FAQ - Robi

© Product Development
Strictly Confidential_____
Version: 1.0.0
Name of the Service
: Cricket Quiz Contest
Ending date
: 28 November 2014 (23:59 Hours).
Access Mode
: SMS, USSD
Short Code
: 22020, *22020*2*1#
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1. Campaign details:
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Robi subscribers will be able to participate in the quiz contest by registering regular cricket
alert service. Both existing and new users of the service will be able to participate in the
campaign.
Interested new subscribers will be able to opt-in/register for the service and participate in the
promotional campaign by sending SMS “START CRC” to the existing short-code ‘22020’. They
may subscribe through USSD also by dialing *22020*2*1#.
Existing subscribers will be able to participate in the campaign by sending SMS “L” to 22020.
After registration, subscribers will receive confirmation SMS including information about optout process.
They will be able to opt-out/ de-register from the service anytime by sending SMS “STOP
CRC” to ‘22020’.
Registered subscribers will get 3/4 cricket alerts through SMS every day for which the regular
tariff of BDT 2 +VAT/Day will be applicable.
They will also receive an SMS containing quiz question with multiple choices related to sports.
For every reply, they will continue to get the next quiz question(s).
Every correct answer will carry one point and no penalty (point deduction) for wrong answer.
After completing every 5 questions, the next question will be a bonus question which will
carry five bonus points for the correct answer.
Subscribers will be able to know his/her current score by sending SMS “SCORE” to 22020.
They will also be able to get their last unanswered question by sending SMS “L” to 22020.
2. Reward for the participants:
 Every (BD Vs ZIM) ODI match, 1 winner will be selected based on top score and will get 2
match tickets.
 After completion of the campaign, Top 15 scorers will get a chance to meet with
Mohammad Mushfiqur Rahim (Bangladeshi Cricketer)
Winners will be notified over phone call by respective CP.
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© Product Development
Strictly Confidential_____
Version: 1.0.0
Frequently Asked Questions:
1. What is the Service modality?
Answer:
 Subscriber needs to Register with Cricket service
 Will get Quiz questions
 Every right answer user will get 1 point
 No negative marking for wrong answer
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 Every right answer of Bonus question (10 number question), user will get 5 point
2. What is the offer of the service?
Answer:
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SMS based quiz contest
Customers have to register cricket service then he/she will be eligible for the quiz campaign
After answering 1 question questions, they will get another question
Every (BD Vs ZIM) ODI match, 1 winner will be selected based on top score and will get 2
match tickets and After completed the campaign Top 15 scorers will get a chance to meet
with Mohammad Mushfiqur Rahim (Bangladeshi Cricketer)
3. What is the short code of the service?
Answer: Port/Short Code: 22020
4. How can I subscribe with the service?
Answer:
 START<space>CRC send to 22020 or Dial *22020*2*1#
 Quiz questions will start to come through MT SMS
5. How can I answer the question?
Answer: By sending a sms with A or B to 22020.
6. How can I get next question?
Answer: After answering one question user will get another.
7. How can I get last question, if forgot?
Answer: By sending a sms with L to 22020.
8. How can I know my quiz score?
Answer: By sending a sms with SCORE send to 22020
9. What is the charge?
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Registration charge FREE
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© Product Development
Strictly Confidential_____
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


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Version: 1.0.0
For each question user will charged BDT 2 (excluding VAT)
Notification charge FREE
SCORE charge BDT 2 (excluding VAT)
L (last question) charge BDT 2 (excluding VAT)
Deactivation charge FREE
10. How many questions will receive in a day?
Answer: Subscribed user will get unlimited quiz questions in a day.
11. How can I cancel and stop this offer?
Answer: Send SMS with STOP CRC send to 22020 or Dial *22020*2*2#
12. How can subscriber know the winner status?
Answer: Winner will be informed through phone call by the respective CP.
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