Newsletter(NEW) - Automotive Service Councils

ASCCA
Foothill Chapter 5
May 2015
President’s Message:
Come join me at my shop for
“Shop Night” on May 5th.
We’ll have up to 20 vendors on site
with up-to-date information,
discounts, and giveaways.
Come bet on how long our test car will run at full
throttle with no oil or coolant.
Great Food. Great Vendors. Great Benefits.
Don’t Miss It!
Gilbert Motor Service
1919 W. Valley Blvd.
Alhambra, CA 91803
Darren Gilbert,
2015 President - ASCCA Chapter 5
UPCOMING MEETINGS & EVENTS
May 5 - Shop Night at Gilbert Motor Service in Alhambra
Jun 2 - Jeremy O’Neal of Advisorfix.com
Jun 12-14 - Summer Conference at Irvine Marriott
Jul 7 - Open Forum
Aug 4 - TBA
Sep 1 - Former State Assembly Member, 44th. District,
Anthony J. Portantino,
Foothill 5 Forum
Oct 6 - Oktoberfest at Montrose Bowl
Nov 3 - TBA
Dec ? - Chapter Christmas Party
ASCCA Foothill Chapter 5 - 1443 E. Washington Blvd. #653; Pasadena, CA 91104-2650
Phone (626)296-6961; email [email protected]; www.asc5.com
CAN A MEETING ABOUT OSHA BE INTERESTING? WITH DAVID
FISCHER OF CALIFORNIA EMPLOYER’S GROUP, IT CAN! HE REMINDED US OF WHY WE GOT IN THE BUSINESS IN THE FIRST PLACE,
AND HELPED US KNOW HOW TO BEST INTERACT WITH OSHA.
Thank you, David,
for keeping us
interested and
helping us learn!
Chapter President Darren
Gilbert thoroughly enjoying
himself as he leads the
meeting.
Trimen Oil was
selected in our shop
drawing, and was not present to
receive the $200 prize!
In May, the prize
climbs to $220!
Remember, you must be
present to win!
Foothill 5 Forum
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Make time for your annual business checkup
Submitted by chapter member Norm Blieden, CPA
You get an annual checkup from your physician to monitor and manage
your personal health. Shouldn’t you do the same for your business? To
keep your operation in top shape, consider an annual business review.
The benefits of such a review are evaluating current performance and
better planning of future operations.
Some things you should evaluate in an annual business review include the
following:
 Revisit your business strengths, weaknesses, and opportunities. Is your competitive position improving, or are you losing ground?
 How did you perform relative to your business plan? Did you meet or exceed
your objectives? Are sales, profit margins, and cash flow improving?

Get a pulse on your customers. An annual customer satisfaction survey is a
great way to assess performance, obtain insight on potential new products or
services, and to let your customers know how much you value their business.

Evaluate your team. Are you developing a superior team, employing their
unique talents, and training them to improve performance? Do you reward on
merit or simply on seniority?

How effective is your marketing? Are your current methods and channels
working well, or are you simply doing what you’ve always done?
Meet with your insurance agent. Is your coverage adequate and appropriate
for changes in your business activities and acquisitions?


Review your business tax strategy. Identify opportunities for tax savings. Are
you using the right form of business entity? Are you aware of recent changes
in the tax code that might benefit your business?

How is your scorekeeping? Does your monthly bookkeeping help you measure your progress and profitability? Accurate and timely monthly financial
statements are absolutely critical in running any business.
If you are serious about improving your business consider calling us to assist you
in evaluating your operation. Norm Blieden, CPA (626) 440-9511
Foothill 5 Forum
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Report on Legislative Fly-in Day (”Leg Day”)
Fellow Team Talkers,
Another Leg Day has come and gone. This year was the best ever with a 20% increase in attendance over last year.
The day began in the Eureka Room at the State Capitol. Our State President,
Steve VanLandingham, welcomed everyone and introduced our special guest, Pat
Dorais, chief of the Bureau of Automotive repair. Mr. Dorais gave an overview of recent BAR activities and praised ASCCA for creating the excellent working relationship
we have with BAR.
Jack Molodanof, ASCCA attorney, was next on the agenda. Jack briefed us on the
bills we were going to be discussing with our elected officials. He also spoke about
some of the "do's and don'ts" when meeting with Legislators.
Afterwards, we moved on to our legislative appointments - 86 meetings with Legislators were scheduled for our group by ASCA staff. We were discussing three bills with
the Legislators and their Staff - SB8 (Hertzberg): this bill would extend a sales tax to
our labor operations; SB3 (Leno): this bill would increase the minimum wage in California; and AB873 (Jones): this bill would give BAR the authority to redefine what constitutes a "minor repair" in our industry. In addition, we provided the Legislators a copy
of the ASCCA Telematics Guiding Principles. Our members did an outstanding job
communicating our concerns to their elected representatives.
Our special guest speaker during our luncheon period was Assembly Member
Brian Jones (kudos to John Epstein of Chapter 24 for confirming Mr. Jones). Mr.
Jones is the author of AB873 - one of the bills we are supporting. He gave a lively
presentation and is definitely in our corner fighting for our industry.
A special thank you to ASCCA Board Member, Jeff Stitch, who attended Leg Day
even though suffering a heart attack two weeks prior to the event. NOW THAT'S A
DEDICATED MEMBER! Jeff also gave us a passionate talk about how important Leg
Day is to him and why all of us should participate in communicating with our elected
officials. Thanks Jeff and thanks to everyone who attended and made this the best
Leg Day ever.
Respectfully,
James Justus
Vice Chair - ASCCA Government Affairs Committee
Chapter 24 member
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Is Business Coaching Right For Your Shop?
by Mike Giblin - Apr 27, 2015
Whether you’re a new shop owner looking to increase your car count, or an industry veteran hoping to build
loyalty from your existing customer base, hiring a business coach to help you achieve your goals might be
worth considering.
A business coach can add value in a number of ways. First, while it’s
true that nobody knows your business better than you, having an outside perspective can be beneficial and provide fresh insight into solving
existing problems. Coaches can also spend time evaluating and attacking issues, which is often difficult to do when your main focus is running
the day-to-day operations of a shop.
Perhaps most important, -business coaches often possess skills that
shop owners may lack. Maybe your strength is -fixing cars or selling service. While those are great -assets, you may be out of your league
when it comes to marketing your shop or managing finances. A good
coach will fill that knowledge gap and apply his or her expertise to improve your -business.
A business coach can also help you prepare for the future by assisting with -essentials such as establishing
retirement ­accounts and succession plans. There’s no reason to cling to the old model of being married to a
shop and working there until you die. Instead, partner with a coach to build a profitable business that can
function well even when you’re not there.
I’ve worked with many coaches and can tell you that there are a wide variety of ­specialties and philosophies
from which to choose. The key is to find a good fit for you and your specific -situation. Here are some strategies to keep in mind during the selection process:
Let history be your guide. If you want a good idea of how a coach will perform for you, consider his or her
track record with other shop owners. Ask about how many clients they have, how long they’ve had those cli­
ents and what they achieved. -Request information on past objectives they promised to meet and whether
they delivered. Look for parallels with your own struggles or goals.
Let’s say your shop is grossing $1 million before taxes, but your goal is to push that number to $2 million
within three years. You’ll need to know if the coach you’re considering has accomplished that type of growth
in the past and whether the timeline you’ve set is realistic.
Beyond reaching sales goals, you’ll want to select a coach who’s adept at navigating the issues that are
troubling your shop. If building loyalty is your sticking point, a coach whose experience is focused on helping
new owners capture new customers may not be the best fit.
Check the facts. A coach with a successful history should have no problem providing a list of past clients
and contact information for those clients. This list serves as a badge of honor for a coach and should help
you eliminate any doubts or questions about a coach’s credentials. Be sure to ask past clients about the
(Continued on page 6)
Foothill 5 Forum
5
(Continued from page 5)
metrics they used to evaluate success and whether their coach employed the same measurement to judge
performance.
Get a second opinion. Working with a coach can involve a large commitment of time and money, so it’s cru­
cial to find a coach who aligns with your personality and business -approach. To make the best decision,
take your time selecting a coach and interview a variety of candidates -before narrowing the field. Start by
conducting a phone or online meeting and then schedule a follow-up call or meeting once you’ve gathered
more information. Attending a boot camp or seminar sponsored by the coach you’re considering might also
make sense to gain a better idea of how they work with shop owners and -convey key tactics.
Watch for red flags. While it takes time to see results when working with a coach, be wary of coaches who attempt to lock you into long contracts without -offering -opportunities to exit the deal if things go awry.
It’s also wise to avoid coaches who plan to narrowly focus on just a single strategy. For example, to drive
revenue up, a coach might recommend increasing your average repair order through more aggressive sales
efforts. While that might lead to an increase in sales, after awhile, that tactic might alienate customers who
will feel like they’re constantly being upsold. You want a coach who is going to suggest multiple approaches
to achieve your -objectives.
As a former shop owner, I also get asked if I believe it’s important for a coach to have owned a shop. I don’t
think it’s essential, but I do think it’s advantageous to work with someone who has been on the front lines of
the business and can show success at -running a shop. I also tend to recommend working with coaches
who bring a broad-based approach to the table, rather than those who specialize in a certain aspect of the business.
Of course, selecting a coach is only half the battle. You can hire the best coach in the world, but if you fail to
truly commit to working hand-in-hand with this individual to change your business, you’ll end up wasting your
time and money. Remember that a coach can’t flip a switch and produce instant improvements.
Achieving change is usually a long process that can involve a number of steps, sometimes including hiring
new staff and training them on new policies and practices. It takes patience and discipline to stay the course
and follow through on your coach’s recommendations. However, those who remain dedicated to the process
should see big dividends on their -investments.
Mike Giblin
Mike Giblin currently serves as president of U.S. operations for Kukui Corp., a -developer of marketing
software solutions for the automotive repair industry. An industry veteran, Giblin is a former ASE--certified
master technician who managed his family’s San Francisco Bay area-based repair shop for 25 years.
Mike believes that the auto repair -industry requires an amazing skill set to be successful and he is excited to share what he knows with shop owners. Mike can be reached at [email protected].
Used with permission from Babcox Publications. For web article click here.
Foothill 5 Forum
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Upcoming Training and Seminars
When
Who
May 16
9am - 1pm
ESi
Maylan
Newton
June 13
Saturday Seminars
for Techs &
Owners/Managers
ASCCA
Summer
Conference
June 14
Sunday Seminar
for
Owners/Managers
What
Where
Contact/
Register
Who it is
For
Who's Job Is It Anyway?
La Palma, CA
La Quinta Inn
Educational Seminars
Institute
805-526-3039
www.esiseminars.com
[email protected]
Owners,
Managers
Think you know who is responsible for
what in your business? Maybe you do!
Is everything getting done per your
outline? Join Maylan & Team ESi as we
look at who is responsible for what and
why in a typical automotive facility.
Saturday

8:00am-8:45am - Breakfast
and Opening session
 9:00am-12:00pm - Tracks:
 Management Track:
Mike Giblin
 Kukui Technical Track 1 Kevin McCartney
 Napa Autoparts Technical
Track 2 - TBD
 2:00pm-5:30pm Joint Training with Managers
and Technicians with Maylan
Newton and Bill Haas
Ask for the ASCCA
discount!
Marriott Irvine
Hotel
18000 Von
Karman Ave,
Irvine, CA
92612
Click Here to Register
Or paste this in your
browser:
Owners
Managers
Techs
Service Writers
http://auto.ascca.com/cgishl/TWServer.exe?
EREG:OrderEvent:2015SC
Sunday

July 18
9am - 1pm
August 29
9am - 1pm
Foothill 5 Forum
ESi
Maylan
Newton
ESi
Maylan
Newton
8:00am-11:00am Management Track Cory King/HR laws for small
business owners
Sales
Maximize sales to meet sales objectives. Learn how to build relationships and use consultive selling
to enhance your selling skills. Learn
the 10 key factors in selling!
Attitude
If you only go to 1 class this year,
this is THAT class! See where your
attitude costs you money AND
where it can make you money.
Attitude starts at the top and trickles down, make sure it is the best it
can be! This seminar is the most
requested every year because it is
widely regarded as the best of all
time
La Palma, CA
La Quinta Inn
Educational Seminars
Institute
805-526-3039
www.esiseminars.com
[email protected]
Owners,
Managers,
Sales Staff
Ask for the ASCCA
discount!
La Palma, CA
La Quinta Inn
Educational Seminars
Institute
805-526-3039
www.esiseminars.com
[email protected]
Entire
Facility
Ask for the ASCCA
discount!
7
The Automotive Service Councils of California, their officers, board members, employees, members and affiliates in no way warrant the
quality, competency, or merchantability of any goods or services advertised in this publication. In connection with this disclaimer, the Automotive Service Councils of California in no way warrant or insure the goods or services described above and each and every individual
contracting with these manufacturers shall do so at their own risk. Furthermore, individuals utilizing these services are forewarned that the
Automotive Service Councils of California have conducted no investigation into any representations made in any advertising, literature, or
ad distributed by the advertisers in this or any other publication. Additionally, please be advised that the opinions and comments expressed
by the contributors to this periodical are those of the contributors alone and do not necessarily reflect the opinions of the Automotive
Service Councils of California, or ASCCA Chapter 5, or their officers, directors, members or staff.
Foothill 5 Forum
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Chapter 5 Associate Members
AutoLogic
Jeff Chin
818-929-9444 [email protected]
AutoZone
Charles Cucco
909-881-5788 [email protected]
BG Products
Abe Chavira
805-857-5065 [email protected]
Digital Financial Group
Shannon Devery
626-476-9016 [email protected]
Dorman Products
Frank Alviso
951-206-7023 [email protected]
Frederick Blum Insurance
Fred Blum
626-401-1300 [email protected]
SC Fuels
Dennis Giardina
310-722-3357 [email protected]
Hanson Distributing Company, Inc
Dan Hanson
626-448-4683 [email protected]
Hawley Insurance Services
Bruce Hawley
714-865-2907 [email protected]
Highpoint Distributing / Justice Brothers
Tim Huddleston
805-584-0030 [email protected]
Jasper Engines & Transmissions
Randy Lewis
909-717-9950 [email protected]
Mark Christopher Auto Center
Steve Johnson
909-975-3919 [email protected]
Management Success!
Robert Spitz
818-500-9631 [email protected]
NAPA Auto Parts
Mike Griffiths
951-515-4711 [email protected]
Norman Blieden, C.P.A.
Norm Blieden
626-440-9511 [email protected]
Orange Line Oil
Jill Steiner
714-318-4380 [email protected]
Trimen Oil Sales, Inc.
Wes Powell
310-323-5410 [email protected]
Did you know that if you use Digital Financial Group,
(recommended by Jeff Kiesendahl of Stil-Mor
Automotive, a 46 year ASCCA member) DFG will
pay your $350/yr State Dues? Call Shannon Devery
at 626-476-9016. What have you got to lose?
Foothill 5 Forum
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Get the Word Out!
ASCCA is
“The Sign you can Trust!”
Your Association has produced a
marketing tool that you can implement
immediately. The goal is to make ASCCA
synonymous with “TRUST”.
The sign will fit perfectly under or over the
ASCCA sign. If you haven’t upgraded your old
ASC sign, it’s time to do so. We want people to
recognize who we are at a glance.
You can keep the old sign on your shop wall
somewhere for old time’s sake.
But don’t remain in the past – get the current
sign and help build brand identification.
ASCCA Shops ARE the BEST!
Add-on signs are $15 each.
Complete new signs are $35 each.
A small investment for Brand Identification!
Call Joseph at 626-296-6961 or
email to [email protected]
for your sign.
Full-color Ad Prices for photo-ready ads
(Set-up extra, at reasonable costs)
(Pd. Qtrly / Pd. Annually)
Full page
Half Page
Quarter Page
Business Card
$300/$900
$160/$480
$75/$225
$40/$120
Call: 626-296-6961 or email:
[email protected] to get started
Foothill 5 Forum
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Foothill 5 Forum
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HOW TO JOIN TEAMtalk (TT):
(If you are not on TEAMtalk, you are missing one of the premier benefits of your membership in ASCCA. Instant access to hundreds of shop owners who want to see you succeed and
help you get solutions to any issue you face.)
1. Read the rules and etiquette governing TEAMtalk.
2. Complete the application form to subscribe to TEAMtalk.
RULES
TEAMtalk was set up as an open forum for members to use to discuss issues of relevance to the
membership or the automotive industry at large. Questions and posts should be limited to those
things that are of interest to the membership at large. This is a member-to-member discussion list.
TEAMtalk is NOT intended for use as a communications vehicle to reach the ASCCA Staff, ASCCA
Committees, ASC Insurance Services or the ASCCA Board of Directors. Any items related to staff,
committee, insurance or board need to be addressed to the appropriate parties directly using the
contact page. This mechanism has been set up so that you don't have to be on a board or committee email distribution list to have your message forwarded. Simply choose the party(s) you wish to
contact and the message will be routed appropriately. Please do not post technical (mechanical repair, etc) questions to this forum. Use the iATN forum for that.
This list is only open to current, paid-up Regular, Associate and Educator members of ASCCA.
Participation in this list is a privilege and is NOT a right of membership.
There is a moderator who takes care of technical issues. There is also a board of advisors made up
of members, who assist the moderator and who decide if members are subject to disciplinary action,
(removal from the list), if found to be in violation of the rules.
LIST ETIQUETTE
The following industry standard guidelines were set up to help TEAMtalk operate in an orderly fashion. Violations are subject to disciplinary action and which may include removal from the list.
1. Refrain from "flaming" or using profanity. "Flaming" is sending back angry, biting responses,
"getting personal" and calling people names or otherwise belittling them. The use of sarcasm,
profanity, "challenges" or other unpleasantness is not appreciated by list members. Remember,
posts are seen by EVERYONE, not just the person you are responding to.)
2. What goes on TEAMtalk stays on TEAMtalk. (TT is meant to be an in-house discussion group for
ASCCA members. Although there is an expectation of "privacy" NOTHING sent via email is truly
private. Please do not forward messages! REMEMBER - your behavior reflects on the association as a whole and your messages get around to outside entities whether you want them to or
not. Maintain your professionalism at all times!)
3. Stick to relevant topics authorized for TEAMtalk. (Topics appropriate to TT are matters of interest
to the membership at large meaning industry information, announcements, questions about your
shop, chapter activities, legislative issues, etc. Emails directed to staff, directors or committees
should be sent via our contact page. From time to time, matters related to individual ASCCA
members (i.e., notification of illness or death), are permitted.)
4. Do not post FWDs, Jokes, Spam, Virus warnings, etc. to TEAMtalk.
5. Send relevant responses to TEAMtalk. (Don't send "support" posts (such as "kudos" "amen!" or
Foothill 5 Forum
13
"right on!") to the entire group. Please don't send "TEST" messages if you are wondering if you're
still on TT or to see if TT is working. Please address those questions to the list moderator at
[email protected].)
6. Keep TEAMtalk posts short and concise.
7. Do not post copyrighted material to TEAMtalk.
8. Use appropriate subject lines. (PLEASE use "TT:" at the beginning of your subject line.)
9. Sign your posts. (Many of you have obscure e-mail addresses that give no clue as to who you
are so please sign your first and last name at the bottom of each post.)
10. Please, no commercials or sales pitches on TEAMtalk.
HOW TO POST MESSAGES
If you are an authorized participant on TEAMtalk, send an email message to the following email address - [email protected] and it will go to everyone on the list. Hit "Reply to all" when replying
to messages. If you have not been authorized yet, or if you are sending from an e-mail address different from the one you subscribed with, the message will be bounced back as undeliverable. If you
change e-mail addresses, your posts will be bounced back and you will not receive any mail from
TEAMtalk until you notify the list moderator.
TT SUBSCRIBER APPLICATION FORM
Now that you have read the rules, please complete and submit the form below (required fields are
marked with *):
*Name:
*Company:
*Phone:
*Email:
I am an ASCCA Member of Chapter #
Please check only one of the following:
Membership Type:  Regular
 Associate
 Educator
Sign this application by checking BOTH statements below:
 I have read and agree to abide by the rules and list etiquette.
 I understand that participation is not a right of membership in ASCCA but is a privilege. If I abuse
that privilege I understand I may be removed from the list.
Signature
Date
Please complete this form and fax back to 916-444-7462 attn: Sarah
or email to [email protected]
Foothill 5 Forum
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Pay Your Dues Effortlessly!
Automatic Dues Payment Agreement
I, __________________________________ hereby agree to pay my ASCCA dues by automatic
charge to my credit card or via automatic withdrawal from my banking account.
By signing this agreement I understand that:
ASCCA will automatically charge me for all dues either via credit card or ACH Transfer.
ASCCA Membership commitment is for one year.
This automatic charge will continue until I:
Cancel my membership or
Request in writing a change to direct payment of dues.
There will be a service charge of $2.00 applied to each payment to cover the administrative costs and processing fees
of this program.
This payment option is only available to Regular and Associate members.
I will ensure that an active credit card number /account number is on file with the ASCCA office.
If a charge is declined, I will provide the association office with updated information as soon as possible for ongoing
use. An additional service charge may apply in some cases.
Name
Email Address
Company
Billing Address
City, State, Zip Code
Signature
Date
Please set my payment frequency to: Monthly
Quarterly Semi-Annually
Annually
Payment Information:
Card type (circle one): VISA MC AMEX DISCOVER
Credit Card #
Security Code (last 3-4 digits on back of card)
Expiration Date
-OR
ACH Payment directly from a checking account
Routing Number
Bank Name
Account Number
Automotive Services Councils of California
One Capitol Mall, Suite 320, Sacramento, CA 95814
(916) 924-9054 - Fax (916) 444-7462 - [email protected]
Foothill 5 Forum
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ASC CODE OF ETHICS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
To promote good will between the motorist and the automotive industry.
To have a sense of personal obligation to each individual customer.
To perform high quality service at a fair and just price.
To employ the best skilled personnel obtainable.
To use only proven maintenance of high quality distributed by reputable
firms.
To itemize all parts and adjustments in the price charged for services
rendered.
To retain all parts replaced for customer inspection, if so requested.
To uphold the high standards of our profession and always seek to correct
any and all abuses within the automotive industry.
To uphold the integrity of all members.
To refrain from advertisement which is false or misleading or likely to
confuse or deceive the customer.
Chapter 5 Lending Library
(Another Benefit of Membership in ASCCA5)
To use this free service, call Darren Gilbert at (626) 282-0644 or email him at [email protected] and tell him
which study guides you would like to check out. He will bring the books to the next General Meeting for you to pick up,
and you then leave your credit card information as a guarantee. You are responsible for any damage or loss of the
study guide. The guides must be returned to Darren at the next General Meeting or by mail. It’s that simple!
C 1 - Automotive Consultant
A 1 - Automotive Engine Repair
A 2 - Automotive Trans/Trans Axle
A 4 - Automotive Drivetrain
A 4 - Automotive Suspension/Steering
A 5 - Automotive Brakes
A 6 - Automotive Electrical/Electronic
A 7 - Automotive Heating/Air Conditioning
A 8 - Automotive Engine Performance
A9 - Diesel
L 1 - Advanced Engine Performance
L 2 - Med/H.D Truck Electronic Diesel
P1P2P3P4-
Parts Specialist Med/H.D Truck Dealership
Parts Specialist Automobile
Parts Specialist Truck Brakes
Parts Specialist General Motors
P 9 - Med/H.D. Truck Suspension & Steering
X 1 - Car/Light Duty Truck Exhaust Systems
B 2 - Auto body Collision Repair - Painting/Refinishing
B 3 - Auto body Collision - Non Structural Analysis
B 4 - Auto Body Collision - Structural Analysis
Foothill 5 Forum
B 5 - Auto Body Collision - Mech/Electrical Components
B 6 - Auto Body Collision - Damage Analysis/ Estimating
F 1 - Alternate Fuels - Light Vehicle Compressed Natural Gas
M.M. - Engine Machinist Series
E 2 - Truck Equipment - Electrical/Electronic Systems
S1S2S3S4S5S6S7-
School Bus School Bus School Bus School Bus School Bus School Bus School Bus -
Body/ Special Equipment
Diesel Engine
Drivetrain
Brakes
Suspension/Steering
Electrical/ Electronic
Air Conditioning
T1T2T3T4T5T6T7T8-
Med/H.D. Truck - Gasoline Engines
Med/H.D. Truck - Diesel Engines
Med/H.D. Truck - Drive Train
Med/H.D. Truck - Brakes
Med/H.D. Truck - Suspension/ Steering
Med/H.D. Truck - Electrical/Electronic Systems
Med/H.D. Truck - Heating/ A.C. Systems
Med/H. D. Truck - Preventive Maintenance
16
COMING ON JUNE 2: DINNER MEETING WITH JEREMY
O’NEAL OF ADVISORFIX.COM
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17
ASCCA
Foothill Chapter 5
June 2015
Don’t Miss the June 2 Dinner Program at
Mijares Mexican Restaurant
Jeremy O’Neal of Advisorfix.com will show us how to
increase profits AND create happy customers!
Menu:
Taco/Tostada Buffet
Soda & Coffee
Beer & wine available
Where:
Mijares Mexican Restaurant
145 Palmetto Drive
Pasadena, CA 91105
Phone: (626) 792-2763
When:
Tuesday, June 2, 2015
6:00 PM – Social/Networking/Dinner
7:00 PM – Program
9:00 PM – Finish
Cost:



No Charge to Regular or Associate
Chapter Member, Business Partner, Spouse
or Significant Other (max 2 per member)
No Charge for Potential Members
$25/ea. for all others
Directions
From the 210 & 134 Junction in Pasadena: Go South on
the 210/710 Spur towards California/Del Mar/110; Exit on
California, turn left; Left again at the first light; Pass
Palmetto (the first street on the right) & turn in to the
Mijares parking lot; If the lot is full, park on the street
UPCOMING MEETINGS & EVENTS
May 5 - Shop Night at Gilbert Motor Service in Alhambra
Jun 2 - Jeremy O’Neal of Advisorfix.com
Jun 12-14 - Summer Conference at Irvine Marriott
Jul 7 - Open Forum
Aug 4 - TBA
Sep 1 - Former State Assembly Member, 44th. District,
Anthony J. Portantino,
Foothill 5 Forum
Oct 6 - Oktoberfest at Montrose Bowl
Nov 3 - TBA
Dec ? - Chapter Christmas Party
18
ASCCA Chapter 5 2014-15 Board of Directors
Board of Directors
Executive Board
2014
President……………….. Darren Gilbert
Phone……………………. (626) 282-0644
Email…………. [email protected]
Vice President…...…………Kirk Haslam
Phone……………………. (626) 793-5656
Email…[email protected]
Secretary…………………..Jack Scrafield
Phone
……………….. (818) 769-2334
Email…………...…[email protected]
Treasurer…………...………...Dave Label
Phone……………….……. (626) 963-1211
Email………[email protected]
Craig Johnson..……………(626) 810-2281
Randy Lewis……………....(909) 717-9950
Gene Morrill……………... (626) 963-0814
Raul Salgado………………(626) 339-7566
Jim Ward ………..…….…..(626) 357-8080
Bret McCaulley……………(626) 967-7341
Chapter Rep
Jim Ward ……...……..…….…..(626) 357-8080
Committee Chairs
Seminars…….. Raul Salgado…...(626) 339-7566
Socials……….. Jack Scrafield…..(818) 769-2334
Programs……..Kirk Haslam..…..(909) 717-9950
Associate Member Board Rep.
Randy Lewis………………(909) 717-9950
ASCCA State Contacts
State Office in Sacramento……………….....……….….(800) 810-4272
President
Steve Vanlandingham….……….…. [email protected]
Executive Director
Gloria Peterson...(800) 810-4272 x104 or [email protected]
Manager Digital and Social Media
Sarah Spencer…...(800) 810-4272 x110 or
[email protected]
Membership Director
Leyla Taber…….....(800) 810-4272 x133 or [email protected]
Accounting
Nito Goolan…….....(800) 810-4272 x103 or [email protected]
Events Manager
Rachel Hickerson.(800) 810-4272 x109 or [email protected]
Publications & Communication
Phil Boerner…........(800) 810-4272 x131 or [email protected]
Team Weekend Event Planner
Lauren Stoddard…(800) 810-4272 x131 or [email protected]
ASCCA Attorney: Jack Molodanof ...…...…...……..…(916) 447-0313
Email………...………………………...…………[email protected]
Government Offices/Contacts
President Barack Obama………………………………………….( D )
Phone
………………………………………………(202) 456-1111
Fax………………………………………………….. (202) 445-4633
Chapter Staff
Membership & Administration…..Joseph Appler
Phone…….…………….……..…(626) 296-6961
Email…..…………….....…[email protected]
Chapter Contact Information
Mailing Address:
1443 E. Washington Blvd. #653
Pasadena, CA 91104-2650
Phone: (626)296-6961
Fax: (626) 792-5555
email: [email protected]
Website: http://www.asc5.com
Government Offices/Contacts
US Senator Barbara Boxer………………………………………. ( D )
Phone
………………………………………………(213) 894-5000
Email
…………………………………[email protected]
US Senator Dianne Feinstein…………………………………….. ( D )
Phone
…………………………………………….. (310) 914-7300
Email
………………………………[email protected]
US Rep Judy Chu………………………………………..……….. (D-27)
Phone
…………………………………………….. (626) 304-0110
US Rep Adam Schiff……………………………………..…..
(D-28)
Phone
…………………………………………….. (818) 450-2900
CA Senator Alex Padilla…….………………………………...…. (D-20)
Phone
………………………………………………(818) 901-5588
CA Senator Kevin de León….………………………………...…. (D-22)
Phone
………………………………………………(213) 612-9566
CA Senator Ed Hernandez………………………………………. (D-24)
Phone
………………………………………………(323) 881-0100
CA Senator Carol Liu……….………………………………...…. (D-25)
Phone
………………………………………………(818) 409-0400
CA Senator Bob Huff
…………………………………………(R-29)
Phone
………………………………………………(909) 598-3981
CA Assembly Raul Bocanegra………………………………………(D-39)
Phone
………………………………………………(818) 504-3911
Email
……………[email protected]
CA Assembly Chris Holden…………………………………………..(D-41)
Phone
………………………………………………(626) 351-1917
Email
………………[email protected]
CA Assembly Mike Gatto……………………………………...……..(D-43)
Phone
………………………………………………(818) 500-7139
Email
…………………[email protected]
CA Assembly Bob Blumenfield……………………….……..……….(D-45)
Phone
………………………………………………(818) 904-3840
Email…….………[email protected]
CA Assembly Adrin Nazarian..……………………….……..……….(D-46)
Phone
………………………………………………(818) 376-4246
Email…….…….……[email protected]
CA Assembly Roger Hernandez………………………...….………..(D-48)
Phone
……………………………………………….(626) 915-5801
Email……………….…[email protected]
CA Assembly Ed Chau….………………………………...….………..(D-49)
Phone
……………………………………………….(626) 382-0049
Email…………………...…[email protected]
Governor Jerry Brown…………………………………...………. ( D )
Phone
………………………………………………(916) 445-2841
Web…………………………………..…..http://www.govmail.ca.gov
Foothill 5 Forum
19
Attention Shop Owners & Service Managers
Shop night Tuesday May 5th, 2015 6:30pm
You are invited to our
Vendor Fair & Open House
Come see the latest and greatest from all our vendors. We'll
have over 20 vendors, from parts suppliers to credit card processors.
Get a chance to hear all the latest news from the B.A.R. and the
ASCCA Government Affairs Committee.
We will have great food, raffle prizes and we'll be
taking bets on how long our shop car can last
with no oil, no coolant, and full throttle.
It'll be a blast!
RSVP with Phillip at your Alhambra O'Reilly Store
today. 626-570-9560
Join us at
GILBERT MOTOR SERVICE
1919 W. Valley Blvd
Alhambra, CA 91803
626-282-0644
OR FOR MORE INFORMATION CALL
Automotive Service Councils
of California
Foothills Chapter 5
626-296-6961
[email protected] www.asc5.com
Foothill 5 Forum
20