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> Lothian and Borders Police / UK
> North Wales Police / UK
Frequentis – selected References
> Mission Control and Information System St. Gallen / Switzerland
Public Safety Communication and Information Solutions
> Olympic Games Athens / Greece
Technical specifications and requirements are correct at the time of going to press, but may change without prior notice as our products and services are continually updated.
Frequentis has endeavoured to ensure that the information in this document is, to the best of its knowledge, correct, but does not accept any liability whatsoever for any error or omission.
> Asian Games / Doha
> ILS Hamburg – Integrated Dispatch Centre System for Police and Fire Brigade / Germany
> Dispatch Centre Group - Bremen / Germany
> Health Control Room Project / Denmark
> Vienna Public Transport Services / Austria
> Vienna Fire Brigade / Austria
> NASA MOVE - National Space Agency Mission Control Centers / USA
HEADQUARTERS
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Tel: +43/1/811 50-0
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www.frequentis.com
19_PS_Referenz_0612
Public Safety Communication
Frequentis is a leading provider of command and control centre solutions for those responsible for public safety.
We unite innovative products with state-of-the-art technology and a comprehensive service package for comprehensive solutions specially tailored to meet customer needs. Frequentis systems are sure to win you over thanks
to their absolute reliability and user friendliness. Our utmost priority is the fast and optimum processing of
emergency calls and missions – ensuring the right information – anywhere – anytime!
> Metropolitan Police (Scotland Yard London) / UK
Largest command and control centre in Europe with three main command centres, two sub centres and
30 centres in the outskirts. 600 working positions with fully integration of O² airwave and TETRA with an
implementation to control 60,000 cameras over London via fully integrated CCTV. Further enhancements
for the Olympic Games 2012 include connection to the Airwave public safety radio network via new Vortex
ports and a re-designed Graphical User Interface incorporating additional camera information and map
control for camera selection.
> Norwegian Police, Fire and Health Agencies / Norway
Integrated Communication and Control System (ICCS) with more than 700 seats in more than 300 control
rooms in Norway. The “Nødnett” project includes a countrywide new TETRA network and concurrent
rollout of new control rooms. Main challenge has been the integration of TETRA, existing analogue radio
and telephone into the Frequentis ICCS 3020.
> Berlin Fire Brigade IGNIS 1 & IGNIS 2, ELW / Germany
As the largest Fire Brigade in Germany the system contains main centre and backup centre which
combine 60 operator positions. The installed system has a full TETRA integration as well as a full TMCS
remote controlled monitoring system. Special feature at Berlin Fire brigade is the mobile command and
control centre with Frequentis communication system in a vehicle (ELW).
> Zurich Canton Police / Switzerland
Two doubled Frequentis ICCS 3020 in the main and backup centre link up 22 operator positions and
all positions have full POLYCOM integration. The connection of all centres is guaranteed via optical fibre
network.
About 65 years of providing our customers with high-quality and safety-critical communication and information
systems have shaped Frequentis to excel at the most challenging and highly complex programs. Our company
mission is to provide mission-critical communication and information solutions for a safer world. Faithful to that
mission we strive to be the best at designing, producing, installing and maintaining safe ATM systems. We are
customer-driven to supply equipment and services to our customers, meeting their complex technical needs and
stringent time requirements. Result of this effort is our globally installed base of over 20,000 operator positions.
> Regional Police & Fire Brigade Free State Saxony / Germany
Frequentis ICCS 3020 IP system (radio and emergency call communication system) and the DIVOS 3 log
recording system sit at the heart of the new command and control centre technology. All 18 BOS command
and control centres in Saxony are equipped with the new solution. This involves 11 police stations,
five integrated regional command and control centres for the fire and ambulance services, as well as
two training and reference systems. In total, the project covers some 340 operator positions and over
300 dispatcher positions including responsibility for the technical operation of the new systems installed
as part of the digital radio project.
> Regional Police Mecklenburg-Vorpommern / Germany
The Frequentis solution is based on the concept of a “virtual system”. A total of 24 operator workstations
were newly equipped with voice communications systems (Frequentis ICCS 3020) and recording systems
(DIVOS 3 log). The five command and control centres in Schwerin, Anklam, Stralsund, Rostock and
Neubrandenburg are interconnected and function as ONE unified system. In the future (such as in major
disaster situations), dispatchers at different command and control centres will be able to work together
in the “virtual mission control centre” to direct large-scale operations effectively and coordinate efforts
among many locations.
> Federal Police / Germany
Freqentis delivers command and control centre for homeland security and border protection in Germany.
The System implements the first developed police dispatching position with windows appearance on
screen – and builds a fully integrated working position with direct connection to main server.
> Department of Parliamentary Service (DPS) of Australia / Australia
With a staff of around 800 persons, DPS is the principal support agency for Parliament House a building where more than 3,500 people work on sitting days and nearly one million visitors each year.
Frequentis is to deliver an ICCS 3020 including a DIVOS recording system.
The Frequentis ICCS 3020 features role management, call centre and network management functions.
> Emergency Network Philippines (ENP) / Philippines
> Royal Oman Police / Oman
The ENP is a nationwide emergency command and control centre network consisting of 16 emergency
call centres networked with a Frequentis VCS3020 Communication System.
Frequentis delivered an ICCS 3020V6 with 15 working positions, remote working positions and
DIVOS recording.
With the network the ENP could implement a standardised “General Emergency Number” - 117.
The contract could be implemented through Frequentis USA, site acceptance test followed in USA
before the system was delivered to Oman. Frequentis could achieve full standard quotation and delivery.