ABOUT THE HOTEL
ACCOMMODATIONS
All suites are designed with contemporary Caribbean
décor and feature views of either lush tropical gardens
or the white sand and clear waters of Maroma Beach.
Deluxe amenities include 24 hour in room dining,
oversized balcony or terrace, Jacuzzi for two, 42 “ LCD
clock. Additional room comforts include AC, bathrooms
with double sinks, hair dryer, plush bath robes, either
one king or two double beds, safety deposit box,
minibar, iron and ironing board, coffee maker, direct dial
telephone, a vanity mirror and ample closet space. All
suites are accessible by both stairs and elevator.
Guest traveling with children can take advantage of our
Gourmet Inclusive® baby amenities such as strollers,
cribs, pack and plays, baby changing tables, monitors,
baby bottle warmers, baby bathrobes and more.
SEVENTEEN CATEGORIES AVAILABLE:
LUXURY JACUZZI JR. SUITE
The luxury Jacuzzi Jr. Suite includes all the amenities
described above, with two double beds and a sitting
area.
Max Occupancy: 2 adults + 2 children
Size: 807 sq ft
LUXURY SWIM UP JACUZZI JR. SUITE
In addition to the amenities described in the Luxury
Jacuzzi Jr. Suite, guests can relax on their water mirror
balcony and step directly into the main pool and swim up
bar.
Max Occupancy: 2 adults + 2 children
Size: 807 sq ft
FAMILY JACUZZI JR. SUITE
These oversized suites are designed especially for
families, with a king bed for the adults and an area for
the little ones, separated by a sliding glass door,
featuring double and single sofa beds and a second
TV/DVD.
Max occupancy: 2 adults + 3 children
Size: 807 sq ft
FAMILY SWIM UP JACUZZI JR. SUITE
This suite has the same amenities as above but allows
guests to relax on their private water-mirror balcony and
step directly into the main pool and swim up bar.
Max occupancy: 2 adults + 3 children
Size: 807 sq ft
ONE, TWO, THREE & FIVE BEDROOM
SUITES/VILLA:
In addition to all of the great amenities described above,
these luxury suites offer butler service, daily in-room
continental breakfast setup as well as in-room themed
dining experiences.
ONE BEDROOM FAMILY SUITE
These spacious suites have a master bedroom featuring
a king size bed and Jacuzzi for two. Frosted sliding
glass doors separate the master bedroom from the
children’s room that has a double and single sofa bed, a
second TV/DVD and gaming consoles. The living room
features another double sofa, TV, dining table for six,
breakfast bar as well as a fully equipped kitchen. This
suite also includes two full bathrooms and our special
“aguas del amor” private outdoor shower.
Max Occupancy: 2 Adults + 3 Children
Size: 1560 sq ft
ONE BEDROOM SWIM UP FAMILY SUITE
This category includes all of the amenities described in
the One Bedroom Family Suite as well as a water mirror
balcony that connects to the main pool and swim up bar.
Max Occupancy: 2 Adults + 3 Children
Size: 1560 sq ft
balcony and step directly into your private swimming
pool.
Max Occupancy: 5 Adults + 3 Children or 4 Adults + 5
Children
Size: 3757 sq ft
TWO BEDROOM FAMILY SUITE
This category is the perfect option for families consisting
of both the One Bedroom Family Suite and Luxury
Jacuzzi Jr. Suite.
Max Occupancy: 5 Adults + 3 Children or 4 adults + 5
Children
Size: 2367 sq ft
TWO BEDROOM SUITE WITH PLUNGE POOL
This suite category provides the same amenities
described in the Family Ocean View Suite with
Plunge Pool connected to our One-Bedroom Ocean
View Suite with Plunge Pool. Relax in your private
plunge pool while enjoying a breathtaking view of Playa
Maroma.
Max Occupancy: 5 Adults +3 Children or 4 Adults + 5
Children
Size: 2863 sq ft
TWO BEDROOM SWIM UP FAMILY SUITE
The Two Bedroom Swim Up Family Suite provides the
same amenities described in the Two Bedroom Family
Suite but offers guests the luxury of the water mirror
balcony that steps directly into the lazy river that
connects to the main pool and swim up bar.
Max Occupancy: 5 Adults + 3 Children or 4 adults + 5
Children
Size: 2367 sq ft
THREE BEDROOM FAMILY SUITE
Designed with large parties in mind, this suite consists of
the One Bedroom Suite, Luxury Jacuzzi Jr. Suite and
Family Jacuzzi Jr. Suite.
Max Occupancy: 7 Adults + 5 Children or 6 adults + 7
Children
Size: 3174 sq ft
THREE BEDROOM SWIM UP FAMILY SUITE
This category includes all of the amenities described in
the Three Bedroom Family Suite as well as a water
mirror balcony that connects to the main pool and swim
up bar.
Max Occupancy: 7 Adults + 5 Children or 6 adults + 7
Children
Size: 3174 sq ft
ONE BEDROOM BEACHFRONT SUITE
These spacious suites include a master bedroom
featuring a king size bed
Max Occupancy: 2 Adults + 3 Children
Size: 1518 sq ft
FAMILY BEACHFRONT JACUZZI SUITE
These oversized suites designed especially for families
feature a king size bed and a separate living area for the
little ones, which includes a double and a single sofa
bed. Separated by sliding glass doors, the living area
features an LCD TV and DVD player. Relax on your
water-mirror balcony and step directly into your private
swimming pool.
Max occupancy: 2 adults + 3 children
Size: 893 sq ft
FAMILY OCEAN VIEW SUITE WITH PLUNGE POOL
Same as a Family Beachfront Jacuzzi Suite with a
plunge pool on the terrace.
Max occupancy: 2 adults + 3 children
Size: 893 sq ft
FAMILY ONE BEDROOM OCEAN VIEW SUITE WITH
PLUNGE POOL
These spacious suites include a master bedroom
featuring two double beds
Max occupancy: 2 adults + 2 children
Size: 1518 sq ft
TWO BEDROOM BEACHFRONT SUITE
This suite category provides the same amenities
described in the One-Bedroom Suite connected to our
Luxury Jacuzzi Jr. Suite. Relax on your water-mirror
FIVE BEDROOM OCEANFRONT VILLA
With a breathtaking ocean view, five spacious bedrooms
and an abundance of luxurious amenities to delight the
most discerning traveler, EDG Villa, by Karisma offers
the best in luxury vacations. The 10,500 square foot,
two- level vacation home boasts plush, modern living
spaces that blend seamlessly into 200 feet of exquisite
tropical shoreline. EDG Villa features contemporary
living and family rooms, a state-of-the-art home theater
and a spectacular pool which may be heated if desired.
Guests enjoy daily maid service, turndown service and
the care of a dedicated staff, including a 24-hour
Majordomo, executive chef, housekeeper, waiter, Kids
Club attendant, groundskeeper, gardener/pool
attendant, 24-hour security guards and an on-call
masseuse.
Kitchen:
A fully- equipped gourmet kitchen with all the modern
appliances necessary to prepare meals for your event or
for an intimate dinner is at your disposal. You may be
inspired to prepare meals yourself or to take advantage
of the pampering of the in-villa executive chef.
Microwave, refrigerator, oven, coffee maker, dishwasher
and much more are all at your fingertips.
Max occupancy: 11 adults + 11 children or 10 adults +
13 children
Size: 7513 sq ft
CHECK-IN 3:00 pm
CHECK-OUT 12:00 pm
*All indoor facilities are non-smoking, but smoking is
allowed in open air areas. GOURMET INCLUSIVE® RESTAURANTS
CHAKAY RESTAURANT AND SWIM UP BAR
Chakay restaurant is open for breakfast, lunch and
dinner. Chakay offers both food displays as well as a la
carte dining options in a welcoming setting with maritime
décor. For dinner you can choose from an a la carte
menu that changes daily. The bar features GI premium
beverages, soft drinks, a wide selection of juices and
non-alcoholic beverages.
Breakfast: 7:00 am – 11:00 am
Lunch: 11:00 am. – 5:30 pm
Dinner: 5:30 pm. – 10:00 pm
Bar: 7:00 am – 11:00 pm
COCOTALES
Guests also have the option of dining at this great
restaurant located at neighboring Marina Maroma.
Lunch: 12:00 pm – 5:00 pm
PAPITOS GOURMET BEACH CLUB – Adults Only
Features an interactive culinary experience in an open
kitchen concept, offering a themed lunch menu
throughout the week: The Chef Brochettes, Boutique
Burger, Taco Bar, Fish Market, BBQ, Spanish Paella
and The Prime Rib; while enjoying a breath-taking
Ocean view. Located next door at El Dorado Maroma.
Breakfast: 7:00 am – 11:00 am
Theme lunch from 12:00 pm - 3:00 pm
SABORES – Adults Only
Sabores restaurant serves exceptional breakfasts that
will keep you energized for an adventurous day.
Irresistible Mexican and Caribbean specialties with
international flair are served as well as the most
exclusive fresh seafood dishes caught daily for the
traveling epicurean. Our Chef uses the latest culinary
techniques to make every bite an unforgettable
experience. Guests can enjoy air conditioning dining or
outdoors at Sabores Palapa with the fresh Caribbean
breeze. Located next door at El Dorado Maroma.
Breakfast: 7:00 am – 11:00 am
Pizza: 11:00 am – 4:00 pm
Lunch: 12:00 pm – 5:30 pm
Dinner: 5:30 pm – 10:00 pm
KIYOKO – Adults Only
Kiyoko restaurant is a mystical combination of heaven
and ocean. In this tasteful setting you will experience
Asian-inspired cuisine served in the most creative ways.
Sushi, Sashimi, and Teppanyaki are only some of the
delicious mouthwatering dishes found on our menu.
Kiyoko provides its guests with a very intimate dining
atmosphere as well as chef interaction. Located next
door at El Dorado Maroma.
Dinner: 5:30 pm - 10:00 pm
MIO CUCINA ITALIANA – Adults Only
Providing intimate Italian dining using a traditional
approach, Mio features creative cuisine from Italy’s
sunny coastal and inland areas. Enjoy a variety of
Ocean Fresh Fish Carpaccio, Fruti di Mare and exquisite
pasta among other succulent dishes with authentic
ingredients in a relaxing and romantic atmosphere.
Located next door at El Dorado Maroma.
Dinner: 5:30 pm - 10:00 pm
nightly entertainment, pool table and music. Located
next door at El Dorado Maroma.
Open: 6:00 pm - 2:00 am
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24 HOUR GI ROOM SERVICE
El Dorado Generations Maroma offers a new type of inroom dining experience. Guests can enjoy our á la carte
menu delivered in gourmet baskets any time of the day
within the comfort and convenience of their spacious
suite, in their kitchenette facilities or even on their own
private terrace. Specialties include family style
continental breakfasts and sharing options, themed
dinners, and favorite dishes from our top restaurants at
El Dorado Maroma.

EKO KIDS CLUB
Generations Eko Kids Club features supervised
activities for children ages 4 to 12 years old. It offers the
kids a fun and safe place to play and unique children’s
experiences such as recycling materials for art projects
to teach children about the environment while having a
good time. The Kids Club has a movie area, craft station,
library, gaming consoles and more!
Open: 9:00 am – 9:30 pm
* Children under 4 years old require adult supervision.
BABY BEACH LOUNGE
Open throughout the day this special place was created
with little ones in mind to provide a shady area to enjoy
the beach. They will love the variety of things to do from
climbing to sliding and beach toys. The children will be
safely cared for by our certified Nannies allowing
parents to enjoy more adult oriented activities.
PRIVATE EVENT ROOM
This ocean front room is perfect for wedding receptions
or group gatherings and has perfect views of the ocean.
Capacity: up to 40 people, depending on room set up.
*To ensure total comfort and maximum flexibility, none
of our restaurants require reservations.
®
GOURMET INCLUSIVE BARS
SUNSET BAR
Sunset Bar provides guests with an ideal rooftop setting
where they can enjoy a cocktail and relax overlooking
the magnificent Mexican Caribbean sunset.
Bar: 5:00 pm-11:00 pm
BAR “24” SWIM-UP BAR – Adults Only
Located next to the Mi Hotelito Beachfront section, this
ocean-front bar serves Mexican beers, an exciting
variety of tropical drinks, cheladas prepared to taste and
healthy energizing drinks in a laid back Caribbean
atmosphere. Coffee, tea and newspaper service daily.
Located next door at El Dorado Maroma.
Open: 9:00 am - 11:00 pm
SABORES & TERRACE SWIM-UP BAR – Adults Only
Sea front bar with an exciting variety of tropical drinks,
Mexican beers, healthy energizing drinks and cheladas
prepared to taste in a relaxing atmosphere. Located next
door at El Dorado Maroma.
Open: 7:00 am - 11:00 pm
RICK’S BAR –Adults Only
Offering a wide selection of domestic and international
premium brands, this classic lounge bar allows for
relaxation and fun all in one. Rick’s Bar features our
GI BUTLER SERVICE
Pre Arrival

Ensure your preferences are in-suite in
accordance to the format previously filled out
online
Upon arrival

In room check in

Provide all information regarding tours and
spa services

Unpack luggage

Provide a private orientation of the property

Steam the first night’s clothes
(complimentary)
Throughout your stay

Make all dinner reservations, tour bookings
and on property activities

Reserve spa treatments

Serve continental family-style breakfast in
suite

Serve your favorite drinks while you lounge
on the beach or pool

Serve family themed in room dining

Serve pre-dinner drinks and GI bites

Make dinner reservations for adults at El
Dorado Generations Maroma & and El
Dorado Maroma

Make babysitter arrangements




Arrange special occasions and celebrations
on the beach
Liaise with housekeeping on servicing of the
suite
Ensure suite is kept in perfect condition and
arranged according to your preferences
Expedite all room service orders
Shine/clean shoes for dinner
Arrange laundering of clothing prior to
departure (5 pieces per person)
BEACH & POOL BUTLER SERVICE

Sunscreen and towel service

Cold scented towel service

Newspapers, reading material & magazines

Lunch orders for the restaurant

Picnic service on the beach
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Refreshment & Gourmet Bite delivery

Children’s toy lending
THE GI PLAN INCLUDES
Your Gourmet Inclusive® vacation begins at check-in as
you are greeted with a glass of champagne (smoothies
for the kids) and cool towel upon arrival. You will be
pampered with gourmet services and amenities such as
beach butlers, concierge service, daily turn down, 24
hours room service, premium beverages and gourmet
cuisine. Our trademark Gourmet Inclusive® service
offers unique and relaxing all-inclusive experiences
while at a luxury hotel.
Accommodations as selected
15 house wines
Welcome glass of sparkling wine for adults and
smoothies for kids
All meals and gourmet bites
All domestic and international alcoholic and nonalcoholic beverages
24 hour room service
Kids menu
Kids Club “EKO KIDS”
Beach butler
Snorkeling equipment
Concierge and vacation planner services
All taxes and gratuities
Wireless internet
Self-service sunset bar/lounge from 5 pm to 11 pm
Room service breakfast set up display in 1,2 & 3
bedroom suites
Library & reading area with sunset view
Family theme night in room dinning and continental
breakfast
BABY& CHILDREN AMENITIES
Stroller
Pack and play
Baby bottle warmer
Baby bottle sterilizer
Baby food
Baby monitor
Baby changing table with bathtub.
Crib
Stepping tool
Children bathrobes
OPTIONAL SERVICES & FEATURES
(Not included in your package)
Additional babysitting and nanny services
Beachfront Massage
Romantic candlelight diners on the beach
Use of the spa facilities at El Dorado Maroma
Sky wedding location (opening date TBA)
Tour desk
Scuba diving trips, certification, rental equipment and
deep sea fishing
Car rental & limousine service
Transportation to Playa del Carmen or Cancun
Packages: golf, cultural, horseback riding, night
cruises, night life and water sports, snorkeling, jet
skiing, boogie boards, parasailing, etc.
Private yoga instructor
Family dinners on the beach
Award winning International wine selection from our
cellar including Jackson Family Wines
Private dining arrangements
Fax and international phone calls
Laundry services
Money exchange
Sunset cruise for groups
Gift Shop (located next door at El Dorado Maroma)
Special wedding honeymoon and anniversary
packages
*All information contained in this document is
subject to change without prior notice.
V.20Feb 2013