New Management Structure – Shropshire Council Operations Director Clive Wright Director of Commissioning Director of Public Health George Candler Prof Rod Thomson Director of Children’s Services Karen Bradshaw Area Commissioners North, Central, South Local Commissioning Director of Adult Services Stephen Chandler Director of Resources Nicki Beardmore OFSTED Unannounced Inspection of Shropshire’s arrangements for the protection of children 19-28 November 2012 Feedback 2 CPP and the Initial Category of Abuse 3 Shropshire’s rate of CPP per 10k under 18 seems to be on the expected ‘relationship line’ between all LAs CPP rates and their IDACI . The IDACI (Income Deprivation Affecting Children Index), provided by the Department for Communities and Local Government, is a specific subset of the income Deprivation Domain relating to child poverty factors. It measures the proportion of children under the age of 16 in an area living in low income households. 4 Referrals Map 5 Level of CAFs 6 Referrals Outcomes by Source 7 Referrals Outcomes by Source 8 Ofsted Inspection Judgement • Overall judgement: Adequate • Better than Adequate in some Areas • Broad direction of travel supported 9 OFSTED Inspection Four Areas for inspection to consider: • Overall Judgement • Quality of Practice • Leadership and Management • Effectiveness of Help 10 Quality of Practice • Timely and effective dealing with Initial and Core Assessments • Out of Hours changes positive • Regular Supervision for Social Workers and good morale • Good participation in Initial Conferences and Core Groups by most agencies • Positive relationships with Young People including Disabled • Stability of workforce so continuity of social workers with young people 11 Quality of Practice • • • • • • • • Issues in relation to initial screening of referrals Not entirely consistent Agency checks Over reliance on parental views Lack of understanding of thresholds Recording quality inconsistent CP plans not always SMART Needs of siblings Quality of decision making at initial referral stage 12 Leadership and Management • • • • • • • Strong Political and Senior Leadership Direction of travel appropriate Good working across partners Effectiveness of Independent Chair Safeguarding Board improving Performance and QA work positive Good response to previous inspections 13 Leadership and Management • Sharpen and strengthen front line decision making • Representation on the Safeguarding Board • Some inconsistency in application of thresholds • Management information from all partners • Improving Audit system particularly re closed cases • Strategy meetings involving all agencies 14 Effectiveness of Help • Good range of services • Good potential for Early Help arrangements and panels • CAFs used effectively • Interventions appropriate to need • Freedom programme positive and responsive • Information on young people missing is shared swiftly and effectively 15 Effectiveness of Help • Some cases de-escalated prematurely • Some inappropriate referrals to Child Sexual exploitation panel • Too much focus on criminal rather than welfare issues for missing children • Threshold Issues • Ethnicity is recorded but there is some lack of responsiveness to need of BME • No Adult Perpetrator programme 16 Overall Recommendations • Thresholds – understanding and operation • Recording and rationale of decision making • Multi Agency audit of contacts, referrals and closed cases • Quality of CP plans smarter • Supervision- tighter and more reflective • Separate assessments of all members of the family-siblings • Strategy Meetings all parties 17 Timescale and Process • Most Actions in place by the end of March • Monitored through Safeguarding Board • Links with Peer Review initiatives • SCT to look at service gaps and commissioning • Worcester Peer challenge in April 18 Immediate Actions • Bring together overall management of early help, contact and assessment • Revise the process for decision making and ensure full checks and information is available • Increase capacity to oversee case audit and quality assurance arrangements • Undertake an initial screening of all referrals preparatory to the multi-agency audit Conclusions of multi agency audit • No Cases needed urgent action • Some referrals not appropriate • Over reliance on parental views ( by telephone) • Rationale for decision making sometimes unclear • Some agency checks not made 20 Priorities • Getting the initial contact and screening right • Embedding early help work • More comprehensive and assured Quality Assurance • Establishment of the MASH • Ensuring more joined up working – HV’s/school nurses 21 • Re-commissioning of CAMHS SSCB issues • Attendance at case conferences • Parenting and Hidden Harm • Missing Children and Sexual Exploitation • Better Communication • Commitment from all agencies Challenges • Holding together at a time of major change • Doing more with limited resources • Managing demand • Developing a culture of learning and reflection 23 Useful Webpages www.shropshire.gov.uk (click on Health and Social Care/Child and Adult Protection then select from drop down list) Shropshire Children’s Trust Children and Young People’s Strategy 2012-13: • http://www.shropshire.gov.uk/shropshirecouncil.nsf/viewAttachments/MJOS8ZRCXU/$file/shropshire%20_children_and_young_people_strategy_2012_final.pdf Shropshire Safeguarding Children Board Annual Report and Business Plan: • http://www.shropshire.gov.uk/childrenfamilies.nsf/viewAttachments/MJOS959J42/$file/sscb_annual_report_2012.pdf 24
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