Tippie College of Business Associate Director, Executive MBA Programs Local Area Job Description Job Family: Job Title: Working Title: Position #: Academic or Clinical Program Management & Services Acad Clin Prog Mgt Specialist Associate Director, Executive MBA Programs 00167582 Job Code: PCC3 Salary Level: 5A Summary: The position of Associate Director, Executive MBA (EMBA) programs is responsible for operating and expanding Tippie’ s Executive MBA programs currently offered in Iowa City and Des Moines. This individual will be involved in all program aspects including: student recruitment; student satisfaction and outcomes; building and managing relationships with alumni, corporate partners and stakeholders; financial budgeting and oversight; working with faculty on curriculum enhancements; strategic planning and analysis; event planning and logistics, and staff management. This position requires a combination of business development, relationship management, operations/administration and logistics skills. The Associate Director will be involved in state and regional development with a particular focus on student recruitment and organizational relationship development in central Iowa and westward. A successful candidate will be a dynamic self-starter, flexible to adapt to unexpected change, and be able to make decisions in a fast-paced environment. This position involves up to 40% travel, mostly within Iowa, during the school year and peak recruiting times. Some evening and weekend time is also required. KEY AREAS OF RESPONSIBILITY (KARs): Recruit, admit and retain students for EMBA programs Develop and implement strategies to recruit high quality Executive MBA cohorts representing diverse personal, academic, professional, and organizational backgrounds. Interview and advise prospective students regarding admission; evaluate application packages and transcripts; make admission decisions regarding routine exceptions and petitions Analyze admissions data; develop; maintain and monitor reports to support program goals; maintain student records Plan and implement student recruitment events across the region and online Plan and implement events to engage students/families, alums, potential students and sponsors Cultivate, maintain and enhance relationships with EMBA alumni, corporate sponsors and community leaders. Actively participate in business and community organizations across the state to gain visibility for the Tippie EMBA program. Examples include ABI, Rotary, Chambers of Commerce, etc. Work with Tippie MBA marketing team to develop and implement a marketing plan to support recruiting goals and enhance the Tippie brand Oversee and enhance EMBA program website strategy and content Contribute content and editorial input to marketing materials Provide information to assist in measuring results of marketing initiatives Administer EMBA program to meet University and Tippie requirements, academic standards and curricular policies Develop and maintain productive working relationships with faculty and staff at Tippie and across the University, and with internal and external suppliers to the EMBA program Participate in strategic planning process; prepare EMBA portion of plan Monitor student performance, perform degree audits and work with Program Coordinator to plan and implement graduation activities Develop and maintain program materials and schedules; incorporate changes into internal and external documents In conjunction with program coordinator and assistant director, create and maintain EMBA master calendars Work with Program Coordinator to compile accurate statistics for MBA program surveys and other requests for data Effectively leverage and develop the skills of support team, including Assistant Director, Program Coordinator and graduate assistants Assist with the development and ongoing improvement of EMBA curriculum Work with Tippie faculty and staff and external stakeholders to plan, design, integrate and evaluate curriculum for continuous improvement Benchmark best practices among global EMBA programs and recommend enhancements Work with Departmental Executive Officers (DEOs) to formulate teaching schedules that match program requirements and instructor availability Review course evaluations and address issues as appropriate Working with Program Coordinator, plan and implement all aspects of first and second year EMBA residency weeks Work with faculty and Assistant Dean to collect and compile data for Assurance of Learning requirements Develop and coordinate student satisfaction survey process; analyze results, develop and implement improvement plans Develop and manage the budget for Executive MBA programs Manage program budgets while maintaining Tippie brand and student experience Actively monitor expenditures vs. budget. Provide midyear and interim projections as requested; proactively identify and discuss potential budget variances with the Assistant Dean Work with Accounting, Purchasing, Legal, Risk Management and other entities as needed to ensure that financial commitments comply with University policy Represent the University of Iowa, Tippie College of Business and the EMBA program Attend and actively participate in global and regional EMBA Council conferences Represent the Program at Tippie and University functions and community activities and events Serve as assigned or requested on Tippie and University committees Technical Competencies Recruit Students/ Promote the University to the Public Plan, implement and assess recruitment programs and services. Plan and implement staff training. Recruitment programs might include but are not limited to on/off campus programs for prospective students, advisory boards, programs/activities for targeted populations. Coordinate recruitment (outreach) activities with campus and external partners. Academic/Clinical Program Administration Knowledge of the operation and application of academic standards and curricular policies; ability to coordinate and support academic activities to enhance the operation and function of the academic program. Relationship Management Ability to establish and build healthy working relations and partnerships with clients, vendors, and peers. Educational/Instructional Program Management Knowledge of and ability to manage educational/instructional programs, including research projects, extra-curricular activities, and/or academic planning. Facilitating Student Transitions Knowledge of and the ability to provide incoming students with a welcoming environment and to help familiarize them with school facilities, policies, services, and expectations for success and retention. Event Management Knowledge of event management processes and activities; ability to plan, organize and execute events and to coordinate resources before, during and after an event. Universal Competencies Collaboration and Embracing Diversity Expert/Leader Positive Impact/Achieving Results Extensive Service Extensive Excellence/Customer Focus Creates and champions initiatives that foster respectful communication, learning and a spirit of cooperation. Regularly shares information and effectively influences to gain common commitment in achieving objectives. Shapes unit/department, college/division, or university governance so as to reinforce collaboration, accountability, and responsibility. Promotes collaborative climate that recognizes, celebrates, and rewards diversity. Ensures time, resources, energy, learning opportunities, and actions are focused on priorities that matter to the changing workplace. Creates a team environment of accountability and commitment for reaching goals and desired results; ensures team is developed to address future needs. Ensures compliance with codes of ethics that benefit the overall good of all constituents. Demonstrates and communicates a big picture understanding of the organization, its interrelationships, and priorities. Participates in developing a variety of effective ways to deal with service challenges. Models service delivery and coaches others to deliver excellent service in a variety of settings. Communicates well with direct reports, peers, leadership and external constituents. Utilizes various methods for information sharing and information gathering. Modifies processes to enhance service. Supervision Received The Associate Director reports to the Assistant Dean, Executive Education. Supervision Exercised This role supervises the Assistant Director, Executive MBA programs, as well as part-time graduate assistant(s) or site assistant(s). This position shares responsibility for functional supervision of Program Coordinator who supports the department. Education Required Bachelor’s degree in Business Administration or related field, or equivalent combination of education and experience. Required Qualifications Typically 1-3+ years working in a role representing an organization to potential customers and stakeholders Demonstrated extensive interpersonal skills to develop and enhance professional relationships with alumni, faculty, corporations/organizations, government entities, colleagues and potential partners throughout the business community and various University schools and departments. Extensive oral and written communication skills - ability to communicate effectively at executive-levels in industry, the community, and within and outside the University Proven sales, business development, recruiting (or equivalent) skills Working knowledge of planning and managing budgets Working knowledge of Microsoft Office Suite Desired Qualifications Master’s degree in business administration or related field, or equivalent combination of education and experience 3-5+ years working in a role representing an organization to potential customers and stakeholders Experience managing an organization or unit with multiple constituents and a global perspective Experience working in an accredited MBA program Experience in executive-level recruiting Experience in multiple areas of business Supervisory experience Knowledge of University policies and procedures Working knowledge of Customer Relationship Management (CRM) systems Familiarity with the business community in Iowa
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