Intermedia SecuriSync Sales Guide for Partners 2014 SecuriSync Qualifying & Discovery Questions Syncing Do they work from more than one computer (work system, home system, smartphone) How many of your employees need to access files from outside the office? Do they have work files on more than one machine? Do they transfer files between machines? How do they keep their files in sync? Using syncing software? Sharing Security Attachments Do users frequently send files back and forth to collaborate? Are users sharing confidential company or client information? Do users send large attachments? How large? How frequently? Do they share folders? Can you identify what files are being shared and with whom? DO they send them outside the company? Who usually does this? SharePoint? FTP Servers? File Servers? Do team members and external collaborators often change? Do they exceed internal message limits? What do they do? Is Dropbox used within the company? By how many people? Is it “approved”? Do users ever accidentally delete files? Do they get bouncebacks? How do they work around it? Do you support mapped drives for sharing files? How do your employees share files with external vendors, partners, or clients? Do they need to receive large files from outside? Confidential 2 Selling Intermedia SecuriSync (ShareSync) Elevator Pitch Selling Strategies Ideal Customer Profile FOR: Businesses with information workers WHO WANT: an easy-to-use and easy-toadminister solution for sharing files SecuriSync IS: a business-grade file collaboration solution THAT: gives organizations visibility and control over what is being shared and by whom. UNLIKE: Dropbox, SharePoint and traditional sharing tools SecuriSync: doesn’t force you to trade ease-of-use for security UNLIKE: Box SecuriSync: no limits on file sizes, with higher reliability at a fraction of the cost Target Dropbox users based on security risks Hosted Exchange customers Why We Win Customer Triggers Discovery Questions Highly secure with 5 9’s reliability Easy to deploy and manage with HostPilot Easy for users Security, management and audit controls reduce risks Incumbent, trusted supplier with Office in the Cloud integrated suite of Services Mobile device, web support Exposure of confidential and proprietary information Is Dropbox used within the company? Replace file servers that need mobile and web access Using a mix of filesync solutions (Dropbox, Box, Google docs), but without a company standard Enable teams that need to share files and collaborate Using FTP, file servers, shared folders, mapped drives Leverage content publishers and Consumers Obvious champion/use case: Marketing dept to vendors Distributed team collaboration Engineering designs to mfg Relieve large file send/receive bottlenecks Lack of visibility and control over who is sharing what with whom Do you support mapped drives for sharing files? SharePoint? FTP servers? File servers? Requirements to access files from anywhere including mobile devices Do you need to support external users? Large (and large numbers of) files need to be shared by a distributed team Do you have trouble sending/receiving large files? IT resource constraints Confidential 3 Sales Plays for SecuriSync Manual “file sharing” Traditional collaboration Other file sync and share services Features Email & attachments Thumb Drives File servers FTP servers SharePoint Dropbox Box Egnyte Hightail Opportunity Still the most common “file sharing”, specially for SMBs Centralized, IToriented solution Dropbox used by 1 of 5 information workers, but “Top Banned App” Have a precedent for high value sharing SecuriSync Advantage Content organization, Versioning, File access and search, Mobility, Collaboration with internal & external users Mobility, Collaboration with internal & external users Business-grade security & control Integrated within the Intermedia control panel and full suite of services Confidential 4 How SecuriSync is Better Than: Dropbox For Admins: Better security - encryption, Active Directory integration Better admin controls with integrated management within Hostpilot Better Reliability and Support - 99.999% reliability, 24/7 expert support, onboarding, less expensive, easier for mass deployment For Users: Better for collaboration -permissions, group sharing, secure external sharing, searching, editing, versioning, no max file size, office/outlook plugins) Box One third the cost with comparable features, higher reliability, no max file size, better controls for sub-folders, group sharing, free external sharing SharePoint Easier for the average user, reduces IT workload, better mobile support Egnyte Easier to use with Office/Outlook and Active Directory, no max file size, full audit log, remote wipe, higher reliability File Servers Much easier for users -remote access, mobile and web access, works offline, external collaboration and versioning. Much easier to manage -better security and reliability (full audit log, remote wipe, 99.999% reliability, encryption, permissions) Confidential 5 SecuriSync Objection Handling Objection Response We don’t need anything now, we may need to revisit this, but not now… Many of our customers are finding that file sharing can boost productivity, and once they implement a solution, they realize how it can help their bottom line and they wish they had done it sooner. We’re already using Dropbox and don’t need anything more than that. Dropbox is often how many companies get introduced to file sharing, which is great, but it isn’t designed for businesses, and often our customers have come to us after they have had files deleted accidentally, or they realize that Dropbox is not ITfriendly because they can’t monitor or audit how it is used. We already have lots of sharing systems, SharePoint, shared folders… Having lots of different alternatives can be difficult to support. We may be able to simplify your support requirements and make it easier for your users to manage their own sharing. We let our users pick their solution and we don’t dictate what they can use User input can be valuable, but sometimes they aren’t as concerned about manageability and security. Our solution is designed to be easy to use, and to manage, with strong security and reliability. We have Box for our users that need to share folders Box is a great solution for many companies, but it can be pretty expensive. Our customers have told us we provide essentially the same capabilities at a fraction of the price, so they can deploy it to the entire company and still save money. Confidential 6 Creates Vertical-specific Opportunities Design and Creative • Very large files that need to be shared with external recipients • Easier for clients to use than FTP server Legal • High security needs • High collaboration needs - large numbers of revisions on client documents Finance • Can create a “virtual room” for deals Professional Services • Folders can be built on a project-by-project basis Real Estate Services • Property folders for photos, plans, documents Companies with multiple locations, remote workers, or traveling employees Confidential 7 Compare to top file sharing alternatives Box for Enterprise Box for Business Dropbox for Business $14.99/user $35/user $15/user $15/user Unlimited Unlimited Unlimited Unlimited $35/user $15/user SecuriSync Monthly price Included storage $4.99/user 10 GB Group sharing Free secure external sharing and collaboration Free, not as secure as ShareSync Co-editing Office/Outlook integration (Windows) Account-level encryption key Admin File Management Audit log of all events 99.999% uptime SLA None 24/7 support and onboarding Good Not Available 8 SecuriSync Pricing $4 per user Includes 10 GB of storage per user Large-Storage Packages Included with Exchange $7 per user for 100 GB per user $10 per user for Unlimited GB 2 GB per account for Web Only and Exchange plans 10 GB per user for Collaboration plan 1 TB per user for the Everything Unlimited GB per user for the Everything plan Storage is pooled for all SecuriSync users on the account Overage starts at $0.20/GB Confidential 9 SecuriSync: Collaboration Plan WHAT IS THE COLLABORATION PLAN? The Collaboration Plan includes: • Unlimited Exchange Mailbox • SecuriSync – 10 GB for each user on the account – pooled • Lync Enterprise • McAfee Advanced Email Protection • And more WHY THE COLLABORATION PLAN • Instead of one product, sell customers a low cost bundle that gives you an opportunity to make larger margins. • Differentiate yourself from competitors by offering the best value to customers at an affordable cost. • Create a stickier relationship with your customers by selling them multiple services. $12/user/month Get Started and Train your Users We’ve created several resources to help you and your customers get up to speed quickly on how SecuriSync: Get Started • Get access to Admin resources and dive into SecuriSync with the Get Started Page for Admins. Admin Guide • Download the Admin Guide to fully utilize the security and control features of SecuriSync. Train Your Users • Train your customers today with our SecuriSync Get Started page and videos. Confidential 11
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