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Avigilon™ Control Center 5.4 Release Notes
Version 5.4.2.18 – Released Wednesday May 6th, 2015
Release Summary
This is the fifth scheduled service release for Avigilon™ Control Center 5.4.2. Users experiencing
issues listed in the “Issues Fixed” list should consider upgrading to this release, unless they use
POS transaction sources, due to the known issue listed below. Users of previous versions of ACC
5 can refer to earlier release notes below for further information on new features and issues
resolved.
Issues Fixed
•
•
•
•
•
•
•
•
•
•
Ensured that the numbering for ACC Gateway live export file names does not restart from
“1” if a connection is lost and later restored for a camera connected
Corrected an issue that could prevent the ACC Client from being restored after it was
minimized
Ensured that it is possible to stop the manual recording when the ACC Client is re-opened
if it was previously started
Corrected several issues related to the stability of the ACC Gateway
Ensured that ACC treats Classified Object Motion Detection from Rialto devices as a
motion events, rather than analytic events
Corrected an issue that could cause the playback of recorded video to pause when the
view on a second open window was changed
Fixed an issue preventing a rule from triggering based on a digital output when that digital
output was associated with another device's digital output and that other device was offline
Corrected an issue preventing a disconnected camera from being removed from an alarm.
Previously, the configured alarm would have to be deleted and recreated.
Fixed a PTZ control issue for Sony cameras
Ensured that the inclusion area in the Classified Object Motion Detection screen is
correctly shown when the ACC Client is connected to the site over a WAN connection
Known issues in this release
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•
The ACC Server memory usage can continue to increase over time when cameras
connected to a POS source become disconnected. This is only an issue when POS sources
are used and when the associated cameras become disconnected.
Zooming in or out on an ACTi PTZ can cause the camera to pan up
The ACC Client can crash if it is configured to restore a saved view that contains a
webpage with a script error
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.2.18 (Continued)
Version
Known issues in this release (continued)
•
•
Merging two ACC servers fails if they have been installed on machines that each use
different Windows language settings
A selected event from the results of a POS search is not automatically highlighted on the
timeline and requires manual scrolling to find it
Avigilon™ Camera FW Included
•
•
•
•
•
•
•
•
•
•
•
V3.6.0.6 for HD H.264 H3 cameras with adaptive video analytics
V3.0.0.40 for HD Pro H.264 cameras
V 3.2.0.24 for HD Multisensor cameras
V2.6.0.84 for HD Micro Dome cameras
V2.6.0.86 for HD PTZ cameras
V2.6.0.82 for HD Bullet cameras
V2.6.0.82 for HD H.264 H3 cameras
V2.2.0.38 for H.264 encoders
V.2.2.0.34 for HD H.264 cameras
V4.4.0.2 for JPEG2000 Panoramic cameras
V4.6.0.14 for JPEG2000 HD Pro cameras
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.2.16 – Released Thursday March 19th, 2015
Version
Release Summary
This is the fourth scheduled service release for Avigilon™ Control Center 5.4.2. Users experiencing
issues listed in the “Issues Fixed” list should consider upgrading to this release. Users of previous
versions of ACC 5 can refer to earlier release notes below for further information on new features
and issues resolved.
Issues Fixed
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•
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•
•
Fixed an issue that could cause an export of large maps to fail
Corrected an audio playback issue for exported AVI files
Fixed an issue that could prevent a Rialto analytics appliance from being displayed in the
system tree when some of its channels are disabled
Corrected an issue preventing exporting to PDF from the ACC Player from functioning
correctly in some cases
Ensured that rules will be correctly triggered based on analytic events that contain nonEnglish characters
Fixed an issue where the correct view is not saved for a Sony HM662 camera when
included in a Saved View
Corrected an issue preventing thumbnail search from working on a generic RTSP stream
Fixed an issue that could cause the live views to stop updating and the ACC Client to hang
on shutdown when viewing Sony HM662 cameras
Ensured that alarms configured to be triggered from a rule based on a specific analytic
event from analog Rialto analytic appliances trigger correctly
Corrected an issue that could cause email notifications to fail to be sent out when the
associated rule included cameras from multiple servers in a site cluster
Known issues in this release
•
•
•
•
•
The numbering for ACC Gateway live export file names will restart from “1” if a connection
is lost and later restored for a camera connected to an ACC Server
Zooming in or out on an ACTi PTZ can cause the camera to pan up
The ACC Client can crash if it is configured to restore a saved view that contains a
webpage with a script error
Merging two ACC servers fails if they have been installed on machines that each use
different Windows language settings
A selected event from the results of a POS search is not automatically highlighted on the
timeline and requires manual scrolling to find it
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.2.16 (Continued)
Version
Avigilon™ Camera FW Included
•
•
•
•
•
•
•
•
•
•
V3.4.0.26 for HD H.264 H3 cameras with adaptive video analytics
V3.0.0.40 for HD Pro H.264 cameras
V2.6.0.72 for HD Micro Dome cameras
V2.6.0.68 for HD PTZ cameras
V2.6.0.82 for HD Bullet cameras
V2.6.0.82 for HD H.264 H3 cameras
V2.2.0.38 for H.264 encoders
V.2.2.0.34 for HD H.264 cameras
V4.4.0.2 for JPEG2000 Panoramic cameras
V4.6.0.14 for JPEG2000 HD Pro cameras
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.2.14 – Released Monday February 16th, 2015
Version
Release Summary
This is the third scheduled service release for Avigilon™ Control Center 5.4.2. Users of the License
Plate Recognition (LPR) plug-in or ACC with non-English language settings will benefit by
upgrading to this release; specific fixes are listed below in the “Issues Fixed” list. Users of earlier
versions of ACC 5 can refer to earlier release notes below for further information on new features
and issues resolved.
Issues Fixed
•
•
•
Ensured that the correct number of licensed LPR lanes are available for use
Fixed an issue that could cause black tiles to appear during video playback
Corrected issues in Russian, French, Japanese, Korean, and Simplified Chinese versions of
the help files
Known issues in this release
•
•
•
•
•
•
•
•
The numbering for ACC Gateway live export file names will restart from “1” if a connection
is lost and later restored for a camera connected to an ACC Server
The correct view is not saved for a Sony HM662 camera when included in a Saved View
The ACC Client can crash if it is configured to restore a saved view that contains a
webpage with a script error
Zooming in or out on an ACTi PTZ can cause the camera to pan up
Using the ACC Web Client to pan a SNP-3301 PTZ camera to a location causes it to
continue panning. This is not an issue for the full ACC client
Merging two ACC servers fails if they have been installed on machines that each use
different Windows language settings
A selected event from the results of a POS search is not automatically highlighted on the
timeline and requires manual scrolling to find it
Alarms configured to be triggered from a rule based on a specific analytic event from
analog Rialto analytic appliances may not trigger correctly in some cases
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.2.14 (Continued)
Version
Avigilon™ Camera FW Included
•
•
•
•
•
•
•
•
•
•
V3.4.0.20 for HD H.264 H3 cameras with adaptive video analytics
V3.0.0.40 for HD Pro H.264 cameras
V2.6.0.72 for HD Micro Dome cameras
V2.6.0.68 for HD PTZ cameras
V2.6.0.74 for HD Bullet cameras
V2.6.0.74 for HD H.264 H3 cameras
V2.2.0.36 for H.264 encoders
V.2.2.0.34 for HD H.264 cameras
V4.4.0.2 for JPEG2000 Panoramic cameras
V4.6.0.14 for JPEG2000 HD Pro cameras
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.2.12 – Released Wednesday January 28th, 2015
Version
Release Summary
This is the second scheduled service release for Avigilon™ Control Center 5.4.2. Users
experiencing issues listed in the “Issues Fixed” list should consider upgrading to this release.
Users of earlier versions of ACC 5 can refer to earlier release notes below for further information
on new features and issues resolved.
Issues Fixed
•
•
•
Fixed an issue where POS searches could fail to find a result that should exist
Ensured that a POS exception filter based on a match value works correctly
Corrected an issue preventing compression and image rate settings for Axis cameras from
being displayed and modified
Known issues in this release
•
•
•
•
•
The numbering for ACC Gateway live export file names will restart from “1” if a connection
is lost and later restored for a camera connected to an ACC Server
The ACC Client can crash if it is configured to restore a saved view that contains a
webpage with a script error
Zooming in or out on an ACTi PTZ can cause the camera to pan up
Using the ACC Web Client to pan a SNP-3301 PTZ camera to a location causes it to
continue panning. This is not an issue for the full ACC client
Merging two ACC servers fails if they have been installed on machines that each use
different Windows language settings
Avigilon™ Camera FW Included
•
•
•
•
•
•
•
•
•
•
V3.4.0.20 for HD H.264 H3 cameras with adaptive video analytics
V3.0.0.40 for HD Pro H.264 cameras
V2.6.0.72 for HD Micro Dome cameras
V2.6.0.68 for HD PTZ cameras
V2.6.0.56 for HD Bullet cameras
V2.6.0.56 for HD H.264 H3 cameras
V2.2.0.36 for H.264 encoders
V.2.2.0.34 for HD H.264 cameras
V4.4.0.2 for JPEG2000 Panoramic cameras
V4.6.0.14 for JPEG2000 HD Pro cameras
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.2.10 – Released Tuesday January 20th, 2015
Version
Release Summary
This is the first scheduled service release for Avigilon™ Control Center 5.4.2. Users experiencing
issues listed in the “Issues Fixed” list should consider upgrading to this release. Users of earlier
versions of ACC 5 can refer to earlier release notes below for further information on new features
and issues resolved.
Issues Fixed
•
•
•
•
•
•
•
Fixed an issue where using the PTZ controls could inadvertently cause the image panels to
swap in the view
Corrected an issue where the help file content for Teach by Example could not be
accessed from the ACC Client
Ensured that the channel name for a Rialto analytic appliance is not changed when linking
with a camera fails
Corrected an issue where alarms of equal priority might not be sorted correctly based on
activation time when the state was changed from assigned to unassigned and then back to
assigned
Ensured that the alarms tab will flash red in cases where a new instance of an alarm is
triggered but the previous one has not yet been acknowledged
Ensured that the correct analytic detection box is saved with a teach marker when using
Teach by Example for the cases where the True/False/Not Used context menu overlaps
with another analytic detection box
Fixed an issue preventing push-to-talk from working for more than one camera with an
associated speaker in the same view
Known issues in this release
•
•
•
•
•
•
The numbering for ACC Gateway live export file names will restart from “1” if a connection
is lost and later restored for a camera connected to an ACC Server
In some rare cases, POS searches can fail to find a result that should exist
The ACC Client can crash if it is configured to restore a saved view that contains a
webpage with a script error
Zooming in or out on an ACTi PTZ can cause the camera to pan up
Using the ACC Web Client to pan a SNP-3301 PTZ camera to a location causes it to
continue panning. This is not an issue for the full ACC client
Merging two ACC servers fails if they have been installed on machines that each use
different Windows language settings
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.2.10 (Continued)
Version
Avigilon™ Camera FW Included
•
•
•
•
•
•
•
•
•
•
V3.4.0.20 for HD H.264 H3 cameras with adaptive video analytics
V3.0.0.40 for HD Pro H.264 cameras
V2.6.0.72 for HD Micro Dome cameras
V2.6.0.54 for HD PTZ cameras
V2.6.0.56 for HD Bullet cameras
V2.6.0.56 for HD H.264 H3 cameras
V2.2.0.36 for H.264 encoders
V.2.2.0.34 for HD H.264 cameras
V4.4.0.2 for JPEG2000 Panoramic cameras
V4.6.0.14 for JPEG2000 HD Pro cameras
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.2.8 – Released Monday December 22nd, 2014
Version
Release Summary
This release of Avigilon™ Control Center introduces several new features, most notably a
redesigned alarm interface that supports sequential viewing and handling of alarms. Users who
are interested in this or other new features noted below should adopt this release. This release is
also a service release for ACC 5.4, and users experiencing issues listed in the “Issues Fixed” list
should consider upgrading. Users of earlier versions of ACC 5 can refer to earlier release notes
below for further information on new features and issues resolved.
New Features
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Sequential alarm view which supports reviewing and handling alarms based on the time
order of their activation
Official support for Windows 8.1 and Windows Server 2012 (excluding the LPR plug-in)
The ability to configure a camera type for Rialto™ analytics appliances and a location mode
for both Avigilon™ cameras with adaptive video analytics and Rialto™ analytics appliances
Microphone and digital input support for Rialto™ analytics appliances
Inclusion of the site view editor in Core and Standard editions of ACC
Removal of licensing restrictions in the ACC client that limited the number of connections
to Core and Standard servers: the client can now simultaneously log into any number of
Core, Standard, and Enterprise servers
Issues Fixed
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•
Improved the ability to access the ACC Admin Panel by removing it from the Windows
system tray and instead allowing it to be easily re-launched from the Windows Start Menu
Corrected an issue where motion detection could stop working after the image was rotated
on an Axis camera
Improved the image quality of a live export from the ACC Gateway for an Avigilon 16MP HD
Pro camera
Fixed an issue that caused a discrepancy with how Moxa E2210 inputs and outputs were
identified in ACC
Fixed an issue that caused a discrepancy with how Avigilon 4-Port H.264 Encoder inputs
and outputs were identified in ACC
Ensured that the firmware version displayed for Avigilon cameras was refreshed to reflect
the new version after an upgrade in the Connect/Disconnect Cameras page
Enhanced the user experience when auto-login is enabled by preventing the login dialog
from appearing. The login dialog continues to be displayed if auto-login is disabled
Corrected an issue that caused the camera type in the Find Camera dialog to default back
to “Avigilon” if the search failed
Fixed an issue that would prevent a user from logging in if they were a member of an active
directory group that included a space in the group name
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.2.8 (Continued)
Version
Issues Fixed (Continued)
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Corrected an issue where the title and the name in the Digital Inputs and Outputs dialog for
Rialto analytic appliances weren’t consistent with each other
Addressed an issue where the most recent alarm would not be shown on an armed panel if
it was of equal priority to one already being displayed. It wouldn’t show up until the first
alarm was acknowledged
Improved the ability to select a specific classified object detection box in Teach-byExample when multiple boxes are overlapping
Improved the error message displayed when a user attempts to view the help files in ACC
but is not logged into any sites
Fixed an issue preventing the Simplified and Traditional Chinese help files from opening
Corrected an issue that would prevent subsequent changes from being saved, after the
initial save operation, when editing maps
Ensured that when volume settings were modified for a device with multiple audio outputs
the settings were correctly saved for all outputs
Fixed an issue that could cause the lock icon for a protected bookmark to be displayed as
a smaller size than expected
Corrected an issue that could cause a manual connection to an Avigilon device to fail
Fixed an issue that could cause the ACC Server to crash when adding an active directory
group in some conditions
Addressed an issue where the user would be unable to set teach markers in Teach-byExample if the mouse pointer was previously set to zoom-in mode in an image panel view
Corrected an issue where the wrong channels would be shown in ACC for a Rialto analytics
appliance if some channels were manually disabled using Avigilon View. Note that channel
1 should not be disabled when using Rialto with ACC
Ensured that only the latest trigger time is shown for an alarm when it was acknowledged
or purged and becomes active again
Fixed an issue that could cause the playback to become stuck for some image panels in a
view if the playback time was changed while the streams were being played
Ensured that the login timeout could be enabled for active directory users
Corrected an issue where the “Number of Objects” field would be incorrectly displayed as
“0” instead of “1” for some analytic activity types in the Analytic Event Configuration dialog
Fixed an issue where the ACC server could crash if it was being merged into a site where
another server had the same port setting for a POS transaction source
Ensured that the correct defaults were restored when “Restore Defaults” option was
selected in the Compression and Image Rate dialog
Ensured that a user would receive the prompt to upgrade to a newer version of the ACC
Client when logged into a manually discovered server
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.2.8 (Continued)
Version
Known issues in this release
•
•
•
•
•
•
•
•
The numbering for ACC Gateway live export file names will restart from “1” if a connection
is lost and later restored for a camera connected to an ACC Server
If an alarm is configured to open a saved view and is raised at the same time as a PTZ
camera is being controlled, the mouse movement remains captured by the saved panel.
The Windows Ctrl-Alt-Del key combination can be used to escape the mouse capture
The ACC Client can crash if it is configured to restore a saved view that contains a
webpage with a script error
Zooming in or out on an ACTi PTZ can cause the camera to pan up
Using the ACC Web Client to pan a SNP-3301 PTZ camera to a location causes it to
continue panning. This is not an issue for the full ACC client
Merging two ACC servers fails if they have been installed on machines that each use
different Windows language settings
The following Rialto settings can be modified using ACC: digital input/output, audio
input/output, self-learning, camera location, camera type, noise filter, and network settings.
Furthermore, ACC will automatically act as the NTP server for Rialto devices. Modification
of any of these settings using Avigilon View while Rialto is connected to ACC may result in
device errors. To avoid these errors, the workaround and permanent solution is to only use
ACC to configure these settings, and not Avigilon View.
If multiple cameras in the same view panel have speakers enabled, the microphone output
may fail to work for all but one of the cameras. The microphone output will work if the view
is closed and the individual cameras are dragged to a new view panel
Avigilon™ Camera FW Included
•
•
•
•
•
•
•
•
•
•
V3.4.0.20 for HD H.264 H3 cameras with adaptive video analytics
V3.0.0.40 for HD Pro H.264 cameras
V2.6.0.72 for HD Micro Dome cameras
V2.6.0.54 for HD PTZ cameras
V2.6.0.56 for HD Bullet cameras
V2.6.0.56 for HD H.264 H3 cameras
V2.2.0.36 for H.264 encoders
V.2.2.0.34 for HD H.264 cameras
V4.4.0.2 for JPEG2000 Panoramic cameras
V4.6.0.14 for JPEG2000 HD Pro cameras
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.0.32 – Released Tuesday November 25th, 2014
Version
Release Summary
This is the second scheduled service release for Avigilon™ Control Center 5.4. Users experiencing
issues listed in the “Issues Fixed” list should consider upgrading to this release. Users of earlier
versions of ACC 5 can refer to earlier release notes below for further information on new features
and issues resolved.
Issues Fixed
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Corrected an issue that caused an alarm sound to play at the same time for all recipients
even if the users had different time delays configured
Fixed an issue where the system explorer in the Site Setup tab was missing some results
after a search filter was applied
Fixed an issue preventing a Pelco IBP219 camera from being connected to an ACC server
using its native driver
Ensured that the Avigilon™ Rialto analytics appliances used the correct number of channel
licenses
Added the ability to associate a generic RTSP streams with Avigilon™ Rialto analytics
appliances
Ensured that analytics is paused when a PTZ camera connected to an Avigilon™ Rialto
analytics appliance is away from its home position
Corrected an issue where the list of POS Transaction Sources could appear empty even if
there was a source configured
Ensured that the Server Status tab correctly shows the camera compression information for
newly logged in sites
Fixed an issue where an alarm or rule could have its schedule incorrectly modified to
‘Always’ after adding the server to another site
Corrected some readability issues with the UI for the Russian version of the ACC Admin
Tool
Corrected an issue that prevented all of the cameras connected to an analog Avigilon™
Rialto analytics appliance from showing up in the LPR setup
Fixed an issue in the ACC Player that could cause inconsistent results for Pixel Search
depending on the order of the cameras searched
Corrected an issue that prevented multiple saved views from being opened and ensured
that a currently open saved view can be refreshed by reopening it
Added the ability to see whether an Analytic Event Configuration was enabled or not
through the details panel
Ensured that the a user is not able to incorrectly view all site setup settings during a site
upgrade scenario
Fixed an issue that prevented an exclusion area from being created for an Analytic Event
Configuration when the inclusion area was smaller than the default exclusion area size
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.0.32 (Continued)
Version
Issues Fixed (Continued)
•
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Corrected an issue that sometimes prevented a selected Avigilon™ Rialto analytics
appliance channel from being highlighted in the user interface
Improved the usability of editing a beam for an Analytic Event Configuration
Ensured that the “OK” button was not incorrectly disabled when creating a new Analytic
Event Configuration
Corrected a readability issue with some of the Client Settings text in the German version of
the ACC Client
Ensured that when applying the camera settings, for cameras connected to an encoder or
an Avigilon™ Rialto analytics appliance, at least one camera is required to be selected
Ensured that only one client is able to access a server’s Recording Schedule or POS
Transactions setup at a time
Improved the usability of editing an analytics inclusion area
Ensured that analytics self-learning for an Avigilon™ Rialto analytics appliance is not
affected by selecting another analytics device within the Analytic Event Configuration setup
Fixed an issue where the seconds value for a timeout when creating an Analytic Event
Configuration would incorrectly increase from 0 to 1
Ensured that the settings configured through the advanced options for an Analytic Event
Configuration were consistent between the dialog and its event summary
Corrected an issue where Pixel Search for cameras connected to an Avigilon™ Rialto
analytics appliance could incorrectly return results that don’t correspond to a classified
object
Fixed an issue where the threshold time would incorrectly reset to its default value when
an Analytic Event Configuration was edited
Ensured that the video analytic activity overlay is enabled by default for the ACC Client,
and always enabled for the Virtual Matrix Application, when an earlier version of ACC is
upgraded to version 5.4
Corrected an issue that could cause a previously created advanced Analytic Event
Configuration to show the dialog used for basic configurations when edited
Fixed an issue that could prevent the classification of new teach markers if the Teach By
Example panel was left open without interaction from the user for more than an hour
Added an “Apply” button to the Video Analytics Configuration setup to improve
consistency with other dialogs in ACC
Improved the reboot handling for Avigilon™ Rialto R-Series analytics appliances, by
ensuring that only individual blades were rebooted rather than all blades in the chassis
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.0.32 (Continued)
Version
Known issues in this release
•
•
•
•
•
•
Clustering two servers into a single site fails when the servers were installed on machines
that use different Windows OS language settings (e.g. English and Spanish)
When an Axis camera is using a 4:3 aspect ratio, the highlighted motion detection in ACC is
incorrect
Changing the playback time while recorded video is being played can cause the video to
get stuck when recordings from multiple cameras are being viewed. In order to resume the
playback, pressing pause and then play again is required.
It is not possible to enable the login timeout for an Active Directory user
Changing the perspective setting for an Immervision camera while live streaming can
cause the video stream to fail and the ACC Client to hang
Disabling channels for IP Avigilon™ Rialto analytics appliances using Avigilon™ View
software may cause issues for the display of those channels in ACC. All channels should be
left enabled to prevent this issue.
Avigilon™ Camera FW Included
•
•
•
•
•
•
•
•
•
V3.4.0.20 for HD H.264 H3 cameras with adaptive video analytics
V3.0.0.36 for HD Pro H.264 cameras
V2.6.0.54 for HD PTZ cameras
V2.6.0.56 for HD Bullet cameras
V2.6.0.56 for HD H.264 H3 cameras
V2.2.0.36 for H.264 encoders
V.2.2.0.34 for HD H.264 cameras
V4.4.0.2 for JPEG2000 Panoramic cameras
V4.6.0.14 for JPEG2000 HD Pro cameras
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.0.30 – Released Tuesday November 4th, 2014
Version
Release Summary
This is the first scheduled service release for Avigilon™ Control Center 5.4. Users experiencing
issues listed in the “Issues Fixed” list should consider upgrading to this release. This release also
adds enhancements related to the configuration of adaptive video analytics, so users who have
Avigilon™ analytics enabled devices will also benefit by upgrading to this release. Users of earlier
versions of ACC 5 can refer to the subsequent release notes, for earlier releases of ACC 5.4, for
further information on new features and issues resolved.
New Features
•
•
Advanced analytics event configurations, offering the ability to configure nine advancedmode event triggers for Avigilon™ cameras with adaptive video analytics and Avigilon™
Rialto analytics appliances
The ability to enable, disable, and reset self-learning on Avigilon™ cameras with adaptive
video analytics and Avigilon™ Rialto analytics appliances, and the addition of a progress
indicator to show current self-learning status
Issues Fixed
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Ensured that the recording timeline cache is properly rebuilt on system restart so that the
recording timeline is visible in the ACC client
Corrected an error preventing ACC from configuring a gateway IP address on a camera
Corrected an issue where the ACC client could remove manually added sites
Ensured that the “Copy to Clipboard” button is present when many licenses are being
deactivated
Fixed the PTZ preset keyboard combination shortcut for Pelco IP PTZ cameras
Fixed an issue where the client could crash when searching the site logs
Ensured that ACC uses the correct RTSP port when streaming from ONVIF devices
Ensured that a child site correctly leaves the site family when merging into the parent site
Added counters to help keep track of the number of true and false entries in the Teach By
Example teach marker list
Corrected an issue where a disconnected and subsequently reconnected camera would
ignore the user’s selection for a location and revert to its previous location in the site
Prevented the last server in a parent site from leaving the site, when it has a child site
connected
Improved the usability of modifying the Region of Interest when setting up an analytics
event configuration
Improved the error message shown when importing settings from a file fails due to conflicts
for remote users and groups
Fixed a client crash that could occur when scrubbing video for an extended period of time
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.0.30 (Continued)
Version
Issues Fixed (Continued)
•
•
•
•
Corrected an issue preventing analytics exclusion areas from being overlapped
Ensured that Teach By Example functions correctly for an Avigilon™ cameras with adaptive
video analytics rotated by 90 or 270 degrees
Fixed an issue where the ACC Admin Panel could crash after opening the help file a
second time
Removed an incorrect dependency on a user being required to have the “setup name”
server group privilege in order to configure the recording and bandwidth on the server
Known issues in this release
•
•
•
•
•
Connecting an IP Rialto analytics appliance incorrectly results in a license error when the
ACC server has no available licenses, and connecting a camera to a server that only has
one remaining available channel license results in the disconnection of IP Rialto analytics
appliances connected to that server.
Pixel search will incorrectly return extra results that correspond to motion events from
unclassified objects, when used with Avigilon™ cameras with adaptive video analytics or
Avigilon™ Rialto analytics appliances.
Leaving the Teach by Example panel open for an hour or more with no activity from the
user causes subsequent attempts to add or modify the teach markers to fail.
Associating an RTSP stream to the Rialto in ACC appears to work but does not complete
the operation properly. The workaround is to use View to enter the proper RTSP link in the
Rialto.
When multiple map editing tabs are open, only the first “save” operation from one of these
windows is properly executed. The workaround is to edit a map in only one tab at a time.
Avigilon™ Camera FW Included
•
•
•
•
•
•
•
•
•
•
V3.4.0.20 for HD H.264 H3 cameras with adaptive video analytics
V3.0.0.36 for HD Pro H.264 cameras
V2.6.0.40 for HD Micro Dome cameras
V2.6.0.54 for HD PTZ cameras
V2.6.0.48 for HD Bullet cameras
V2.6.0.50 for HD H.264 H3 cameras
V2.2.0.36 for H.264 encoders
V.2.2.0.34 for HD H.264 cameras
V4.4.0.2 for JPEG2000 Panoramic cameras
V4.6.0.14 for JPEG2000 HD Pro cameras
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes
Version 5.4.0.28 – Released Saturday October 25th, 2014
Release Summary
This is an out of cycle service release to fix the critical issue described below. All users who
downloaded and installed 5.4.0.26 should replace it with this release at their earliest convenience.
Users of earlier versions of ACC 5 can adopt this release and refer to the release notes for
5.4.0.26 (below) for further information on new features and issues resolved.
Issues Fixed
•
Corrected a defect which could result in database corruption and event data loss in some
situations, and specifically when starting or restarting the Admin Panel while the server was
already running.
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.0.26 – Released Monday October 20th, 2014
Version
Release Summary
This is the initial release of Avigilon™ Control Center 5.4 and introduces many new features, listed
below. This release is also a service release for ACC 5. Users experiencing issues listed in the
“Issues Fixed” list should adopt this release. In particular, users using the Virtual Matrix Application
should update for functional, performance, and stability enhancements. Users of Axis PTZ cameras
or PTZ cameras connected to Axis encoders should also consider upgrading to restore support for
patterns.
New Features
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Support for configuration of new Avigilon™ HD dome and bullet cameras with adaptive
video analytics
Support for configuration of Avigilon™ Rialto analytics appliances with Avigilon™ and Onvif
cameras
Introduction of new analytics events, alarms based on analytics, and recording on analytics
events
Introduction of classified object motion detection for Avigilon™ analytics enabled devices
Automatically synchronize groups, users, and their permissions from a central parent site
Richer corporate hierarchy support for user permission control
Addition of connected cameras to the site status report
Provided the ability to add individual Active Directory users to ACC defined groups
Support for streaming from multiple sites simultaneously in a single Virtual Matrix
Application
Support for dewarping of Oncam Grandeye Evolution cameras
Introduction of HTML help files, help packs, and help files for Swedish, Danish, Polish,
Japanese, Korean, and Traditional Chinese users. Note that this change means that for
non-English help files, users now need to download and install a separate “Language Pack”
for their region
Added support for viewing bookmarks and saved views in the HTML5 web client
Added support for analytic events, audio, and bookmarks to the SDK
End of support for Windows XP and Windows Server 2003
Issues Fixed
•
•
•
•
•
Ensured export events of non-admin users are visible in site logs
Corrected an issue causing LPR Lane mask to reset to default on system restarts
Improved memory usage and performance for ImmerVision™ dewarping
Fixed an issue that occasionally caused difficulties modifying access rights after upgrading
from 4.12
Ensured that patterns are available for PTZ cameras connected to the Axis M7001 encoder
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.0.26 (Continued)
Version
Issues Fixed (Continued)
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Removed the redundant “connect” button in site management when connected to a single
site
Fixed a rendering error on the client that had controls show up briefly on startup
Ensured regular bookmarks without associated video are eventually deleted
Fixed an issue that would occasionally cause the client to crash while shutting down
Ensured that client upgrade packages are not offered over a WAN connection
Fixed an issue where occasionally, video at the data aging boundary was inaccessible
Enabled the ability to sort groups by rank
Corrected rendering defects caused by bitmap caching
Disabled collaboration requests between users who are already collaborating
Ensured servers removed from a site appear in an already open camera connection dialog
Improved HDSM 2.0 performance in recorded mode
Ensured that POS transaction buffer is cleared when switching from recorded to live mode
Fixed a client crash that very occasionally happened while scrubbing the timeline
Updated LPR installers to use new branding and graphics
Ensured a user with the “manage virtual matrix monitors” privilege can delete monitors
Corrected an issue where camera frame rates under one per second appeared incorrectly
on setup
Enlarged some dropdown boxes that were truncating text in some languages
Corrected an issue which required the Virtual Matrix Application to login twice after site
composition changes
Removed digest authentication from the gateway, in order to enable support for iOS 8.
Users who require this mode (and do not want iOS 8 support) can re-enable it by checking
“Enable HTTP Authentication” in the network section of the gateway configuration
The following issues were resolved in the HTML5 Web Client:
•
•
•
•
•
•
•
•
•
Restored PTZ Control in HTML5 Web Client
Improved session timeout handling
Implemented detection of unsupported browsers
Increased the number of cameras on the recorded timeline from 4 to 16
Fixed some instances of English text appearing in German and Italian versions of the client
Ensured that skip frame buttons are replaced by rewind and fast forward buttons in
playback mode
Ensured the play button (rather than the pause button) is shown in playback mode
Corrected an issue where recorded bars disappeared in IE9 when zooming into minutes
range
Improved the error message when using the wrong credentials to login
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.0.26 (Continued)
Version
HTML5 Web Client Issues Fixed (continued)
•
•
•
•
•
•
•
•
•
•
•
•
Made it possible to highlight cameras from the timeline in recorded mode
Corrected an issue causing zoom to lock up in recorded mode
Corrected an issue with timeline localization
Fixed a problem where in IE10, a second log-in dialog would open after closing the first one
Ensured that physical zoom is possible (in PTZ mode) for cameras that support it
Ensured that the playback time matches the red cursor line in the timeline
Corrected an issue where streams would sometimes freeze until the page was refreshed
Improved streaming performance
Ensured the system tree is rendered properly after it is minimized and re-opened
Modified the layout options to be more like those in the thick client
Improved persistence of state across browser restarts
Corrected an issue where a filter applied to the camera tree would be forgotten after a
short delay
Known issues in this release
•
•
•
•
•
•
Analytics does not currently support image rotation for Avigilon™ cameras with adaptive
video analytics. This will be fixed in a future firmware release for these new cameras. For
Rialto, the image received by the appliance must be already rotated.
Customers with a Rialto device upgrading from ACC 5.2.2 must re-connect their Rialto
device and re-configure analytics events and rules to ensure proper functionality.
By design, new analytic privileges are disabled by default for all users except the default
administrator account and group. Customers should explicitly enable the new permissions
where appropriate.
Connecting an analytics device simultaneously to both ACC 5.2 and ACC 5.4 causes it to
reset continuously, and is not supported.
Associating an RTSP stream to the Rialto in ACC appears to work but does not complete
the operation properly. The workaround is to use View to enter the proper RTSP link in the
Rialto.
When multiple map editing tabs are open, only the first “save” operation from one of these
windows is properly executed. The workaround is to edit a map in only one tab at a time.
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.
Avigilon™ Control Center 5.4 Release
Notes 5.4.0.26 (Continued)
Version
Avigilon™ Camera FW Included
•
•
•
•
•
•
•
•
•
•
V3.4.0.16 for HD H.264 H3 cameras with adaptive video analytics
V3.0.0.28 for HD Pro H.264 cameras
V2.6.0.40 for HD Micro Dome cameras
V2.6.0.46 for HD PTZ cameras
V2.6.0.48 for HD Bullet cameras
V2.6.0.48 for HD H.264 H3 cameras
V2.2.0.36 for H.264 encoders
V.2.2.0.34 for HD H.264 cameras
V4.4.0.2 for JPEG2000 Panoramic cameras
V4.6.0.14 for JPEG2000 HD Pro cameras
© 2015 Avigilon Corporation. All rights reserved.
No license is granted with respect to any copyright, trademark, patent or
other intellectual property rights of Avigilon Corporation or its affiliates.