Top 10 Punch List

2015 Punch List
10 THINGS TO DO THIS YEAR
www.laborlawyers.com
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Implement a
Retaliation
Claim Defense
Plan
DON’T BE A
SITTING DUCK
Retaliation Claims Exposure

Retaliation is the most common agency charge filed against
employers


Insurers report that jury verdicts and settlements are the highest in
retaliation cases in comparison to other insured claims


42% of all EEOC charges and 68% of all DFEH charges filed in 2014
included claims of retaliation
Retaliation cases tend to be all or nothing – either a defense verdict or
a large verdict with punitive damages
Most employers just plan to take the “HIT” when they need to
terminate someone who has complained
Retaliation Claim Avoidance Protocol

The Obvious Steps

Include a standalone retaliation policy in the employee handbook,
and incorporate references to the policy in policies like the harassment
policy

Include retaliation as a subject in management training, and reference
specifically in training materials

Require a second layer of review when an employee is proposed for
termination shortly after a protected complaint

NONE OF THIS WILL ADDRESS THE FACT THAT IN MANY CONTEXTS
TERMINATIONS ARE PRESUMED TO BE RETALIATORY WHEN THEY ARE
CLOSE IN TIME TO A PROTECTED COMPLAINT
Retaliation Claim Avoidance Protocol

Think Outside the Box:

For example, utilize a “validation” procedure when terminating
employees shortly after a protected complaint

One approach is to use an outside investigator to evaluate the facts
substantiating the termination

Investigator makes a factual finding regarding the legitimacy of the grounds
for termination and may make a factual finding that the termination is not
the result of retaliation

Or, the investigator is unable to validate the above and then you may
choose to delay the termination
Implement a
Joint Employer
Defense Plan
THE EMPLOYER WITH
THE MOST PAYS THE
MOST.
AB 1897: Joint Employer Liability

Labor Code Section 2810.3:
jointly liable with a labor contractor for wages, taxes,
and workers’ compensation insurance
 Employer
where labor is for work needed in “usual course of
business”
 Only
 Exempt
if less than 25 workers five or fewer workers provided
by labor contractors at any given time

Case law issues as well (e.g., Ayala – mere “right of
control” decision”)
Joint Employer Punch List
Talk
to your insurance broker
Screen
labor contractors
Require
current workers’ comp. certificate
Beefed-up
Personal
indemnification agreements
guaranty of performance
Performance
bonds
Update the
Arbitration
Agreement
WRITE IT LIKE YOU USE IT.
Write It Like You Use It

Most arbitration agreements have problems because they were “cribbed”
from someone else’s documents:

Unenforceable limits on how claims are arbitrated (e.g., limits on discovery, limits
on damages, fake statutes of limitation, etc.)

Unenforceable arbitration fee shifting provisions (e.g., parties supposed to split the
fees)

English as a second language issues (ESL)

Linkage to arbitration agencies with undesirable rules and/or undisclosed rules
(e.g., AAA)

Missing a class action waiver (note: strategy call); PAGA waiver after Iskanian?
If You Are Using Arbitration Because It Is
Confidential . . . .

AB 802 requires private arbitration companies
(i.e., JAMS) to publish, at least quarterly,
information regarding arbitrations, including the
names of the non-consumer party (if the nonconsumer party is a corporation) and counsel,
arbitrators, fees, and awards. This law applies to
employment-related arbitrations.
Arbitration Punch List

Have the arbitration agreement reviewed by counsel annually

Walk through the process that will be used when there is an
arbitration

Send arbitration agreement to defense counsel immediately
when there is a claim

Notify insurance company before taking steps to compel
arbitration

Question anyone who tells you the arbitration agreement is not
helpful in a class action and/or PAGA action (may be right or
wrong)
BYOD - Tools
and Devices at
Work
BUILD YOUR OWN
DEFENSE.
BYOD – Stuck Between Rock and Hard
Place

The Rock: Productivity - Employees who use their own devices tend to do use the
for things other than work when they are supposed to work

The Hard Place: Off the Clock Liability - Employees who use their own devices
tend to use them for work at home when they are not supposed to be working

Under The Rock: Expense Reimbursement - Employees are supposed to be
reimbursed for the cost of using the device, regardless of where they use it
(Cochran v. Swanns)

Other: Loss of control of confidential data and employee privacy issues with
employer monitoring of BYODs
BYOD– Punch List

Create/update BYOD policy

Describe work-related reimbursement procedures (fact of payment may be
more important than amount of payment)

Notify employees about monitoring, remote wiping, etc., procedures, and
consider getting “consent” for same

Describe limitations to accessing company data and information with
personal devices

Have in place a mobile device management system (i.e., remote wipe
technology)
Incentive
Compensation
Practices
JUST BECAUSE THEY
MAKE A LOT, DOES
NOT MEAN YOU
CAN IGNORE THEM.
The Down Time Problem

Armenta v. Osmose, Inc. held that the flat rate pay of non-exempt
employees could not be “averaged” over all hours worked

Courts then extended the Armenta logic, distinguishing between
“productive” and “non-productive” work time, to piece rate
compensation arrangements, e.g., Gonzalez v. DTLA, and
commission pay arrangements, e.g., Balasanyan v. Nordstrom.

Commission employee issues include significant challenges with
rest periods and meeting time
Incentive Compensation Issues—Regular
Hourly Rate Calculations

All compensation, except discretionary pay, must be
included in the regular hourly rate for purposes of
calculating overtime wages

What must be included: bonuses, spiffs, commissions,
piece rate, flat rate pay

What may be excluded: gifts, payments for non-work
time (e.g., vacation), reporting time pay, meal period
premiums, and split shift pay
Commission Agreements Must Be in Writing
and Signed by the Employee

Under Labor Code section 2751, commission
agreements must:

be in writing,

describe the method by which commissions are computed and
paid

be signed by the employee, with a copy to the employee, and

have a signed “receipt,” retained by the employer,
acknowledging both receipt of, and agreement with, the
commission agreement
Incentive Compensation – Punch List

Update commission agreements (consider exemption
issues and termination issues)

Address the downtime problem

Incorporate bonuses into overtime calculations

Ensure bonus systems are clearly explained in writing
Paid Sick
Leave
HERE IT
COMES . . .
We Are All Sick of Talking About Paid Sick
Leave, But Here It Comes

What we all know:

Effective July 1, 2015

Employers, regardless of size, must provide at least 24 hours or 3 days of paid
sick leave to employees who work 30 or more days within a year from
commencement of their employment.

Covers almost all employees including part-timers and temporary employees;
only exceptions are employees covered by union contract, in-home caregivers
and airline flight crews.

Employees may begin using paid sick leave on the 90th day of employment.

Strident anti-retaliation provisions, including a rebuttable presumption of
retaliation under certain circumstances
Paid Sick Leave – Keep Your Eye On
Developments


Clarifying Legislation Introduced. AB 304 (introduced March 26, 2015)
proposes revisions to paid sick leave law, including the following:

Allow for different accrual rates

For employees with variable wage rates, sick pay could be calculated the same
way overtime wages are calculated (rather than the current 90-day look-back
scheme)
Stay tuned…
Paid Sick Leave – Keep Your Eye On DLSE
Webpage

DLSE Paid Sick Leave Webpage: http://www.dir.ca.gov/dlse/ab1522.html

The DLSE last updated its FAQs in February 2015, with no indication of when
the next update will occur

The DLSE also put on a webinar on April 8, 2015, and released an
informational slide deck

The DLSE webinar materials suggest that employers are required to provide
written notice of sick leave used AND sick leave available. This position
conflicts with Labor Code section 246(h), which requires that the written
notice on pay day “set forth the amount of paid sick leave available.”

Stay tuned…
Paid Sick Leave Punch List

Update Written Policies: Make sure your written policies comply with sick leave law

Update Wage Statements: Include written notice of amount of available paid sick time

Update WTPA Notice: Include information regarding entitlement to paid sick leave

Retain Records: Employer must retain paid sick leave records for at least 3 years

Display Poster: Can download poster from DLSE webpage

Train Managers: Train managers to ensure careful documentation of discipline or
termination based on attendance issues to protect against claims of retaliation

Train HR and Payroll Personnel: Train HR and payroll personnel to accurately track and
record accrual, usage, and pay for sick leave
Implement New
CFRA
Regulations
MIND THE MINUTIA
IN YOUR POLICIES.
Updated CFRA Regulations-Highlights



Time to respond to a CFRA leave request shortened

Old: 10 days

New: 5 days
Tenure requirement changed

Old: Employee had to meet one-year length-of-service requirement before commencing leave

New: Employee may be eligible for leave IF s/he will meet one-year length-of-service requirement
while on leave
Posting requirement expanded to include “applicants”

Old: CFRA provisions and procedures for filing complaints must be posted “in conspicuous places
where employees are employed”

New: Adds requirement that posting be displayed “prominently where it can be readily seen by
employees and applicants for employment… electonic posting is sufficient to meet this
requirement.”
Updated CFRA Regulations-Highlights


Second opinion options narrowed

Old: Employer only needed a “reason” to doubt validity of employee’s medical certification

New: Employer must have a “good faith objective reason” to doubt validity of employee’s
medical certification
Ability to contact health care provider limited

Old: Employer permitted to contact health care provider to authenticate, or seek clarification of,
a medical certification

New: Employer may contact health care provider only to authenticate a medical certification
(note: no further details have yet been provided)
CFRA Update Punch List

Update notice documents, written eligibility and
determination letters and forms, including Health Care
Provider Certification

Update CFRA/FMLA Handbook policy

Update CFRA/FMLA Poster

Update leave management process timeline to ensure
5-day required response

Train supervisors and Human Resource personnel
The Interactive
Process
IT IS TIME TO
STANDARDIZE.
The Interactive Process - Steps

Step 1: provide written communication inviting/opening an interactive process
(document reason for initiating interactive process), request meeting, and give employee
reasonable time to respond, then follow up if no response

Step 2: before meeting, determine essential functions of the position, prepare/update
written job description

Step 3: Conduct initial meeting; get agreement on essential functions of the position;
explore/understand employee’s requested accommodation; request medical
certification to support need for accommodation; send confirming communication to
employee summarizing meeting

Step 4: Identify other potential reasonable accommodations; continue communications
regarding other potential reasonable accommodations (document all communications)

Step 5: Repeat as needed. If first accommodation does not work, consider others
Disability Accommodation/Interactive
Process – Punch List

Create/update form letters and communications to
employee/applicant for each step of the process

Create/update timeline for each step of the process

Create/update written policies pertaining to disability
accommodation and interactive process

Update Leave policies to include transitions to accommodation
and interactive process policies

Create/update training programs for line managers and Human
Resource/administrative personnel
NLRB
THE THIRD
LEGISLATIVE
BRANCH.
Report of the General Counsel Concerning
Employer Rules

On March 18, 2015, NLRB General Counsel issued a Memorandum
titled, “Report of the General Counsel Concerning Employer Rules”

The mere maintenance of a work rule that if enforced would chill or interfere with
employee protected activity can violate Section 7 of the NLRA if:

“employees would reasonably construe the rule’s language to prohibit Section 7
activity;”

“the rule is promulgated in response to union or other Section 7 activity; or”

“the rule is actually applied to restrict the exercise of Section 7 rights.”
Impact on Work Rules and Employee
Handbooks

The General Counsel cited the following as unlawful rules:

“[B]e respectful to the company, other employees, customers, partners, and competitors;”

Do “not make fun of, denigrate, or defame your co-workers, customers, franchisees,
suppliers, the Company, or our competitors”;

“Be respectful of others and the Company;”

No “[d]efamatory, libelous, slanderous, or discriminatory, comments about [the Company],
its customers and/or competitors, its employees or management;

“Refrain from any action that would harm persons or property or cause damage to the
Company’s business or reputation;”
Impact on Work Rules and Employee
Handbooks

The General Counsel cited the following as unlawful rules:

“Don’t pick fights” online.

Don’t make “insulting, embarrassing, hurtful or abusive comments about other
company employees online”, and “avoid the use of offensive, derogatory, or
prejudicial comments.”

Do not send “unwanted, offensive or inappropriate” emails.
New Quickie Elections Rule
Becomes effective April 14, 20151
 Will shorten time to election

Current average 38 days
 To “earliest date practicable”
 Likely will end up being 15-21 days

Requires disclosure of detailed employee information
 Limits pre-election litigation of issues

1 Unless
enjoined by court action
NLRB – Punch List

Revise handbooks and other work rules
documents

Train managers

Identify and resolve “wedge” issues

Recognize employees

Keep wages and benefits competitive
Criminals
GOVERNMENT WANTS
THEM ON YOUR
PAYROLL, NOT THEIRS.
What Are You Not Allowed to Ask
Applicants in California?


Labor Code section 432.7

Arrest or detention that did not result in conviction

Referral to, and participation in, any pretrial or post-trial diversion program

A conviction that has been judicially dismissed or ordered sealed pursuant to law

any record of arrest or detention that did not result in conviction, or

any record regarding a referral to, and participation in, any pretrial or post-trial diversion
program, or

concerning a conviction that has been judicially dismissed or ordered sealed pursuant to law
Labor Code section 432.8

Marijuana misdemeanor convictions that are more than two years old
Recruiting and Hiring – Punch List


Review/Update Employment Application:

Applicable ban-the-box limitations

Delete requests for social security numbers or birth dates

Include arbitration agreement
Update pre-employment background check policies, procedures,
and forms:

Authorization forms

Pre-adverse decision notification form

Adverse decision notification form
2015 Punch List
10 THINGS TO DO THIS YEAR
www.laborlawyers.com
Atlanta · Baltimore · Boston · Charlotte · Chicago · Cleveland · Columbia · Columbus · Dallas · Denver · Fort Lauderdale · Gulfport
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Orlando · Philadelphia · Phoenix · Portland · San Antonio · San Diego · San Francisco · Tampa · Washington, DC