EUROPE ONLINE PAYMENT METHODS: FULL YEAR 2014 March 2015 Europe Online Payment Methods: Full Year 2014 General Information Product Details Language: English Format: PDF & Power Point Number of Pages/Charts: 152 Covered Countries/Regions: Europe, Western Europe, Eastern Europe, UK, Germany, France, Spain, Italy, Netherlands, Belgium, Sweden, Denmark, Finland, Norway, Switzerland, Austria, Russia, Turkey, Poland, Greece, Czech Republic, Hungary, Romania, Belarus, Slovenia, Estonia Prices Single User License: € 1,950 (excl. VAT) Site License: € 2,925 (excl. VAT) Global Site License: € 3,900 (excl. VAT) Questions Answered in This Report What are the major online and mobile payment trends in the third largest B2C E-Commerce market worldwide? How do preferences for payment methods differ between online shoppers in Western and Eastern Europe? What are the most used payment methods in B2C E-Commerce in various countries in Europe? How are mobile and contactless payments developing in leading countries of this region? -2- Europe Online Payment Methods: Full Year 2014 Key Findings Countries in Europe Show Diversity in Online Payment Methods Preference Online and mobile payments worldwide are forecasted to top three trillion Euros in the next five years. Mobile payment is the growth leader, outpacing online and the total payments market, with further growth expected following the launches of varying mobile payment solutions, including Apple Pay. Fast and one-touch checkout is a trend on the global online and mobile payment market, with one-touch solutions released by Amazon, PayPal and Apple Pay. Another trend is large payment companies preparing to separate from their E-Commerce parent companies. EBay announced plans to spin off PayPal, while Alibaba revealed that it will let Alipay go public after Alibaba’s own IPO. The players that have intensified their efforts on the payments markets in 2014 are social networks and messengers, with Twitter, Facebook and Snapchat launching peer-to-peer payments. The world’s third largest region by B2C E-Commerce sales shows wide diversity in terms of payment methods used in online shopping. While non-cash payment methods, especially credit cards, dominate in the Western sub-region, cash on delivery and various alternative methods are most used in Eastern European countries. Both sub-regions show potential for mobile payments growth. Europe’s largest online market, the UK, was dominated by credit and debit cards in terms of payment methods in 2014, while a quarter of online shoppers dropped the purchasing process if their preferred payment method in not offered. In Germany, invoice remained the leading payment method, while PayPal increased its share. The payment method used the most by online shoppers in France was “Bank Card” at the beginning of 2014, followed by “Online Payment Service”. In Russia, while cash remained the most used payment method in online shopping, half of Internet users already have experience with online payments and a significant share plans to do so more. In Hungary, Romania and Belarus, cash on delivery was likewise the most used method. However, there are also exemptions to this trend in Eastern Europe: in Turkey card payment dominated and grew rapidly in 2014. -3- Europe Online Payment Methods: Full Year 2014 Table of Contents (1 of 9) 1. MANAGEMENT SUMMARY 2. GLOBAL DEVELOPMENTS Online and Mobile Payment Trends and News about Players, H2 2014 Online Payment Overview and Trends, H1 2014 Value of Digital Payments, in USD trillion, 2014e & 2019f Value of B2C E-Commerce Payment Transactions, by Method, in USD billion, and in % CAGR, 2012 & 2017f Number of B2C E-Commerce Payment Transactions, in billions, 2011 - 2015f Number of Mobile Payment Transactions, by Bank and Non-Bank, in billions, 2011 - 2015f Value of Mobile Payments, in USD billion, 2013 & 2014f Mobile Wallet Market Value, in USD billion, 2012 & 2018f Number of NFC Payment Users, in millions, 2014e & 2019f Share of Consumers who Used Mobile Payment In-Store or in Online Shopping, by Selected Countries, 2014e Breakdown of Mobile Wallet Usage and Attitude Among Users in Advanced Markets, in % of Respondents, 3 Months to March 2014 Major Concerns about Online Shopping, in % of Online Shoppers, May 2014 Reasons for Not Shopping Online, in % of Consumers who Do Not Shop Online, 2012 & 2013 Share of Consumers who Do Not Shop Online Because of Lack of Trust to Online Payment Methods, by Selected Countries, in %, 2013 Payment-Related Reasons for Not Shopping Online More Often, Compared to Other Reasons, in % of Online Shoppers Who Buy Online Less than Once a Month, by Selected Countries, September 2013 Payment Methods Perceived to be Safest, incl. Online, in % of Consumers, by Age Group, June 2014 3. EUROPE 3.1. REGIONAL Breakdown of Payment Methods Most Preferred in B2C E-Commerce, in % of Online Shoppers, by Selected Countries and Sub-Regions, 2013 Payment-Related Reasons for Not Shopping Online More Often, Compared to Other Reasons, in % of Online Shoppers Who Buy Less than Once a Month, by Selected Countries, September 2013 Share of Internet Users who are Concerned about Security of Online Payments in Online Banking and Online Shopping in the EU, by Country, June 2013 & March 2012 -4- Europe Online Payment Methods: Full Year 2014 Table of Contents (2 of 9) 3.2.WESTERN EUROPE 3.2.1. UK Online and Mobile Payment Trends and News about Players, H2 2014 Online and Mobile Payment Trends and News about Players, H1 2014 Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2014 Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, by Gender, 2014 Popular Methods to Pay Online, in % of Consumers, August 2014 Major Reasons for Abandoning Online Shopping Cart, in % of Consumers who Abandoned Online Shopping Carts, August 2014 Online Card Payment Fraud, in GBP million, by Fraud Against UK-Based Online Retailers and OverseasBased Online Retailers, 2012 & 2013e Mobile Payments Conducted, by Type, in % of Internet Users, by Age Group, 12 Month to July 2014 Interest in Using Mobile Payments, in % of Internet Users Who Do Not Use Mobile Payments, by Age Group, July 2014 Number of Cards with Contactless Payment Functionality, in millions, December 2012, December 2013 & June 2014 Number of Bank-Owned Terminals with Contactless Payment Functionality, in thousands, December 2012, December 2013 & June 2014 Number and Value of Contactless Card Transactions, in GBP million and million transactions, by Debit and Credit/Charge Card, and in % Growth, June 2014 3.2.2. GERMANY Online and Mobile Payment Trends and News about Players, H2 2014 Online and Mobile Payment Trends and News about Players, H1 2014 Breakdown of B2C E-Commerce Sales by Payment Methods, 2012 & 2013 Breakdown of Interactive Retail Sales* by Payment Methods, in EUR million and in %, 2012 & 2013 Breakdown of Payment Methods Used to Buy Digital Goods, in %, by Age Groups and Total, 2013 Top 3 Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, Compared to Austria and Switzerland, 2013 Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2013 Offered Payment Methods in B2C E-Commerce, in % of Online Shops, 2013 Most Secure Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2013 Breakdown of the Importance of Factors in Online Shopping, Incl. Payment, in % of Online Shoppers, January 2014 Reasons for Abandoning Online Shopping Cart, in % of Internet Users, June 2014 Usage of Additional Charges for Selected Payment Methods, in % of Online Merchants, 2012 - 2014 -5- Europe Online Payment Methods: Full Year 2014 Table of Contents (3 of 9) 3. EUROPE (cont.) 3.2. WESTERN EUROPE (cont.) 3.2.2. GERMANY (cont.) Perception of Payment Method Costs, in % of Online Merchants Offering the Method, June 2014 Breakdown of Payment Method Processing, by Own Processing and Processing Through Payment Service Provider, in % of Online Merchants Offering the Method, June 2014 Usage of Payment Risk Check, by Payment Method and by External and Internal Risk Check, in % of Online Merchants, June 2014 Average Order Value, by Payment Method, in EUR, June 2014 Used Payment Methods in M-Commerce, in % of Mobile Shoppers, 2013 Most Important Factors in M-Commerce, incl. Mobile Payment Security, in % of Online Shoppers, 2013 Number of Mobile Payment Users, in thousands, 2014e & 2020f Breakdown of Mobile Payment App Usage, by Current Usage and Potential Usage, in % of Internet Users, June 2014 Breakdown of NFC Payment Usage, by Current Usage and Potential Usage, in % of Internet Users, June 2014 3.2.3. FRANCE Online and Mobile Payment Trends and News about Players, H2 2014 Payment Methods Most Used in B2C E-Commerce, in % of Online Shoppers, Q1 2014 Value of Card Fraud in Domestic E-Commerce Transactions, in EUR million, and Fraud Rate, in % of Transactions, 2009 – 2013 Share of 3D Secure Transactions on Total Online Card Payments, in %, April 2011 - April 2014 Number of Retail Stores with Contactless Payment Terminals, in thousands, and in % Penetration Rate, March 2014 - September 2014 Number of Cards with Contactless Payment Functionality, in millions, and in % Penetration Rate, March 2014 - September 2014 Share of Consumers Who Made Payments with Mobile Phone in Store, in %, September 2014 Interest in Making In-Store Payments with Mobile Phone in the Future, in % of Smartphone Owners Who Have Not Made Payments with Mobile Phone in Store, in %, September 2014 Places for Perspective Usage of Mobile Payments, in % Smartphone Users who Have not Made Mobile Payments in Store, September 2014 -6- Europe Online Payment Methods: Full Year 2014 Table of Contents (4 of 9) 3. EUROPE (cont.) 3.2. WESTERN EUROPE (cont.) 3.2.4. SPAIN Breakdown of B2C E-Commerce Purchases, by Selected Payment Methods, in %, 2014e Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 & 2013 Payment Systems in B2C E-Commerce, in % of Online Merchants, February 2014 Reason for Abandoning Mobile Shopping Cart, in % of Mobile Shoppers, July 2014 Breakdown of Intention to Use Mobile Payments, in % of Consumers, July 2014 3.2.5. ITALY Breakdown of B2C E-Commerce Sales, by Payment Methods, in %, 2012 - 2014f Value of B2C E-Commerce Payments, by Credit Card and Others, in EUR million, August 2013 - August 2014 Number of Cards and POS with Contactless Payment Functionality, in thousands, 2013 Breakdown of Attitude to Mobile Proximity Payment, in % of Mobile Internet Users, 2014e Breakdown of Attitude to Mobile Wallet, in % of Mobile Internet Users, 2014e Breakdown of Most Trusted Providers of Mobile Wallet, in % of Mobile Internet Users who Are Interested in Using Mobile Wallets, 2014e 3.2.6. NETHERLANDS Breakdown of B2C E-Commerce Payments, by Payment Method, in %, H1 2014 Breakdown of B2C E-Commerce Payments by Method, by Shopping Channel, in %, H1 2014 Breakdown of B2C E-Commerce Transactions by Payment Methods, in %, 2012/2013 3.2.7. BELGIUM Payment Methods Offered in B2C E-Commerce, in % of Online Merchants, 2012 & 2013 Payment Methods Offered in M-Commerce via Smartphones, in % of M-Commerce Merchants, 2013 -7- Europe Online Payment Methods: Full Year 2014 Table of Contents (5 of 9) 3. EUROPE (cont.) 3.2. WESTERN EUROPE (cont.) 3.2.8. SWEDEN Breakdown of Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, January 2014 Breakdown of the Preferred Payment Methods in B2C E-Commerce and M-Commerce, in %, Q3 2013 Breakdown of the Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, Q3 2012 & Q4 2013 3.2.9. DENMARK Breakdown 2014 Breakdown Breakdown 2013 Breakdown %, 2013 of Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, January of the Preferred Payment Methods in B2C E-Commerce and M-Commerce, in %, Q3 2013 of the Last B2C E-Commerce Purchase by Payment Methods, in % of Online Shoppers, of Credit/Debit Card Payment for the Last B2C E-Commerce Purchase, by Card Brands, in 3.2.10. FINLAND Breakdown of Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, January 2014 Breakdown of the Preferred Payment Methods in B2C E-Commerce and M-Commerce, in %, Q3 2013 3.2.11. NORWAY Breakdown of Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, January 2014 Breakdown of the Preferred Payment Methods in B2C E-Commerce and M-Commerce, in %, Q3 2013 -8- Europe Online Payment Methods: Full Year 2014 Table of Contents (6 of 9) 3. EUROPE (cont.) 3.2. WESTERN EUROPE (cont.) 3.2.12. SWITZERLAND Used Payment Methods in M-Commerce, in % of Mobile Shoppers, 2013 Breakdown of Mobile Payment App Usage, by Current Usage and Potential Usage, in % of Internet Users, June 2014 Breakdown of NFC Payment Usage, by Current Usage and Potential Usage, in % of Internet Users, June 2014 3.2.13. AUSTRIA Breakdown of Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2006 & 2013 Used Payment Methods in M-Commerce, in % of Mobile Shoppers, 2013 Breakdown of Mobile Payment App Usage, by Current Usage and Potential Usage, in % of Internet Users, June 2014 Breakdown of NFC Payment Usage, by Current Usage and Potential Usage, in % of Internet Users, June 2014 3.3. EASTERN EUROPE 3.3.1. RUSSIA Online and Mobile Online and Mobile Payment Methods Payment Methods Payment Methods Payment Trends and News about Players, H2 2014 Payment Trends and News about Players, H1 2014 Used in B2C E-Commerce, in % of Online Shoppers, 2013 Used in B2C E-Commerce, in % of Online Shoppers, by Gender and Location, 2013 Used in B2C E-Commerce, in % of Online Shoppers, 2010 – 2013 -9- Europe Online Payment Methods: Full Year 2014 Table of Contents (7 of 9) 3. EUROPE (cont.) 3.3. EASTERN EUROPE (cont.) 3.3.1. RUSSIA (cont.) Breakdown of Usage of Online Payment, by Frequency, and Breakdown of Intention to Use Online Payment in the Future, in % of Internet Users, February 2014 Purposes of Using Online Payment, in % of Online Payment Users, 12 Months to February 2014 Knowledge and Usage of Non-Cash Payment Methods, incl. Online, in % of Internet Users in Large Cities, Ranked by Usage, April 2014 Knowledge and Usage of E-Wallet Services, incl. Online, in % of Internet Users in Large Cities, Ranked by Usage, April 2014 Share of Attempted Fraud Transactions in E-Commerce, by Sector, 2013 The Share of Actual Fraudulent Transactions on E-Commerce Payments with Cards, 2013 Breakdown of Online Fraud Losses, by Fraud Type, in % and in USD million, 2011 & 2012 Devices Used to Make Online Payment, in % of Online Payment Users, 12 Months to February 2014 Penetration of Users Paying Online via Mobile Devices, by Age Group and Gender, in % of Online Payment Users in the Relevant Group, 12 Months to February 2014 Penetration of Users Paying Online via Mobile Devices, by Household Income and City Size, in % of Online Payment Users in the Relevant Group, 12 Months to February 2014 Purposes of Making Online Payments via Mobile Devices, by Rank, 12 Months to February 2014 3.3.2. TURKEY Breakdown of Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2012 Number and Value of Domestic E-Commerce Transactions with Cards, in millions and in TRY billion, Q1 2012 - Q3 2014 Number and Value of Cross-Border E-Commerce Transactions with Cards, in millions and in TRY million, Q1 2012 - Q3 2014 Major Payment Methods Used in B2C E-Commerce, by Rank, 2014e - 10 - Europe Online Payment Methods: Full Year 2014 Table of Contents (8 of 9) 3. EUROPE (cont.) 3.3. EASTERN EUROPE (cont.) 3.3.3. POLAND Breakdown of Payment Methods Most Used in B2C E-Commerce, in % of Online Shoppers, March 2014 3.3.4. GREECE Payment Methods Most Offered in B2C E-Commerce, in % of Online Shops, H1 2014 3.3.5. CZECH REPUBLIC Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, by Gender and Age Group, Q2 2013 Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2013 Breakdown of Online Bank Card Payments, by E-Commerce Categories, in %, by Transaction Value and Volume, 2013 3.3.6. HUNGARY Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, May 2014 Value and Number of Online Payment Transactions with Cards, in HUF million and in million Transactions, by Cards Issued in the Country and Outside the Country, H1 2010 - H1 2014 Value and Number of Contactless Payment Transactions with Cards, in HUF million and in million Transactions, by Cards Issued in the Country and Outside the Country, H1 2012 - H1 2014 - 11 - Europe Online Payment Methods: Full Year 2014 Table of Contents (9 of 9) 3. EUROPE (cont.) 3.3. EASTERN EUROPE (cont.) 3.3.7. ROMANIA Breakdown of Payment Methods Used in B2C E-Commerce, in %, 2013 Number of Online Credit Card Payments for Products and Services, in millions, 2012 & 2013 3.3.8. BELARUS Payment Methods Most Used in B2C E-Commerce, in % of Online Shoppers, March 2014 3.3.9. SLOVENIA Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 12 Months to March 2014 3.3.10. ESTONIA Value and Number of Domestic B2C E-Commerce Card Transactions, by Debit and Credit Cards and Total, in EUR million and in thousands, Q1 2013 - Q3 2014 Value and Number of Cross-Border B2C E-Commerce Card Transactions, by Debit and Credit Cards and Total, in EUR million and in thousands, Q1 2013 - Q3 2014 - 12 - Europe Online Payment Methods: Full Year 2014 Samples - 13 - Europe Online Payment Methods: Full Year 2014 Methodology General Methodology of our Market Reports: This report includes the results of secondary market research: By using various sources we ensure maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of the market situation. Cross referencing of data was conducted in order to ensure validity and reliability. This report contains a Management Summary, summarizing the main information provided in each chapter. Besides providing information on the specific topic, every chart contains an Action Title, which summarizes the main statement of the chart and a Sub Title, which gives information about the country, the topic, the unit or currency, and the time period the data on the chart refers to. Furthermore, the source of information and its release date are provided on every chart. It is possible that the information included in one chart is derived from several sources. Then, all sources are mentioned on the chart. This report also includes rankings. Within these rankings, it is possible that the total amount adds up to more than 100%. If this is the case, multiple answers were possible, and this is then mentioned in the note of the chart. If available, additional information about the data collection, for example the time of survey and number of people asked, is provided in the form of a note. In some cases, the note (also) contains additional information needed to fully understand the contents of the respective data. When providing information about amounts of money, local currencies were mostly used. When referencing them in the Action Title, the EUR values are also provided in brackets. The conversions are always made using the average currency exchange rate for the respective time period. Should the currency figure be in the future, the average exchange rate of the past 12 months is used. Methodology for our Europe Online Payment: Full Year report: This report covers the online payment market. It takes into account a wide definition of online payment, including mobile payment. The report starts with a global chapter, whether worldwide trends in development of online payment methods were covered. Regional data was presented first, while the countries were included in the order of descending B2C E-Commerce sales. All major countries in the region were covered, while data availability varied across the markets. Depending on data availability, the following types of market information were included: the most used and most offered payment methods in B2C E-Commerce, online and mobile payment trends, number and volume of online and mobile payment transactions, information about online and mobile payment users. For the leading countries, also online and mobile payment trends and news about major players, such as payment providers, banks, and retailers were included. The report includes data mostly published during the previous year (2014). The exact date of publication of the source is stated on each chart. The time period which the data refers to differs by source. - 14 - Europe Online Payment Methods: Full Year 2014 Frequently Asked Questions WHAT IS THE TARGET AUDIENCE FOR THE MARKET REPORTS? WHAT SOURCES ARE USED FOR THE MARKET REPORTS? The target group of our B2C E-Commerce reports are decision makers in top-management, for example from the departments E-Commerce, Business Development, Strategy, Marketing, etc. from large corporations worldwide. The reports are all based on reliable sources including national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries, news portals and many other sources. WHAT TYPE OF RESEARCHERS ARE FINDING THE INFORMATION FOR OUR MARKET REPORTS? WHAT TYPE OF ANALYSTS ARE WRITING THE MARKET REPORTS? yStats.com employs multilingual researchers that research and filter all sources and translate the relevant information into English. 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Our product “Full Access Global E-Commerce Reports” gives customers access to all our E-Commerce market reports. Furthermore, access to all the market reports we publish during the subscription period is guaranteed. - 15 - Europe Online Payment Methods: Full Year 2014 Quotes of our Customers Travis Witteveen Chief Operating Officer – Markets and Operations Avira GmbH: Leading European Software Company Steve Rotter Vice President of Marketing Brightcove, Inc.: Leading Online Video Company ”As a company that operates on a global level, the research results that yStats.com provides represent significant added benefit for us. The comprehensive analyses are executed quickly and flexibly. Furthermore, they are a reliable resource for helping us to make strategic decisions.” “yStats.com quickly and flexibly compiles the information we require. Regardless of whether we need local or transnational data, we always get the best results from yStats.com!” Iris Stöckl Director Investor and Public Relations Wirecard AG: Leading E-Banking Company “The flexibility that yStats.com offers ensures that we always receive analyses, data and reports that match our needs. Fast, objective and to the point!” Dr. Marcus Ackermann Member of the Executive Board Bonprix: Leading Online Shopping Company “When we need the latest trends and statistics on the retail, homeshopping and e-commerce market, we turn to yStats.com. yStats.com turns the data into concise information that is objective and reliable. yStats.com delivers a cost-efficient and time saving research service for our company Selected References Internet, Consulting, Retail, Finance and Other Companies Internet Consulting Finance Google Boston Consulting Group Goldman Sachs Amazon Deloitte Credit Suisse eBay Bain & Company Avira Accenture Morgan Stanley Skype Digital River First Data Citrix Online Wirecard Retail Other 1&1 OTTO Group Red Bull Skrill / Moneybookers Costco BASF Deutsche Telekom Tchibo Direct Lego CyberSource Diesel Beiersdorf bwin Interactive Entertainment Xerox Brightcove Bank of America Merrill Lynch Citigroup Oppenheimer & Co. - 16 - Europe Online Payment Methods: Full Year 2014 Selected Published Reports Report Publication Date Price (excl. VAT)* Global Online Payment Methods: Full Year 2014 March 2015 € 3,950 Asia-Pacific Online Payment Methods: Full Year 2014 March 2015 € 950 North America Online Payment Methods: Full Year 2014 March 2015 € 950 Latin America Online Payment Methods: Full Year 2014 March 2015 € 950 Middle East B2C E-Commerce Market 2015 March 2015 € 1,950 MENA B2C E-Commerce Market 2015 March 2015 € 2,450 UAE B2C E-Commerce Market 2015 March 2015 € Africa B2C E-Commerce Market 2015 February 2015 € 1,750 Sub-Saharan Africa B2C E-Commerce Market 2015 February 2015 € 1,250 North Africa B2C E-Commerce Market 2015 February 2015 € 450 South Africa B2C E-Commerce Market 2015 February 2015 € 750 Brazil B2C E-Commerce Market 2014 December 2014 € 950 Latin America B2C E-Commerce Market 2014 December 2014 € 2,450 Eastern Europe B2C E-Commerce Market 2014 October 2014 € 2,950 Russia B2C E-Commerce Market 2014 October 2014 € Asia-Pacific B2C E-Commerce Market 2014 August 2014 € 5,450 South East Asia B2C E-Commerce Market 2014 July 2014 € 3,450 China B2C E-Commerce Market 2014 June 2014 € 1,450 Global Clothing B2C E-Commerce Market 2015 January 2015 € 3,450 Global Online Payment Methods: Second Half 2014 December 2014 € 3,450 Global Online Payment Methods: First Half 2014 May 2014 € 2,950 Global Mobile Payment Methods 2014 December 2014 € 3,450 Global B2C E-Commerce Delivery 2014 May 2014 € 3,950 Global Cross-Border B2C E-Commerce 2014 April 2014 € 3,450 Global M-Commerce 2014: Smartphones & Tablets March 2014 € 3,450 750 950 *Single User License Future Reports Report Planned Date Global M-Commerce 2015 March 2015 Price (excl. VAT) € 1,950 - 17 - Europe Online Payment Methods: Full Year 2014 Report Order Form - 18 - Europe Online Payment Methods: Full Year 2014 - 19 -
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