Co-op News HILCO ELECTRIC COOPERATIVE Be Yourself BOA R D O F D IR E CTO RS MESSAGE FROM GENERAL MANAGER AND CEO DEBRA COLE ONE OF THE BEST PIECES OF ADVICE any of us will ever hear is to fig- ure out who we really are and then make the most of it. Good advice, indeed, but not always easy to follow. Let’s say you’re a basketballobsessed teenager desperately longing to be the local high school phenom who can sail through the air from the free throw line and dunk with rim-rattling authority. Unfortunately, you happen to be height-challenged. It may take you awhile to accept the fact that life may hold other possibilities and that you have your own unique talents to perfect. Or let’s say you’re the local electric co-op who for over 75 years has been providing your area good, reliable service; nothing fancy, just taking care of your memberconsumers, being a good corporate citizen, providing products and services your customers request. You wake up one morning to discover that maybe that’s not enough. Lawmakers have at last hammered out a restructuring scheme for your industry, and competition is riding in to town. Competition means big national companies with millions to spend on feel-good TV spots promising lower rates and new services. The big boys are going to blow you out of the water. How can you possibly compete? And then you remember the sage advice: Be yourself. Offer your customers what your big and brash competitors can’t offer: employees who know member-consumers by name and face and are happy to serve them; a co-op that continues to play a vital role in the community, whether it’s support for local economic development efforts or lighting the local Little League field; a proud tradition of safe, reliable service and member-consumers with a voice in how they secure one of the necessities of life. You don’t need to compete with a big company on its own terms, because a big company can’t match the advantages you’ve been perfecting for seven decades. Being yourself doesn’t mean resting on your laurels, of course. You’ll still be working hard to meet the challenges of fast-paced change in your industry. You’ll still offer the best possible price and the most responsive customer service you possibly can. And you’ll still be working to make sure that your community and its citizens are thriving and prospering. That’s the co-op way of doing business, and as your competitors are going to find, it’s pretty hard to beat. George Thiess, President, District 6 Joseph (Joe) Tedesco, Vice President, District 4 Janet (Jan) Smith, Secretary-Treasurer, District 7 Leroy Huff, District 1 Margaret Hill, District 2 Bill Allen, District 5 Ron Roberts, District 3 Operating in Dallas, Ellis, Hill, Johnson and McLennan counties G E NE R A L M A NAG E R A ND CE O Debra A. Cole COOPERATIVE OFFICES Itasca Headquarters 115 E. Main St. • P.O. Box 127 Itasca, Texas 76055 (254) 687-2331 1-800-338-6425 Midlothian 300A Silken Crossing Midlothian, Texas 76065 (972) 723-2900 Whitney 4581 FM 933 Whitney, Texas 76692 (254) 694-5237 1-888-850-6551 CONTACT US For information during office hours and outages after hours: Happy Presidents Day CALL US (254) 687-2331 local or 1-800-338-6425 toll-free EMAIL Monday, February 16 [email protected] FIND US ON THE WEB hilco.coop 18 Texas Co-op Power HILCO EC February 2015 hilco.coop 1-800-338-6425 | (254) 687-2331 | HILCO.COOP Time To Upgrade Electric Service? FEBRUARY IF YOUR LIGHTS FLICKER, circuits blow or lights go out when you plug in electronics or appliances, your home may need an electric service upgrade. Electric service upgrades can be expensive and complicated. However, the alternative is an unstable electrical system that can cause shocks and fires. You should consider getting your electric service upgraded if the following applies to you: a You recently remodeled or added a room. a You have new large appliances, such as a hot tub, water heater or air conditioner. a You plan on charging an electric vehicle. a Circuits trip, lights flicker or electronics turn off when you run several devices at the same time. a You live in an older home. Older homes were not designed to accommodate today’s electronics and appliances, so you may need upgraded electric service to power your home properly. If these apply to you, the first step is consulting a qualified electrician. An electrician will be able to tell you if you need a service upgrade or if your electric service has another issue. Consult several electricians to get different opinions. Ask for references, and make your final decision on an electrician based on qualifications and trust—not just price. To learn more about the electricity in your home and staying safe, visit SafeElectricity.org. February 5 SAVE THE DATE HILCO ELECTRIC MEMBER APPRECIATION SOUTHERN PICNIC March 26, 2015 J MICHNA’S BAR-B-QUE J PRIZES J LIVE MUSIC Look for your reservation card in the March issue of Texas Co-op Power. hilco.coop Bulletin Whitney Chamber of Commerce, Chamber Awards Banquet February 14 Valentine’s Day Share the Love Gala © ISTOCK.COM | LP KOE 6-10 p.m., Waxahachie Civic Center. Tickets online at casaofelliscounty.org or contact Kim Garlitz at (972) 937-1455. February 16 Presidents Day February 18 Ash Wednesday February 26 Hill County Day in Austin For more information, call 1-800-HILLSBORO or (254) 582-2481. BILLING SCHEDULE Payments are due by close of business at 5 p.m. on the due date. CYCLE 1 Billing Date . . . . . . . . . . . . . . . . . . . February 3 Due Date . . . . . . . . . . . . . . . . . . . . . February 19 CYCLE 2 Billing Date . . . . . . . . . . . . . . . . . . . February 10 Due Date . . . . . . . . . . . . . . . . . . . . . February 26 CYCLE 3 Billing Date . . . . . . . . . . . . . . . . . . . February 17 Due Date . . . . . . . . . . . . . . . . . . . . March 5 CYCLE 13 Billing Date . . . . . . . . . . . . . . . . . . . February 18 Due Date . . . . . . . . . . . . . . . . . . . . March 5 CYCLE 4 Billing Date . . . . . . . . . . . . . . . . . . . February 24 Due Date . . . . . . . . . . . . . . . . . . . . March 12 Co-op Power February 2015 HILCO EC Texas 19 HILCO ELECTRIC COOPERATIVE Make Your Home More Sustainable ADDING ENERGY-EFFICIENT FEATURES is among the most popular remodeling projects undertaken by homeowners. In its latest Home Design Trends Survey, the American Institute of Architects identified eight environmentally friendly features that are most popular with homeowners. Here’s how you can incorporate them into your home the next time you want to spruce it up: 1. Replace your old incandescent lightbulbs—in fixtures on ceilings, walls and in table lamps—with LED lights. If you replace the whole fixture, often the lights are integrated, so you might never have to change a bulb again. 2. Install a programmable thermostat, and program it so it lowers the heat (or turns up the AC) when you leave for work or go to sleep, then moves the temperature back to normal for times when the family is awake and at home. 3. Choose new products that are low maintenance. You’ll use less electricity, water and cleaning chemicals if surfaces like countertops, floors and patios are easy to sweep up or sponge off. You’ll save paint and time if you choose composite products with a factory finish that never requires painting. 4. Invest in energy efficiency. Wasting electricity isn’t the right thing to do for the environment, your family or your pocketbook. Energy-efficient kitchen appliances, double-pane windows and high-efficiency heating and air-conditioning equipment can help you make the difference you want to make in the world. 76805001 5. Try a tankless water heater. Not only does this kind of electric water heater use less energy, but it also delivers hot water the moment you turn on the spigot. 6. Buy Energy Star appliances when it’s time to replace your old ones. Besides using less energy and lowering your electric bill, these newer appliances often come with many advanced features that your old ones didn’t have. 7. Save water. The Environmental Protection Agency has a WaterSense rating for plumbing fixtures, including faucets, showerheads and toilets, that indicates which ones use the least water. Water shortage is a concern worldwide; do your part to conserve it. 8. Reuse household materials and products instead of throwing them away. Or donate them to an organization such as Habitat for Humanity, which can sell your used appliances and fixtures for money to help build homes for deserving families. © ISTOCK.COM | S E RE N E THOS Power Tip Did you know that 90 percent of the energy used to operate a washing machine comes from using hot water? A simple switch from hot to cold can save a great deal of energy. Also, consider air-drying to save even more household energy. Win a $50 Bill Credit! LOCAL ELECTRIC COOPERAT IVE EDITION Eccentric Artist Bob Wade All Things Chocol As you’re reading your Texas Co-op LAY Power, look for the LANDSCAPE “hidden” account number in the local HILCO pages in the center of the magazine. If it’s YOUR electric account number, call us before February 28—you have won a $50 credit on your HILCO electric bill! ate FEBRUARY 2015 Nacogdoches of the EXPERIENCE the best of TEXAS OUTDO ORS One of the simplest ways to spend less and make your home more energy efficient is by replacing old lightbulbs with CFLs or LEDs. 20 Texas Co-op Power HILCO EC February 2015 © ISTOCK.CO M | CHON ESS (254) 687-2331 or 1-800-338-6425 hilco.coop 1-800-338-6425 | (254) 687-2331 | HILCO.COOP Application deadline is April 15. Do you aspire to go to college? If you’re a high school senior with the strong desire to attend college, HILCO Electric can help. Every year, we award scholarships to young men and women to help make their dreams a reality. Who can apply? Any graduating high school senior who is a dependent of a HILCO Electric member and meets the eligibility requirements listed on the application. How to apply Visit hilco.coop and download the application. For more information on the HILCO Electric Scholarship for Excellence, contact Kendra Markwardt at (254) 687-2331, ext. 1145. hilco.coop Co-op Power February 2015 HILCO EC Texas 21 HILCO ELECTRIC COOPERATIVE HILCO Board Honors Employees THE HILCO BOARD OF DIRECTORS HONORED EMPLOYEES of HILCO Electric and HILCO United Services at its annual awards ceremony and Christmas dinner, December 12. Awards were presented to employees for years of service and loyalty to the cooperative. General Manager/CEO Debra Cole hosted the evening’s activities and welcomed board members, current and retired HILCO employees and special guests, including members of the Operation Round Up Trust Board and representatives from KBS Electrical Distributors. She ended the evening by saying, “I am so proud of the staff at HILCO, and I believe they are a perfect example of Mattie Stepanek’s quote: ‘Unity is strength … where there is teamwork and collaboration, wonderful things can be achieved.’ Thanks to all for serving the HILCO members, and congratulations to the ones who achieved a milestone in their service.” HILCO Director Bill Allen received a 10-year award for service to the cooperative. Allen represents District 5 in the Whitney area on the HILCO board. Five-year awards were presented to, from left, Michael Grisham, Clayton Thompson, Lance Henkelman, Board Secretary/Treasurer Jan Smith, Shane Edwards and Victor Canales. Trust Board Member Martha Strona also received an award for 10 years of service to the HILCO Trust Board but was not available for the award photo. Mark Fehnel received an award for 21 years of service to the cooperative. Receiving awards for 10 years of service were, from left, Danny Smith, Dana Edwards and Tommy Bradley. Chris Thomson received an award for 25 years of service and General Manager/CEO Debra Cole received a 30-year award. Completing 15 years of service were, from left, Gena Brooks, John Prescott, Darrell Sulak, Ruth Infante and Felicia Guy. 22 Texas Co-op Power HILCO EC February 2015 hilco.coop 1-800-338-6425 | (254) 687-2331 | HILCO.COOP RECIPE OF THE MONTH RICK PATRICK © ISTOCK.COM | BRYN GE LZON Cajun Cornbread Casserole Ice Isn’t Always Nice Although much of the state is unaccustomed to snow and ice, temperatures can fall below freezing even in South Texas. Snow and ice snap tree branches and cause electric lines to sag. To make our families safe and comfortable during a winter power outage: a Report any outages. a Turn off electrical appliances that were operating at the time the power went off, including your heating system. Leave one light on so you’ll know when service has been restored. a Keep warm by closing off rooms you don’t need and use only safe sources of heat, such as a wood stove. Do not burn charcoal indoors—it releases carbon monoxide, which is deadly. If you operate lanterns or fuel-fired cookstoves or heaters, make sure that you have adequate ventilation to keep harmful fumes from accumulating. a Don’t drive unless absolutely necessary until road conditions improve. If you must drive, go slowly and lightly pump your brakes to stop. a Be extra careful not to slip on treacherous ice. HILCO Electric Cooperative encourages you to stay safe this winter. hilco.coop 2 packages yellow cornbread mix (plus ingredients as directed on package) 1/2 cup butter 1/2 cup onion, chopped 1/2 cup celery, chopped 1/2 cup bell pepper, chopped 1 pound frozen crawfish tails or 1 pound shrimp, cooked, peeled and deveined 1/2 cup milk 1 can (11 ounces) cream-style corn 2 eggs 1 jar pimientos 1 cup cheddar cheese, shredded 1. Bake cornbread as directed. Allow to cool, then crumble into a large mixing bowl. 2. Melt butter in a large saucepan. Add onion, celery and bell pepper and sauté until soft. Add crawfish tails or shrimp and cook for about 5 minutes, stirring often. Add milk and cream-style corn and stir until mixture is blended. 3. Add to cornbread along with eggs, pimientos and cheese. Mix well and season with salt and pepper to taste. 4. Transfer to a baking dish and bake at 350 degrees for 45 minutes. Find this and more delicious recipes online at TEXASCOOPPOWER.COM Co-op Power February 2015 HILCO EC Texas 23 HILCO ELECTRIC COOPERATIVE New Technologies Make the Electric Grid Faster, Better, Smarter YOU MIGHT NOT NOTICE WHEN YOU PLUG IN YOUR TOASTER or your iron, but the nation’s electric grid is undergoing a revolution—a digital revolution. Recent advances in technology are transforming how we make and move electricity, and over time, these changes will greatly improve the efficiency and reliability of electric power. Rural electric co-ops have been helping lay the groundwork for this transformation with a $68 million “smart grid” research project funded in part by the U.S. Department of Energy. A group of 23 co-ops in 12 states deployed an array of new technologies and installed more than 270,000 pieces of equipment. Four years later, we have a better understanding of how we can move forward to modernize our electric system. Despite the relatively small size of most electric co-ops, we are adopting these new technologies at a faster rate than the larger utilities—in part because we stand to gain more. Serving rural areas brings special challenges. Co-op service territories cover 75 percent of the nation’s landmass, and co-ops serve some of the country’s most rugged and remote regions. New automation software, however, can minimize these difficulties by enabling the utility to manage parts of the system remotely, saving the co-op—and its members—a lot of money. Here are some of the benefits these upgrades will offer our member-consumers: Reliability. New digital meters can send information about outages back to the co-op’s operations center. Armed with this information, linemen don’t have to spend nearly as much time looking for the cause of an outage, which decreases restoration times. In addition, new “smart feeder switching” can enable co-ops to reroute power during certain outages, thereby minimizing the number of members who lose power. Efficiency. Digital meters can provide consumers with new data about their energy use. Consumers have discovered broken appliances, safety hazards and other problems using data supplied by their meters. More frequently, however, the data gives consumers a better idea of how they are using electricity—and how they can change their habits to lower their bills. Digital meters can send electric use data to the co-op, eliminating the need for meter reading, which saves money. In the case of co-ops that estimate use or have their members report their own use, digital meters will improve consistency and accuracy in billing. New technologies can also help the co-op reduce the amount of electricity lost in transmission. In the longer term, smart grid technology will change how we use electricity. Armed with more information, consumers will have more control. They will be able to generate and store their own electricity, while using that electricity more efficiently. So in the future, when you use your smartphone to see if you remembered to turn off your oven, remember that your electric co-op helped bring about the revolution that made that feat possible. I STOCK.COM | MN PH OTOGRAP HY Electric cooperatives serve the country’s most rugged and remote regions. New automation software can ease related difficulties by enabling co-ops to manage parts of the system remotely—which saves co-op members money. 24 Texas Co-op Power HILCO EC February 2015 hilco.coop 1-800-338-6425 | (254) 687-2331 | HILCO.COOP FACES OF HILCO Meet the People Who Work for You Greg Sewell has devoted 26 years of hard work and dedication to HILCO Electric. Greg began his career as a meter reader and groundman in 1988. Today, Greg is the special equipment coordinator in the HILCO Operation Department. When asked what he enjoys most about his job, Greg replied: “Working with and assisting the linemen in the field with HILCO’s SCADA system.” Away from work, Greg enjoys spending time with his wife, Shanah, and their four children, Hanah, Mason, Gavin and Chloe. The kids are all actively involved in sports and school activities, which keep Greg and Shanah busy. Don Sanderlin has been committed to providing the best service possible to HILCO members since 1991. Don began his career at HILCO as a groundman 23 years ago. Don spends most of his time clearing rights-of-way and overseeing brush crews. Don still works as a lineman on call and can always be relied upon when needed during an outage. On days when Don is not working, he enjoys teaching God’s word, woodworking, camping, gardening and spending time with his wife, Tania, and their children and two grandchildren. Cathy Farquhar has delivered exceptional customer service to members for more than 18 years. Cathy began working at HILCO as a part-time member service representative and was later transfered to the Billing Department, where she currently holds the title as an assistant AR billing coordinator. Efficient organization and attention to detail are vital to her daily operations, and Cathy excels at both. Cathy enjoys reading, gardening and spending time with her nieces and nephews. Cathy and her husband, Danny, have pets that they recognize as their own “kids.” Chris Thomson has provided dedication to fellow employees and the members of HILCO Electric since 1989. Chris began working for HILCO as a brush cutter and soon began reading meters. Chris is a first class lineman and also assists with locating line and occasionally helps with special equipment. During his free time, Chris and his wife, Sally, enjoy raising border collies, which they train and show in trials. They also raise meat goats and sheep. Chris and Sally have been married 31 years and love spending time with their daughter, Jennifer, and son, Kyle. Danny Christian joined the HILCO Electric family more than 29 years ago and serves as the engineering technical coordinator. Danny is fully dedicated to his job and says he enjoys everything about his position, especially the challenging and complicated tasks. When away from the co-op, Danny and his wife of more than 25 years, Tammy, love to cook, take road trips and volunteer in their community. hilco.coop Co-op Power February 2015 HILCO EC Texas 25
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