Attachment EP3EOh, RN Satisfaction Plan Action Plan Telemetry Unit MHE RN Satisfaction Survey Action Plan Telemetry Unit - MHE 2012 Action Plans Measurement Goal/Objective Area for Interventions Improvement 1. Task Continue to develop the 1. Charge Nurse Committee will continue to meet periodically to charge nurse role review the charge nurse process. 2. Time for Patient Care 2. Charge Nurse guidelines will be revised as needed to create efficiency in this role. Improve method for making patient assignments . 3. Status Board will be created to assist charge nurses with making assignments more appropriately according to patient activity/acuity. Process will be reviewed with charge nurses and trialed then revised as necessary to be effective. Evaluation / Outcome 1. Increase 2012 mean score for Satisfied with Job to exceed the NDNQI mean. 2. Increase the 2012 mean score for Tasks to exceed the NDNQI mean. 1. Charge nurse committee meets quarterly. 2. Review quidelines. Revise only if needed. 3. Increase the NDNQI mean score for Time for Patient Care to exceed the mean 3. Status Board created to assist charge nurse in making assignments. Also created a screen in meditech for each nurse to document on which gives each patient an individual score according to care needs. Has been revised once with new education of nurses. 1 Attachment EP3EOh, RN Satisfaction Plan Action Plan Telemetry Unit MHE Redefine the NT role on Telemetry to meet job description as well as increase efficiency and increase resourcefulness to RNs. RN Satisfaction Survey Action Plan Telemetry Unit - MHE 2012 Action Plans 4. Unit Meeting to be held in August with nursing techs to discuss their role, what they see as challenges to effectively do their job. 5. RN to develop NT survey related to job description. 6. Small committee to be formed with RNs and NTs to write guidelines. Champions will be chosen to educate on these guidelines and to follow up on success. 4. August meeting for techs cancelled due to activity on unit. Rescheduled March 29, 13 5 & 6. Decided this would probably not be an effective method to look at guidelines. Waited until meeting with nursing techs. 2
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