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The Region’s Business Media. More than 3,400 Subscribers.
Issue No. 151
Published by: Ottawa Valley Business Group
January 20, 2015
History Versus The Homeowners
Braeside Quarry OMB hearing to start in March
By: Jennifer Layman
[email protected]
This March, the Ontario Municipal Board is finally going to
decide whether Miller Paving
can expand its Braeside Quarry
or not. In February 2014, OMB
official Helen Jackson set the
start of the hearing date as March
2, 2015 and anticipated it would
take four weeks. That time,
nearly a year later, is finally here.
The decision seems to be
equally divided in terms of
whether the expansion should
be granted or not. The Province
of Ontario has made it clear that
aggregate resources are to be
protected, and these opportunities usually exist in rural areas.
But, several other government
agencies have raised objections in terms of water quality
issues and the protection of a
dry wetland and natural environment features. And then there’s
the issue of nuisance, which has
already been decided in favour
of objecting abutting property
owners.
According to a report by
Aggregate extraction has occurred on
the site since the 1940s. This predates
the majority of teh dwellings and lots
surrounding the property.
- REPORT OF BRUCE HOWARTH, COUNTY OF
RENFREW PLANNER ON THE BRAESIDE QUARRY
County of Renfrew Planner,
Bruce Howarth, aggregate extraction has occurred on the site
since the 1940s. This predates
the majority of the dwellings and
lots surrounding the property,
which seemed to develop in two
distinct periods of time. Several
lots were created in 1978, and
the second period of time is
from 1984-1989 which is when
the majority of new lot creation
occurred.
Here’s how it has all played
out to this point.
A Brief History
In December 2007, Miller
Paving submitted applications
to expand the quarry and add an
Pembroke &Area
AIRPORT
T
46 Years in Aviation.
www.flycyta.ca
[email protected]
Phone: 613-687-5300
asphalt plant to permitted uses.
The existing licenced quarry is
29.7 hectares. The expansion
would add 103 hectares, bringing
the combined area under licence
to 132.7 hectares. The entire site
is designated Mineral Aggregate
Resource Area in the McNab/
Braeside Official Plan. The
existing quarry is zoned Extractive Industrial. Permitted uses
include a concrete manufacturing
plant, extractive industrial facility, gravel pit and quarry. The
area proposed to be expanded
is zoned Extractive Industrial
Reserve, which protects lands
for possible extractive use. The
Miller report states that “no un-
acceptable impacts from quarry
expansion and the addition of
plants are expected.”
In 2009, the Township of
McNab/Braeside granted Miller
Paving the operation of a temporary asphalt plant.
In 2010, a group of residents
launched a civil lawsuit against
Miller Paving, claiming to have
suffered adverse effects from the
temporary asphalt plant at the
Braeside Quarry. The neighbours
said they experienced “health
symptoms from the emissions.”
The action was slated for trial in
August/September 2011.
In November 2011, the judge
found Miller Paving guilty of
negligence and ordered costs of
just under $15,000. Miller Paving appealed that decision. The
appeal was slated to be heard in
2013.
Council passed Bylaw 201331 on June 18, 2013. The bylaw
granted Miller Paving the area
they requested for the expansion,
expanding to within 150 metres
of residents’ property lines.
Continued on Page 3
Please help us grow!
Business Operations Survey
The Pembroke & Area Airport has retained The Loomex Group to
prepare an Economic Impact Study as a first step in the growth of
the airport. As a local business or organization, we are asking
you to complete a 10-question survey to help us with this project.
Survey available with this link or
by visiting: www.flycyta.ca
January 20, 2015
Ottawa Valley Business (OVB) is a twicemonthly publication covering business
news and events throughout Renfrew,
Lanark and Pontiac counties and the
surrounding areas. OVB is published by
the Ottawa Valley Business group.
WHO READS US:
OVB is delivered via email to more than
3,400 businesses, government agencies
and organizations.
HOW TO SUBSCRIBE:
Subscriptions are free. Email us at
[email protected] to subscribe at
www.ovbusiness.com/subscribe.
ADVERTISING:
OVB’s target audience are employers
and employees. Advertising is available
from 1/8 page to full page, plus online.
See www.ovbusiness.com/advertising for
more information.
CONTENT & SUBMISSIONS:
News, article ideas, employee news,
business events, tenders and letters
to the editor are welcomed. Content
will be edited to fit the space available.
Submissions must have to impact the
business community to be considered.
CONTACT US:
Publisher..........................Jennifer Layman
Advertising............................Kallie Papkie
[email protected]
Phone.................................613-732-7774
Online....................www.ovbusiness.com
2113 Petawawa Boulevard,
Pembroke, Ontario K8A 7G8
SOCIAL MEDIA:
www.facebook.com/OVBusiness
@JennLayman (Twitter)
February 3, 2015
Regular Edition of OVB
Deadline: January 28
----February 17, 2015
Regular Edition of OVB
Deadline: February 11
----March 3, 2015
Regular Edition of OVB
Deadline: February 25
----March 17, 2015
Regular Edition of OVB
Deadline: March 11
Ottawa Valley Business
Events
January 22, 2015
Infrastructure Health & Safety
Association (IHSA) Construction
Health and Safety Rep – Part 1
Certification. Five Day Course
(Jan 29, Feb 5, Feb 12 & Feb 19,
2015). Ottawa. 8:30am. Register by calling 905-625-8998 or
[email protected]
January 23, 2015
Infrastructure Health & Safety
Association (IHSA) Occupational Health and Safety Act. Half
day seminar. Ottawa. 8:30am.
Register by calling 905-6258998 or [email protected]
January 28, 2015
Infrastructure Health & Safety
Association (IHSA) Working at
Heights – Fundamentals of Fall
Prevention. One day course.
Ottawa. 8:30am. Call 905-6258998 or [email protected]
January 29, 2015
Proposals for Renfrew County
United Way funding are due
by 4:00pm. Maximum of two
proposals per charity. Application forms available at: www.
renfrewcountyunitedway.ca or
by calling 613-735-0436.
January 29-30, 2015
Tyerman & Daughters Rural
Outreach Employment Services
and Homespin present Help For
Business Owners: Social Media
Clinic for business owners in
Barry’s Bay. Facebook, Pinterest,
Google+, Twitter, LinkedIN and
Instagram for businesses. $45.
Call 613-756-8079 to register.
January 30, 2015
Infrastructure Health & Safety
Association (IHSA) Traffic Control – Temporary Work Zones.
One day course. Ottawa. 8:30am.
Register by calling 905-6258998 or [email protected]
January 31, 2015
Upper Ottawa Valley Chamber
of Commerce Business Achievement Awards Gala. For tickets,
call the Chamber office at 613732-1492 or email manager@
uovchamber.com
February 3, 2015
Quickbooks Training. One full
day of personalized hands-on
training using Quickbooks
Meetings
Events
Guide
&
FROM SMALL
MEETINGS TO
LARGE SCALE
EVENTS
Looking to hold your event or meeting in the
Ottawa Valley? Download our free Meetings and
Events Guide for the region.
www.travelourbackyard.com
www.ovbusiness.com
Page 2
accounting software. Small
Business Advisory Centre, 91
Cornelia Street West in Smiths
Falls. 8:30am-5:00pm. Speaker
is Accountapotamus Inc. $197
plus HST includes lunch. Phone:
613-283-7002 x108 or [email protected]
February 3, 2015
Infrastructure Health & Safety
Association (IHSA) Construction
Health and Safety Rep – Part 1
Certification. Five Day Course
(Feb 10, Feb 17, Feb 24 & Mar
3, 2015). Ottawa. 8:30am. Register by calling 905-625-8998 or
[email protected]
February 5, 2015
Infrastructure Health & Safety
Association (IHSA) Occupational Health and Safety Act and
Industrial Regulations. One day
seminar. Ottawa. 8:30am. Register by calling 905-625-8998 or
[email protected]
February 6, 2015
Infrastructure Health & Safety
Association (IHSA) Asbestos
Work in Construction Hazard
Awareness. Half day seminar.
Ottawa. 8:30am. Call 905-6258998 or [email protected]
February 9, 2015
Infrastructure Health & Safety
Association (IHSA) Working at
Heights – Fundamentals of Fall
Prevention. One day course.
Ottawa. 8:30am. Call 905-6258998 or [email protected]
February 9-12, 2015
Ontario Grower Pesticide Safety
Course. Online course. Manuals
available at M&R Feeds Micksburg location. www.opep.ca
February 12, 2015
Infrastructure Health & Safety
Association (IHSA) Canada
Labour Code Part 2. One day
seminar. Ottawa. 8:30am. Register by calling 905-625-8998 or
[email protected]
February 13, 2015
Construction Health and Safety
Basic. Home Study Exam. Half
Day. Ottawa. 8:30am. Register
by calling 905-625-8998 or
[email protected]
February 13, 2015
Construction Health and Safety
Rep. Home Study Exam. Half
Day. Ottawa. 8:30am. Register
by calling 905-625-8998 or
[email protected]
----Send your business events to us
for free inclusion in this section.
[email protected]
January 20, 2015
Ottawa Valley Business Group
Page 3
Miller Paving Quarry Issue Continued
Hearing set to begin March 2, 2015 in McNab/Braeside
Continued from Page 1
Council did not grant Miller’s
request for a permanent asphalt
plant.
On July 8, 2013, FACT-MB
Inc. filed an appeal to the
Ontario Municipal Board of
By-Law 2013-31. It was also
appealed by John Kerr and
David Simek, property owners
affected on the Golf Club Road.
In their press release announcing the appeal, FACT-MB stated
that “The distance for a Class III
industry to a sensitive land use
such as a residential property is
to be 300 metres to the property
line of that sensitive use. But
this By-Law allows the distance
to be measured from the house
of the sensitive land use, not the
property line.”
On August 15, 2013, the judgment against Miller Paving for
nuisance, trespass and negligence, which Miller Paving had
appealed, was upheld.
As of November 2013, the
FACT-MB group is being represented by the Canadian Environmental Law Association (CELA)
who is taking their case on a
pro-bono basis.
On January 29, 2014, a prehearing conference was held
in the McNab/Braeside council chambers. Besides those
residents appealing By-Law
2013-31, Miller appealed the ByLaw so they could have standing
at the hearing and also appealed
council’s decision not to allow them to install a permanent
asphalt plant in the Braeside
Quarry. The hearing date was set
for March 2, 2015.
The OMB Hearing is open to
the public. It will be held at the
council chambers during the day,
and may move to a larger venue
in the evening to accommodate
additional people in the audience
if that proves to be the case.
Most Burdensome Regulations: CFIB
What businesses find causes the most “red tape” with government
In honour of Red Tape month,
the Canadian Federation of
Independent Business (CFIB)
has compiled a list of the most
burdensome regulations for
federal, provincial and municipal governments. These are the
results of their survey:
Most Burdensome Canadian
Federal Regulations
66% - GST, HST
63% - Payroll taxes (CPP, EI)
59% - Income taxes
39% - Record of employment
26% - Statistics Canada
22% - Registration and reporting
19% - Border and trade rules
11% - Environment
10% - Transport
9% - Selling to government
5% - Immigration/citizenship
4% - Agriculture
2% - Other
1% - Fisheries
Most Burdensome Canadian
Provincial Regulations
61% - Worker’s compensation
58% - PST, HST
41% - Employment standards
29% - Registration and reporting
24% - Financial
21% - Other tax compliance
15% - Environment
12% - Health permits/inspections
10% - Selling to government
6% - Consumer protection
5% - Food/restaurant inspections
5% - Other
4% - Liquor and tobacco
Most Burdensome Canadian
Municipal Regulations
52% - Property and business tax
41% - Building/reno permits
27% - Property assessment
22% - Business licensing
22% - Land use development
21% - Sign by-laws
18% - Garbage and recycling
13% - Selling to government
12% - Parking by-laws
8% - Sewage and air emissions
5% - Other
Winter’s Here!
Need a sled check-up? Need some additional
accessories? See us today for all your trail needs.
THANK YOU TO OUR INAUGURAL
100 WOMEN WHO RAISED $10,000
TO SUPPORT WOMEN IN THE AREA
one
hundred
women
For more information on
this campaign and other
funds we support, visit:
www.givingthatgrows.com
Donations are
welcomed towards
a fund or in general
support.
WE LOOK FORWARD TO
CONTINUING THIS CAMPAIGN
COMMUNITY
foundation
Pembroke|Petawawa|District
C & T ENTERPRIZE
MARINE | ATV | SNOWMOBILE
Phone: 613-687-9996 | www.marinepros.ca
January 20, 2015
Ottawa Valley Business
Page 4
Business News Around The Valley
On The
Move
Sadie Barnett
Sadie Barnett has left Integrated
Health Centre to move to Alberta
and join her partner. Sadie will be
continuing her education and her
career in health and fitness.
Katrina McEwen
Katrina McEwen is the new Fitness Manager and Rehabilitation
Specialist at Integrated Health
Centre. McEwen is a graduate
of Kinesiology at Laurentian
University and is returning to
Pembroke with her husband to
begin her position with Integrated
Health.
Dr. Keith MacLellan
Dr. Keith MacLellan has been
awarded the Order of Canada.
The Pontiac doctor is being
recognized for his contributions
in advancing rural medicine in
Canada, and is a founder of the
Society of Rural Physicians of
Canada.
Julie Huckabone
Julie Huckabone is the new
Vice-Principal at Bishop Smith
Catholic High School in Pembroke. Huckabone has been the
acting Vice Principal since last
Fall and as the successful applicant for the permanent position.
Jean Belec
Jean Belec, a Deputy Fire Chief
with the Town of Petawawa,
will be officially retiring on
March 31, 2015. Belec has been
the Deputy Chief for 10 years,
and has been part of the fire
department for 21 years.
Tracy Cherry (Lapenskie)
Tracy Cherry (Lapenskie) has
resigned from the Township of
Killaloe, Hagarty and Richards.
Cherry was the Administrative
Assistant.
----Send your people news to:
[email protected]
New Business in Renfrew
Xsite Enterprises Inc. based in
Carleton Place has expanded
its operations to Renfrew. They
have located in the former Fulton
Excavating garages at 510 Lisgar
Avenue. Xsite is owned by
Chris McNamara who had been
looking to establish a base of operations west of Carleton Place.
Xsite offers CCTV and related
services. They can be reached at
613-621-0020.
Diner Owner Rants in Killaloe
Dan’s Diner in Killaloe is now
officially closed. The business
was owned by Dan Praks. In a
letter posted on his restaurant
door, Praks thanked his customers for their support before continuing. “The economic climate
in Killaloe and surrounding area
since 2008 has made operating a
small independent business difficult. Those in need of jobs either
relocated or commute to work
on a daily basis thus shrinking
the customer base in our small
town. Continuing increases in
utility prices, food prices, fuel
prices (until recently), property
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tax increase have carved away
everyone’s ability to enjoy life.
We therefore pass the torch to
the Walmarts and Tim Hortons of
the world.”
Liberal Party
Has Five Options
The Liberal Party has yet to
put forth a candidate to take on
incumbent MP Cheryl Gallant.
So far, five names are being
discussed. They include: Danny
Janke, Jeff Lehoux, Brendan
Edge, Rob Boileau and Jacob
St.John. The next federal election will be October 19, 2015.
Cheryl Gallant has indicated her
intention to seek re-election.
Restaurant Opens in Renfrew
Near the end of 2014, the Town
of Renfrew welcomed A&W
Restaurant on O’Brien Road,
near Canadian Tire. This is
the second A&W restaurant in
Renfrew County, with the other
being in Pembroke, while others
are planned for Arnprior and
Petawawa in the next few years.
A&W is the second largest fastfood burger chain in Canada with
800 franchises.
Phone: 613-732-7774
[email protected]
New for
this issue...
we are sending
a copy to every
business in
Renfrew
County!
Fitness Centre
in Phoenix Centre
Laurie Johnson has opened
Elevate - Youth Fitness Studio in
Downtown Pembroke. Johnson
is the mother of Krista Johnson,
who passed away from a cycling
accident. Elevate is located
inside the Phoenix Centre at 130
Pembroke Street West. The business can be reached by calling
613-401-1104.
CNL Settles With Union
An agreement has been signed
between Canada and the United
States with regards to Canadian
Nuclear Laboratories (CNL),
formerly AECL. The agreement
will increase collaboration in the
area of civilian nuclear energy
research and development. The
parties involved include the
U.S. Department of Energy, the
Department of Natural Resources
of Canada and Atomic Energy
of Canada Limited (AECL). The
agreement provides for technical
areas of collaboration in nuclear
safety, reactor lifetime management, advanced reactor technologies, nuclear materials and fuels,
modeling and simulation, and
used fuel recycling and disposition technologies.
Government Gives
$55 Million To CNL
The federal government has
invested $55 million into upgrading the capacity for science and
technology at Canadian Nuclear
Laboratories (CNL), formerly
known as AECL. The investment of $55 million will enable
state-of-the-art facilities to house
unique equipment for conducting research and development in
hydrogen-based energy production, storage and safety. Canada’s
nuclear industry accounts for
30,000 jobs, including almost
3,000 employees at CNL in
Chalk River. Nuclear power generates almost 15% of Canada’s
non-emitting electricity, including more than half the electricity
supply in Ontario.
New Owners
Grandma’s Pantry in Killaloe is
under new ownership. Melissa
and Brook Tremback have taken
over the business and held their
grand opening January 6, 2015.
Continued on Page 5
January 20, 2015
Ottawa Valley Business
Page 5
Business News Around The Valley
Beaver Tails In Barry’s Bay
The famous Killaloe-established
BeaverTails is going to be available during the winter in Barry’s
Bay. The temporary location
will be at Charlie D’s, which is
closed for the season. The food
truck for BeaverTails will be
operated on weekends and run
by Jason Marlow, who owns
Algonquin Bound Outfitters.
Doctor Recruitment
Committee To Fold
The Upper Ottawa Valley Recruitment Committee will pause
operations following 2015 due to
having successfully recruited 11
doctors. The City of Pembroke
is joining the Town of Petawawa
and is leaving the Recruitment
Committee at the end of this
year.
Craft Brewery to
Open in Pakenham
The Town of Mississippi Mills
is welcoming a new brewery.
Cartwright Springs Brewery is
near completion. The business
is owned by Andre Rieux who
hopes to be making craft beer
available by the Spring.
Warton’s Contract Renewed
After a tumultuous fall season,
the group of owners of Festival
Hall have extended the contract of current director, Rick
Wharton. The contract has been
extended until July. In the meantime, the owner’s group will
tender out the position.
ESL Courses
English as a Second Language
(ESL) training for adults is available in Pembroke, Petawawa and
Deep River through the Continuing Education program with the
Renfrew County District School
Board. The program is free.
Contact Melissa Friske for more
information: Phone: 613-7328740 or [email protected]
Local Farmers Earn
Master Breeder Shields
Six families in Eastern Ontario
have earned their Master Breeder
shields, including families from
Renfrew and Lanark Counties.
Master Breeder status recognizes farms for the best ratios
on high-ranking breeding cows
in productions, conformation,
reproduction, health, and longev-
ity. The shields are awarded by
Holstein Canada. Gouldhaven
Farms of Foresters Falls is a
farm operated by Barry and Vera
Gould and their sons, Jason and
Scott. They milk 50 cows and
the lineage of four cows is what
makes them unique. This is their
first time as a Master Breeder.
Lillbri Holsteins, owned by
Lillian and Brian Drummond
of Almonte, are also Master
Breeder this year. They have a
closed herd of 30 milking cows
which have descended from
basically two lines of cows.
Other Master Breeders in Eastern
Ontario include Heiwa Farms
(80 cows) St-Albert, Signature
Holsteins of Morrisburg, Riskinbrook Holsteins of Norwood and
Ferme Lavigne of Ste. Anne de
Prescott.
----Send your local news to:
[email protected]
BUSINESS BISTRO
Monday, January 26th 6:30pm-9:00pm
Frisco’s Restaurant
76 Bonnechere Street West, Eganville
FREE NETWORKING EVENT
RSVP to Jackie Stott at 613-735-0091
[email protected]
Easy. Inexpensive. Proven.
Make hiring easier in 2015 by posting with us.
Individual postings are $75 plus HST.
Posting is online for 60 days.
Posting packages are available:
$699 - 10 postings
$1,499 - 25 postings
$2,599 - 50 postings
Need help writing your job ad? We can help!
We’ve helped write many job ads to give
applicants the best impression of your company.
From entry level to professional level
positions - OVJobs.ca is your recruiting tool.
We average over 3,000 views a day
to the website. That’s excellent exposure
for your job posting, and your business.
ovjobs.ca
Phone: 613-732-7774 | [email protected]
January 20, 2015
Ottawa Valley Business
UOV Chamber Names
Awards Finalists
The Upper Ottawa Valley
Chamber of Commerce has announced the finalists for the 11th
Annual Business Achievement
Awards. Nominees are:
Small Business of the Year
Blossoms Pembroke, Pembroke
Tile Carpet & Drapery, The Epic
Café and Valley Automotive
Large Business of the Year
Canadian Tire, KI Pembroke
North Renfrew Long Term Care
Community Ambassador
Jamie Bramburger, Lyn Smith
and Paul Tremblay
Agri-Business
Forest Lea Stables, Rainbow
Heritage Garden and M & R
Feeds and Farm Supply
Professional Services
Active Chiropractic, Phoenix
Centre and Valley Naturopath
Hospitality Award
Best Western Pembroke Inn,
Bistro 900, The Epic Café and
Nook Creperie
New Business
Madameek, Maurices and
Valley Naturopath.
a
Not-For-Profit/Community
Organization
Community Living Upper Ottawa Valley, Festival Hall Centre
For the Arts, Valley Artisans’
Co-op, Pembroke Public Library
and St. Joseph’s Food Bank
The Lifetime Business
Achievement Award will also be
awarded to Izett McBride and
Gail Richardson, both of whom
are well-known in the area and
have held the president’s position
with the Chamber of Commerce.
Doors open at 6:00pm. Hors
d’oeuvres catered by Ullrich’s
are served at 6:30pm with a cash
bar of wine and beer. There will
be no dinner. The awards presentation begins at 7:30pm and will
include a comedy show featuring
four comics, including Festival
Hall director, Rick Wharton. The
presenting sponsor is Canadian
Nuclear Laboratories.
The Gala will be held January
31, 2015 at Festival Hall. Tickets
are $50 and can be purchased by
calling the Chamber office.
lifestyle you can work with
Jobs
Eastern
Ontario
easternontariojobs.com
Get your job opportunity in
front of an Eastern Ontario
audience. Book with us!
[email protected]
www.EasternOntarioJobs.com
Page 6
Extra Business News
Underground Economy
A new Underground Economy
Advisory Committee has been
formed to look at home renovators in Canada. Key industry
stakeholders, many connected
to home renovations, will help
the Canada Revenue Agency
track down individuals working
without reporting their earnings
or remitting taxes.
New Regulations In Effect
The Ontario Ministry of Labour
has added new regulations that
will require employers to make
sure workers and supervisors
complete basic occupational
health and safety training and
awareness programs.
Apprentice Loan Program
The federal government has
launched the Canada Apprentice
Loan to tackle the skilled trades
labour shortage. Apprentices
registered in a Red Seal trade
apprenticeship can apply for interest-free loans of up to $4,000
per period of technical training.
Interest charges and repayment
of the Canada Apprentice Loan
will not begin until after loan
recipients complete or terminate
their training program. 26,000
apprentices per year are expected
to apply for over $100 million in
loans. The estimated net cost of
these loans to the Government
would be $25.2 million over two
years and $15.2 million per year
ongoing. Visit: www.esdc.gc.ca
Target To Close in Canada
Target will close operations in
Canada and the country will lose
17,600 jobs. The company has
been in Canada for less than two
years and operated 133 stores.
CEO Brian Cornell said that the
company was unable to find a
scenario that would see Target
become profitable until 2012.
Alberta Headed To Recession?
The Conference Board of Canada has said that Alberta is headed
for a recession in 2015 if oil
prices continue to fall. Several
oil companies have announced
cuts in spending and predict that
if oil prices are still falling in the
summer, when drilling season
begins, there could be significant
financial consequences.
This Is An
Employer
Issue.
If you have an employee who is struggling with
issues that are distracting them for their work,
you are losing productivity. Being a member of
Valley EFAP allows your employees to access
unlimited counselling services, and to return to
full productivity levels.
www.valleyefap.com
Phone: 613-735-2116 | [email protected]
84 Isabella Street, Pembroke
January 20, 2015
Ottawa Valley Business
Page 7
Book Club: Change Your Space, Change Your Culture
How engaging workspace lead to transformation and growth
It’s A Fact
E-Commerce
in Canada (2012)
E-Commerce is the
purchase of goods and
services over the internet
-----
$7.7 billion
E-commerce sales by retailers in 2012
$6.6 billion
E-commerce sales by retailers in 2011
1.5%
Percentage of total retail
sales that occur via
e-commerce
5.2%
Percentage of total retail
sales that occur via
e-commerce in the U.S.
16.3%
Growth of e-commerce
sales from 2011 to 2012
2.9%
Growth of retail trade sales
from 2011 to 2012
40.2%
Total e-commerce sales for
electronic shopping and
mail-order houses
By: Rex Miller, Mabel Casey
and Mark Konchar
Change Your Space, Change
Your Culture is a guide to transforming business by rethinking
the workplace. Written by a team
of trail-blazing leaders, this book
reveals the secrets of companies
that discovered the power of
culture and space. This insightful guide reveals what companies lose by viewing office
space as something to manage
or minimize. With practical tips
and implementation details,
the book helps the reader see
that the workspace is, in fact, a
crucial driver of productivity and
morale.
Change Your Space, Change
Your Culture was born out of
recent studies that expose truly
outrageous “Oh, my God” realities:
1) More than 70% of the workforce either hates their job or are
just going through the motions.
2) Half of all office space is
wasted.
Those shattering facts exist
because office space is generally
regarded as “overhead” or “sunk
cost.” Most buildings today
clearly communicate the low priority placed on people-friendly
design. Poor workforce engagement is baked into the culture.
This book provides guidance on
turning this around, by rethinking and reshaping space to align
with the way people work. Specifically, this book moves from
the high-altitude view down to
the details on how to:
a) Discover the fastest, easiest
and most cost-effective way to
shift culture
b) Add square footage by using
space more effectively
c) Boost employee engagement
and vitality by the creative use
of space
d) Learn how space can become
a powerful productivity tool
We all know that design, space,
and flow have a powerful effect on the human psyche. Our
homes, museums, sports arenas,
places of worship, and even
airport terminals reveal that.
Environment can inspire dread
or enthusiasm, distraction or
focus, collaboration or isolation.
That’s why the office must be
designed to inspire the desired
culture and workflow – if it’s not
properly designed, no program,
training or rules will be effective
over time. Change Your Space,
Change Your Culture is the
practical guide to office space,
the foundation of an engaging
culture.
35.1%
Total e-commerce sales for
motor vehicle and parts
dealers
7.1%
Total e-commerce sales for
electronics and appliance
stores
4.5%
Total e-commerce sales for
clothing and clothing
accessories stores
2.6%
Total e-commerce sales for
sporting goods and hobby
stores (including book
stores)
10.6%
Total e-commerce sales for
other retailers
Wisdom
Whether you are big or small,
you cannot give good customer
service if your employees don’t
feel good about coming to
work.
- Martin Oliver
There are no traffic jams along
the extra mile.
- Roger Staubach
Customer service is not a department, it’s everyone’s job.
- Anonymous
The purpose of a business is to
create a customer who creates
customers.
- Shiv Singh
Source: Statistics Canada
January 20, 2015
Ottawa Valley Business
Page 8
Tender Results Around The Region
Replace Heaters in Various
Locations. Defence Construction Canada.
Awarded to VCI Controls (Toronto) in the amount of $32,000.
Install Flow Bench at Building
CC-102. Defence Construction
Canada.
Awarded to B.J. Hass Plumbing & Heating (Cobden) in the
amount of $110,924.
Supply and Install Air Exchangers. Defence Construction Canada.
Awarded to Brendon Mackay
Plumbing (Pembroke) in the
amount of $124,629.
PW-2014-02 Double Surface
Treatment - Rahns Road &
Lubitz Road. Township of
Laurentian Valley.
Smiths Const. - $103,950.00
Greenwood Paving - $98,658.00
RFQ-PRD-14-03 Municipal
Tree Watering. Petawawa.
CC Construction - $935.00
Custom Irrigation - $1,024.26
H&H Construction - $1,050.00
Todd’s Tractor - $1,409.00
Eden Landscaping - $1,910.00
Awarded to H&H Construction
(lowest acceptable bid.)
PW-08-201 Supply and Placement of Hot Mix Asphalt.
Town of Petawawa.
H&H Construction - $24,100.00
Greenwood Paving - $37,000.00
Smiths Const. - $33,900.00
Awarded to H&H Construction.
14-22 Gravel Tender. Town of
Mississippi Mills.
Thomas Cavanagh - $292,387.50
West Carleton - $414,427.00
PW-07-2014 Supply of Winter
Sand. Town of Petawawa.
G.P. Splinter - $12,582.00
RGT Clouthier - $10,566.00
Eastway - $15,246.00
W.W. Siegel - $10,350.00
Awarded to W.W. Siegel.
PW-15-2014 Granular M.
Greater Madawaska.
Thomas Cavanagh - $103,960
Bonnechere Ex. - $146,900
R.J. Selle - $113,542.40
B.R. Fulton - $158,200
Awarded to Cavanagh.
RFQ Beachburg Arena Roof.
Whitewater Region.
Mr. Roofer - $22,500
Adanac Roofing - $42,500
Irvcon Limited - $51,328
J.G. Fitzgerald - $32,520
Awarded to Mr. Roofer.
PW-2014-03 Supply and Stockpile of Screened Winter Sand.
Township of Laurentian Valley.
W.W. Siegel - $12,180.00
G.P. Splinter - $11,780.00
PW-2014-09 Paving Works
Various Locations. Township
of Laurentian Valley.
H&H Construction - $68,115.00
Greenwood Paving - $68,362.00
Inter City Paving - $85,639.08
Smiths Const. - $92,970.75
PW-18-2014 Equipment Location for Snow Removal. Town
of Petawawa.
H&H Construction - $12,680.00
RGT Clouthier - $14,120.00
G.P. Splinter - $12,996.00
Do-All - $13,560.00
Awarded to H&H Construction.
PW-12-2014 Concrete Works.
Town of Petawawa.
H&H Construction - $37,764.00
Greenwood Paving - $66,800.00
Awarded to H&H Construction.
PW-08-2014 Replacement of
Watermain Saddles. Town of
Petawawa.
Do-All - $84,243.50
H&H Construction - $95,219.89
Ryan’s Maint. - $90,245.00
Awarded to Do-All Construction.
Pembroke &Area
AIRPORT
T
We make it possible.
Tenders
Prequalification of
General Contractors
----Supply and Delivery
of School Supplies,
Toner & Ink Cartridges
----Roadside Ditching
----Hot Mix Patching
----Supply and Place
Shoulder Gravel
----Surface Treatment
----Culvert Replacement
----Micro-Surfacing
County Roads
----Road Rehabilitation
of County Road 24
----Placement of a Stress Absorbing
Membrane Interlayer
----Warm Mix Resurfacing of
County Road 10
----Road Rehabilitation
of County Road 19
----Road Rehabilitation
of County Road 8
----Custodial Services
Full listings of tenders, visit:
www.ovbusiness.com/tenders
Looking for a place to develop your business? Take
a look at land lease and build opportunities at the
Pembroke & Area Airport. In the middle of
Petawawa and just off the Trans Canada Highway
and Petawawa Boulevard. Serviced and nonserviced land available.
There is no charge to post a
tender with Ottawa Valley Business. Email the tender notice you
would send to the newspaper and
we will publish it free of charge.
Let Your Business Fly.
Experts in
Fire Services
Serving the Ottawa Valley
Inquire today at:
www.flycyta.ca | Phone: 613-687-5300
www.laymanfireandsafety.com
January 20, 2015
Ottawa Valley Business
Page 9
Fishing: Good For Business
Pack the tackle and get a line in the water
By: Jennifer Layman
[email protected]
Marketing takes patience;
maybe more than anything else.
It’s like fishing - you can sit for
hours in a boat with your line
cast and catch nothing. Or, you
can get a few nibbles. Or, you
can land the biggest fish of your
life. Whether or not that happens
depends a lot on how patient
you are with the things you can
control, and with the things you
cannot control. One thing is for
sure, however, you have to have
something in the water if you
hope to get something out of it.
In fishing, you have tackle different lures and bait that work
for various types of fish. There
are also shallow or deep areas of
a lake that tend to be preferred
by different species. There are
times of year and times of day
that can impact your success.
And then there is your patience
to sit, line in the water, and wait,
patiently, to see what you can
catch. These are within your
control.
What you cannot control is
how many people have fished
in the same spot for the past
month. Whether there are other
boats on the water, impacting
the fishing competition, or just
creating noise. You can’t control
the weather or the mood the fish
are in and inevitably, you cannot
control if they bite.
Fishing is like marketing - you
want to work on what you can
control only. It takes a lot of
patience to make all the right
moves to attract all the right
customers and then to sit and
wait (in some cases) to see if it
works out, or if it doesn’t. The
demise of many campaigns has
been running out of patience. A
business tried one thing one time
without luck and gave up.
One of the most challenging
tests of patience in marketing
comes with using the Internet.
Whether it is your website, an
email campaign or social media,
the Internet’s greatest characteristic is its speed. But just because
the Internet is fast doesn’t mean
people will be. The Internet is a
technology, the customer is the
person using the technology.
People use technology in different ways - knowing how that is
will be critical to your success.
One of the most challenging
aspects of marketing is be-
ing patient for its success. The
ability to give your plan time
to work is as important as the
time you have spent creating
that plan in the first place. If you
get antsy for results and start
“doing things” to try and make
that happen, you run the risk of
taking your plan completely off
track. I’ve seen businesses do
this - lose patience, do something
different than what we planned,
and then find themselves lost in
how far off-track they have gotten themselves. It’s not fun to sit
and wait, but it’s necessary.
The good news about being
patient is that it makes marketing
less stressful. Instead of feeling as if you need a new idea
every minute, you can feel more
relaxed that your ideas are finding a way to work for you. Good
marketing is good stress reduction technique. Some might same
the same of fishing. Of course it
starts with getting the boat onto
the water.
“Opportunities are everywhere
and so you must always let your
hook be hanging. When you least
expect it, a great fish will swim
by.” Og Mandino
Jennifer is the owner of Forward
Thinking Marketing Agency. Her
column appears every issue.
Ideas
That
Work.
forwardthinking
MARKETING AGENCY
www.fwdthink.net | Phone: 613-732-7774 | [email protected]
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