The Western Australia Public Sector Young Leaders Conference 2015 The forum for Australia’s emerging Public Sector Leaders Thursday 21 May 2015 Mercure Hotel 10 Irwin St, Perth WA 6000 The Western Australia Public Sector Young Leaders Conference is a unique developmental opportunity for aspiring leaders and new managers. Each year, hundreds of young leaders from Western Australia’s public sector gather together for a powerful 1 day development program specifically designed for emerging leaders. Offering a critical opportunity to step away from everyday demands, the Conference allows new managers time to reflect and refocus on their individual challenges and aspirations. By exploring first-hand the experiences of celebrated leaders at the forefront of their industry the Conference equips young managers with the tools to excel in the modern public sector, whilst assisting them to make peer group connections vital to career success. Conference aims and objectives Teaching new leaders how to become great leaders and get results Improving efficiency by giving young leaders the confidence to make decisions and drive positive outcomes in their workplace Exposing young leaders to the big picture of public sector business Ensuring a future of strong, informed leadership within the Australian Public Sector I’m a young leader; how will the Conference help me? The Conference is designed to equip you with highly practical management tools and techniques and thereby instil the confidence to lead effectively in any situation. High calibre public sector leaders will share their insights on how you can achieve more in your role whilst preparing you for both the challenges and the opportunities that accompany an ever-changing public sector landscape. 2015 Themes Understanding diversity and the value of difference Leading through change The art of giving feedback and managing difficult conversations Learn from inspirational leaders and leadership experts Communicating with emotional intelligence Improve your people management capability Enhance your confidence and communication skills Make friends and contacts to support your career development Understand how to be a great leader and how to get the most out of your team What are the benefits for my organisation? Leadership development is an important investment for both individuals and their organisations. Over the past six years the conference has assisted hundreds of public sector managers to deliver increased value in their roles and prepared them for future advancement. Utilising insights and advice from inspirational speakers, Conference participants will be better able to manage both their professional responsibilities and their key stakeholder relationships. Surpassing the mere transmission of theories, the Conference will equip young leaders with the ability to adapt to a demanding work environment, instil the confidence to step up and provide the vision to guide other employees towards peak performance. Audience The Conference has been developed for public sector employees ranging from aspiring people managers through to developing young leaders. Delegates will come from a diverse range of public sector organisations across both metropolitan and regional locations. To discuss the appropriateness of the Conference for yourself or other employees, please contact the Australian School of Applied Management (ASAM) on 1300 138 037 Organisers The Public Sector Young Leaders Conference has been organised by the Australian Public Sector Leadership Forum (APSLF) – a consortium comprising the Workplace Training Advisory of Australia (WTAA) and a national collegiate of public sector agencies. The APSLF is guided by a specific charter to support the development of leadership excellence at all levels of the public sector. By supporting the quality of public sector leadership, the APSLF aims to increase the attractiveness of careers in public service. For further information contact Program Manager Shaun Zapadlo [email protected] 1300 138 037 Enquiries and registrations Registrations can be made by completing the registration form at the back of this brochure. Registrations should be returned to the Australian School of Applied Management via fax or email. For all enquiries please contact the Australian School of Applied Management. Telephone: 1300 138 037 Email: [email protected] Leadership is about establishing an enduring and flexible architecture that makes performance happen, gets the work done, and achieves results. Knowing when and how to select new leaders is critical in building depth in an organisation and achieving long term goals. Leaders that are identified and nurtured early on in their careers often display a heightened level of contentment in their role which leads to increased productivity and a stronger sense of accountability. Conference Facilitators Kirk Fisher Head of Faculty For the past 20 years, Kirk has dedicated his life and work to the study and teaching of leadership, innovation and change. Early in his career Kirk founded two successful independent secondary schools which fuelled his curiosity about what motivates people to perform and how organisations become learning organisations. Over time this interest developed into a career which has seen Kirk regularly consulting with leading organisations around Australia and abroad. In recent years, Kirk has presented a number of papers on leadership and storytelling, been a keynote presenter at conferences around the country and in 2009 organised the national ‘Future of Work’ conference. Kirk holds a Master’s degree in Education and Human Development, a Diploma of Business, Diploma of Business HR and a Bachelor of Music Performance. Paul Larkin What have previous attendees said about the Conference? “Great day, loads of take home messages” “I liked the format of having a keynote speaker on a set topic, followed by work-shopping the ideas.” “I have learnt some valuable skills and enjoyed the interaction process. I found today very interesting and will be forwarding positive feedback to my departments.” “Excellent organisation, venue and overall day. Would definitely want to see what is on next year’s agenda.” “Thank you for your time and fabulous insights into leadership. It has given me some very valuable tools to take back to other members of my management team.” “Great opportunity to be in a room with government people from a range of areas – really breaks down us/them, state/ local government attitudes.” General Manager, Education Paul is a skilled facilitator and program developer specialising in leadership, coaching & mentoring, team dynamics, performance and change management. Following a successful 10 year career in leadership within the IT sector, Paul became a Senior Global Consultant with Royal Dutch Shell, developing and delivering leadership and organisational change programmes around the world. He holds a Graduate Diploma in Entrepreneurship and Innovation and a Graduate Diploma in Computer Science. Paul is a skilled practitioner in psychometric instruments such as MBTI, TMS and Bar-On EQi, an accredited facilitator of Accelerated Learning and has formal training in coaching and NLP. “Thank you – great mix of activity, concepts and theories.” “This has been such a useful and worthwhile program. I found the speakers very inspiring and I have learnt a lot that I will take back to my workplace and use.” The Conference Organising Committee wishes to thank all the attendees from last year’s Conference for their contribution and feedback. Building on feedback and learning from previous years the Committee aims to ensure the 2015 Conference is once again a highly rewarding experience for attendees and their organisations. ASAM looks forward to seeing many familiar faces and sharing new strategies and ideas. Conference Agenda - Thursday 21 May - 2015 9:00 - 9:10 Welcome and introduction from lead facilitator 9:10 - 9:40 Session 1: Understanding diversity and the value of difference Keynote Presentation Karl J O’Callaghan APM Commissioner of Police Karl O’Callaghan joined the Western Australia Police as a 17-year-old Police Cadet in December 1973. He graduated as Dux of the Police Academy in January 1976. Since graduating he has served in both metropolitan and regional Western Australia including at Police Communications, Port Hedland, Perth Traffic Branch, Manjimup, Community Education Section and the Police Academy. In 2004 he was appointed Police Commissioner and given the special additional task of implementing the reforms of the Kennedy Royal Commission. Since that time he has overseen and implemented widespread cultural, business and process change in the Western Australia Police. He has also championed the Frontline First policing direction and has reintroduced a ‘back to basics’ reassurance style of policing. He is a recipient of the Australian Police Medal. When he is not involved in his ‘day job’ the Commissioner is a member of a local rock band called ‘The Filth’, playing guitar and singing. ‘The Filth’ raises money for various charities, one of which is Bright Blue - Police Commissioner’s Fund for Sick Kids which helps to make a difference to sick children in Australia. 9:40 - 10:30 Development Session Leadership Essentials Workshop: Understanding diversity and the value of difference The second session of the Conference explores the concept of diversity — the wider the range of perspectives you have in the team the better its ideas, and in most cases, the better the results. A critical part of a leader’s role is creating an inclusive environment, learning how to get the best out of each member of the team and turning differences into strengths How to. During this session participants will explore how to overcome the unconscious bias’s we all hold and engage diversity as a vehicle to enhance their own leadership capacity. 10:30 - 11:00 Morning Tea 11:00 - 11:30 Session 2: Leading through change Keynote Presentation Duncan MacKay General Manager Organisational Transformation, Department of Housing The Department of Housing is pursuing a new strategic direction, moving beyond public housing to deliver affordable housing and market change to support Western Australia’s long-term development. This has required a fundamental re-alignment of Housing’s organisational strategies, workforce, culture, and systems. Duncan leads the teams that are driving and/or supporting this transformation. Duncan has a strong background in organisational change. From 2009 - 2011 he was responsible for reforms in State-based consumer affairs policy at the Department of Commerce. During the 2000s, Duncan played a major role in the transformation of a public service department into the commercial statutory authority, Landgate. Before joining the Western Australian public service in 2001, Duncan was a journalist, historian and author. He holds postgraduate qualifications in political science, history and journalism. 11:30 - 12:30 Leadership Essentials Workshop: Leading through change Development In today’s fast paced environment, change is something we all have to face. As leaders it is imperative that we understand the effects of change, how to engage people in change and how to support others through the change process. Change can be anything from minor alterations to workflow systems to major organisational restructures and downsizing. Many change efforts fail because the people leading them are not equipped with the skills to manage them successfully. If handled badly change can lead to negative outcomes such as confusion and wasted effort, low morale and decreases in productivity – handled well it can lead to lasting gains and increased job satisfaction. During the session, participants are asked to consider change at both a personal and strategic level and go on to learn how to enable those around them to embrace the change process and manage challenging situations more effectively. Session 12:30 - 13:30 Lunch 13:30 - 14:00 Session 3: The art of giving feedback and managing difficult conversations Keynote Presentation Jenni Collard Executive Director of Business and Social Development, Department of Regional Develpopment Jenni Collard joined the Department of Regional Development in 2013 as the Executive Director of Business and Social Development. Before that, Jenni was Acting Chief Executive Officer for the Office of Children and Families for the Northern Territory Government. Jenni is the Chair of the ACBC Aboriginal advancement Committee. She has more than 25 years’ of experience working for a number of State Government agencies and was the Director of the Office of Aboriginal Health WA from 2011 to 2013. Together with her Business degree in Accounting, Jenni brings with her a wealth of experience in roles across indigenous affairs, human resources, government, health and education. 14:00 - 15:00 Development Session The art of giving feedback and managing difficult conversations When done in the right way, providing feedback can be the avenue to greater performance. It is inevitable that at some point as a leader or manager, you will need to initiate or engage in a difficult conversation providing feedback that may not be received so well. Many people avoid having difficult conversations because they make them feel uncomfortable. As a leader it is important that we tackle these situations head on and while they can be uncomfortable, they have the potential to be highly constructive interchanges when handled appropriately. During this final session participants will explore the dynamics involved in providing feedback when it may involve a difficult conversation, assisting their team to learn, grow and perform at their optimal level. 15:00 - 15:20 Afternoon Tea 15:20 - 15:50 Session 4: Communicating with emotional intelligence Keynote Presentation Duncan Ord Director General, Department of Culture and the Arts On 1 July 2014, Duncan Ord commenced as Director General of the Department of Culture and the Arts (DCA). He was Acting Director General of the Department of Planning and formerly Deputy Director General of the Department of Aboriginal Affairs, prior to joining DCA. Duncan was involved in establishing two of the State’s pre-eminent performing arts companies, Black Swan and Barking Gecko. He has been a member of several Australia Council Boards and Committees and is a former Dean of the School of Performing Arts (WAAPA) and General Manager of the WA Theatre Company. Duncan has also been Chairman of both Spare Parts Puppet Theatre and Skadada Youth Circus. In 2013 he was the recipient of an Order of Australia Medal, and is also a past winner of the Churchill Fellowship. 15:50 - 16:50 Development Session 16:50 - 17:00 Communicating with emotional intelligence Engaging followers and forging lasting relationships is a core leadership skill. Technical and functional skills are critical to performance and the achievement of results; however it is the capacity to engage and communicate with others and to understand oneself and those around them that enables great individual contributors to become great leaders. The third session will explore ways to enhance your communication through a deeper understanding of emotional intelligence. Closing comments and conference review This document is a Tax Invoice REGISTRATION FORM Presented by Workplace Training Advisory Australia ABN 39 127 679 010 The WA Public Sector Young Leaders Conference 2015 Thursday 21 May 2015 - Mercure Perth, 10 Irwin Street Perth 6000 STEP ONE. CONTACT DETAILS Contact Name: __________________________________________ Phone:_________________________________________________ Position: _______________________________________________ Email:__________________________________________________ Organisation: ___________________________________________ Work Address: __________________________________________ STEP TWO. FEES (GST incl.) Super Saver Rate: $695 per person (Ends 19 December.) Super Saver Group Rate: $595 per person (Ends 19 December. Applies to groups of 3 or more participants.) Standard Rate: $845 per person Standard Group rate $745 per person (applies to groups of 3 or more participants) *Please call 1300 138 037 to get pricing and book tables of 8 or more. Please also note that these do go quickly so we advise booking in early. IMPORTANT - Travel discount for regional Australian attendees To offset a percentage of the increased travel costs from regional Australia, an additional discount of $100 will be applied to all bookings for attendees based in regional locations. Written proof of eligibility may be required. Please tick the box to apply for the travel discount. STEP THREE. DELEGATE DETAILS Names of participants Title/position Email (required for confirmation details) 1. __________________________________ ___________________________________ ___________________________________ 2. __________________________________ ___________________________________ ___________________________________ 3. __________________________________ ___________________________________ ___________________________________ 4. __________________________________ ___________________________________ ___________________________________ STEP FOUR. REMITTANCE DETAILS Total number of delegates: ___________________________ Total fees due $ ____________________________________ Please invoice me Credit Card: Visa, Mastercard Only Name Amount $ Card Number Expiry Date Number / Verification ( Signature: 3 digit number on card signature strip) Electronic funds transfer Account Name Bank Name BSB Account No. Workplace Training Advisory Australia P/L Westpac, Melbourne 033-002 380159 *Please email remittance advice to [email protected] Further Information RETURN VIA EMAIL [email protected] OR FAX: 1300 451 031 For further information, please contact Shaun Zapadlo at the Australian School of Applied Management. Telephone: 1300 138 037 Email: [email protected] Payment in full must be made prior to event. Submission of this registration form indicates your intent to make full payment. Cancellation Policy – A substitution delegate is always welcome with written notification. Cancellations received up to 6 weeks prior to the event will incur a 50% withdrawal fee. For cancellations received within 6 weeks of the event no refund will be issued. Every effort will be made to contact each attendee should an event be rescheduled or cancelled by ASAM for any reason. If an event is rescheduled or not held for any reason, ASAM’s liability is limited to the event fee only. Indemnity - ASAM reserves the right to change the venue and/or speakers of any event due to circumstances beyond its control. In the event of changes to venue or speakers, or cancellation of the event, ASAM is indemnified against any or all costs, damages, expenses, including legal fees, which are incurred by the attendee/s. In the case of venue change, all reasonable efforts will be made to inform attendees. 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