DO FOR, DO WITH, CHEER ON: AN ALLEGHENY COUNTY
DO FOR, DO WITH, CHEER ON: AN ALLEGHENY COUNTY SUCCESS STORY 28th Annual Research and Policy Conference on Child, Adolescent and Young Adult Behavioral Health March 23, 2015 INTRODUCTIONS Allegheny County Department of Human Services Youth Support Partner Unit Aaron Thomas, Manager of Professional Development & Coaching Marieke Johnson, Program Manager • Be presented with recruitment strategies BY THE END OF THIS SESSION YOU WILL…. • Learn strategies used to implement a YSP program • Discuss replication issues and concerns • Identify techniques to support a Youth Support Partner Investing in young alumni of the childserving systems to be peer mentors to help improve outcomes for youth and their families! YOUTH SUPPORT PARTNER ROLE • Supports the implementation efforts of Systems Integration and Improving Outcomes for Children and Families through family teaming. • Peer mentor, positive role model, advocate and support youth and young adults. • Assist youth in achieving their goals, in making good choices, pursuing healthy life choices, handling adversity and peer pressure, connecting with resources, helping youth have a voice and be accountable for their own lives and future. • Working independently and with teams in order to identify, advocate and act as a liaison between youth and other professionals and community natural supports. FAMOUS SPIN OFFS 7 HOW WE GOT STARTED… Between 1998 and 2011, the Department of Human Services (DHS) Office of Behavioral Health (OBH) received grants from the U,S. Department of Health and Human Services Substance Abuse and Mental Health Services Administration (SAMHSA) to implement three projects – CCF (Community Connection for Families). • 2003-2011: System of Care – Partnerships for Youth in Transition (14-21), Starting Early Together (0-5) • 2008: High Fidelity Wraparound (HFW) piloted and first YSPs hired • 2009: YSP Unit developed HIGH FIDELITY WRAPAROUND TEAMS IN ALLEGHENY COUNTY • Youth and Family Team • Facilitator • Family Support Partner • Youth Support Partner • Supervisor/Coach for each role HIGH-FIDELITY IN ALLEGHENY COUNTY • Joint Planning Teams • OCYF (Child Welfare) • **FAST: Family and System Teams • **Gwen's Girls THIS PRESENTATION WILL DEMONSTRATE SUCCESSES AND LESSONS WE LEARNED ALONG THE WAY!!!! by the direction of ……….. commitment ……………………. & experience…………………. DO FOR: 2008-2010 BUILDING THE FOUNDATION FOR SYSTEM CHANGE DO FOR: 2008-2010 • Youth and Family Training Institute (YFTI) & Vroon VanDenberg Establishing Credentialing Process Providing Training & Oversight Providing Technical Assistance DO FOR: CONTINUED…. DHS System Partners: • Human Services Administration Organization (HSAO) • Allegheny Children's Initiative (ACI) • Family Resources • Allegheny Family Network (Family Support Partners) • Great Lakes Behavioral Health/Diversified Care Management (Human Resources) DO FOR: • Car Rides • Coaching (Personal & Professional) • Mentoring (DHS) • Advocates • Supportive Team Member • Champions DO WITH: 2010-2013 (SETTING THE STAGE) RECRUITING & HIRING • Where do we find eligible candidates? • Discussing personal experiences during the interview process • Challenges • Ongoing dialogue with Human Resources THERE'S SOMETHING DIFFERENT ABOUT THIS JOB…. Job Title: Youth Support Partner Supervisor/Coach • Support of Youth Support • • • • A lot of emphasis on Coach Personal life situations Flexibility and understanding trauma Role Modeling SUPPORT FOR THE SUPPORTERS • Dr. Walt Smith • Other coaches • Leadership for Strength Based Family Workers Credential (formerly FDC/FDLC) • Youth and Family Training Institute (on-going support, collaboration, T&A) PAPER JOB DESCRIPTION VS. REAL TIME JOB What they told us…. Supervisor/Coach • Supervision & Oversight • Reviews case notes • Case consultation • Skill building • Coordinates team building activities • Timesheets & Worklogs • Set expectations • Monitors schedule/calendar The reality… Life Coach • Birthdays • Baby Showers • Funerals • Holidays • Domestic Violence • Re-Traumatization • Budgeting • Vehicles • And the things they told us! • Mandated Reporter • Trauma Informed Care • Vicarious Traumatization WHAT YOU DON’T KNOW WE WILL TEACH YOU… OR WE WILL FIND SOMEONE WHO CAN • Mental Health Continuum • Compassion Fatigue • Case Notes • Microsoft • Mental Health 1st Aid • Time Management • Cultural Competency • You name it… they get trained in it TRANSITION FROM “TOKEN YOUTH” TO VALUED & RESPECTED EXPERT STANDING IN COURT CHALLENGES • Overcoming trauma response behaviors • Supporting vs. enabling • Boundaries • Where do YSPs go from here? CHEER ON: • New structure to accommodate growth • Creating Supervisor/Coach training and support • The move • Ongoing development and assessing program needs 2015 AND BEYOND SPECIALIZED SUPPORT & TRAINING John Amato • Customized leadership series training: • • • • Situational Leadership DISC Assessment Emotional Intelligence Transference of Learning Sharon Sutton Sheila Washington • Trauma Informed Care • Teaming • Vicarious Traumatization and Selfcare • Mission & Vision Consultation with managers • Culture • FUNDING STREAMS • Managed Care/Reinvestment Dollars • Dept. of Public Welfare Grant to DHS • Funding streams based on child's eligibility NUMBER SERVED • YSPs have an average caseload of 12-15 youth • Approx. 250 youth served at a time • More than 600 youth served • More than 45 alumni hired as YSPs since 2008 • 2 YSPs were youth served by a YSP in HFW CHEER ON: THANK YOU Contact Info: Marieke Johnson – [email protected] Aaron Thomas – [email protected]
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