – BENTLEY The University operates a shuttle bus service that collects students from designated points around campus and transports them to University car parks and on-campus accommodation. Students who attend classes in the evenings are encouraged to use this service. The bus service operates during semester only. Timetables are available online. The bus service does not operate on weekends; however, Curtin security officers are more than happy to assist with night escorts from Curtin buildings and computer labs to car parks and on-campus accommodation. See Security under S. CREDIT RECOGNISED LEARNING (CRL) Assessment of work experience and/or previous study for the purposes of gaining credit or exemption in your course is conducted by the enrolling school/department. Generally the head of department or course co-ordinator for your chosen course can advise you about your eligibility for CRL. If you believe you have work experience and/or previous study that could be used for CRL, please see your course co-ordinator as early as possible, as the credit granted towards your study will affect your enrolment and student load. If submitted during your final year or semester, it may also affect your course completion and subsequent graduation. Application for CRL Application forms for CRL are available online or from your enrolling School/Department's Student Service Office. All students are required to lodge an application with supporting documentation at the time of enrolment into the course of study (if not at enrolment, please see your enrolling school/ department for relevant deadlines). Please contact your enrolling school/department for more information. CURTIN A-Z GUIDE 2015 INTERNATIONAL STUDENTS International students will have CRL assessed as part of the normal application procedure. The documents you submitted to Curtin with your application will be assessed to determine whether CRL will be granted. Depending upon the institution where previous studies were completed, you may be required to provide a course syllabus and unit outlines. CUPSA (CURTIN UNIVERSITY POSTGRADUATE STUDENTS ASSOCIATION) CUPSA is a Guild club and is the only officially recognised university body representing postgraduate students at Curtin, run for and by postgraduate students. Elected CUPSA committee members represent the interests of postgraduate students on University and Guild committees, and provide links to the national Council of Australian Postgraduate Association (CAPA). CUPSA provides services including: • grievances/complaints resolution • peer to peer support program • seminars • newsletter • grants • conference support grants • social events. The Student Guild also runs a postgraduate mentor program. Tel: +61 8 9266 4911 Fax: +61 8 9266 2996 (Attn: CUPSA) Email: [email protected] Web: guild.curtin.edu.au/Clubs/Club. aspx?CID=65 21 CURTIN EXTRA CERTIFICATE See Academic Transcript under A. CURTIN STADIUM See Sport and Recreation under S. CURTIN VOLUNTEERS! Curtin Volunteers! (CV!) is Australia’s first and largest student-run volunteering organisation and has been operating out of Curtin University since 1994. Through CV!, you can take part in a range of programs in areas including youth work, working with people with disabilities and people from other cultures or working to improve our environment. Each opportunity is tailored to provide an experience promoting professional and personal growth and helps you develop new skills that can be transferred to the workplace and provide a social outlet and networking opportunities. CV!’s largest annual project is John Curtin Weekend, run over several weekends in September and October. Around 400 volunteers travel to over 35 rural and metropolitan sites to enjoy a weekend of volunteering and great fun along the way. Our Laverton, Leonora and Wiluna projects are more advanced undertakings, giving volunteers a glimpse into Indigenous cultural practices and an understanding of issues that may affect remote communities. For more information or to get involved, contact: CV! Location: Building 303 Tel: +61 8 9266 3954 Email: [email protected] Web: life.curtin.edu.au/community_ leadership/cv.htm 22 CURTIN ACCESS BUS SERVICE (CABS) During semester, students and staff who live locally can use CABS, which runs every 30 minutes along two circular routes through Bentley and Waterford. CABS is free but restricted to students and staff of Curtin Bentley Campus University. You can hail a bus at any point along the designated route and will need to show a valid Curtin University ID card when boarding. CABS is wheelchair accessible and operates Monday to Friday during normal semester weeks only (including tuition-free and exam weeks). CABS timetables and maps can be collected from the Security Office, Student Central, Student Guild and START or can be viewed online at properties.curtin.edu.au/ gettingaround/campusbus.cfm CURTIN COLLEGE Curtin College provides integrated pathways into Curtin University’s undergraduate degrees, through a wide range of Certificate IV Tertiary Preparation Program courses and Higher Education Diplomas. Curtin College’s Higher Education Diploma courses are equivalent to the first year of a Curtin University bachelor degree. If you are enrolled at Curtin College, please get help for any student issues from Curtin College in the first instance. You can visit their friendly reception and student services on Bentley Campus. Tel: +61 8 9266 4888 Fax: +61 8 9266 4889 Email: [email protected] Web: curtincollege.edu.au CURTIN INTERNATIONAL Curtin International can provide assistance with international student queries relating to: • under 18 Guardianship arrangements • late arrivals • airport reception • course changes and new applications • dependent schooling • student exchange • sponsorship • AusAID Curtin International provides student reference material, online course information and a student exchange resource library. Location: Building 102 Tel: +61 8 9266 7331 Fax: +61 8 9266 2605 or +61 8 9266 4013 Email: [email protected] Web: international.curtin.edu.au CYCLING TO CURTIN UNIVERSITY See Transport under T. CURTIN A-Z GUIDE 2015 23 DEPENDENT CHILDREN AND DEPENDENT SPOUSES INTERNATIONAL STUDENTS DEFERRAL You may only defer your studies prior to the beginning of semester. For other breaks in study, please see Leave of Absence under L. For information about deferring exams, please see Exams under E. DEPARTMENT OF IMMIGRATION AND BORDER PROTECTION (DIBP) INTERNATIONAL STUDENTS As an international student, you are responsible for ensuring your visa is current and visa conditions are met. You should also ensure you have a valid Confirmation of Enrolment (eCoE) to represent your enrolment to DIBP for your student visa requirements. Also see Visa Renewals under V. For more information on visa conditions and other important information relating to student visas visit the DIBP website. Location: Wellington Central, 836 Wellington Street, Perth General enquiries/appointments: 131 881 Australian citizenship enquiries: 131 880 Translating/interpreting services: 131 450 Web: immi.gov.au/Pages/Welcome.aspx Online visas: immi.gov.au/Services/ Pages/student-visa-online-applications. aspx See School-Age Children and Spouse Dependents under S . DISABILITY SERVICES The disability services team offers advice and assistance to students who have a disability or medical condition that impacts their studies. The definition of disability is broad and includes learning disabilities, ADHD, mental health issues, vision or hearing impairments, physical disabilities, medical problems and temporary illnesses and injuries. Help is tailored to individual needs and may include support like alternative examination arrangements, note takers and sign language interpreters, study materials in alternative formats, assistance with parking and physical access, and access to library support services. Supporting medical documentation is required in most cases. For more information contact a disability advisor at Counselling and Disability Services: Tel: +61 8 9266 7850 Email: [email protected] Web: life.curtin.edu.au/health-andwellbeing/disability_services.htm 24 DISTANCE AND ONLINE LEARNING DOCTOR Distance and online learning allows you to study without having to regularly attend oncampus classes and is suited to students who prefer to study online because of work/family commitments or proximity to a Curtin campus. Successful students are self-directed, well organised and comfortable with technology. Online learning is available to any student who is enrolled in a Curtin course that offers external units. It is predominantly for students who are Australian citizens or permanent residents. You can enrol in a combination of on-campus and external units provided approval is obtained from your department or school. See Health Services under H. If you are an international student studying on-campus in Australia you should contact your course coordinator about online learning opportunities. Tel: +61 8 9442 5000 (country callers 1800 198 024) Fax: +61 8 9442 5020 Email: [email protected] Web: dao.health.wa.gov.au The Distance Education office also administers Curtin’s Open Universities Australia courses and can help with any queries. For information about online learning resources see Blackboard under B. DIVERSITY Curtin recognises, respects and values the diversity of its students, staff and the Curtin community. The University’s diversity policy and supporting procedures outline its commitment to valuing diversity and cultural sensitivity in teaching and all other areas of the University’s operation. It recognises and builds on the many different cultures that make up the Curtin community. More information is available on the Ethics, Equity and Social Justice website. DRUGS The use, supply or possession of illicit drugs is illegal in Australia and heavy penalties apply for drug offences. International students should be aware of their own country’s laws regarding drugs and not carry any drugs either in to or out of Australia. For more information, and/or confidential counselling, contact The Alcohol and Drug Information Service. See Counselling and Disability services under C or ring +61 8 9266 7850 or 1800 651 878 See Student Wellbeing Advisory Service under S. Health Services Tel: +61 8 9266 7345 CURTIN A-Z GUIDE 2015 25 ELITE ATHLETES See Curtin Stadium under C. EMPLOYMENT FOR INTERNATIONAL STUDENTS INTERNATIONAL STUDENTS Student visas granted after 26 April 2008 already include permission to work. As an international students, once you have started classes you can work up to a maximum 40 hours per fortnight during the semester and full-time during semester breaks. Scholarship or sponsored students should get permission from their sponsoring authority before seeking casual or parttime work. Higher Degree by Research students (subclass 574 student visa holders) have unlimited work rights after start your Masters by Research or Doctorate course. However, while you are undertaking any preliminary courses, such as an English language course, you can only work a maximum of 40 hours per fortnight. Part-time employment may distract you from your studies and you should not rely on part-time work to pay tuition fees or living expenses. If your visa was granted before 26 April 2008 and you have not applied for permission to work yet, you can apply once you have started your course. For more information about permission to work for student visas, contact DIBP. See DIBP under D. EMAIL ACCESS You are obliged under your student contract to read your emails at least once a week. Log in to your student email account via OASIS and click on the email inbox link in the My Email channel on your OASIS Welcome tab. Your email account is for your own personal use, and is often used by tutors and lecturers to contact students, or for your faculty to send information that may be of interest to you. When emailing the University, it is best to use your student email account, as some areas of the University will not communicate with a non-Curtin email address for privacy and security reasons. EMPLOYMENT For career information and services see Curtin Careers Centre under C, see also Tax File Number under T. ENGLISH LANGUAGE SUPPORT Each faculty has an English support team member available to all students who can be contacted via your Student Service Office (under S and Important Numbers). See also UniEnglish under U. INTERNATIONAL STUDENTS See UniEnglish under U. For the Learning Centre details, please see Academic Support under A. For the CBS Communications Skills Centre, please see Academic Support under A. 26 ENROLMENT New students All students who are Australian Citizens or Peranent Residents should have completed the following forms: • Application for Admission (or TISC Application) • Enrolment • Request for Commonwealth Support and HECS-HElP. The eCAF should be submitted electronically through eStudent (undergraduate domestic students). Australian Citizens also need to provide a tax file number by the census date if selecting the ‘deferred’ or ‘partial up-front’ option • Request for FEE-HELP Assistance (postgraduate domestic students). An electronic version of this form is to be submitted via eStudent. • You are required to bring: • letter of offer • proof of having paid tuition fees and overseas • student health cover • passport • certified transcripts for recognition of prior learning credits, if applicable. • To enrol in a course of study, students must complete an Enrolment/Change of Enrolment form. This is signed by the head of school and lodged for processing at your Student Service Office. Re-enrolling students If you have completed a semester of study and are continuing in the same course at Curtin, you are a re-enrolling student. Your Student Service Office will advise via the OCC when online re-enrolment and class registration has opened for your course. If online re-enrolment and/or class registration is not available you will be advised of the procedure to follow for a manual re-enrolment and class registration. You are required to enrol for both semesters. It is your responsibility to ensure that forms are lodged to the relevant Student Service Office before the deadline – usually mid-December. Enrolment/Change of Enrolment form This is signed by the head of school and lodged for processing at your Student Service Office (see Important Numbers). Confirmation of enrolment This confirmation will be either with an Enrolment Advice that shows your current enrolment or an Enrolment Transaction Advice, which shows not only your current enrolment but also the changes you have requested. An Enrolment Advice shows your name, contact address and the title of your course. You must check this for accuracy. Any errors or omissions should be reported to Student Central or your Student Service Office as soon as possible. You can also view your enrolment and print an eEnrolment Advice via your OASIS login. At the beginning of each year, you are required to enrol for units in BOTH semesters (unless completing and graduating at the end of Semester 1). Cross-institutional enrolment Cross-institutional studies occur when a Curtin student undertakes to study a unit/s from another Australian university or vice-versa, and where the student’s school has agreed to give credit for the work undertaken. This is only permitted after satisfactory performance in the first year of study. • Undergraduate students who are Australian citizens undertaking cross institutional studies are eligible for HECS-HELP. You will need to complete a Commonwealth Assistance (HECSHELP) form with your enrolment application. • Postgraduate students who are Australian citizens undertaking cross institutional studies are eligible for FEE-HELP. You will need to complete a Commonwealth Assistance (FEE-HELP) form with your enrolment. CURTIN A-Z GUIDE 2015 27 Unit additions For units held in Semester 1, an Enrolment/ Change of Enrolment form must be submitted by the 5th of March. For units held in Semester 2, forms must be submitted by the 6th of August. When adding a unit, payment must be made at the time of variation. There is an earlier deadline for units studied externally. The head of school or course co-ordinator must approve applications to add units before enrolment variations can be processed. Unit withdrawals The deadlines for withdrawal from units without penalty and to ensure that the unit(s) will not show on your academic transcript are: Permanent residents and international students must pay their fees upfront and no discount is available. • • For further information, contact Student Central on +61 8 9266 3399. Enrolment variation If you wish to withdraw from a unit, or add another unit to your enrolment, please lodge an Enrolment/Change of Enrolment form. These forms are available from Student Central and your Student Service Office. • • Semester 1: 27th of March Semester 2: 28th of August. The deadline for withdrawal from units that will incur financial penalty and be recorded on your academic transcript as WD (Withdrawn) are: Semester 1: 15th of May Semester 2: 16th of October. International students can find more information about fee liability online. Withdrawal under special circumstances If you experience unforeseen adverse circumstances after the census date which have impacted your ability to complete the requirements of your unit/s of study, you may apply to withdraw from the affected unit/ and receive a refund or remission of debt. If your application is successful, the Student Learning Entitlement (SLE), if applicable, will also be appropriately re-credited and the affected unit/s will be recorded on your academic transcript as WD. To apply for a withdrawal under special circumstances, you will need to submit an Application for Refund/Remission of Debt/ Withdrawal under Special Circumstances form together with original/certified copies of supporting documentation. Application forms are available from Student Central and Student Services. Please contact the Student Wellbeing Advisory Service under S to get support with your application and advice on any personal issues that may be affecting your studies. There are consequences to withdrawing from all units in your first year of study. You may not be entitled to retain your place in that course; your eligibility for Youth Allowance, Austudy 28 or ABSTUDY may be affected as withdrawing from units also reduces study load; and if you are an international student, your visa and/or sponsorship may be affected. See Counselling and Disability Services under C or Student Assist under S for advice and help regarding a withdrawal under special circumstances. INTERNATIONAL STUDENTS All international students wishing to enrol in less than 100 credits must complete the Request to Enrol in less than 100 Credits in the Current Semester form. You must provide an explanation of the circumstances and have the form signed by the course co-ordinator and the manager of the Student Service Office. Approval is granted where students are in their final semester of study, or where there are extenuating circumstances that prevent you from studying 100 credits per semester. All international students wishing to enrol in less than 100 credits must complete the Request to Enrol in less than 100 Credits in the Current Semester form. The form must provide an explanation of the circumstances and must be signed by the course co-ordinator. Forms must be lodged prior to the census date of the relevant semester at Student Central. All students will be notified of the outcome in writing – only then are you permitted to have a study load of less than 100 credits. Note: Some courses have been approved for International student enrolment on a 75 credit point per semester basis. ENTERTAINMENT Park’d Performers @ Curtin Each week a range of performers visit the Bentley Campus. Visit news.curtin.edu.au/ events/parkd-curtin to see what's in store. EQUAL OPPORTUNITY AND EQUITY The University recognises the right of individuals to be free from discrimination and harassment while taking part in activities as part of their enrolment as a Curtin student. Discrimination means denial of opportunities on grounds of sex, marital status, pregnancy, potential pregnancy, breast feeding, sexual orientation, gender history, race, nationality, colour or ethnic origin, age, religious or political conviction, impairment or disability, family responsibility or family status. Harassment consists of unwelcome, offensive, abusive, belittling, bullying or threatening behaviour directed at another person. It is usually based on some real or perceived difference such as sex, race or disability and may lead to the person harassed being offended, humiliated, intimidated or disadvantaged. In the unfortunate circumstance where students CURTIN A-Z GUIDE 2015 believe discrimination or harassment has occurred, Curtin has provision for the resolution of grievances. The University will take all reasonable steps to ensure that students are able to study in an environment free from discrimination and harassment, and can assist with applications for equity exam arrangements. Information on Ethics, Equity and Social Justice is available online. To make a complaint visit complaints.curtin.edu.au For LGBTI issues, see Sexuality and Gender Diversity under S. eSTUDENT eStudent is a gateway to your student record and is accessed via OASIS (your student portal). eStudent records your personal details; any University Offers made to you; your enrolment details and study plans; examination results; and tuition fees. Students are expected to accept their offer and submit an electronic version of the Commonwealth Assistance Form or FEE-HELP 29 Form through eStudent. Progressively, all students will conduct their initial enrolment and subsequent re-enrolments through eStudent. EVENTS Every year the Guild delivers a huge list of exciting events, including the Campus Bands Competition, Guild Ball and Oktoberfest. Make sure that you stay tuned to Grok Magazine, posters around the campus and the Guild website for information on other events running throughout the year. Many of these events are known to sell out quickly, with Guild members getting a priority sales period. So make sure you join the Guild and get in early! The latest news on Guild Events is available online. The Student Wellbeing Advisory Service and Counselling Service often run events aimed at engaging students and building resilience such as Mental Health Week and Stress Less Day. Keep an eye on mentor emails (see Mentor program under M), posters and OASIS news items to remain up to date! 30 EXAMINATIONS A draft timetable for centrally scheduled examinations is published on the Curtin website six weeks before the examination period. A final timetable is published four weeks before the examination period, with venues allocated according to students’ family names. You must attend your designated exam time and venue. The University provides for students with disabilities and other medical conditions to sit their examination in a more appropriate environment. If you have a medical condition or disability, please contact Counselling and Disability Services at least four weeks before the beginning of the examination period. Examinations may be scheduled on any day or evening during the two-week examination period, except Sundays. You should not make commitments to any other activities over this period. Examination timetables will be displayed on the Student Central notice board at the front of Building 101. Timetables will also be available via OASIS and via a quick link on the Curtin homepage. You are entitled to sit an alternative examination where you have more than two examinations scheduled on the same day, or two examinations running at the same time. You should complete an Examination Timetable Clash Form available from Student Central or apply online. You must show your student ID card at all examinations. You may only bring materials and aids that are specified on the examination paper into a venue. Deferred and supplementary assessment Deferred assessment (a DA interim result) is the formal approval by a board of examiners for you to complete an outstanding assessment. Examination timetable information cannot be given over the phone; however, any other queries about examinations may be directed to the examinations office. Assessment tasks may include an examination, an assignment or other work. Circumstances that may warrant approval of deferred and supplementary assessment include, but are not limited to: • injury, illness or medical condition • family issues (for e.g. family injury or illness, bereavement) • participating in elite sport or other activities that warrant favourable consideration • assisting with community service activities (for e.g. bushfire protection) • unavoidable and unexpected work commitments (for e.g. relocation). Download the form and submit it as soon as you are aware of any circumstances that may require a deferred assessment. For support with exam or assessment extension, see Student Assist or Student Wellbeing Advisory Service under S. Supplementary assessment Supplementary assessment is the formal approval by a board of examiners for you to undertake an additional assessment task for the opportunity to pass the unit. The additional assessment task could be an examination, assignment or other work. The board of examiners should only approve a supplementary assessment when they believe that your academic record and personal circumstances warrant a second chance to pass the unit. You cannot officially apply for supplementary assessment – it is a decision of the Board of Examiners. You are advised not to make any other arrangements during the supplementary/ deferred assessment period (noted in your unit outlines). If you commit to other arrangements that prevent you from completing a supplementary assessment, you will not be given another opportunity to complete the assessment and will forfeit the right to the supplementary assessment. However, in all cases your personal circumstances will be taken into account. Where you can demonstrate that the circumstances were beyond your control, sympathetic consideration may be given, allowing you to complete the assessment at another time. CURTIN A-Z GUIDE 2015 External students External students living within 60km of the Bentley Campus must sit their examinations at the Bentley Campus, unless exceptional circumstances (disability or medical conditions) apply. External students living more than 60km from the Bentley Campus are advised to sit their examinations at a recognised examination centre and in certain circumstances can nominate their own supervisor. Examinations office Location: Building 101 level 2 Tel: +61 8 9266 7016 Fax: +61 8 9266 4108 Email: [email protected] Web: examinations.curtin.edu.au EXTENSIONS (FOR EXAM OR ASSIGNMENT) See Examinations under E. EXTENSION STUDY Extension study allows you to complete individual units within a not-for-degree program. It does not normally lead to a recognised qualification and it does not guarantee you a future place on a university award course. You can take units internally and externally depending on availability. The University provides extension study as a community service primarily for Australian residents. If you’re enrolled in a not-for-degree program you should pay your tuition fees on the day you are enrolled. Failure to do so may lead to your enrolment bring cancelled. You are not required to meet normal university entry requirements to take extension units but you must receive approval from the school conducting the unit before having your extension study registration accepted. You do 31 not have the right to continue study beyond the period for which your initial extension study enrolment is approved. Note: You are not entitled to Australian student welfare payments (such as Youth Allowance, ABSTUDY or Austudy) while undertaking extension studies. EXTERNAL STUDENTS (ONLINE STUDENTS) See Online Students under O. Information for online students is available online. 32 Location: Elizabeth Jolley Building 210 Tel: +61 8 9266 7447 FAITH See Multi-faith Services under M. FEES See Tuition Fees under T. FINANCIAL ASSISTANCE A general list of organisations that may be able to provide financial advice or support is available online. Students who experience emergencies of a financial nature can get help and advice from several support services. See Student Assist under S, Counselling and Disability Services under C, Student Wellbeing Advisory Service under S, Scholarships, or Student Central to explore the various avenues of help that may be available online. Café Angazi This café is known for its vibrant colours, funky tunes and friendly staff. Chef Tracey prepares daily scrumptious café-style dishes. With an ever changing array of sweet treats, you are always sure to find something delicious to satisfy your taste buds! Location: Building 408 Business and Physiotherapy Tel: +61 8 9266 1177 Bookmark Café A range of healthy and hearty meals are available alongside the ever-popular focaccia breads, homemade soup and hot coffee to help you through the day. Look out for the homemade specials like Jenny’s Chicken Pie. Location: Robertson Library, Building 105, ground floor Tel: +61 8 9266 7161 Café@Concept Late for class and in a hurry? Need something fast? Hit up Café@Concept for a coffee or a delicious fruit smoothie. Location: Guild Precinct, Building 106F George’s Kebabs George’s has the best chips on campus and offers a variety of tasty kebabs and burgers. FOOD OUTLETS Location: Guild Precinct, Building 106 Tel: +61 8 9470 1568 The Vege Patch Although all Guild catering outlets offer healthy food alternatives, The Vege Patch located in the Elizabeth Jolley Building is the place to go if you want a great selection of fresh salads, pastas, sushi, vegetarian, gluten free and vegan meals. Main Cafeteria The Main Cafeteria offers a selection of international food to suit all tastes and diets including Halal. Choose from a selection of freshly prepared hot dishes and salads or customize your own sandwich with fresh bread baked from the in-house bakery. Wallet-friendly meal deals are also on offer every day of the week during semester. Stop in for a coffee on your way to class. CURTIN A-Z GUIDE 2015 Location: Building 104 near STA Travel Trading hours are available online. Park’d Food Markets @ Curtin A variety of delicious multicultural stalls spice up Wednesdays at Curtin. Park’d Food Trucks @ Curtin There are so many tasty options on campus it’s hard to choose! A weekly schedule is available online. Simply Delicious Simply Delicious offers deli-style sandwiches and hot foods as well as an assortment of fresh fruit, snacks and drinks. Location: Guild Precinct, Building 106 Tel: +61 8 9451 1170 Tavern Bar and Bistro The Tavern Bistro offers hearty, pub-style meals in a casual setting for those patrons who have time to sit down, relax and enjoy the social atmosphere. A range of delicious cakes, muffins and hot beverages are also available for morning or afternoon tea. Location: Guild Precinct, Building 106 Tel: +61 8 9266 7491 The Basement Café If you are in a rush and want something quick and tasty, this is where you need to head. The Basement Café has a range of dishes prepared using authentic Halal food preparation practices. All suppliers hold relevant Halal accreditation. Location: Engineering, Building 204 Tel: +61 8 9266 7558 33 FUNCTIONS AND SPECIAL EVENTS Common Ground • breakfast • conferences • boardroom meetings • cocktails • gala dinners • graduations • great menus and flexible prices • quality customer focused team. Tel: +61 8 9266 2800 Email: [email protected] Aroma Café Aroma Café is situated in the magnificent John Curtin Centre, located next to The John Curtin Gallery and The John Curtin Prime Ministerial Library. The café overlooks the manicured grounds of Curtin University and offers pleasant surroundings, coupled with fine food, wine and service to make your dining experience memorable. Aroma Café is also perfect for your next function whether it be a sundowner, awards night, wedding or just a barbeque on the terrace. They are able to organise every detail of your function Tel: +61 8 9266 9487 Email: [email protected] Fusion at Curtin Situated in the new chemistry precinct, fusion offers a wide range of teas along with rain forest alliance coffee, a large display of freshly prepared rolls, panini & salads, along with a great selection of cooked to order breakfast and lunch meals. Fusion is also available for functions and can fulfill any of your catering needs. Tel: +61 8 9266 9016 Email: [email protected] 34 choice of participating in overseas graduation ceremonies where available. Ceremonies are usually held in Singapore and Hong Kong in October each year, Mauritius in May/September and in Sarawak in April/May each year. GALLERY See John Curtin Gallery under J. GENDER For LGBTI matters, see Sexuality and Gender Diversity under S. GRADUATION Even though you may have completed your course, graduation is not always automatic, a formal application is encouraged. Please submit an Intention to Graduate Form to your school by the due date: 15 June for Semester One and 15 November for Semester Two. Once your application is assessed and approved, information on your graduation ceremony will be forwarded to you in July/December to both your preferred mailing address and your OASIS account. You can attend graduation ceremonies in Perth, which are usually held in February and October every year. You are also offered the Ceremonies are also held in April/May at the Sydney Campus and at the Kalgoorlie Campus for Western Australian School of Mines and Centre for Regional Education graduates. Alternatively, you can request for your award certificate to be posted to you. If you choose this option, you are not eligible to attend a graduation ceremony. Students with sanctions relating to unpaid fees or fines cannot attend a graduation ceremony or receive their award certificate until the sanction is cleared. For more information see Sanctions under S. Location: Graduations Office, Building 101, level 1 (adjacent to Alcoa Court) Tel: +61 8 9266 7115 Fax: +61 8 9266 3279 Email: [email protected] Web: graduations.curtin.edu.au GUILD See Student Guild under S. CURTIN A-Z GUIDE 2015 35 HEALTH SERVICES HAIR SALON Fringe Benefits is a fresh, cutting-edge, styledriven hair salon located on campus. The salon has been at the forefront of hairstyling for over 23 years and emphasises personalisation and individuality. Ashley Williams, owner and salon visionary, has 17 years of hairdressing experience and is a professional trainer for companies such as LAKME and Hair Care Australia (TIGI). Services include cut, colour, treatment, blow-drying and facial waxing. Location: Guild Precinct building 106 Tel: +61 8 9458 1625 or when on campus ext 3993 Web: fringebenefitshairsalon.com.au Medical advice and treatment is available for students at the Bentley Campus Health Services Centre, which incorporates a doctors’ surgery. Students can make appointments with a doctor or nurse. Health professionals are available to help treat injuries that may occur on campus. Male and female doctors are available and all visits are strictly confidential. The Health Services Centre bulk bills all students with Medicare cards. A mental health nurse is also available. INTERNATIONAL STUDENTS International students can have the cost of their consultation billed directly to their insurance company. All visits to see a doctor require an appointment, except emergencies. For any medical emergency dial 0000 on any internal Curtin phone, during all hours, or 000 on a mobile phone. A nurse is in attendance Monday to Friday. Location: Building 109 Tel: +61 8 9266 7345 Fax: +61 8 9266 2831 Web: life.curtin.edu.au/health_wellbeing/ health_services.htm HOUSING SERVICES See Accomodation under A. 36 personal accident insurance claim, require work experience cover or would like more information please see Student Assist under S. INTERNATIONAL STUDENTS ID CARDS See Student ID cards under S. INSURANCE Health insurance See Overseas Student Health Cover under O in this guide. Student Personal Accident Insurance Enrolled students who undertake approved course-accredited work/field experience or field trips within Australia will be covered by the University’s personal accident insurance; outside of Australia, students will covered under the University’s Corporate Travel Insurance. This means that if you are injured while on a field trip within Australia, you have insurance to cover you for non-Medicare costs, as well as some home tutor assistance and some contribution to loss of income if your injury means you are out of work for more than one week. You are also covered for course-related work experience and activities that do not form an essential (assessable) part of your course. Cover is provided through the Student Guild’s personal accident insurance policy for Guild members currently residing in Australia (or residents temporarily travelling overseas) who are injured while engaged in University course/sport/guildrelated activities. The policy covers you while you are on campus as well as any necessary direct travel to and from such activities. As the name suggests, the cover is for accident only, not sickness. In order to receive this cover, you must notify the Guild of your work experience before they begin. If you think you may have a Other insurances Other insurances such as motor insurance, travel insurance, home insurance, etc. are your responsibility and are to be arranged with an insurance company of your choice. We strongly advise ALL students to arrange these insurances – there is a lot of online information including comparison websites. REMEMBER: In WA you get compulsory third party car insurance with your car registration costs, but this only covers you for injury to another person, not damage to their car or other property. You MUST purchase comprehensive car insurance to protect you against costs associated with damaging your own and other people’s vehicles and properties. For example, if you hit a BMW with no comprehensive insurance – you would have to pay tens of thousands of dollars to cover the damages! INTEGRITY AND STANDARDS UNIT (ISU) Curtin is a culturally diverse community in which everyone is accepted and treated fairly, and respect for one another is a part of everyday life. Curtin is committed to its Code of Conduct (the Code) and all that it entails, particularly in relation to expectations of high standards of professional behaviour in all areas of work activity and relationships. The ISU is here to help Curtin staff and other stakeholders understand and correctly apply the Code. CURTIN A-Z GUIDE 2015 The ISU is responsible for the following five service streams: • complaints management • advice • inquiries and investigations • awareness, education and training • reporting and intelligence. Complaints will be managed with common sense, respect and fairness, efficiency, confidentiality and in a manner that affords procedural fairness to all parties. Phone: 1800 907 998 OR +61 8 9266 9140 Email: [email protected] Web: complaints.curtin.edu.au/index.cfm INTERNATIONAL STUDENT CONCILIATORS INTERNATIONAL STUDENTS The Department of Education Services offers a free independent conciliation/ mediation service through the international education conciliator. Through conciliation, mediation and dispute resolution processes the conciliator attempts to resolve disputes between international students and their institutions. The conciliator is able to discuss issues of concern at any stage of the internal complaints and appeals procedure, however, will not become involved in the case until the parties have attempted to resolve the dispute themselves and that attempt has failed. For more information, please visit des.wa.gov.au INTERNATIONAL SPONSORED STUDENTS UNIT (ISSU) INTERNATIONAL STUDENTS The University’s dedicated ISSU is located in Curtin International. The ISSU is the first point of contact for prospective and current international students who are sponsored by AusAID and other governments or agencies. The ISSU has dedicated staff members whose roles are to assist sponsors and act as intermediaries between students and the University. AusAID is the Australian Government’s major aid agency. As well as offering direct development assistance, AusAID provides scholarships for international students from specific countries. For more information visit ausaid.curtin. edu.au and australia.gov.au/topics/ education-and-training/scholarships Please visit scholarships.curtin.edu.au for scholarships offered by other Australian government agencies and Curtin. Location: Curtin International, Building 101 Tel: +61 8 9266 3348 Fax: +61 8 9266 2605 Email: [email protected] Web: ausaid.curtin.edu.au 37 38 INTERNATIONAL STUDENTS COMMITTEE (ISC) INTERNATIONAL STUDENTS The ISC is the peak representative body for international students at the University. Through the Student Guild, the ISC works to ensure that international students have the best possible experience studying at Curtin. If you want to make some friends, or feel lost, frustrated, or simply unhappy about anything at all, you can approach the ISC. As fellow international students, they are there to assist you in finding your feet at university and to make sure you have a good time. Location: Guild Precinct, Building 106F Tel: +61 8 9266 2910 Fax: +61 8 9266 2996 (Attn: ISC) Email: [email protected] Web: guild.curtin.edu.au/Clubs/Club. aspx?CID=66 iPORTFOLIO iPortfolio is a great way to connect with prospective employers and start preparing for career interviews. It’s an online space where you can create, share and publish evidence of your learning (using movies, audio, images, and documents) and life experiences to promote your unique skills and abilities. iPortfolio is also an excellent forum for gathering feedback from and collaborating with friends, mentors, employers and lecturers. When you’re ready to showcase your achievements, select the highlights and share them on the web or publish them to iTunesU. iPortfolio will help you reflect on: • How your Curtin experience is enhancing your unique skills and preparing you for your ideal career. • How the skills you are developing in casual employment, Guild Clubs and Community Organisations will add value to employers and to the community. Visit iportfolio.curtin.edu.au to set up your iPortfolio. CURTIN A-Z GUIDE 2015 39 JOBS LEADERSHIP CENTRE See Curtin Careers Centre under C. See also Tax File Number under T. Some skills you can’t learn in class. The Curtin Leadership Centre offers free skills-based development and real-world experience. JOHN CURTIN GALLERY We can all be leaders, so develop your leadership potential and get the most of your Curtin experience! The Curtin Leadership Centre offers students training in skills such as teamwork, public speaking and project management, as well as the chance to run real life community projects. Meet others and enhance your employability. Get information and register for on campus or online training. The John Curtin Gallery (JCG), located on the Bentley Campus, is the cultural hub of Curtin and features must-see contemporary art exhibitions by local, national and international artists as well as current Curtin students. You are invited to experience some of the most exciting, innovative visual art exhibitions in Perth. The JCG also presents free weekly floor talks with the artists, academics and art professionals who challenge our perspectives and offer a new appreciation for the works on show. Make the JCG part of your university life! Open Monday to Friday. Also open Saturday & Sunday (during exhibition periods). Free entry. Location: Building 200A (near Aroma Café) Tel: +61 8 9266 4155 Email: [email protected] Web: johncurtingallery.curtin.edu.au/index. cfm Facebook: facebook.com/johncurtingallery Location: Building 303, level 2 Tel: +61 8 9266 9276 Email: [email protected] Web: life.curtin.edu.au/community_ leadership/curtin_leadership_centre.htm LEAVE OF ABSENCE Leave of absence is the official term for taking some approved time out from your studies for one or more semesters. After enrolment has been completed, students are entitled to one or more periods of approved leave of absence from their course. A completed Application for Leave of Absence Form must be approved and lodged with your head of school prior to the period that you will be absent. Download an Application form and guideline or pick them up from your Student Service Office. Students who do not enrol for a period of three months and who do not have approved leave of absence will have their course status set to 40 AWOL (absent without leave). Students with this status are no longer guaranteed a place on their course. Before applying for a leave of absence, get some advice. Make an appointment with your course coordinator, or see Student Assist or Student Wellbeing Advisory Service under S or the Counselling and Disability Services under C. LEGAL ASSISTANCE AND ADVICE Student Assist in the Student Guild under S has free legal advice. They can also refer you to a INTERNATIONAL STUDENTS In certain circumstances international students may be allowed to take a leave of absence for one semester (six months maximum). You must seek advice from the visa officers in Student Central, Building 101 if you wish to apply for leave of absence, and complete the Application for Leave of Absence form available from students.curtin.edu.au/administration/ documents/int_leave_of_absence.pdf community legal service. Some organisations are able to offer basic advice, however further assistance must be sought from a solicitor for a fee. Although variable across law firms, this fee can exceed $180 per hour. LIBRARY TL Robertson Library Location: Building 105, levels 2–6. Tel: +61 8 9266 7166 Web: library.curtin.edu.au Tours, tours, tours! Come on a 45-minute tour of the Robertson Library during O-Week or Week 1. There will be an introduction to finding books, journal articles and reserve readings (many are online), as well as a look around the library. Opening hours During semester the Robertson Library is open 24 hours, seven days a week. Check our website for full, limited service and study hall hours. You will also find opening times for other Curtin libraries here. Your online library You can access all of the library’s online services and guides 24/7. Search the library catalogue and databases, read online journals and books, find library tutorials, referencing guides, past exam papers and ask us questions anytime, anywhere! LibGuides Look at the Study Skills – Getting Started in the Library guide for information on how to find books for loan, reserve readings, plus journal articles – all of which you will need for your study. See what services, facilities and study spaces you will find in the library. Are you an External or OUA student? You will find lots of really useful information in this guide too. Do the library skills tutorials to help you find the information you need. Attend a free workshop if you would like hands-on instruction in using various library resources. CURTIN A-Z GUIDE 2015 Check the subject and unit-specific guides for your faculty: • Curtin Business School • Health Sciences • Humanities • Science & Engineering. Consult the referencing guides for examples of the various styles used at Curtin (APA, Chicago, Vancouver, etc). Search for answers or ask a question using LibAnswers and find out how to get in touch with us. Web: libguides.library.curtin.edu.au/home Study spaces: iZone, Silent Zones, Quiet Zones, Group Study Rooms There are lots of different areas, each with their own facilities and conditions of use. Eating and drinking To maintain a good study environment, eating and drinking (apart from bottled water) is not allowed in the library. Computers, login and printing Use a library desktop or laptop computer, or bring your own and connect to the Curtin wireless network. To access any of the library’s online services use your student number and your OASIS password. To print or photocopy you’ll need to activate and add credit to your Curtin student ID Card, which is also your copying and printing card. Borrowing Library items can be borrowed using the selfservice loans machines on level 2 of Robertson Library, or at your branch library by visiting the enquiries desk. Just bring your Curtin student ID card. Check your borrower information on the library’s website to see when your items should be returned or renewed. All items are subject to early return if required by others. Library notices, including recall notices, are sent to you on the Official Communications Channel 41 (accessible via OASIS). Make sure you check this at least once a week. External postgraduate students living outside the Perth metropolitan area should check the borrowing link for information about the library postal service. Requesting a book that is on loan, or at another Curtin library If a book is already on loan, you can request it via the library catalogue. If a book is at another Curtin library and it is available for loan (on shelf), you can request that it be sent to your library for you to borrow. Free workshops Attend free workshops on finding journal articles and using EndNote referencing software. Check the library website for details and book online. Ask us… We can point you in the right direction to find what you need! LOST PROPERTY Student Central is the drop off and pick up point for lost property on Bentley campus. Location: Building 101, level 2 Tel: +61 8 9266 3399 42 MARKET DAY Every Wednesday during teaching weeks, the Guild precinct is transformed into a marketplace. Stallholders offer lots of funky products and services to both students and staff. If you are interested in setting up a stall, you will need to complete a booking request form. For more information and to book a stall, see Student guild under S. MATURE-AGE STUDENTS Anyone over the age of 20 who is not a high school leaver is considered a mature-age student. Mature-age students can face many issues when studying for the first time or returning to study after a long period. For example, you may have difficulty using new technology or managing study in addition to work, social and family commitments. For specific support for mature-age students please see: • Student guild mature age department • Student Assist under S • The Learning Centre under A for Academic Support • Student Wellbeing Advisory Service under S • Counselling and Disability Services under C. MENTAL HEALTH See Health Services under H or Counselling Services under C. MENTOR PROGRAM The mentor program sets up all new to Curtin undergraduate students with a senior student in the same course. (For postgraduate students, see Postgraduate Mentor Program under P). Your mentor is available to answer your questions about university life, big and small. They can help you with questions about your course, the university, and life as a student. If they don’t have the answer, they’ll help you find the person who does. They know exactly what you’re going through, because they were in your shoes just a year or two ago. They’ll also provide you with a network of new friends at university, as they’ll be mentoring a small group of other new students as well as you. So, how can you use your mentor? First, make sure you go to O-Week, where you’ll meet your mentor and other mentees face to face. Then, check your student email regularly, as your mentor will contact you at least once every two weeks via email. Respond to their emails, ask them any question you need to, and get together when they suggest it. Information about the mentor program is available online. CURTIN A-Z GUIDE 2015 If you haven’t heard from your mentor by week 2, get in touch with mentor program staff through this website, and we’ll make sure we find you one. Enjoy your first semester at university. Once you’ve settled in to life as a Curtin student, we hope you’ll be a mentor to new students. MOBILE PHONES See Telecommunications under T. MONEY MANAGEMENT After moving out of home or arriving in Perth for the first time, many students will be managing their finances without family assistance. It is important to budget realistically to ensure financial obligations are met. It is also important to save for unexpected expenses. The Student Guild (under S) can provide information on how to budget effectively, together with hints and advice on how to save money. There are various organisations that may be able to provide financial advice or support. Students who experience emergencies of a financial nature can approach the various areas of support: Student Wellbeing Advisory Service under S, Counselling and Disability Services under C, or Student Assist under S. Scholarships under S may also be able to assist with financial help. 43 MULTI-FAITH SERVICES AND PRAYER FACILITIES Multi-faith Services (MFS) are available for personal support and general consultation on matters of religious belief and spirituality. MFS is coordinated by the multi-faith officer who provides confidential and religiously unbiased faith-based support on campus. MFS also includes wide-ranging faith-based and religious support provided by visiting chaplains. Curtin also provides spiritual and prayer spaces in the following locations: • Prayer and Meditation Room, Building 109, Level 1 (all faiths) • Building 510 Musallah (Muslim). For large group bookings, please see Room Bookings System under R. Multi-faith services are free and all consultations are confidential. Please contact the Counselling and Disability Services reception to make appointments. Open Monday and Tuesday Location: Building 109, Room 109 Tel: +61 8 9266 7850 or 1800 651 878 (for country callers) Direct line: +61 8 9266 3714 Fax: +61 8 9266 3502 Email: [email protected] Web: multifaith.curtin.edu.au 44 NATIONAL UNION OF STUDENTS (NUS) OASIS National Union of Students (NUS) is the peak representative body for undergraduate students in Australia. OASIS (Online Access to Student Information Services) is a secure web portal to electronic services provided to Curtin students. NUS works to protect the rights of students across Australia, organises national campaigns on issues affecting students in a range of different areas, and makes sure that the student voice is heard by government, the media, and the public. Once you log into OASIS you will have access to a range of services including: • official University communications • student email • eStudent (your student record, including your personal details, enrolment details and results) • Blackboard • StartUp Channel • AskCurtin (Curtin’s FAQ database) • library catalogues • Curtin news and events • campus life and Guild. NUS is owned and run by students, and its activities and direction are determined by students through annual campus elections. CURTIN A-Z GUIDE 2015 Must I use OASIS? Yes! Curtin delivers official communications electronically via OASIS. It is your responsibility to read these communications and you should be accessing OASIS at least weekly (preferably two or three times a week). Curtin monitors if and when students read their official communications. students. Find online support from ELearn. Who has access to OASIS? Once you are offered a place in a course that is capable of leading to an award at Curtin, you will automatically have access to OASIS and its core services. Additional services will be made available to you through OASIS when you enrol. If you are terminated from your course, withdraw, defer or do not accept your offer before its lapse date, you will lose your OASIS access. After completing your course at Curtin, you will be able to access OASIS for 12 months after course completion. OPTOMETRIST If you take an approved leave of absence, you will continue to have access to OASIS over your period of leave What if i can’t access OASIS regularly? If you are unable to regularly access OASIS due to a medical condition, disability, or some other compelling reason, you can apply for an eExemption from using OASIS (please note: eExemption will not be granted for slow internet connections). To apply for an exemption, complete an Application for eExemption form online. ONLINE STUDENTS (EXTERNAL STUDENTS) Online students can access the majority of support and advice that on-campus students can. Most of the Curtin support services, for example Student Wellbeing Advisory Service under S, Careers Centre under C, The Learning Centre under A for Academic Support and Counselling and Disability Services under C are available via phone, Skype or email to online 45 If you get lost and don’t know where to go for help, contact Student Wellbeing Advisory Service under S and we can help work out what you need, and will either help you ourselves or refer you to the right people for support. The optometrist on campus offers eye-testing examinations and stocks a large range of glasses, contact lenses and sunglasses at affordable prices. Location: Guild Precinct building 106 Tel: +61 8 9451 4130 Fax: +61 8 9451 1393 Email: [email protected] ORIENTATION Orientation is the term used to describe the overall program to prepare students for their studies. All students are expected to attend and classes begin under that assumption. Orientation Week (O-Week) This is the official start of the academic year and students are expected to attend. For domestic students Centrelink recognises Orientation as the start of semester, so if you are receiving payments they will begin from O-Week. O-Week has two important components: • faculty orientation • central orientation. Note: • Events may clash – remember that your faculty and school orientation sessions take priority. • New students can create their personalized Orientation Timetable through EnrolNow (OASIS) or via the Orientation website. 46 Returning students can plan their schedules online. If you don’t have access to a computer or experience difficulty with this technology see Abacus Computer Labs under A, Student Assist or Student Wellbeing Advisory Service, both under S. Do I need to attend orientation? Of course you do… During O-Week we will provide you with the essential information you need to help you make the transition into uni life and begin your Curtin journey. During O-Week you will: • find your way around campus and locate the lecture theatres, classrooms, labs and workshops relevant to you • receive faculty and course information • get your Student ID card and pay fees • learn about parking and other transport options • learn about the variety of support services at Curtin and how they can help you, particularly in your first year at uni • discover the social, community and recreational activities on offer • meet other new students and the key teaching and support services staff for your course. Don’t miss the fun and entertainment as we welcome you to Curtin! Students who participate during orientation feel less overwhelmed and anxious about what needs to be done before classes begin, and the feedback from past years has been overwhelmingly positive. If you have any questions about O-Week you can contact the Student Wellbeing Advisory Service (under S). Orientation START Volunteers Each semester we look for a friendly team of Orientation volunteers to help us welcome new students to Curtin. Volunteering at Orientation is a great opportunity to gain some fun and valuable volunteering experience (it looks great on your resume!) while introducing our new students to campus life and the Curtin community. If you are a current Curtin student and would like to help out at Orientation, register for volunteering opportunities on the Careers Hub (see Careers under C) and keep your eye out for the Orientation volunteering job advertisement. OVERSEAS STUDENT HEALTH COVER (OSHC) INTERNATIONAL STUDENTS The Australian Government requires international students to be covered by overseas health cover (OSHC) and maintain this insurance for the length of their student visa. Before your student visa is granted, you will need to organise your OSHC before you enter Australia in order to be covered from the day you arrive. Students must purchase OSHC, approved by the Australian Department of Health and Ageing, from a registered health benefits organisation. What is OSHC? Overseas Student Health Cover (OSHC) is health insurance and helps cover costs for: • out of hospital services • in hospital services • prescription medicines • emergency ambulance transport. During your stay in Australia, you may need to visit a doctor. Medical services in Australia are not free and visits to doctors and hospitals incur a cost. If you attend the Health Service on Bentley campus, the cost of seeing the doctor is likely to be covered by OSHC, however not all doctors outside the Perth or Bentley campus offer CURTIN A-Z GUIDE 2015 this service. OSHC does not cover visits to the dentist, physiotherapist, optometrist, chiropractic and osteopathic services. It is recommended that students who may need these services speak to their health provider to obtain additional cover. Who are the approved providers? There are four providers: • OSHC Worldcare oshcworldcare.com.au • Medibank Private medibank.com.au • BUPA Overseas Student Health Cover overseasstudenthealth.com • Australian Health Management Group oshc.com.au Curtin’s preferred provider is OSHC Worldcare. OSHC renewal For further information regarding all OSHC Government approved providers, visit: international.curtin.edu.au/oshcworldcare.htm It is a university mandatory requirement that students are covered for the complete length of their studies. OSHC Worldcare membership cards must be ordered online at oshcworldcare.com. au once you have a permanent address in Perth. Your membership number is your Curtin student number followed by CU for Curtin University. Once you have updated your information, just select the “order a Membership Card” option. Your card and policy documents will be sent directly to your Perth address. OSHC enquiries on campus An OSHC Worldcare representative is available daily on campus at Student Central in Building 101 to assist you with all OSHC enquiries including renewals, cash claims and holiday credit. Check the notice board at student central for service times. Download your free OSHC app at https:// www.oshcallianzassistance.com.au/app/ Dental care Dental care is not covered by OSHC and students are strongly encouraged to take out additional cover through their provider. The Yellow Pages of the Perth Telephone Directory lists dental care providers and includes a locality guide. The Western Australian Government provides an after-hours emergency telephone service seven days a week between the hours of 6.30pm and 8am. This service is to be used for immediate and urgent dental attention only. For more information: Tel: 9325 3452 47 48 PHARMACY PARKING Say goodbye to outdated parking permits and hello to pay by phone (PBP) parking. How does it work? No parking meters, no tickets, no need for cash. The parking system is easy to use. Simply follow the steps: 1. Register your car/s online 2. Park – choose from • All day parking ($2.50 for students and $3.50 for staff) • Timed parking (80c per hour to a maximum of 4 hours) 3. Register the start of your parking session via your mobile phone 4. Go to class 5. Head back to your car 6. If using timed parking, register the end of your parking session via your mobile phone. More parking information is available online. Parking and Traffic Location: Building 115 near the Perth Hockey Stadium Tel: +61 8 9266 7116 Fax: +61 8 9266 3223 PERSONAL DETAILS See Changing your Personal Details and Change your Address under C. Friendly staff at the Bentley campus pharmacy will be happy to assist with all your pharmaceutical needs including: • prescriptions • Western Union money transfer (sending only) • Medibank Private • vitamins • photo processing • digital processing • gifts. Location: Guild Precinct, Building 106 Tel: +61 8 9266 3784 Fax: +61 8 9451 4440 PHYSIOTHERAPY At the School of Physiotherapy, treatment is provided by final year physiotherapy students under the supervision of experienced clinicians who are academic staff at the school. The clinics offer excellent quality of care through physiotherapy assessment, accurate diagnosis, and treatment where indicated, to people with musculoskeletal problems including: • back and neck pain • headaches • arthritis and joint pain • sports/musculoskeletal injuries • post-surgical rehabilitation • injury rehabilitation. Referrals are welcome, but not required. Location: Building 404, level 3 Tel: +61 8 9266 1210 for enquiries and bookings Web: healthsciences.curtin.edu.au/teaching/ physiotherapy_clinical_services.cfm CURTIN A-Z GUIDE 2015 49 PLAGIARISM Plagiarism means presenting the work or property of another person as your own, without appropriate acknowledgement or referencing. Plagiarism includes, but is not limited to: • copying of sentences, paragraphs or creative products which are the works of other persons • paraphrasing sentences, paragraphs or themes too closely • using another person’s work/s or research data without due acknowledgment • submitting work that has been produced by someone else • copying or submitting computer files, code or website content in whole or in part without indicating their origin • submitting previously assessed or published work for assessment or publication elsewhere, without permission or acknowledgement • in the case of group projects, falsely representing the individual contributions of the collaborating partners. The University regards any acts of cheating or dishonesty by way of plagiarism very seriously. There are strong penalties for breaches (including annulment of results or termination/ expulsion from the University). More information about plagerism is online. POLICE The WA Police service is committed to serving all people fairly, equitably and without prejudice. If required, the Counselling and Disability Services under C can assist students in accessing police services and refer them to other agencies and organisations where necessary. For more information contact: WA Police Tel: 131 444 For life-threatening emergencies call 000 Web: police.wa.gov.au In particular, we recommend you read the practical guide. POSTGRADUATE STUDENTS Undergraduate and postgraduate students can also obtain academic guidance and support from The Learning Centre, (see A for Academic Support). See CUPSA under C. The Guild’s Student Assist (under S) can provide advice and assistance to all students who are dealing with any plagiarism related issue/matter or other forms of academic misconduct. 50 POSTGRADUATE MENTOR PROGRAM The Postgraduate mentor program is run by the Curtin Student Guild. It aims to provide all new postgraduate students with access to a student mentor enrolled in the same course. Mentors provide guidance and advice on issues such as exam and assessment preparation, working with supervisors, workload management, learning strategies, and general campus information, including how to access support services. The program is open to students who are studying a PhD, Masters, Graduate Diploma and Graduate Certificate. It is available to students studying at the Graduate School of Business, the Kalgoorlie WASM campus and external students. It is also available to full and part-time students. If you are interested in participating, please contact: Andrew Cameron Location: Guild precinct, Building 106F Email: [email protected] Tel: +61 8 9266 2913 Web: guild.curtin.edu.au/Common/ ContentWM.aspx?CID=26 • online printing service ready for collection in 24 hours • digital photo printing and enlargements • thesis, lecture notes and assignment printing • printer, fax, multi-function centres and copier sales and repairs – no fix, no fee. Location: Guild Commercial Services, Building 106A Tel: +61 8 9266 1044 Fax: +61 8 9258 8844 Email: [email protected] Web: printerfuelwa.com Robertson Library Robertson Library also offers several cardoperated self-service photocopiers and printers on each level of the library. Colour copying and copying to overhead transparencies services are also available. Copying cards can be purchased on levels 2 and 3. Further credit can be added at any time and on any level of the library. Check with other Curtin libraries for details of the copying and printing services they offer. Location: Robertson Library, Building 105 Tel: +61 8 9266 7166 SMS: 0421 261 139 Web: library.curtin.edu.au Open 24 hours. See Robertson Library under L. PRINTING, PHOTOCOPYING AND DESIGN SERVICES There are several places on campus that offer printing, photocopying and/or design services. Printer Fuel Printer Fuel offers on-campus printing services and printer. Services include: • inkjet, laser & copier cartridges • original, generic OR refilled cartridges – buy three generics, get one free • laser printing – black and colour • discounted self-service printing in A4, A3 and large format up to A0 See our website for the locations and contact details of all Curtin libraries. Guild Copy and Design Centre The Guild Copy and Design Centre offers a wealth of services including artwork and design, colour/black and white printing or copying, heat press transfers, scanning, laminating and book binding. For personalised gifts, business cards, club party tickets, membership cards, invitations, flyers, brochures or a creative job application CV, contact the Centre’s graphic designer, John Hew. Location: Guild Precinct, Building 106 Tel: +61 8 9226 2925 Email: [email protected] CURTIN A-Z GUIDE 2015 51 PRIZE FOR READING THE A-Z This entry is to see if anyone is reading this guide carefully – the first person to email Student Wellbeing Advisory Service (under S) with a screen shot of this entry wins a small prize! Try your luck and drop us an email! PROFESSIONAL STANDARDS AND CONDUCT UNIT (PSCU) See Integrity and Standards Unit (ISU) under I. RADIO STATIONS Curtin radio station Web: curtinfm.com.au Station: 100.1FM FM popular frequency stations: Frequency Station 92.1 92.9 93.7 94.5 96.1 97.7 98.5 RTRFM 929 NOVA 93.7 mix94.5 96FM ABC Classic FM 98five Sonshine FM – Christian radio triple j Curtin FM 100.1 99.3 100.1 AM popular frequency stations: Frequency Station 585 720 ABC News - 24 hour news service 720 ABC Perth - news, current affairs, education 6RN – news, current affairs, education, late night music 6PR – news, current affairs, education, talkback 6IX – classic hits from the 1960s to 1980s. 810 882 1080 52 RECOGNITION OF PRIOR LEARNING (RPL) See Credit for Recognised Learning (CRL), under C. submitted to University Fees Centre, Student Central. RELIGION See Multi-Faith Services under M. RECONCILIATION ACTION PLAN Curtin is a multicultural university and has a long-standing commitment to Indigenous education and culture. In 1998, Curtin was proud to became the first university in Australia to formally commit to a “both ways learning journey” by signing a Statement of Reconciliation and Commitment and, in 2008, the first university to commit to a Reconciliation Action Plan. Everyone at Curtin can help close the gap in health, lifespan, education and employment opportunities between Indigenous and nonIndigenous Australians. Over the course of your studies you will be given opportunities to experience, maybe even contribute to, an understanding of Indigenous Australian culture and history. This could be as part of the units you study or in other activities you will be invited to take part in over the year. So, look out for opportunities through the Guild, Curtin Volunteers! and the Centre for Aboriginal Studies and get involved. RECREATION CENTRE Please see Sport and Recreation under S. REFUND OF TUITION FEES Refund policies for international, Commonwealth supported and domestic feepaying students vary. To apply for a tuition fee refund, an Application for Refund Form must be completed and REGISTRATION (CLASS) Registration is the term used at Curtin for registering into your classes (lectures, tutorials, labs, etc.) and creating your personal timetable. It’s different to Enrolment (under E), which is how you register into Curtin and your course itself. You need to register into each class (tutorial, lecture or lab) in each of your units. You can also talk with your Student Service Office or visit students.curtin.edu.au/contact_ offices.cfm To plan your registration, and to view your timetable after you’ve registered, you can look up your unit’s timetable online. RESEARCH AND DEVELOPMENT Curtin aims to achieve excellence in research and development, particularly in partnership with other organisations, institutions of learning and the community. The Office of Research and Development (ORD) provides support to postgraduate research students in the following areas: • graduate studies • responsibility for Higher Degree by Research programs • Higher Degree by Research contacts • forms, policies and guidelines • seminars and professional development opportunities • human research and animal ethics CURTIN A-Z GUIDE 2015 53 • scholarships • thesis examination. RURAL AND REGIONAL STUDENTS Location: Building 100 levels 1 and 2 Tel: +61 8 9266 7863 Fax: +61 8 9266 3793 Web: curtin.edu.au/research If you’re a rural or regional student, you may sometimes need additional support with adjusting to life away from home in a city environment, or support with the challenges of studying online. RETAIL For advice about any issues, contact Student Wellbeing Advisory Service under S in this guide. An adviser can support you with your transition to Curtin and life in Perth. Most of the Curtin support services (see for example Careers Centre under C), The Learning Centre under A for Academic Support and Counselling and Disability Services under C), are available via phone, Skype or email to online students. Curtin Concept If you are proud of where you are learning – then slap it on your chest! Curtin Concept is the place to shop for all your Curtin souvenirs and apparel. Whether you require a subtle piece of memorabilia for that job interview or you just want to shout it out to the world – we have the perfect thing for you. Need a cheap jumper to get you through a cold winter’s day? Then come and check out our extensive range of Bonds clothing. Curtin Concept is also the sole reseller of Brazilliano Praia thongs (flip flops) in Western Australia. Sick of all your mates conforming to the Havaiana fad? Stand out from the crowd and choose Brazil’s other big brand. Curtin Concept also has a poster and block mounting service available. Full Guild member discounts are available across our full range. Location: Guild Precinct, Building 106G Tel: +61 8 9266 2828 Email: [email protected] ROOM BOOKINGS Curtin staff and students book a room at can make bookings through the online room bookings system. Phone: +61 8 9266 1301 Fax: +61 8 9266 3375 Email: [email protected] 54 SAFETY See Security and Safety and SafeZone App in this section. SAFEZONE Safezone is a free app for all Curtin students and staff that connects you directly to University Security Services when you need help or first aid. Download the Safezone app from the iTunes App Store or Google Play. SANCTIONS Sanctions are imposed when payment is outstanding for (and not limited to): • tuition fees • late amenities and services fee • traffic infringements and parking fees • library fines • bookshop debts. If you do not pay your fees and debts to the University by the required due date, a sanction will be placed on your student record. This sanction prevents access to your results and you will be unable to receive your official testamur or graduate until the debt is paid. Students with sanctions are also not able to re-enrol or change course until the debt is cleared. Once the sanction has been paid it will be removed from your record within 24 hours. Students can check if they have sanctions recorded against them via the Sanctions Channel in OASIS. Enquiries about sanctions: • Fees centre – +61 8 9266 3500 • Library fines – +61 8 9266 7166 • Parking fines – +61 8 9266 7116 • Housing debts – Contact the main housing office of your on-campus residence • Bookshop debts – +61 8 9266 2315 SCHOLARSHIPS Scholarships are part of Curtin's commitment to rewarding academic excellence, supporting research and enabling students from all backgrounds to realise their potential. Undergraduate and Postgraduate Scholarships (studying by coursework) Location: Building 101, level 1 Tel: +61 8 9266 2992 Fax: +61 8 9266 3279 Email: [email protected] Web: scholarships.curtin.edu.au CURTIN A-Z GUIDE 2015 SCHOOL-AGE DEPENDANTS AND SPOUSE DEPENDANTS INTERNATIONAL STUDENTS In Western Australia, dependents of international students may be enrolled in either government (public) or nongovernment (private) schools registered by the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) providing the school has the capacity to accept them. Both public and private schools require the payment of full school fees. A visa for your dependant/s must be obtained through the Department of Immigration and Border Patrol (DIBP) or a representative. Government (public) school fees vary for dependants of undergraduate students, postgraduate students and for some scholarship students. It is important to understand these associated costs before your dependants arrive in Australia. Note: Dependants of postgraduate international students (only Masters or PhD) may be enrolled in selected government schools in Western Australia at local student rates, provided that the school has been registered and has the capacity to accept themschool has been registered and has the capacity to accept them. Download the Dependant Schooling Information detailed information such as contacts for visa purposes, school fees, process of school enrolments, list of government (public) and non-government (private) schools and other important information. 55 You cannot enrol your dependants in school until you have arrived in Western Australia and can provide evidence of permanent accommodation. If your child requires English as a second language (usually not relevant for children 6 years of age and under), learning difficulty or disability support, extra educational needs may cost $2,000 or more per child, per year (this will be an additional charge over and above the school fees). These associated costs are paid by the student, not Curtin University or the Department of Education and Training of Western Australia (DET). Costs will vary and may involve the dependant enrolling in a school specifically designed to provide the required support. It is recommended that your child begins to learn the English language prior to arrival in Perth. Contact the International Sponsored Student Unit: Location: Curtin International, Building 102 Tel: +61 8 9266 3348 Email: [email protected] Web: ausaid.curtin.edu.au/contact_ us.htm Spouse dependants All spouses of students on a student visa must apply for a working visa if they wish to work. Spouses of Masters and PhD students can obtain visas with unlimited work hours, while spouses of other international students will obtain a visa with a work limit of 40 hours per fortnight according to DIBP regulations. See the ISSU for questions. 56 SECURITY AND SAFETY Perth is like any other city in the world and it is important to use common sense regarding personal safety and security. A safe environment requires individual awareness of safety and security issues. Students should recognise and avoid any potentially risky situations and report suspicious behaviour to Curtin Security. Always carry your Curtin student ID card – this card may give you access to certain buildings as well as providing you with identification. Students who need to access a building after hours should contact the Security Office on +61 8 9266 4444. Securing your property Never leave personal belongings unattended, no matter where you are on campus, including libraries and labs. Regardless of how long you will be gone – even a couple of minutes – unwatched articles invite thieves. If someone attempts to steal your property, don’t physically resist. No amount of money or property is worth the risk of serious injury. Call Security immediately on 9266 4444, or police emergency (if it is an actual emergency) on 000. If you need police assistance, but it’s not an emergency, call 131 444. Securing your vehicle Theft of property from parked vehicles is a major concern to police and the University. Do not leave any valuables in your car and be sure to lock it when you leave. Security officers patrol the campus 24 hours a day. A courtesy bus is available on and around campus to help get you safely to your car or your on-campus accommodation after hours. For more information see Courtesy Bus under C or get transport information online. See also the SafeZone App under S. Download the free app for instant help or first aid if you need it. Opening hours: 24 hours, 7 days a week Location: Security Office, Building 115, opposite the Hockey Stadium Tel: +61 8 9266 4444 Fax: +61 8 9266 3223 Email: [email protected] Web: properties.curtin.edu.au/safetyatcurtin SEXUALITY AND GENDER DIVERSITY Curtin respects and values the diversity of its students and staff, and welcomes people of diverse sexuality and gender identity. Ally Program Curtin’s Ally Program supports gay, lesbian, bisexual, transgender and intersex (LGBTI) students and staff. An Ally is any person who is informed about, is sensitive toward and has an understanding of LGBTI people and their issues. Information about becoming an Ally and various resources and research are available online. Guild gender and sexuality department The department ensures that all LGBTI students at Curtin are represented and supported. The main goal of the department is continued advancement in social, economic and educational access for LGBTI students as well as maintaining gender equity on campus. For more information about this Department or to access the Department room, contact Curtin's Student Guild (under S). CURTIN A-Z GUIDE 2015 SMOKE-FREE CAMPUS (SMOKING) Curtin University’s Western Australian campuses are smoke-free. That means smoking is prohibited on every Curtin campus in the state, including all on campus housing in Western Australia. SPORT AND RECREATION Curtin Stadium Curtin Stadium (Building 111 on Bentley Campus) is Curtin’s new health, recreation and events complex, and offers a variety of fitness and sporting options for students, staff and the wider community. Curtin Stadium has a main gym, large group fitness area and indoor cycling studio. It also houses a multi-purpose sports hall with three courts and retractable seating for more than 2000 guests. You can choose from a range of competitively priced memberships that combine gym and group fitness for great health and fitness benefits, or personal training and boot camp with their great motivational and support features. Web: recreation.curtin.edu.au Tel: +61 8 9266 7870 Evening social sports Curtin Stadium’s social sports program is a great way to get your friends together for some fun. With nine sports and 17 categories to choose from, there is something to suit everyone. So get a team together and join Perth’s fastest growing social sports competition. Please email the Stadium at [email protected] or call +61 8 9266 7052 for more information. Sports clubs Curtin has 17 registered and affiliated sports clubs that cater for all levels of skill and experience, and provide competitive and recreational opportunities plus a great social program. 57 Email: [email protected] Tel: +61 8 9266 7870 Intervarsity sport Do you want to represent Curtin University in sport? We have a range of different opportunities for students to represent Curtin University at a competitive level, including state and national competitions. The Tertiary Sports WA Competition is a state-level competition where students from the five Western Australian universities compete in over 30 sports during the academic year. A different sport is held each Friday, so make sure you check the calendar for when your favourite sport is coming up! Australian University Games is a national competition for the 40 Australian universities to get together over a week in September to compete across 30 different sports. The event attracts over 7000 students each year. To be selected for these teams, you should participate in the Tertiary Sports WA competition, as these students will have preference for the team. Email: [email protected] Tel: +61 8 9266 7870. Elite athlete program Curtin is an elite athlete friendly university (EAFU) through an agreement with the Australian Sports Commission. We are committed to assisting elite athletes by providing flexible arrangements for assessment, exams and study plans to support the training and competition requirements of individuals. For more information please contact: Tarry Dickerson Tel: +61 8 9266 1963 Email: [email protected] Web: unisport.com.au/curtinstadium/ eliteathletes/Pages/Home.aspx STUDENT ASSIST Student Assist is the welfare, support and advocacy service of the Curtin Student Guild, available for all students with any personal, welfare or academic issues. A team of student 58 assist officers can provide a wealth of helpful information to all Curtin students along with a comprehensive referral service. The Guild is independent from the University. The service is completely confidential and will help with any difficulties you may face during your time at university. The student assist service is particularly useful in helping to inform you of your rights and responsibilities with regards to University policy. Student assist officers can help you better understand better decisions about your enrolment, academic progress and assessments; provide you with advice and guidance about the best people to see to resolve any academic issues and the best way to go about it. They are particularly well positioned to provide support on matters such as appealing an assessment grade, dealing with findings of academic misconduct and plagiarism and appealing a termination. Student Assist has produced a series of Helpful Handy Hints fact sheets which cover a wide variety of popular topics ranging from academic tips to health and lifestyle to finding work. These can be found in Guild reception, Building 106. Student Assist runs a number of special projects and events including: • An emergency relief (ER) program which can provide emergency assistance to students in financial crisis including food, clothing vouchers, payment of utility bills, etc. • Childcare assistance grant students experiencing an occasional and unexpected childcare need. These are limited in number. • Bookshop grants up to the value of $250 are available to students on low incomes at the beginning of each semester. Applications close early, so students need to keep an eye out for promotional material around campus and on the Guild website well before semester starts. • Reboot – a computer recycling and redistribution scheme for those on a low income and in need of a computer. The program also operates a loan laptop service providing laptops on short-term loan for students whose circumstances leave them without access to this resource. • Legal assist – access to free initial legal advice for currently enrolled students. • Taxhelp – free assistance to make a tax lodgement (July to November each year). CURTIN A-Z GUIDE 2015 • Free workshops that cater to student needs, including: • Workshops for international students designed for international students to share their tips on living away from home and exploring the Australian culture in an informal setting. • Resume and interview skill workshops. • Terminated status workshop to provide students with clarification of what it means to be placed on terminated status. • Awesome Women’s workshop: an empowerment workshop that encourages students to look at their personal strengths, problematic situations in their lives and how to develop their assertive skills. To meet with a student assist support officer, pop in to Building 106 or call Guild reception to book an appointment. Location: Guild Precinct, Building 106 Tel: +61 8 9266 2900 or 1800 063 865 (country callers) Web: guild.curtin.edu.au/Common/ ContentWM.aspx?CID=25 STUDENT CENTRAL Student Central is the go-to place for general administrative support, fees, charges and student information. For faculty specific or enrolment help, see your Student Service Office under S. For information on official documentation and other administrative fees and charges please visit the Current Students website. Location: Building 101 Tel: +61 8 9266 3399 Fax: +61 8 9266 4108 Ask us: ask.studentcentral.curtin.edu.au Web: students.curtin.edu.au Web: fees.curtin.edu.au/#linkid=hp_popular 59 STUDENT FEEDBACK Curtin frequently seeks feedback from students in order to improve the quality of what we do. From time to time, you will be invited to complete surveys such as the Curtin Annual Student Satisfaction (CASS) Survey, eVALUate, University Experience Survey and the Orientation Week Survey. There are occasionally additional surveys, focus groups, blogs and a range of other feedback channels. We strongly encourage you to voice your opinions through these channels. Your views matter to the University! We encourage you to discuss issues with staff or contact the Student Wellbeing Advisory Service under S for support and advice, or see ISU under I to register complaints. STUDENT GUILD The Curtin Student Guild plays a vital role in representing the interests of students by providing educational, commercial and social services to its members. The Guild represents all students on the University’s major boards and committees and represents international students specifically through its subsidiary council, the International Students Committee (ISC) (see I ) and postgraduate students through its CUPSA (see C). The Guild operates many essential services on campus, including the Tavern and Bistro, second-hand bookshop, Curtin Concept, Copy and Design Centre and The Spot. The food and beverage division of the Guild operates many cafeterias and cafes on campus and, in consultation with Curtin International, has established the availability of Halal food at Curtin. The Guild also provides avenues for students to network outside the classroom, with over 80 60 international, faith-based, academic, sporting and special interest clubs registered each year, plus a healthy events calendar offering a wide range of social activities for students from all backgrounds. Guild members enjoy discounts at all on-campus Guild outlets. The Guild offers an independent and confidential welfare, advocacy, support and referral service to assist all students with any personal, welfare or academic issue that they may have. For more information see Student Assist under S. Location: Guild Precinct, Building 106F Tel: +61 8 9266 2900 Fax: +61 8 9266 2996 Email: [email protected] Web: guild.curtin.edu.au STUDENT ID CARDS Curtin student ID cards contain a photograph and basic personal details of the cardholder. The card also contains a visible magnetic stripe and an internal chip and antenna. The magnetic stripe, chip and antenna all store information about the cardholder and their access to buildings on campus. Your student ID card identifies you as being a member of the Curtin community and enables you to access certain campus facilities and services that are restricted to University staff and students. You must have a card to: • enter the majority of buildings and labs on campus • attend University examinations • identify who you are • access library borrowing services • obtain a "Student 2015" sticker • obtain the Curtin Guild membership sticker • if you lose your ID card you will be charged a $21 replacement fee. You can apply for your card online or in person. STUDENT NUMBER (SEE ALSO STUDENT ID CARDS) Student numbers are allocated on your original Letter of Offer. This number is your identification number at Curtin. It is the means by which student records can be carried forward each year. Please ensure that your student number is entered on every enrolment, amendment, change of address form and correspondence submitted while studying at Curtin. STUDENT ONE Student One is the core administrative system for student information and progression. The University uses the system to record a variety of details for all Curtin students including admission and enrolment, examination results, demographics, financial liability and transactions, and graduation details. Only Curtin staff have access to Student One, and strict privacy policies and procedures apply. STUDENT SERVICE CENTRE We can help you out with: • academic transcripts applications for course entry • changing your details • cross-institutional enrolment • examinations • financial help • fees • graduations • ID cards • international student visa matters • official student documents • Overseas Student Health Cover • scholarships • special consideration • travel concessions • unit exemptions and credit (CRL) CURTIN A-Z GUIDE 2015 Location: Building 101, Level 2, Bentley campus Telephone: +61 8 9266 3399 Email: [email protected] Web: students.curtin.edu.au Admissions Telephone: +61 8 9266 7805 Email: [email protected] Web: futurestudents.curtin.edu.au Examinations Telephone: +61 8 9266 7016 Email: [email protected] Web: examinations.curtin.edu.au Fees Telephone: +61 8 9266 3500 Email: [email protected] Web: fees.curtin.edu.au Graduations Telephone: +61 8 9266 7115 Email: [email protected] Web: graduations.curtin.edu.au 61 Health Sciences Location: Building 407, Level 2 Telephone: +61 8 9266 3685 Email: [email protected] Web: healthsciences.curtin.edu.au Humanities Location: Building 209, Level 2 Telephone: +61 8 9266 3400 Email: [email protected] Web: humanities.curtin.edu.au Science and Engineering Location: Building 209, Level 2 Telephone: +61 8 9266 4600 Email: [email protected] Web: scieng.curtin.edu.au School Student Services We can help you out with: • academic consultation • individual course/subject advice • clinical/professional placements or fieldwork Scholarships Telephone: +61 8 9266 2992 Email: [email protected] Web: scholarships.curtin.edu.au STUDENT TRANSITION AND RETENTION TEAM (START) STUDENT SERVICE OFFICE START is part of CurtinLife and provides a range of services to all Curtin students and staff. A member of staff may refer you to START for advice or assistance, or you can contact START direct for help or for any queries you may have about transition to uni life and ongoing study. We can help you out with: • academic status • change of citizenship • changing your personal details • class registration • course deferral/leave of absence • course planning • enrolment matters • special consideration • student appeals • study plans and unit selection Curtin Business School Location: Building 407, Level 2 Telephone: +61 8 9266 7713 Email: [email protected] Web: business.curtin.edu.au START includes the following programs: • Student Wellbeing Advisory Service (see S) • Mentor program (see M) • Orientation (see O) • UniPass (see U) 62 STUDENT WELLBEING ADVISORY SERVICE You are not alone at Curtin. If you are experiencing any problems, have any queries about study or personal issues or you just don’t know where to go or who to ask, our Student Wellbeing Advisory Service can help. Our service is free and confidential for all Curtin students, and our contact is on the back of every student card. Struggling with a personal or study issue? Or is something else making life difficult? Maybe you are just confused about the campus or some university paperwork? You’re not alone. We offer helpful, caring, confidential assistance to many students for a whole range of reasons, including: • unsure where to start with trying to resolve an issue • difficulties with settling into university life • personal matters • worries about your studies (e.g. taking on difficult units, being placed on conditional status or questioning your course choice) • issues with your faculty or a school staff member. Contact our experienced student wellbeing advisors to discuss any issue, incident or activity that is frustrating, worrying, threatening or affecting you in any way – no matter how big or small. Phone: 1800 244 043 free call Email: [email protected] Location: Building 103 Bentley campus and Building 701 Kalgoorlie Campus – drop in and say Hi! Web: life.curtin.edu.au/student_wellbeing_ service.htm Important note: In the event of emergency, especially if any person is in danger, call the Police on 000 – if you are on Bentley or Kalgoorlie campus and need urgent Security support, call +61 8 9266 4444. STUDY SKILLS See Academic Support under A. SURVEYS See Student Feedback under S. SUPPLEMENTARY EXAMS (SUPPS) See Exams under E. SUPPLEMENTARY STATEMENT OF STUDENT ACHIEVEMENT See Curtin Extra Certificate under Academic Transcript under A. CURTIN A-Z GUIDE 2015 TELECOMMUNICATIONS TAX FILE NUMBER (TFN) The Australian Federal Government requires anyone working in Australia or with an Australian bank account to have a Tax File Number (TFN). Banks must be provided with a TFN to ensure that the correct tax is charged on any interest earned on an account. TFN application forms are available from Student Central or you can apply online. Forms must be lodged at the Australian Taxation Office (ATO) and you must take your passport and Student ID Card with you. To apply online visit the ATO website Information about lodging your electronic tax return is available online. INTERNATIONAL STUDENTS International students are generally treated the same as Australian residents for taxation purposes, however, they may be entitled to a rebate when returning home. For more information contact the ATO: Location: 45 Francis Street, Northbridge WA 6003 Tel: 13 28 69 Web: ato.gov.au Telstra currently operates the Australian national telephone system. However, due to deregulation, consumers have the choice of using other telecommunication providers for a number of services. It is possible to get very good rates on international calls from these competitors. INTERNATIONAL STUDENTS International students must pay a bond in order to arrange telephone connection. Currently, only Telstra will do this. Local calls have a set fee regardless of the duration of the call; however, calls outside the Perth Metropolitan area, interstate and overseas are timed. Details of call costs are in the front of the White Pages telephone directory. International calls International calls can be very costly, so it is wise to check the cheapest time to call before dialling. It is possible to have a bar put on any telephone to stop timed-call numbers being dialled. This is particularly useful if sharing a house where there are concerns about splitting call costs. Timed call charges are itemised on each phone bill. Phone cards are sold at the Guild front counter, Vickery House Office and at most newsagents. Cards are available in A$5, A$10, A$20 and A$50 denominations and can be used to make local or international calls. Most international students find this a very convenient way of tracking their expenses. Telecommunications brochures are available in the reading area of Curtin International, building 102 on Bentley Campus. 63 64 TIMETABLE Students can view their unit’s class choices (lectures, labs, tutorials, etc.) on OASIS to plan their timetable prior to registering into those classes. Once registered, you can print your own timetable – be sure to refer to it and checkout where your classes will be held prior to start of classes (see Orientation under O in this guide). For more information about class registration and timetabling, see Registration under R. TRAFFIC AND ROAD SAFETY INTERNATIONAL STUDENTS For safety reasons, international students must familiarise themselves with Western Australian road rules. • Vehicles travel on the left hand side of the road. • When crossing roads, look to the right, then left, then right again before proceeding. • Pedestrians are encouraged to cross at traffic lights or designated pedestrian crossings. • Pedestrians must walk straight across the road, not diagonally, and exercise caution when stepping out from behind buses and other objects at the roadside. • Exercise particular caution if you are from a country where traffic drives on the opposite side of the road. Driving a motor vehicle in Australia As a visitor you can drive in WA on an overseas driver’s licence for as long as it remains valid in the country of issue. If your overseas licence ceases to be valid, or expires, you must apply for a WA licence if you wish to continue driving. When driving in WA you must carry your overseas driver’s licence and produce it for inspection at the request of any member of the police force. If your overseas licence INTERNATIONAL STUDENTS For safety reasons, international students must familiarise themselves with Western Australian road rules. • Vehicles travel on the left hand side of the road. • When crossing roads, look to the right, then left, then right again before proceeding. • Pedestrians are encouraged to cross at traffic lights or designated pedestrian crossings. • Pedestrians must walk straight across the road, not diagonally, and exercise caution when stepping out from behind buses and other objects at the roadside. • Exercise particular caution if you are from a country where traffic drives on the opposite side of the road. Driving a motor vehicle in Australia As a visitor you can drive in WA on an overseas driver’s licence for as long as it remains valid in the country of issue. If your overseas licence ceases to be valid, or expires, you must apply for a WA licence if you wish to continue driving. When driving in WA you must carry your overseas driver’s licence and produce it for inspection at the request of any member of the police force. If your overseas licence is not written in English, it is advisable to carry your international driving permit or an approved English translation of your licence with you when you drive. You cannot drive on your overseas licence if you are disqualified from driving, your driving privileges are withdrawn or three months has lapsed since the grant of a permanent resident visa. Ensure that you adhere to the speed limits at all times. In built-up areas the speed limit is 50 km/h. Drivers should always be mindful of the safety of other road users and children near schools and recreation areas. CURTIN A-Z GUIDE 2015 Adequate comprehensive car insurance International students are advised to purchase comprehensive car insurance instead of just the compulsory Third Party insurance, because comprehensive insurance will also cover the cost of repairs to their own vehicles and other people’s vehicles in the event of an accident. Car repair costs can be a significant amount. Seat belts and mobile phones In Australia, it is compulsory for passengers and drivers to wear a seatbelt. It is the driver’s responsibility to ensure all passengers have fastened their seat belts. Using mobile phones while driving is an offence, with a substantial fine ($400 as at Oct 2014). Distance travel Although international students may be competent drivers, they are not necessarily experienced with long distance travel in Australia. Students may also be inexperienced traveling at country speed limits. Country roads are often narrow and are used by large trucks and long road trains travelling at high speeds. Overtaking must be executed with great caution. The great distances and long straight roads in regional areas often cause drivers to become easily fatigued, often resulting in impaired judgment and slower reflexes. There is also a risk of having an accident when driving in rural areas at night due to various wildlife that may be crossing the road. Drivers should stop and rest at least once every two hours to have a brief walk or refreshment such as a coffee when driving long distances. Alcohol and drugs Drink and drug driving is not tolerated. It is prohibited to drive any vehicle (including a bicycle) when under the influence of alcohol or drugs. Police will frequently administer a breath analysis to determine whether alcohol has been consumed and may request the driver to undertake a 65 saliva test to determine the presence of any prescribed illicit drug. The legal blood alcohol concentration (BAC) limit for full licence holders in Western Australia is 0.05%, the equivalent of approximately one standard drink. Drivers who have not held a drivers licence for a period of two years (provisional drivers) must not exceed 0.0% BAC. Information on standard drinks and alcohol limits is available online. Bicycles Students purchasing a bicycle must also purchase an approved safety helmet. It is compulsory to wear an approved safety helmet when riding a bicycle or motorcycle in Western Australia. Police can issue a fine if you ride without an appropriate helmet. Safety approved helmets are available in sports stores or department stores at a reasonable cost. TRANSPORT Public Transport Student Concession (Transperth) All full-time Curtin students are entitled to Transperth concession fares when travelling with a valid Tertiary SmartRider. Curtin students can validate their tertiary concession entitlement by completing a Tertiary SmartRider. Registration is through OASIS. The only way to prove you are entitled to tertiary concession travel is to carry a Tertiary SmartRider encoded with your tertiary concession. Your Curtin student ID card is not accepted as proof. It is an offence to travel without a valid concession pass when travelling on a concession ticket and penalties apply. For more information, please contact the Co-Op bookshop: 66 For more information, call the Transperth Infoline on 13 62 13 . Taxi services Swan Taxis and Black & White Taxis are the most widely used taxis in Western Australia. All taxis are meter operated by time and distance, and operate 24 hours a day. Taxis are indicated as being vacant by an illuminated sign on the roof and can be pre-booked by phone or on the Internet. Taxis can also be hailed on the street or found at taxi ranks throughout the city and at the airport. It is recommended that you book your taxi in advance to avoid delays, particularly on weekends. A taxi service is available for disabled passengers 24 hours a day and can be booked by calling +61 8 9333 3377. Swan Taxis Tel: 131 330 Web: swantaxis.com.au Black & White Taxis Tel: 131 008 Web: blackandwhitecabs.com.au Location: Building 200B, Kent Street Bentley, WA 6102 Tel: +61 8 6144 5725 Email: [email protected] Public transport to and from Curtin University The main buses to and from Curtin University are routes 72 and 75, which run between Curtin and Perth. Routes 34 and 72 go to Cannington Station. Routes 100 and 101 run between Curtin and Canning Bridge Station. The Circle Route (98 & 99) runs regularly and passes through Oats Street Station and Curtin University. Other buses that go to Curtin are routes 35 and 342. Trains run at least every 15 minutes during the day on all lines. Timetables are available on the Transperth website or alternatively at Guild Reception (Building 106F). There are several taxi ranks at Bentley campus. Taxi ranks are marked with a yellow T icon on the Bentley Campus Map. Cycling There is a lot of support and encouragement for cycling to Curtin. TRAVEL There are two travel agents on Bentley campus: STA Travel Location: Building 104 Tel: +61 8 9266 7000 Email: [email protected] Web: statravel.com.au Kristend Travel (staff corporate travel) Location: Building 201 CURTIN A-Z GUIDE 2015 TUITION FEES Students are responsible for ensuring all tuition fees are paid by the due date. Enquiries about their tuition fees can be directed to the Fees Centre. If a student does not make payment by the deadline stated on their tax invoice, a late payment fee may be applied. Fee calculation Tuition fees for degrees by coursework are calculated and charged on a semester basis. For an estimate of tuition fees for a course or unit, use the Fee Calculator. Masters by Research and Doctoral students may enrol at any time during an academic year and submit their theses for examination by the due dates set by their respective schools/ departments. Tuition fees for a research degree are calculated on a pro-rata basis, so the fee liability for the entire degree is determined from the date of enrolment to the date of submission of the thesis. However, tuition fees will be charged at the start of every research term and payment must be made by the due date of each research term period. You can find due dates of fees and methods of payment online. Other student charges and levies Some courses require payment of incidental fees for items such as laboratory coats, field trips accommodation costs, material costs for project work, etc. These additional costs are detailed in the Curtin Courses Handbook with more detailed information available from your school or department. General information on incidental fees and charges is available online. How to pay fees and charges Curtin does not provide paper invoices. You can generate your eInvoice by going to the My Finances tab in eStudent and clicking email my eInvoice. A PDF will be sent to your student email address. Further information is available online. 67 Commonwealth supported students Students who are enrolled in a Commonwealth supported place are required to pay their tuition fees in full by the due date or, if eligible, submit a HECS-HElP form (eCAF) with a valid tax file number by the due date. Additional information on the requirements to be eligible for Commonwealth Support or HECS-HELP is available online. Please note that a new HECS-HELP form (eCAF) must be submitted for every course that a student pursues. Domestic fee-paying students The University offers undergraduate and postgraduate courses on a fee-paying basis for Australian Citizens/Permanent Residents. Students will be invoiced on a semester basis according to their enrolment. Payment due dates Students who are eligible may submit a FEE/ HELP form with a valid tax file number by the due date to obtain a FEE-HELP loan to pay for their studies. Additional information on the eligibility requirements for FEE-HELP is available online. Please note that a new FEE-HELP form must be submitted for every course that a student pursues. 68 INTERNATIONAL STUDENTS International students should inform their parents and/or sponsors that living expenses should not be included with tuition fee payments as the University does not disburse student living expenses. International students should also be aware that their semester course fee shown on their letter of offer is an indicative figure that may vary from the actual tuition fee according to the units that are eventually undertaken. The indicative fee should only be used as a guide as the definitive tuition fee cannot be calculated until enrolment is completed. Students who are eligible may submit a FEE-HELP form with a valid tax file number by the due date to obtain a FEE-HELP loan to pay for their studies. Additional information on the requirements to be eligible for FEE-HELP is available online. Please note that a new FEE-HELP form must be submitted for every course that a student pursues. If payment is not received by the deadline on a tax invoice, a late payment fee may be applied. UNIENGLISH UniEnglish is an online tool that will help you to analyse your strengths and weaknesses in using the English language so you can decide whether you would benefit from English support programs. It is primarily aimed at students who come from backgrounds where English is not the main language of communication, but all students can have access to the tool on request. UniEnglish includes four sections: • English/reading • listening • speaking • writing. It is voluntary, free of charge and provides instant results online. It is accessible from any computer with internet access. For more information, please contact Donna Butorac, English Language Proficiency Officer: Tel: +61 8 9266 7839 Email: [email protected] Web: unienglish.curtin.edu.au You can also contact the English language development coordinator in your faculty for additional support with English language development – just ask at your Student Service Office under S for the name of your faculty English language support person. There are a number of other ways you can improve your English – like joining CHATS Curtin Volunteers! Conversation group ever Wednesday lunchtime during semester (see Curtin Volunteers! under C) or joining sports and Guild social clubs. Ask your faculty English language development coordinator for ideas CURTIN A-Z GUIDE 2015 INTERNATIONAL STUDENTS UniEnglish is available to all students. Australia is a very diverse country, with many new immigrants arriving each year. Some Australian domestic students may also have English as an additional language and need English support in the same way that international students do. UNIPASS - PEER ASSISTED STUDY SUCCESS UniPASS is a peer-facilitated, cooperative academic assistance program which targets units that students often find challenging. UniPASS will help you to succeed by providing you with scheduled study time where you can work collaboratively in small groups with the help of a peer who has excelled in the subject and has been trained to facilitate peer learning. Peer learning is a powerful learning technique and research has shown that students who study together achieve better results. Students who attend five sessions or more per semester usually achieve higher average marks than students who do not participate. UniPASS regular participants average 11 per cent higher grades and study more efficiently than non-participants. One hour of UniPASS can equal three hours of studying alone. UniPASS does not replace lectures and tutorials; research indicates that to be successful students should participate in all learning experiences, tutorials and UniPASS. UniPASS starts in week two of the semester, runs for 12 weeks and is open to all students enrolled in a unit. Your tutor will provide information about UniPASS sessions in week one of the semester. There is no need to register – just go along. UniPASS information is available online. If you have any problems joining UniPASS, please email us at [email protected]. For more information see Academic Support under A. 69 70 VISA RENEWAL VICE-CHANCELLOR’S LIST Each semester, high academic achievers are recognised by means of membership of the Vice Chancellor’s List (VC list). To gain membership, a student must be in the top one per cent of students within their teaching area. Membership entitles students to attend functions and receive special considerations in the use of the library, as well as many other privileges. Membership to the VC's list is granted at the completion of each semester to the top one per cent of undergraduates and comprises students: • of all disciplines • from all years of study • from all modes of study • from all campuses • from all nations • of all ages • of any gender. See Graduations office under G. VISA – INTERNATIONAL STUDENT VISAS INTERNATIONAL STUDENTS Students whose visas are due to expire and have not yet completed their current course will need to apply for a new student visa. A Confirmation of Enrolment (eCoE) document is required for a student visa application. eCoEs are issued by the international student visa officer at Student Central. Appropriate visa advice will be provided at the time of making your appointment. You should start your student visa application process at least four weeks before your current student visa expires. It is your responsibility to have a valid visa. More information concerning the renewal of your student visa is online. VOLUNTEERING Give volunteering a go – there are many benefits for you! You can gain new skills, meet new people, work as part of a team, feel good about helping others and have the opportunity to be innovative. In addition, you may gain valuable experience and skills that will make you more attractive to potential employers when you graduate. Volunteer for Curtin community projects Consider volunteering your time to work on Curtin’s community projects. It’s a great way for students and staff to have fun and make a real contribution to the wider community. Volunteer opportunities include fundraising for charity, working on environmental projects, getting involved in stress management activities and participating in unique social events. The Student Advisor, International Student Visas is available to assist with queries related to your student visa, taking leave of absence and advice on withdrawals. Organisations you will be helping include Princess Margaret Hospital for Children, Cancer Council, Leukaemia Foundation, Wheelchairs for Kids, Parkerville Children and Youth Care and Movember. Location: Building 101, level 2 Tel: +61 8 9266 3399 Email: [email protected] Contact: Maureen Meredith Student and Community Development Officer CURTIN A-Z GUIDE 2015 71 Location: Building 303 Tel: + 61 8 9266 2118 Email: [email protected] Web: life.curtin.edu.au/leadership-andcommunity.htm See also Curtin Volunteers! under C and Orientation START Volunteers under O. John Curtin Weekend See Curtin Volunteering! under C. WELLBEING See Student Wellbeing Advisory Services under S. WITHDRAWAL UNDER SPECIAL CIRCUMSTANCES See Enrolment under E. For support see Student Assist or Student Wellbeing Advisory Services under S. WOMEN’S DEPARTMENT The Women's Department provides representation for the concerns of female students both on and off campus. The Women's Room, located in the Access and Equity Department off the Guild courtyard, is a safe space for female students to relax, plan activities, hold small meetings and get information on women's issues. The room is also a space for mothers to study while caring for their children. A computer is available for use by female students, and a change table, books, toys and a TV is provided for use by mothers and their children. Location: Guild Equity Space (Building 106F) Email: [email protected] Tel: +61 8 9266 3386 Web: guild.curtin.edu.au/Clubs/Club. aspx?CID=69 You can also contact the NUS (National Union of Students) Women's Department. 72 WELCOME..........................................................1 Your A–Z guide to Curtin ...................................1 How to use this guide.........................................1 Academic Calendar and important dates ...........1 Contents ............................................................1 STUDENT CHARTER ......................................... 2 Where to get help .............................................. 3 IMPORTANT NUMBERS .................................... 4 ORIENTATION CHECKLIST................................ 6 A Abacus Labs...................................................... 8 Academic Misconduct ....................................... 8 Academic status................................................ 8 Academic Support ............................................ 8 Academic Transcript ......................................... 9 Accommodation................................................ 9 Alumni ............................................................ 10 ALLY (Curtin ALLY Program) .......................... 10 Appeals and Complaints ................................. 10 Art................................................................... 10 AusAid students ............................................. 10 B Bicycles ............................................................ 11 Blackboard – Curtin’s learning management system.............................................................. 11 Booking a Room............................................... 11 Bookshops ....................................................... 11 Building numbers ............................................12 Buses ...............................................................12 C Calendar and handbook ..................................12 Campus information ........................................12 CBS Communications Skills Centre ..................12 Curtin Careers Centre .......................................12 Cashiers ........................................................... 13 Census Dates....................................................14 Centrelink ........................................................14 Changing Personal Details ...............................14 Changing Your Name .......................................14 Childcare – Curtin Early childhood centre ....... 15 Clubs and societies .......................................... 15 Complaints ......................................................16 Computer access, laptops, servicing and advice .............................................................16 Conciliator ....................................................... 17 Conflict resolution ........................................... 17 Consuls ............................................................ 17 Copyright .........................................................18 Council for International students of Western Australia (CISWA) ............................................18 Counselling and Disability services .................19 Course changing ..............................................19 Course completion .......................................... 20 Courtesy bus – Bentley ................................... 20 Credit for Recognised Learning (CRL) ............. 20 CUPSA (Curtin University Postgraduate Students Association) .....................................................21 Curtin Extra Certificate ....................................21 Curtin Stadium ................................................21 Curtin Volunteers! ............................................21 Curtin Access Bus Service (CABS) ....................22 Curtin College ..................................................22 Curtin International .........................................22 Cycling to Curtin University .............................22 D Deferral ............................................................23 Department of Immigration and Border Protection (DIBP) .............................................23 Dependent Children and Dependent Spouses .23 Disability services ............................................23 CURTIN A-Z GUIDE 2015 Distance and online learning .......................... 24 Diversity.......................................................... 24 Doctor ............................................................. 24 Drugs .............................................................. 24 E Employment for International Students ..........25 Elite Athletes....................................................25 Email access ....................................................25 Employment ....................................................25 English Language Support ...............................25 Enrolment ....................................................... 26 Entertainment................................................. 28 Equal Opportunity and Equity ........................ 28 eStudent ......................................................... 29 Events ............................................................. 29 Examinations.................................................. 30 Extensions (For exam or assignment) ..............31 Extension study ...............................................31 External Students (Online Students)................31 F Faith ................................................................32 Fees .................................................................32 Financial Assistance ........................................32 Food outlets .....................................................32 Functions and Special Events ..........................33 G Gallery ............................................................ 34 Gender ............................................................ 34 Graduation...................................................... 34 Guild ............................................................... 34 H Hair Salon ........................................................35 Health Services ................................................35 Housing Services .............................................35 73 I ID Cards .......................................................... 36 Insurance........................................................ 36 Integrity and Standards Unit (ISU).................. 36 International Student Conciliators ..................37 International Sponsored Students Unit (ISSU) 37 International Students Committee (ISC) ......... 38 iPortfolio ......................................................... 38 J Jobs ................................................................. 39 John Curtin Gallery ......................................... 39 L Leadership Centre ........................................... 39 Leave of Absence ............................................ 39 Legal Assistance and Advice ........................... 40 Library ............................................................ 40 Lost Property ...................................................41 M Market Day...................................................... 42 Mature-Age Students ...................................... 42 Mental Health ................................................. 42 Mentor Program .............................................. 42 Mobile Phones ................................................ 43 Money Management ....................................... 43 Multi-Faith services and Prayer Facilities ....... 43 N National Liaison Committee (NLC).................. 44 O OASIS .............................................................. 44 74 Online Students .............................................. 45 Optometrist ..................................................... 45 Orientation ..................................................... 45 Overseas Student Health Cover (OSHC) .......... 46 P Parking ........................................................... 48 Personal Details .............................................. 48 Pharmacy........................................................ 48 Physiotherapy ................................................. 48 Plagiarism....................................................... 49 Police .............................................................. 49 Postgraduate students .................................... 49 Postgraduate Mentor Program ........................ 50 Printing, Photocopying and Design services ... 50 Prize for Reading the A-Z .................................51 Professional Standards and Conduct Unit (PSCU) .............................................................51 R Radio Stations..................................................51 Recognition of Prior Learning (RPL) ................52 Reconciliation Action Plan ..............................52 Recreation Centre ............................................52 Refund of Tuition Fees .....................................52 Religion ...........................................................52 Registration (Class) ..........................................52 Research and Development .............................52 Retail ...............................................................53 Room Bookings ................................................53 Rural and Regional Students ...........................53 S Safety .............................................................. 54 SafeZone ......................................................... 54 Sanctions ........................................................ 54 Scholarships ................................................... 54 School-Age Dependents and Spouse Dependents......................................................55 Security and Safety ......................................... 56 Sexuality and Gender Diversity ....................... 56 Smoke-Free Campus (Smoking) .......................57 Sport and Recreation .......................................57 Student Assist ..................................................57 Student Central ............................................... 59 CURTIN A-Z GUIDE 2015 Student Feedback ........................................... 59 Student Guild.................................................. 59 Student I.D Cards ............................................ 60 Student Number (see also Student I.D Cards) . 60 Student One .................................................... 60 Student Service Centre .................................... 60 Student Service Office ......................................61 Student Transition and Retention Team (START) ............................................................61 Student Wellbeing Advisory Service ............... 62 Study Skills ..................................................... 62 Surveys ........................................................... 62 Supplementary Exams (Supps) ....................... 62 Supplementary Statement of Student Achievement ................................................... 62 T Tax File Number (TFN) .................................... 63 Telecommunications ...................................... 63 Timetable ........................................................ 64 Traffic and Road Safety ................................... 64 Transport ........................................................ 65 Travel .............................................................. 66 Tuition Fees .....................................................67 75 U UniEnglish ...................................................... 68 UniPASS – Peer Assisted Study Success .......... 69 V Vice-Chancellor’s List ..................................... 70 Visa – International Student Visas ................. 70 Volunteering ................................................... 70 W Wellbeing......................................................... 71 Withdrawal Under Special Circumstances (WUSC) ........................................................ 71 Women’s Department ...................................... 71 INDEX ..............................................................72 BENTLEY CAMPUS MAP ................................. 76 PERTH MAP .................................................... 78 116 100 Whitlam Walk i 140 104 C i 400 115 Jackson Avenue 11 106B 106D 106 101 102 103 106A 106C 106F 108 i 12 i 407 408 C 105 402 401 Atkinson Forum 403 Sculpture Garden 408 Brand Drive 106E Guild House i 10 106G M Edinburgh Oval 107 Perth Hockey 9 154 307 C 308 14 308 306 404 Clinic Patient Parking 305 405 310 13 ive L Ja d treet Roa 111 Perth Hockey 8 d Dr K S Kent on cks 7 Technology Park Bran J C Barblett Oval 6 a s R oa d Kent St Northern Entrance 5 Hayman Road 4 ad Ro I H 3 Du m G 2 an m ay H F 1 Rd an e c ym an a H ntr E E D C B A 300 15 16 17 76 Cu r Sir Charles Court Promenade Whit Dumas Road 113 M L K J I H G F E D C B A 1 2 3 128 Japan House 129 4 5 Mannin g Road Kurrajong Village George James House Rotary House 6 126 127 7 110 155 8 C 10 500 541 510 522 003 i i 11 C 501 220 212 202 d 12 CSIRO CSIRO 22 1 an Br iv Dr e Mediterranean C Garden 203 205 215 203 13 6 15 206 207 120 117 i 314 312 14 001 314 001B 9 Manning Rd Entrance i Chessell Drive Y X W et Upper level carpark tre V tS N Ke n 114 e enue le Av Ky Driv U 136 112 sing 002 004 216 Waterford Plaza Shopping Centre 118 i 208 Speakers Corner 209 Sir Charles Court Promenade Don Watts House C C 211 Rob Riley Walk 204 301 302 303 C 309 C 15 16 17 119 Vickery House Canning College C i 311 i n T 135 Erica Underwood House i 213 Outdoor Cinema Henderson Court io S South Oval C 210 599 i 206 R n Tow Q P i tlam Walk O Kent Street Entrance 201 109 at 200B Alcoa Court in St 200A The Forum s Bu N Edinburgh Oval South rt Jack Finney Lake CURTIN A-Z GUIDE 2015 77 001A Y X W V U T S R Q P O N 78 EAST PERTH BUS AND TRAIN STATION Perth City Farmer Freewa y Graham ESPLANADE BUSPORT AND TRAIN STATION Fremantle 30 minutes Airport 15 minutes g on rr O SWAN RIVER Ro ad y gH igh wa Ca nn in Kwinana Freewa Kent Street ad Ro SHOPPING AREA y wa POLICE STATION Hayman CANNING BRIDGE BUS AND TRAIN STATION VICTORIA PARK SHOPPING AREA h Hig y y an Alb VICTORIA PARK TRAIN STATION Curtin Bentley Campus CURTIN BUS STATION Manning Road CANNING RIVER Fremantle 20 minutes SHOPPING CENTRE h ac Le Hi y wa gh N 0 1km 2km CURTIN A-Z GUIDE 2015 79 Produced by: START (Student Transition and Retention Team) Curtin University GPO Box U1987 WA 6845 Location: Curtin University Bentley Campus Building 103, Hayman Hall Kent Street Bentley WA 6102 Tel: +61 8 9266 1663 Fax: +61 8 9266 3052 Email: [email protected] Web: life.curtin.edu.au Disclaimer Information in this publication is correct at the time of printing and valid for 2015, but may be subject to change. This material does not purport to constitute legal or professional advice. Curtin accepts no responsibility for and makes no representations, whether express or implied, as to the accuracy or reliability in any respect of any material in this publication. Except to the extent mandated otherwise by legislation, Curtin does not accept responsibility for the consequences of any reliance which may be placed on this material by any person. Curtin will not be liable to you or to any other person for any loss or damage (including direct, consequential or economic loss or damage) however caused and whether by negligence or otherwise which may result directly or indirectly from the use of this publication. © Curtin University 2015 Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J (WA), 02637B (NSW) Copyright information Except as permitted by the Copyright Act 1968 this material may not be reproduced, stored or transmitted without the permission of the copyright owner. All enquires must be directed to Curtin University. This publication is available in alternative formats on request. This publication is available in alternative formats on request. ADV064536
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