PRONTO COMPUTER SOLUTIONS (PTY) LTD Pronto Computer Solutions Registration Number 2010/005233/07 Vat Number 4960255521 21 Van Rensburg Street Nelspruit Tel: 013 752 5007 Directors: DC Annandale, FB Herbst, TI Matidza, L De Oliveira 1 PRONTO COMPUTER SOLUTIONS (PTY) LTD 21 Van Rensburg Street Nelspruit 1200 PO Box 160 Sonpark 1206 Tel: 752 5007 Fax: 086 691 3989 R/N: 2010/005233/07 VAT Number 4960255521 Tuesday, March 10, 2015 Attention: To whom it may concern Re: Pronto Computer Solutions Please find herewith documentation for your attention regarding Services that we, as Pronto Nelspruit, can offer you as the end user. Value Added Services Pronto Nelspruit is a local established IT Company, supporting the local community through a complement of 19 highly skilled Financial, Sales, IT, Development Engineers and back-office staff. Our resources have extensive experience in dealing with and supporting of IT related support and projects for TSB Sugar, SPAR DC, MAN Truck, NIHEMP, Kia Motors, Komatiland Forrest, University of Mpumalanga, Toyota, etc. Our continuous investment in strategic vendor/manufacturer relationships and the ability for PCS to attract, retain and consistently motivate skilled and experienced technical staff are just a few distinguishing characteristic management attributes which support our ongoing exhaustive efforts into maximising ICT efficiencies and cost savings for our client base. These tangible and meaningful cost savings are accomplished by having the ability to source and implement leading edge technologies and best fit solutions whilst adopting tried and tested support and service methodologies. Pronto is a registered supplier on the PURCO database to the benefit of Tertiary Institutions in order to supply ICT hardware, Software and technical support. PCS has achieved Hp Business Partner, HP Silver Partner status for 2015/16 and is and OKI authorised Service centre for Mpumalanga. Our goal is to develop a healthy and beneficial business partnership going into the future; this is underpinned by our values based upon trust and honesty. Points to note about Pronto Nelspruit • Our helpdesk support and services is fast, friendly and professional. • We have certified specialists in all the IT disciplines, namely Networking, Server administration, VOIP, Security as well as Desktop and printer Support. • We have strategic partnerships with all major suppliers, which mean that we can source almost any part, product or software at a very competitive price and in a short space of time. • We spend more on training our personnel than most other companies. We spent over R 200k on Hp, Kaspersky Anti-virus and OKI in keeping our staff certified. • Pronto is the outsourced partner with TSB Sugar Malalane, Pongola and Komatipoort since 2008, managing their entire IT environment with competent certified engineers. Our total Mpumalanga staff compliment is 19 and all available to you, the end-user. • We’re an OKI authorized service centre for Mpumalanga. • We’re a Certified HP Business- and Silver Partner. • We specialise in IT infrastructure design • IT hardware and software sales • Audio Visual Solutions & maintenance (Projectors, TVs, Hi-Fi systems) • Domain & E-mail hosting • ADSL installation & Support • Network installations • Pastel accounting software Installations • VOIP Telephony. • Data Recovery Directors: DC Annandale, FB Herbst, TI Matidza, L De Oliveira 2 PRONTO COMPUTER SOLUTIONS (PTY) LTD • Printer support, Servicing and repairs • Virus Removal • Remote Support Documents available on request valid for 2015 1. Tax Clearance 2. BEE certificate 3. Letter of Good standing 4. Vendor application 5. Proof of Bank letter from FNB 6. Co. registration 7 Audited Financials Please be assured of our utmost service and support at all times Regards ________________________________________ Dawie Annandale Managing Director Pronto Computer Solutions (PTY) LTD NELSPRUIT Mpumalanga Telephone: +27 13 752 5007 Cellular: +27 82 601 0809 Facsimile: 086 691 3989 E-mail: [email protected] ______________www.prontonelspruit.co.za Prices are valid for one day from date of quote. Prices exclude VAT. Prices are subject to exchange rate fluctuations. Directors: DC Annandale, FB Herbst, TI Matidza, L De Oliveira 3 PRONTO COMPUTER SOLUTIONS (PTY) LTD Corporate Profile Pronto Computer Solutions (Pty) Ltd, PCS, was established during the first quarter of 2010 due to various opportunities in the market and the vision to support an existing large customer base. Our core focus is dedicated to the supply and support of a wide range of ICT related products, hence our outsourced contracts and service level agreements with various Companies of which some are making use of our Rental options available through Channel Capital. E.g. TSB Sugar, BUCO and Mjejane River Lodge Level 2 BEE Recognition Level - 100% in accordance with BBBEE Act No. 53 of 2003 and the Codes of Good Practice 2007. Tax clearance Expiry date 2015-11-24 Audited Financials for 2013-2014 Pronto Nelspruit appreciates the privilege of partnering with large organizations such as: Tarsus Technologies with its subsidiaries Mustek Westcon AIM (Advanced Infrastructure Solutions) for Cabling TVR Computers Axiz Pinnacle Channel Capital Financial Services Supplier of: • • IT related hardware and software. All IT paraphernalia • Microsoft licensing- and Auditing • Enterprise Management and technical support with qualified engineers. Technical support One of the largest IT skilled companies in Mpumalanga. Fixed on-site support or per hour support. Service level agreements tailored to the client's needs. Roaming technicians. Strong and experienced in-house sales and financial component. All engineers are qualified in their respective field of expertise 4 x AIS, 7 Accredited Platform, 2 x Qualified Systems Engineer OKI Authorize Service Centre Hp printer- Laptop and desktop support Directors: DC Annandale, FB Herbst, TI Matidza, L De Oliveira 4 PRONTO COMPUTER SOLUTIONS (PTY) LTD Through our Rental Options and benefits, you: • Enhance access to working capital • Support business expansion and investment • Streamline fixed and movable asset acquisition • Applicable on IT related Hard and Software • Minimized income tax obligations • Off balance sheet financing • Working capital conserved • Payment forecasting Client Database featuring over more than 150 valued clients such as: 1. TSB Sugar Malalane, Swaziland, Pongola (Outsourced contract Since 2008) 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Dwarsrivier Mine , Two Rivers Platinum , Barberton Mines University of Mpumalanga, MAN Truck and Bus (Services level agreement) Mjejane Lodge (Service level agreement) Spar Distribution Centre Kia Motors Toyota Malalane Komatiland Forest Innibos Silver Partner Sembcorp Silulumanzi Sappi Pronto Webpage: www.prontonelspruit.co.za Conclusion Pronto Nelspruit has the expertise to offer a complete ICT solution through: • Dedication, Integrity and Honesty • Empowering the previously disadvantaged • Continuously improving relationships with local Partners • Backed by a highly skilled and passionate staff complement • Selling a Solution and not just a product Pronto Staff member Skills Matrix Jourdeau Burger Werner van der Berg 2015 Certification Products involved Accredited Platform Specialist HP Commercial Desktops, Workstations and Notebooks Desktops, Workstations and Notebooks Accredited Platform Specialist HP LaserJet Solutions Printers National Diploma Software Development (Tshwane University Of Technology) Software Development Certification Products involved A+ Desktops, Workstations and Notebooks N.Dip: Software Development HP ATP AIS (Accredited System Engineer) HP Network and Switches HP ATP ASE (Accredited System Engineer) HP Network and Switches Certification Products involved Directors: DC Annandale, FB Herbst, TI Matidza, L De Oliveira 5 PRONTO COMPUTER SOLUTIONS (PTY) LTD Thabo Matidza Diploma in PC Engineering(A+) Desktops, Workstations and Notebooks Diploma in Office Computing Microsoft office products Networking Technologies(N+) · Cable installation · Network installation · Implementing of LAN and WAN Certification Werner Ries Products involved National Diploma in Communication Electronics N6 National Diploma in Industrial Electronics N6 National Diploma in Digital Electronics N6 National Diploma in Engineering Mathematics N6 Chares Katzke A+ N+ Information Technology BCRIM CISCO networks CCNA CISCO networks MCTS Microsoft HP AIS HP Networking Fortinet firewall training Fortinet Certification Products involved MCITP Windows 7 Enterprise Desktop support technician Desktops, workstations, laptops and OS deployment Desktops, Workstations and Notebooks. Accredited platform specialist HP commercial desktops, workstations and notebooks National Diploma Software Development (Tshwane University Of Technology) Kaspersky Certified Professional: Kaspersky Endpoint Security for Windows Kaspersky Certified Professional: Encryption Software Development Kaspersky Certified Professional: Systems Management Anti-Virus and System Management Principles of Project Management Project Management Certification Products involved Elize Annandale Creditors and financial control Pastel Zurietta Pieterse Procurement Officer Pastel Margeret Herbst Helpdesk Administrator Radical Certification Products involved A+ with Merit Award Desktops, Workstations and Notebooks Copiers & Printers HP LaserJet Various qualifications in Analog and Digital MFU's HP MFU's, dot matrix etc. Workstation, Laptop & Desktop HP Compaq & ProBook Series HP AIS HP E and A Series Switches Certification Products involved Conrad van Zyl Directors: DC Annandale, FB Herbst, TI Matidza, L De Oliveira Anti-Virus and System Management Anti-Virus and System Management 6 PRONTO COMPUTER SOLUTIONS (PTY) LTD Dries Hanekom Gerrit Pienaar A plus Computer technician Comptia international Certificate Effective stock control Attendance certificate Hp Platform Specialist HP Commercial Desktop, Workstations and Notebook. Certification Products involved HP2-H27: Servicing HP desktops workstations and Notebooks Windows 8 MCSA (configuring windows 8)– E500-5626 Desktops, Workstations and Notebooks MCSE 2003 & MCITP 2008 Hands-On Microsoft Certified Professional (managing and maintaining windows 8)– E493 - 4156 Pronto Staff member Skills Matrix Jaco Bothma Barry Herbst Dawie Annandale Certification Products involved Mitel engineer Mitel Certification Products involved 17 years IT experience Service Level Agreement Management, Management and Project management Project Management: Diploma HP AIS (Accredited Integration Specialist) University of Johannesburg Project management HP Network and Switching Certification Products involved 23 years IT experience SLA Management Certified Project Management Varsity College- Project Management HP Procurve Sales certification Piet Maritz HED University of Johannesburg HOD Certification Products involved Microsoft Certified Solutions Associate Windows Server 2008 Windows Server 2012 Microsoft Certified IT Professional Enterprise Messaging Administrator Exchange 2007 Enterprise Administrator on windows Server 2008 Microsoft Certified Systems Engineer Windows Server 2003 Microsoft Certified systems Administrator Messaging on windows Server 2003 Windows Server 2003 Microsoft Certified Technology Specialist Windows 7 Configuration Microsoft Forefront Client and Server Configuration Windows Server Virtualization Configuration Directors: DC Annandale, FB Herbst, TI Matidza, L De Oliveira 7 PRONTO COMPUTER SOLUTIONS (PTY) LTD Microsoft Exchange Server 2007, Configuration Windows Server 2008 Active Directory, Configuration Windows Server 2008 Applications Infrastructure, Configuration Windows Server 2008 Network Infrastructure Configuration Microsoft Windows Vista, Configuration Microsoft Certified Professional Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows Server 2012 Gerhard Van Zyl Piet Small Certification Products involved A+ PC supported Tech N+ Network Supported Tech I-net + Internet Supported Tech HP ATP AIS (Accredited System Engineer) HP Network and Switches Certification Products involved OKI C5500 Series C9600 Series C9800 Series OKI Printing Solutions Range OKI MX Range of Line Printers Tally Genicom 6306 and 6312 Range of Line Printers Tally Genicom 6600 Range of Line Printers HP APS-HP Monochrome High-end and Mid-Range MFP Printers Paul Bowring OKI Es range of copiers HP APS Laserjet solutions 2013 bootcamp Printer support 12 years + experience Certification Products involved 13 Year's in IT industy technical support on PC's A+ PC Support Tech Microsoft Certified Systems Engineer (MCSE) Windows Server 2003 Systems Administrator on Windows Server 2003 NT4 Server 3 Years Phone Support at Software Development company. Prophet SQL Server Administration + Backup Scheduling MS SQL Scripting and report Writing OKI Printer Technician ML dot-matrix printer, and other OKI Printers Cisco Accredited SMB Cisco Certified for Technical Sales and Account Management Certification Directors: DC Annandale, FB Herbst, TI Matidza, L De Oliveira Products involved 8 PRONTO COMPUTER SOLUTIONS (PTY) LTD Michael Mabila N/A Dawie Annandale Technical Support Printer BU Manager Piet Small Sales Procurement & Finance Tsb Sugar Malalane Dawie Annandale Dawie Annandale Technical Director Piet Small Elize Annandale Barry Herbst Paul Bowring Zurietta Pieterse Paul Bowring Margeret Herbst Gerrit Pienaar Werner Ries Jaco Bothma 19 Dedicated and inspired Staff Members Dries Hanekom Conrad Van Zyl Charles Katzke Mananga Sugar Packers Swaziland Site Manager Jourdeau Burger Tsb Sugar Pongola Site Director Thabo Matidza Gerhard Van Zyl Piet Maritz Werner Van Den Berg Directors: DC Annandale, FB Herbst, TI Matidza, L De Oliveira 9
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