MONICA NOYES 1548 Eastridge Dr, Memphis, TN 38120 Cell: (901) 581-6015 email: [email protected] Versatile operations executive with over 25 years’ experience leveraging skills across multiple functions. Led organizations in process improvement and cost-cutting efforts which directly contributed to the bottom line. Analyzed computer systems to increase cost tracking capabilities and improve work flow. Developed internal efficiencies of labor through procedural changes focused on eliminating redundancy and increasing autonomy of staff. EXPERIENCE: CARGILL COTTON, Memphis, TN North America Logistics Manager            2002 – 2015 Supervise 6 individuals scheduling loads with mills, export bookings, logistics moves, and warehouse appointments for an average of 3 million bales. Develop and maintain good relationships with all truck and steamship lines to ensure their support in our performance, and to optimize customer service and price considerations. Participate in tactical and strategic planning as it relates to logistics management. Identify opportunities to improve movement and handling, reduce cost and increase service to our customers. Identify and implement actions that place Cargill Cotton in a better market position through logistics management. Provide input into commodity pricing decisions. Negotiations of truck, dray and ocean freight rates – approximately $60mm spend annually. Management of costs associated with the transit of baled raw cotton Manage both inbound and outbound shipments with Cargill staging points to ensure capacities are not over stretched. Stay abreast of industry policies and changes that affect movement of raw cotton. Assist in the areas of documentation and Letters of Credit. TRADIGRAIN INC. Memphis, TN Manager – Latin American Operations 2001 – 2002 For this1 billion commodities trading and marketing company directly supervised the accounting and administration of our Peruvian and Turks and Caicos branches. PERU  Analyzed business processes and developed all spreadsheets for accounting tracking for A/R, A/P, inventory control and banking.  Set up and maintained Cash flow reporting.  Interacted with local accountant, and outside attorneys, regarding incorporation matters as well as customer disputes.  Assisted our U.S. marketing department in analyzing local Peruvian costs including importation, warehousing, insurance, and financing. TURKS & CAICOS  Analyzed business processes and guided U.S. office in understanding TSF procedures through this office.  Developed file maintenance system and payment tracking system.  MEMPHIS As Latin American processes started flowing smoothly and required less daily supervision, assisted in multiple functions in the Memphis office, including:  Position offsets, commission tracking, and month closing procedures for Open Positions. Reconciliation of all A/R & A/P with intercompany accounts, as well as Sales & Purchases reconciliation.  Cash Management.  Calculation and billing of interest on intercompany loans.  Assisted in Execution (shipping) department.  Assisted with Human Resource issues, as needed. Through a company reorganization, which reduced the staff by 40%, was part of the team that was asked to remain, despite having been the newest hire. Upon deciding to terminate all activities worldwide was requested to assist on the close down of our operation. POLYCONCEPT USA, INC., Stamford, CT Vice President of Operations 1989 – 2000 For this international Consumer Products Company directly supervised the Import/Traffic, Quality Control/After Sales and Accounting Departments, in addition to Warehousing and Human Resources functions. ADMINISTRATIVE FUNCTIONS     Dealt with corporate headquarters in France regarding budgetary, management and legal issues. Interfaced with corporate legal department and outside attorneys regarding product infringement, incorporation ad copyright matters, as well as licensing agreements, contracts, and HR disputes. Travelled to the Far East buying offices to select products, negotiate pricing and aid in R&D efforts. Oversaw accounting and purchasing functions, including authorizing all expenditures and reviewing past due accounts to expedite payments. MONICA NOYES 1548 Eastridge Dr, Memphis, TN 38120 Cell: (901) 581-6015 email: [email protected] HUMAN RESOURCE FUNCTIONS  Hired, trained and evaluated the performance of a staff of up to 40 employees.  Developed and ensured compliance with company policies and procedures.  Established and administered employee benefits, including Medical/life insurance, Disability and 401(k)  Planned employee development to make optimal use of each individual’s talents and abilities. TRAFFIC/IMPORT FUNCTIONS  Ensured the generation and flow of letters of Credit for customers and overseas manufacturers.  Negotiated rates and monitored all land, ocean and airfreight shipments.  Oversaw contact with customs brokers, ensuring timely release of shipments and proper allocation of import duties.  Created and maintained the weekly in-transit report of all inbound freight orders. AFTER SALES/WAREHOUSE/QUALITY ASSURANCE FUNCTIONS  Initiated and supervised ongoing warehouse and quality assurance operations.  Deigned pro-forma spare parts purchase order process, subsequently implemented worldwide.  Developed cycle counting system and oversaw yearly Physical inventory. PROMOTIONAL PRODUCTS DIVISION INVOLVMENT  Managed the Customer Service Department of the Promotional Products division.  Developed price lists and sales catalog and organized all trade show activities for this division.  Directed Customer Service/Sales Force by obtaining necessary data for sourcing non-catalog items.  Formulated correct duty amounts, approximate freight costs and product margins to aid in preparing accurate price quotes for customers.  Performed initial product selection and maintained appropriate levels of inventory.  Negotiated the transfer of ownership for this division, calculated the price of existing inventory, and trained the acquiring company’s personnel. Major Accomplishments:  Played a major role in the growth of this start-up U.S. organization, which developed from having just 2 full-time employees, to a $25 million business with up to 40 employees.  Coordinated 4 separate corporate site relocations, interfacing extensively with realtors, architects, subcontractors and building management personnel.  Researched and documented transactions resulting in $500k savings from a single customer.  Selected to head the task force involved with developing a new computerized database application, which entailed acting as liaison with hardware/software vendors and European technical staff, and establishing office procedures and proper paperwork flow. CONTINUING EDUCATION:  Sexual Harassment Awareness Training  Wages and Compensation  Principles of Physical Inventory and Cycle Counting EDUCATION: TEXAS CHRISTIAN UNIVERSITY, Fort Worth, TX Bachelor of Science Degree candidate 1979 – 1982 LANGUAGES: Bilingual English/Spanish; knowledge of French REFERENCES FURNISHED UPON REQUEST