ABOUT THE HOTEL ACCOMMODATIONS All suites are designed with contemporary Caribbean décor and feature views of either lush tropical gardens or the white sand and clear waters of Maroma Beach. Deluxe amenities include 24 hour in room dining, oversized balcony or terrace, Jacuzzi for two, 42 “ LCD clock. Additional room comforts include AC, bathrooms with double sinks, hair dryer, plush bath robes, either one king or two double beds, safety deposit box, minibar, iron and ironing board, coffee maker, direct dial telephone, a vanity mirror and ample closet space. All suites are accessible by both stairs and elevator. Guest traveling with children can take advantage of our Gourmet Inclusive® baby amenities such as strollers, cribs, pack and plays, baby changing tables, monitors, baby bottle warmers, baby bathrobes and more. SEVENTEEN CATEGORIES AVAILABLE: LUXURY JACUZZI JR. SUITE The luxury Jacuzzi Jr. Suite includes all the amenities described above, with two double beds and a sitting area. Max Occupancy: 2 adults + 2 children Size: 807 sq ft LUXURY SWIM UP JACUZZI JR. SUITE In addition to the amenities described in the Luxury Jacuzzi Jr. Suite, guests can relax on their water mirror balcony and step directly into the main pool and swim up bar. Max Occupancy: 2 adults + 2 children Size: 807 sq ft FAMILY JACUZZI JR. SUITE These oversized suites are designed especially for families, with a king bed for the adults and an area for the little ones, separated by a sliding glass door, featuring double and single sofa beds and a second TV/DVD. Max occupancy: 2 adults + 3 children Size: 807 sq ft FAMILY SWIM UP JACUZZI JR. SUITE This suite has the same amenities as above but allows guests to relax on their private water-mirror balcony and step directly into the main pool and swim up bar. Max occupancy: 2 adults + 3 children Size: 807 sq ft ONE, TWO, THREE & FIVE BEDROOM SUITES/VILLA: In addition to all of the great amenities described above, these luxury suites offer butler service, daily in-room continental breakfast setup as well as in-room themed dining experiences. ONE BEDROOM FAMILY SUITE These spacious suites have a master bedroom featuring a king size bed and Jacuzzi for two. Frosted sliding glass doors separate the master bedroom from the children’s room that has a double and single sofa bed, a second TV/DVD and gaming consoles. The living room features another double sofa, TV, dining table for six, breakfast bar as well as a fully equipped kitchen. This suite also includes two full bathrooms and our special “aguas del amor” private outdoor shower. Max Occupancy: 2 Adults + 3 Children Size: 1560 sq ft ONE BEDROOM SWIM UP FAMILY SUITE This category includes all of the amenities described in the One Bedroom Family Suite as well as a water mirror balcony that connects to the main pool and swim up bar. Max Occupancy: 2 Adults + 3 Children Size: 1560 sq ft balcony and step directly into your private swimming pool. Max Occupancy: 5 Adults + 3 Children or 4 Adults + 5 Children Size: 3757 sq ft TWO BEDROOM FAMILY SUITE This category is the perfect option for families consisting of both the One Bedroom Family Suite and Luxury Jacuzzi Jr. Suite. Max Occupancy: 5 Adults + 3 Children or 4 adults + 5 Children Size: 2367 sq ft TWO BEDROOM SUITE WITH PLUNGE POOL This suite category provides the same amenities described in the Family Ocean View Suite with Plunge Pool connected to our One-Bedroom Ocean View Suite with Plunge Pool. Relax in your private plunge pool while enjoying a breathtaking view of Playa Maroma. Max Occupancy: 5 Adults +3 Children or 4 Adults + 5 Children Size: 2863 sq ft TWO BEDROOM SWIM UP FAMILY SUITE The Two Bedroom Swim Up Family Suite provides the same amenities described in the Two Bedroom Family Suite but offers guests the luxury of the water mirror balcony that steps directly into the lazy river that connects to the main pool and swim up bar. Max Occupancy: 5 Adults + 3 Children or 4 adults + 5 Children Size: 2367 sq ft THREE BEDROOM FAMILY SUITE Designed with large parties in mind, this suite consists of the One Bedroom Suite, Luxury Jacuzzi Jr. Suite and Family Jacuzzi Jr. Suite. Max Occupancy: 7 Adults + 5 Children or 6 adults + 7 Children Size: 3174 sq ft THREE BEDROOM SWIM UP FAMILY SUITE This category includes all of the amenities described in the Three Bedroom Family Suite as well as a water mirror balcony that connects to the main pool and swim up bar. Max Occupancy: 7 Adults + 5 Children or 6 adults + 7 Children Size: 3174 sq ft ONE BEDROOM BEACHFRONT SUITE These spacious suites include a master bedroom featuring a king size bed Max Occupancy: 2 Adults + 3 Children Size: 1518 sq ft FAMILY BEACHFRONT JACUZZI SUITE These oversized suites designed especially for families feature a king size bed and a separate living area for the little ones, which includes a double and a single sofa bed. Separated by sliding glass doors, the living area features an LCD TV and DVD player. Relax on your water-mirror balcony and step directly into your private swimming pool. Max occupancy: 2 adults + 3 children Size: 893 sq ft FAMILY OCEAN VIEW SUITE WITH PLUNGE POOL Same as a Family Beachfront Jacuzzi Suite with a plunge pool on the terrace. Max occupancy: 2 adults + 3 children Size: 893 sq ft FAMILY ONE BEDROOM OCEAN VIEW SUITE WITH PLUNGE POOL These spacious suites include a master bedroom featuring two double beds Max occupancy: 2 adults + 2 children Size: 1518 sq ft TWO BEDROOM BEACHFRONT SUITE This suite category provides the same amenities described in the One-Bedroom Suite connected to our Luxury Jacuzzi Jr. Suite. Relax on your water-mirror FIVE BEDROOM OCEANFRONT VILLA With a breathtaking ocean view, five spacious bedrooms and an abundance of luxurious amenities to delight the most discerning traveler, EDG Villa, by Karisma offers the best in luxury vacations. The 10,500 square foot, two- level vacation home boasts plush, modern living spaces that blend seamlessly into 200 feet of exquisite tropical shoreline. EDG Villa features contemporary living and family rooms, a state-of-the-art home theater and a spectacular pool which may be heated if desired. Guests enjoy daily maid service, turndown service and the care of a dedicated staff, including a 24-hour Majordomo, executive chef, housekeeper, waiter, Kids Club attendant, groundskeeper, gardener/pool attendant, 24-hour security guards and an on-call masseuse. Kitchen: A fully- equipped gourmet kitchen with all the modern appliances necessary to prepare meals for your event or for an intimate dinner is at your disposal. You may be inspired to prepare meals yourself or to take advantage of the pampering of the in-villa executive chef. Microwave, refrigerator, oven, coffee maker, dishwasher and much more are all at your fingertips. Max occupancy: 11 adults + 11 children or 10 adults + 13 children Size: 7513 sq ft CHECK-IN 3:00 pm CHECK-OUT 12:00 pm *All indoor facilities are non-smoking, but smoking is allowed in open air areas. GOURMET INCLUSIVE® RESTAURANTS CHAKAY RESTAURANT AND SWIM UP BAR Chakay restaurant is open for breakfast, lunch and dinner. Chakay offers both food displays as well as a la carte dining options in a welcoming setting with maritime décor. For dinner you can choose from an a la carte menu that changes daily. The bar features GI premium beverages, soft drinks, a wide selection of juices and non-alcoholic beverages. Breakfast: 7:00 am – 11:00 am Lunch: 11:00 am. – 5:30 pm Dinner: 5:30 pm. – 10:00 pm Bar: 7:00 am – 11:00 pm COCOTALES Guests also have the option of dining at this great restaurant located at neighboring Marina Maroma. Lunch: 12:00 pm – 5:00 pm PAPITOS GOURMET BEACH CLUB – Adults Only Features an interactive culinary experience in an open kitchen concept, offering a themed lunch menu throughout the week: The Chef Brochettes, Boutique Burger, Taco Bar, Fish Market, BBQ, Spanish Paella and The Prime Rib; while enjoying a breath-taking Ocean view. Located next door at El Dorado Maroma. Breakfast: 7:00 am – 11:00 am Theme lunch from 12:00 pm - 3:00 pm SABORES – Adults Only Sabores restaurant serves exceptional breakfasts that will keep you energized for an adventurous day. Irresistible Mexican and Caribbean specialties with international flair are served as well as the most exclusive fresh seafood dishes caught daily for the traveling epicurean. Our Chef uses the latest culinary techniques to make every bite an unforgettable experience. Guests can enjoy air conditioning dining or outdoors at Sabores Palapa with the fresh Caribbean breeze. Located next door at El Dorado Maroma. Breakfast: 7:00 am – 11:00 am Pizza: 11:00 am – 4:00 pm Lunch: 12:00 pm – 5:30 pm Dinner: 5:30 pm – 10:00 pm KIYOKO – Adults Only Kiyoko restaurant is a mystical combination of heaven and ocean. In this tasteful setting you will experience Asian-inspired cuisine served in the most creative ways. Sushi, Sashimi, and Teppanyaki are only some of the delicious mouthwatering dishes found on our menu. Kiyoko provides its guests with a very intimate dining atmosphere as well as chef interaction. Located next door at El Dorado Maroma. Dinner: 5:30 pm - 10:00 pm MIO CUCINA ITALIANA – Adults Only Providing intimate Italian dining using a traditional approach, Mio features creative cuisine from Italy’s sunny coastal and inland areas. Enjoy a variety of Ocean Fresh Fish Carpaccio, Fruti di Mare and exquisite pasta among other succulent dishes with authentic ingredients in a relaxing and romantic atmosphere. Located next door at El Dorado Maroma. Dinner: 5:30 pm - 10:00 pm nightly entertainment, pool table and music. Located next door at El Dorado Maroma. Open: 6:00 pm - 2:00 am 24 HOUR GI ROOM SERVICE El Dorado Generations Maroma offers a new type of inroom dining experience. Guests can enjoy our á la carte menu delivered in gourmet baskets any time of the day within the comfort and convenience of their spacious suite, in their kitchenette facilities or even on their own private terrace. Specialties include family style continental breakfasts and sharing options, themed dinners, and favorite dishes from our top restaurants at El Dorado Maroma. EKO KIDS CLUB Generations Eko Kids Club features supervised activities for children ages 4 to 12 years old. It offers the kids a fun and safe place to play and unique children’s experiences such as recycling materials for art projects to teach children about the environment while having a good time. The Kids Club has a movie area, craft station, library, gaming consoles and more! Open: 9:00 am – 9:30 pm * Children under 4 years old require adult supervision. BABY BEACH LOUNGE Open throughout the day this special place was created with little ones in mind to provide a shady area to enjoy the beach. They will love the variety of things to do from climbing to sliding and beach toys. The children will be safely cared for by our certified Nannies allowing parents to enjoy more adult oriented activities. PRIVATE EVENT ROOM This ocean front room is perfect for wedding receptions or group gatherings and has perfect views of the ocean. Capacity: up to 40 people, depending on room set up. *To ensure total comfort and maximum flexibility, none of our restaurants require reservations. ® GOURMET INCLUSIVE BARS SUNSET BAR Sunset Bar provides guests with an ideal rooftop setting where they can enjoy a cocktail and relax overlooking the magnificent Mexican Caribbean sunset. Bar: 5:00 pm-11:00 pm BAR “24” SWIM-UP BAR – Adults Only Located next to the Mi Hotelito Beachfront section, this ocean-front bar serves Mexican beers, an exciting variety of tropical drinks, cheladas prepared to taste and healthy energizing drinks in a laid back Caribbean atmosphere. Coffee, tea and newspaper service daily. Located next door at El Dorado Maroma. Open: 9:00 am - 11:00 pm SABORES & TERRACE SWIM-UP BAR – Adults Only Sea front bar with an exciting variety of tropical drinks, Mexican beers, healthy energizing drinks and cheladas prepared to taste in a relaxing atmosphere. Located next door at El Dorado Maroma. Open: 7:00 am - 11:00 pm RICK’S BAR –Adults Only Offering a wide selection of domestic and international premium brands, this classic lounge bar allows for relaxation and fun all in one. Rick’s Bar features our GI BUTLER SERVICE Pre Arrival Ensure your preferences are in-suite in accordance to the format previously filled out online Upon arrival In room check in Provide all information regarding tours and spa services Unpack luggage Provide a private orientation of the property Steam the first night’s clothes (complimentary) Throughout your stay Make all dinner reservations, tour bookings and on property activities Reserve spa treatments Serve continental family-style breakfast in suite Serve your favorite drinks while you lounge on the beach or pool Serve family themed in room dining Serve pre-dinner drinks and GI bites Make dinner reservations for adults at El Dorado Generations Maroma & and El Dorado Maroma Make babysitter arrangements Arrange special occasions and celebrations on the beach Liaise with housekeeping on servicing of the suite Ensure suite is kept in perfect condition and arranged according to your preferences Expedite all room service orders Shine/clean shoes for dinner Arrange laundering of clothing prior to departure (5 pieces per person) BEACH & POOL BUTLER SERVICE Sunscreen and towel service Cold scented towel service Newspapers, reading material & magazines Lunch orders for the restaurant Picnic service on the beach Refreshment & Gourmet Bite delivery Children’s toy lending THE GI PLAN INCLUDES Your Gourmet Inclusive® vacation begins at check-in as you are greeted with a glass of champagne (smoothies for the kids) and cool towel upon arrival. You will be pampered with gourmet services and amenities such as beach butlers, concierge service, daily turn down, 24 hours room service, premium beverages and gourmet cuisine. Our trademark Gourmet Inclusive® service offers unique and relaxing all-inclusive experiences while at a luxury hotel. Accommodations as selected 15 house wines Welcome glass of sparkling wine for adults and smoothies for kids All meals and gourmet bites All domestic and international alcoholic and nonalcoholic beverages 24 hour room service Kids menu Kids Club “EKO KIDS” Beach butler Snorkeling equipment Concierge and vacation planner services All taxes and gratuities Wireless internet Self-service sunset bar/lounge from 5 pm to 11 pm Room service breakfast set up display in 1,2 & 3 bedroom suites Library & reading area with sunset view Family theme night in room dinning and continental breakfast BABY& CHILDREN AMENITIES Stroller Pack and play Baby bottle warmer Baby bottle sterilizer Baby food Baby monitor Baby changing table with bathtub. Crib Stepping tool Children bathrobes OPTIONAL SERVICES & FEATURES (Not included in your package) Additional babysitting and nanny services Beachfront Massage Romantic candlelight diners on the beach Use of the spa facilities at El Dorado Maroma Sky wedding location (opening date TBA) Tour desk Scuba diving trips, certification, rental equipment and deep sea fishing Car rental & limousine service Transportation to Playa del Carmen or Cancun Packages: golf, cultural, horseback riding, night cruises, night life and water sports, snorkeling, jet skiing, boogie boards, parasailing, etc. Private yoga instructor Family dinners on the beach Award winning International wine selection from our cellar including Jackson Family Wines Private dining arrangements Fax and international phone calls Laundry services Money exchange Sunset cruise for groups Gift Shop (located next door at El Dorado Maroma) Special wedding honeymoon and anniversary packages *All information contained in this document is subject to change without prior notice. V.20Feb 2013
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