Parts Counterperson Job Posting Hoglund Bus & Truck seeks a full time, experienced Parts Counterperson to join our Monticello location. The Counterperson is responsible for assisting our customers in purchasing needed parts over the counter, through the shop, or on the phone while providing a high level of customer service. Responsibilities: Responsibilities include but are not limited to: Answering phone calls to provide price quotes and other information. Informing customers of companion part requirements and specials and ensuring that customers are exposed to our full product line. Locating available parts when dealership is out of stock & submitting emergency orders per customers’ requests. Setting up orders for daily shipment, delivery, or pick-up. Receiving payment from retail customers or obtaining credit authorization. Keeping current on new products and product updates. Qualifications: High school diploma or equivalent. Minimum of 2 years related experience. Strong communication and organization skills. Computer proficiency with Windows, MS Office suite, ADP, DMS, and ability to master new computer systems. Ability to bend and reach to obtain parts inventory on a regular basis. Ability to sit/stand 6 - 8 hours during a shift at the customer counter. Must pass pre-employment drug screen and DMV check. International experience a plus (not required). Family owned and operated for over 65 years, Hoglund has earned the title of transportation industry leader and was named IC Bus 2012 North American Dealer of the Year as a result of developing strong relationships with its customers, suppliers, and employees and willingness to go the extra mile. We also have one of the largest parts inventories in the upper Midwest. Hoglund offers competitive wages including the potential for sales incentives after 90 days, health benefits, 401k, paid time off, and more. If you enjoy helping customers and are looking for a rewarding career with a well-established company, please send your resume to [email protected] or fax to (763) 295-4992. EEO
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