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amasol customer day 2014: ”Panta rhei“
Or with focus on the current situation in IT: Change is the only constant. It is this change that you as an IT manager continuously have to
address. For this reason, the title of the keynote of Steven Guthrie, Senior Advisor at CA, “Business as Usual Will Make You Irrelevant in Three
Years” is not a threat, but a call to actively drive the further development of your corporate IT.
The good news is that nobody today has to start from scratch, but can rely on comprehensive existing concepts, information and experiences. Best example: IT Operations Analytics (ITOA). Based on data and information from various areas such as IT Infrastructure Management
or Application Performance Management ITOA uses “big data” methods that are already established in other user scenarios to enable a
completely new IT Management approach: IT Management 2.0, as Dr. Thomas Mendel calls it in his keynote.
On the next day, a representative of AMADEUS will report as an end-user how the company uses this approach to be able to flexibly address
the changes and requirements of the future. In addition, we are very happy to welcome further top-class speakers from end-user companies
such as Deutsche Telekom, Robert Bosch, BMW and BASF IT.
“Panta rhei“ also applies to amasol. What this means in detail we will tell you at the customer day. You will find further information on the
event and the agenda in this invitation. I look forward to welcoming you at the amasol customer day 2014.
Yours sincerely,
accommodation
INNSIDE by Meliá Dresden
Hotel
Salzgasse 4
01067 Dresden
keynote & dinner may 14
asisi Panometer
Gasanstaltstraße 8 B
01237 Dresden
conFerence VenUe may 15
DGUV Congress
Conference Center of the
German Social Accident Insurance
House 2: Königsbrücker Landstraße 2
01109 Dresden
agenda may 14
05.30 - 07.00 PM amasol ITBM User Group Meeting
(Meliá Hotel) Special Event
Marc Tetens, BSM Team Leader, amasol AG
07.00 - 07.30 PM Meeting point in the hotel lobby, transfer to
the evening venue (Keynote & Dinner)
07.30 - 07.45 PM Registration and welcome reception
07.45 - 08.00 PM Opening of the amasol customer day 2014
Frank Jahn, Member of the Board, amasol AG
08.00 - 08.20 PM Business as Usual Will Make You Irrelevant in
Three Years - Steven Guthrie, Advisor, CA Technologies
08.20 - 08.40 PM IT Management 2.0
Dr. Thomas Mendel, Analyst, Research in Action
08.40 - 10.00 PM Flying Menu and opportunity to chat with other
customers, producers and amasol representatives
10.00 - 10.15 PM Transfer to the Dresden Frauenkirche and/or
ascent to the chapel with view over Dresden city
11.00 PM Expected end
agenda may 15
09.00 - 09.30 AM Registration
09.30 - 10.20 AM amasol customer day 2014
Topic overview: ITIM, EUEM, BSM, ITOA
Wolfgang Bachmann & Stefan Deml,
Members of the Board, amasol AG
10.20 - 11.00 AM Monitoring Development by
Behavior-Based Problem Recognition
Christoph Schwaiger, Project Manager, Amadeus IT Group
11.00 - 11.20 AM Coffee break Time for networking and live demos
11.20 - 12.00 AM Smart SLA - For Transparency and Control Managing Best Service Quality
@ Deutsche Telekom
Dr. Frank Seyl & Polya Doychinova, Business Excellence,
MNC Sales and Service, Deutsche Telekom
12.00 - 01.20 PM Lunch break Time for networking and live demos
01.20 - 01.50 PM Next Generation IT Management
Dr. Thomas Mendel, Analyst, Research in Action
01.50 - 03.00 PM TRACK SESSIONS
track sessions
IT InfrasTrucTure ManageMenT
01.50 - 02.10 PM Further Development of CA Service Assurance with
Focus on CA Nimsoft Monitor
Richard Schiller, Senior Consultant, amasol AG
02.10 - 03.00 PM CA Service Assurance Strategy
Steven Guthrie, Advisor, CA Technologies
agenda may 15
03.00 - 03.45 PM Coffee break Time for networking and live demos
03.45 - 04.00 PM End-to-End-Network Transparency and Safety
Martin Heinzelmann, Presales Consultant, Ixia
BusIness servIce ManageMenT
01.50 - 02.10 PM Regulation of the Quality of Information Services
through Service KPIs
Dr. Falk, Principle Service Processes Management, BASF
02.10 - 03.00 PM VMware ITBM Roadmap
Alexander Meisel, Senior Consultant, VMware Global Inc.
04.00 - 04.30 PM Worldwide End User Experience Management
by Robert Bosch
Günther Berg, Team Leader Corporate Sector Information
Systems and Services Operations Monitoring and Reporting,
Robert Bosch GmbH
04.30 - 04.45 PM Closing Speech
Frank Jahn, Member of the Board, amasol AG
end user experIence
01.50 - 02.10 PM Preparation of Infrastructural Decisions for the
Rollout of a Worldwide Web Platform by Means of
Compuware APMaaS (Gomez)
Mustafa Topaloglu, Project Manager, BMW AG
02.10 - 03.00 PM Compuware APM Strategy
Krzysztof Ziemianowicz, Product Manager, Compuware Corp.
Application form via QR Code or:
http://www.amasol.de/sys/buchungsformular.html?evid=1
Further information:
www.amasol.de
amasol AG
Campus Neue Balan
Claudius-Keller-Straße 3 B
81669 Munich
Phone: + 49 (0) 89 189 47 43 0
[email protected]